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CC - Item 9A - Southern California Housing Rights Centera 1 ROSEMEAD CITY COUNCIL STAFF REPORT TO: THE HONORABLE MAYOR AND CITY COUNCIL FROM: JEFF ALLRED, CITY MANAGER DATE: DECEMBER 14, 2010 SUBJECT: SOUTHERN CALI FORNIA HOUSING RIGHTS CENTER SUMMARY For over 15 years the City has contracted with the Southern California Housing Rights Center (HRC) to administer a federally mandated Fair Housing Program for our community (see Attachment "A "). The Fair Housing Program functions to meet federal mandates as follows: a. Serve as a central source for fair housing information and education; b. Investigate and conciliate housing discrimination complaints; and c. Make referrals to appropriate sources for the formal resolution of discrimination complaints when informal conciliation efforts fail. In the last two months, the City has received two (2) separate complaints from owners of rental units claiming harassment by the HRC. Both complainants' stories are similar. They both received a call from someone claiming to be looking for an apartment to rent and inquiring about the owners "Pet Policy ". Both owners told the caller that pets were not allowed. Then, the caller informed the manager /owner that they have a disability that requires them to have a "companion pet ". The first owner stated that his manager told the caller she would need to speak to the owner and call her back. That manager forgot to check with the owner or call the caller back as the unit had already been rented. The second owner claims that he told the caller that he would accept pets as an accommodation for disability but would need a note from a medical doctor. In both cases, the owners were advised by the HRC that attendance of a "class" on housing discrimination would be required at a cost of $150. One of the rental unit owners has complained to the City Council of harassment by the HRC. Staff Recommendation No action is recommended at this time. BACKGROUND In accordance with Title III of the Federal Civil Rights Act, the U.S. Department of Housing and Urban Development (HUD) is required to ensure that all federally assisted APPROVED FOR CITY COUNCIL AGENDA: City Council Report December 14, 2010 Page 2 of 3 community development programs are administered in a manner that furthers equal housing opportunities. As a HUD - funded participating jurisdiction through the Community Development Block Grant (CDBG) and HOME Investment Partnerships Act (HOME), the City must certify that federal funds are administered in accordance with the fair housing statutes and regulations. In doing this, the City can either directly provide onsite fair housing counseling and housing discrimination services or contract with an agency able to provide these services. In January 2010, the HRC conducted a number of "testings" on properties advertising available rental units within Rosemead as a way of determining the nature and extent of discriminatory treatment within the housing market. As a result of these "tests ", two (2) owners felt that the HRC was trying to "bully" them into entering into a Conciliation Agreement requiring the owner and all individuals involved with the operation and management of the property attend a fair housing training at a cost of $150 per person (see Attachment "B" and "C "). In the letters to each of these owners, the HRC claims that the owner did actually violate state and federal fair housing laws by failing to waive a "no pet" police to accommodate an individual with a companion dog. In addition, both owners were informed by the HRC that failure to agree to attend the training and enter into the Conciliation Agreement may result in HRC's filing an administrative complaint against them with the California Department of Fair Employment and Housing and /or a referral of this matter to their litigation department. If the owners agree to attend the training and sign the Conciliation Agreement, then the case would be closed. Both owners adamantly denied any wrongdoing and repeatedly stated that they would not discriminate against renters who require a companion dog. The first case was resolved quickly and without the owner entering into a Conciliation Agreement or attending the training. The second case is still pending as both parties have not been able to reach a resolution. At this point, the HRC has indicated that they are leaning towards forwarding the second case to the California Department of Fair Employment and Housing to conduct their own independent investigation. According to the California Department of Fair Employment and Housing and the U.S. Department of Housing and Urban Development Office of Fair Housing and Equal Opportunity, "testing" is a legal practice used as a means to investigate a housing complaint and /or to determine the levels of discrimination. The testing process has been consistently supported by federal courts as a legitimate and necessary method to identify practices of unlawful housing discrimination. Testers are trained volunteers who play the role of a person looking for a housing unit in which to live. Testers are required to be objective, careful observers, accurate reporters and truthful witnesses. ANALYSIS Founded in 1968, HRC is one of the largest nonprofit fair housing organizations in the country. Its mission is to enforce fair housing laws and prevent all forms of discrimination in housing. HRC provides telephone and in- person counseling to tenants and landlords regarding their respective rights and responsibilities. It also investigates City Council Report December 14, 2010 Page 3 of 3 housing discrimination complaints and resolves cases in a number of ways, including litigation if necessary. HRC has contracts with many cities, counties, and other governmental entities across Southern California. In the San Gabriel Valley area, there are 11 cities (Alhambra, Baldwin Park, El Monte, Glendale, Montebello, Monterey Park, Pasadena, Pico Rivera, Rosemead, West Covina, and Whittier) that have contracted with HRC for many years. Each of these cities was contacted to determine their satisfaction with the services provided by HRC and each of them responded positively without any concerns or complaints. The City of Rosemead has contracted with the HRC for well over 15- years. In September 2010, the HRC hired a new Executive Director, Chancela AI- Mansour, who took over in the operations of HRC in late October 2010. Ms. AI- Mansour has been actively involved in fair housing advocacy for the past 18 years. From 1992 to 1994, Ms. AI- Mansour litigated fair housing cases, produced training and resource materials, and trained attorneys in state and federal fair housing law while serving as an Earl Johnson Community Law Fellow at the Western Center on Law and Poverty. From 1994 to 1998, she served as the Vice President of the Fair Housing Congress of Southern California, and in 1998 she served as its President. Ms. AI- Mansour has authored articles on fair housing advocacy, one of which is still recognized as one of the most comprehensive research tools for fair housing litigation. Ms. AI- Mansour has also lectured on fair housing advocacy at Loyola Law School and USC Gould School of Law. Ms. AI- Mansour and her staff have been very responsive when contacted and very accommodating in making any requested changes /modifications to their approach in dealing with discrimination cases to ensure that all owners and tenants are treated in a fair and equable manner. In the last three (3) years, the City has only received the two (2) above - mentioned complaints against the HRC. Again, the first complaint was resolved quickly and to the satisfaction of the owner while the second complaint has not been resolved. PUBLIC NOTICE PROCESS This item has been noticed through the regular agenda notification process. Prepared by: Michelle G. Ramirez Community Development Manager Attachment A — HRC Public Service Agreement Attachment B — Letter from HRC to 1 Complainant Attachment C — Letter from HRC to 2 nd Complainant ATTACHMENT A PUBLIC SERVICE AGREEMENT BETWEEN THE CITY OF ROSEMEAD AND SOUTHER CALIFORNIA HOUSING RIGHTS CENTER PARTIES AND DATE. This Agreement is made and entered into this 27` day of April, 2010 by and between the City of Rosemead, a municipal organization organized under the laws of the State of California with its principal place of business at 8838 East Valley Boulevard, Rosemead, California 91770 ( "City ") and Southern California Housing Rights Center, principal place of business at 520 S. Virgil Avenue, Suite 400, Los Angeles, California 90020 ( "Contractor"). City and Contractor are sometimes individually referred to herein as "Party" and collectively as "Parties." 2. RECITALS. 2.1 Funding. City is the recipient of funds from the United States Department of Housing and Urban Development (hereinafter "HUD ") pursuant to Title I of the Housing and Community Development Act of 1974 (41 U.S.C. 5301 -5320) as amended (hereinafter "ACT "). The City has approved the provision of federal funds under the ACT to be used to fund Fair Housing Services ( "Project ") in the amount of $25,000 for the FY 2010 -11. Contractor is to perform all services set forth in the Schedule of Services, attached hereto as Exhibit "A" and incorporated herein by reference. 2.2 Contractor. Contractor desires to perform and assume responsibility for the provision of services required by the City on the terms and conditions set forth in this Agreement. Contractor represents that it is experienced in providing senior citizen lunch services to public clients, is licensed in the State of California, and is familiar with the plans of City. 2.3 Project. City desires to engage Contractor to render such services for the Project as set forth in this Agreement. 3. TERMS 3.1 Scope of Services and Term. 3.1.1 General Scope of Services Contractor promises and agrees to furnish to the City all labor, materials, tools, equipment, food, services, and incidental and customary work necessary to fully and adequately supply the Fair Housing Services necessary for the Project ( "Services "). The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations. 3.1.2 Term. The term of this Agreement shall be from July 1, 2010 to June 30, 2011, unless earlier terminated as provided herein. Contractor shall complete the Services within the term of this Agreement, and shall meet any other established schedules and deadlines. Housing Rights Center Public Service Agency Agreement Page 2 of 18 3.2 Responsibilities of Contractor. 3.2.1 Control and Payment of Subordinates: Independent Contractor The Services shall be performed by Contractor or under its supervision. Contractor will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. City retains Contractor on an independent contractor basis and not as an employee. Contractor retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Contractor shall also not be employees of City and shall at all times be under Contractor's exclusive direction and control. Contractor shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Contractor shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 3.2.2 Schedule of Services Contractor shall perform the Services expeditiously, within the term of this Agreement, and in accordance with the Schedule of Services set forth in Exhibit "A" attached hereto and incorporated herein by reference. Contractor represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Contractor's conformance with the Schedule, City shall respond to Contractor's submittals in a timely manner. Upon request of City, Contractor shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. 