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2200 - United Maintenance Systems - Janitorial Services C{ 4 6 E Pj C50017 1 Anna 1g PROFESSIONAL SERVICES AGREEMENT JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES (UNITED MAINTENANCE SYSTEMS, INC.) 1. PARTIES AND DATE. This Agreement is made and entered into this 7day of 1IY1,\.1t 20 \S (Effective Date) by and between the City of Rosemead, a municipal organization organized under the laws of the State of California with its principal place of business at 8838 E.Valley Blvd., Rosemead, California 91770 ("City") and United Maintenance Systems, Inc. with its principal place of business at 3807 Wilshire Boulevard, Suite 800, Los Angeles, CA 90010 ("Consultant"). City and Consultant are sometimes individually referred to herein as"Party" and collectively as "Parties." 2. RECITALS. 2.1 Consultant. Consultant desires to perform and assume responsibility for the provision of certain professional services required by the City on the terms and conditions set forth in this Agreement. Consultant represents that it is experienced in providing janitorial services to public clients, is licensed in the State of California and is familiar with the plans of City. 2.2 Project. City desires to engage Consultant to render such janitorial services for the Janitorial Services for Various City Facilities ("Project"), also referred to as "Services" as set forth in this Agreement. 3. TERMS. 3.1 Scope of Services and Term. 3.1.1 General Scope of Services: Consultant promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional janitorial services necessary for the Project, herein referred to as"Services". The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by reference. All Services shall be r UNITED MAINTENANCE SYSTEMS, INC. Page 2 of 10 subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations. 3.1.2 Term: The term of this Agreement shall be from the Effective Date shown above to February 28, 2018 unless earlier terminated as provided herein. Consultant shall complete the Services within the term of this Agreement, and shall meet any other established schedules and deadlines. The Parties may, by mutual, written consent, extend the term of this agreement is necessary to complete the Services 3.2 Responsibilities of Consultant. 3.2.1 Control and Payment of Subordinates; Independent Contractor: The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent contractor basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 3.2.2 Schedule of Services: Consultant shall perform the Services expeditiously, within the term of this Agreement. Consultant represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Consultant's conformance with the Schedule, City shall respond to Consultant's submittals in a timely manner. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. 3.2.3 Conformance to Applicable Requirements: All work prepared by Consultant shall be subject to the approval of City. 3.2.4 Substitution of Key Personnel: Consultant has represented to City that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Consultant at the request of the City. • UNITED MAINTENANCE SYSTEMS, INC. Page 3 of 10 3.2.5 City's Representative: The City hereby designates the Director of Public Works or his or her designee, to act as its representative for the performance of this Agreement ("City's Representative"). City's Representative shall have the power to act on behalf of the City for all purposes under this Agreement. Consultant shall not accept direction or orders from any person other than the City's Representative or his or her designee. 3.2.6 Consultant's Representative: Consultant will designate a designee to act as its representative for the performance of this Agreement ("Consultant's Representative"). Consultant's Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant's Representative shall supervise and direct the Services, using his/her best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 3.2.7 Coordination of Services: Consultant agrees to work closely with City staff in the performance of Services and shall be available to City's staff, consultants and other staff at all reasonable times. 3.2.8 Standard of Care; Performance of Employees: Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to perform the Services. Consultant warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them. Finally, Consultant represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant's failure to comply with the standard of care provided for herein. 3.2.9 Laws and Regulations: Consultant shall keep itself fully informed of and in compliance with all local, state and federal laws, rules and regulations in any manner affecting the performance of the Project or the Services, including all Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with Services. If the Consultant performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend, indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations. 3.2.10 Insurance: Consultant shall maintain prior to the beginning of and for the • UNITED MAINTENANCE SYSTEMS, INC. Page 4 of 10 duration of this Agreement insurance coverage as specified in Exhibit B attached to and part of this agreement. 3.2.11 Safety: Consultant shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and life saving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C)adequate facilities for the proper inspection and maintenance of all safety measures. 3.3 Fees and Payments. 3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement and shall not exceed One Hundred Three Thousand Six Hundred Eighty Dollars ($103,680.00). Extra Work may be authorized in writing, as described below, and will be compensated at the rates and manner set forth in this Agreement. 3.3.2 Payment and Compensation: Consultant shall submit to City a monthly itemized statement which indicates work completed and hours of Services rendered by Consultant. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 45 days of receiving such statement, review the statement and pay all approved charges thereon. 3.3.3 Reimbursement for Expenses: Consultant shall not be reimbursed for any expenses unless authorized in writing by City. 3.3.4 Extra Work: At any time during the term of this Agreement, City may request that Consultant perform Extra Work. As used herein, "Extra Work"means any work which is determined by City to be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from City's Representative. 3.4 Accounting Records. 3.4.1 Maintenance and Inspection: Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such • UNITED MAINTENANCE SYSTEMS, INC. Page 5 of 10 records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 3.5 General Provisions. 3.5.1 Termination of Agreement. 3.5.1.1 Grounds for Termination: City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause. 3.5.1.2 Effect of Termination: If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents/ Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request. 3.5.1.3 Additional Services: In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated. 3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose: CONTRACTOR: United Maintenance Systems, Inc. 3807 Wilshire Boulevard, #800 Los Angeles, CA 90010 Attn: Jae Kim, Manager Phone: (213) 739-1405 CITY: City of Rosemead P.O. Box 399 Rosemead, CA 91770 Attn: Director of Public Works Phone: (626) 569-2100 Fax: (626) 569-2303 Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and • UNITED MAINTENANCE SYSTEMS, INC. Page 6 of 10 addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 3.5.3 Ownership of Materials and Confidentiality. 3.5.3.1 Documents & Data; Licensing of Intellectual Property: This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement("Documents& Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents& Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 3.5.3.2 Confidentiality: All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data,written information, and other Documents and Data either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential by Consultant. Such materials shall not, without the prior written consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential. Consultant shall not use City's name or insignia, photographs of the Project,or any publicity pertaining to the Services or the Project in any magazine,trade paper, newspaper,television or radio production or other similar medium without the prior written consent of City. 3.5.4 Cooperation; Further Acts: The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement. 3.5.5 Attorney's Fees: If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorney's fees and all other costs of such action. 3.5.6 Indemnification: To the fullest extent permitted by law, Consultant shall defend, indemnify and hold the City, its officials, officers, employees, volunteers, and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining to, or relating to any negligence, errors or UNITED MAINTENANCE SYSTEMS, INC. Page 7 of 10 omissions, recklessness, or willful misconduct of Consultant, its officials, officers, employees, agents, and Consultants arising out of or in connection with the performance of the Consultant's Services, including without limitation the payment of all consequential damages, expert witness fees, and attorneys fees and other related costs and expenses. Consultant shall defend, at Consultants own cost, expense and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against City, its directors, officials, officers, employees, agents, or volunteers. Consultant shall pay and satisfy any judgment, award or decree that may be rendered against City or its directors, officials, officers, employees, agents, or volunteers, in any such suit, action or other legal proceeding. Consultant shall reimburse City and its directors, officials, officers, employees, agents, and/or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, its directors, official's officers, employees, agents, or volunteers. 3.5.7 Entire Agreement: This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by a writing signed by both parties. 3.5.8 Governing Law: This Agreement shall be governed by the laws of the State of California. Venue shall be in Los Angeles County. 3.5.9 Time of Essence: Time is of the essence for each and every provision of this Agreement. 3.5.10 City's Right to Employ Other Consultants: City reserves right to employ other consultants in connection with this Project. 3.5.11 Successors and Assigns: This Agreement shall be binding on the successors and assigns of the parties. 3.5.12 Assignment or Transfer: Consultant shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. 3.5.13 Construction; References; Captions: Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not work days. All references to Consultant include all personnel, employees, agents, and subcontractors of Consultant, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement. UNITED MAINTENANCE SYSTEMS, INC. Page S of 10 3.5.14 Amendment; Modification: No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 3.5.15 Waiver: No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise. 3.5.16 No Third Party Beneficiaries: There are no intended third party beneficiaries of any right or obligation assumed by the Parties. 3.5.17 Invalidity; Severability: If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable bya court of competent jurisdiction,the remaining provisions shall continue in full force and effect. 3.5.18 Prohibited Interests: Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or subconsultants to file, a Statement of Economic Interest with the City's Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom. 3.5.19 Equal Opportunity Employment: Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City's Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted. 3.5.20 Labor Certification: By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 3.5.21 Authority to Enter Agreement: Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party. UNITED MAINTENANCE SYSTEMS, INC. Page 9 of 10 3.5.22 Counterparts: This Agreement may be signed in counterparts, each of which shall constitute an original. 3.6 Subcontracting. 3.6.1 Prior Approval Required: Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. [Signatures on next page] UNITED MAINTENANCE SYSTEMS, INC. Page 10 of 10 CITY OF ROSEMEAD UNITED MAINTENANCE SYSTEMS, INC. By: �i . ., Ll, /S By: _ace" //tt/ic r Aired, City anager ate Date Name: :1ASZ- (c Attest: Title: � LC'-12-zC .cti l Gloria Molleda, City Clerk Da e [If Corporation, TWO SIGNATURES, President OR Vice President AND Secretary, AND CORPORATE SEAL OF CONSULTANT REQUIRED] Approved as to Form: By: ti/L_ bate Z)zL(ILS Name: PO C - Lek_ Rachel H. Ric man Date City Attorney The: 'v e I ✓' UNITED MAINTENANCE SYSTEMS, INC. EXHIBIT A SCOPE OF SERVICES SEE REQUEST FOR PROPOSAL (RFP) AND CONSULTANT'S PROPOSAL A-1 BIDDER: U OS In • SECTION 1 - BID SCHEDULE • BIDDER: VMS tic CITY OF ROSEMEAD SCHEDULE OF BID PRICES FOR JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES SCHEDULE OF PRICING FACILITY ADDRESS MONTHLY ANNUAL COST COST 1 CITY HALL 8838 E.VALLEY BLVD $ RBA 0O co ZROSEMEAD COMMUNITY 3936 N. MUSCATEL AVE RECREATION CENTER N 0� , fi0 � 3 GARVEY COMMUNITY 9108 GARVEY AVENUE $ 195 a 0 $ 3 OD CENTER f l 4 GARVEY PARK 7933 EMERSON PLACE 4, I (S0 00 iQ,SCO, 00 5 ROSEMEAD PARK 4343 ENCINITA AVENUE t n5-0, 00 101z00 O0 6 PUBLIC SAFETY CENTER 8301 GARVEY AVENUE $ • 00 4 2,7 00 ,po 7 JESS GONZALEZ 8471 KLINGERMAN AVE -F SPORTS COMPLEX 00 3�`jOO, 8 SALLY TANNER PARK 8343 E. MISSION DRIVE 4 3L0 00 q_,oeo , 00 0 g ZAPOPAN PARK 3108 CHARLOTTE AVE 143j O 37 TOTAL BASE BID PRICE (SCHEDULE BID PRICE):$ D,01{D , DO ,p /03,620.o0 �nnonl roSt One i-lo red Three Th,a,santa 51K iLutkdred Qsllav5 Dollar amount in written form • BIDDER: ()Ks IiL • BID UNIT PRICES I. The contractor agrees that for requested and/or required changes in the scope of work, including additions and deletions on work not performed, the contract sum shall be adjusted in accordance with the following unit prices. II. Contractor is advised that the submitted unit prices will be used as one of the determining factors in the contract award. Unreasonable prices may result in rejection of the entire bid proposal. Unit prices listed below refer to all services provided, including but not limited to, materials, labor, overhead, and profit for the contractor. -Illy The-un4-priee quoted-by-the-contractorshall-be-those-unit-prices that will be-charged-- -- or credited for labor and materials to be provided regardless of the total number units and/or amount of labor required for added or deleted items of work. IV. All work shall be performed in accordance with specifications or otherwise herein specified. Workmanship shall be in accord with the best standard practices. FUNCTION COST/UNIT 1. General janitorial services at City office/ recreation facilities $ 5. 