Loading...
CC - Item 7A - City Transportation Programs OverviewROSEMEAD CITY COUNCIL STAFF REPORT TO: THE HONORABLE MAYOR AND CITY COUNCIL FROM: JEFF ALLRED, CITY MANAGER qeA DATE: SEPTEMBER 8, 2009 SUBJECT: CITY TRANSPORTATION PROGRAMS OVERVIEW SUMMARY The City of Rosemead offers residents a public transportation program that includes curb-to-curb and fixed route shuttle services. September 1, 2009 marked the one-year service anniversary for Southland Transit managing the City's local transit services. In order to gauge the effectiveness of the transit system, staff conducted a review of rider statistics and a comparison to local communities with similar services. Further, staff visited the City's community centers to gauge resident perceptions on the services. Staff Recommendation Staff recommends that the City Council receive and file the one-year service review of the City's transportation services. DISCUSSION Background On March 25, 2008, the City Council unanimously approved a five-year contract with Southland Transit Inc. to provide transportation services in the City of Rosemead. The scope of work in the contract includes the management and operation of the City's Dial- A-Ride service and the Rosemead Explorer, a fixed route transit service within City limits. As a result of this contract, the City's transit fleet operates on alternative fuels and the City receives an additional $50,000 from Metro in local return funding due to enhanced passenger reporting data. Rosemead Dial-A-Ride The Rosemead Dial-A-Ride provides primarily advance-reservation, curb-to-curb demand responsive transportation to senior residents age 55 and above and individuals with disabilities as certified by City staff. A request for service may be made up to 14 days in advance of the service day or may be set up as recurring appointments for trips made for the same day and time each week (i.e. doctor's appointments, grocery ITEM NO. APPROVED FOR CITY COUNCIL AGENDA: City Council Meeting September 8, 2009. Page 2 of 6 shopping trips). Same day and immediate trip requests are accommodated if capacity is available. Dial-A-Ride service operates the following days and hours: Weekdays (Monday - Friday): 6:00 am - 7:00 pm Weekends (Saturday and Sunday): 6:00 am - 7:00 pm Holidays: 8:00 am - 4:00 pm The Dial-A-Ride service operates 365 days a year, with reduced operation of only one (1) vehicle on these holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. The City reserves the right to direct the operation of reduced levels of service on unofficial holidays and during holiday periods. City policy requires that service be provided on request to any origin or destination within five miles of the City's limits. In addition, residents may utilize the service for medical appointments to Kaiser Hospital in Baldwin Park and Huntington Memorial in Pasadena. Fares for these services are $0.50 per trip for seniors and disabled residents and no cost for sight-impaired residents and aides. Rosemead Explorer The Rosemead Explorer is a general public, community fixed route service operating bi- directional on a single route through the city. Explorer services operate the following days and hours: Weekdays (Monday - Friday): 11:00 am - 8:00 pm Weekends (Saturday and Sunday): 10:00 am - 5:00 pm City Policy requires that shuttle services operate year-around, with the exception of Christmas Day, Thanksgiving Day and New Year's Day. Two shuttle vehicles operate during each of these active periods. Fares for these services are affordable and straightforward, costing $0.50 per trip for the general public and no cost for seniors, disabled persons, and children under 5 years of age. One-Year Review of Service Operations September 1, 2009 marks the one-year service anniversary for Southland Transit managing the City's local transit services. In order to gauge the effectiveness of the transit system, staff conducted a review of rider statistics and a comparison to local communities with similar services. Further, staff visited the City's community centers to gauge resident perceptions on the services. City Council Meeting September 8, 2009. Page 3 of 6 Dial-A-Ride The Dial-A-Ride service has seen a substantial increase in productivity over the past year. As indicated in the chart below, the number of passengers per hour has increased by 0.78 from Fiscal Year 2007 to 2008. This increase has been achieved through an adjustment to appointment scheduling process and the transition to a demand-based vehicle system. Scheduling - Previously, schedules were made every half hour for Dial-A-Ride appointments. Scheduled appointments are now made every fifteen minutes, helping to reduce driver down time and increase the number of pickup appointments each hour. Demand-Based Scheduling System - Previously, 4 vehicles ran continuously regardless of the number of appointments scheduled on a particular day. Now, 3 vehicles run during peak travel times and are staggered during off peak times. An additional vehicle is also available depending on passenger demand. 'Tis-cal Year : PPr'666tivit 2004-05 1.27 Passen gers Per Hour 2005-06 1.27 Passen gers Per Hour 2006-07 1.21 Passeng ers Per Hour 2007-08 1.98 Passeng ers Per Hour Resident Perceptions - Staff conducted 2 outreach events at City community centers to gauge resident perceptions on the City's Dial-A-Ride program. On Monday, August 24`h, staff visited the Garvey Community Center at a lunch event with approximately 50 seniors in attendance. Staff distributed transit program brochures, answered questions, and asked for residents input on the quality of the service. The majority of attendees indicated that they are satisfied with the service quality and customer service offered through Dial-A-Ride. One resident expressed a desire to have seatbelts added on the buses. Another resident indicated that he preferred the customer service provided by the call center staff at the previous transit company. Other residents indicated that they were satisfied with the service or did not have an opinion. On Tuesday, September 15`, staff setup an information booth at the Rosemead Community Recreation Center from 10 AM to noon. Staff distributed transit program brochures, answered questions, and asked for input on the quality of the services. Residents in attendance indicated that they were satisfied with the service or did not have opinion. In addition to these outreach events, staff tracks citizen comments related to the City's transportation programs. Over the past year staff has received fewer than 10 complaints related to transportation services. Each of these complaints is addressed on a case-by-case basis with the individual resident and Southland Transit. City Council Meeting September 8, 2009. Pace 4 of 6 Relative to other local communities, the City's Dial-A-Ride productivity still has room for improvement. This can be attributed to a greater service area served under the program. The City's Dial-A-Ride Policy allows for riders to schedule appointments within a 5-mile service area of the City as well as for non-emergency medical appointments at Huntington Hospital in Pasadena and Kaiser Hospital in Baldwin Park. r s Average a =Passenger - Travel= Service: ` ° Eli able Riders ,-1 . Productivd Distarice'; Service Area Monterey Sr (55+) 3.38 Passengers Park DAR Residents Per Hour 2.17 miles Within City Limits Sr (55+) and Rosemead Disabled 2.0 Passengers DAR Residents Per Hour 5.11 miles 5 Miles from City Sr (55+) and West Covina Disabled 2.45 Passengers DAR Residents Per Hour 5.07 miles Within City Limits 'Source: Peer Transit Survey (Attachment 2) Rosemead Explorer The fixed route Explorer service has seen a modest increase in productivity over the past year. As indicated in the chart below, the number of passengers per hour has increased by 0.44. This increase could be attributed to branding of the new "Rosemead Explorer" service and small changes in route scheduling. Branding/Marketing - Previously the fixed route transit service was known as the shopper shuttle. Over the last year the service has been re-introduced as the Rosemead Explorer, with new transit street sighs, new brochures/marketing materials, and increased local advertising. The service has also shifted away from just being a service for residents that want to shop. Riders are encouraged to take the Explorer for any activity in the City - visiting a City facility or park, eating at a local restaurant, attending a school function, or visiting friends in another area of the City. Scheduling - Previously the fixed route service operated on a varying time schedule. The Rosemead Explorer now operates on a set schedule where vehicles arrive at each stop at a specific time past the hour. For