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Ordinance No. 579 - Falcon CommunicationsORDINANCE NO. 579 Ll AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF ROSEMEAD GRANTING A NON-EXCLUSIVE FRANCHISE TO FALCON COMMUNICATIONS TO OPERATE A CABLE COMMUNICATIONS SYSTEM IN THE CITY OF ROSEMEAD AND SETTING FORTH CONDITIONS ACCOMPANYING THE GRANTING OF THE FRANCHISE r7l i `r jr 4 TABLE OF CONTENTS 11 SECTION 1: SECTION 2: SECTION 3: SECTION 4: SECTION 5: SECTION 6: SECTION 7: SECTION 8: SECTION 9: SECTION 10: SECTION 11: SECTION 12: SECTION 13: SECTION 14: SECTION 15: SECTION 16: SECTION 17: TITLE INTENT 0 GRANT OF FRANCHISE DEFINITIONS GENERAL REQUIREMENTS CONSTRUCTION AND SERVICE REQUIREMENTS SYSTEM DESIGN AND PERFORMANCE REQUIREMENTS SERVICE AND PROGRAMMING REQUIREMENTS SUPPORT FOR LOCAL PROGRAMMING RATES AND CHARGES PURCHASING, TRAINING AND HIRING REQUIREMENTS REGULATION RIGHTS OF INDIVIDUALS PROTECTED TERMINATION AND RENEWAL RIGHT TO PURCHASE THE SYSTEM SEPARABILITY FORCE MAJEURE; GRANTEE'S INABILITY TO PERFORM ORDINANCE NO. 579 Q_ AN ORDINANCE granting a non-exclusive franchise to Falcon Communications, a California partnership between D-H Cablevision, Marc Nathanson, Blackhawk Communications and Blackhawk Management, Inc. to use the streets and public ways within the City of Rosemead for the operation of a cable communications system for fifteen years under certain terms and conditions and fixing an effective date; and to otherwise provide with respect thereto. THE CITY COUNCIL OF THE CITY OF ROSEMEAD DOES ORDAIN AS • FOLLOWS: SECTION 1. TITLE This Ordinance shall be known and may be cited as the "City of Rosemead Falcon Communications Cable Communications Franchise Ordinance". SECTION 2. INTENT The City Council of the City of Rosemead hereby finds, determines and declares: (a) The City Council previously enacted Ordinance No. 571, which authorized the City to grant one or more non-exclusive, revocable franchises to operate, construct, maintain and reconstruct a cable communications system within the City; and Y ~ . (b) After due evaluation of the applications by the Council and its staff, and after the receipt of input at public hearings, the City Council has determined that it is in the best interests of the City and its residents to grant a non-exclusive, revocable Franchise to Falcon Communications; and (c) The award of this Franchise is made on the basis of the following criteria reviewed during the evaluation pr (1) (2) (3) (4) ocess: The quality of service; and The subscriber rates; and Potential income to the City; and Experience of the applicant; and Financial responsibility of the applicant. SECTION 3. GRANT OF FRANCHISE 3.1 Grant. Falcon Communications, a California partnership, with its principal place of business at 199 South Los Robles Avenue, Suite 600, Pasadena, California, 91101, hereinafter called the Grantee, is hereby granted for • itself, its successors and assigns, subject to the terms and conditions of this Ordinance, the Franchise, authority, right, and privilege, for a fifteen-year period from and after the effective date hereof, to construct, operate, main- tain and reconstruct a cable communications system within the streets and public ways within the City of Rosemead. 2 3.2 Right of Grantor to Issue Franchise. Grantee acknowledges and accepts the right of Grantor to issue a Franchise and Grantee agrees it shall not now or at any time hereafter challenge this right in any way or in any State or Federal court. 3.3 Effective Date of Franchise. The effective date of the Franchise shall be June 28, 1985. 3.4 Duration. The term of the Franchise shall be fifteen (15) years commencing on June 28, 1985, and ending on June 27, 2000. On such date the Franchise shall be of no force and effect unless previously extended or renewed in accordance with the provisions of the Cable Communications • Policy Act of 1984 and Section 14 hereof. 3.5 Franchise Not Exclusive. This Franchise shall not be construed as any limitation upon the right of the Grantor, through its proper officers, to grant to other persons or corporations rights, privileges, or authority similar to or different from the rights, privileges, and authority herein set forth, in the same or other streets and public ways or public places by franchise, permit, or otherwise, provided, however, that such additional grants shall not operate to materially modify, revoke or terminate any rights granted to Grantee herein. 3.6 Franchise Acceptance. The Grantee shall, within thirty (30) days after passage of this Ordinance, file in the 3 office of the City Clerk a written acceptance of this Ordinance executed by a general partner of Grantee in a form approved by the City Attorney. Failure of Grantee to accept the Franchise as provided herein shall cause the Franchise to become null and void. 3.7 Use of Public Streets and Ways. For the purpose of operating and maintaining a cable communications system in the City, the Grantee may erect, install, construct, repair, replace, reconstruct, and retain in, on, over, under, upon, across, and along the public streets and ways within the City such wires, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, pedestals, attachments, and other property and equipment as are necessary and appurtenant • to the operation of the Cable Communications System. Prior to commencing underground construction or the erection of any new poles in the public right-of-way, Grantee shall submit plans to the City Engineer's office and obtain his written approval prior to commencing construction. Grantee shall not commence any construction or alteration subject to the approval of any utility, without that utility's prior approval. SECTION 4. DEFINITIONS For the purposes of this Ordinance, the following words, terms, phrases and their derivatives shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future tense, words in 4 the plural number include the singular number, and words in the singular number include the plural number. The word "shall" is always mandatory and not merely directory. 4.1 "City" means the City of Rosemead, and all the territory within its present and future corporate boundaries. 4.2 "City Council" means the Council of the City of Rosemead. 4.3 "FCC" means the Federal Communications Commission, or a designated representative. 