0 ° / 100 sq.ft. 2. Floor cleaning for carpet $ L• 00 / 100 sq.ft. 3. Floor cleaning for hardwood $ 5 ,o° / 100 sq.ft. 4. Window/ glass cleaning $ >,00 / 100 sq.ft. 5. Dust removal and fixture cleaning $ 3, 00 / 100 sq.ft. 6. Restroom cleaning (i.e. 1 toilet bowl, 1 urinal and 1 sink - $ 25 ,00/ Cleaning Including refilling all dispensers, soap, toilet paper and paper towels) 7. Other janitorial-related services $ 5 , oo / 100 sq.ft. 8. Carpet Cleaning/Shampooing $ G,00 / 100 sq.ft. 9. Floor Waxing $ 7,00 / 100 sq.ft. 10. Commercial Kitchen Cleaning $ JED, 00 / Cleaning BIDDER: UktliS I - Note: The City of Rosemead reserves the right to reduce or increase the quantities of any items in the schedule of bid items above, within the limits define in Section 3-2.2.1 of the Standard Specifications, to stay within the budgeted amount of this project. The undersigned agrees that these Contract Bid Forms constitute a firm offer to the Owner which cannot be withdrawn for the number of Working Days indicated in the Request for Proposals from and after the bid opening date, or until a Contract for the Work is fully executed by the Owner and a third party, whichever is earlier. The undersigned also agrees that if there is a discrepancy between the written amount of the Bid Price and the numerical amount of the Bid Price, the written amount shall govern. If awarded a Contract, the undersigned agrees to execute the formal Contract, which will be prepared by the Owner for execution, within five (5) Calendar Days following the Letter of Award for the Contract, and will deliver to the Owner within that same period the necessary original Certificates of Insurance, Endorsements of Insurance, Performance Bond, and all other - - -ocd umenration and certification requiredie Contract. The undersigned offers and agrees that if this bid is accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Section 15)or under the Cartwright Act (Chapter 2 of Part 2 of Division 7 of the Business and Professional Code), arising from purchases of goods, materials or services by the Bidder for sale to the purchasing body pursuant to the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the Contractor. Bidder understands and agrees that, when requested by Owner, he shall provide: (1) evidence that the person signing this Bid is authorized to bind Bidder to this Bid and to a contract resulting therefrom; and (2) any other information and documentation, financial or otherwise, needed by Owner to award a Contract to the lowest responsible and responsive bidder. Bidder acknowledges that data submitted with its Contract Bid Forms which it requires to be incorporated into a Contract arising out of this Submittal has been so identified by Bidder. Bidder further acknowledges that the Owner may, at its discretion, incorporate any of the remaining data submitted herewith into a contract arising out of this Bid. The undersigned acknowledges receipt, understanding and full consideration of the following addenda to the Contract Documents. Addenda Nos. The Bidder understands and agrees that the Total Bid Price is inclusive of all labor, materials, and equipment or supplies necessary to complete the Work as described in the Bid Documents and Request for Proposal. If this bid is accepted, the undersigned Bidder agrees to enter into and execute the Contract with the necessary bonds and accept the Total Bid Price as compensation in full for all Work under the contract. BIDDER: VMS C By: -TX 3801- Wilsnw2. &vet X200 Signatur Business Street Address Icie k t M boS A-r.1e1es . C R 9 cmI o Type or Print Name City, State and Zip Code Mrx y 0—+S) 739 — I (7s Title Telephone Number Bidder's/Contractor's State of Incorporation: Co I Jo rn(a Partners or Joint Venturers: N I A NOTES: 1) By its signature on this Bid, the Bidder certifies under penalty of perjury the accuracy of the representations made on the Contract Bid Forms. 2) If Bidder is a corporation, enter State of Incorporation in addition to Business Address 3) If Bidder is a partnership or joint venture, give full names of all partners or joint venturers. As further discussed in the Instructions to Bidders,Bidder will be required to provide evidence that the person signing on behalf of the corporation,partnership or joint venture has the authority to do so. BIDDER: VMS N.0 SECTION 2 BID DATA FORMS BIDDER: ()MS 1/VC • Bidder shall submit its Bid data in accordance with the format shown on each of the following Bid Data Forms. Bidders shall prepare and use as many sheets as are necessary to adequately provide the information required. Bidder shall ensure that every page of its Bid Data Forms are properly identified with the Bidder's name and page number. BIDDER: UNAS IRC- - 2.0 REFERENCES The following are the names, addresses and telephone numbers for three public agencies for which BIDDER has performed similar work within the past two (2)years: 1. C/+' 6-t CYPreSS 5275- Orarho Ave- CyPres5 AR- 7063o Name and Address of Owner La(r4 CnmPaS Cnnz-) 5c3- 235-5- Name and telephone number of person familiar with project I1 I 6D0, OD Sang-(a("led CVr✓MT / "IYCm+S Contract amount _. . Type of Work Pale of Contract 2. C-tf-I rig Pomona 5oc (rrA✓Pt1 A-ve C+7 of a, CA`11161 Name and Address of Owner .S esvn C9v9 ) 610 - 2395 Name and telephone number of person familiar with project R7, 9S©.00 7mjd-Dr; Currevri- 10Yrn✓S Contract amount Type of Work Date of Contract 3. CU IS-k4-4-7 �.c Ai,.leS (c/ Stck+t DAI Vevs TH Dr. Ip5 butt, c/f 43o32_ Name and Address of Owner kt by 10 is S C32.3) -7 91 - 6575 Name and telephone number of person familiar with project Si -76 , 3-01/114-0r,4 I Cvr✓eD1f/ `[Yemvs Contract amount Type of Work Date of Contract 4. t Ci+-j rrierrc&ktadre 2-32_ 10 SI etr✓zt Madre_ R sterrA Madre JO(9IO2 - Name and Address of Owner ( hv,tS C(Mina Cb21,) 35c-7135` Name and telephone number of person familiar with project $ U-4-,ri-9o, oa 7ar+o Sul Cu✓Tres„+7 bYecr,-S Contract amount Type of Work Date of Contract BIDDER: U R fh( SECTION 3 NON-COLLUSION AFFIDAVIT NON-COLLUSION AFFIDAVIT In accordance with Public Contract Code Section 7106, the undersigned, being first duly sworn, deposes and says that he or she holds the position listed below with the bidder, the party making the foregoing bid, that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the bidder has not directly or indirectly induced or solicited any other bidder to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived, or agreed with any bidder or anyone else to put in a sham bid, or that anyone shall refrain from bidding; that the bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the bidder or any other bidder, or to fix any overhead, profit, or cost element of the bid price, or of that of any other bidder, or to secure any advantage against the public body awarding the contract of anyone interested in-the proposed contract; that all statements contained-in the bid are true, and,-farther that the bidder has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid. £ ' ��'L 4/IZjgiry Signature ae u, krnA Typed or Printed Name Title Oil 17f(1 it4, ,fenonce S`tsffi,,J Bidder Subscribed and sworn before me L..�— This rday of /� r e.„4„),- , 20 !/ / /�'j� �' (Seal) Notary Public in a d for -1 i 5ç /r 9)tJ the State of California , a o LA a 7/ 7 My Commission Expires: C' /1/14 7 1) 2' "'N STEPHEN N.CHO V°�L Commission*2023083 g •14 Notary Public-California n 2 / Los Angeles County My Comm.Expires May 6,2017 L rOZ'0 aeW sanav3 twwo0 Ayy Munn sago/sol i ? z e!uiolge0. ollgnd dse)oN lF n z ESOEZOZ#uciss!wwc0 CHO'NISI-MKS MAYOR: of City s Wansm MAYOR;IARCOY mod/ MAYOR PRO TEM: MARGARET CL IM 8838 E.VALLEY BOULEVARD P.O BOX 399 COUNCIL MEMBERS: '"Z� ROSEMEAD,CALIFORNIA 91770 SANDRAARMENTA TELEPHONE(626)569-2100 STEVENLV FAX(626)307-9218 POLLY Low December 4, 2014 ADDENDUM#1 REQUEST FOR PROPOSALS NO. 2014-13 JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES Clarifications/Responses for RFP 1. Current Contract and Pricing Current Monthly Prices and Current Contract are included as PDF attachments. Scope of work included in current request for proposal may vary from the scope of work included in existing contract. 2. Wages The City does not have a living wage requirement. Per California State Code, this contract for janitorial services is not subject to prevailing wages. 3. Proposal Submittal Contract Bid Forms, which are included in the RFP documents, must be submitted as a part of the proposal. Contractors may submit any additional documentation desired, however, all Contract Bid Forms Sec. 1-3 (included in RFP documents) must be submitted. Scope of Work Clarifications 1. Trash Removal — All sites maintain dumpsters for the disposal of refuse (trash) generated within that facility. As part of the orientation to the new contract, contractor will be provided access to these dumpster facilities. All segregated recyclables that are collected from the blue bins in City facilities must be deposited in the White Recycle dumpsters located at any of the three following sites: • City Hall • Garvey Community Center • Rosemead Park • 2. Restroom Supplies — Per the RFP documents, selected contractor is to supply all necessary restroom consumable products, including, but not limited to toilet paper, paper towels, urinal cartridges, etc. (Specification is included in RFP document). Although the City is unable to provide a quantity of products consumed through the course of this contract, further clarification is provided. a. Stocking: It is expected that all provided dispensers (toilet paper, paper towels, soap, etc.) will be filled to capacity at every visit. The City reserves the right to determine whether the contractor is sufficiently stocking all necessary products. b. Paper Towels I Hand Dryers: Several restrooms throughout the City utilize hand dryers. Contractor is not required to provide paper towels in restrooms that contain hand dryers. Proposers shall verify qu ity of such restrooms if desired. c. Urinal Cartridges: The contractor is responsible for providing necessary urinal cartridges for waterless urinals. The City of Rosemead has approximately 20 waterless urinals. 3. Clarification Regarding Cleaning Kitchen Surfaces: Reference RFP: E. Dust removal and fixture cleaning - Low dusting is the removal of all dust, lint, litter, and dry soil from the surfaces of desks, chairs, file cabinets, book shelves, tables, and other types of office furniture and equipment from horizontal ledges, window sills,window coverings, hand rails, etc. to a line TO" above the top of the floor level. Vent grills, within these limits, shall be dusted on a weekly basis. A level of care shall be taken to complete dust removal services without disturbing personal work areas. I. Kitchens — Some facilities have kitchenettes and two facilities have full kitchens. On each site visit, kitchen counters and sinks shall be wiped free of debris, trash shall be removed and floors shall be tended to. 4. Clarification Regarding Cleaning Vending Machines: Reference RFP: H. Clean All Fixtures (i.e. drinking fountains, telephone booths, counters, etc.). After cleaning, all fixtures shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. Facilities Clarifications 1. SCHEDULING/HOLIDAYS City facilities close in observance of the following holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, July 4th, Labor Day, Veteran's Day, Thanksgiving, and Christmas EXCEPT for City Parks. City parks operate 365 days a year and must be cleaned daily. 2. City Hall: City Hall to be cleaned Sunday — Thursday (5X per Week). The provided facility description for City Hall indicates that it operates Monday through Thursday, and as such is to be cleaned Monday through Thursday. Although the building is not open for public access Friday-Sunday, often times it is used. City Hall shall also be cleaned on Sunday Evenings to ensure the desired appearance when it opens for business on Mondays. 3. Parks - Services requested in parks pertain only to buildings/facilities explicitly listed in facility descriptions within request for proposal documents. Trash removal shall only be done within these buildings/facilities as general trash removal within parks is not included in this scope of work. 4. Garvey Community Recreation Center: Regarding the high cleaning and upper window cleaning: • High Cleaning shall be performed per the frequencies included in the specifications. All hanging light-fixtures sEi ll be dusted"as a part-of the -_-- quarterly high cleaning. • Upper Window Cleaning: o Frequency of cleaning for upper windows, in main lobby, shall be reduced to 2 X per year. (See Picture Below) \'; d9 »m; lu( 11 I: o Frosted Windows in North Corridor do not need to be cleaned per this contract. (See Picture Below) 1 ! IVY, itit :.x: ui, , .i All proposers must acknowledge this Addendum by signing below and including it with their submitted proposal. Proposals are due in the Office of the City Clerk, 8838 E. Valley Boulevard, Rosemead, CA 91770 before 10:30 a.m. on Wednesday, December 10, 2014. Se ullivan City of Rosemead December 4, 2014 Acknowledged: Signature Date Name (Printed) On 11-9 Mum OaK c.01-e $ Company inn t.. In-r — fle v-aC sv...-re ens El El IS MC' Prepared For: City of Rosemead 888 E. Valley Blvd Rosemead, CA 91770 Due Date: December 10, 2014 10:30am December 9, 2014 City of Rosemead 888 E. Valley Blvd Rosemead, CA 91770 Dear City of Rosemead: United Maintenance Systems would like to thank you for giving us the opportunity to introduce our company and the variety of different services we currently offer. For over twenty three years, United MaintenanceSystems has strived-to offerexcelfent-cleaning-services-at unbeatable-prices. What sets our company apart from all the others is that our business is family owned and operated. Our owner has been in the janitorial business for over 23 years and has personal experiences in the field. We will not take your account and "hand it away" to someone else and forget about it. We strive on maintaining close, personal relationships with all our clients from the start to end of a contract. Our cell phone lines are open 24-7 and you can feel free to give us a call for anything you may need. We currently work with a variety government facilities such as the City of Pomona, City of Baldwin Park, City of Glendora, City of Downey, City of Sierra Madre, CalState University of Los Angeles and OC Health Care Agency. We are fully aware and in understanding of City contracts that are from 1 to even 5 years. Most of the City facilities we currently clean have been with us for over 5 years. Therefore, we can assuredly accommodate all your cleaning needs. If you have any questions or concerns regarding our company or this proposal, please don't hesitate to call me at (213) 739-1405. I thank you once again for sharing your time and hope that we can do business together in the near future. Sincerely, i Jae Kim Manager United Maintenance Systems 3807 Wilshire Blvd. #800 Los Angeles, CA 90010 jkim @umsla.com 2 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 LL,, . L1 :; - Brief History h1 R 0' In today's competitive business environment, cutting costs is essential, but without sacrificing a high standard of quality. Serving the Southern California region since 1991, United Maintenance Systems, is firmly committed to developing ways to increase efficiency and quality of service, while striving to save you money on your janitorial expenses. This commitment means 24-hour service, well-trained personnel, the latest equipment and a "hands-on" management philosophy. We are confident that you will be pleasantly surprised, not only with the economy of our cleaning program, but with the high quality, in-depth service you receive. Let us review your specific needs, and help you look your very best! 3 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 Vendor's Background and Experience Business Name: United Maintenance Systems Locations: 3807 Wilshire Blvd #800 Los Angeles, CA 90010 Telephone Number: (213) 739-1405 Fax Number: (213) 739-1407 Contact Person: Jae Kim/ Regional Manager Cell Phone: (213) 494-7470 Office Hours: Mondays-Fridays; 8:00am-5:OOpm UMS, Inc. DBA: United Maintenance Systems Incorporated by the State of California Business Inception: October, 1991 Dun and Bradstreet Number: 809366438 Number of Employees: Administration 3 Management 5 Field Supervisors 4 or 5 Custodians (Full & Part Time) 45-55 4 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 V Reference 1. City of Cypress - 5275 Orange Ave., Cypress, CA 90630 $111,600.00, Larry Campos (562) 553-2355 2. City of Baldwin Park - 4100 Baldwin Park Blvd., Baldwin Park, CA 91706 $138,000.00, Maria Moreno (626) 813-5255 3. City of Pomona - 505 S Garey Ave., City of Pomona, CA 91769 $977980.00Tgatt Sampson (909) 620-239E- 4. Calstate LA - 5151 State University Dr. Los Angeles, CA 90032 $176,448.00, Kirby Williams (323) 791-6875 5.City of Sierra Madre - 232 W. Sierra Madre Blvd., Sierra Madre, CA 91024 $44,400.00, Chris Cimino (626) 355-7135 6. City of Glendora - 116 E. Foothill., Glendora, CA 91741 $455,200.00, Doug Crouse (626) 914-8200 7. City of Downey - 11111 Brookshire Ave., Downey, CA 90241 $254,880.00, Grissel Chavez (562) 904-7196 8. City of Signal Hill - 1780 E Hill St., Signal Hill, CA 90755 $50,400.00, Greg Franco (562) 989-7255 9. Orange County Health Care Agency - 1725 W. 17th St., Santa Ana, CA 92706 $174,000.00 Aria Figuroa (714) 834-2170 5 United Maintenance Systems * 3807 Wilshire Blvd #800 Las Angeles, CA 90010 * (213) 739-1405 Otia rift Quality Training United Maintenance Systems Classroom instruction emphasizes on the following: • General orientation and instruction of field employees • Janitorial "Do's and Don'ts" • Safety-precautions- • Instruction on the handling of chemicals, equipment and other supplies being used. • Work Assignments and schedules • Emergency procedure Hands-on Training is the final and most essential part of the training program. This is performed at the actual work site with a supervisor in attendance. The trainee is shown the assigned work area and is instructed to make notes on any special instructions or procedures unique to the facility. The first few hours, the supervisor works closely with the trainee, demonstrating actual cleaning procedures and answering all questions. Upon completion of assigned work, the area is inspected by the supervisor together with the trainee, and any deficiencies are discussed and reviewed thoroughly. The trainees' work is closely scrutinized in this fashion for an indefinite period, until the supervisor has complete confidence in the trainees' performance. 