example, on Route 1, the Explorer bus arrives at Garvey Community Center at 11:08, 12:08, 1:08, etc. On Route 2 the bus arrives at Garvey Community Center at 11:40, 12:40, 1:40, etc. Attachment 1 is the City's Transit brochure with bus schedules and program information. Fiscal Year. PioductiGit 2004-05 10.72 Passeng ers Per Hour 2005-06 10.98 Passeng ers Per Hour 2006-07 11.73 Passeng ers Per Hour 2007-08 12.17 Passeng ers Per Hour City Council Meeting September 8, 2009. Page 5 of 6 Relative to other local communities, the City's fixed route transit system rates as very competitive in terms of productivity. It should be noted that the major factors explaining the higher productivity of Monterey Park's Spirit Bus are that it operates a longer service day and transports heavy volumes of student passengers to and from local schools. --Average-Passenger Service;>' Productrvi ` U" VavelrDistance Monterey Park 24.05 Passengers Spirit Bus Per Hour 0.48 miles Rosemead 12.17 Passengers Explorer Per Hour 1.1 miles West Covina 8.73 Passengers Go West Per Hour 1.55 miles West Hollywood 6.18 Passengers Cit Line Per Hour 1.18 miles 'Source: Peer Transit Survey (Attachment 2) Planned Management Actions The recent one-year service review of the City's transit programs has uncovered several areas where improvement can be made. Based on this, City staff is pursuing several actions to obtain better data on gaps in the present services and to improve the Dial-A- Ride's capacity to provide needed trips at specific peak travel times. These actions include: • Seatbelts on Dial-A-Ride Buses: Although not required by law, seatbelts are being added to all Dial-A-Ride buses in response to resident concerns; • Follow-up calls to Dial-A-Ride passengers: On a monthly basis, staff is proposing to conduct random telephone calls to individuals who use the Dial-A-Ride service to obtain direct feedback on service quality and staff performance; • Adjustments to Dial-A-Ride service levels: Based on existing information and the limited complaints that have been raised, consideration is being given to adjusting Dial-A-Ride service levels to better accommodate travel demand in the mid-day and return trips in the late afternoon. • Recording of denied trip requests: Southland will be requested to maintain a record of trip requests that are not able to be accommodated at all or within 1 hour of the requested trip time. This data will be reported monthly and will enable precise determination of unmet travel demand; City Council Meeting September 8, 2009. Page 6 of 6 Monitoring of on-time performance: Although on-time performance is presently reported by Southland, staff will be working with Southland to ensure more accurate recording of vehicle arrival times and reporting of monthly data. This will enable closer assessment of and response to complaints of late pick-ups. Staff will continue to monitor these indicators over the next several months and will provide the City Council with regular updates on the transportation program services. FINANCIAL REVIEW The City's transportation services program is funded entirely through the Los Angeles County Proposition A Local Return funding program. There are no financial impacts associated with these monitoring actions. Should service levels need to be modified; staff will present findings and recommendations for the City Council's consideration at a later date. ENVIRONMENTAL REVIEW The project is categorically exempt from the California Environmental Quality Act (CEQA) pursuant to Section 15304 (a) of the CEQA Implementing Guidelines. This exemption covers projects involving minor alterations of land that do not have a significant effect on the environment. Submitted by: Chris Marcarello Deputy Public Works Director Attachments 1- City Transportation Programs Brochure 2- Peer Transit Survey 3- Southland Transit Contract for Services 4- City Transportation Policy 5- City Transportation Program Statistics 110) asoald 'dii; o sinpay)s o; ao UOIJDWJoJul siotu a01 •aoiAaas ap!~l-d-lel0 anon( lo uolsuadsns e u! tlnsai plnoo snnogs ou fxuew 001 „mOLIS ON. a paiaplsuoo aq Ilp nog( 'nog( goeaa of algeun aae am 11 •auogd Aq nog( goeaa of tdwape II!m aagotedsip aq} 'ap!stno tou aae nog( fl An Mold txau aqt of 6ulpaaooad aaofaq aouaplsai anon( lo aplstno satnulw C t!eM Aluo saaAIJp -dn Mold palnpagos .inoA of aolad sinoq onnt tsealtesn wao1ul ofsn lle0 iwelgoad etoN Lsueld jo a6uego uappns e aneg noA o0 SMOHS ON ONV SNOIIV-113ONVO -alnpagos .inoA of sabuego a~ew o} aoteiado aqt Ilea 'awlt uo uolteultsap jlagt to aAlaJe sja6uassed aagto pue nog( tegt ainsua of b3AI1 10 31-11 lON `~:JOiVd :13d0 3OInb3S 3H1 H11M 63 DNVHO 3gf103HOS . iaw!t uo 'eq of peau nog( aaagnn noA 196 II!M tegt aw!t dnVid a ueld nog( dlaq ll!M aotejado aqt 'os 6ulop A9 •uoiteultsap inoA to anlaae of a~1!l plnom nog( awlt tegm moue aoteaado aoliuas aawotsno ap!~J-d-IelO peawaso~j aqt tag 3W11-dnAl]V 032:JIS30 bjnOA NO 03S`d9 dl~:l1 ijmk N` -ld •noA atepowwoooe of tseq ino OP II!M am pue 'aa!t}o s,Jo}oop aqt wort rosemead The Rosemead Explorer offers affordable transportation during flexible hours for the convenience of residents of all ages. For just ` 50 cents, you can board the i Rosemead Explorer at one of the many stops along its fixed- oute and go to your class at "the Garvey Community Center or Rosemead Community Recreation Center, shop at major retail centers, eat at one of your favorite restaurants or visit a friend or family member in the City of Rosemead. ~i The Rosemead Explorer is a service provided by the City Council through "Proposition A" transportation funds. Rosemead Explorer Quick Facts r- All residents may use the shuttle. r•- The cost to ride is 50 cents each time you board. Seniors and disabled persons who have a Rosemead Transit ID ride for free. Shuttle operators do not carry change. Please have exact fare when you board. Two children under age of 5 may travel free with each fare-paying adult on the shuttle. Hours of operation are Monday through Friday from 11 a.m. - 8 p.m., and Saturday and Sunday from 10 a.m.- 5 p.m. C:l1r mf1rn infnrmn inn nlAacA rail sn lleo `atel 6uluuni si tuawtulodde inoA 11 -tuowtuloddeinoAaat}enoAaAaasaattaqAew am tegt os 'awlt uintaj inoA atewltse aseald 'stuawtuiodde leolpaw buiNooq uegM -llnj tou si aw!t uin}ai anon( a.insse of '6ullleo uegm uolte/uasai dl.at punoi a ~ ooq of tseq s! tl dl~:ll-ONnoij v)4609 -awlt ploy anon( aonpaj 111m sinog asagt Jat}e 6u!1le0 'w'e 6 pue -w-e g uaanntaq si slleo auogd jol awlt tsalsnq eqt `AlleaauaO _11dO 0131/4I11S39 •tlem buol e aneg II!M slleo atnulw tSel tegt atou aseald -tsanbaj .inoA jo awlt toexe aqt g1im noA atepowwoooe of 1Ino!M!p aq Aew t! 'pap!Aoid aq ueo uoiteliodsueat atnulw tSel al!gM gsanbaj .rnoA jo aw!t toexe aqt gt!m nog( aAaas of alge aq Ilp am jattaq eqt 'Ilea noA aapea a41 iaouenpe u! sNaann (Z) oml of do suolte/uasaa ejew ueo nok 30N` AGV NI 1_1d0 Sd113GRJ-V-1`d10 1f1Jd13H 'aouenpe u1 sinoq t,Z tseal to apew aq tsnw aouuas slgt jol stsanba~l •euapesed u! Iet!dSOH Iepowe" uot6ultunH of pue Wd ulnnple9 u! atuauewaad Jade}{ of saolAaas uolteliodsueat Aouabiawa-uou sap!AOJd ap!~:I-b-lela agt 'sAep)laann u0 S-1`d11dSOH HOrVVq OMl 01301n~:13S _1`dI03dS Places to visit and People to See Shopping Centers Library Medical Appointments Rosemead Restaurants Garvey Community Center Rosemead Community Center City Parks Friends & Family Public Safety Center Rosemead High School and more! Residents of all ages can ride the Rosemead Explorer to travel to a number of places throughout the City of Rosemead. Senior residents, who are 55 years and n above, and disabled persons can use Dial-A-Ride to travel anywhere within a 5-mile radius of the City of Rosemead. WE WANT TO HEAR FROM YOU We want you to receive safe and friendly service through the Dial-A-Ride program. If you have any concerns or questions, please call the City of Rosemead at (626) 569-2117. w d L - •w•o 9 :sanoH a~!nJaS i.inaA o sAK)p S9E satojado ap!b-V-Iota uogo.iadp lo sanoH ap%-y-Io!Q •aomuas uoitdposgns e x do u6is ueo nog( 'sgtuow aA!tnoesuc aaaq} uegt aaow aof awlt palnpagc awes aq} to 'uolteool awes aqt c 6u1l9neJt aq ll!M noA 11 -aouenpe I salaam onnt se Apea se apew aq uE suoiteAaasaa 'aouaiuanuoo inoA ao NOI1d12AOS9n 0NV SNOI1` M3S3~:1 3ONVAG -uo!tewJOJ avow JOI 'L ~ I•Z-695 (9Z9) to pe9WOSO to At!O aqf IleO -A1!l!q!6!la anon( wai,}uc ueo am tegt os uolteolldde ue ataidwc '~(peaile Os auop tau aneq nog( IMAO.3 NOI1`dOlgdc-1 -(tlnpe a, uaapl!go onnt of dn) aaal ao} app 5 to of agt aapun uaapl!go jo siapp uoluedw( /sap!e 'paa!edw! AllenslA We OyM swap peawaso~j to At!O aqt to snlpei al!w e uigt!nn aaagnti(ue laneat of aouu; pazileuosiad alnpagos ueo saawotsi ap!?j-b-1e10 'Aem goea stueo 05 to tsi mol aqt ao3 •sa!t!l!ges!p aneg ao aaplo saeaA 55 aye Oqm stuaplsaa peawasc Jot. 901AJas ap!2:1-d-IelO a saa}to 41!0 al Affordable Trans orta Provided by the City o Rosen 400 - ~rn 4-N 5¢~m¢d ~QY rosemead'► rosemead expr!rer * Walgreen U GARVEY AVE. o FERN AVE Y KLINGERMAN ST • GRa ~fS qVF~ = - ° W • kO,;r ' • * z r W .Y. Hours of Operation Monday through Friday from 11 a.m. - 8 p.m. and Saturday and Sunday from 10 a.m.