4.4 "Cable Television System", "Cable Communications System", "Cable System" or "System" sometimes referred to as • "Cable TV Systems", "CATV System" or "Broadband Communica- tions Network", means a system of antenna cables, amplifiers, towers, microwave links, cablecasting studios, and any other conductors; converters, equipment or facilities, designed and constructed for the primary purpose of producing, receiving, amplifying, storing, processing, or distributing audio, video, digital, or other forms of electronic or electrical signals. • 4.5 "Grantee" means the person or entity to which a franchise henceforth is granted for the construction, operation, maintenance, and reconstruction of a cable communications system, and the lawful successors, transferees, or assignees of said corporation or entity. 5 4.6 "Grantor" means the City of Rosemead represented by the City Council acting within the scope of its jurisdiction. 4.7 "Subscriber" means any person, firm, corporation, or other entity who or which elects to subscribe to, for any purpose, a service provided by the Grantee by means of or in connection with the cable television system. 4.8 "Residential Subscriber" means a subscriber who receives a service in an individual dwelling unit, where the service is not to be utilized in connection with a business, trade, or profession. 4.9 "Commercial Subscriber" means a subscriber who receives a service in a place of business, where the service • may be utilized in connection with a business, trade or profession. 4.10 "Agency Subscriber" means a subscriber who receives a service in a government or public agency, school, or non-profit corporation. 4.11 "Programmer" means any person or entity who or which produces or otherwise provides program material or • information for transmission by video, audio, digital, or other signals, either live or from recorded tapes or other storage media, to subscribers, by means of the cable television system. 4.12 "Channel" means a certain number of megahertz (MHz) frequency band, which is capable of carrying either one 6 standard video signal, a number of audio, digital or other non video signals, or some combination of such signals. 4.13 "Local Origination Channel" means any channel where the Grantee is the only designated programmer, and provides video programs to subscribers. . 4.14 "Public Access Channel", "Community Access Channel" or "Community Channel" means any channel where any member of the public or any non-commercial organization may be a programmer, without charge, on a first-come, first- served, non-discriminatory basis. 4.15 "Educational Channel", "Educational Access Channel" means any channel where educational institutions are • the only designated programmers. 4.16 "Government Channel" or "Government Access Channel" means any channel where local government agencies are the only designated programmers. 4.17 "Leased Channel" or "Leased Access Channel" means any channel available for lease and programming by persons or entities other than the Grantee, including, at Grantee's 0 option, those portions of the other access channels not in use by their designated programmers. 4.18 "Open Channel" means any channel that can be received by all subscribers, without a premium charge. 7 4.19 "Private Channel" or "Closed-Circuit Channel" means any channel which is available only to subscribers who are provided with special converter or terminal equipment to send or receive signals on that channel. 4.20 "Converter" means an electronic device which converts signal carriers from one form to another. 4.21 "Broadcast Signal" means a television or radio signal that is transmitted over-the-air to a wide geographic audience and is received by a cable television system off- the-air, by microwave link, by satellite receiver, or by other means. 4.22 "Non-Broadcast Signal" means a signal that is • transmitted by a cable television system and that is not involved in an over-the-air broadcast transmission path. 4.23 "Cablecast Signal" means a non-broadcast signal that originates within the facilities of the cable television system. 4.24 "Basic Subscriber Television Service" means all subscriber services provided by Grantee including the • delivery of broadcast signals, covered by the regular monthly charge paid by all subscribers, excluding optional services for which a separate charge is made. Basic Subscriber Television Service may be offered to subscribers in one or more tiers, or combinations of programs. 8 4.25 "Basic Subscriber Radio Service" means the provision to all subscribers of such audio services as the retransmission of broadcast FM radio signals, the retransmis- sion of shortwave, weather, news, time and other similar audio bradcast channels, and the transmission of cablecast FM radio signals, as permitted by the FCC. 4.26 "Institutional Service" means such video, audio, data and other services provided to institutional users on an individual application, private channel basis. These may include, but are not limited to, two-way video, audio or digital signals among institutions, or from institutions to residential subscribers. . 4.27 "Additional Subscriber Service" means any service not included in "Basic Subscriber Television Service", or "Basic Subscriber Radio Service" or "Institutional Service", including, but not limited to, "Pay-Cable". 4.28 "Pay-Cable" or "Pay-Television" means the delivery to subscribers, over the cable television system, of television signals for a fee or charge to subscribers over and above the charge for basic subscriber service, on a per • program, per channel, or other subscription basis. 4.29 "Streets and Public Ways" means the surface of and the space above and below any public street, sidewalk, alley, easement, right-of-way, or other public ways of any type whatsoever, now or hereafter existing as such within the City. 9 0 0 4.30 "Resident" means any person residing in the City. 4.31 "Monitoring" means observing a one-way communications signal, or the absence of a signal, where the observer is neither the subscriber nor the programmer, whether the signal is observed by visual or electronic means, for any purpose whatsoever. 4.32 "Tapping" means observing a two-way communication signal exchange, where the observer is neither of the communicating parties, whether the exchange is observed by vivsual or electronic means, for any purpose whatsoever. 4.33 "Year" means a full calendar year commencing from the effective date of the Franchise, as provided in Section • 3.3 hereof. 4.34 "Section" means any section, subsection, or provision of this Ordinance. 4.35 "School" means any public educational institution including primary and secondary schools, colleges and universities and all similarly situated private and parochial educational institutions which have received the appropriate • accreditation from the State of California, and where required, from other authorized accrediting agencies. 