6 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 tr-waN 4i=6/ x.a a.rza-r Es --a a+aaC Communication Lack of communication is a common and frequent complaint in our industry. Our management has studied this issue and have implemented the following procedures which have proven to be effective. • All complaint or request received are logged into our computer and printed on a daily log form. These log forms are reviewed daily by the operations manager and are given to the designated supervisor for immediate action. Upon completion of a request or the resolution of a problem, the-supervisor submits a write report tote operatfotssmanagWtor review. • A list of special instruction for each building is written on the customer history file, which is immediately updated with any changes or additions. This is only available to the management and key operations staff for instructing any new supervisor or cleaning personnel. • All operations supervisors and personnel are instructed to record all observations and comments in writing, taking notes at all times and make daily checklists of tasks to be performed. • All supervisory staff is bilingual. • Work logs are checked daily, and any problems or deviations from the normal standards are studied, with any subsequent action and its results being written down in detail. • All supervisory staff carries pagers at all times for any emergency that might arise. • For your convenience, our telephones are answered 24 hours a day, 7 days a week. 7 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 ttt Safety Procedures United Maintenance Systems has a medical and health authorities to suggest our crews become familiar with the safety procedures and emergence procedures, first aid. We believe that accidents can be avoidable, if not preventable. Our employees were taught from the first day of job to observe all the safety regulations and to follow instruction from co-workers. Although the law places the primary responsibility for Occupational Health and Safety on the employer, certain responsibilities are also placed on the employees to adhere to the policies and procedures-set-forth-by-the-Galifornia Administrative-code. Our employees are prohibited from removing, displacing, damaging, destroying or tempering with safeguards. Also devices, notices, warning signs or any method or process adopted for employee protection is prohibited. Safety Training A new trainee will go through one-day safety training. The topic will cover: 1. How to read Safety Chart. 2. Now to life an object safely. 3. How to use stepladder safely. 4. Now to use cleaning chemical safely. Also a new trainee will go through first aid training. The topic will cover: 1. Now to call for help-911. 2. What to say. 3. What to do during bleeding, minor cut. 4. What to do during chemical or minor burn. 5. What to do during earthquake. United Maintenance Systems'emphasis to our new and current crews to call 911 if there is an emergency or crises situations. Our supervisors carry first aid kit in their car. Also our management staffs can be reached 24 hours and 365 days at (213) 739-1405. a United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 • fiirr-hi:7) "' u Quality Control Plan The Quality control program is an essential part of the cleaning service. All supervision and inspections are overseen and strictly enforced on a day-to-day basis by our management. We maintain incentive programs which motivate all our supervisory personnel to strive for excellence. Each supervisor oversees a limited number of accounts. This helps to maintain a high supervisor to worker ratio, which in turn, helps to alleviate most problems and lead to a cleaner building. You will find that all our supervisory personnel are dedicated employees with a strong desire to provide consistent,-high-qu al ity-c lea n i n g. Supervision Upon award of a contract, an onsite supervisor is assigned to the building to coordinate operations. His or her responsibility includes hands-on training of new employees, daily inspections, filling out a quality check list, and general supervision. The supervisor ensures that all workers follow company regulations, instructions, and maintain their areas of responsibilities at the optimum level. Inspection Daily inspections are performed by the supervisor. He or she randomly selects one or two areas each night, and thoroughly inspects, grading the work on a quality check list which is turned in to the Operations Manager the next day for review. Any deficiencies found are promptly corrected, and the corrective measures taken are noted on a written report. A complete monthly inspection is performed by the Area Manager. At the end of each month, our Area Manager goes through each floor, and randomly selects an office, restroom, kitchen, etc. for detailed inspection. Daily, weekly, monthly, semi-annual and annual assignments are checked, such as floor buffing, stripping and replenishing, carpet cleaning, high dusting, and window cleaning. Periodically, the Operations Manager visits the work site during the day, for an inspection and overall survey of the work. At this time, an overall assessment is made, and any deficiencies or problem areas are discussed with the property manager as well as the tenants, to ensure total comprehension and thus success in satisfying the customer's needs and wants. For all other emergency situations and requests, there is a 24-hour customer service hotline at UMS that provides access to supervisors and managers and immediate responses. 9 United Maintenance Systems * 3807 Wilshire Blvd #800 Los Angeles, CA 90010 * (213) 739-1405 CITY OF ROSEMEAD JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES SCOPE OF WORK SCOPE OF WORK A. GENERAL REQUIRMENTS A. It is the objective of the City to obtain full cleaning performance in accordance with the terms of this RFP/ ensuing contract and at the highest quality standards of work. The desired standard of performance will result in the premises being maintained with a crisp, clean appearance. All work is to be performed in a professional, workmanlike manner using quality equipment and materials. B. Contractor shall provide, at its expense, all labor, materials, equipment, tools, services, and special skills necessary for the provision of janitorial maintenance services. The premises shall be maintained to the highest of standards at no less than the frequencies set forth herein. For this contract, materials shall include not only all cleaning supplies but also all consumable restroom supplies as specified herein. C. Contractor shall instruct all employees performing work in City facilities to utilize methods which will maximize energy conservation. This shall include the turning on of light fixtures only in the areas where work is in progress and turning off all lights when work is completed. The services required to achieve the standards set forth by the City of Rosemead for acceptable Janitorial maintenance services include the items listed below. It is understood that all tasks and services included in this list are to be conducted at every site visit unless the frequency is specified otherwise. This list is not to be considered as all inclusive. A. Complete janitorial services and general building maintenance at all assigned facilities. B. Solid waste collection/ removal - Remove Trash. All waste baskets, cigarette butt receptacles (ashtrays, butt cans, etc.), and other trash containers within the area shall be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest City provided outside trash collection point. • All recycling, as segregated, shall be disposed into the proper containers. C. Floor cleaning for carpet and hard surface floors shall be conducted at each service. Regular services may include vacuuming carpet and sweeping and mopping hard surface flooring. All mops and buckets used in mopping operations need to be segregated and color coded to the area of the facility for which they are designated. Separate mops need to be used in restrooms, kitchens, and general floor areas. The mop identification system shall be done conspicuously and obviously. No mops or mop buckets shall be used in an area for which they. are not designated for use in. D. Restroom Cleaning. After service, the restrooms will be clean, sanitary and free of odors. Additionally, the restrooms will be stocked with sufficient paper supplies to last until the next service. The following tasks shall be performed as a minimum to accomplish these results: • Completely damp-clean and disinfect all surfaces of toilet bowls, urinals, lavatories, showers, dispensers, mirrors, chrome surfaces, and other such surfaces using a germicidal detergent. • Disinfect all surfaces of partitions, stalls, stall doors, and wall areas adjacent to wall-mounted lavatories, urinals and toilets. • De-scale toilet bowls and urinals. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, mineral deposits, and rust stains. • Sweep and mop floors. All floor drains should be flushed not less than one time per week. i. No hosing of any restroom floors shall be done, including parks c • Resupply Restroom. Restrooms shall be stocked so that supplies do not run out prior to next servicing. Supplies to be provided by contractor include: 1. Deodorized Urinal Screens 2. Urinal Cartridges for Waterless Urinals 3. Hand Soap 4. Paper Towels 5. Toilet Paper 6. Toilet Seat Covers • Specifications for these products are included in the appendix. E. Dust removal and fixture cleaning - Low dusting is the removal of all dust, lint, litter, and dry soil from the surfaces of desks, chairs, file cabinets, book shelves, tables, and other types of office furniture and equipment from horizontal ledges, window sills, window coverings, hand rails, etc. to a line 7'0" above the top of the floor level. Vent grills, within these limits, shall be dusted on a weekly basis. A level of care shall be tak=,n to complete dust removal services without disturbing personal work areas. F. Glass/ mirror cleaning - Clean Glass, includes spot cleaning all glass desk tops, walls, partitions, interior office windows, interior and exterior door glass (and areas directly connected to such), display cases, directory boards, draft shields on windows, mirrors and adjacent trim. After glass cleaning, there shall be no traces of finger prints or smudges. G. Spot Cleaning. Remove smudges, fingerprints, marks, streaks, etc., from washable surfaces of walls, partitions, tiles, doors furnishings, and fixtures. Germicidal detergent shall be used in restrooms, locker rooms, break areas, and drinking fountains. Brass hardware, aluminum bars, handrails, and other metal on stairs, doors and cigarette urns shall be polished with a polishing compound. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil. H. Clean All Fixtures (i.e. drinking fountains, telephone booths, counters, etc.). After cleaning, all fixtures shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. Kitchens — Some facilities have kitchenettes and two facilities have full kitchens. On each site visit, kitchen counters and sinks shall be wiped free of debris, trash shall be removed and floors shall be tended to. J. Clean Walk-off Mats. Carpet-type entrance mats shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pile. Rubber or polyester entrance mats shall be swept, vacuumed, or hosed down outside to remove soil and grit. Soil and moisture underneath entrance mats shall be removed and mats returned to their normal location. K. Replacement of lamps, light bulbs, and tubes; notification of electrical issues. Contractor shall visually inspect the area at each cleaning frequency. Lamps shall be replaced in all non-working fixtures. Lamps shall be provided by the City. In the event the lamp is replaced and the fixture fails to light, the Contractor shall notify the city of Rosemead's Public Works Department the following workday. L. Visual Inspection/Reporting of deficiencies/damage/etc. Contractor and employees shall report to City Staff any deficiencies, hazardous conditions, damage, graffiti, etc. that is encountered throughout provision of services within 24 hours. M. Any other janitorial-related services as determined necessary by City or Contractor to achieve the desired standard of service. 1.1 PERIODIC CLEANING SERVICES The following Periodic Cleaning Services shall be provided per the specification and the facility descriptions in Attachment A. Should a particular facility not specify the cleaning schedule for these additional services, the terms and schedule included below shall govern. Schedules for all Periodic Cleaning Services shall be submitted to the City on a quarterly basis. Once approved by the City, the contractor must submit in writing any requests to deviate from approved schedule. • High Cleaning. High Cleaning tasks shall be accomplished quarterly as a supplement to general cleaning services. These services consist of high dusting and cleaning of ventilator registers. High Dusting. Removal of all dust, lint, litter, spider webs, etc., from all walls, sills, ledges, furnishings, ceilings, etc., 7'0" above the top of the floor surface to the ceiling. All window blinds, where installed, are also included in high dusting. Clean Ventilator Registers. After cleaning, the registers will be clean and un-streaked and the surrounding wall and ceiling areas shall be free of dirt, dust, grime, etc. • Floor Waxing. All appropriate hard surface floors shall be waxed/buffed every according to the schedule provided in the facility descriptions. All appropriate hard-surfaced floors shall be stripped, sealed and waxed annually. o Waxing/buffing includes combination techniques of dry buffing, spray buffing, stripping and waxing to achieve required results. Floor waxing/buffing shall only be performed on previously cleaned surfaces. Upon completion of waxing/buffing, all wax, dust, or other residues shall be removed from wall, baseboards, and other furnishings. All furnishings shall be returned to proper positions o One time annually, all floors shall have all old wax "stripped" (removed) and the floors shall be sealed and have new wax applied. o As a component of these additional floor cleaning services, tile grout lines shall be cleaned and maintained regularly. Grout lines in pool facilities shall be resealed one time per year. • Carpet Shampooing. All Carpets shall be cleaned or shampooed in according to the time frames indicated on the facility descriptions sheets. A combination of techniques, including steam and wet/dry solution cleaning, may be used to achieve the required results. After shampooing, all solutions shall be vacuumed from the carpet surfaces and removed from the walls, baseboards, and furnishings. All furnishings shall be returned to their proper locations. Any additional carpet cleaning shall be provided on an agreed upon price in writing, in advance of the service. In the event the parties cannot agree on price then the City may, at its discretion, procure this service from another contractor. • Glass Cleaning. Thorough interior and exterior glass cleaning shall be done quarterly on a schedule submitted by the Contractor and approved by the City. This includes all glass, including windows regardless of height, skylights, etc. 2. SCHEDULE/ WORKING HOURS A. Working hours shall vary by location (see included Facility Descriptions). Cleaning shall not be scheduled earlier than thirty (30) minutes after the end of normal business hours of any facility. Standard operating hours for all facilities are included in the enclosed facility descriptions. These times are provided for information only and may be subject to change. B. The Contractor shall provide to the City a monthly schedule showing the estimated work schedule, date to be accomplished and task to be performed, per contract requirements. C. In the event an evening meeting or event is being conducted in a facility, the Contractor shall be responsible for proper cleaning of the used area, provided the meeting ends by midnight. All cleaning shall be completed before the start of next normal business day. D. The Contractor shall maintain a schedule for all additional services for each facility including floor cleaning, waxing, carpet cleaning, window washing and any other cleaning operation. These schedules shall be provided to the City prior to the first of each month. Additionally, a report shall be submitted monthly describing the additional services that were completed, including the location and the date of service. E. A standing weekly meeting shall be scheduled at the contractor's convenience to review the performance and to discuss any issues with the contractor. The contractor's project manager shall be present at all weekly meetings. Should it be deemed necessary, the City may request additional meetings with meetings with the contractor's management. F. Should any City facility become inactive or have an altered schedule for a period of seven (7) days or more, the City may request, in writing, an interruption of custodial services. The City shall specify, in writing, the duration of the interruption and request services to cease. Upon the interruption of services, the City shall be entitled to a daily or monthly billing credit, dependent upon duration of interruption. Daily billing credit will be calculated as total monthly maintenance cost for facility divided by the number of days the facility is serviced per month. The City will provide, in writing, notice when the facility is to return to normal operation. 