3.2.3 Conformance to Applicable Requirements All work prepared by Contractor shall be subject to the approval of City. 3.2.4 Substitution of Key Personnel Contractor has represented to City that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Contractor may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Contractor cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Contractor at the request of the City. The key personnel for performance of this Agreement are as follows: Frances Espinoza, Executive Director. 3.2.5 City's Representative The City hereby designates City Manager, or his or her designee, to act as its representative for the performance of this Agreement ( "City's Representative'). City's Representative shall have the power to act on behalf of the City for all purposes under this Agreement. Contractor shall not accept direction or orders from any person other than the City's Representative or his or her designee. Housing Rights Center Public Service Agency Agreement Page 3 of 18 3.2.6 Contractor's Representative Contractor hereby designates Frances Espinoza, Executive Director, or her designee, to act as its representative for the performance of this Agreement ( "Contractor's Representative "). Contractor's Representative shall have full authority to represent and act on behalf of the Contractor for all purposes under this Agreement. The Contractor's Representative shall supervise and direct the Services, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 3.2.7 Coordination of Services Contractor agrees to work closely with City staff in the performance of Services and shall be available to City's staff, Contractors and other staff at all reasonable times. 3.2.8 Standard of Care: Performance of Employees Contractor shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Contractor represents and maintains that it is skilled in the calling necessary to perform the Services. Contractor warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them. Finally, Contractor represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be maintained throughout the term.of this Agreement. As provided for in the indemnification provisions of this Agreement, Contractor shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Contractor's failure to comply with the standard of care provided for herein. Any employee of the Contractor or its sub - contractors who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to perform the Services in a manner acceptable to the City, shall be promptly removed from the Project by the Contractor and shall not be re- employed to perform any of the Services or to work on the Project. 3.2.9 Laws and Regulations Contractor shall keep itself fully informed of and in compliance with all local, state and federal laws, rules and regulations in any manner affecting the performance of the Project or the Services, including all Cal /OSHA requirements, and shall give all notices required by law. Contractor shall be liable for all violations of such laws and regulations in connection with Services. If the Contractor performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Contractor shall be solely responsible for all costs arising therefrom. In the eventthat the City is required to reimburse the Federal Government as a result of a determination, after audit, that Contractor has misused funds, Contractor shall pay City all disallowed sums. Contractor shall defend, indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations. 3.2.10 Insurance Housing Rights Center Public Service Agency Agreement Page 4 of 18 3.2.10.1 Time for Compliance Contractor shall not commence Work under this Agreement until it has provided evidence satisfactory to the City that it has secured all insurance required under this section. In addition, Contractor shall not allow any subcontractor to commence work on any subcontract until it has provided evidence satisfactory to the City that the subcontractor has secured all insurance required under this section. 3.2.10.2 Minimum Requirements Contractor shall, at its expense, procure and maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Agreement by the Contractor, its agents, representatives, employees or subcontractors. Contractor shall also require all of its subcontractors to procure and maintain the same insurance for the duration of the Agreement. Such insurance shall meet at least the following minimum levels of coverage: (A) Minimum Scope of Insurance Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and (3) Workers' Compensation and Employer's Liability: Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. (B) Minimum Limits of Insurance Contractor shall maintain limits no less than: (1) General Liability: $3,000,000 per occurrence for bodily injury, personal injury and property damage. If Commercial General Liability Insurance or other form with general aggregate limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be $3,000,000; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Workers' Compensation and Employer's Liability: Workers' Compensation limits as required by the Labor Code of the State of California. Employer's Liability limits of $1,000,000 per accident for bodily injury or disease. 3.2.10.3 Insurance Endorsements The insurance policies shall contain the following provisions, or Contractor shall provide endorsements on forms supplied or approved by the City to add the following provisions to the insurance policies: (A) General Liability The general liability policy shall be endorsed to state that: (1) the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insured with respect to the Services or operations performed by or on behalf of the Contractor, including materials, parts or equipment furnished in connection with such work; and (2) the insurance coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Contractor's scheduled underlying coverage. Any insurance or self- insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Contractor's insurance and shall not be called upon to contribute with it in any way. (B) Automobile Liability The automobile liability policy shall be endorsed to state that: (1) the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respectto the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Contractor or for which the Contractor is responsible; and (2) the insurance coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and Housing Rights Center Public Service Agency Agreement Page 5 of 18 volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Contractor's scheduled underlying coverage. Any insurance or self- insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Contractor's insurance and shall not be called upon to contribute with it in any way. (C) Workers' Compensation and Employers Liability Coverage The insurer shall agree to waive all rights of subrogation against the City, its directors, officials, officers, employees, agents and volunteers for losses paid underthe terms of the insurance policy which arise from work performed by the Contractor. (D) All Coverages Each insurance policy required by this Agreement shall be endorsed to state that: (A) coverage shall not be suspended, voided, reduced or canceled except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City; and (B) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, employees, agents and volunteers. 3.2.10.4 Separation of Insureds; No Special Limitations All insurance required by this Section shall contain standard separation of insureds provisions. In addition, such insurance shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents and volunteers. 3.2.10.5 Deductibles and Self- Insurance Retentions Any deductibles or self- insured retentions must be declared to and approved by the City. Contractor shall guarantee that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self- insured retentions as respects the City, its directors, officials, officers, employees, agents and volunteers; or (2) the Contractor shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 3.2.10.6 Acceptability of Insurers Insurance is to be placed with insurers with a current A.M. Best's rating no less than A:VIII, licensed to do business in California, and satisfactory to the City. 3.2.10.7 Verification of Coverage Contractor shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements must be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 3.2.11 Safety. Contractor shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Contractor shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions forthe safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and life saving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, Housing Rights Center Public Service Agency Agreement Page 6 of 18 . scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures. 3.2.12 Retention of Records and Reports. The Contractor shall maintain the following records and reports to assist the City in maintaining its record keeping requirements: 3.2.12.1 Records. (A) Documentation of the income level of person and /or families participating in or benefiting by the Contractor's program. (B) Documentation of all CDBG funds received by City. (C) Documentation of expenses as identified in the Bid. Contractor must establish and maintain, on a current basis, an adequate accounting system in accordance with generally accepted accounting principles and standards and OMB Circular A- 87. All expenditures must be documented by receipts, invoices, canceled checks, inventory rerecords, or other appropriate documents for non - personnel cost, and time records for personnel costs, which completely discloses the amount and nature of the expenditures. (D) Any such other related records as City shall require. 3.2.12.2 Reports. (A) Payment Request. (B) Quarterly Performance Report. Contractor shall submit to the City every three (3) months, quarterly reports, which shall be a statement describing the steps and approaches taken to meet the specified goals. This report shall include a project activity statement and shall include any program income, any joint funding, and nonexpendable and expendable personal property purchased or leased with CDBG funds. These reports must trace the CDBG funds award to a level of expenditure adequate to establish that such funds have not been used in violation of the restrictions and prohibitions of applicable law. (C) Final Evaluation Report. Contractor shall annually make available for inspection its performance, financial and all other records pertaining to performance of this Agreement to authorized City and HUD personnel, and allow said personnel to inspect and monitor its facilities and program operations, including the interview of Operation Agency staff and program participants as required by the City. The Contractor agrees to submit all data that are necessary to complete the Annual Performance Report in accordance with HUD requirements and no later than fifteen (15) days prior to the expiration of this Agreement. (D) Any such other reports as the City shall require. 3.2.13 Program Income. Contractor shall comply with the program income requirements set forth in §570.504 (c). At the end of the Agreement expiration /termination, Contractor shall remit all any program income balances (including investments thereof) held by Contractor (except those needed for immediate cash needs, cash balances or a revolving loan fund, cash balances from a lump sum drawdown, or cash or investments held for section 108 security needs). 3.2.14 Reversion of Assets. Upon the expiration of the Agreement, Contractor shall transfer to the City any CDBG funds on hand at the time of expiration and any accounts receivable attributable to the use of CDBG funds, including any real property under the Housing Rights Center Public Service Agency Agreement Page 7 of 18 Contractor's control that was acquired or improved in whole or in part with CDBG funds (including CDBG funds provided to the Contractor in the form of a loan) in excess of $25,000 is either: (i) Used to meet one of the national objectives in §570.208 until five years after expiration of the Agreement, or for such longer period of time as determined to be appropriate by City; or (ii) Not used in accordance with paragraph (b)(7)(i) of §570.503, un which event the Contractor shall pay to the City an amount equal to the current market value of the property less any portion of the value attributable to expenditures of non -CDBG funds forthe acquisition of, or improvement to, the property. The payment is program income to the City (No payment is required after period of time specified in §570.503(b)(7)(i)). 