4.36 "Franchise Agreement" means a signed and notarized statement on the part of both Grantor and Grantee accepting and agreeing to all of the provisions of the Franchise herein granted, including reference specifications, franchise 10 applications, and other related material. The Franchise Agreement may modify terms of this Ordinance by mutual agreement with any such modification confirmed formally by appropriate ordinance amendment. 4.37 "Gross Annual Revenues" means the annual gross revenues received by the Grantee from all sources of operation of the cable communications system within the City limits of Grantor including guide subscriptions, converter and remote control rental, advertising and installation charges, but shall exclude any deposits and any sales, excise or other taxes, or other payments collected for direct pass- through to local, state or federal government. 4.38 "Person" means any corporation, partnership, proprietorship, individual or organization authorized to do business in the State of California, or any natural person. SECTION 5. GENERAL REQUIREMENTS 5.1 Governing Requirements. Grantee shall comply with the requirements of this Ordinance and Ordinance No. 571, and all offerings contained in Grantee's Franchise Application except as specifically modified by this Ordinance and/or the Franchise Agreement. In the event of any conflict, the provisions of this Ordinance shall first govern, followed by the provisions of Ordinance No. 571, the Franchise Agreement and the Grantee's Franchise Application in that order. 11 -0 5.2 Franchise Fee 0 Following the issuance and acceptance of the Franchise, the Grantee shall pay to the Grantor a franchise fee of five percent (5%) of gross annual revenues. These payments shall be computed and paid on a quarterly basis, and due no later than thirty (30) days following the end of each quarter of Grantee's fiscal year. 5.3 Letter of Credit. Within thirty (30) days of the effective date of the Franchise, Grantee shall deliver to Grantor an irrevocable and unconditional letter of credit in form and substance acceptable to Grantor, from a bank approved by Grantor in the amount of $25,000. Such a letter shall be maintained on deposit throughout the term of this Franchise. The use of the letter of credit by Grantor to satisfy any penalties shall be in full compliance with the provisions of Sections 6.3, 12.2 and 17 of this Ordinance. In the event of Grantor use of the letter of credit, said letter of credit shall be immediately replenished to the $25,000 level by Grantee. 5.4 Faithful Performance Bond. Upon the effective date of the Franchise, Grantee shall furnish proof of the posting of a faithful performance bond, which may be a corporate surety bond, running to the Grantor, in the penal sum of $300,000. The faithful performance bond shall be a form approved by the City Attorney. Upon demonstration by Grantee to the satisfaction of Grantor that all the construction to be undertaken in the City pursuant to the Franchise Agreement has in fact been completed and the system is fully 12 operational, the bond shall be reduced to a sum of $60,000. Such bond for the sum of $60,000 shall be maintained by the Grantee throughout the term of this Franchise. 5.5 Liability Insurance and Indemnification. Upon the effective date of the Franchise, Grantee shall furnish proof that Grantor has been added as a named insured to the liability insurance policy. Said policy shall remain in force, in the minimum amount of $2,000,000, in the areas of general and owners liability and property damage. Grantee shall also provide worker's compensation coverage consistent with California statutory requirements and motor vehicle insurance coverage of $2,000,000. Insurance coverage during system construction, fire coverage and extended coverage shall all provide for 100% coverage of the replacement value of the assets. Grantee shall receive 30 days written notice prior to any alteration of a material provision of the insurance or any reduction in coverage of the insurance by this Section. Such notice shall also be required in the case of cancellation of any coverage required by this Section. The required insurance policies shall be maintained throughout the duration of this Franchise, with copies of • policies filed with Grantor. 5.6 Recovery of Franchise Costs. Grantee, within sixty (60) days after receipt from Grantor of a written itemization, shall reimburse Grantor for its reasonable costs incurred on or after July 1, 1984 during 13 1 the franchise process to the extent not recovered by applica- tion fees from all companies submitting proposals. 5.7 Payment to Grantor. No acceptance of any payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the Grantor may have for further or additional sums payable under the provisions of this Ordinance. All amounts paid shall be subject to audit and recomputation by the Grantor. 5.8 Reporting Periods. The fiscal year of Grantee runs from May 1 to April 30. All reports and payments required of Grantee by Grantor, whether annual or quarterly, is shall be made to coincide with Grantee's fiscal year. SECTION 6. CONSTRUCTION AND SERVICE REQUIREMENTS 6.1 General. Subject to the provisions of Section 17 hereof, the Grantee shall meet or exceed all the material construction and service requirements set forth in this Ordinance and in addition shall meet or exceed those material service requirements set forth in Grantee's Franchise • Application. The Grantee shall meet the service requirements (as set forth in Section 8) regardless of whether subscriber penetration and/or revenue projections contained in the Application prove to be correct. It is the Grantor's intent that Grantee shall not be penalized for minor breaches of the 14 i • terms hereof so long as its best efforts are consistently maintained. 6.2 Construction Schedule. Grantee shall complete system construction and offer service to all residents within twelve (12) months after beginning construction. Grantee represents that it has a make-ready agreement with Pacific Bell. Grantee shall file for pole make-ready permits with the utilities within 60 days of the effective date of the Franchise. For purposes of this Section, construction shall be deemed to have commenced with the issuance of the first pole release or clearance from a utility. Grantee shall notify Grantor as poles are released by the utilities. • 6.3 Penalties for Delay in Construction. Grantor may, at its sole option, apply any of the following penalties in connection with delays in system construction due to causes which are within Grantee's reasonable control or which are reasonably foreseeable. (a) Reduction in the duration of the franchise on a month-to-month basis for each month of unexecused delay exceeding six (6) months. • (b) Forfeiture of performance bonds and termination of franchise for unexcused delays exceeding one (1) year. (c) If, after six (6) months of the effective date of the franchise, Grantee has not commenced construction and Grantee does not commence construction within thirty (30) days of written notice of such 15 failure from Grantor, subject to the procedural provisions of Section 12.4 hereof, Grantor may impose a financial penalty not to exceed One Thousand Dollars ($1,000.00) per day for each day the Grantee fails to initiate construction. For any schedule delay that may occur, the burden of proof shall be on the Grantee to demonstrate that such delay was beyond its reasonable control or was not reasonably foreseeable. The imposition by Grantor of any such penalties shall be in accordance with the procedures set forth in Section 12.4 hereof. 