3. PERFORMANCE STANDARDS A. It is the objective of the City to obtain full cleaning performance in accordance with the terms of this RFP/ ensuing contract and at the highest quality standards of work. The desired standard of performance will result in the premises being maintained with a crisp, clean appearance. All work is to be performed in a professional, workmanlike manner using quality equipment and materials. B. City staff shall contact the Contractor by telephone, fax, or email to notify them of performance issues. City staff shall also notify the Contractor of written complaint(s) received from building occupants. Contractor shall provide City with a contact number to reach a representative of company at any time. C. City staff will maintain a file of incoming complaints whether they are in writing, oral or by telephone. This file shall contain the date, time, building, name of the person making the complaint, phone number and time the Contractor was notified, or a copy of the notification letter and fax record. D. Achieving the desired performance standards require that any identified problems with contractor performance be responded to in a timely manner. i. Major problems require immediate attention, and shall be responded to and corrected within two (2) hours. Examples of major problems include, but are NOT limited to: 1. Toilets not cleaned, 2. Insufficient stock paper products in large areas, 3. Offices not cleaned 4. Trash not removed 5. Any other problems, identified by the City's project manager that is deemed to hinder the operations of any City facility. ii. Minor problems require correction during the next normal cleanup day and may include but are NOT limited to: 1. A trash can that is not emptied 2. A small area not vacuumed 3. Toilet paper in one stall out A continuous and persistent record of minor complaints or failure by the Contractor to respond to specific complaints as stated above, as well as preventing continuing occurrences of such complaints shall result in a, may result in deductions of invoiced payments, liquidated damages. E. Failure to clean an entire building or site shall result in a separate deduction for nonperformance. After three (3) occurrences of nonperformance within a 12-month period, the City, at its discretion, may begin default proceedings. F. No new work of any kind shall be considered an extra unless a separate estimate is given for said work and the estimate is approved by the City before the work is commenced. The Contractor will be required to provide before and after photographs of safety items or emergency repairs which were made without prior City approval. G. Contractor billing shall be done on a timely basis. The successful bidder shall submit monthly invoices for work completed in the previous month. Liquidated Damages - Failure of the Contractor to respond to reported problems within the time limits established above shall result in the following deductions from invoiced payments: a) Major problems not responded to within the established time limits will result in a deduction of 10% of the monthly cost of cleaning the entire building; b) Minor problems not responded to within the established time limits will result in a deduction of one (1) day's cost of cleaning for the entire building experiencing the problem; c) Nonperformance deductions shall be equal to 100% of the monthly charge for the missed facility; d) Continued reporting of major and minor compliance failures of 5 or more for any month will result in a 10% deduction of the total monthly contract cost. e) Inspection reports (completed by City staff) for a one-month period will be reviewed at the first meeting of the following month. Should these inspection reports indicate an overall unsatisfactorily rating for the prior month; the City may impose a 10% deduction of the total monthly contract cost on the next payment. 4. TERM OF CONTRACT The term of the contract shall be for a period of three (3) years, with an option for renewal for two (2) one-year extensions, on an annual basis, based on the contractor performance. The City reserves the right to unilaterally terminate the contract at any time upon thirty (30) days written notice to the contractor. After the initial three (3) year contract, the City has the option to renew the contract for two (2) one-year extensions, in one (1) year increment. If the City chooses to extend the contract, a formal letter will be sent to the contractor advising contractor of the one (1) year extension. This process will be used for each of the optional two (2) years. In determining whether the Contract should be extended, the City will evaluate the performance of the contractor and determine whether the contractor's performance is satisfactory. New additional buildings/facilities, as developed or assumed by the City, may be added to the maintenance contract. Such additional scope of work will be considered change orders to the initial contract, and the value will be based on unit prices provided in Attachment C, if applicable, and/or negotiated between the two parties of the contract. 5. CONTRACTOR PERSONNEL REQUIREMENTS A. Contractor shall furnish to the City a list of any and all personnel assigned to this contract and who will be working in any City facilities This list shall be updated immediately with any changes and remain current at all times. Only persons officially employed by the contractor shall be permitted within City facilities. No persons who are not employed by contractor shall accompany the contractor or any employee of the contractor during the provision of services under this agreement. Violation of this term will be grounds for termination of contract B. Contractor shall furnish, at their expense, a background investigation of all personnel assigned to this contract. The background investigation may either be furnished by the contractor or completed by the City at the expense of the contractor. C. All personnel shall be identified by a uniform of the contractor. Uniform may be as simple as a shirt bearing the name of contractor. Additionally, all personnel must carry an identification card identifying them as an employee of contractor. D. Each crew of workers, which is defined as an individual or group of employees of contractor working without supervisory personnel present, shall include at least one individual who speaks the English language proficiently. 6. FACILITY ACCESS Contractor will provide all necessary access to facilities to complete scope of work. This will include the City providing to Contractor all necessary: • Keys • Door Codes • Alarm Codes These items are property of the City and are loaned to Contractor only during the period of this contract. Contractor will be responsible for all items once issued by the City. The City will charge contractor a sum of$100 for the replacement of any lost keys. Any lost keys must be reported to the City within 24 hours. Contractor will be in serviced on the alarm systems at all facilities. Once trained, it will be the responsibility of the contractor to ensure that all staff are utilizing alarm systems properly. Contractor will be responsible for any false alarms caused by improper use of alarm systems and may be liable for liquidated damages. Contractor shall secure all facilities, including locks and alarms, at completion of services. Rosemead City Hall 8838 E. Valley Blvd Rosemead, CA 91770 L ' ., Building Statistics Approximately 18,000 square feet Primarily office/administrative space 7 Bathrooms 2 Kitchenettes Hours of Operation Monday— Thursday -6:00 a.m. —8:00 p.m. Days for Cleaning Monday, Tuesday, Wednesday, Thursday (4x Week) Additional Cleanings All Interior/Exterior Windows —4 X Per Year Interior Carpets—2 X Per Year High Cleaning—4 X Per Year Floor Waxing—2 X Per Year Rosemead Community Recreation Center 3936 N. Muscatel Avenue Rosemead, CA 91770 Building Statistics Approximately 18,000 square feet Commercial Kitchen 5 Bathrooms Multipurpose Space Offices Hours of Operation Monday— Sunday - 7:00 a.m. — 12:00 a.m. Days for Cleaning Monday— Sunday (7x Week) Additional Cleanings All Interior/Exterior Windows—4 X Per Year Interior Carpets —2 X Per Year High Cleaning — 4 X Per Year Floor Waxing — 2 X Per Year ROSEMEAD COMMUNITY RECREATION CENTER FLOORS MUST BE CLEANED PER SPECIFICATION IN APPENDIX Garvey Community Center 9108 E. Garvey Avenue Rosemead, CA 91770 PierN kA„ r �r 21 C' - i Building Statistics Approximately 20,000 square feet Commercial Kitchen 6 Bathrooms Offices Hours of Operation Monday- Sunday - TOO a.m. - 12:00 a.m. Days for Cleaning Monday- Sunday (7x Week) Additional Cleanings All Interior/Exterior Windows -4 X Per Year Interior Carpets, including all area rugs-2 X Per Year High Cleaning - 4 X per Year- Highest Area is approximately 30' Floor Waxing - 2 X Per Year Garvey Park 7933 Emerson Place Rosemead, CA 91770 ti 0 i i Facility Statistics The large, regional park includes 5 Facilities to be services as a part of this contract. All cleaning services for this park will be bid under the item defined as "Garvey Park" The services for Garvey Park are comprised of • Public Services Center • Recreation Building • Splash Zone Pool Facility • Snack Bar Building - Restrooms • Garvey Gymnasium Public Services Center: • Approximately 3,500 sf of Office Space, Multipurpose Room, 2 Bathrooms • Hours of Operation - Monday— Friday 6:00 a.m. —6:00 p.m. • Days for Cleaning - Monday— Friday (5x Week) • Additional Cleanings o All Interior/Exterior Windows—4 X Per Year o High Cleaning —4 X Per Year o Floor Waxing — 2 X Per Year Recreation Building • Approximately 3,500 square feet—Office Space, 3 Bathrooms • Hours of Operation - Monday— Friday: 8:00 a.m. — 10:00 p.m. • Days for Cleaning - Monday— Friday (5x Week) • Additional Cleanings o All Interior/Exterior Windows —4 X Per Year o Interior Carpets —2 X Per Year o Floor Waxing — 2 X Per Year Snack Bar Building - Restrooms • Building Statistics -2 Restrooms • Hours of Operation - Monday— Sunday: 7:00 a.m. — 10:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) Splash Zone— Pool Facility • 2 Locker Rooms / Bathrooms and Office Space • Hours of Operation -Operates: June 1 —September 30 c Monday— Sunday: 8:00 a.m. — 8:00 p.m. o Tuesday & Thursday: 6:00 p.m. —8:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) • Additional Cleanings o All Interior/Exterior Windows—4 X Per Year o High Cleaning -4 X Per Year Gymnasium • 5700 square feet open gym space, 2 restrooms • Hours of Operation - Monday— Sunday: 8:00 a.m. — 10:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) • Additional Cleanings • All Interior/Exterior Windows —4 X Per Year • High Cleaning —4 X Per Year— Ceiling is approximately 25' high Rosemead Park 4343 Encinita Ave Rosemead, CA 91770 Facility Statistics The large, regional park includes 3 Buildings to be services as a part of this contract. All cleaning services for this park will be bid under the item defined as "Rosemead Park" The services for Rosemead Park are comprised of: • Rosemead Aquatic Center • Recreation Building • Snack Bar Building - Restrooms • Recreation Building/Preschool: • Approximately 3,500 sf of Office Space, Multipurpose Room, 2 Bathrooms • Hours of Operation - Monday— Sunday 7:00 a.m. — 10:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) • Additional Cleanings o All Interior/Exterior Windows —4 X Per Year o High Cleaning —4 X Per Year o Interior Carpets, including all area rugs —2 X Per Year Snack Bar Building -Restrooms • 2 Bathrooms • Hours of Operation - Monday— Sunday: 7:00 a.m. — 10:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) • Additional Cleanings o High Cleaning —4 X Per Year Rosemead Aquatic Center • Building Statistics - 5700 square feet, 2 Locker Rooms / Bathrooms, Office Space • Hours of Operation o Monday— Sunday: 7:00 a.m. — 6:00 p.m. o Tuesday & Thursday: 6:00 p.m. — 8:00 p.m. • Days for Cleaning - Monday— Sunday (7x Week) • Additional Cleanings o All Interior/Exterior Windows—4 X Per Year o High Cleaning —4 X Per Year Public Safety Center 8301 Garvey Avenue Rosemead, CA 91770 Dp Public Safety Center: Approximately 4,000 sf of Office Space, Multipurpose Room, 2 Bathrooms, Kitchen Hours of Operation Monday— Sunday - 6:00 a.m. — 8:00 p.m. Days for Cleaning Monday— Sunday (7x Week) Additional Cleanings All Interior/Exterior Windows—4 X Per Year Interior Carpets —2 X Per Year High Cleaning —4 X Per Year Floor Waxing — 2 X Per Year Sally Tanner Park 8343 Mission Dr Rosemead, CA 91770 • ds . Y1!` _ . it Sally Tanner Park Restrooms Building Statistics 2 Restrooms Hours of Operation Monday— Sunday: 7:00 a.m. — 10:00 p.m. Days for Cleaning Monday— Sunday (7x Week) Zapopan Park 3018 N. Charlotte Avenue Rosemead, CA 91770 4 • • . �, Zapopan Park Restrooms Building Statistics 2 Restrooms Hours of Operation Monday— Friday: 7:00 a . — 10:00 p.m. Days for Cleaning Monday— Sunday (7x Week) Jess Gonzalez Sports Complex 8471 Klingerman Ave {{ Rosemead, CA 91770 - y IM1�t. Building Statistics 2 Bathrooms Hours of Operation Monday— Friday: 7:00 a.m. — 10:00 p.m. Days for Cleaning Monday— Sunday (7x Week) CITY OF ROSEMEAD JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES FLOOR CARE SPECIFICATIONS - ROSEMEAD COMMUNITY RECREATION CENTER General Floor Care Guidelines SAFETY FIRST! Wet floors may be slippery. Exercise caution when conducting wet cleaning procedures, especially in healthcare applications where protective footwear is worn. Always use proper signage and prohibit traffic until floors are thoroughly dry. Color Selection The color of a floor covering can play a significant role in the apparent cleanliness of the floor.. Light colors tend to show dark colored soil and dark colors tend to show light colored soil.. Patterned or marbleized floor coverings generally have better soil concealing characteristics than plain floorcoverings.. In applications where regular floor care may not be possible, the color and pattern of the floor covering will influence how long the floor will retain an acceptable appearance level between cleaning procedures.. In areas where there is a higher risk of staining, a color that will help to mask potential stains should be chosen.. Entrance Systems Because the majority of dirt (as high as 80%) entering any building comes in on people's footwear, it makes sense to incorporate an effective entrance system.. An entrance system should extend far enough from the entrance so that the average person will take 4-10 steps while on the entrance system.. 10 feet of an entrance system removes up to 70% of the walked-in soil and moisture.. 