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CC - Item 2D - 3rd Amendment CDS Contract Automated Recycling0 TO: HONORABLE MAYOR AND MEMBERS ROSEMEAD CITY COUNCIL FROM: BILL CROWE, CITY MANAC DATE: NOVEMBER 22, 2005 r-� u RE: PUBLIC HEARING: CONSIDERATION OF THIRD AMENDMENT TO CONSOLIDATED DISPOSAL SERVICES (CDS) CONTRACT TO INCLUDE AUTOMATED RECYCLING AND YEAR ROUND BULKY ITEM PICKUP At the October 11" Council Study Session, Consolidated Disposal Services (CDS) presented two proposals that would help the community do a better job in keeping the city clean and assist the city in meeting the AB 939 diversion goals. The first proposal would change the quarterly pickups to year round bulky item pickups and automate the recycling program. The bulky item pickups would have been limited to four times a year with five items per pickup. This proposal would increase the current household rate from $12.44 to $15.24. It would also include the deletion of the requirement that CDS share 25% of net revenue from the sale of recyclables with the city. Staff recommended this proposal. As an alternative, CDS made a power point (slide) presentation which stated that for an additional 30 cents they would automate the green waste. This option would require that in the event the city changes trash contractors, CDS would be allowed to call for a "buyout" of the new blue and green container carts supplied by CDS. The household rate under this proposal would total $15.54 per month. r'Y NOV 2 2 2005 • i Although staffs recommendation at the October 1 Ph meeting was to select the $15.24 monthly rate option, several members of the Council discussed the automated green waste option and its impact on the AB 939 diversion goals. In response, staff met with CDS representatives and the city's solid waste consultant and developed three options for the City Council to consider. OPTION 1: Amends the contract to include automated recycling using a 64 gallon blue container, manual green waste using existing 32 gallon containers and year round bulky item pickups on the regular scheduled trash day with a limit of 25 items per year. It would also include pickup of E -waste and tires. The new household rate would be $15.24 per month. An additional recycling container will be provided at no cost. OPTION 2: hnplements a fully automated trash pickup program to include: maintaining the existing 96 gallon black container, a 64 gallon recycling container, a 64 gallon green waste container, and year round bulky item pickup on trash day for a maximum of 25 items per year. It would include pickup of abandoned bulky items, and E -Waste and tires. In the event the city changes refuse haulers, CDS would receive a "buyout" of the cost of the blue and green containers. The household rate under this proposal would be $15.54 per month. Additional recycling or green waste containers would cost each household an additional $1.00 per month. OPTION 3: This proposal is identical to Option 2 with the exception that it does not include the "buyout" of the blue and green containers. The monthly household rate under this proposal would increase by $1.69 to $16.93. Additional recycling and green waste containers would be provided at no additional cost. All options include the deletion of the requirement to share 25% of net revenue from the sale of recyclables with the city. Attached is the letter dated October 25, 2005 from Consolidated Disposal, the third amendment and a copy of the CDS power point presentation from the October l la' meeting. Depending on the option selected, the year round bulky item would commence January 1, 2006 and the automated recycling and/or green waste programs would commence May 1, 2006. RECOMMENDATION After receiving public comment and closing the public hearing it is recommended that the Rosemead City Council approve the third amendment which includes the programs and rates in Option 1. 