6.4 Right of Inspection of Construction. Grantor shall have the right to inspect all construction or installation work performed subject to the provisions of the Franchise and to make such tests as it shall find necessary to ensure compliance with the terms of the Franchise and other pertinent provisions of law. 6.5 Provision of Residential Service. Grantee shall provide all residential services to all residents of the City, excluding those individuals in commercial establish- ments or institutions at uniform installation charges and monthly rates. Service for individuals in commercial establishments or institutions shall be provided pursuant to negotiations and agreement with the respective proprietors. New residences in active cable areas shall be offered service within ninety (90) days after occupancy. 16 6.6 Erection of Poles. • If additional poles in an existing utility system route are required, Grantee shall negotiate with the utility company for the installation of the needed poles or Grantee may at its option, subject to the prior approval of the Grantor, construct necessary poles. The Grantee shall negotiate the lease of pole space and facilities from the existing pole owners for all aerial construction, under mutually acceptable terms and conditions. 6.7 Trimming of Trees. In the conduct of its business, 11 Grantee shall be allowed to trim trees in order to provide space for its facilities. Such tree trimming shall be done in compliance with existing City practices and procedures and in a safe and efficient manner with due regard for the health of the trees involved. Grantee shall exercise diligence to assure that trees are trimmed as little as possible and follow practices designed to cause the minimum amount of trauma to the trees being trimmed. All refuse created by tree trimming shall be removed and disposed of by Grantee in an acceptable manner. 6.8 Cooperation of Grantor. Grantor pledges to fully • assist Grantee in obtaining all licenses, permits, certifications, releases, authorizations and/or agreements required by governmental agencies or utilities for the construction and operation of system. Grantor understands that time may well be of the essence in obtaining the aforementioned permissions and agrees to provide its assistance with all due diligence. Grantor also agrees to 17 evaluate and act on all Grantee applications for Grantor permits, licenses, certificates, releases, authorizations and/or agreements with all due speed and not to unnecessarily withhold the granting of same. SECTION 7. SYSTEM DESIGN AND PERFORMANCE REQUIREMENTS 7.1 System Configuration Grantee shall provide the following principal design features in its cable communications system: A single-cable, two-way capable 450 MHz/64 channel subscriber distribution network, fed from a single hub. 7.2 System Configuration and Channel Capacity. The • cable system shall be installed to deliver signals at frequencies up to four hundred fifty (450) Megahertz (MHz). 7.3 Satellite Earth Stations. Grantee shall provide a reasonably sufficient number of earth stations to receive signals from all operational communications satellites that generally carry programs available to the cable system, throughout the life of the Franchise. • 7.4 Cablecasting Facilities. Grantee shall provide the following cablecasting facilities, which need not be located within the City limits of Rosemead, or their equivalent for the cable communications system serving the City at the estimated costs shown: 18 Quantity Item Use Unit Cost Total Cost 1 Studio L.O. $800,000* $200,000 1 Cablecasting/Master L.O./Access $ 40,000 Control 1 Editing System L.O./Access $ 40,000 1 ENG Production Unit L.O. $ 21,000 - Miscellaneous Equipment L.O./Access $ 25,000 - Remote Mobile L.O./Access $ 20,000 5 Character Generators Access $ 7,000 $ 35,000 TOTAL: $381,000 *Grantee shall dedicate 25% usage time of its regional local origination studio in Alhambra and 25% usage time of its Temple City studio exclusively to Rosemead. 7.5 Interconnection. Grantee shall interconnect the cable communications system with all other cable systems in Los Angeles County operated by Grantee. The interconnection shall be completed within two (2) years of commencement of construction of the system. Upon the request of the Grantor, Grantee shall begin negotiations with cable system operators in other adjacent • cities to achieve interconnection. Within six (6) months of any Grantor request, Grantee shall report to Grantor the results of the negotiations. 7.6 Emergency Alert Capability. Grantee shall provide an emergency audio override capability to permit Grantor to 19 i ~ interrupt and cablecast an audio message on all channels simultaneously in the event of disaster or public emergency. 7.7 Standby Power. Grantee shall provide standby power generating capacity at the cable communications system control center and at all hubs. 7.8 Parental Control Lock. Grantee shall provide subscribers, upon request and at no monthly charge, with a parental control locking device or digital code that permits inhibiting the viewing of premium channels. Grantee reserves the right to impose a deposit equal to the cost of the parental control lock. 7.9 Status Monitoring. Grantee shall provide an • automatic status monitoring system for headend equipment. Grantee shall monitor status of the distribution network in accordance with FCC standards. 7.10 Technical Standards. The Federal Communications Commission (FCC) Rules and Regulations, Part 76, Subpart K (Technical Standards), shall apply. However, because of the development of interactive and other innovative services, i modifications of FCC standards, as presented in the specifications below, are considered as necessary to meet system service objectives. In the event the FCC deregulates technical standards, the Grantee shall continue to conform to the minimum standards contained in the last issued set of Part 76, Subpart K regulations. 