20 feet of an entrance system removes up to 90% of the walked-in soil and moisture.. It is also important that the entrance system be maintained correctly in order to ensure that it is fulfilling its function.. A good entrance system will not totally prevent soil from entering a building, but it will substantially reduce soiling and moisture from being tracked throughout the building at the point of entry.. A quality entrance system will also make floor care easier.. Forbo's Coral® Entrance Systems can be permanently installed or used as a loose laid mat.. Forbo also offers Nuway®, a specifically designed mat well system.. Regardless of the type of entrance system in place, they should be cleaned and cared for on a regular basis.. Petroleum and Anti-Oxidant Staining Some rubber products, particularly dark colored ones like tires, casters, floor mats and asphalt sealers that are commonly used in parking lots and walkways, contain chemicals that can permanently stain floor coverings.. Although the discoloration is generally less marked with linoleum flooring than with vinyl flooring, precautions should always be taken in areas such as hospitals, supermarkets or automobile showrooms where potential discoloration is a concern.. For example, staining from tires can be prevented in an automobile showroom by placing a small mat under each tire.. In hospitals or supermarkets, non-staining wheels should be specified for rolling equipment.. All mats or rugs should also be non-staining.. Chemical Damage All floorcovering materials are subject to damage or staining from certain chemicals.. For applications where damage or staining may be a concern, a flooring product that offers the best resistance to the specific chemicals involved should be selected.. A stain resistant chart for commonly used chemicals is available for all Forbo flooring products.. Contact Forbo Technical Services for additional information.. Chemical spills should always be cleaned as soon as possible in order to prevent or minimize damage to the floor covering.. The application of a floor finish may be helpful in preventing permanent stains if the finish is removed before the stain has penetrated to the flooring material.. The floor finish can then be restored with additional coats of finish.. Spills Spot clean spills as soon as possible.. If necessary, rinse the area with clean cool water and allow the floor to dry thoroughly before permitting traffic.. In addition to the possibility of damage or staining of the floor covering when spills occur, safety is also a concern.. Make sure all floor care personnel are aware of the potential liability associated with spills, as well as the need for immediate attention. General Floor Care Guidelines Heel Marks Black heel marks can be removed using a fine nylon pad moistened with a neutral pH detergent.. Rinse thoroughly with a clean cloth and water.. Allow to dry thoroughly before allowing traffic.. Cigarette Burns A cigarette stubbed out on a Marmoleum® floor only chars the surface, and the resulting mark can normally be removed by using fine steel wool.. After cleaning, an application of floor finish will protect the repaired spot.. On a vinyl and textile floorcoverings, however, the heat of the cigarette will often melt the material and may leave a permanent mark on the floor.. Gum Gum can be removed with a smooth, plastic putty knife and Forbo Adhesive Remover.. Physical Damage All resilient floor covering materials are susceptible to certain types of physical damage.. Stationary objects such as furniture should have adequate floor protectors.. If the pressure exerted by an object on the floor covering exceeds the floor covering's rated capacity, permanent indentations may occur.. Care must be taken when moving furniture or other heavy objects.. Do not slide heavy objects across the floor.. When moving heavy objects, protecting the floor covering with sheets of Masonite or plywood may be required.. Failure to use adequate precautions may result in scratches, cuts or other severe damage to the floorcovering.. Rolling equipment should have broad, flat wheels with rounded edges and without ridges.. Wheel locks should be disengaged prior to moving equipment.. Disinfectants Quaternary ammonium compounds are commonly used in hospital disinfection programs.. Generally, when mixed and used properly, they will have little or no effect on the physical properties of most floorcoverings.. Phenolic disinfectants are very caustic and pose a greater risk of damage to floorcoverings or other surfaces that they come into contact with.. Potential damage includes discoloration or damage of the flooring surface, and leaving a slippery residue that may cause a hazardous condition.. Where protective footwear is used, the chance of slipping is increased.. If phenolic disinfectants are used, the floorcovering should be thoroughly rinsed with clean water after each application.. After rinsing, the floor should be wet vacuumed.. Following this recommendation will reduce the risk of slipperiness and damage to the floorcovering.. Forbo's warranty does not cover damage caused by phenolic disinfectants.. Proper Use of Floor Care Chemicals The improper use of high pH cleaners and strippers may damage resilient flooring products.. Frequent treatment or inadequate rinsing may cause cracking, shrinking and/or discoloration.. Marmoleum® should NEVER be cleaned or stripped with high pH chemicals because permanent damage may occur.. Abrasive powders or cleansers should not be used on Forbo floorcoverings.. Floor Care Equipment Keep all equipment clean and in good repair.. Wash and rinse mops, pads, applicators, and brushes after each use.. Use a dedicated mop for each procedure, i..e.. one only used for cleaning, one only used for rinsing and another only used for finish application.. Floor Care Guidelines: Marmoleum®Sheet&Tile with Topshield2TM The Forbo Marmoleum® product range includes: Marmoleum® sheet, Marmoleum® Decibel sheet, Marmoleum® Composition Sheet (MCS), Walton sheet, Marmoleum® Dual Tile and Marmoleum® Composition Tile (MCT).. Forbo Marmoleum® and linoleum products feature Topshield2TM.. Marmoleum® with Topshield2Tm is the only resilient flooring with an occupancy-ready finish.. This means that at the time of installation, cleaning with a neutral pH cleaning solution is all that is necessary.. Lots of floors and finishes work well in theory, but only Marmoleum® with Topshield2TM works well in the real world, where staining agents do not get removed in time, dirt and grit does not get cleaned up regularly, and your non-renewable finish gets permanent stains and scratches.. Topshield2TM has been designed to create a Marmoleum® that meets the demands of every day use and is even more resistant to dirt pick-up, less prone to wear and has improved resistance to scratches and stains, and thus creating a floor that demonstrates a lasting performance over time.. Unlike PUR finishes that will show wear and dirt concentration encapsulated in micro scratches over time, Marmoleum®with Topshield2TM can be refreshed and renewed, generating a new finish, turning Marmoleum® into what is probably the best performing resilient floor in the real world.. ROUTINE CLEANING Cleaning performed a minimum of once a day, depending on the application, type of traffic and hours of operation.. 1. Stains or spills should be wiped or mopped up immediately with a damp mop using a neutral pH cleaning solution.. Rinse the affected area with clean, cool water.. Be sure to allow the floor to dry thoroughly before allowing traffic.. IMPORTANT: The pH of the cleaner in solution must be between 6 — 8 pH. Please refer to the list at the end of this section for recommended products. 2. Remove all surface soil, debris, sand and grit by sweeping, vacuuming or dust mopping.. 3. Mix a neutral pH cleaning solution according to the label directions.. IMPORTANT: The pH of the cleaner in solution must be between 6 — 8 pH. Please refer to the list at the end of this section for recommended products. 4. Apply the solution to the floor.. Do NOT flood the floor.. The solution can be applied with either a mop and bucket or an automatic scrubber with a 3MTM Red Buffer Pad #5100 or equivalent.. NOTE: For heavier soil loads, a 3MTM TopLine Autoscrubber Pad #5000 or equivalent may be used.. 5. Rinse the entire floor surface with a clean mop using clean, cool water.. Pick up rinse water with wet vacuum or automatic scrubber.. 6. Allow the floor to dry thoroughly before allowing traffic.. Floor Care Guidelines: Marmoleum®Sheet& Tile with Topshield2Tm INTERIM CLEANING As needed, depending on the application, type of traffic and hours of operation.. 1. Remove all surface soil, debris, sand and grit by sweeping, vacuuming or dust mopping.. 2. Mix a neutral pH cleaning solution according to the label directions.. IMPORTANT: The pH of the cleaner in solution must be between 6 — 8 pH. Please refer to the list at the end of this section for recommended products. 3. Apply the solution to the floor.. Do NOT flood the floor.. The solution should be applied with either a mop and bucket or an automatic scrubber.. 4. Scrub the floor with a rotary scrubber or automatic scrubber using a 3MTM Red Buffer Pad #5100 or equivalent for light soiling, a 3M TM TopLine Autoscrubber Pad #5000 or equivalent for medium soiling or a 3M T1 Blue Cleaner Pad #5300 or equivalent for heavy soiling.. 5. If not using an automatic scrubber, pick up the scrubbing solution with a wet vacuum (preferred) or a squeegee and a mop.. 6. Rinse the entire floor surface with a clean mop using clean, cool water.. Pick up rinse water with wet vacuum or automatic scrubber.. 7. Allow the floor to dry thoroughly before allowing traffic.. 8. If desired, one of the following procedures can be performed: a.. Spray buff the floor using a 175 RPM swing machine and a 3MTM Red Buffer Pad #5100 or equivalent, followed by dust mopping.. b. Apply a mop-on restorer and burnish using a 3MTM Eraser Pad #3600 or equivalent, followed by dust mopping.. c. Burnish / Dry Buff the floor using a 3MTM Eraser Pad #3600 or equivalent, followed by dust mopping.. 9. If the floor requires restoration cleaning procedures, contact Forbo Technical Services.. NOTE: Weather, traffic and geographical location will influence the required frequency of this procedure.. For example, in areas where there are large amounts of snow and chemicals used in the winter months it will likely be necessary to perform this procedure more frequently.. In dry climates, or where there is less dirt traffic, it may not be necessary to perform this procedure as frequently.. CAUTION: Marmoleum® with Topshield2TM can be damaged by traditional wet stripping methods.. If the above floor care recommendations are followed, no wet stripping will be necessary.. If wet stripping methods are or have been used on the floor, contact Forbo Technical Services for additional information.. Forbo Marmoleum® should NEVER be subjected to traditional, aggressive wet stripping.. These floors should be cared for by a staff trained to understand the following: • Forbo Marmoleum®with Topshield2TM is OCCUPANCY READY following installation.. • Removal of Topshield2TM is NOT recommended.. • A regular floor care program, as described above, should be followed closely.. Contact Forbo Technical Services with any additional questions.. RECOMMENDED FLOOR CARE PRODUCTS Neutral pH Cleaners: Forbo Neutral pH Cleaner Pro-Link Level 7 Spartan Damp Mop 3M TM Neutral Cleaner 3H Diversey Stride Spray Buffs: Forbo Spray Buff Pro-Link Enhance Spartan Spray Buff 3MTM Top Line Pre-Burnish Conditioner Diversey Snapback Mop on Restorers: Forbo Mop on Restorer Pro-Link Optimum Response Spartan SunSwept 3MTM Top Line Pre-Burnish Conditioner Diversey Snapback UHS For additional information on a product or for your local supplier, contact: Forbo Flooring Systems +800 842 7839 www..forbofloorinoNA..com CITY OF ROSEMEAD JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES RESTROOM CONSUMABLE PRODUCTS - SPECIFICATION RESTROOM CONSUMABLE PRODUCTS— SPECIFICATION The following items are specified for use as the consumables for the Restrooms. Contractor will bid based on furnishing these items. The City reserves the right to accept a product, at the contractor's request, that is approved as an equal. Toilet Paper— Optima 2-Ply Paper Towels - Optima Paper Multi-fold Towels Optima Rolled Paper Towels Urinal Cartridge - Must be compatible with Falcon Waterfree Technologies The following items are required for use in the course of providing Janitorial Services to the City of Rosemead. A particular product is not being specified, however, the City reserves the right to approve the use of any product. Deodorized Urinal Screens Antibacterial Hand Soap Toilet Seat Covers UNITED MAINTENANCE SYSTEMS, INC. EXHIBIT B INSURANCE REQUIREMENTS Prior to the beginning of and throughout the duration of the Work, Consultant will maintain insurance in conformance with the requirements set forth below. Consultant will use existing coverage to comply with these requirements. If that existing coverage does not meet the requirements set forth here, Consultant agrees to amend, supplement orendorse the existing coverage to do so. Consultant acknowledges that the insurance coverage and policy limits set forth in this section constitute the minimum amount of coverage required. Any insurance proceeds available to City in excess of the limits and coverage required in this agreement and which is applicable to a given loss, will be available to City. Consultant shall provide the following types and amounts of insurance: Commercial General Liability Insurance using Insurance Services Office "Commercial General Liability" policy form CG 00 01 or the exact equivalent. Defense costs must be paid in addition to limits. There shall be no cross liability exclusion for claims or suits by one insured against another. Limits are subject to review but in no event less than $1,000,000 per occurrence. Business Auto Coverage on ISO Business Auto Coverage form CA 00 01 including symbol 1 (Any Auto)or the exact equivalent. Limits are subject to review, but in no event to be less that $1,000,000 per accident. If Consultant owns no vehicles, this requirement may be satisfied by a non-owned auto endorsement to the general liability policy described above. If Consultant or Consultant's employees will use personal autos in any way on this project, Consultant shall provide evidence of personal auto liability coverage for each such person. Workers Compensation on a state-approved policy form providing statutory benefits as required by law with employer's liability limits no less than $1,000,000 per accident or disease. Excess or Umbrella Liability Insurance (Over Primary) if used to meet limit requirements, shall provide coverage at least as broad as specified for the underlying coverages. Any such coverage provided under an umbrella liability policy shall include a drop down provision providing primary coverage above a maximum $25,000 self-insured retention for liability not covered by primary but covered by the umbrella. Coverage shall be provided on a "pay on behalf basis, with defense costs payable in addition to policy limits. Policy shall contain a provision obligating insurer at the time insured's liability is determined, not requiring actual payment by the insured first. There shall be no cross liability exclusion precluding coverage for claims or suits by one insured against another. Coverage shall be applicable to City for injury to employees of Consultant, subconsultants or others involved in the Work. The scope of coverage provided is subject to approval of City following receipt of proof of insurance as required herein. Limits are subject to review but in no event less than $1,000,000.00 per occurrence. B-1 UNITED MAINTENANCE SYSTEMS, INC. Professional Liability or Errors and Omissions Insurance as appropriate shall be written on a policy form coverage specifically designed to protect against acts, errors or omissions of the consultant and "Covered Professional Services' as designated in the policy must specifically include work performed under this agreement. The policy limit shall be no less than $1,000,000 per claim and in the aggregate. The policy must "pay on behalf of the insured and must include a provision establishing the insurer's duty to defend. The policy retroactive date shall be on or before the effective date of this agreement. Insurance procured pursuant to these requirements shall be written by insurers that are licensed carriers in the state of California and with an A.M. Bests rating of A-or better and a minimum financial size VII. General conditions pertaining to provision of insurance coverage by Consultant. Consultant and City agree to the following with respect to insurance provided by Consultant: 1. Consultant agrees to have its insurer endorse the third party general liability coverage required herein to include as additional insureds City, its officials, employees and agents, using standard ISO endorsement No. CG 2010 with an edition prior to 1992. Consultant also agrees to require all contractors, and subcontractors to do likewise. 