3.2.15 Uniform Administrative Requirements. The Contractor shall comply with applicable uniform administrative requirements as described in 24 C.F.R. 570.502. 3.2.16 Compliance with Applicable Laws. Contractor agrees to comply fully with al applicable federal, State and local laws, ordinances, regulations, and permits, including but not limited to federal CDBG financial and contractual procedures, and OMB Circular Nos. A -87, A -133, and A -110 with Attachments A, B, C, F, H, N, and O, as set forth in 24 C.F.R 570.502(b). Said federal documents are on file at the City, and are incorporated herein by reference. The Contractor shall secure any new permits required by authorities herein with jurisdiction overthe project, and shall maintain all presently required permits. The Contractor shall ensure that the requirements of the California Environmental Quality Act are met for any permits or other entitlements required to carry out the terms of this Agreement. 3.2.17 Political Activities. The Contractor is prohibited from using funds provided herein or personnel employed in the administration of the program for political activities as defined in C.F.R 570.207(a)(3), lobbying, political patronage, and nepotism activities. 3.2.18 Affirmative Action Policy. 3.2.18.1 Provisions of Program Services (A) Contractor shall not on the ground of race, color, national origin or sex, exclude any person from participation in, deny any person the benefits or, or subject any person to discrimination under any program or activity funded in whole or in part with CDBG funds. (B) Contractor shall not under any program or activity funded in whole or in part with CDBG funds, on the ground of race, color, national origin, or sex: 1. Deny any facilities, services, financial aid or other benefits provided the program or activity.. 2. Provide any facilities, services, financial aid or other benefits which are different or are provided in a different form from that provided to others under the program or activity. 3. Subject to segregated or separate treatment in any facility in, or in any matter or process related to receipt of any service or benefit under the program or activity. 4. Restrict in any way access to, or in the enjoyment of any advantage or privilege enjoyed by others in connection with facilities, services, financial aid or other benefits under the program or activity. Housing Rights Center Public Service Agency Agreement Page 8 of 18 5. Treat an individual differently from another in determining whether the individual satisfies any admission, enrollment, eligibility, membership, or other requirement or condition which the individual must meet, in order to be provided any facilities, services or other benefit provided under the program or activity. 6. Deny an opportunity to participate in a program or activity as an employee. (C) Contractor may not utilize criteria or methods of administration which have the effective of subjecting individuals to discrimination on the basis of race, color, national origin, or sex, or have the effect of defeating or substantially impairing accomplishment of the objectives of the program or activity with respect to individuals of a particular race, color, national origin, or sex. (D) Contractor, in determining the site or location of housing or facilities provided in whole or in part with CDBG funds, may not make selections of such site or location which have the effect of excluding individuals from, denying from the benefits or, or subjecting them to discrimination on the ground of race, color, national origin, or sex, or which have the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the Civil Rights Act of 1964 and amendments thereto. (E) In administering a program oractivityfunded in whole or in part with CDBG funds regarding which the Contractor has previously discriminated against persons on the grounds of race, color, national origin or sex, the Contractor must take affirmative action to overcome the effects or prior discrimination. Even in the absence of such prior discrimination, a Contractor in administering a program or activity funded in whole or in part with CDBG funds should take affirmative action to overcome the effects of conditions which would otherwise result in limiting participation by persons of a particular race, color, national origin or sex. Where previous discriminatory or usage tends on the ground of race, color national origin, or sex to exclude individuals from participation in, to deny them the benefits or, or to subject them to discrimination under any program or activity to which CDBG funding applies, the Contractor has an obligation to take reasonable action to remove or overcome the consequences or the prior discriminatory practice or usage, and to accomplish the purpose of the Civil Rights Act of 1964. Contractor shall not be prohibited by this part from taking any eligible action to ameliorate an imbalance in service or facilities provided to any geographic area or specific group of persons within its jurisdiction where the purpose of such action is to overcome prior discriminatory practice or usage. (F) Notwithstanding anything to the contrary in Section 3.2.18.1 (A) -(E) nothing contained herein shall be construed to prohibit any Contractor from maintaining or constructing separate living facilities or rest room facilities for different sexes. Furthermore, selectivity on the basis of sex is not prohibited when institutional or custodial services can properly be performed by a member of the same sex as the recipients of the services. 3.2.18.2 Employment Discrimination (A) Contractor shall not discriminate against any employee or application for employment because of race, color, religion, sex, national origin, age, familial status or handicap. Contractor shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, national origin, age, familial status or handicap. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer, Housing Rights Center Public Service Agency Agreement Page 9 of 18 recruitment or recruitment advertising, layoff or termination, rate of pay or other forms of compensation and selection for training including apprenticeship. Contractor agrees to post in a conspicuous place available to employees and applicants for employment, notices setting forth the provisions of this non - discrimination clause. (B) Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, familial status or handicap. (C) Contractor shall send to each labor union or representative of workers with which it has a collective bargaining agreement or other contract or understanding, a notice to be provided by City's contracting officers advising the labor union or workers' representative of Contractor's commitments under Section 202 of Executive Order No. 11246 of September 24, 1965, and shall post copies of the notices in a conspicuous place available to employees and applicants for employment. (D) Contractor shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. (E) Contractor shall furnish to the City all information and reports required by Executive Order 11246 or September 24, 1965, and by the related rules, regulations, and orders. (F) In the event of Contractor's failure to complywith any rules, regulations, or order required to be complied with pursuant to this Contract, City may cancel, terminate, or suspend in whole or in part its performance and Contractor may be declared ineligible forfurther Government contracts in accordance with procedures authorized in Executive Order No. 11246 or September 24, 1965, and such other sanctions as may be imposed and remedies invoked as provided in Executive Order No. 11246 or September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. (G) Contractor shall include the provisions of Section 3.2.18.2(A) -(F) in every sub - contract or purchase order unless exempted by rules, regulations, or order of the Secretary of Labor issued pursuant to Section 204 of Executive Order No. 11246 or September 24, 1965, so that such provisions will be binding upon each subcontractor rider as the City may direct as a means of enforcing such provisions including sanctions for non- compliance. Provided, however, that is the event Contractor becomes involved in, or is threatened with, litigation with a sub - contractor or vender as a result of such direction by the City, Contractor may request the United States to enter into such litigation to protect the interest of the United States. (H) Contractor shall not discriminate on the basis of age in violation of any provision of the Age Discrimination Action of 1975 (42 U.S.C. 6101 et seq.) or with respect to any otherwise qualified handicapped individual as provided in Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794). (1) Contractor shall also provide ready access to and use of all CDBG fund assisted buildings to physically handicapped persons in compliance with the standards established in the Architectural Barriers Act of 1968 (42 U.S.C. 4151 et seq.) and with the requirements of the Americans with Disabilities Act (ADA). 3.2.18.3 Remedies. In the event of Contractor's failure to comply with any rules, regulations, or orders required to be complied with pursuant to this Agreement, City may cancel, terminate, or suspend in whole or in part its performance and Contractor may be declared ineligible for further government contracts and any such other sanctions as may be Housing Rights Center Public Service Agency Agreement Page 10 of 18 imposed an remedies invoked as provided by law 3.2.19 Ineligibility of Contractors. Contractor shall not use CDBG funds directly or indirectly in its operations or to comply, award contracts to, or otherwise engage the services of, or fund any contractor during any period of debarment, suspension, or placement in ineligibility status of any contractor under the provisions of 24 C.F.R. Part 24. 3.2.20 Assignability. Contractor shall not assign or transfer any interest in this Agreement, whether by assignment, delegation or novation, without the priorwritten consent of City; provided, however, that claims for money due or to become due to Contractor from City under this Agreement may be assigned to a bank, trust company or other financial institution, or to a trustee in bankruptcy, without such approval. Any assignment, delegation or novation other that as provided above shall be void, and inoperative. Notice of any proper assignment or transfer shall be promptly furnished to City. 3.2.21 Conditions for Religious Organization. Contractor shall comply with all applicable conditions prescribed by HUD for the use of CDBG funds by religious organization if Contractor is a religious organization. 3.2.22 Licensing. Contractor agrees to obtain and maintain all licenses, registrations, accreditation and inspections from all agencies governing its operations. Contractor shall ensure that its staff shall also obtain and maintain all required licenses, registration, accreditation and inspections from all agencies governing contractors funded hereunder. 3.2.23 Conflict of Interest. In the procurement of supplies, equipment, construction, and services by contract, the conflict of interest provisions in Attachment O of OMB Circular No. A -110 and 24 C.F.R. 570.611 shall apply. 