20 • • The Grantee has represented, in its franchise application, that its own performance standards exceed the FCC minimum standards in several areas. During the term of this franchise, Grantee shall conform to the following requirements, which are more stringent than those of the FCC. SPECIFICATION FCC REQUIREMENT GRANTEE'S REQUIREMENT • • From FCC rules 76.605 (a). Section numbers refer to corresponding sections of FCC rule 76.605 (a). (1) Frequency Boundaries As per 76.605(a) (2) Frequency Stability Converter 250 KHz (3) Aural Center Frequency 4.5 MHz 1 KHz HRC Channels 200 KHz 4.5 MHz 1 KHz Visual Signal Level 1 millivolt/75 ohms 1.4 millivolts/75 ohms (4) (5) Signal level variation As per 76.605(a) 5 (6) Visual/Aural Signal ratio 13- 17 dB (7) Hum 5% (8) In-channel frequency response 2 dB (9) Visual signal/noise 36 dB (10) CTB 46 dB As per 76.605(a) 5 15-17 dB 2% 1.5 dB 48 dB 46 dB* 21 (l 1) Subscriber terminal isolation (12) Radiation 18 dB 0 20 dB As per 76.605(a) 12 As per 76.605(a) 12 *CTB specifications of 46 dB is without HRC enhancement. HRC enhancement provides an estimated 10 dB of CTB improvement. 7.11 Performance Testing. (a) Grantee shall perform all tests necessary to determine compliance with the technical standards of FCC 76.601. Tests shall include the following, as a minimum: Pre-Construction Initial Proof of Performance Annual Compliance Tests • Tests in Response to Subscriber Complaints Monthly Monitor Tests Written records of test results shall be maintained, and shall be provided to Grantor. (b) The tests for the System shall be performed periodically, at intervals of no greater than every six months, on a minimum of 20 subscriber television receivers, located throughout the service area. At least 8 of these • locations shall be at the far end of the distribution trunk cables. The tests may be witnessed by representatives of the Grantor, and written test reports shall be submitted to the Grantor. Grantor shall be given at least forty-eight (48) hours notice of the time and place of the tests. If more than 10% of the locations tested fail to meet the performance standards, the Grantee shall be required to 22 P J indicate what corrective measures have been taken, and the entire test shall be repeated for at least 20 different locations. If a second test results in failure of more than 10%, the Grantor may at its sole option reduce subscriber rates due to degraded service, unless the circumstances of the failure are caused by conditions which are beyond the Grantee's reasonable control or which are not reasonably foreseeable. In imposing this penalty Grantor shall comply with the provisions of Section 12.2 hereof. 7.12 Narrowcasting Capability. The system shall have the capability to direct programming to residents of the City only, regardless of whether the same cable system serves • adjacent jurisdictions. SECTION 8. SERVICE AND PROGRAMMING REQUIREMENTS 8.1 Initial Services and Programming. Grantee shall provide, as a minimum, the initial services and programming listed in its franchise application. If any listed service shall become unavailable, or cannot be provided under existing or subsequent FCC regulations, Grantee shall provide, where possible, substitute programming considered at least as attractive to cable system subscribers. Grantee shall not reduce the number of program services within Grantee's control without prior written notification to and approval by Grantor. Grantor's approval shall not be unreasonably withheld and its written decision shall be given to Grantee within thirty (30) days from receipt of its 23 0 6 notification. Grantee may add new services at any time. Grantee may combine programming into composite channels to improve efficiency of channel utilization or to attract a larger viewing audience. 8.2 Leased Channel Service. Grantee shall offer leased channel service at non-discriminatory rates and on reasonable terms and conditions. Grantee shall not use its position as a cable television system operator to refuse leased channel service to any applicant who may wish to offer a service competitive with services offered by Grantee. 8.3 Basic Subscriber Radio Service. Grantee shall provide Basic Subscriber Radio Service as listed in its franchise application. 8.4 Advance Charges, Deposits and Late Payment Charges. Grantee may require payment of charges and deposits as follows: (a) The Grantee may require subscribers to pay for service in advance of the beginning of each month. (b) Nothing in this provision shall be construed to prohibit charges for initial installation and reconnection or to prohibit Grantee from requiring reasonable deposits for equipment. (c) Grantee may require subscribers to pay a late payment charge on any bill not paid by its due date. Such late payment charge shall not exceed $2.00 per monthly payment made late. 24 8.5 Disconnection. There shall be no charge for disconnection of any installation or outlet excluding relocation of outlets at the customer's request. If any subscriber fails to pay a properly due monthly fee or charge, the Grantee may disconnect the subscriber's service as follows: (a) No service shall be disconnected until the delinquent fee is forty-five (45) days overdue or until ten (10) days after written notice to the subscriber of intent to disconnect for failure to pay, whichever is later. (b) In the case of Pay-Cable Services only, no service shall be disconnected until the delinquent fee • is thirty (30) days overdue or until ten (10) days after written notice to the subscriber of intent to disconnect for failure to pay, whichever is later. Upon payment of the delinquent fee or charge and the payment of a reconnection charge, the Grantee shall promptly reinstate the subscriber's cable service. 8.6 Local Office. Once the system is operational, the Grantee shall maintain an office in the city limits of the • City of Rosemead for the duration of the franchise term. SECTION 9. SUPPORT FOR LOCAL PROGRAMMING 9.1 Use of Regional Studios and Equipment. Rosemead residents, who have successfully completed the training course, will be allowed to utilize the regional studios and 25 designated equipment operated by Grantee. Studio and equipment use is subject to Grantee's standard operating procedures and must be scheduled in advance. Grantee guarantees Rosemead residents will have priority use of the Alhambra and Temple City studios for 25% of the total available studio use schedule. Grantee shall use its best efforts to maintain and replace, as necessary, the equipment in the local origination studios. 