0 C<6NSOLIDATED DISPOSAL SERVICE A Subsidiary of t- REPUBLIC SERVICES, INC. October 25, 2005 Jay Imperial Mayor City of Rosemead 8838 Valley Blvd. Rosemead. CA 91770 Dear Mayor Imperial: i 12949 Telegraph Road Santa Fe Spnngs, CA 90670 Telephone (562( 663 -3400 Facsimile (562) 906 -0251 Thank you for the opportunity to appear before the City Council on September 27, 2005. The purpose of this letter is to respond to the Council's questions on the proposal we made that evening to automate the recycling portion of the residential curbside service. As you and the Council review the questions and answers, you will note that we also address a broader range of environment issues currently facing the City. Because State Environment Laws continue to evolve, placing ever greater responsibilities on all Cities in California. Consolidated feels that it is timely and appropriate to present a more comprehensive plan to assist the City in meeting the additional obligations it now has to the State and its citizens. Ouesrions by Councilmembers. • Councilman Taylor — What is the cost to Automate Green Waste? To add Green Waste to the current proposal the cost will be $1.68 per resident bringing the total monthly cost to $16.36. (Current Rate - $12.44 + Automated Recycling - $2.23 + Automated Green Waste $1.69 = $16.36) • Councilman Nunez - Trainin¢ of Customer Service Employees. Back in November of 2004, we hived a consulting firm to help us develop a World Class Customer Service Center. A portion of the initiative was to identify specific tasks that through training and continuous improvement would separate us from the rest of our competition. These are just a few of the tasks that were reviewed and implemented as part of our extensive C/S training. People Tasks: Projects - The implementation of Competency based hiring and training. The overhaul of the existing training program to reflect Competencies and Universality. The implementation of tiered job descriptions with meaningful performance metrics that are directly tied to the attainment of corporate and center goals. Process Tasks: The delivery of effective `World Class' service requires that processes are in place within the center and that work that crosses between the center and other departments is streamlined. To attain these goals the following project tasks must be completed; Quality Assurance - This task group includes: The Development of an overall Quality Assurance Program; Revised coaching process and procedures. Revised monitoring process and procedures, An on -going Customer Satisfaction benchmarking process. Redesigning processes to reflect maximum efficiency and effectiveness. This process is completed in the implementation of a new telephone system. Corporate Service Standards Missed Pick Up Process Roll Off Process Customer Satisfaction Process We continuously monitor our reps for quality and professionalism in handling of our customers, through our "Voice of the Customer" program and if need be, discipline accordingly. • All Councilmember's have a problem with Bulky Items. Some don't like the fact that all residents will be paving for abandoned bulky items picked up. Also, some do not like the reduction of amount bulky items a resident puts out. Though we feel that 20 bulky items per resident per year is more than any resident will ever need. We are prepared to allow an increase in total bulky items picked up per year to 25 per year. Pick - ups will be available to all residents through out the year on their scheduled pick -up day. Resident must calf to schedule pick- ups and the limit will be held to 25 per year. Abandoned bulky items will be picked up as proposed once CDS has been informed by City (Code Enforcement) CDS will pick up all bulky items with 24 hours. The cost to implement this service will be 5.57 per resident. This cost also includes pick up of all E -Waste and tires throughout the City of Rosemead. To ensure that we have the necessary equipment to pick up bulky items and E- Waste, CDS will need to purchase two additional vehicles. (Current Rate - $12.44 + Automated Recycling - $2.23 + Automated Green Waste - $1.69 + Bulky Item — $0.57 X16.93 per month per resident.) With the above mention program we feel that you will see a cleaner Rosemead with bulky items not littering your alleys or streets. In closing, please be aware that it is Consolidated Disposal Service personal commitment to fulfill your expectations in all respects. Thank you for entrusting us with the responsibility of delivering these important services. It is a pleasure serving you and the citizens of Rosemead. Thank you for considering our proposals. Should you or any members of the Council or Staff have any questions please do not hesitate to call me at (562) 663 -3453. Respectfully Su Richard Fierro Director of Con Cc: Rosemead City Council Bill Crowe, City Manager Bill Stansberry, General Manager • • r• 1 . 