- 5 p.m. ■ Rosemead • • High School • • • 41 ° G 0 6 9 • 0 • • VALLEY BLVD. - * m City . ' • Hall " • GUESS ST • r IL • * * MARSHALL ST • * - o • W ; ~tosemea~ • s OLNEY ST • ~ • Squarer • °L • •*4 • Target e• • ~ W • • • W i J • a Irk e z H • 00 • \ • s • • • • • • • • • • • • • • • -J-0 0 0 0 0 0 0 0 0 * 0 0 0 0 0 & 0 0 0 0 0 0 a 0 0 0 • r H* ■ • * Garvey • Community • • Center • .d • d Q 4 • W • IE • fWA • O • • • C1 wal Mart • • • LA MADRINA DR • •a® LANDIS VIEW LN .r • • Montebello Town Center ROUTE 1 ROUTE Z • • • • • • • • • • • • • • = Scheduled Rosemead Explorer Stops * = Bus/Explorer Stop not to ROUTE I - ROUTE 2 • • • • • • • • • • • • • • • • • • *ROSEMEAD SQUARE (TARGET) :00 * ROSEMEAD SQUARE (TARGET) :00 11:00 a.m., 12:00 p.m., 1:00 p.m., 2:0 p.m. , etc. 11:00 a.m., 12:00 p.m., 1:00 p.m., 2:0 p.m. , etc. *GARVEY COMMUNITY CENTER :08 *VALLEY BLVD/ MISSION DR. :06 11:08 a.m., 12:08p.m., 1:08 p.m., 2:08 p.m. , etc. 11:06 a.m., 12:06 p.m., 1:06 p.m., 2:06 p.m. , etc. *WALNUT GROVE AVE/GARVEY AVE :10 * ROSEMEAD HIGH SCHOOL :08 11:10 a.m., 12:10 p.m., 1:10 p.m., 2:10 p.m. , etc. 11:08 a.m., 12:08p.m., 1:08 p.m., 2:08 p.m. , etc. *ANGELUS SENIOR HOUSING :12 *CITY HALL :10 11:12 a.m., 12:12 p.m., 1:12 p.m., 2:12 p.m. , etc. 11:10 a.m., 12:10 p.m., 1:10 p.m., 2:10 p.m. , etc. *WALMART (BENCH AREA) :16 * WALGREENS/GARVEY AVE :16 11:26 a.m., 12:16 p.m., 1:16 p.m., 2:16 p.m., etc. 11:26 a.m., 12:16 p.m., 1:16 p.m., 2:16 p.m. , etc. *MONTEBELLO TOWN CENTER :21 * GARVEY / JACKSON :20 11:21 a.m., 12:21 p.m., 1:21 p.m., 2:21 p.m. , etc. 11:20 a.m., 12:20 p.m., 1:20 p.m., 2:20 p.m. , etc. *WALMART (GARDEN CENTER) :27 * WALMART :26 11:27 a.m., 12:27 p.m., 1:27 p.m., 2:27 p.m., etc. 11:26 a.m., 12:26 p.m., 1:26 p.m., 2:26 p.m. , etc. *JACKSON AVE/GARVEY AVE :32 * MONTEBELLO TOWN CENTER :32 11:32 a.m., 12:32 p.m., 1:32 p.m., 2:32 p.m. , etc. 11:32 a.m., 12:32 p.m., 1:32 p.m., 2:32 p.m. , etc. *WALGREENS/GARVEY AVE :35 * GARVEY AVE/ WALNUT GROVE AVE :40 11:35 a.m., 12:35 p.m., 1:35 p.m., 2:35 p.m. , etc. 11:40 a.m., 12:40 p.m., 1:40 p.m., 2:40 p.m. , etc. *CITY HALL :43 *GARVEY COMMUNITY CENTER :43 11:43 a.m., 12:43 p.m., 1:43 p.m., 2:43 p.m. , etc. 11:43 a.m., 12:43 p.m., 1:43 p.m., 2:43 p.m. , etc. *VALLEY BLVD/MISSION DR :46 * ROSEMEAD SQUARE (TARGET) 11:46 a.m., 12:46 p.m., 1:46 p.m., 2:46 p.m. , etc. PEER SYSTEM ANALYSIS Although no two cities or their transportation programs are identical, comparison of the performance of systems operating in similar cities areas and providing similar services can provide perspective to the analysis of system performance. With the assistance of the LACMTA, four community fixed route systems and four paratransit systems were identified for-comparison with the City's transit services. These peer systems are: Community Fixed Route Systems • City of Alhambra, Alhambra Community Transit (ACT) • City of Monterey Park, Spirit Bus • City of West Covina, Go West • City of West Hollywood, CityLine Paratransit Systems • Pomona Valley Transportation Authority, Claremont Dial-A-Ride • Montebello Municipal Bus Lines, Dial-A-Taxi • City of Monterey Park, Dial-A-Ride • City of West Covina, Dial-A-Ride Contact information for the peer systems appears in Appendix A. R N 0 d IL IL d 7 r d Q Q t0 d F X LL C C7 CC G O U 38 a m m o °e N ~ ~ m m n m P o m m ~ Oi e P N T O T ~ ~ m ~ m Ip O m O m l7 N N U D w w w o Q m n nm w o = U ~ ~ c d u ~ ~ n 0 m n v 'i I ro o n m m N i o m of n n n O _TU ~ ~ m ~ n m 19 f9 ~ ~ u ~ N N m_ ~ N U ~ d LL d N ~7 N 7 Q aN i Ep N (7 O m n N ~ ~ l N O ^ w N pl Q - `d m n M N v d W N ' w w u i Z u i r N d E2 Z U E d d m d O ~ N ~ OI 10 m m m n m i q m U L N N O O r m N Iq n m N ^ 'd n r m m O Z N O Q U w » Q Y N d N O. O m O \ N N m W ~ N Q n O ~ y ~ m N ~ Q ~ N N n m O ~ ~ ~ ~ M m N 11 d ~ n n N O ~ n W P 19 Q 1Np Q m N N m N d ~ ~ o N Q N w w N 5 f K R a y O m m rn S o O o y a u i A 7 y d y ~ V o O a a ° m a ° x o ~ C m U O a O n O U m U ~ LL o c V O• > a ~ N ~ ~ m a K ~ ~ .q a U N n ~ c c Q a a o > A a V' U N U m C j O a R 6 Z R d F O. K Z 0 Z LL d O f0 0 O ~ U y S ~ a O y p C C y l C a ~ a ~ N > R ly R > > 2 ~ L N R R - R - 0 R R N b F- 6 6 H C7 LL d O. °o N m a V N a U m U O a m V O d a R V R L O d E n m m c' o > a 'o ~ c o m R °a 3 N O ~ no c v LL m v " h o I^ a °o m d - a ~ m a n R m d a E E m m O a a N z l- 3 N r' h N ~ N °m m o 6 m E o N e w w w 0 o n N m n o 4 d e w « w 4 n R A N d da F a f6 N L IL IL E i N 2 U °u n m ' d a ° n n c 4' m ~n ~ a m e n n n a m m Q _ 4 n r m n m 4 m r m 4 ro m O O ~ O N r9 tl1 M O 0 ~ n Omi N ~ O A_ p N y U ~ V! 9 d A q E a ~ ° N K r r N 0 N de N m m N Q = O Q' N T 4 0 f n m 4 N O O ' m N 0 L6 Z N m N Vf t A M M 19 r w W T Q U h o d a n ° ~A' N r n ° m o $ n o °m ? n o 'L Q' O N N n N N A W N m m N m N M O ~ N b U y o 0 n m d a n0 o y N N N - M q R' n O A N h d n O < A LL II V Q O m N O ~ d ~ Vi ~ VI r . M N 4 m N N d _ _ U Q m d v y C + o Y N 4 O tD m O m N A ' N r O 4 N m N Oy 4 u~ i o f a o n rv n w r o m ~ < n a o i C U d N 4 a p 0 O A O O x n 6 O_ A a u :a Id a n o n c U n o U o d u np i v m c i v A N K ~ ry n ry ~ e ~ n u ~ n B > .t ~ d v O O d o m a r a w z o z u a m A Q A U O ~ 6 r ~ d LL o 2 ~ ~ y a ~ d d A @ i v N LL Z5 `m w ~ a rc tt O n > = n `m Z 6 m m o d m a d 'o 'o o `m d w m a w O rn r ti ~ LL a O V a O k d U) V co H °o N O a, o > 's = o y n N 0 N A o 'x O H d N ~ U 0 A o y d ~ a F ~Q m M ❑ Ea m m c o O ~ da m 10 a d d K m I_I Q O J 0 } ~ Q LL „ - co q m E °o 'm d a 5 U n m ES c ¢ 0 0 5 a ° Z ~ N n Z O Q O LL Z U Q H Z O U W r N w LLI W IL a _x 0 z w IL a > E m o m 0 rn m O U N C N M Y r- E ton 7 0 W m N O n U N O C co m M O. (O m O L O a) t0 ((DD (D .N 0 O I-, L 00 p m v m 1- M L a) 0 = T )O 'T o Il N w N m aD (D CL E O a) ' I~ T CO « m U3 (O O M c / v G W M C M O (O m OO O (h •T• N m m - ~ U to M C (p (0 m o (O 0 w T cj C N E N v . N U 5 O n N p N m N V N O F (O a' (O N Q M@) m y (O - a) (O = (D 0 M p . O > O c '(V a = L -E L ` Q E a E c U Q aO d r N 0 a) a) O C m U ° > Q°' >o Q i(rv mm Q N YQ Um m U) mO) Om Q ' U ° W m U Q O Q TU .O Q > a) Q U c U p a) U o ° .a d) U t ca - F-o U mo ca a w ? C6 ~ mo Z T C L 6 (L) L W 2 j p Q a) N p U) E m (n a d) O p> E M m 0 CD C) U) _ C p 11 m N m 0 t N C V N O 00 Q N J m K U) N 00~ M N N N U N Y Y O w T T O O N c p a c m y ' U (C > O p O <0 - C c N N _U c m O N O m V7 C Y F ` T c CL C ° m oa ¢ oa) ci c iQ oca O = L J Ua a C m m w c m mU) = m p~ 7 C o O c (n 'x E Z`p E a) > KS m O w m' c U m r Q ° (V ° m ~F- O CO N c y m N Y C m p O O m L - Z Q M E 0 m Q N a) U) c D C O o E r v Q d w c c L m c m c_ J O Q (gyp Y d m~ o f a y ,dam N M c CO O 3 m T K L ~ co - C Q N N E L > a) T 4 E dN a Ec omm [2 9)(D Cm¢ U a oa) I`6 mm r E c'a~ F-' 0 m'_2 to m a 2 c N 0 E .m p Q E _ ° c Q > _ 0 TL N D ° a) 0 m 0 a) (n U > C > U) T « >.a 2~ O ` O() o `2 Co 0 O (aQ E . 0¢ d 0 wp `p N `o a) m > >U o c (a T0 > TM c U E c m Urn C) N U t c E U U m U Q o ` o_ d F U) v ,54a,~ 616-30-46V3 CITY OF ROSEMEAD TRANSIT SERVICES AGREEMENT This AGREEMENT ("Agreement") is made and entered into effective as of the 1 st day of September, 2008, by and between the CITY OF ROSEMEAD, a municipal corporation ("City") and Southland Transit, Inc., ("Contractor"). City and Contractor are referred to mutually as the Parties. IN CONSIDERATION of the mutual covenants and agreements contained herein, the Parties agree as follows: 1. RECITALS. This Agreement is made and entered into with respect to the following facts: A. City operates by contract Dial-A-Ride and Shopper Shuttle services, together referred to as the Rosemead Transit System; and B. Pursuant to Rosemead City Council authorization, on November 28, 2007 the City began distribution of a Request for Proposals for contract management and operation of the Rosemead Transit System (the "Project"), and has solicited written proposals for that purpose, which such proposals have been received and evaluated by City staff; and C. Based upon that evaluation and review, the City Council finds and determines that Contractor is qualified to provide those professional and technical services to the City necessary for the Project, and therefore the Rosemead City Council has elected to engage the services of Contractor on the terms and conditions of this Agreement. 