3.2.24 Other Program Requirements. Contractor shall carry out contract activities in compliance with all Federal laws and regulations described in subpart K of the CDBG Regulations, except the following: (i) Contractor does not assume the City's environmental responsibilities described at §570.504; and (ii) Contractor does not assume City's responsibility for initiating the review process under the provision of 24 CFR part 52. 3.3 Fees and Payments. 3.3.1 Compensation Contractor shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement. The total compensation shall not exceed $25,000.00. 3.3.2 Payment of Compensation Contractor shall submit to City a monthly itemized statement which indicates work completed and hours of Services rendered by Contractor. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 45 days of receiving such statement, review the statement and pay all approved charges thereon. Housing Rights Center Public Service Agency Agreement Page 11 of 18 3.3.3 Reimbursement for Expenses Contractor shall not be reimbursed for any expenses unless authorized in writing by City. 3.3.4 Extra Work At any time during the term of this Agreement, City may request that Contractor perform Extra Work. As used herein, "Extra Work" means any work which is determined by City to be necessary for the proper completion of the Project, butwhich the parties did not reasonably anticipate would be necessary atthe execution of this Agreement. Contractor shall not perform, nor be compensated for, Extra Work without written authorization from City's Representative. 3.3.5 Prevailing Wages Contractor is aware of the requirements of California Labor Code Section 1720, et seg., and 1770, et sec ., as well as California Code of Regulations, Title 8, Section 1600, et seq., ( "Prevailing Wage Laws "), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the Services are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Contractor agrees to fully comply with such Prevailing Wage Laws. City shall provide Contractor with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Contractor shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the Services available to interested parties upon request, and shall post copies at the Contractor's principal place of business and at the project site. Contractor shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. 3.4 Accounting Records. 3.4.1 Maintenance and Inspection Contractor shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Contractor shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 3.5 General Provisions. 3.5.1 Termination of Agreement This Agreement may be terminated by either party without cause upon thirty-(30) day's written notice. City shall be responsible for payment for work performed prior to the time such notice is given, but not for work performed after the notice if given, unless such work is requested in writing by City after the notice of termination. . 3.5.1.1 Suspension and Termination. In accordance with 24 CFR 85.43, suspension or termination may occur if Contractor materially fails to comply with any term of the Agreement, and that the Agreement may be terminated for convenience in accordance with 24 CFR 85.44. Housing Rights Center Public Service Agency Agreement Page 12 of 18 3.5.1.2 Effect of Termination If this Agreement is terminated as provided herein, City may require Contractor to provide all finished or unfinished Documents and Data and other information of any kind prepared by Contractor in connection with the performance of Services under this Agreement. Contractor shall be required to provide such document and other information within fifteen (15) days of the request. 3.5.1.3 Additional Services In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated. 3.5.2 Delivery of Notices All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose. CONTRACTOR: Housing Rights Center 520 S. Virgil Avenue, Suite 400 Los Angeles, California 90020 Attn: Frances Espinoza, Executive Director CITY: City of Rosemead 8838 East Valley Boulevard Rosemead, California 91770 Attn: Michelle G. Ramirez, Economic Development Administrator Such notice shall be deemed made when personally delivered orwhen mailed, forty -eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the Party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 3.5.3 Compliance with Federal and State Law and Certification and Assurances. Contractor stipulates that it understands that the funds for this Contract are originally provided by the Federal Government and that consequently the expenditure of these funds.is subject to specific requirements set forth in various Federal regulations and agreements between the City and U.S. Department of Housing and Urban Development. In particular, this Agreement is subject to requirements contained in 24 Code of Federal Regulations Part 570 and Title I of the Housing and Community Development Act of 1974 and its amendments. CONTRACTOR and City agree to cooperate to the fullest extent possible to insure compliance with all Federal requirements. Contractor further warrants that it will comply with the following requirements: (A) Compliance with Section 3 of the Housing and Urban Development Act of 1968. (B) Requirements relating to equal employment opportunities.. (C) Requirements relating to the maintenance of a drug -free workplace. (D) Compliance with Federal Labor Standards. Housing Rights Center Public Service Agency Agreement Page 13 of 18 (E) Requirements forbidding interests of certain Federal officials. (F) Compliance with the Clean Air Act, as amended, 42 USC 1857 et seq., the Federal Water Pollution Control Act, as amended, 33 USC 1251 et. seq., and EPA regulations in 40 CFR Part 40, as amended. (G) Requirements forbidding interests in this Contract by City and local government officials. (H) Compliance with program income and property management standards as defined in Federal Office of Management and Budget Circular A -102. (1) Program income -Transfers of grant funds by the City to the Contractor shall be adjusted according to the principles described in 24 C.F.R. 507.504 (b)(2)(1) and (ii). Any program income on had when this agreement expires, or received after this Agreement's expiration, shall be paid to the City as required by Section A -15 of this Agreement and 24 C.F.R. 507.503(b). (J) Compliance with applicable uniform administrative requirements as described in 24 CFR Part 570.502(a) and (b). (K) Compliance with all Federal laws and regulations described in 24 CFR Part 570 at Subpart K of these regulations except that: 1. The Contractor does not assume the City's environmental responsibilities described at Section 570.604 of 24 CFR Part 570. 2. The Contractor does not assume the City's responsibility for initiating the review process under the provisions of 24 CFR Part 52. (L) Upon expiration of this Agreement, the Contractor shall transfer to the City any Community Development Block Grant (CDBG) funds on hand at the time of expiration and any accounts receivable attributable to the use of CDBG funds. Any real property under the Contractor's control that was acquired or improved in whole or in part with CDBG funds in excess of $25,000 must be either: (1) used to meet one of the National Objectives in Section 570.91 of 24 CFR Part 570 until five years after the expiration of this agreement; or (2) disposed of in a manner that results in the City being reimbursed in the amount of the current fair market value attributable to expenditures of non -CDBG funds for acquisition of, or improvement to, the property. (M) Other Federal Acts applicable to projects funded with Community Development Block Grant Funds. 3.5.4 Ownership of Materials and Confidentiality 3.5.4.1 Documents & Data: Licensing of Intellectual Property This Agreement creates a non - exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement ( "Documents & Data "). Contractor shall require all subcontractors to agree in writing that City is granted a non - exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals otherthan Contractor or provided to Contractor by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's Housing Rights Center Public Service Agency Agreement Page 14 of 18 sole risk. 3.5.4.2 Confidentiality All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents and Data either created by or provided to Contractor in connection with the performance of this Agreement shall be held confidential by Contractor. Such materials shall not, without the priorwritten consent of City, be used by Contractor for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Contractor which is otherwise known to Contractor or is generally known, or has become known, to the related industry shall be deemed confidential. Contractor shall not use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City. 3.5.5 Cooperation; Further Acts The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement. 3.5.6 Attorney's Fees If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorney's fees and all other costs of such action. 3.5.7 Indemnification Contractor shall defend, indemnify and hold the City, its officials, officers, employees, volunteers and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any alleged acts, omissions or willful misconduct of Contractor, its officials, officers, employees, agents, Contractors and contractors arising out of or in connection with the performance of the Services, the Project or this Agreement, including without limitation the payment of all consequential damages and attorneys fees and other related costs and expenses. Contractor shall defend, at Contractor's own cost, expense and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against City, its directors, officials, officers, employees, agents or volunteers. Contractor shall pay and satisfy any judgment, award or decree that may be rendered against City or its directors, officials, officers, employees, agents or volunteers, in any such suit, action or other legal proceeding. Contractor shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Contractor's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, its directors, officials, officers, employees, agents or volunteers. 3.5.8 Entire Agreement This Agreement contains the entire Agreement of the Parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by a writing signed by both Parties. 3.5.9 Governing Law This Agreement shall be governed by the laws of the Housing Rights Center Public Service Agency Agreement Page 15 of 18 State of California. Venue shall be in Los Angeles County 3.5. 10 Time of Essence Time is of the essence for each and every provision of this Agreement. 3.5.11 City's Right to Employ Other Contractors City reserves right to employ other Contractors in connection with this Project. 3.5.12 Successors and Assigns This Agreement shall be binding on the successors and assigns of the Parties. 3.5.13 Assignment or Transfer Contractor shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. 3.5.14 Construction: References: Captions Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not work days. All references to Contractor include all personnel, employees, agents, and subcontractors of Contractor, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement. 3.5.15 Amendment: Modification No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 3.5.16 Waiver No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise. 3.5.17 No Third Party Beneficiaries There are no intended third party beneficiaries of any right or obligation assumed by the Parties. 3.5.18 Invalidity: Severability If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competentjurisdiction, the remaining provisions shall continue in full force and effect. 