1 • EXCLUSIVE REFUSE COLLECTION AND RECYCLING FRANCHISE AGREEMENT This Agreement made and entered into this 22nd day of November, 2005 by and between the CITY OF ROSEMEAD, a municipal corporation, hereinafter referred to as "City" and CONSOLIDATED DISPOSAL SERVICE, a subsidiary of REPUBLIC SERVICES, INC., hereinafter referred to as "Contractor" hereby amends that certain agreement made and entered into effective August 1, 1991 and amended effective January 11, 1994 and June 25, 1996 between the parties, hereinafter referred to as "Agreement ". NOW THEREFORE, the City and the Contractor agree as follows: 1. Paragraph 2 of Section T — RECYCLING is hereby amended to read as follows: 2. RESIDENTIAL CUSTOMERS' RESPONSIBILITIES. A. Contractor shall deliver, at no additional cost to City or customers, to all residential dwellings on regular curb (i.e. all residential dwellings on backyard (handicapped) service two (2) plastic containers for the collection and placement for removal of recyclable materials (newspapers, glass, cans, P.E.T. plastic beverage containers and green waste as follows: 1 minimum 64- gallon container for commingled recyclable materials (glass, aluminum cans, plastic beverage containers and newspaper). 1 minimum 32- gallon container for green waste B. Residents shall place their recyclable and green waste, in the collection containers, at curbside (or backyard for qualified handicapped residents) on their regular scheduled day for trash collection. 2. The following Paragraph 3 of Section T- REVENUE FROM SALES OF RECYCLABLE MATERIALS is hereby amended to read as follows: 1. 0 3. REVENUE FROM SALES OF RECYCLABLE MATERIALS. Contractor shall maintain records of the amounts of materials collected and sold and the revenue received for same. Contractor, in partial consideration for the series rendered received for same. Contractor, in partial consideration for the series rendered hereunder, shall be entitled to retain 100% of the revenue from the sale of recyclable materials. 3. The final paragraph of Section Z, currently providing: "THESE RATES INCLUDE FOUR (4) CITY -WIDE PICK -UP DAYS FOR LARGE BULKY ITEMS, SUCH AS APPLIANCES AND FURNITURE, WHICH SHALL BE PICKED -UP AND DISPOSED OF PM THE DESIGNATED DAYS, WITHOUR ADDITIONAL CHARGE TO THE CUSTOMER OR CITY." is hereby deleted. 4. A new section CC is hereby added to the Agreement to read as follows: CC. BULKY ITEM PICKUP 1. Definitions Bulky Items shall mean discarded household furniture, fumishings or appliances, including white goods; carpets; mattresses; large branches; limbs of trees in bundles not exceeding eighteen (18) inches in diameter or four (4) feet in length, tires and other items the size and weight of which precludes or complicates their handling by normal collection, processing or disposal methods and which can be loaded onto a collection vehicle by not more than two (2) persons. E -Waste shall mean certain electronic waste defined in California state law and regulated by the California Integrated Waste Management Board as non - hazardous and unavailable to municipal landfills. 2. Effective on January 1, 2006, Contractor shall implement the following Bulky Item collection program: On an as- needed, on -call basis, the Contractor will respond to no more than twenty-five (25) requests per year from single - family units on residential service for a total annual collection of no more than twenty-five (25) Bulky Items on the regular collection day each week at no charge. The number of collections for residential properties on commercial collection service shall be determined on a case by case basis as agreed to by the Contractor and City Manager. Each bulky item collection will be limited to a maximum of five (5) bulky and or a -waste items. The customer must call Contractor at least twenty-four (24) hours in advance prior to the regular collection day to schedule a bulky item pick -up. 2. 5. Rates. The rates specified in Exhibit A shall take effect on the first day of the month following the Contractor's implementation of the bulky item pick up plan and delivery of the new, automated recycling and green waste containers. 