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CC - Item 2A - Workshop to Update Strategic Plan For 2014 and 2015ROSEMEAD CITY COUNCIL STAFF REPORT TO: MAYOR AND CITY COUNCIL FROM: JEFF ALLRED, CITY MANAGER Cyt�j' DATE: November 19, 2013 (/ SUBJECT: WORKSHOP TO UPDATE STRATEGIC PLAN FOR 2014 AND 2015 SUMMARY The City Council will review and discuss the Strategic Plan and begin the development of updated strategies and action items for 2014 and 2015. A second follow -up workshop will be conducted in January of 2014, which will ultimately be followed by City Council action in early 2014 to approve the updated Strategic Plan. BACKGROUND /ANALYSIS The City of Rosemead Strategic Plan was first adopted by the City Council in December of 2009 following an extensive public outreach effort. The Strategic Plan was updated in 2011 for a two -year period through 2013. The purpose of this workshop is to begin the development of updated strategies and action items in the Strategic Plan for the upcoming two -year period. The process to update the Strategic Plan will be facilitated by the consultant team of Janet McIntyre and Don St. Clair, who will lead the City Council and the City's executive management team discussions. The following documents are attached for reference during the workshops: A. Current Strategic Plan for 2012 and 2013 B. Strategic Plan Report Card for 2012 and 2013 C. City of Rosemead Accomplishments for 2012 and 2013 D. Five -year Financial Projections — General Fund Revenues, Expenditures, and Overview; and Unfunded CIP Projects for Current Fiscal Year Attachments T 1� It is proposed that the following item be added to the description of Rosemead's Community Personality described on page 6 of the City's Strategic Plan. We Are "Nimble" and Focused on Customer Service We are continually "flexing" our service delivery systems and organizational structure to meet community needs. Like an amoeba, our small and nimble organization is able to quickly change its shape in response to external or internal demands to get the job done. When it comes to customer service, all staff members function as front line service providers. Amoeba (a -me 'ba), n., small single -cell organism that changes its shape rapidly in response,, to its environment. ,L w v • ogadrtrcmZ�dh I T, 074 •ti r � t 4 - � K TABLE OF CONTENTS Introduction - The Community's Strategic Plan Vision 2020 Key Organizational Goals Community Values -- Our "Brand Platform" Our Community "Personality" Key Organizational Goals Key Organizational Goal: Ensure the City's Continued Financial Viability Strategy 1 Strategy 2 Strategy 3 Key Organizational Goal: Enhance Public Safety and Quality of Life Strategy 4 Strategy 5 Strategy 6 Strategy 7 Key Organizational Goal: Beautify Residential Neighborhoods and Commercial Corridors Strategy 8 Strategy 9 Strategy 10 Page 2 Page 3 Page 3 Page 4 Page 5 Page 7 Page 9 Page 11 Strategic Plan: Page 1 Gathering Input from the Community In early 2009, the City asked the community for input regarding their perceptions of Rosemead. A postcard that was translated into Spanish, Chinese and Vietnamese was mailed to all Rosemead residents and businesses, as well as many people who work in Rosemead and live in surrounding communities. The survey asked questions about what community members enjoyed most about the City and what they felt needed improvement. Results from the survey provided City Council with the foundation for Rosemead's statement of Community Values, also referred to as a "Brand Platform." Following a series of public meetings, the City Council developed Rosemead's Strategic Plan, which also established our vision for the community in the year 2020. With a majority of the action items from the 2010 and 2011 completed, the City Council began the process for developing the 2012 and 2013 Strategic Plan in Fall 2011. An idea form was included in the Fall 2011 Rosemead Resources and mailed to all residents. A series of public meetings were also held to gather input from the community. As a result, the City Council and Planning and Traffic Commissions are proud to present the community with the Rosemead Strategic Plan for 2012 and 2013. What is a Strategic Plan? A Strategic Plan enables the City to identify what the community wants Rosemead to be in the future and how it will get there. The Strategic Plan process included: • Gathering input from the community; • Taking a wide look at both the internal and external factors that might affect Rosemead; • Analyzing the City's strengths, weaknesses, opportunities, and threats (SWOT analysis); • Creating Rosemead's Vision 2020, which provides a look into how the community envisions the City to be in the future, specifically eight years from now; • Developing key organizational goals; and • Identifying strategies and action items to accomplish each goal. Strategic Plan Focus The Strategic Plan focuses on enhancing Rosemead's appeal as a new kind of small town in the heart of an urban environment by honoring tradition, uniting in diversity, and evolving for the future. This is evident in Rosemead's Key Organizational Goals which aim to: improve public areas including infrastructure and community facilities; enhance public safety and the overall community environment and opportunities for residents through programs, services, education, and recreation; and ensure the City's financial stability in order to continually meet these goals and provide basic services to the community. Strategic Plan: Page 2 In the year 2020, Rosemead will be recognized as a welcoming and thriving small town community in the heart of an urban environment. Rosemead residents from different cultural backgrounds will unite in diversity and will get to know their neighbors through family- oriented amenities and programs. The City's boundaries will be distinguished by its attractive appearance and commitment to sustainability. Amenities