3.5.19 Prohibited Interests Contractor maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Contractor, to solicit or secure this Agreement. Further, Contractor warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Contractor, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Housing Rights Center Public Service Agency Agreement Page 16 of 18 Contractor further agrees to file, or shall cause its employees or subcontractors to file, a Statement of Economic Interest with the City's Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising there from. 3.5.20 Equal Opportunity Employment Contractor represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non - discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Contractor shall also comply with all relevant provisions of City's Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted. 3.5.21 Labor Certification By its signature hereunder, Contractor certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self - insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 3.5.22 Authority to Enter Agreement. Contractor has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party. 3.5.23 Counterparts This Agreement may be signed in counterparts, each of which shall constitute an original. 3.6 Subcontracting. 3.6.1 Prior Approval Required Contractor shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. IN WITNESS WHEREOF, City and Contractor have caused this Agreement to be executed by their duly authorized representatives. This Agreement is effective as of July 1, 2010. CITY OF ROSEMEAD HOUSING RIGHTS CENTER BY: BY: i J, 'Jeff Allred 61Z T I - WWTA City Manager Exeebitlye E)i G t G ty 9 PRFSiDr =NT OF IHF- Housing Rights Center Public Service Agency Agreement Page 17 of 18 Attest: By — I aU A Gloria Molleda City Clerk Appro, as to For B� Joseph M. Montes Burke, Williams & Sorensen, LLP City Attorney Housing Rights Center Public Service Agency Agreement Page 18 of 18 EXHIBIT A SCHEDULE OF SERVICES CITY OF ROSEMEAD PRIVATE OR NON - PROFIT COMtii IUNITY SERVICE ORGANIZATION Request for Funding — Fiscal Year 2010 -11 Name of Organization: Housing Rights Center Address: 520 S. Virgil Avenue, Suite 400 Los Angeles CA 90020 Executive Director. Frances Espinoza Contact Name: Frances Espinoza Telephone: (213) 387 -8400 ext. 35 Fax: (213) 381 -8555 Email: fespino hrc- la.org Purpose of Organization: The Housing Rights Center's purpose is to promote equal opportunity in housing. We do this through by offering City of Rosemead residents services from our four key areas: (1) Discrimination Complaint Investigation, (2) Enforcement and Legal Services, (3) Landlord/Tenant Counseling, and (4) Education and Outreach. (Please also see attached Proposal.) Enter "X" by the appropriate designation: X Non -profit Organization For - profit organization Enter "X" by all that apply: _A faith -based organization _An institution of higher education — _X _Not Applicable TOTAL UNDUPLICATED CLIENTS RECEIVED: (Please Complete Attached Backup — Performance Report) FY 07 -08 158 FY 08 -09 164 (Est.) FY 09 -10 160 ROSEMEAD 2009 -2010 FINANCIAL SUPPORT: $25,000 AGENCY TOTAL BUDGET FOR FISCAL YEAR 2010 -11: $1.5 6M 2010 -2011 FINANCIAL REQUEST FROM CITY OF ROSEMEAD: $25,000 Page 1 of 10 _..... _.- . ......... _.. _ ..... ............ . 1. State the Agency's mission, goals and major objectives. In addition, describe programs designed to meet goals and objectives. Attach any recent evaluations of programs or needs assessments. Mission Statement: The Housing Rights Center's mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income, or other characteristics protected by law. Goals: (1) HRC will assist a minimum of 160 Rosemead residents with housing discrimination and landlord/tenant concerns; (2) At least 10% of Rosemead clients will be assisted in languages other than English; and, (3) At least 85% of Rosemead residents who complete an evaluation about a Rosemead housing rights workshop will rate the information provided as being useful. Objectives: To educate /inform as many Rosemead residents as possible about the fair housing laws. Programs designed to meet goals and objectives: 1. Documentation of Activities HRC's comprehensive intake database includes a reporting component that makes the production of statistics and other diagnostic data accurate and efficient. Statistical reports will include all demographic and complaint issue data, which will facilitate the analysis of trends and emerging needs. We also track all our outreach activities in a database that allows us to track our activities by event type. 2. Documentation of Discrimination Complaints HRC will continue our practice of maintaining complete and organized case files. Our case files adhere to a strict format, which facilitates case management and review. Case files include all relevant documents and materials produced in the investigation and resolution of our cases. 2. Briefly explain any new programs or services to Rosemead residents during FY 2009 -2010. Are any planned for FY 2010 -2011? In 2008 /09, HRC designed our fast newsletter for property owners and managers. The newsletter included explanations to the most frequently asked questions by rental property owners. HRC translated the newsletter into Chinese and Spanish and distributed it throughout Rosemead. The newsletter was well received so HRC plans to continue this service for property owners in 2010/11. 3. How are clients referred to your agency? City Hall, HRC Website (www.hrc- la.org), Phone Book, Outreach Events, Community Organizations, word -of- mouth. 4. List and explain any major changes in funding patterns or expenditures. There have not been any major changes in funding patterns or expenditures. Page 2 of 10 5. List major sources of funding and the amount (i.e. cities, county, state, federal, fundraising, etc.). 09/10 Alhambra $28,200 09/10 Baldwin Park $15,000 09/10 Carson $30,096 09/10 Culver City $21,151 09/10 E1 Monte 1/1/10 - 6/30/10 $12,600 09/10 Glendale $15,000 09/10 Hawthorne $40,800 09/10 Inglewood $57,300 09/10 Lancaster $25,100 09/10 Los Angeles $411,253 09110 Los Angeles Coun $136,150 09/10 Montebello S20 09/10 Monterey Park $25,000 09/10 Oxnard $28,200 09/10 Palmdale $26,520 09/10 Pasadena S60 09/10 Pasadena Mediation $40,000 09/10 Pico Rivera $20,000 09/10 Pomona $30,000 09/10 Redondo Beach $23,620 09/10 Rosemead $25,000 09/10 Ventura City $9,000 09/10 Ventura Co $45,887 09/10 West Covina $15,000 09/10 Whittier $25,000 09/10 Attorney Fees/Registration from Training Seminars $250,000 6. What facilities in Rosemead are used to conduct services? HRC conducts Fair Housing and Housing Rights Workshops at the Garvey Community Center. 7. The proposed Community Service would be provided to: Mark each that apply X Low and Moderate- Income persons or households Abused Children X Handicapped Persons Illiterate Persons Battered Spouses X Homeless Persons Migrant Farm Workers X Elderly Persons 8. How many Rosemead citizens do you project will benefit from your program/project 160 Page 3 of 10 9. Provide a specific example or case study of a client that exemplifies how program objectives were achieved during the past year: (Attach additional pages if necessary) The HRC recently resolved a case involving a Rosemead client who is legally blind. The resident had lived at her current address for over ten years. The resident contacted HRC asking for assistance with a 60-day notice to vacate that she received. The resident told us that she wanted to remain a tenant at the property. After reviewing her documents, HRC realized that her notice was served a month earlier than she originally stated, and the notice was just days from expiring. HRC immediately contacted the manager of the apartment building and made a request for a reasonable accommodation on behalf of the client. Specifically, HRC requested that the manager rescind the notice to vacate and allow the client to continue as a tenant The manager said that as long as the resident followed the rules of the property she would be allowed to stay. The manager signed an agreement granting the accommodation. HRC's helped this client retain her housing. 10. Has your organization conducted the proposed activity before? Yes X No 11. Describe your organization's experience with CDBG The Housing Rights Center has over 20 years of experience working with CDBG grants to provide fair housing services to local cities and counties. These cities and counties conduct annual programmatic and financial reviews. HRC has always received excellent reviews. 12. Total number served in prior years funded by the City of Rosemead Page 4 of 10 CITY OF ROSEMEAD PERFORMANCE REPORT FOR FISCAL YEAR 2008 -2009 SUMMARY OF DIRECT BENEFIT ACTIVPTIES Please count number of and licated rsons White Black not Hispanic Asian or American SUB -TOTAL Female not of of Pacific Indian or Head of Hispanic Hispanic Islander Alaskan Household 0ri ' orig Native Above Low Income 1 3 4 81% or Higher of 3 1 8 15 26 1 Median Income Low Income 80% 4 1 27 16 7 54 4 of Median Income Very Low 50% of 2 7 10 4 1 17 3 Median Income Extremely Low 3 8 28 15 11 57 13 Income 30% of Median Income Unknown/Other Total 158 21 CITY OF ROSEMEAD PERFORMANCE REPORT FOR FISCAL YEAR 2008 -2009 SUMMARY OF DIRECT BENEFIT ACTIVPTIES Page 5 of 10 Please count number of duplicated persons White Other Hispanic Asian or American SUB -TOTAL Female not of Pacific Indian or Head of Hispanic Islander Alaskan Household Ori Native Above Low Income ' 81% or Higher of 4 1 4 4 13 2 Median Income Low Income 80% 2 1 22 9 34 7 of Median Income Very Low 50 %, of 7 7 25 6 1 46 3 Median Income Extremely Low 9 8 33 20 1 71 11 Income 30% of Median Income Unknown/Other Total 164 23 Page 5 of 10 CITY OF ROSEMEAD PERFORMANCE REPORT FOR FISCAL YEAR 2009 -2010 (ESTIMATEI SUMMARY OF DIRECT BENEFIT ACITVITIES I Page 6 of 10 Please count number of duplicated persons White Other Hispanic Asian or American SUB -TOTAL Female not of Pacific Indian or Head of Hispanic Islander Alaskan Household origin Native Above Low Income 81% or Higher of 4 1 4 4 13 Median Income Low Income 80% 2 1 22 9 34 7 of Median Income Very Low 50% Of 7 6 25 6 1 45 3 Median Income Extremely Low 9 5 33 20 1 68 ] 1 Income 30% of Median Income Unknown/Other Total 160 21 Page 6 of 10 13. Proposed Program Budget — FY 2010 -2011 ll_l__. Page 7 of 10 CDBG SHARE OTHER SOURCES Personnel Wages Personnel Fringe Benefits Sin le Audit T esting/Tester Trainin $ $ $ $ 19,047 2,233 60 158 $ $ $ $ 1,089,108 197,501 7,000 20,000 Travel/Mileage $ 70 $ 14,930 Rent/Stora e $ 900 $ 97,800 Office /Public Info Su lies $ 422 $ 24,578 E ui /Cam uter Consultant $ 893 $ 38,896 Phone $ 600 $ 26,900 Posta e $ 160 $ 23,840 Insurance $ 300 $ 14,700 PI Internet $ 57 $ 4,443 ubscri /Tn Mt $ 100 $ 7,000 OTAL $ 25,000 $ 1,566,696 Page 7 of 10 TOTAL OPERATING BUDGET EXPENSES Use Whole Dollars Only "Employee Payroll Taxes ": These would increase in 2010/11 if HRC is awarded a FHIP grant from the U.S. Department of Housing and Urban Development We applied for a grant but have not yet heard whether we have been awarded one. "Prof & Consultant Fees These fees would increase due to increased testing that would be conducted under a FHIP project "Telephone & Fax ": This decreased because HRC changed providers and combined phone and DSL service. By doing this we receive a large monthly discount on our bill. Page 8 of 10 A Most Recent Fiscal Year 2008/2009 B Current Operating Year 20092010 C Proposed Budget July 1, 2010 to June 30, 2011 D Percent Chan e" Expense Salaries 986,043 1=25,500 010700 1089V14,OOO 108 775% Employee Benefits 103 31 4 54% Employee Payroll Taxes 81,374 .5% Prof & Consultant Fees 20,300 .0% Supplies 16,820 0% Telephone &Fax 27 500 .6% Posta e & Shi in 14 700 0% Occupancy & Utilities 96 95,000 97 800 L 2. 