2. CONTRACT DOCUMENTS. The Contract Documents for the operations included under this Agreement shall consist of the following, copies of which are attached as Exhibit "A" and are incorporated herein by this reference and made part hereof as though they were fully set forth herein: A. The City of Rosemead's Request for Proposals for Management and Operation of the Rosemead Transit System. B. Contractor's "Proposal for City of Rosemead Management and Operation of the Rosemead Transit System" dated January 9, 2008 and "Best and Final Offer" dated January 31, 2008. C. All referenced specifications, details, maps, addendums, appendices, all required bonds, insurance certificates, permits, notices, affidavits, and any addenda or supplemental agreements clarifying, amending, or extending the services contemplated, as they may be required to ensure such services are provided during the term of this Agreement, or any extension thereof, in an acceptable manner. D. All of the above-mentioned documents are intended to complement the other documents so that any work called for in one, and not mentioned in the others, or vice versa, is to be executed the same as if mentioned in all of the documents. The documents comprising the complete contract are hereinafter referred to as the "Contract Documents." E. In the event of a conflict between any of the Contract Documents, priority shall be given to the documents in order of their listing in this section. 3. SCOPE OF SERVICES. Contractor shall perform the services specified in the _ Contract Documents. Performance of the work specified in the Contract Documents is made an obligation of the Contractor under this Agreement, subject only to changes made in accordance with this Agreement. 4. COMPENSATION AND PAYMENT 4.1 Maximum Obligation: CITY agrees to pay Contractor in consideration for its services as described herein. The maximum price to be paid by CITY to Contractor for the four year ten month period shall not exceed the sum of Four Million Seventy-One Thousand Seven Hundred Seventy-Six Dollars ($4,071,776 ) except as such Maximum Obligation may be increased upon an increase in service from that set forth in Exhibit A. 4.2 Price Formula: CITY agrees to pay Contractor for performance of the services set forth in this Agreement at the rates specified in Exhibit A : (a) Payment of a fixed hourly rate per vehicle revenue hour ("Hourly Rate Charges"). Vehicle revenue hours are defined in Section 1, Definitions, of Exhibit A. The Hourly Rate Charges shall be consideration for the cost of performing those services set forth in Exhibit A which may vary according to the level of service ("Variable Costs") and shall include those cost elements specified in Contractor's Cost Proposal; plus (b) Payment of a Monthly Fixed Cost per service month ("Monthly Fixed Cost"). The monthly rate shall be consideration for the cost of performing those services set forth in Exhibit A which must be provided or available regardless of the level of service ("Fixed Costs"), including those cost elements specified in Contractor's Cost Proposal. (c) On a monthly basis, CITY shall reimburse Contractor for the motor vehicle fuel that is documented to have been used during that period in the provision of the transit services covered by this agreement. The CITY shall reimburse Contractor at the actual cost of the fuel being used without markup of any kind and net of any discounts and rebates received by or available to Contractor. (d) CITY shall provide system planning and administration; advertising and promotion; schedules, passes and/or tickets; and street furnishings. These are not included in the hourly or fixed rate defined in 3.2(a) and (b). 4.3 Invoices: Contractor shall submit the invoices to CITY as follows: (a) Hourly Rate Charges shall be directly traceable by operator trip sheets and/or 2 time cards, which will be available for review by CITY. Hourly Rate Charges shall be computed and submitted monthly; (b) Fixed Monthly Rate Charges shall be invoiced monthly in arrears; (c) Reimbursement of fuel costs shall be directly traceable to fuel usage reports and vendor invoices; (d) Other charges authorized by CITY, but not covered in the Hourly Rate Charges or Fixed Monthly Rate Charges shall be billed monthly with charges directly traceable to receipts, bills, etc., copies of which shall be attached to the invoice. 4.4 Pavments: (a) All payments by CITY shall be made no more than twenty-five (25) days from CITY's receipt of invoice or, if later, then within ten (10) days after CITY's meeting, if any, at which payments must be authorized, but in no case no more than thirty-five (35) days after receipt of Contractor's invoice. Payments shall be by wire transfer or check payable to and mailed first class to: Southland Transit Inc. Attn: Dave Daley, Chief Operating Officer 3650 Rockwell Avenue El Monte, CA 91731 (b) In addition to the amounts invoiced pursuant to 3.3 above, monthly invoices shall be adjusted upward or downward in accordance with Section 3.4, Service Standards, of Exhibit A, Scope of Work. (c) If CITY disputes any items on an invoice for a reasonable cause, CITY may deduct that disputed item from the payment, but shall not delay payment for the undisputed portions. CITY shall assign a sequential reference number to each deletion and the amounts and reasons for such deletions shall be documented to Contractor within fifteen (15) working days after receipt of invoice by CITY. If CITY fails to document said deletions within fifteen (15) working days, such deletions shall be immediately due and payable to Contractor. Upon receipt of CITY's documentation of deletions, Contractor shall provide explanation and documentation of such charges. If, within fifteen [15] working days of Contractor's submission of such documentation, CITY has not made payment to Contractor of disputed amounts, then either party may thereafter submit this issue for settlement as directed under Paragraph 6.2, Disputes, herein. 4.5 Operating Revenues: All operating revenues collected by Contractor in connection with the services rendered under this Agreement are the property of CITY. Operating revenues include all fares and sales of tickets and passes. Operating revenues shall be collected and administered as specified in Exhibit A, Scope of Work and the amount itemized and deducted from Contractor's monthly invoice to CITY. 4.6 Additional Services: Additional services beyond those set forth in Exhibit A will be provided by Contractor upon request by CITY's authorized employees as follows: (a) When additional services fall entirely within normal service hours and CITY directs that normal operating personnel should be used to provide the additional service, such service will be provided at the regular cost as defined in Paragraph 4.2, Price Formula. CITY recognizes that an equivalent lower level of service will be provided in normal operations during the period of such additional services. (b) Additional services outside normal operating hours, and services during the hours of but in addition to normal operation, shall be considered extra services. The costs will be determined on an individual-trip basis at the Fixed Hourly Rate per vehicle revenue hour as defined in Paragraph 4.2 (a), Price Formula and billed separately from this contract, and shall be treated as a change to this Agreement as defined within Paragraph 4.7, Changes and shall be in excess of the maximum price defined in Paragraph 4. 1, Maximum Obligation. 4.7 Changes: In the event CITY orders changes in the Scope of Work which, during any budget period, comprise a cumulative total of less than 10 percent above or below that specified in Exhibit A, compensation shall be adjusted according to the pricing formula set forth in Paragraph 4.2, Price Formula, and the Maximum Obligation stated in Paragraph 4.1 shall be adjusted accordingly. Changes in the Scope of Work which, during any budget period, comprise a cumulative total in excess of twenty percent (20%) above or below that specified in Exhibit A shall result in adjustment of the rates specified in Paragraph 4.2 herein to reflect the effect on those rates caused by the requested change. CITY shall issue written Change Orders to Contractor detailing all changes in scope. Change Orders shall either specify a cost limit or shall be subject to subsequent negotiation and shall require Contractor acceptance to become effective. 