2. No liability insurance coverage provided to comply with this Agreement shall prohibit Consultant, or Consultant's employees, or agents, from waiving the right of subrogation prior to a loss. Consultant agrees to waive subrogation rights against City regardless of the applicability of any insurance proceeds, and to require all contractors and subcontractors to do likewise. 3. All insurance coverage and limits provided by Consultant and available or applicable to this agreement are intended to apply to the full extent of the policies. Nothing contained in this Agreement or any other agreement relating to the City or its operations limits the application of such insurance coverage. 4. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing. 5. No liability policy shall contain any provision or definition that would serve to eliminate so-called "third party action over" claims, including any exclusion for bodily injury to an employee of the insured or of any contractor or subcontractor. 6. All coverage types and limits required are subject to approval, modification and additional requirements by the City, as the need arises. Consultant shall not make any reductions in scope of coverage (e.g. elimination of contractual liability or reduction of discovery period) that may affect City's protection without City's prior written consent. B-2 UNITED MAINTENANCE SYSTEMS, INC. 7. Proof of compliance with these insurance requirements, consisting of certificates of insurance evidencing all of the coverages required and an additional insured endorsement to Consultant's general liability policy, shall be delivered to City at or prior to the execution of this Agreement. In the event such proof of any insurance is not delivered as required, or in the event such insurance is canceled at any time and no replacement coverage is provided, City has the right, but not the duty, to obtain any insurance it deems necessary to protect its interests under this or any other agreement and to pay the premium. Any premium so paid by City shall be charged to and promptly paid by Consultant or deducted from sums due Consultant, at City option. 8. Certificate(s) are to reflect that the insurer will provide 30 days notice to City of any cancellation of coverage. Consultant agrees to require its insurer to modify such certificates to delete any exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes no obligation, or that any party will "endeavor" (as opposed to being required) to comply with the requirements of the certificate. 9. It is acknowledged by the parties of this agreement that all insurance coverage required to be provided by Consultant or any subcontractor, is intended to apply first and on a primary, noncontributing basis in relation to any other insurance or self insurance available to City. 10.Consultant agrees to ensure that subcontractors, and any other party involved with the project who is brought onto or involved in the project by Consultant, provide the same minimum insurance coverage required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with subcontractors and others engaged in the project will be submitted to City for review. 11.Consultant agrees not to self-insure or to use any self-insured retentions or deductibles on any portion of the insurance required herein and further agrees that it will not allow any contractor, subcontractor, Architect, Engineer or other entity or person in any way involved in the performance of work on the project contemplated by this agreement to self-insure its obligations to City. If Consultant's existing coverage includes a deductible or self-insured retention, the deductible or self-insured retention must be declared to the City. At that time the City shall review options with the Consultant, which may include reduction or elimination of the deductible or self-insured retention, substitution of other coverage, or other solutions. 12.The City reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the Consultant ninety (90) days advance written notice of such change. If such change results in substantial additional cost to the Consultant, the City will negotiate additional compensation proportional to the increased benefit to City. B-3 UNITED MAINTENANCE SYSTEMS, INC. 13.For purposes of applying insurance coverage only, this Agreement will be deemed to have been executed immediately upon any party hereto taking any steps that can be deemed to be in furtherance of or towards performance of this Agreement. 14.Consultant acknowledges and agrees that any actual or alleged failure on the part of City to inform Consultant of non-compliance with any insurance requirement in no way imposes any additional obligations on City nor does it waive any rights hereunder in this or any other regard. 15.Consultant will renew the required coverage annually as long as City, or its employees or agents face an exposure from operations of any type pursuant to this agreement. This obligation applies whether or not the agreement is canceled or terminated for any reason. Termination of this obligation is not effective until City executes a written statement to that effect. 16.Consultant shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Proof that such coverage has been ordered shall be submitted prior to expiration. A coverage binder or letter from Consultant's insurance agent to this effect is acceptable. A certificate of insurance and/or additional insured endorsement as required in these specifications applicable to the renewing or new coverage must be provided to City within five days of the expiration of the coverages. 17.The provisions of any workers' compensation or similar act will not limit the obligations of Consultant under this agreement. Consultant expressly agrees not to use any statutory immunity defenses under such laws with respect to City, its employees, officials and agents. 18.Requirements of specific coverage features or limits contained in this section are not intended as limitations on coverage, limits or other requirements nor as a waiver of any coverage normally provided by any given policy. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue, and is not intended by any party or insured to be limiting or all- inclusive. 19.These insurance requirements are intended to be separate and distinct from any other provision in this agreement and are intended by the parties here to be interpreted as such. 20.The requirements in this Section supersede all other sections and provisions of this Agreement to the extent that any other section or provision conflicts with or impairs the provisions of this Section. 21.Consultant agrees to be responsible for ensuring that no contract used by any party involved in any way with the project reserves the right to charge City or B-4 UNITED MAINTENANCE SYSTEMS, INC. Consultant for the cost of additional insurance coverage required by this agreement. Any such provisions are to be deleted with reference to City. It is not the intent of City to reimburse any third party for the cost of complying with these requirements. There shall be no recourse against City for payment of premiums or other amounts with respect thereto. Consultant agrees to provide immediate notice to City of any claim or loss against Consultant arising out of the work performed under this agreement. City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve City. B-5 ACORDTM CERTIFICATE OF LIABILITY INSURANCE DATE IMMNDmm 02/18/2015 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION Coex Insurance Service ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR 3807 Wilshire Blvd #1011 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. Los Angeles, CA 90010 INSURERS AFFORDING COVERAGE LNAIC# INSURED INSURERA: Hartford Cas Ins Co '29424 _ INSURERS: Employers Insurance United Maintenance Systems Inc. rvsu ER RC Hanford Fire Ins Co. 19682 3807 Wilshire Blvd #800 Los Angeles, CA 90010 INSURERD. United State Liability Ins INSURER_ XL Group Insurance COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN.THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADP4' -- POLICY EFFECTIVE POLICY EXPIRATION 6 POLICY NUMBER TR INSRD TYPE OF INSURANCE DATE IMMIDOIYYI DATE IMMDDNYI LIMITS -GENERAL LIABILITY 72 SBA F52474 10/13/14 1 10/13/15 EACH OCCURRENCE $__2,000, 000 I DAMAGE TO RENTED 1 COMMERCIAL GENERAL LIABILITY PREMISES(Ea xcurence) $ 300, 000 CLAIMS MADE Eve OCCUR MED EXP(Any one person) $ 10, 000 A ,/ Business Liabilit PERSONAL XADV INJURY $ 2,000, 000 i, GENERAL AGGREGATE $ 4,000, BBD GEN'L AGGREGATE LIMIT LIMIT APPLIES PER PRODUCTS-COMP/OP AGO $ 4,000, 000 r POLICY I FPg I I LOG AUTOMOBILE LIABILITY 57 TIEC UN4593 04/07/14 04/07/15 COMBINED SINGLE LIMIT $ 1,000, 000 ' ANY AUTO ((Ea emaer10 I ALL OWNED AUTOS BODILY INJURY $ A Z, St I SCHEDULED AUTOS (Per person) AX - / HIRED AUTOS BODILY INJURY $ NON-OWNED AUTOS Per soddenD i __ PROPERTY DAMAGE (Per m zdenCA $ ' GARAGE LIABIUTY AUTO ONLY.EA ACCIDENT I $ _ ANY AUTO OTHER THAN EA ACC I S AUTO ONLY AGG $ EXCESSNMBRELLA LIABILITY EACH OCCURRENCE $ OCCUR CLAIMS MADE AGGREGATE $ DEDUCTIBLE $ RETENTION 5 I 5 WORKERS COMPENSATION AND EIG 1705132 01 07/20/14 07/20/15 i TORY JMIT51_ . 'IOER EMPLOYERS'LIABILITY ¢ PROPRIETOR/PARTNER/EXECUTIVE I _L EACH ACCIDENT $ 1,000, 000 ANY EXCLUDED? I =_.L DISEASE-EA EMPLOYEE $ 1,000, 000 N yes. nder SPECIAL PROVISIONS below E .DISEASE-POLICY LIMIT $ 1,000, 000 C OTHER Bond 00 TP 0270478-11 07/01/14 07/01/15 $1,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES I EX CLUSIONS ADDED BY ENDORSEMENTI SPECIAL PROVISIONS CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,THE ISSUING INSURER WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN CITY OF ROSEMEAD NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT,BUT FAILURE TO DO SO SHALL 8838 E VALLEY BLVD IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER,ITS AGENTS OR ROSEMEAD CA 91770 REPRSSENTATNES, AUTHORIZED REPRESENTATIVE ACORD 25(2001108) ©ACORD CORPORATION 1988 IMPORTANT If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or negatively amend, extend or alter the coverage afforded by the policies listed thereon. ACORD 25(2001/08) POLICY NUMBER: 72 SBA FS2474 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED DESIGNATED PERSON/ORGANIZATION 3031 TORRANCE BLVD TORRANCE, CA 90509-2970 BURBANK INVESTMENT GROUP, LLC 400 BEVERLY DR STE 400 BEVERLY HILLS, CA 90212 C.P.S. INC 4730 WOODMAN AVE. , STE. 200 SHERMAN OAKS, CA. 91423 CITY OF ROSEMEAD PO BOX 399 ROSEMEAD, CA 91770 THE SAN BERNARDINO COUNTY SUPERINTENDENT OF SCHOOLS ATTN: PURCHASING/CONTRACTS 1040 COOLEY DR. COLTON, CA 92324 MENZIE AVIATION 5621 W IMPERIAL HWY LOS ANGELES, CA 90045 CITY OF ROSEMEAD 8838 E VALLEY BLVD ROSEMEAD, CA 91770 Form IH 120011 85 T SEO.NO. 002 Printed in US.A. Page 003 (CONTINUED ON NEXT PAGE) Process Date: 07/30/14 Expiration Date: 10/13/15 Bond No. 4400114 ANNUALLY RENEWABLE CONTRACT PREMIUM: $2,070.00/Per Year PERFORMANCE BOND KNOW ALL MEN BY THESE PRESENTS,that we, United Maintenance Systems,Inc. _. 3807 Wilshire Blvd.,Ste.300,Los Angles,CA 90010 _ _ _ _ as Principal, and Stroller Insurance Company , licensed to do business in the State of California , as Surety, axe held and firmly bound unto City of Rosemead _ _(Obligee), P.O.Box 339,Rosemead,CA 91770 _ . in the penal sum of (5103,660.00) One Hundred Three Thousand,Six Hundred Eighty Dollars and 00/100 , lawful money of the United States of America, for the payment of which sum, well and truly to be made,the Principal and Surety do bind themselves, their heirs, executors, administrators, and successors and assigns,jointly and severally, firmly by these presents. THE CONDITION OF THIS OBLIGATION IS SUCH, that whereas the above bounden Principal has entered 0into a certain written Contract with the above named Obligee, effective the day of _ — and terminating the 25th _day of Febmary _ ,20 18 , for Janitorial Services for Various City Facilities and more fully described in said Contract, a copy of which is attached,which agreement is made a part hereof and incorporated herein by reference, except that nothing said therein shall alter, enlarge, expand or otherwise modify the term of the bond as set out below. NOW, THEREFORE, if Principal, its executors, administrators, successors and assigns shall promptly and faithfully perform the Contract,according to the terms, stipulations or conditions thereon, then this obligation shall become null and void, otherwise to remain in full force and effect. In the event that the Principal has failed to promptly and faithfully perform the Contract, the Surety shall, at its option, either perform the Contract in accordance with its terms and conditions or pay to the Obligee the amount of the bond penalty, or such amount that is necessary, to cure such failure to perform. Ills bond is executed by the Surety and accepted by the Obligee subject to the following express conditions: 1) Notwithstanding the provisions of the Contract, the term of this bond shall apply from February 13,2015 , until February 13,2016 . and may be extended by the Surety by Continuation Certificate. However, neither non-renewal by the Surety, nor the failure or inability of the Principal to file a replacement bond in the event of nonrenewal, shall itself constitute a loss to the obligee recoverable under this bond or any renewal or continuation thereof. The liability of the Surety under this bond and all continuation certificates issued in connection therewith shall not be cumulative and shall in no event exceed the amount as set forth in this bond or in any additions,riders,or endorsements properly issued by the Surety as supplements thereto. 2) No suit or action may be commenced hereunder by the Obligee after the earlier of two years from the expiration date of the Contract or two years from the effective date of non-renewal of this bond by the Surety. At such date, this bond shall become null and void, and the Surety shall have no liability hereunder. Sealed with our seals and dated the 13th day ofF ebmary_ ,20 15 United Maintenance5etems,Inc./ Systems, (Principal) (Seal) G (Witness) J (Title) Suram lnsu <, Co .../1// ,- (9O�e-�.. T, - (Attest) Attorn f-in-Fact John T.Page Agreed and acknowledged this,day of , 20 (Witness) (Obligee) ACKNOWLEDGMENT A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. State Count of California l Sacramento Y //;�r7%J',r /5 before me, Susan Fournier, Notary Public On (insert name and title of the officer) personally appeared John T. Page who proved to me on the basis of satisfactory evidence to be the person(s)whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s)acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. SUSAN FOURNIER e ComM.A 1995967 FG.M S AOIARr Pala-MUMMA \ nee MAk�u NOV 111 101U Signature "�_ (Seal) -.new POA#: 510132 SureTec Insurance Company LIMITED POWER OF ATTORNEY Know All Men by These Presents, That SURETEC INSURANCE COMPANY (the "Company"), a corporation duly organized and existing under the laws of the State of Texas, and having its principal office in Houston, Harris County, Texas, does by these presents make,constitute and appoint Jacob Dines,John T. Page,Christine R.Stradford,Ryan Tash its true and lawful Attorney-in-fact,with MI power and authority hereby confetred in its name,place and stead,to execute,acknowledge and deliver any and all bonds,recognizances, undertakings or other instruments or contracts of suretyship to include waivers to the conditions of contracts and consents of surety for: Five Million and 00/100 Dollars($5,000,000.00) and to bind the Company thereby as fully and to the same extent as if such bond were signed by the President,sealed with the corporate seal of the Company and duly attested by its Secretary, hereby ratifying and confirming all that the said Attorney-in-Fact may do in the premises. Said appointment shall continue in force until 10/31/2016 and is made under and by authority of the following resolutions of the Board of Directors of the SureTec Insurance Company: Be it Resolved,that the President, any Vice-President,any Assistant Vice-President,any Secretary or any Assistant Secretary shall be and is hereby vested with full power and authority to appoint any one or more suitable persons as Attomey(s)-in-Fact to represent and act for and on behalf of the Company subject to the following provisions: Anomey-in-Fact may be given full power