95% Rental & Maint Of Equip, 20 860 20,000 2011100 0% Printing & Publishing 10 9,500 9,500 0% Travel and Transportation 9 8,500 8,500 0% Conferences 3 4,000 4,000 0% S ecMc Assist. To Individuals 41 42,000 42,000 0% Membership Dues Awards & Grants Insurance 14 000 13,000 14 000 T 7.7% Misc. Ex enses 11 485 9,850 9 787 -0.64 Transfer to Other Funds Dues to National Or anizations TOTAL EXPENSES 1,457 506 1 472 0o0 1,566,696 6.43% "Employee Payroll Taxes ": These would increase in 2010/11 if HRC is awarded a FHIP grant from the U.S. Department of Housing and Urban Development We applied for a grant but have not yet heard whether we have been awarded one. "Prof & Consultant Fees These fees would increase due to increased testing that would be conducted under a FHIP project "Telephone & Fax ": This decreased because HRC changed providers and combined phone and DSL service. By doing this we receive a large monthly discount on our bill. Page 8 of 10 ++This amount is not guaranteed as HUD has not released the names of FHIP grant recipients yet If HRC is not awarded a grant, we will not hire staff to fill positions under the FHIP funded project The -26% change in "All Other Revenue': this figure is mostly attorney's fees in cases HRC litigates. Our case load has decreased significantly in the past year so we estimate that we will recover far less in attorney's fees in 2010/11. Page 9 of 10 A Most Recent Fiscal Year 200 8-2009 B Current Operating Year 2009- 2010 C Proposed Budget July 1, 2010 to June 30, 2011 0 Percent Chan e' Public Support Contributions Foundations & Private Grants Fundraisin /S ecial Events 9,825 10,000 10,000 0% Legacies and Bequests Other Federated Or g. United Wa Misc. Organizations Other Subtotal 9,825 10,000 10,000 0% Government Federal ++160,419 State Local 1,215 785 1 0 1 211 277 0.47 Subtotal 1,215 758 1 ' 000 1 371 693 12.7% Other Revenue Membershi Dues Program Services Fees Investment Income Transfer from Other Fund All Other Revenue 250 250 185 - 26.0% Subtotal 250,000 250,000 185,000 - 26.0% TOTAL REVENUE 1,475,583 1,477 000 1 6.0% ++This amount is not guaranteed as HUD has not released the names of FHIP grant recipients yet If HRC is not awarded a grant, we will not hire staff to fill positions under the FHIP funded project The -26% change in "All Other Revenue': this figure is mostly attorney's fees in cases HRC litigates. Our case load has decreased significantly in the past year so we estimate that we will recover far less in attorney's fees in 2010/11. Page 9 of 10 I HAVE BEEN AUTHOIZED TO SUBMPP REQUEST FOR FUNDING S16ature Name Executive Director Title (213) 387 -8400 ext. 35 Phone Number Housing Rights Center Organization January 14, 2010 Date Page 10 of 10 Part I Qualifications and Experience A. Mission Statement and Organizational History The Housing Rights Center (HRC) is Southern California's largest non -profit civil rights organization dedicated to securing the right to equal access in housing. HRC's mission is to actively support and promote fair housing to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income, or other characteristics protected by law. Following the currents of rigorous social reform, the Housing Rights Center was founded in 1968, the same year Congress passed the Fair Housing Act. The Fair Housing Act committed all govemments, federal, state, and local, to the goals of equal access in housing. HRC has addressed the challenges of housing discrimination without interruption since that time, and continues to expand and diversify its services and programs to meet the growing needs and ever changing issue of fair housing. HRC has mobilized a highly effective and diverse staff reflective of the communities we serve. We have the capacity to provide fair housing services in seven language: English, Armenian, Cantonese, Korean, Mandarin, Russian and Spanish. B. Type of Client Complaints Handled HRC investigates housing discrimination complaints brought under both State and Federal fair housing laws. From January 1, 2009 to December 31, 2009, HRC received 1,901 housing discrimination inquiries. We opened and thoroughly investigated 438 housing discrimination cases. (Figure 1) re 1 Housing Discrimination Complaints -2009 DiscrimGeneral Arbitrary Color 0 Sexual Info Age 1% <1% Familial Status Orientation Sourceoflncome 11% 20 9% 2% 1% Gender Religion 1% Marital Status Race 1 % 10% Mental Disability 11% National Origin 4% In our investigations of the 438 cases, we found sufficient evidence of discrimination to warrant enforcement activity in 68 %. Regarding the outcomes of our investigations, we successfully conciliated 41% of our cases, which typically meant that that client was able to retain their housing and 3% were referred to our legal department. Housing Rights Center Page 1 of 5 November 10, 2009 Part II Programs and Serv A. Housing Discrimination Complaint Services The Housing Rights Center's Investigations Department conducts thorough and efficient investigations with the goal of achieving the most favorable results available for our clients. 1. Inquiries In order to screen our calls for fair housing issues, our Counselors are trained to ask basic questions that are likely to reveal potential discrimination without prompting the caller to prematurely identify discrimination as the cause. When the Counselor suspects discrimination may be a factor in the callers problem, the Counselor will complete the Discrimination Inquiry components of the intake database, in which we obtain contact and site information, as well as demographic information about the client. The Counseling Director then refers the inquiry to the Director of Investigations (MOI'), who will review the basic allegation and assign the inquiry to one of several Case Analysts ( CA'O. The CAs then conduct a more thorough phone interview with the client who has alleged discriminatory practices. If the CA determines there is cause to suspect discrimination has occurred or is occurring, he or she will schedule an intake interview with the client. 2. Housing Discrimination Complaints a. Discrimination Case Intake Our intake form gives us a comprehensive picture of the rental scenario and is the first step toward launching an investigation. The intake form includes all contact information for the client, demographic data, and tenancy information. Key information about the complaint address is also gathered, including the names and addresses of the owner, management company, and on -site manager, whether the building is rent controlled or stabilized, the number of vacancies in the building (useful for testing), and how units at the complaint address are advertised for rental or sale. Finally, the intake form requires that the client provide a signed narrative of his or her experience, which describes the alleged discriminatory practice or practices in context and in chronological order. Upon completion of the intake, a case number is assigned and the CA and DOI meet again to discuss case investigation strategy. b. Case Investigation HRC uses five (5) principal methods when investigating complaints of housing discrimination. While paired testing and surveying are the most common, all methods can be an important part of gathering evidence and each is used as appropriate. I. Testing: Every effort is made to initiate testing in cases where it is appropriate as soon as possible after intake. Typically, this is within 2 or 3 days of the initial complaint. A concerted effort is made to test immediately in complaints by a prospective renter of a refusal to rent. We have designed standardized report forms to elicit information gathered during tests. The forms require testers to provide a comprehensive narrative of their experience in addition to detailed specific information. The Case Analyst then compares and analyzes the reports. ii. Surveys: When testing of the kind described above is not possible or appropriate, for example because there are no vacancies or because the allegation is by an in -place tenant complaining of harassment, we will often conduct surveys of other tenants at the complaint address. This is often the case where the apartment building has only a small number of units and tenant turnover is minimal. We seek comprehensive information from those surveyed about their tenancy, as well as their general impressions about the Housing Rights Center page 2 of 5 November 10, 2009 conditions at the complaint address, with specific attention to the issues raised in the complaint. When other tenants of the same protected class as the client report similar treatment, surveys provide strong evidence of a pattern or practice of discrimination and become invaluable in conciliation efforts and /or settlement negotiations. iii. On -site Visits: On -site visits by HRC staff can be an important investigative tool when the physical conditions of the rental premises are at issue. This is often the case in an investigation of alleged disability discrimination. Physical evidence, such as photographs and diagrams, will verify the lack of an accommodation, such as a ramp, and the feasibility of installation. iv. Witness Statements: Clients frequently have witnesses who can verify elements of their allegation. We interview the witness and document the information they provide in signed and dated declarations. As with surveys, this sort of corroborating evidence is key in subsequent efforts to resolve the housing issue. V. Document requests and review: When building a case, we seek to maintain a complete file of the tenant and landlord's interaction. We will obtain rental + agreements, advertisements, notices, and any correspondence that has been exchanged. We also conduct respondent property searches. This helps us determine whether there are other testing options, which can assist in establishing a pattern and practice of discrimination. C. Findings Once we have concluded our investigation, we make a determination about the strength of the evidence that corroborates the client's allegation of discrimination, assigning the case one of three possible findings. The strongest finding, "Sustains Allegation" (SA), is given to those cases for which we have obtained sufficient evidence to pursue diligent advocacy and /or legal remedies for the client. When the evidence we have obtained partially supports the allegation, or is otherwise inadequate for us to take further steps, we designate a finding of "Inconclusive Evidence" (IE) of discrimination. When our investigation reveals that the complaint lacked merit as a fair housing violation, we make a finding of "No Evidence of Discrimination" (NED). d. Resolution of Compliant If our investigation finds evidence supporting the allegation of discrimination, we work with the client to achieve his or her goal. At the intake interview, the CA will have explained the available options to the client and determined the client's goals. This fundamental question drives the investigation, and results in our office pursing one of the following actions: L Conciliation This is often our first step in trying to resolve the problem. When conciliating a complaint, we act as advocates for the client. Typically, we contact the respondent by letter and detail the basis of the allegation, the results of our investigation, the applicable law, and a proposed solution. If the client's goal is to secure the housing at issue, this will be our first priority. These "demand letters" give the respondent an early opportunity to avert further action. It also serves to put the respondent on notice that HRC has and will continue to intervene on the client's behalf. Occasionally, a respondent is unaware that a violation of fair housing law has occurred and is willing to make a good faith effort to correct the problem. We obtain that assurance in writing and continue to monitor the situation. When the client feels that the issue is resolved, the case is closed as "Successfully Conciliated" (SC). There are times, however when a respondent is unwilling to consider conciliation. As before, we present the client with his remaining options. If there is strong evidence of discrimination, we encourage the client to consider legal remedies. Housing Rights Center Page 3 of 5 November 10, 2009 ii. Referral to an Attorney