9.2 Cablecasting Facilities. Grantee shall purchase, and make available for local programming, the equipment listed in Section 7.6 hereof. On or before the first anniversary of the • franchise, Grantee shall present evidence to Grantor that all such equipment has been purchased and is available for service. 9.3 Funds for City Hall Computer Software. In accordance with its voluntary offer, contained in its franchise proposal, Grantee shall pay to the City of Rosemead the sum of $10,000 for use in purchasing additional software for the City's computer system. Payment of this sum shall be made one time only, within thirty (30) days of the effective • date of the franchise. 9.4 Staff for Local Programming. Grantee shall provide the local programming technical and support staff as detailed in its franchise proposal. Said staff shall provide technical assistance for local programming projects under- taken by the City of Rosemead. 26 0 11 9.5 Cable Access Training Workshops. Grantee shall provide training workshops for access programmers as described in its franchise proposal. Such workshops shall be scheduled to keep up with the demand therefor. SECTION 10. RATES AND CHARGES 10.1 Rates for Basic Service and Pay Service. Pursuant to the Cable Communications Policy act of 1984, rates for basic and pay services are not subject to regulation by Grantor. 10.2 Discounts to Elderly and Disabled. For the entire franchise term, Grantee, pursuant to its franchise proposal, • shall offer a twenty-five percent (25%) discount on both basic service and converter rental charge, if any, to any subscriber over the age of 62 or who demonstrates that he or she has a disability that would satisfy the Department of Motor Vehicles requirements for the issuance of a handicapepd parking permit. 10.3 Wiring of Public Facilities. Grantee shall provide a free drop and basic service at no charge for each • government and public facility building in the City. If the governmental entity desires, additional outlets shall be wired at cost and basic service to such additional outlets shall also be provided without charge. 27 • 0 SECTION 11. EQUAL EMPLOYMENT OPPORTUNITY REQUIREMENTS 11.1 Equal Employment Opportunity and Affirmative Action Programs. Throughout the term of the Franchise, Grantee shall conduct its business as an Equal Employment Opportunity/Affirmative Action Employer. In addition, throughout the term of the Franchise, the Grantee shall maintain a policy that all employment decisions, practices, and procedures are based on merit and ability without discrimination in violation of state or federal law on the basis of an individual's race, color, religion, age, sex, national origin, or physical or mental handicap. The Grantee's policy shall apply to all employment actions including advertising, recruiting, hiring, promotion, • transfer, remuneration, selection for training, company benefits, disciplinary action, lay-off, and termination. The Grantee shall carry out this policy through continued dedication to a determined and sustained effort to provide equal employment opportunities to all by taking affirmative action to employ and advance in employment qualified women, minorities, persons who are physically or mentally handicapped, and veterans. The Grantee shall provide to the • Grantor a written Affirmative Action Program to carry out this policy no later than sixty (60) days after the effective date of this Franchise. 28 SECTION 12. REGULATION 12.1 Franchise Regulation 0 The Franchise granted under this ordinance shall be subject to regulation by Grantor in accordance with the provisions hereof and those of Ordinance No. 571. Grantor may, at its sole option, enter into joint regulatory agreements with other Grantors in adjacent jurisdictions, served by the same cable system. 12.2 Remedies for Franchise Violations. (a) In addition to the penalties for delays in construction as specified in Section 6.3 hereof, Grantor reserves the right to impose the following penalties in the event Grantee violates any other material provision of the Franchise, provided that Grantee has not commenced corrective • action within thirty (30) days of service of written notice by certified mail to, or personal service on, the general manager of Grantee. Imposition of the following penalties shall be subject to Section 17 hereof. Grantor may: (1) Impose a financial penalty, not to exceed one Thousand Dollars ($1,000) per day or per incident, for Grantee's individual willful and/or repeated violation of the Franchise or failure to take corrective • action with respect to a violation of any provision of the Franchise. (2) Require Grantee to make rate rebates or payments to the customers or classes of customers in such amount and on such basis as Grantor may deem 29 r 11 reasonable, provided, however, that payments or rebates to customers shall be made only in the event of: (i) billing error on an individual or class basis. The refund shall be equal to the actual amount of the error. (ii) an unexcused interruption or abandonment of service in excess of 48 hours. The rebate shall equal a prorata portion of the subscriber monthly fee or be determined upon some other reasonable basis. (3) Require Grantee to correct or otherwise remedy the violation prior to any rate increase becoming effective. • (b) In the event the stated violation is not reasonably curable within thirty (30) days, the Franchise will not be terminated or revoked or a penalty imposed pursuant to Section 6.3 hereof or this Section if the Grantee provides, within the said thirty (30) days, a plan, satisfactory to the Grantor, to remedy the violation and continues to demonstrate good faith in seeking to correct said violation. (c) In determining which remedy or remedies for • Grantee's violation are appropriate, Grantor shall take into consideration the nature of the violation, the person or persons bearing the impact of the violation, the nature of the remedy required in order to further prevent such viola- tions, and such other matters as the Grantor may deem appro- priate. 30 i • (d) Within ten (10) days after receipt of a written notice of a violation from Grantor, Grantee may request a hearing before the City Manager or other person designated by the City Council. Such a proceeding shall afford full due process of law and shall be held within thirty (30) days of the receipt of the request therefor. (e) The determination of the City Manager or other person designated by the City Council shall be subject to appeal to the City Council within 15 days of service of notice in writing of said determination to Grantee. A notice of appeal shall be delivered to the City Clerk within said time period and shall specify the grounds for the appeal. Grantor and Grantee may agree to waive the conduct of a hearing provided for in Section 12.2(d) and proceed directly to a final determination by the City Council as.provided for in this part. (f) The City Council, in the case of an appeal or direct jurisdiction, shall hold a hearing affording Grantee full due process of law. Said hearing shall be set within thirty (30) days of the receipt of the request therefor. (g) The City Council, in determining any penalty, shall make written findings of fact which address the considerations referenced in Section 12.2(c) hereof. (h) Nothing herein shall prevent either the Grantor or the Grantee from obtaining injunctive relief to enforce the provisions of the Franchise. 