6. Except as provided for this Third amendment, the provisions of the Exclusive Franchise Agreement, as amended, shall remain in full force and effect. IN WITNESS WHEREOF, the City by order of its City Council and the Contractor by order of its Board of Directors, have caused this Third Amendment to Agreement to be executed on November 22, 2005. ATTEST: City Clerk 3. CITY OF ROSEMEAD Jay T. Imperial, Mayor 0 EXHIBIT A City of Rosemead (Proposed) Rates 2005-2006 Residential Rates: 0 Category Current Rate 100.27 New Rate Single Family Dwelling - Residential Curbside (one 100 Gal Cart ) $ 12.44 $ 15.24 Multiple Family Dwelling-Detached Units On A Single Lot: First Unit Each Additional Unit $ $ 12.44 10.05 $ $ 15.24 11.90 Multiple Family Units - Attached Units ( Apartments and Condos) And Mobilhome Parks: First Unit 354.92 6 Da P/U $ 15.24 $ 12.44 Each Additional Unit $ 8.18 $ 9.69 Special Qualified Senior Citizen Hardship Rate / For Residential Curbside Service $ 9.80 $ 8.28 Special Qualified Handicapped Citizen / Backyard Collection Rates For Single Family Residences: $ 15.24 $ 12.44 Additional 100 Gallon Cart $ 2.14 $ 2.14 Special One -Time Pick -Up Cost For Pick -Up And Disposal Of Appliances, Furniture And Bulky Items $ 15.89 $ 15.89 Residential - Special One -Time Drop -Off And Collection of A 3 -Cubic Yard Bin Pick U / Delivery Charge $ 54.98 $ 54.98 Each Dum $ 22.18 $ 22.18 Total $ 77.16 $ 77.16 Residential - Special One -Time Drop -Off And Collection of A 10 to 40 Cubic Yard "Roll -Off' Container $ 430.19 $ 430.19 Overweight 7 Ton Limit $ 52.66 $ 52.66 Daily Rental After Seven Days Without A Dump $ 15.00 $ 15.00 Dead Run $ 75.00 $ 75.00 Commercial Rates 3 Cubic Yard Bins CURRENT RATE Without Forklift Forklift 1 Da P/U 100.27 110.29 2 Da P/U 152.20 167.38 3 Da P/U 206.48 227.11 4 Da P/U 261.16 287.26 5 Da P/U 322.65 354.92 6 Da P/U 369.59 406.58 1 1/2 Cubic Yard Bins CURRENT RATE NEW RATE Without Forklift Forklift Without Forklift I Forklift 1 Da P/U 1 68.391 422 NEW RATE Without Forklift Forklift 1 Da P/U 100.27 110.29 2 Da P/U 152.20 167.38 3 Da P/U 206.48 227.11 4 Da P/U 261.16 287.26 5 Day P/U 322.65 354.92 6 Da P/U 369.59 406.58 NEW RATE Without Forklift Forklift 1 Da y P/U 1 68.39 74.22 9 Category Current Rate New Rate Commercial - One -Time Drop-Off And Collection Of A 3 -Cubic Yard Bin - South Gate Trans Pick U / Delivery Charge $ 67.30 $ 67.30 Each Dump $ 35.13 $ 35.13 Total $ 102.43 $ 102.43 Commercial - Special One -Time Drop -Off And Collection of A 10 to 40 Cubic Yard "Roll -Off' Container $ $ 392.35 $ 392.35 Overweight 7 Ton Limit $ 50.12 $ 50.12 Daily Rental After Seven Day Without A Dump $ 15.00 $ 15.00 Dead Run $ 75.00 $ 75.00 Commercial - Special One -Time Drop -Off And Collection Of A 30 Cubic Yard Compactor Container Effective Rate $ 519.72 $ 519.72 Overweight 9 Ton Limit $ 50.12 $ 50.12 Daily Rental After Seven Days Without A Dump $ 15.00 $ 15.00 Dead Run $ 75.00 $ 75.00 Commercial - Special Barrel Service for Qualified Commercial, Limited Use Customers. Max 2 -35 gallon cans 1 time per week 42.00 $ 68.27 $ 68.27 Landfill Dump Fees CPI Rate Change Calculation Old " Weight Effective Rate Puente Landfill $ 20.88 0.0% - South Gate Trans $ 32.98 77.6% 25.58 Commerce $ 39.00 22.4% 8.75 PH Greenwaste $ 11.00 0.0% - 100% 34.33 New Weight` Effective Rate Puente Landfill $ 22.65 0.0% - South Gate Trans $ 34.77 55.0% 19.11 Commerce $ 42.00 45.0% 18.92 PH Greenwaste $ 1210 0.0% - 100% 38.03 Per YTD 2005 Tonnage " Adjusted for Commerce Burner activity %change Jun -04 200.7 May -05 200.7 0.0% Total 0.0% Residential Old New %change Change in Effective Rate 31.43 $ 31.43 0.0% 0 Residential Rate Weighted CPI Value Increase Increase to cover a -waste change Increase to cover automation of Recyc program Consumer Price Index 0.7 X 0.0% Disposal Tipping Fee 0.3 X 0.0% increase in Residential Rates Commercial Change in Effective Rate Commercial Rate Consumer Price Index Disposal Tipping Fee Old New %change 36.40 36.40 0.0% Weighted CPI Value Increase 0 X 0.0% 0.3 X 0.0% increase in Commercial Rates 9 Adjustment Percentage 0.0% 18.4% 0.0% 0.0% 18.4% Adjustment Percentage 0.0% 0.0% 0.0% "' = Rate proposed requires cancellation of 25% recycling rebate to City of Rosemead (or beneficiary). 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