4.8 Compensation For Subsequent Periods: This Agreement may extend through budget periods [generally of 12 months in length] and/or option periods for which the rates of compensation were not specified in the Contractor's proposal. The parties shall meet at least 180 days prior to the expiration date of the budget period for which rates had been previously agreed upon to negotiate the rates of compensation for the subsequent period. If mutual agreement is not reached on such rates of compensation at least 150 days prior to the end of said budget period, contract shall automatically terminate on the last day of the budget period for which rates had been previously agreed upon unless Contractor wishes to continue the provision of services at the existing rates of compensation with the understanding that new rates of compensation, once ratified, will be retroactive to the first day of that budget period. 4.9 Audit: Contractor shall permit the authorized representatives of CITY, the Los Angeles County Metropolitan Transportation Authority, the U.S. Department of Transportation, and the Comptroller General of the United States to inspect and audit all data and records of the contractor relating to performance under this Agreement. 4 5. CITY SUPERVISION. The City Manager, or his or her designee, shall have the right of general supervision of all work performed by Contractor under this Agreement and shall be the City's agent with respect to obtaining Contractor's compliance with this Agreement. No payment for any services rendered under this Agreement shall be made without the prior approval of the City Manager, or his or her designee. 6. CONTRACT TERM: The term of this Agreement shall be from September 1, 2008 through June 30, 2013 unless earlier terminated as provided herein. 7. OPTION PERIOD: This Agreement may be extended beyond the termination date specified in Paragraph 8.1 for two (2) option periods of I year duration upon the mutual agreement of the parties. Unless specified in Contractor's proposal for this project, the rates of compensation shall be determined as set forth in Paragraph 3.8, Compensation For Subsequent Periods. If the City elects to extend the term of this Agreement pursuant to this paragraph, the City shall notify Contractor in writing no less than thirty (30) days prior to the termination of this Agreement, or any extension thereof, with any and all such extensions to be by written amendment to this Agreement executed by both Parties. 8. TERMINATION OF AGREEMENT. The City has the right to terminate this Agreement upon giving a thirty (30) day written notice of such termination to the Contractor. In the event of such termination, the City Manager, or his or her designee, will determine the amount of fees to be paid to Contractor for services performed, based upon work accomplished by Contractor prior to notice of such termination and based upon accepted transit maintenance consultant practice. The determination by the City Manager, or his or her designee, shall be final and conclusive as to the amount of such fee after approval by the Rosemead City Council. 9. INDEPENDENT CONTRACTOR. Contractor shall act as an independent contractor in the performance of the services provided for in this Agreement and shall furnish such services in Contractor's own manner and method, and in no respect shall Contractor be considered an agent or employee of the City. 10. NONASSIGNMENT. This Agreement is not assignable in whole or in part by Contractor without the written consent of City, such consent to be given in the sole discretion of City. 11. INDEMNIFICATION. A Indemnity by Contractor. Contractor, its successors and assigns (the "Indemnitors"), agree to indemnify, defend and hold harmless City, its officers, officials, directors, employees, agents and volunteers (the "Indemnitees" from and against any and all Damages (as defined below) suffered or incurred by the Indemnitees resulting from or related to (i) any breach of Contractor's obligations under this Contract; (ii) any violation by Contractor of any federal, state or local law applicable to Contractor's performance under this Contract, including without limitation, Applicable Environmental Laws; (iii) the failure of Contractor to pay any federal, state or local income, sales, use, payroll or other tax during the term of this Contract; (iv) the failure of Contractor to maintain any insurance coverage required to be maintained by this Contract; and (v) any claim resulting from the negligent or willful acts or omissions of Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. Notwithstanding the foregoing, the Indemnitors shall not be liable for any Damages that arise as a result of the sole negligence or willful misconduct of the Indemnitees. B. Definition of Damages. As used herein, "Damages" shall mean all liabilities, demands, claims, actions or causes of action, regulatory, legislative or judicial proceedings, assessments, levies, losses, fines, penalties, damages, costs and expenses, in each case as awarded by a court or arbitrator, including, without limitation, reasonable attorneys', accountants', investigators', and experts' fees and expenses sustained or incurred in connection with the defense or investigation of any such liability. C. Indemnitee Claims. Except as set forth in Section D, in the event that an Indemnitee makes a claim for which the Indemnitee is indemnified pursuant to Section A, the Indemnitee shall provide written notice of such claim to Indemnitors and Indemnitors shall have thirty (30) days following receipt of such notice to (i) make payment of the claim to Indemnitee; or (ii) if there is a good faith dispute whether such claim is valid, then provide written notice to Indemnitee of the factual and/or legal basis for Indemnitors' dispute of the claim. If Indemnitee and Indernitors have not agreed on a resolution of the disputed claim within thirty (30) days of notice from Indemnitors, then pending final resolution of the dispute by court, arbitration or otherwise, Indemnitors shall either make payment of the full amount of the claim into an escrow account or post a bond for the full amount of the claim. D. Defense of Third Partv Claims. In the event that an indemnification claim hereunder is based in whole or in part upon any claim or legal proceeding asserted by a person or entity which is not a party to this Contract (a "Third Party Claim"), promptly after receipt of notice of the Third Party Claim, the Indemnitees shall notify the Indemnitors of such claim in writing. The Indemnitors shall have a period of 30 days following the receipt of such notice to notify the Indemnitees of whether the Indemnitors elect to assume the defense thereof. If the Indemnitors so notify the Indemnitees that they elect to assume the defense, the Indemnitors thereafter shall undertake and diligently pursue the defense of the Third Party Claim. The Indemnitors shall not consent to entry of judgment or enter into any settlement agreement, without the consent of the Indemnitees, which does not include a complete and unconditional release of the Indemnitees or which imposes injunctive or other equitable relief against the Indemnitees. The Indemnitees shall be entitled to participate in, but not control, the defense thereof, with counsel of its choice and at its own expense. If the Indemnitors do not give the requisite notice, or fail to assume and diligently pursue the defense of such Third Party Claim, the Indemnitees may defend against such Third Party Claim in such manner as they may deem appropriate, including without limitation, settlement thereof on such terms as the Indemnitees may deem appropriate, and to pursue such remedies as may be available to the Indemnitees against the Indemnitors. Notwithstanding the foregoing, the Indemnitees shall not consent to entry of a judgment or enter into any settlement agreement, without the consent of the Indemnitors, which does not include a complete release of the Indemnitors. 6 E. That City does not, and shall not, waive any rights against Contractor which it may have by reason of the aforesaid hold-harmless agreement because of the acceptance by City or the deposit with City by Contractor, of any of the insurance policies described in this Agreement; and F. That the aforesaid hold-harmless agreement by Contractor shall apply to all damages and claims for damages of every kind suffered, or alleged to have been suffered, by reason of any of the aforesaid operations of Contractor, or any subcontractor of Contractor, regardless of whether or not such insurance policies shall have been determined to be applicable to any of such damages or claims for damages. 12. EQUAL OPPORTUNITY CLAUSE. . Contractor shall not discriminate in its recruiting, hiring, promotion, demotion or termination practices on the basis of race, religious creed, color, national origin, ancestry, sex, age or physical handicap in the performance of this Agreement and shall comply with the provisions of the State Fair Employment Act as set forth in Part 4.5 of Division 2 of the California Labor Code, the Federal Civil Rights Act of 1964, as set forth in Public Law 88-352, and all amendments thereto; Executive Order 11246; and all administrative rules and regulations issued pursuant to such acts and order. 