and authority for and in the name of and of behalf of the Company,to execute,acknowledge and deliver,any and all bonds,recognizances, contracts,agreements or indemnity and other conditional or obligatory undertakings and any and all notices and documents canceling or terminating the Company's liability thereunder, and any such instruments so executed by any such Attorney-in-Fact shall be binding upon the Company as if signed by the President and sealed and effected by the Corporate Secretary. Be it Rescind,that the signature of any authorized officer and seal of the Company heretofore or hereafter affixed to any power of attorney or any certificate relating thereto by facsimile,and any power of attorney or certificate bearing facsimile signature or facsimile seal shall be valid and binding upon the Company with respect to any bond or undertaking to which it is attached. (Adopted at a meeting held on 20th of April, 1999) In Witness Whereof,SURETEC INSURANCE COMPANY has caused these presents to be signed by its President,and its corporate seal to be hereto affixed this 21st day of March,A.D.2013. SURETEC INSURANCE COMPANY ?SU '2.CFp . (JP-i_ 1 By: rcIwSr John ox Jr: resident State of Texas ss: �.1\ 1 . County of Harris oil this 21st day of Much AD.2013 before me personally came John Knox Jr.,to me known,who,being by me duly sworn,did depose and say,that he resides in Houston, Texas, that he is President of SURETEC INSURANCE COMPANY, the company described in and which executed the above instrument;that he knows the seal of said Company;that the seal affixed to said instrument is such corporate seal;that it was so affixed by order of the Board of Directors of said Company;and that he signed his name thereto by like order. pW^"µ„ JACQIIELYN MALDONADO Notary Public /1 Stale Exp.511 I I ' My Comm.Exp.5I1a20n Jacq elyn Maldonado,Notary Public My commission expires May 18,2017 I,M.Brent Beaty,Assistant Secretary of SURETEC INSURANCE COMPANY,do hereby certify that the above and foregoing is a true and correct copy of a Power of Attorney, executed by said Company,which is still in full force and effect;and furthermore,the resolutions of the Board of Directors,set out in the Power of Attorney are in full force and effect. / L / Given under my hand and the seal of said Company at Houston, Texas this �� day of /`jO,i-ads"- �/S _ , A.D. 4lribV .Bre•t Beaty,Assistant ecretary Any instrument issued In excess of the penalty stated above Is totally void and without any validity. For verification of the authority of this power you may call(713)812-0800 any business day between 8:00 am and 5:00 pm CST. ,uu~--f~■-~-- cs NTEN+~NCE SYSTEMS Janitorial Service Bid For: CITY OF ROSEMEAD 8838 E. Valley Road Rosemead, CA 91770 JANITORIAL PROPOSAL TO CLEAN ALL CITY FACILITIES Date: May 21, 2008 United Maintenance Systems * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776 -.44 ur-~ls-r-cz * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* Contract Information Schedule Service will be performed: • 5 and 7 times a week • Work to be performed according to the schedule Job Location CITY OF ROSEMEAD 8838 E. Valley Road Rosemead, CA 91770 Equipment and cleaning supplies will be provided by: Supplies United Maintenance Systems Paper products and trash liners will be provided by: City of Rosemead Termination In the event that this contract proves unsatisfactory, it may be terminated by a 30 day written notice. Service Charge $9,300.00 Month Summer Season $7,970.00 / Month (Off-Season) Initial Cleaning $ 450.00 (Start up cleaning-top to bottom) "Optional" Today's Date: Job Start Date: ✓ sign here ✓ sign here Print Name / Title Bobbie Moon United Maintenance Systems By signing above, I state that I am in direct charge of making contract negotiations and understand that this contract is binding. ur~ii'i-cs■cs M/1~N"TFNA N~^_r SYCTFh7S Z24 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846- RESPONSE TO THE PROJECT SCOPE OF WORK By signing above, I Rosemead. Date: 1 and agree to perform according to the standards of the City of M/a~N"T'F_NAN<^_T= SYSTi-MS * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* • Deep al available horizontal surfaces free of obvious dust • Damp wipes hand marks, smudges, soil, dust, and spots from walls and wainscoting • Polish kick plates, push plates, and push bars to lustrous appearance • Polish metal surfaces and bright work to remove smears, stains, and finger marks, and to provide a uniform luster TELEPHONES, DESK ACCESSORIES, COMPUTERS & PAPERS • Dust telephone & desk accessories as needed • Clean computers, if turned off FURNITURE • Dust & spot wipe chairs for soil & prints, as needed • Do not disturb papers on furniture GLASS • Spot clean prints from entry glass DOORS, DOOR FRAMES, & THRESHOLDS • Spot clean doors & doorframes as needed • Dust inside of all doorjambs • Keep thresholds clean and free of oil, grease, soil, and grime • Remove debris from metal thresholds WALLS & SWITCH PLATES • Spot clean walls and wall switch plates, as needed DRINKING FOUNTAINS • Clean & sanitize drinking fountains • Remove dust & debris • Remove encrustation from nozzle • Keep porcelain, metal, & stainless steel surfaces clean & bright • Clean & polish spots, stains, & streaks LIGHTS, BLINDS, & DRAPES • Leave on only designated lights, such as the Lobby lights • Leave Venetian blinds & drapes in uniform order, down & closed specified • Keep all doors locked at all times • Immediately report any evidence of a security breach SECURITY • Keep all doors locked at all times • Immediately report any evidence of a security breach unless otherwise MK.!r~i~-csr3 In. Olive Ave. CA REPAIRS & EMERGENCIES Report damage or needed repairs to building office. Use log book for this purpose Emergencies are to be phoned in immediately TILE FLOORS • Damp mop with special attention to corners & scuff marks Weekly • High dust tops of partitions, high storage units, & file units • Dust coat racks, shelves, & picture frames • Dust & Spot spillage on carpet protectors • Edge carpets • Spot clean interior partition relight glass, both sides • Sanitize telephones Monthly • Dust air supply vents & return vents • Vacuum carpets wall-to-wall, including carpet edges, under & behind furniture, using tank vacuum with attachments • Vacuum upholstered furniture including under & behind cushions • Wash all doors, frames, handles, and plates to remove solid build-up, as needed • Spray and buff floor semi-annually or as needed Quarterly • Strip & wax all tile floor • Steam shampoo carpet Semi-Annually 0 Wash all windows in & out 1 «'f t. uuve Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* RESTROOM, LOCKERROOM, AND SHOWER SERVICES Daily • Empty all waste receptacles. Clean & wipe metal work • Clean & refill dispensers. Insure paper product, soaps, etc., are ample for the day's use • Sweep floor, paying attention to corners and partition bases • Empty sanitary napkin waste containers, sanitize, & replace with new bag inserts • Clean porcelain fixtures & polish metal fittings • Clean mirrors. Damp wipe, leaving clean & free of soil, dust, streaks, & spots • Clean & disinfect wash basins, toilets bowls, & urinals • Clean & disinfect floor under urinals • Spot clean finger prints& marks on doors • Damp wipe push plates, kick plates, & handles on doors • Report defective plumbing (running water, valves, leaks, etc.) to building manager • Replace burned out light bulbs or tubes • Clean and sanitize showers and plumbing • Dust mop locker cabinet • Dust and wet mop locker area Weekly • Wash toilet compartment partitions • Dust doorframes • Damp wipe light-switch plates • Wash inside of sanitary napkin waste containers Monthly • Dust vent grills • Vacuum cots & daybeds • Buff and shine tile floor Quarterly • Wash waste paper receptacles • Scrub clean and sanitize all floor area, concentrating on corners and crevices ur-~i-rves~ M<~~N"T'~NI\N(^_f" SVRTF nl~ * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* KITCHEN & LUNCHROOM Daily • Empty all waste receptacles • Clean counter tops, cupboards, tables, and chairs with germicide • Clean microwaves & vending machines inside & outside • Clean sink & chrome fittings • Re-stock paper towel & soap dispensers • Damp mop tile floor • Arrange furniture in orderly fashion • Clean refrigerator, as needed Weekly: 0 Power-wash all tables, chairs, and concrete ground in the patio area urti~-cz>® /~If ti~NT'f-N/►NY"'~-^+yST~'fr7S * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* In today's competitive business environment, cutting costs is essential, but without sacrificing a high standard of quality. Serving the Southern California region since 1991, United Maintenance Systems, is firmly committed to developing ways to increase efficiency and quality of service, while striving to save you money on your janitorial expenses. This commitment means 24-hour service, well-trained personnel, the latest equipment and a "hands-on " management philosophy. We are confident that you will be pleasantly surprised, not only with the economy of our cleaning program, but with the high quality, in-depth service you receive. Let us review your specific needs, and help you look your very best! Brief Historv ur7i-7-t=~s ~1.1A ~NZ FN~f N[:F SVCT~~y~~ vuvc mve. JvZulf I Burbank, CA 91502 * T Business Name: Locations: Telephone Number: Fax Number: Contact Person: Cell Phone: Office Hours: United Maintenance Systems 224 E. Olive Ave. #204 Burbank, CA 90502 (818) 846-1776 (818) 846-1779 Bobbie Moon/ General Manager (213) 505-5948 Mondays-Fridays; 8:00am-5:00pm UMS, Inc. DBA: United Maintenance Systems Incorporated by the State of California Business Inception: October, 1991 Dun and Bradstreet Number: 809366438 Tax ID Number: 95-4455158 Number of Employees: Administration Management Field Supervisors Custodians (Full & Part Time) F 846-1779* 3 5 4or5 55-65 ur-~i-r-s=c~ M~liN-i'FIVANC=F `.vCTFFrtG * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* ORGANIZATIONAL CHART Fmmna Lee - President BO Lee - Contract Manager Oversees all contract negotiations. Deals with insurance, bonds, pricing, payables, receivables, etc. Gonzalo Rios - Supervisor & Floor Specialist in direct charge of training and placing custodians and dictates the daily activities according to the specification in the contract. Bobbie Moon -General Mgr. Oversees and monitors the progress of the entire contract. Available for site walks and inspection if problems do not resolve in a timely manner. Jae Kim - Operations/ Sales-Obtains new contracts & offers assistance in tech support. In the absence of Bobbie, he will be the second in command to deal with any problem. Ramona Rios - Hands-on Field Supervisor who monitors the Crew Leads and custodians by performing regular random site visits. Crew Leads - Reports back to Gonzalo & Ramona, if problem arises. Works with custodians to monitor and maintain quality control. Custodians-95% of the cleaners have five or more years of experience with our company who possess proper documentations to work in the country. MA~N'TFN4NC:F SVtiTFfrl F. * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* REFERENCES ur-~ilr-c~~ ti7i~tN'7 ~ NANC.F vGTF t~T~ T [[4 L. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* MA/N7-F NANr:F SVCTF MS * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* QUALITY CONTROL & TRAINING RAAINTFNA NCB/ ~,y ~'~-F-M~ 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1 Quality Training United Maintenance Systems Classroom instruction emphasizes on the following: • General orientation and instruction of field employees • Janitorial "Do's and Don'ts" Safety precautions Instruction on the handling of chemicals, equipment and other supplies being used. • Work Assignments and schedules • Emergency procedure II II Hands-on Training is the final and most essential part of the training program. This is performed at the actual work site with a supervisor in attendance. The trainee is shown the assigned work area and is instructed to make notes on any special instructions or procedures unique to the facility. The first few hours, the supervisor works closely with the trainee, demonstrating actual cleaning procedures and answering all questions. Upon completion of assigned work, the area is inspected by the supervisor together with the trainee, and any deficiencies are discussed and reviewed thoroughly. The trainees' work is closely scrutinized in this fashion for an indefinite period, until the supervisor has complete confidence in the trainees' performance. 11 ur-~~i-c~co * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* Safety Procedures United Maintenance Systems has a medical and health authorities to suggest our crews become familiar with the safety procedures and emergence procedures, first aid. We believe that accidents can be avoidable, if not preventable. Our employees were taught from the first day of job to observe all the safety regulations and to follow instruction from co-workers. Although the law places the primary responsibility for Occupational Health and Safety on the employer, certain responsibilities are also placed on the employees to adhere to the policies and procedures set forth by the California Administrative code. Our employees are prohibited from removing, displacing, damaging, destroying or tempering with safeguards. Also devices, notices, warning signs or any method or process adopted for employee protection is prohibited. Safety Training A new trainee will go through one-day safety training. The topic will cover: 1. How to read Safety Chart. 2. How to life an object safely. 3. How to use stepladder safely. 4. How to use cleaning chemical safely. Also a new trainee will go through first aid training. The topic will cover: 1. How to call for help-911. 2. What to say. 3. What to do during bleeding, minor cut. 4. What to do during chemical or minor burn. 5. What to do during earthquake. United Maintenance Systems' emphasis to our new and current crews to call 911 if there is an emergency or crises situations. Our supervisors carry first aid kit in their car. Also our management staffs can be reached 24 hours and 365 days at (818) 846-1776. ur-~i~r-ves~ I~.!/S/N i • NAN!