31 C C~ (i) Nothing herein shall prevent Grantor from conducting hearings and providing for remedies on a joint basis with other cities served by the same cable system. 12.3 Public Disclosure. Whenever, pursuant to the Franchise, Grantee shall make available for inspection by Grantor or submit to Grantor reports containing information considered proprietary by the Grantee, Grantor shall not disclose or release such reports or information to the public without Grantee's prior written consent or unless required to do so by statute or Court order. Grantor shall provide Grantee with 24 hours notice prior to inspecting books or records of Grantee. • SECTION 13. RIGHTS OF INDIVIDUALS PROTECTED 13.1 Discriminatory Practices Prohibited. The Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, programmers, or general citizens on the basis of race, color, religion, national origin, sex or age. The Grantee shall strictly adhere to the equal employment opportunity requirements of the Cable Communications Policy Act of 1984. The Grantee shall comply at all times with all other applicable federal, state, and city laws, and all executive and administrative orders relating to non-discrimination. 13.2 Cable Tapping Prohibited. Neither the Grantee, nor any person, agency, or entity shall, without the 32 • • subscriber's consent, tap, or arrange for the tapping, of any cable, line, signal input device, or subscriber outlet or receiver for any purpose except routine maintenance of the system, polling with audience participation, or audience viewing surveys to support advertising research regarding viewers where individual viewer behavior cannot be identified. 13.3 Invasions of Privacy and of Personal Rights Prohibited. In the conduct of providing its services or pursuit of any collateral commercial enterprise resulting therefrom, Grantee shall take any and all necessary action to prevent an invasion of a subscriber's or general citizen's right to privacy or other personal rights as such rights are • delimited and defined by applicable law. Grantee shall not without lawful court order or other applicable valid legal authority utilize the system's interactive two-way equipment or capability for unauthorized personal surveillance of any subscriber or general citizen. 13.4 Permission of Property Owners Required Except as Provided in Section 3.7. No cable line, wire, amplifier, converter, or other piece of equipment owned by Grantee shall • be installed by Grantee without first securing the written permission of the owner of any property involved; provided, however, that where the property owner has granted an easement or a servitude to another and the servitude by its terms contemplates uses such as Grantee's intended use, Grantee shall not be required to secure the written 33 0 0 permission of the owner for the installation of cable communications equipment or facilities, pursuant to federal or state law, unless Grantee elects to do so. If permission is later revoked, whether by the original or a subsequent owner, the Grantee shall remove forthwith any of its equip- ment which is visible and movable and promptly restore the property to its original condition. 13.5 Sale of Personalized Data Restricted. The Grantee shall not sell or otherwise make available lists of the names and addresses of subscribers, or any list which identifies, by name, subscriber viewing habits, or personalized data pertaining to a subscriber's use of any of Grantee's services without the consent, express or implied, of the subscriber to • which the personalized data pertains. For purposes of this Section, "personalized data" shall mean the name and address of an individual subscriber directly associated with data obtained on his or her use of specific services provided by or through the Grantee. Nothing herein shall be construed to prevent, as a normal incident of commercial enterprise, the sale or availability of "non-personalized" or "aggregated data" which is not personalized data as defined herein. • 13.6 Landlord - Tenant. Grantee shall be required to provide service to individual units of a multiple housing facility with all services offered to other dwelling units within the City, so long as the owner of the facility consents in writing, if requested by Grantee, to the following: 34 (a) To Grantee's providing of the service to units of the facility; (b) To reasonable conditions and times for installation, maintenance, and inspection of the system on the facility premises; (c) To reasonable conditions promulgated by Grantee to protect Grantee's equipment and to encourage widespread use of the system. SECTION 14. TERMINATION AND RENEWAL 14.1 Revocation (a) In addition to any rights set forth elsewhere in this Ordinance, the Grantor reserves the right to revoke • the Franchise, and all rights and privileges pertaining thereto, in the event that: (1) The Grantee willfully or repeatedly violates any material provision of the Franchise; or (2) The Grantee's construction schedule is delayed for over nine (9) months, due to any cause which is within the Grantee's reasonable control; or (3) Subject to the provisions of Section 14.2 hereof, the Grantee becomes insolvent, is involuntarily • adjudged as bankrupt, or files a voluntary petition for relief under the Bankruptcy Act; or (4) The Grantee is adjudged to have practiced any fraud or deceit upon the Grantor and such judgment 35 becomes final after all appeals are exhausted according to law. (b) If Grantee violates any provision contained in Section 14.1(a)(1)-(4) hereof, Grantor shall give written notice of the default to Grantee. (c) Grantee shall be given thirty (30) days, after such written notice, to correct such default, or to commence appropriate corrective action. Such notitce and period to cure need not be repeated if the same were previously provided to Grantee as a prerequisite to other remedies pursuant to Section 12.2(a) hereof. The Franchise shall not be revoked pursuant to this Section if, within said thirty (30) days, Grantee provides a plan satisfactory to Grantor to remedy the violation and Grantee continues to demonstrate • good faith in seeking to correct said violation. (d) If Grantee fails to correct such default or to commence appropriate corrective action as provided in Section 14.1(c) hereof, Grantor may elect to impose a penalty, as provided in Section 12.2 hereof, or Grantor may elect to terminate this Franchise as follows: (1) Grantor consider the option of • (2) Grantor (10) days advance writ (3) Grantor hearing in a newspaper City at least ten (10) shall hold a public hearing to revocation of the Franchise. shall give Grantee at least ten :en notice of such hearing. shall publish notice of such of general circulation in the days in advance of such hearing. 