13. UNAUTHORIZED ALIENS. Contractor hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act (8 USCA 1101, et seq.) as amended, and, in connection therewith, shall not employ unauthorized aliens as defined therein. Should Contractor so employ such unauthorized aliens for the performance of work and/or services covered by this Agreement, and should the Federal Government impose sanctions against the City for such use of unauthorized aliens. Contractor hereby agrees to, and shall, reimburse City for the cost of all such sanctions imposed, together with any and all costs, including attorney's fees, incurred by the City in connection therewith. 14. WAIVER. Waiver by any party hereto of any term, condition, or covenant of this Agreement shall not constitute the waiver of any other term, condition or covenant hereof. 15. ATTORNEY'S FEES. If litigation is reasonably required to enforce or interpret the provisions of this Agreement, the prevailing party in such litigation shall be entitled to an award of reasonable attorney's tees, in addition to any other relief to which it may be entitled. 16. BINDING EFFECT. This Agreement shall be binding upon the heirs, executors, administrators, successors, and assigns of the Parties. 17. PROVISIONS CUMULATIVE. The provisions of this Agreement are cumulative and in addition to, not in limitation of, any rights or remedies available to City. 18. NO PRESUMPTION RE: DRAFTER. The parties acknowledge and agree that the terms and provisions of this Agreement have been negotiated and discussed between the parties and their attorneys, and this Agreement reflects their mutual agreement regarding the same. Because of the nature of these negotiations and discussions it would be inappropriate to deem any parry to be the drafter of this Agreement; and, therefore, no presumption for or against validity or as to any interpretation hereof, based upon the identity of the drafter, shall be applicable in interpreting or enforcing this Agreement. 19. ASSISTANCE OF COUNSEL. The Parties warrant to each other as follows: (a) That each party either had the assistance of counsel or had counsel available to it in the negotiation for, and execution of, this Agreement, and all related documents, and; (b) That each party has lawfully authorized the execution of this Agreement. 20. MODIFICATION. This Agreement shall not be modified except by written agreement of the parties. 21. GOVERNING LAW. This Agreement shall be interpreted and construed according to the laws of the State of California. 22. EFFECTIVE DATE AND EXECUTION. This Agreement shall be effective from and after the date it is signed by the representative of the City: This Agreement may be executed in counterparts. 23. NOTICES. Unless specified elsewhere in this Agreement, all notices required to be delivered under this Agreement in writing may be personally delivered, sent by Federal Express, or registered or certified mail, postage prepaid, or facsimile, addressed as follows: To Rosemead: Chris Marcarello Administrative Services Officer CITY OF ROSEMEAD 8838 E. Valley Blvd. Rosemead, California 91770 To Contractor: Southland Transit Inc. 3050 Rockwell Avenue El Monte, CA 91731 The addressee may change such addresses from time to time by serving notice as heretofore provided. Service of such notice or demand shall be deemed complete on the date of actual delivery as shown by the addressee's registry or certification receipt or at the expiration of the third day after the date of mailing (whether or not actually received by the addressee), whichever is earlier in time. 24. LIQUIDATED DAMAGES. In operating Transit Services for the City, Contractor will maintain the quality and reliability of service outlined in the Contract Documents. In the event that Contractor fails to operate the specified number of vehicles, or if service is not rendered in accordance with scheduled pick-up times, or if service is interrupted due to equipment failure or for any other reason within control of Contractor, actual damages will be sustained by City. The parties agree that it would be impractical and extremely difficult to fix the actual damages to the City if any such event should occur. The parties have considered the facts of a breach of this contract and have agreed that the amounts set forth on pages 26 and 27 of the City of Rosemead Request for Proposals Management and Operation of the Rosemead Transit System and incorporated herein by this reference are reasonable as liquidated damages in the event of any such breach, and that said sums shall be presumed to be the amount of the damages sustained by the City in the event such a breach occurs. 25. FORCE MAJEURE. Neither parry shall be responsible for delays or failures in performance resulting from acts beyond the control of the offending party. Such acts shall include but not be limited to, acts of God, fire, flood, earthquake, or other natural disaster, nuclear accident, riot, freight embargo, public regulated utility, or government statutes or regulations superimposed after the fact. 26. INSURANCE. It is agreed that CONTRACTOR shall maintain in force at all times during the performance of this Contract all appropriate coverage of insurance required by this Contract with an insurance business in the State of California. No subcontract work shall commence until similar insurance coverage has been obtained by the subcontractor and verified by the CONTRACTOR. The CONTRACTOR shall then immediately notify the CITY, in writing, of the types and amounts of such insurance. A. Coverage. CONTRACTOR shall maintain the following insurance coverage: i. Vehicle Liability Insurance. Throughout the term of this Agreement, Contractor shall provide vehicle liability insurance in the amount of Ten Million Dollars ($10,000,000.00) combined single limit Bodily Injury and Property Damage. Coverage may be provided through one or more policies and shall include: Uninsured Motorist (UM) and Personal Injury Protection (PIP) with coverage limits as required by law; Medical Payments with coverage limits of $500 per person per occurrence ii. General Liability and Protection and Indemnity Insurance. CONTRACTOR shall procure and maintain during the life of this Contract General Liability Insurance on a commercial form with a minimum of Ten Million Dollars ($10,000,000), covering all legal liability for personal injury, bodily injury, death and property damage to the vehicle maintenance facility and any applicable endorsement or rider for the storage, handling, transportation and disposal of Hazardous Substances that may arise out of CONTRACTOR's performance under this Contract except as may be covered by insurance coverage provided by the CITY, as described elsewhere in the Contract. 9 iii. Vehicle Physical Damage. With respect to the vehicles to be used under the terms of this Contract, CONTRACTOR shall maintain in full force and effect insurance covering vehicles against physical damage from comprehensive and collision, in an amount equal to the vehicles' actual cash value. Any deductible shall not exceed Ten Thousand Dollars ($10,000.00) Per Incident, must be stated in writing to the City and shall be the sole responsibility of the CONTRACTOR. iv. Workers' Compensation and Employer's Liability Insurance. CONTRACTOR shall procure and maintain during the life of this Contract Workers' Compensation Insurance in conformance with the laws of the State of California and with the laws of the United States and Employers' Liability Insurance with a minimum of One Million Dollars ($1,000,000). B. Subrogation Waiver. Each of the foregoing policies shall expressly waive subrogation against CITY. C. Failure to Secure. If CONTRACTOR at any time during the term hereof should fail to secure or maintain the foregoing insurance, CITY shall be permitted to obtain such insurance in the CONTRACTOR's name or as an agent of the CONTRACTOR and shall be compensated by the CONTRACTOR for the costs of the insurance premiums plus interest at the maximum rate permitted by law computed from the date written notice is received that the premiums have been paid. CONTRACTOR shall indemnify and hold harmless CITY from the failure to place, the failure to maintain, or the failure of any of the insurance policies required above. D. Additional Insured. CITY, its Council, Commissions, officers, and employees shall be named as additional insured under all insurance coverage, except Workers' Compensation, required by this Contract. An additional insured named herein shall not be held liable for any premium, deductible portion of any loss, or expense of any nature on this policy or any