and Continued Investigation When we have gathered evidence sustaining an allegation of discrimination, and the respondent has been unwilling to conciliate the matter or the client's stated goal is litigation, we pursue the appropriate legal remedies. HRC's Legal Department is able to represent clients in federal and state fair housing litigation. When the alleged discrimination practice implicates housing policy or gives HRC an opportunity to highlight an issue of particular importance, HRC will join as a plaintiff. B. Enforcement and Legal Services HRC will maintain a legal department staffed with three attorneys licensed to practice law in state and federal courts, as well as a legal assistant to support the department with its filing and case management needs. The legal department will provide the following services: a. Legal Representation: The department will provide legal representation to clients and to HRC when evidence exists to support a meritorious claim of housing discrimination. b. Investigation support: The department will provide case analysis of discrimination complaints and guidance in investigation strategy for HRC's Investigation Department staff as needed. C. Staff Training: The department will conduct periodic training of investigation and counseling staff members on fair housing, predatory lending, and other housing law issues of note. d. Management Training: The department will conduct management certification trainings for housing industry professionals. C. General Housing and Tenant /Landlord Referrals HRC provides telephone and in -person counseling to both tenants and landlords regarding their respective rights and responsibilities under California law and local city ordinances. For example, staff members commonly cite specific civil codes that pertain to the client's matter and /or provide sample letters that discuss a particular issue. Tenant/landlord counseling not only facilitates housing -rights education of residents, but also serves to empower them in their efforts to achieve fair housing for themselves and in their communities. In our database, we refer to these calls as "resolved" since we have provided the caller the information required to resolve the issue on their own. When Counselors determine that a particular client's matter is outside the scope of our agency's services, we provide appropriate referral information. Using referral books compiled by HRC, staff members provide clients with agency names, phone numbers, and addresses in that client's locality. These referral lists are updated regularly to verify that the services continue to be provided. These agencies include, but are not limited to local housinc authorities, health and building & safety departments, and other social service providers. D. Fair Housing Outreach Services HRC will implement a citywide fair housing Outreach Program that will create greater public awareness of fair housing throughout the City and address specific needs of the protected classes listed in federal, state, and local fair housing laws. HRC will facilitate large citywide outreach activities and increase the opportunities for media exposure while also focusing resources on targeted outreach regarding specific issues. 1. Housing Rights Workshops HRC will host two Housing Rights Workshops in Rosemead. The housing rights workshops include a comprehensive fair housing presentation, a discussion about common Housing nights Center rage 4 or November 10. 2009 r forms of housing discrimination and a question and answer session. At these presentations, we will distribute agency literature to which participants can refer when specific issues arise. 2. Development and Distribution of Materials HRC staff will develop and distribute materials in the City that describe how housing injustices arise, the applicable laws that protect against housing discrimination and ways to prevent housing inequity. Our materials and programs will be offered to a variety of audiences such as housing professionals (e.g., landlords, property managers, and realtors), tenants, prospective homebuyers, city employees, and other non - profit organizations. Depending on the audience, the written materials will be translated by HRC staff and volunteers into Armenian, Cantonese, Mandarin, Korean Russian or Spanish. Materials will be distributed during neighborhood visits and mailings throughout the City ensuring that all residents have access to fair housing information and services. 3. Fair Housing Presentations HRC will provide fair housing presentations in Rosemead at sites throughout the City and in collaboration with local programs and services. Our programs will be offered to a variety of audiences such as housing professionals (e.g., landlords, properly managers, and realtors), tenants, prospective homebuyers, city employees, and other non -profit organizations. Depending on the audience, the presentations can be conducted by Center staff in Armenian, Cantonese, Korean, Mandarin, Russian or Spanish. The fair housing presentations entail an overview of fair housing laws, a discussion about common forms of housing discrimination and a question and answer session. HRC increases its effectiveness at these events by soliciting feedback in the form of evaluations that ask about fair housing issues addressed, presentation format, materials provided and overall program. .4. Property Management and Landlord Training HRC also holds monthly Fair Housing Certification Training seminars for housing industry professionals at our main office in Los Angeles. These seminars are tailored to provide detailed analysis of fair housing law and interpretation, with specific information on discrimination against families with children, people with disabilities, sexual harassment, hate crimes, and advertising. S. Booths HRC will staff booths at community festivals, apartment owners' association annual events, college events and other events as they occur. We have developed eye - catching poster boards and banners that have proven helpful in drawing attendees to our booths. 6. Media HRC will use all media tools available to publicize fair housing and HRC's services. HRC will contact local media outlets and request that they publish or air public service announcements (PSA's'l about fair housing laws and HRC's services. 7: Special Events HRC will conduct our annual Housing Rights Summit in April that will bring together fair housing groups, social service providers, community members, and government entities to address fair housing and other related issues, such as immigration, community development and affordable housing. Persons not directly involved in fair housing will bring a fresh perspective to ways of addressing fair housing impediments and gain a new understanding of connections between fair housing and other issues. 8. Collaborative Efforts HRC will also continue to actively participate in several coalitions. Specifically, we will continue our role on the Los Angeles Times Fair Housing Advertising Task Force and with Call to Action. Housing Rights Center Page 5 of 5 November 10, 2009 ATTACHMENT B 09/16/2010 10:57AM 5 %0 S. Virgil Ave- Suitc'}p0 Via U.S. Mail August 17, 2010 Re: mom Diauriminatinn at nn failure to pnwiahe Rexsunable Accommodation Dcar 4mmft p.2 i us ,gnec.Ics. _ 9 7 o �AN. 213 -301 0555 The Housing; RLLhts (:enter (I IRC) is a private, non- prolij agenry, contracted by City of Roseme.nd, ihr City and County of Los Ange ts, :,net various other cities, to tnvnnligate and faciGlntu lhu resolution of housing discriminarion complaints and io pzcmide educanun, counschng and legal services Lu hadividuals who e.J.'trimicc discnrninanoa in housing. 1'Urrunult to oar cou¢mcL with RnWCmead, our office conducLed dis;IMliry discrimination audit which iucludcd reIrrhone testing at � ( "the subject property „ ) to assess whether or not individuals with disabillrirs "sing service athnhials esperimned discrimivaLOn whun inquiring, about properties for roil. T'cicphunc n•sring is an investigative Luul which involves having nidividuals inquire by telephone about s property for renr and analyzing then vxperienecs. On January 27, 2010, AM- curiducted a relrphpnc test at Llic subject property. The tester” 10111 Lks agent rhnr answered the phuue that vhr. was looking for s. unil I1,r herself and her companion dog Aqftrespondcd by saying that pejs wnrc not allowed at the property. Thr jester went on to explain that the dog had been pr (scribed by her doc.I, . Ift s:dd that she would need io npcak to `�', w•ho we assume is yon, Will mated rhac she would call 1hr. ktKtcr back The tester provnlr.,i 4 1M vnth lie(. phvuc number, but to dWJc, h-s not received a call back. Please be miviscd thawookflilurc to call the tester back after learning of her need to reside with a prescribed eemp:u ion ani -mil may b: con trucd as evidenre. of discthniauliuu: un the hasis of rini :iliry-, npc•cificnlly, tie ftdlurc to waive::'. "oo pets" policy as a reasunahlc arcnmmudatinn ror all ixicLividual who Uses A service or mmpaliiuu muirnal.' 'I - he Putpose of this letter is to advise you of the L.iu lwusinl; laws that pmhihir discriminat g7itlA in ivtdnals with disabiliucs who usc service or conhpathtuu s, 11als, and demand rhar you conform your rental pracrices to these laws. 1 Testers, who are frequently utilized by I11tC and other firir housing organizations in order 1u uncover evidence of housing discriwilmtion, have standing to sue housing providers in court for violating iliu fair housing laws. ,cc Huvem Realty Corp. v. Coleman, 455 U.S. 36 (198- Furthermrv'e, 14RC as an organization elan has ss:nselhag lu sue housing, providers in court fur violating the thir housing bless. ' h The outright refs :al of an accommodation is not required. The failure R, respund to an accommodation ruyuust ulsu violates the law. ruo N. r. ;I:rc):.4 .�.('..A 9110 5'. ii .ti .5rpulr fS 1,.1, ! L.•.I u lcze ) i ?t uzn I .:,q,.. y .:;�..C� <•uupi 09/16/2010 10:57AM tl 1 llicah[r. /.ciao Onr pnrpnse. of this Inner is ro infrr•m ynrr shntrr the current laws prnhihicing disn•iminatinn in housing so that you and your aganrs will Fully comply with all nrrrenr snare and federal fair housing lawg. please note, the fcder l Fair Housing Arncndmcnrs Air ( "FHAA'), 42l I.S.C. 3604, has prnhihired disahiliry diaerituula Lion since 1953. TI. provides in pertinent pan that it is nnlawfirl: (1) To do:cnnuoarc iu 11w... n:nlal, or to otber%rise make unavailable or deny, a dwellinq to ally ... renrer because. of eI luuohcap rd* Ilri ...rentrT,...Ur tiny person associated with that ...renter. (2) To eIL C111l Lill tL Le a&risl. any person to r1w rerms, rnndirinns, or privileges of... rental of a dwelling, or in the pruvislvn of scrviuca or faulittcs in connccnon •vtth such dwelling, heratasr of a handicap of that person; or —any persvn assucittLed with that. person. (3) For purposes of this subsection, drsrsarrruanuu rhrcludes ... a rrfittal !n make reasonable are :ammodvtiani in rules, policies, practices, or nervices, when such accoulirrudntiuus Inly be neressary rn affnrd such person equal opportunity to use and enjoy a dwelling 42 U.S.C.. § 3604(1)(1), (f)(2), and (f)(3) (emphasis added). The California Fair Fmpinemenr and I tnusing Act ( "pLIL"I') contains similar prohibitions, staling in pertinent part. that it is unlawful: (.) F'or IIIV ounn•r of anv housing accommodation to discriminate against or harass any person bm.tusn ul the ... dixahihly of Ihal person (c) For any person to makr....or ransr to br made... any notice, statement, nr advertiseurehr L, With respect to the sale or renra.l of a housing, ncrnmmodation that indicates any preference, litlritat1011, or discrimination based on ... dlsahiliry or an intention to make that preference, lutriuldou, yr discrimination. CAL. GOO. CODE � 1295$(a) and (c). Moreover, the Unruh Civil Fillhls Act provides: 03)(1) Individuals with disabilities shall be cntitud to full Mud equal access, m other mr:mbers of the general public, to all housing accormuodKUuna ullerud for rent., lLiISC, or <:umpcnsation in this state, suhjcct to the conditions and Innrlxnoos nslablislrcd lay law, ur state or federal reghlirion, and applicable alike to all persons... .A.ny person renting, leasing., or othcmisc providing real properl for coroprnsaik)ri shAl riot n./urr to nwAr reasonable acrommodationr in rules, policies, practices, or services, when I hoar. arroni*nutLdions rnav be necessary to afford indivi with M thsability equal opportunity to use and viijoy Ihr. prrmisrs. (13)(6)(A) It shall be deemed a. denial of equal access to housing accommodations within ale nlcatritrg of this subdivision for any pr.nson... ro refoisr it., In sc or rent housing acconnuoda Lluns to ...an lhrrhvldu'a1 midi any... dl9ahlllty on the bari.r that the iodiriitua/ uret the iovices ofa wwre dig, or to refuse tv perimt such aI1 individual... with any othrr diFability to keep a Sit"niv dq oil lberremisel. p.3 C,w... Cn'. Cc OE 54.1(b)(1) and (b)(6)(A) (eaaphasis adder]). 