_f c.VCT-f-fi'TC * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* Quality Control Plan The Quality control program is an essential part of the cleaning service. All supervision and inspections are overseen and strictly enforced on a day-to-day basis by our management. We maintain incentive programs which motivate all our supervisory personnel to strive for excellence. Each supervisor oversees a limited number of accounts. This helps to maintain a high supervisor to worker ratio, which in turn, helps to alleviate most problems and lead to a cleaner building. You will find that all our supervisory personnel are dedicated employees with a strong desire to provide consistent, high quality cleaning. Supervision Upon award of a contract, an on site supervisor is assigned to the building to coordinate operations. His or her responsibility includes hands-on training of new employees, daily inspections, filling out a quality check list, and general supervision. The supervisor ensures that all workers follow company regulations, instructions, and maintain their areas of responsibilities at the optimum level. Inspection Daily inspections are performed by the supervisor. He or she randomly selects one or two areas each night, and thoroughly inspects, grading the work on a quality check list which is turned in to the Operations Manager the next day for review. Any deficiencies found are promptly corrected, and the corrective measures taken are noted on a written report. A complete monthly inspection is performed by the Area Manager. At the end of each month, our Area Manager goes through each floor, and randomly selects an office, restroom, kitchen, etc. for detailed inspection. Daily, weekly, monthly, semi-annual and annual assignments are checked, such as floor buffing, stripping and replenishing, carpet cleaning, high dusting, and window cleaning. Periodically, the Operations Manager visits the work site during the day, for an inspection and overall survey of the work. At this time, an overall assessment is made, and any deficiencies or problem areas are discussed with the property manager as well as the tenants, to ensure total comprehension and thus success in satisfying the customer's needs and wants. For all other emergency situations and requests, there is a 24-hour customer service hotline at UMS that provides access to supervisors and managers and immediate responses. % tiaJr7~T1;Zy /-/-If t. Ulive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846- PROPOSED INSPECTION CHECK-LIST 224 E. Olive Ave. #204 * Burbank, CA 91502 * -T(8-18) 846-17761 F JANITORIAL SERVICE SPECIFICATION S I M I T Gather all waste & remove to storage areas designated for trash by the Building Owner Remove only what is in waste receptacles nr nthnn.;-- -i__ - papers are to be collected Remove dust from comers, under furniture, behind doors, and where swee in s were Picked u Damp mop, keeping floors free of streaks, mop strands, & skipped areas Keep walls, baseboards, & other surfaces 11 urs~~-vco MLl~N"T• gNC-1 cV!:TF►YtS * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* JANITORIAL SERVICE SPECIFICATION JOB SPECIFICATION S TM T TH F Weekly Month) Quarter) DUST & SOIL REMOVAL Remove dust streaks from surfaces Remove all dust, soil, water stains, spots, streaks, & smudges from surfaces Remove dust from corners, crevices, moldings, and ledges. Dust led es, sills, & flat surfaces to six feet high Keep dusted surfaces free of oils, spots, or smud es while using tools for dusting Keep desk tops & horizontal surfaces of counters, credenzas, & low files free of dust & spills Keep glass desktops free of soil, dust, streaks, & s ots Keep railings, ledges, grills, fire apparatus, E doors & radiators dust-free H Deep all available horizontal surfaces free of obvious dust Damp wipes hand marks, smudges, soil, dust, andspots from walls and wainscoting Polish kick plates, push plates, and push bars o lustrous a earance Polish metal surfaces and bright work to remove smears, stains, and finger marks, and to provide a uniform luster TELEPHONES, DESK ACCESSORIES, & PAPERS Dust tele hone & desk accessories as needed Do not disturb a ers on desk FURNITURE Dust & s of wi a chairs for soil & prints, as needed Do not disturb a ers on furniture ENTRY GLASS S of clean rints from ent lass ursi~-®c~s ~A * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* JANITORIAL SERVICE SPECIFICATION JUU SF F-CIFICATION S M T W TH F Weekl Month[ DOORS, DOOR FRAMES, & THRESHOLDS Quarterl S of clean doors & doorframes as needed Dust inside of all doorjambs Remove debris from metal thresholds S of clean walls and wall switch plates, as needed SECURITY Kee all doors locked at all times Immediate[ report an evidence of a securit breach REPAIRS & EMERGENCIES Report damage or needed repairs to building office. Use to book for this purpose Emer encies are to be honed in immediate) Detail Cleaning Damp mop with special attention to comers & scuff marks High dust tops of partitions, high storage units, & file units Dust coat racks, shelves, & picture frames Ed a ca ets S of clean interior partition relight lass, both sides Sanitize tele hones Dust air su I vents & return vents Vacuum ca ets wall-to-wall, and perform thorough carpet Cleaning Vacuum upholstered furniture including under & behind cushions Wash all doors, frames, handles, and plates to remove solid build-up, as needed ur-~i~aco MAlNT F NA Nf_!- SycTl--h7S f 114 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* JANITORIAL SERVICE SPECIFICATION 11 11 ur-~i-rcc ~ n.1 /lIN"T iNANC: f= cy. ~TF-M~ fi 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* Communication Lack of communication is a common and frequent complaint in our industry. Our management has studied this issue and have implemented the following procedures which have proven to be effective. • All complaint or request received are logged into our computer and printed on a daily log form. These log forms are reviewed daily by the operations manager and are given to the designated supervisor for immediate action. Upon completion of a request or the resolution of a problem, the supervisor submits a written report to the operations manager for review. • A list of special instruction for each building is written on the customer history file, which is immediately updated with any changes or additions. This is only available to the management and key operations staff for instructing any new supervisor or cleaning personnel. • All operations supervisors and personnel are instructed to record all observations and comments in writing, taking notes at all times and make daily checklists of tasks to be performed. • All supervisory staff is bilingual. • Work logs are checked daily, and any problems or deviations from the normal standards are studied, with any subsequent action and its results being written down in detail. • All supervisory staff carries pagers at all times for any emergency that might arise. • For your convenience, our telephones are answered 24 hours a day, 7 days a week. Mvr-~i7-moo K 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846- RECOMMENDATION LETTER ~R~~NT-F-NANO: i-~.Y^ST F'lt7S «,f t. ulive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F nUC 18 05 02:57p CI'IrtS A. %-(x,,~ I'.E. LN M14 10w r.X^,, August 18, 2005 To Whom R May Concern THE CITY OF POMONA 1',,L ht I,,, 1, Fk,p. OF rO~O w,tl~ United Maintenance Systems has provided quality janitorial services for the City of Pomona for approximately three years. Their responsibilities include complete janitorial service for approximately 160.000 square feet of area, which includes the Public Safety Building and satellite offices, City Library. City Hall, Council Chambers & Conference Room, City Yards, and the Regional Transit Center. During their three years of service, United Maintenance Systems has performed in a very satisfactory manner, providing quality control in the maintenance of the City's facilities, as weil as inaintaimog all schedules as required. When a situation has come up which requires immediate attention, it has been taken care of within a 24-hour period. Shampooing of carpets and stripping and waxing of floors is pare of the City requirements and is scheduled four times per year. United Maintenance Systems has performed these tasks on time in a very professional manner. The City of Pomona has had a strong business relationship with United Maintenance Systems for the: past three years and would certainly recommend this company to any agency looking for a janitorial service that is committed to quality and service to its clients. ~mccrcly, David L. Juhn(Ql Public Works Superintendent Street Division 90S 620 2278 p.l ON. F.A. 5055. Game Av:•., IA,a 6Nt Pemmla, CA gl:rv. (y;Ni e?[I42n I. Fat 191191 M1?II•.?t9 ur-~i--r-c -I n n r rr T r .a n •+c Y r.T * 224 E. Olive Ave. #204 * Burbank, CA 91502 * T (818) 846-1776* F (818) 846-1779* I L=ACoRp,. CERTIFICATE"OF LIABILITY INSURANCE K 3807 WILSHIRE BLVD ONLY AND C- R9 NO~RIQNT$ UPON Inl SUITE 7012 HOLDER. TH78 CEHTIFH+'ATE DOES NOT AM:NI ALTER THE COVERAGE AFFORDED BY THE POLIM LOS ANOL-LIES CA 90010 21S) 380-1221 INSOREH9 AFFORDING COVERAGF wn7I17ID I ;NSUnlnn THE HARTFORD INSURANCE CO._ UNITED MAINTENANCE SYSTEMS :TRAVELERS INSURANCE CO. ~ :N$U W E: S 1IE0 IJ S URETYI NSURAN CE O 224 E OLIVE AVE # 204 A X BUSINESS LU1B 1R'1'vne o•"•Pnl ~ 72 SBN FS 2474 10/13/2005 10/1312006 re SO A V=-L- GENX AGGK-MAT! LMR APPLIES PER L VUa D 1 GE-I: AOGR[GATE f Y PRO POLIC ,par AUrWMO.M. 1 C~OMDINGO 6TUiL2 LIMIT ~ mAUTOD r P J u1Oy 57 UEC UN 4693 4/7/2006 4/712007 0VJ NGD AUTOT Its T.Y f lQP 70AWp. , Ofc. m u CL-W MMt' 1 I I Ag9ME6ATE f " DLKrri LE I f RfTFMEY~ • I S B 8411A33-7-06 I 7/202006 7l202D07 !L EAOHAOCDENT 1;000,000 ! L DISEASE . EA f 1000000 _ fL OtCEASE. POU"YLP•Ir f FIDELITY BONDlBUBINE' $70D,000 DELI E BOND ~14667870 1/112006 1112007 C FI 3ERV nEuwMON fIF oPerunLTNrrLOCA7,aYfnewpsWlaaca„flDra ►ooe0 DY laa°owralorncPSDIwL PROYMAGRS FOR INSURANCE PURPOSE ONLY GATE TNEREOF, TMS ISSUNG MfU11U' 1 WILL END"VOR TO MAIL DAYS W. NOT"! TO 1R CERTIPIOATL 1gLS1ER NAMlO TO THE LENT SLIT FAILURIK TO 00 00 SHALL %M K - OSUO-T a I.IAM OI ANV IO- UPD•I M rwfl111SR, Try ApSNrf OR 1f.6y by N••rA>♦•y IP LPW Y1,9A IIn 7R . 16'.9 DT Uh Nr.M Please be advised that we will meet the minimum insurance requirement upon award of contract uAl r-~i RA/1~NTFNAN~E ~Yt.TF M^-. L14 E. Olive Ave. #204 * Burbank, CA 91502 * T V TWS CERTIFICATE MUST BE PDSTED AT PLArA OF BUSINESS- 094139-91 I L I 190 o - T O JMiS I. UNITED MAINTENANCE 2140 K OLYMPIC BL L0S ANGELES CA 900 PROFS/OCCUPATION -SSUED: 03-20-04 4 p STANTED S 1D-Oi-9] I f. :A l~ ISSUED Br. y1 DMiECTOR OF filAI1GE I 1 1779* 10 pl~ BOX 399 EAPOSE NO OBLIGATION OR. ABILITY OF ANY KIND UPON THE 1 9, ITS AGENTS OR x insurance service 7 Wilshire Blvd #10 Angeles, CA 90010 ted Maintenance Sys E Olive Ave #204 I NMU A LIABI "0" DEC{ RPGNCe S EXCESS(L I IMSMPAEB C AGGREGATE S LA OCCUR f f EOUCTIBLE FTEITTION f aR I f ND -7-08 07/20/08 ' 07/20/ 9 ST U- OTN- ~ YtIMITS WOMC.PMCOMPENSATMA EMPLOYERS' LIABILITY 841 .A33 _ (c.1,. EACH ACCIDENT f 1,000,000 13 ANY PROPRIeTOft PAETTNER(EXEOUTIVE OCFICMMEMDER EXCLUDED? E.L DIwa$E. EA EMPLOYEE f 1,000,000 K yo, dwa a undw SMIAL PROV1310 lulbar E.L. DlsEase • POLICY LIMIT S 1,000,000 F OTHER Fidelity 146 7870 01/01/08 01/01/ 9 $100,00 CC i 0 2 LKU-8 BY of Ct E~ 11 bar11 CA 91,502 INSURER E: RAGES E POLICIES OF INSURANCE LISTED BELOW HA TERM OR CONDI T1ON OF Y REQUIREMENT BEEN ISSUED TO THE INSURED NAMED ABOV Y CONTRACT OR OTHER DOCUMENT WITH R E FOR TII- ESPECT 0 POLICY PERIOD INDICATED. NOTW WHICH TENS CERTIFICATE MAY ITHSTANDING E ISSUED OR , THE INSURANCE AFFORDED BY 71 Y PERTAIN E POLICIES DESCRIBED HEREIN IS SUBJECT T O ALL THE TERMS, EXCLUSIONS AND CONDIT $ OF SUCH , LICIES. AOOREGATE LIMITS SHOWN MAY HAVI : BEEN REDUCED BY PAID CL QMS. Is DD' I POLICY NUMBER POLICY E PO LICY EXPO TI ON LIMRB GENERALLIABlIM 72 BN FS 2474 10/13/08 1 0/13/1: 9 EAOHOCCURR-`NCE f 2,000, 000 COMMERCIALGENERA.LWBILITY CEEMLSIES naaourA" f 300, 000 CLAIMS MADE Z OCCUR MED EXP (Any mx parson S 10, 00C A Buaineas Liabili{ PERSONAL BADVINJURY S 2, 000, 00C GENERAL A0WGATE S 4, 000, 00C GATE UMIT APPUES PER ' PRODUCTS -COMPIOP AGO f 4, 000, O O C GEN L AGGRE POLICY LOC AUT OMOMLELUMLTTY 57 C TJN 4593 04/07/08 6 4/07/' 9 COMBINED SIN^.ALIMIT f 000 1 000 (Ee ao"nt) , 1 ANYAUTO ALL OWNED AUTOS BODILY INJURY f SCHEDULED AUTOS (P« pown) A J HIRED AUTOS BODILY INJURY f J (Par "dent) NON-OWNED AUTOS PROPERTY DA90 f (Par acsidw) GA RAGE LIABILITY ALY - FA ACCIDENT II ANY AUTO EA ACC f AUTO f ty of Rosemead ie named as ~n Additional ITt.ured. C RTIFICAI E HULUt1t SHOULD ANY OF THE ABOVE Fr GR>BED POUCIE9 0E CAMCELLED BE E THE MMUTION DATE THEREOF, THE ISSLAN INSURER WILL EMXAVOR TO MAIL 3 DAYS WRITTEN C ity Of Rosemead ' NOTICE To THE 4ERTIFICATt o:AER NAMED TO 711r. L.£FT, YUT FAI E TO 00 SD SHALL ~lo rpc Chris Maxcare 1770 REPREWNTATIrm. aemead, CA 9 p,IJTH01~lE0REPAESENTAT:vB ,P. Annon /`no WATInIJ 4GAR 25 (?001/08) r ~ L J • C4 CERTIFICAT E OF LIABILITY INS RA 6E 1 '0 /2° 08 i c E ER insurance Service Wilshire Blvd #101.2 THIS CERTI ONLY AND HOLDER. ALTER THE KATE I CONFE IS CER OVER ISSUED AS A NO RIGHTS FICATE DOES N E FORDED ATTER OF I WON THE OT AMEND, Y THE POLI ORMATION RTIFICATE XTEND OR 3 BELOW. L Angeles. CA 90010 INSURERS AF ORDIN OVERAGE AIC # n+s INSuwx Isar ford s Ins Co 9a2a INSU e: Tr& velers Indemnity of Ct 5682 Un i ted Maintenance Syatems RNSURERC Wes tern S rety Co 3188 2 E Oliva Ave #204 INSURER D: B baziJc CA 91502 INSUPSRe C ERTIFICATE HOLDER smau p ANY Or 'a* ABOVE SOR1090 POLICIES BE CANCELLID E THE E31F/UITION GATE THERBCf, THE KtUIN INSURER WILL EN68AYOR TO mAIL -1 DAYS WRITTEN L A 1 t V of Rosemead ttn: Chris Marcare l lc BOX 399 NOTICE TO THE CII CRTWAT6 RI pW NO OBLIGATION OR,, HOLDER NAMM TO THIS LEFT, BUT FAILU ABILITY OF ANY KIND U?ON THE INSU E TO DO SO SHALL R, rre AGEM OR CA 91770 REPRESENTATrvta. eemead, AUnIOR¢EOREPRABFWTATI (IIB'~1~ I!-~ 1 ~,7^ OORD ORATION 1988 A ORD 25 (2001/08) ® COR A u MAYOR: JOHN TRAN MAYOR PRO TEM: JOHN NUNEZ COUNCILMEMBERS: MARGARETCLARK POLLY LOW GARY A. TAYLOR June 26, 2008 Bobbie Moon United Maintenance Systems 224 E. Olive Ave. #204 Burbank, CA 91502 Dear Bobbie: Poscmcad 8838 E. VALLEY BOULEVARD • P.O. BOX 399 ROSEMEAD, CALIFORNIA 91770 TELEPHONE (626) 569-2100 FAX (626) 307-9218 Letter of Agreement for Janitorial Services at City of Rosemead Facilities This letter shall be our Agreement regarding the janitorial services described below ("Services") to be provided by United Maintenance Systems ("Contractor') as an independent contractor to the City of Rosemead ("City") for the City's Janitorial Services at City Facilities ("Project"). The Services to be provided include the following: Janitorial services and general building maintenance at City Facilities, including and not limited to: solid waste collection, floor cleaning for carpet and hard surface flooring, dust removal, and glass cleaning. Janitorial services will be conducted at City Facilities listed in Contractor's Proposal to the City of Rosemead dated May 21, 2008. The services to be provided are more particularly described in this proposal attached hereto as Exhibit A and incorporated herein by reference. Contractor shall perform all Services under this Letter of Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California, and consistent with all applicable laws. Contractor represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. Compensation for the above services shall be based on the actual amount of time spent in adequately performing the Services, and shall be billed on a monthly basis of $9,300 per month during summer months (July, August, September) and $7,970 per month (October, November, December) during the winter months. Such services shall last for a six (6) month period and will terminate on December 31, 2008, unless notified in writing by the City. Should the City desire to add additional City 7-1 United Maintenance June 26, 2008 Page 2 of 4 Facilities to the scope of services, the Contractor shall provide a quotation based on the unit costs provided in Exhibit A. It is also the City's intention to conduct a formal Request for Proposal (RFP) process over the next six (6) months and enter into a five (5) year contract with a janitorial services firm beginning January 1, 2009. Such approval will be subject to the approval of the Rosemead City Council. Contractor is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 1600, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the Services are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Contractor agrees to fully comply with such Prevailing Wage Laws. City shall provide Contractor with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Contractor shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the Services available to interested parties upon request, and shall post copies at the Contractor's principal place of business and at the project site. Contractor shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. Contractor shall provide proof of commercial general liability and automobile insurance to the City in amounts and with policies, endorsements and conditions required by the City for the Services. If Contractor is an employer or otherwise hires one or more employees during the term of this Project, Contractor shall also provide proof of workers compensation coverage for such employees, which meets all requirements of state law. Invoices shall be submitted to the City monthly as performance of the Services progresses. City shall review and pay the approved charges on such invoices in a timely manner. Services on the Project shall begin immediately and shall last through December 31, 2008, unless extended by the City in writing. The City may terminate this Letter of Agreement at any time with or without cause. If the City finds it necessary to terminate this Letter of Agreement without cause before Project completion, Contractor shall be entitled to be paid in full for those Services adequately completed prior to the notification of termination. Contractor may terminate this Letter of Agreement for cause only. Contractor warrants that the individual who has signed this Agreement has the legal power, right and authority to make this Agreement and bind the Contractor hereto. If you agree with the terms of this Letter of Agreement, please indicate by signing and dating two original agreements where indicated below and return both to the • United Maintenance Systems June 26, 2008 Page 3 of 4 undersigned. Once the documents are fully executed, one original will be returned to you for your records. • United Maintenance June 26, 2008 Page 4 of 4 CITY OF ROSEMEAD App d by: O iver Chi City Manager Attest: Gloria Molleda City Clerk UNITED MAINTENANCE SYSTEMS Reviewed and Accepted by Contractor: - L-e,e Name e Lk-Ql~rA Y4 Title D Date 02/08 Document4