extension thereof. Any other insurance held by an additional insured shall not be required to contribute anything toward any loss or expense covered by the insurance provided by this policy. E. Primary Insurance. Endorsement(s) shall be provided which states that the coverage is Primary Insurance and that no other insurance affected by the CITY will be called upon to contribute to this coverage. F. Other Insurance Provisions. The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provisions: i. The CITY, its officers, officials, employees, agents and volunteers are to be covered as insured as respects; liability arising out of activities performed by or on behalf of the CONTRACTOR; products and completed operations of the CONTRACTOR; premises owned, occupied or used by the CONTRACTOR; or automobiles owned, leased hired or borrowed by the CONTRACTOR. The coverage 10 shall contain no special limitations on the scope of protection afforded to the CITY, its officers, officials, employees, agents or volunteers. ii. For any claims related to this project, the CONTRACTOR's insurance coverage shall be primary insurance as respects the CITY, its officers, officials, employees, agents and volunteers. Any insurance or self-insurance maintained by the CITY, its officers, officials, employees, agents or volunteers shall be excess of the CONTRACTOR's insurance and shall not contribute with it. iii. Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the CITY, its officers, officials, employees, agents or volunteers. iv. The CONTRACTOR's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. V. Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either parry, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the CITY. G. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. H. Verification of Coverage. CONTRACTOR shall furnish the CITY with original endorsements effecting coverage required by this clause. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. The endorsements are to be on forms provided by the CITY. All endorsements are to be received and approved by the CITY before work commences. As an alternative to the CITY's forms, the CONTRACTOR's insurer may provide complete, certified copies of all required insurance policies, including endorsements effecting the coverage required by these specifications. I. Subcontractors. CONTRACTOR shall include all subcontractors as insured under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverage for subcontractors shall be subject to all of the requirements stated herein. 27. SEVERABILITY. Should any part, term or provision of this Agreement be declared or determined by any court to be illegal or invalid, the validity of the remaining parts, terms or provisions shall not be affected thereby and said illegal or invalid part, term or provision shall be deemed not to be a part of this Agreement. IN WITNESS WHEREOF, the undersigned each has executed this Agreement as of the date first above written. 11 EXIIIBIT "A" 13 -~k'QTIP "WAJF Southland Transit lne. January 31, 2008 Chris Marcarello, Administrative Services Officer City of Rosemead 8838 East Valley Boulevard Rosemead, CA 91770 Re: Transit Service Proposal - Best and Final Offer Dear Mr. Marcarello: Our project interview only served to solidify our belief that Southland Transit is the right service provider for the City of Rosemead. Our experience with demand responsive service, both in elderly/disabled and general public modes is the most comprehensive in the region. We have also worked very effectively as resources to our City partners in providing route planning support for new service options. Attached are revised forms which reduce the overall mileage for the project. As we said in the interview materials we believe that the miles per hour will naturally increase from the current level as the service becomes more productive. We used the 11.25 miles per hour number that we calculated from three of our dial-a-rides in the San Gabriel Valley. This change reduced the hourly rate somewhat and also reduced the projected fuel cost for the City. The first set of attached forms is for the gasoline powered vehicles and the second is the Option A for alternative fueled vehicles for which we have proposed liquid injection propane engines. We also are offering a 2.5 passenger per hour guaranteed productivity threshold for the service. The contract standard is 2.0 but based on our experience with every other City that we serve in the San Gabriel Valley we are comfortable making this commitment. Depending on the service mode selected this guarantee could save the city between $25,000 and $50,000 per year as compared to the contract standard. We would work out appropriate language to codify this commitment. Normally we include some contract language which would specify that in any given month we would divide the total dial-a-ride passengers by 2.5 to compute the billing ceiling for revenue hours in that month. We currently have similar provisions in our Riverside Transit and City of Monrovia contracts. It was a pleasure to meet you and your staff, please let me know if there is anything else that I can do or provide as you finish your consideration of the proposals. Sincerely, Dave Daley Chief Operating Officer SETTING THE STANDARD FOR COMMUNITY TRANSIT IN SOUTHERN CALIFORNIA 3650 Rockwell Avenue, El Monte, CA 91731 . 626-488-3927' FAX 626-258-1329 ` ROSEMEAD TRANSIT COST PROPOSAL FORM, PAGE 1 Proposer's Name: Southland Transit, Inc. TO COMPLETE THE "PROPOSED COST FORMULA" SECTION: ITEM 1: Provide Cost per VSH consistent with "Total" from Breakdown of Cost per Hour form. ITEM 2: Provide Monthly Fixed Costs consistent with "Total" from Breakdown of Monthly Fixed Costs form. ITEM 3: Multiply "Projected Annual VRH" as shown by the "Cost per VRH." ITEM 4: Multiply "Monthly Fixed Costs" from item 2 times the number of months in that contract year. PROPOSED COST FORMULA Year One Year Two Year Three Year Four YearS COST FORMULA (10 Months) (12 Months) (12 Months) (12 Months) (12 Months) 1. Cost per VRH $ 20.49 $ 21.13 $ 21.76 $ 22.42 $ 23.09 2. Monthly Fixed Cost $ 34,620 $ 35,058 $ 35,727 $ 36,414 $ 37,120 Projected Annual VRH 14,250 17,100 17,100 17,100 17,100 3.Annual VRH Cost $ 292,051 $ 361,300 $ 372,139 $ 383,303 $ 394,802 4. Annual Fixed Costs $ 346,197 $ 420,700 $ 428,727 $ 436,974 $ 445,446 TOTAL COST (3+4) $ 638,247 $ 782,000 $ 800,866 $ 820,277 $ 840,248 This Cost Proposal Form is to be used to submit the proposed contractor's firm cost proposal for all work described in the RFP and Scope of Work. The detailed Cost Breakdowns of the Cost Proposal Form should be consistent with proposed Cost Per Vehicle Revenue Hour and Monthly Fixed Costs. BREAKDOWN OF "COST PER VRH" IN PROPOSED COST FORMULA COST PER VRH BREAKDOWN Year One Year Two Year Three - Year Four Year Five Driver Wages $ 13.68 $ 14.10 $ 14.52 $ 14.96 $ 15.41 Driver Fringe Benefits $ 2.32 $ 2.39 $ 2.46 $ 2.54 $ 2.61 Rev Veh Maintenance $ 4.50 $ 4.64 $ 4.78 $ 4.92 $ 5.07 Other (Specify) TOTAL COST PER VRH $ 20.49 $ 21.13 $ 21.76 $ 22.42 $ 23.09 ROSEMEAD TRANSIT COST PROPOSAL FORM, PAGE 2 Proposer's Name: Southland Transit, Inc. BREAKDOWN OF "MONTHLY FIXED COSTS" (Note: Costs shown are to be the average monthly fixed costs by category) MONTHLY FIXED COST BREAKDOWN Year One Year Two Year Three Year Four Year Five General Manager Salary $ 3,120 $ 3,214. $ 3,310 $ 3,409 $ 3,512 General Manager Fringe $ 530 $ 545 $ 562 $ 579 $ 596 Ops Supervisor Salary $ 964 $ 993 $ 1,023 $ 1,053 $ 1,085 Dips Supervisor Fringe $ 164 $ 169 $ 174 $ 179 $ 184 Maintenance Mgr Salary Maint. Mgr Fringe Dispatcher Wages $ 1,990 $ 2,049 $ 2,111 $ 2,174 $ 2,239 Dispatcher Fringe $ 338 $ 348 $ 358 $ 369 $ 380 Reservationist Wages $ 1,560 $ 1,607 $ 1,655 $ 1,705 $ 1,756 Reservationist Fringe $ 265 $ 273 $ 281 $ 289 $ 298 Road Supv Wages $ - $ - $ - $ - $ - Road Supv Fringe $ - $ - $ - $ - $ - Hinng/Training $ 292 $ 298 $ 304 $ 310 $ 316 Safety $ 213 Uniforms $ 172 $ 175 $ 179 $ 182 $ 186 Non-Revenue Vehicles $ 872 $ 872 $ 872 $ 872 $ 872 Janitorial Telephone $ 992 $ 1,012 $ 1,032 $ 1,053 $ 1,074 Utilities $ 200 $ 204 $ 208 $ 212 $ 216 Office Supplies $ 116 $ 118 $ 120 $ 123 $ 125 Accounting $ 1,100 $ 1,122 $ 1,144 $ 1,167 $ 1,191 INSURANCE: General Liability $ 279 $ 284 $ 290 $ 296 $ 302 Automobile Liability $ 2,302 $ 2,348 $ 2,395 $ 2,442 $ 2,491 Collision/Comprehensive $ 582 $ 593 $ 605 $ 617 $ 630 Workers Compensation $ 2,784 $ 2,840 $ 2,897 $ 2,955 $ 3,014 Facility $ 500 $ 515 $ 530 $ 546 $ 563 Vehicles/Equipment $ 8,596 $ 8,596 $ 8,596 $ 8,596 $ 8,596 Start Up Cost $ 295 $ 295 $ 295 $ 295 $ 295 Management Fee/Profit $ 6,398 $ 6,590 $ 6,787 $ 6,991 $ 7,201 TOTAL MONTHLY FIXED COSTS $ 34,620 $ 35,058 $ 35,727 $ 36,414 $ 37,120 (NOTE: Listing of typical cost items on this provided Corm does not require Contractor to provide this position, utility or service.) ESTIMATED ANNUAL FUEL COST Year One Year Two Year Three Year Four Year Five Projected Total Vehicle Miles 182,756 219,308 219,308 219,308 219,308 Estimated Annual Fuel Cost $ 68,534 $ 85,941 $ 89,808 $ 93,850 $ 98,073 Assumed Cost/Gal Gasoline $ 3.00 $ 3.14 $ 3.28 $ 3.42 $ 3.58 Assumed Cost/Gal Diesel N/A I N/A N/A N/A N/A ROSEMEAD TRANSIT COST PROPOSAL OPTION A: ALTERNATIVE FUEL VEHICL Proposer's Name: COMPLETE THE "PROPOSED COST FORMUL PAGE1 Inc. ITEM 1: Provide Cost per VSH consistent with 'Total' from Breakdown of Cost per Hour form. ITEM 2: Provide Monthly Fixed Costs consistent with "Total" from Breakdown of Monthly Fixed Costs form. ITEM 3: Multiply "Projected Annual VRH" as shown by the "Cost per VRH." ITEM 4: Multiply "Monthly Fixed Costs" from item 2 times the number of months in that contract year. PROPOSED COST FORMULA Year One Year Two Year Three Year Four Year 5 COST FORMULA (10 Months) (12 Months) (12 Months) (12 Months) (12 Months) 1. Cost per VRH $ 20.49 $ 21.13 $ 21.75 $ 22.42 $ 23.09 2. Monthly Fixed Cost $ 37,877 $ 38,326 $ 39,005 $ 39,702 $ 40,419 Projected Annual VRH 14,250 17,100 17,100 17,100 17,100 3. Annual VRH Cost $ 292,051 $ 361,300 $ 372,139 $ 383,303 $ 394,802 4. Annual Fixed Costs $ 378,771 $ 459,906 $ 468,054 $ 476,425 $ 485,025 TOTAL COST (3+4) $ 670,822 $ 821,206 $ 840,193 $ 859,728 $ 879,827 This Cost Proposal Form is to be used to submit the proposed contractor's firm cost proposal for all work described in the RFP and Scope of Work. The detailed Cost Breakdowns of the Cost Proposal Form should be consistent with proposed Cost Per Vehicle Revenue Hour and Monthly Fixed Costs. BREAKDOWN OF "COST PER VRH" IN PROPOSED COST FORMULA COST PER VRH BREAKDOWN Year One Year Two Year Three Year Four Year Five Driver Wages $ 13.68 $ 14.10 $ 14.52 $ 14.96 $ 15.41 Driver Fringe Benefits $ 2.32 $ 2.39 $ 2.46 $ 2.54 $ 2.61 Rev Veh Maintenance $ 4.50 $ 4.64 $ 4.78 $ 4.92 $ 5.07 Other (Specify) TOTAL COST PER VRH $ 20.49 $ 21.13 $ 21.76 $ 22.42 $ 23.09 ROSEMEAD TRANSIT COST PROPOSAL FORM, PAGE 2 OPTION A: ALTERNATIVE FUEL VEHICLES Proposer's Name: Southland Transit, Inc. BREAKDOWN OF "MONTHLY FIXED COSTS" (Note: Costs shown are to be the average monthly fixed costs by catenorv) MONTHLY FIXED COST BREAKDOWN Year One Year Two ' Year Three Year Four . Year Five General Manager Salary $ 3,120 $ 3,214 $ 3,310 $ 3,409 $ 3,512 General Manager Fringe $ 530 $ 545 $ 562 $ 579 $ 596 Ops Supervisor Salary $ 964 $ 993 $ 1,023 $ 1,053 $ 1,085 Ops Supervisor Fringe $ 164 $ 169 $ 174 $ 179 $ 184 Maintenance Mgr Salary Maint. Mgr Fringe Dispatcher Wages $ 1,990 $ 2,049 $ 2,111 $ 2,174 $ 2,239 Dispatcher Fringe $ 338 $ 348 $ 358 $ 369 $ 380 Reservationist Wages $ 1,560 $ 1,607 $ 1,655 $ 1,705 $ 1,756 Reservationist Fringe $ 265 $ 273 $ 281 $ 289 $ 298 Road Supv Wages $ - $ - $ - $ - $ - Road Supv Fringe $ - $ - $ - $ - $ - Hiring/Training $ 292 $ 298 $ 304 $ 310 $ 316 Safety $ 213 Uniforms $ 172 $ 175 $ 179 $ 182 $ 186 Non-Revenue Vehicles $ 872 $ 872 $ 872 $ 872 $ 872 Janitorial Telephone $ 992 $ 1,012 $ 1,032 $ 1,053 $ 1,074 Utilities $ 200 $ 204 $ 208 $ 212 $ 216 Office Supplies $ 116 $ 118 $ 120 $ 123 $ 125 Accounting $ 1,100 $ 1,122 $ 1,144 $ 1,167 $ 1,191 INSURANCE: General Liability $ 279 $ 284 $ 290 $ 296 $ 302 Automobile Liability $ 2,302 $ 2,348 $ 2,395 $ 2,442 $ 2,491 Collision/Comprehensive $ 582 $ 593 $ 605 $ 617 $ 630 Workers Compensation $ 2,784 $ 2,840 $ 2,897 $ 2,955 $ 3,014 Facility $ 500 $ 515 $ 530 $ 546 $ 563 Vehicles/Equipment $ 11,527 $ 11,527 $ 11,527 $ 11,527 $ 11,527 Start Up Cost $ 295 $ 295 $ 295 $ 295 $ 295 Management Fee/Profit $ 6,723 $ 6,925 $ 7,133 $ 7,347 $ 7,567 COSTS $ 37,877 $ 38,326 $ 39,005 $ 39,702 $ 40,419 (NOTE: Listing of typical cost items on this provided form does not require Contractor to provide this position, utility or service.) ESTIMATED ANNUAL FUEL COST Year One Year Two Year Three Year Four Year Five Projected Total Vehicle Miles 182,756 219,308 219,308 219,308 219,308 Estimated Annual Fuel Cost $ 44,420 $ 55,703 $ 58,209 $ 60,829 $ 63,566 Assumed Cost/Gal Gasoline $ 1.75 $ 1.83 $ 1.91 $ 2.00 $ 2.09 Assumed Cost/Gal Diesel N/A N/A N/A N/A N/A ;j 64city7l CITY OF ROSEMEAD By: ( U 1 JOHN 4RXN, MAYOR Attest: , L wl"101 GLORIA MOLLEDA, CITY CLERK "Contractor" SOUTHLAND TRANSIT INC. Corporate cer By: ~n✓G O,trG1, Coo Corporate Officer )aos 0Jh'rIA'1au, Sc,-26tkA7 12 APPROVED AS TO FORM: ROSEMEAD DIAL-A-RIDE POLICIES Service Description: The Rosemead Dial-A-Ride is an advance-reservation, shared-ride transportation service for residents of the City of Rosemead. Eligibility: Dial-A-Ride service is available to any resident of the City of Rosemead who has been certified by the City as 55 years of age or older or as being handicapped. Applications can be obtained from City Hall or by telephoning 626- Service Area: Service is provided from origins within the city limits of Rosemead to any destination within the city or within a 5 mile radius of the city limits. Return trips are provided from out-of-city destinations back into the city. Long-Distance Medical Trips: Limited trips for medical appointments only are provided to the Kaiser Hospital facility in Baldwin Park and the Huntington Memorial Hospital facility in Pasadena. No more than one vehicle may be committed to these trips at any time and trips will be provided on a first-come, first-served basis. Service Days and Hours: Dial-A-Ride service operates the following days and hours: Weekdays (Monday - Friday): 6:00 am - 7:00 pm Weekends (Saturday and Sunday): 6:00 am - 7:00 pm Holidays: 8:00 am - 4:00 pm The Dial-A-Ride operates reduced service levels on New Year's Day, Memorial Day, July 4`h, Labor Day, Thanksgiving Day, and Christmas Day. The CITY reserves the right to direct the operation of reduced levels of service on unofficial holidays and during holiday periods. Reservation Procedures: Requests for service may be made by calling 626-572-4099 up to 14 days in advance of the service day. TDD service for individuals with hearing disabilities is available at 626- . Trips that are taken on a regular basis at the same day and time each week can be set up as subscription trips. Same day and immediate trip requests are accommodated if capacity is available. When calling for a trip, caller should be ready to provide the following information: ■ Caller's name; ■ Telephone number; ■ Address of trip origin; ■ Address of trip destination; • Date and time that trip is desired; • Number of eligible riders traveling on this trip; and • Whether anyone making this trip will be using a wheelchair. Passenger Fare: Riding the Dial-A-Ride costs 50 cents ($0.50) per person for a one-way trip. The drivers do not carry change, so please have exact change when boarding. E rn ~ O 07 d O C C ~ O_ co +V O L y O d am N N C d ~ O N R d d ~ d d V/ U O O lx O w O w v a N m w 0 N N 7 m m O N O C O N C 7 N O D m m O p O m m O M O N Q N O Q m m 0 0 - O M N O 2 m m m O N N O O N d N O N LL LL m m O u1 m O c ~ ~ c m ~ O m OJ o on o m 0 U Q ~ N O U Q 0 m 0 > > O O > > O Z Z a 'o x n K Q A 0 > m m II> U n w w N a > d O a x W E m ~ o x a O) ~ o o `5 O ' A ~ x n ` H K > a r > a m v E a H U C a a Q Z a o o ~ n y E U U o n U a> O U m m w 0 0? LL N (0 O F O O C_ O O t0 O O r 0 a d LL r 0 c m ornQN~~= omr~~oorn o0 0 ~~Q r ~ovoi ui 0M OA M u N ~ U) M C) th N ~ Q d ~ f» » F» O F» e» v> ~ O O O O~ R O o O m Q W N op o O Z` O Z O pM NW Z Q N O O h 0 Q ~ O ( p O N~ N ~ f0 ~ O M M m (O O r ai o~ ~O I. I N 121o I s 1- I olr~~n~~~~l~ = o E O d w Q O Q - (p ^ - O O - co N fA - rn (O M - o N fA - o ~O O Q - m - Q7 O - N N ~ - r (O f9 - 07 fA - o ~ co O Q - Q ` - O - r N vi - r O fA - o (D EA - R C 0 m y Q t7 N Q a N O O N o O Q O N o O r N r t") (O O O N l7 t0 ~ O N N ~ O r N C 0 G O ~ (p M fA N f9 N d3 ~ O ~ ~ t0 V EA C')W NN P -~i (D QM ~ [")M CL m N V C C E o ~ o o 3 y 't ~ y N o a ~ o ~ a ~ a ~ o E a C _ m O `y ~j ~ C _ o' d t~ m tt C m o `y (j tt O 2 n m O x n 3 « x n y d ' ~ ~ y u m m Z' a m i ~ i y m m 2 a m - 7 u~ y m m Z' y-> a m O O N a m a~ rv ` LL u N m v LL 3 m d v LL H ~ LL` O m > v n° a u O j 8 n n n w O j n n n m M x x y O Q N v Z o o N `y 2 0 o in N v 2 0 o h T T o. d U U 0 N o ~ n o U U o o N n v N U U U a A _ N U a ) s . y r F U G N N 6 6 W N N W 6 6 N N ' N d 6 6 U N ~ LL> 0 0 Z LL ~ LL> 0 0 Z LL 7 LL> O O Z LL G I N 0 CL R C d O ~ d i+ v O C w E C 0 F d ~ a E z d ~ N L O y M it LL O. d O O a o H U y N O 0 N d C 7 V O a d LL O C N 7 V O U d O O O Z Q O U V O 0 a ~ o i m 2 n N m ~ ✓i N r ~ u` `u d 1 V_ d d d N K Z O O o n~ U g U U H ~ v a> 0 0 z I b O 0 N d C 7 N O N A O 0 N d C 7 O O N O O O Z O 0 U U) O O d O O Q 0 0