09/1612010 10:58AM Several courts have explicitly aLa LUd that au uxuupuon Ina "no pets" policy wonM ryn:ilify as a reasonable accommodation. ,Sue, c,p.,,•inbnrn I l Homeowner. A. ri it n I "stir h.'mplaymew & Horerink Giim., I . ^•.'I C':al. App. 4rh 1578 ( 21')(13) (California C.'curt of Appeal rultlt4; kdluwl1115 plahtulfuntdontiniurn resid(nrs to keep companion :primal to lessen the effect-, of their disabihLies): limn. v. Ineirben, 54 F.3d 4 25, 429 (7th Cir. 199.5) (halanre.rl against landlord's economic or aesthetic ewmeritx as uxpressc'd ilk a no -pcta policy, deaf tenant's nrr i Fnr arcnmmndatinn of hearing dog is per se retsonahle).t Conclusion As evidenced by I1RCs audit, Annie's actions may violate the fait housing Laws. Such a violauou uxpuscs you to liability. 14'lryo i� Ho /4 7 S3'/ U.S. 280, 282-46 (2003) (monage.ment company and owner or prop nut be held vicariously liable COr die diacritrunalory conducr of rhmr ngents). Based on the audit result, we rcyuusL that you and any individurds itrvulvud ht the opemnon and managernent of the subject properly •AUCUJ it Nkur T Tnusing Certification Tiar iiig provided by the Housing Right-, Center, at a cost not CG exeoud $150 per person. The tc.urting, certified by the Calilbruia Dgiart ncnr of hair Rmploynnent and I lousing, provides honeing prnviders with an ovetvieav of lair ltuusiilir laws and other valnahle infrninarion uschd to laousita} provides. Failnre to educate youtsclf and your agents of fair housing law purl you ar higher risk of lawsuits and /or administrative rharges in the future. MCasc coma W.r .tar ar 1 -81)0- 477 -5977 ext 21 for infonrtaitu*e about upcoming Fair Ilousing CerLLllcauuu Traininks dntc. Yon may also want to refer dais letter In your al omry. 11w,k yceu for your attention in this matter Sincerely, A ,W, Itrrnt SalLndu Case AUalysl. Set alto, HIM v. DW 2 FH -FL RpLr. TT 25, 124 and 26. 058 (HUD Office of AT•7s 1997)(deoisiun favoring Lenuol who roeuivod "significant emotional supporL from his Ipet] cat "); C7r, v Ilousnag Aulh., 994 F. Supp. 1253 (D. (Dr. 1998)(summary in favor of a deaf tentud. who waatud to keep a hearing -ear clop); P'ulciniti v. Villtrge o1,Vhaeiyerrla Condo. ,4.'n, 1999 U.S. Dist. LEXTS 23450 ( W.D. Pa. Nov. 20, 1999) (defendant condominium ussuuiution had not presented any evidence suggesting that the tenatls assistive anima) created a Ihreal or disturbance, and therefore violated the FHA by f iilimg to provide a reasonable accommodation); Fr✓chimun v. Chive Gzeculive Tomwhe,mer Flumevivner's Ass S; 2007 U.S. Dist. LEXIS 81 125 (C.D. Cal. 2007) (providing in an entry of a Pi eliminruy I ojuncliun that a common interest development with a nn dog ruh+ would allow ii resident to I<ucp 11 dug as an emotional support animal on the premises). M 09/162010 10:58AM A(;RFF.NIF.N'f TFu r. ig an Agreernenr hrrurrn ( °Rrspondcnr" ), anti ncc Housing Rig; is Ccnlcr I c}!'e nljny Ibo 4'Ills11 plol.wIl) Lnpwu a;; � i0 Ihr ('-it.% or Rosemead, CA 91770 (':r,ubjecr pn,l:crt%' °i. TERMS 1 R rr..�,pnllCnt; :1 }�, I'rr nql Ih Ili,rrltnina 1p ill !Fu- rental ol'hr.ulsinp <m thv h4e'.1!I nr 1lsnhllii V QI';1 nV (11 her pr IT( rrrd rla =si fl ra rron unri er law. '_. A ilhin si:ul (60) Qal s rrunl Ihr dsur. Ilais al,rc(!rTlcnl is fially cscculaQ Iho Rcspundcnt: altrcc I,u tilICUt] I lair 11011sing Train in offcrr.d by nc(! I lousing RiRh rs Ccnlcr at a cosr of'$I60 per persurl. 4. V11hnI :,sly (60) d.wn Iro,o Ihw tl;llc llw: � n: hilly :mit.w.ed LIm Resp'ntdents :three', to po..a :t )apnrl rl uvll if II::II' Idl 111 lVlucl ll will Ho mql, 1411 hou. poster at. the abovc mcntloned ploperrv, runnitrnl%,,g hr.r poln.a to Inll;, lu <luuldled len:lntr• Without rceard to disability, or ant' otlwr pl'Ilu't.lotl t L,snl l lul l lrn ,1'10.1 Lau. Ll,is r:I n:r „dll hr rinsed npnn t•rrifir,arion of Rrspnn corrlpli:Irlcc with the ;ibovu- Ltdc.d tunas. The Respondent acknowledges that they have entered into tbis agreement volun.ral and rbar they are aware they have the right to consult their own, separate counsel re>;arrding the ter'n's of this agrrrr¢ rut. This Agre.•ement constitutes the entire agrcevnent between the parties and may not be rnndi fird extent by an agreement in writing signed by the parties. Untc .. I')ate - - P.5 I Ina::ui}'- 9 ighl: (.enr( Rrpraecnwd lac luoa Salgado Darr. ATTACHMENT C iZo S. Virgil Ave.., Suite - foo Los Arrseles; CA qoo Lo Re: Dear The Housing Rights Center (HRC) is a private, non -profit agency, contracted by the City of Rosemead . and the City and County of .Los Angeles, among other cities, to investigate and facilitate the resolution of housing discrimination complaints and to provide education, counseling and legal services to individuals who experience discrimination in housing. In pursuit of its mission to affirmatively promote fair housing, HRC conducts random audits throughout the greater Los.Angeles area to test for discriminatory practices in the rental housing market, including discriminatory advertising practices. On January 7, ?010 HRC conducted such an audit, utilizing a telephone test, at Rosemead, a property we understand you to own. The audit produced evidence of discrimination based on disability, specifically, the failure to accommodate individuals who use companion animals. During the telephone test, our tester spoke to 4 4'. Our tester explained to4ift that she was interested in the studio apartment at the above mentioned address for her.and her companion dog. In. response, 4M told our tester that they didn't allow pets. Our tester offered to show the prescription for the companion dog, but_ told our tester that under no circumstances do they allow pets. As an attempt to resolve this matter, I placed a call tolbn October 25, 2010 and informed him about our findings and informed him that tenants with disabilities are. legally entitled to a waiver of no pets policies as reasonable accommodations for their disabilities. I asked him to attend a Fair Housing Certification Training provided by the Housing Rights Center. In response 46 statcd "I'm not interested in the training". Please be advised that the failure to waive a "no pets" policy to accommodate an individual with a companion dog is a violation of state and federal fair housing laws. See, 42 U.S.C. §3604(f (3)(B); Cal. Civ. Code §12955; Cal. Civ. Code §54,1(b)(6)(A).. See also, .Auburn ie!o ti.t=ar�L>aln �.c_ _. __ - -_ - -__ _ 1 . —.._. _. _.._. ._. }•ta- $. $�p:,I�eJ., �fv�_ $ee.is cs ,.,. CA'no., L•.gpgdc.,Lq o,ya Woods l Homeowners Assn v. Fair Employment & Housing Com., 121 Cal. App. 4th 1578 (2004) (California Court of Appeal ruling allowing plaintiff condominium residents to keep companion animal to lessen the effects of their disabilities); Frechtman v. Olive Executive Townhomes Homeowner's Assn, 2007 U.S. Dist. LEXIS 81125 (C.D. Cal. 2007) (providing in an entry of a Preliminary Injunction that a common interest development with a no dog rule would allow a resident to keep a dog as an emotional support animal on the premises). See also, HUD v. Dutra, 2 FH -FL Rptr. % 25, 124 and 26, 058 (HUD Office of ALJs 1997)(decision favoring tenant who received "significant emotional support from his [pet] cat "); Green v. Housing Auth., 994 F. Supp. 1253 (D. Or. 1998)(summary judgment in favor of a deaf tenant who wanted to keep a hearing -ear dog),- Fulciniti v. Village of'Shadyside Condo. Assn, 1998 U.S. Dist. LEXIS 23450 (W.D. Pa Nov. 20, 1998) (defendant condominium association had not presented any evidence suggesting that the tenant's assistive animal created a threat or disturbance, and therefore violated the federal Fair Housing Act by failing to provide a reasonable accommodation). In light of our audit results, we request that you, �, and any other individuals involved in the operation and management of the property attend a Fair Housing Certification Training provided by the Housing Rights Center, at a cost not to exceed $150 per person. The training, certified by the California Department of Fair Employment and Housing, provides housing providers with an overview of fair housing laws and other valuable information. Failure to educate yourself and your agents of fair housing law puts you at risk of lawsuits and/or administrative complaints in the future. I have enclosed a conciliation agreement for your review and signature. Please sign the conciliation agreement and mail or fax it to me by November 15, 2010. HRC will close this matter once all the conditions in the conciliation agreement are met. Please note that the failure to agree to attend training may result in HRC's filing an administrative complaint against you with the California Department of Fair Employment and Housing and/or a referral of this matter to our litigation department. Please contact me at 1 -800- 477 -5977 ext: 21 for information about upcoming Fair Housing Certification Trainings date. You may also want to refer this letter to your attorney. Thank you for your attention in this matter. y iyy Sincerely, Irma Salgado Case Analyst 0- 2 AGREEMENT This is an Agreement between �M`Respondent "), and the Housing Rights Center regarding the rental property known as Rosemead, CA 91770 ( "subject property "). TERMS 1. Respondent agrees not to discriminate in the rental of housing on the basis of disability, or any other protected classification under law. 2. Respondent agrees to send a letter to all his managers and agents letting them know that it is her policy not to impose additional fees (including, but not limited to pet deposits or increased security deposits) on disabled individuals who require a service or companion animal. 3. Within sixty (60) days from the date this agreement is fully executed the Respondent agrees to send any individuals involved in the operation and management of the subject property, including himself, to a fair housing training offered by the Housing Rights Center at a cost of $150 per person. 4 Within sixty (60) days from the date this agreement is fully executed the Respondent agrees to post a Department of Fair Employment and Housing fair housing poster at the above - mentioned property, confirming his policy to rents to qualified tenants without regard to disability, or any other protected classification under law. This case will be closed upon verification of Respondent's compliance with the above -listed terms. The Respondent acknowledges that they have entered into this agreement voluntarily and that they are aware they have the right to consult their own, separate counsel regarding the terms of this agreement. This Agreement constitutes the entire agreement between the parties and may not be modified except by an agreement in writing signed by the parties. Respondent — Authorized Agent fo Housing Rights Center — Represented by Irma Salgado Date Date