36 (4) Grantee shall be afforded all due process of law, including the right to appear and be heard at the hearing. (5) If after such hearing Grantor determines that the Franchise should be revoked, Grantor shall advise Grantee of its decision in writing. Grantee shall have a period of thirty (30) days, beginning the next day following written notice to Grantee of such decision, within which to file any appropriate legal action. During such thirty (30) day period, the Franchise shall remain in full force and effect, unless the term thereof expires sooner. (6) Absent a court order to the contrary and upon the expiration of the thirty (30) day period set • forth in Section 14.1(d)(5) hereof, the Grantor may by ordinance or resolution declare a forefeiture of the Franchise, whereupon all rights of the holder of the Franchise shall immediately be divested without a further act upon the part of the Grantor, and the Grantee shall upon demand of Grantor forthwith remove its structure or property from the streets and restore the streets to such condition as the Grantor may • reasonably require and upon failure to do so, the Grantor may perform the work and collect the costs thereof from the Grantee. The costs thereof shall be a lien upon all plant and property of the Grantee. Such lien shall not attach to the property of the Grantee located on the poles or other utilities until removal of 37 such property from the pole. Should Grantor decide to take over and operate the system, Grantee shall be compensated consistent with the provisions of Section 15 hereof. 14.2 Receivership. The Grantor shall have the right to revoke the Franchise one hundred and twenty (120) days after the appointment of a receiver, or trustee, to take over and conduct the business of the Grantee, whether in receivership, reorganization, bankruptcy, or.other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred and twenty (120) days, or unless: (a) Within one hundred and twenty (120) days • after his election or appointment, such receiver or trustee shall have fully complied with all the provisions of the Franchise and remedied all defaults thereunder; and (b) Such receiver or trustee, within said one hundred and twenty (120) days, shall have executed an agreement, duly approved by the court having jurisdiction in the premises, whereby such receiver or trustee assumes and agrees to be bound by each and every • provision of the Franchise. 14.3 Renewal or Extension. Grantor and Grantee shall comply with the procedural provisions of the Cable Communications Policy Act of 1984 governing renewals and extensions of franchise terms. 38 14.4 Continuity of Service Mandatory. It shall be the right of all subscribers to receive all available services insofar as their financial and other obligations to the Grantee are honored. In the event that the Grantee elects to overbuild, rebuild, modify, or sell the system, or the Grantor revokes or fails to renew the Franchise, the Grantee shall do everything reasonable in its power to insure that all subscribers receive continuous, uninterrupted service regardless of the circumstances, during the lifetime of the Franchise. In the event of purchase by the Grantor, or a change of Grantee, the current Grantee shall cooperate with the Grantor to operate the system for a reasonable temporary period, in maintaining continuity of service to all subscribers. • SECTION 15. RIGHT TO PURCHASE SYSTEM 15.1 Grantor, in compliance with the Cable Communications Policy Act of 1984 and California law governing eminent domain and upon payment of fair market value, may condemn the Franchise, and the property and plant of Grantee located in Rosemead. 0 SECTION 16. SEPARABILITY 16.1 Notwithstanding any other provisions of this Franchise to the contrary, Grantee shall at all times comply with all laws and regulations of the State and Federal governments or any administrative agency thereof. 39 16.2 If any Section, subsection, sentence, clause, phrase or word of this Franchise is for any reason held invalid or unconstitutional by any court or governmental body of competent jurisdiction, such Section, subsection, sentence, clause, phrase or word shall be deemed a separate, distinct, and independent provision and such holding shall not affect the validity of the remaining provisions hereof. 16.3 Should the State of California, the FCC or any other agency of the federal government subsequently require the Grantee to perform or cease to perform any act which is inconsistent with any provisions of the Franchise, the Grantee shall so notify the Grantor. Upon receipt of such notification, the Grantor shall determine if a material • provision of the Franchise is affected. Upon such determination, the Grantor shall have the right to modify or amend any of the Sections of the Franchise to such reasonable extent as may be necessary to carry out the full intent and purpose of the Franchise. The Grantor may terminate the Franchise in the event the Grantor determines that substantial and material compliance with the original proposed term of the Franchise has been frustrated by such State or Federal requirement. • SECTION 17. FORCE MAJEURE; GRANTEE'S INABILITY TO PERFORM In the event Grantee's performance of any of the terms, conditions, obligations, or requirements of this Franchise or of Ordinance No. 571 is prevented or impaired due to any 40 cause beyond its reasonable control or not reasonably forseeable, such inability to perform shall be deemed to be excused and no penalties or sanctions shall be imposed as a result thereof, provided Grantee has notified Grantor in writing within fifteen (15) days of its discovery of the occurrence of such an event. Such causes beyond Grantee's reasonable control or not reasonably foreseeable shall include, but shall not be limited to, Acts of God, civil emergencies and labor unrest or strikes. PASSED, APPROVED and ADOPTED this 28th day of May , 1985. YOR • ATTEST: city j~e 41