for Rosemead residents and businesses will include: • Attractively landscaped and hardscaped public areas; • Updated and well- maintained public facilities; • Comprehensive recreational, community, educational and cultural arts programs; • Awell- balanced mix of local, regional, and national businesses, restaurants, and hotels; • An array of housing options; • Convenient modes of transportation; • A low crime rate and a general feeling of safety, • Partnerships with local schools to support high quality education; • An attractive downtown area; and • Well- maintained residential and business properties that are consistent with the community /neighborhood. c@M.a Ensure the City's Continued Financial Viability c@"'=6 Enhance Public Safety And Quality Of Life. c@n..c Beautify residential neighborhoods and commercial corridors Strategic Plan: Page 3 People and businesses who seek the charms of a small town, in the heart of an urban environment. We are "Today's Small Town America" - traditional yet diverse, a true neighborhood in an urban setting. Because in Rosemead, neighbors share the traditional values and commitment to community that makes small town life so appealing, without losing big city advantages. Grounded Honor Tradition Welcoming Unite in Diversity Thriving Evolve for the Future Strategic Plan: Page 4 These "adjectives" describe our traits as a community. GROUNDED Familiar, Down -to- Earth, Established Rosemead is in touch with where it came from and always honors its roots. WELCOMING Neighborly, Warm, Friendly Rosemead welcomes everyone who is committed to making the city better. THRIVING Vibrant, Up -to -Date, Flourishing Rosemead is delivering what citizens need and want, and they are responding. These "verbs" define the actions we take every day to deliver on Rosemead's community values or "brand platform." HONOR TRADITION In Rosemead, we honor our long tradition of community spirit and civic engagement. We preserve old traditions like the 4th of July Parade, and look to create new ones that will keep our community vibrant and appealing. UNITE IN DIVERSITY Our multi - cultural experience reflects contemporary American life. While we come from different parts of the globe, we are united by the traditional Ivalues of hard work, family and education that help our community thrive. EVOLVE FOR THE FUTURE As we honor tradition, we are a modern small town that keeps its eye on the future. Our Strategic Plan: Page 5 location in the heart of an urban environment means that we must continually evolve to meet the changing needs of our residents and businesses. Since its incorporation in 1959, Rosemead has taken pride in its "contract city" status. With services provided by the Los Angeles County Sheriff's and Fire Departments, the community is provided with an array of highly professional resources and services at cost levels that reflect economies of scale. The Rosemead Public Safety Model, which features a Sheriff Lieutenant serving as the City's Chief of Police, enables the community to maximize the advantages of being a "contract city" while exercising local control. The City embraces the following financial management guiding principles: 1. Always live within your means 2. Employ cost recovery when setting fees for "individualized" services 3. Use "reserves" only for one -time expenditures or temporary stop -gap measures 4. When in doubt, contract out (and periodically go out to bid) 5. Provide for transparency Strategic Plan: Page 6 ACTION ITEMS A. Develop a plan to gradually, over a period of three years, create a sustainable balance between recurring expenditures and revenues by defining and identifying essential "core services" and corresponding "reliable revenue sources." B. Implement a solid waste franchise fee on the waste hauler to cover "wear and tear" of the City's streets by trucks and other costs. C. Study and evaluate alternative actions (e.g., retirement incentives, reorganizations, outsourcing, etc.) to further reduce the number of full -time employees within the organization without degrading core service levels. D. As part of the annual budget process, convene an independent interdepartmental task force (comprised of line staff members and management team members) to study, identify and recommend actions to decrease expenditures and increase revenues. E. Ensure that any new community special events or programs are supported by corresponding new sources of funding. ACTION ITEMS A. Develop and maintain a land use inventory of vacant and under - utilized commercial properties and make contacts with the respective property owners in an effort to attract new quality developments to generate additional tax revenues and high quality, obs. B. Develop a Garvey Avenue master plan through the rk of a committee that includes representation from the City Council and Commissions. C. "Streamline" development entitlement and business license processes at City Hall that include the implementation of a "one -stop public counter" and the creation of a more "business friendly" culture and atmosphere. D. Prepare and maintain a list of potential development incentives to attract new businesses and sustain established ones. Strategic Plan: Page 7 STRATEGY 1: Eliminate the Existing "Underlying Structural Budget Imbalance" in the General Fund F. Initiate a "business concierge' program to provide new and existing businesses with a designated point of contact in addressing various issues and concerns. G. Identify parcels of land in commercial corridors with potential for consolidation and /or improved development potential or public parking and make contacts with the respective property owners. H. Explore alternative opportunities for low- moderate income housing to reduce the need for trailer parks and substandard housing units (e.g., providing incentives for residential developers to designate units for low- moderate income residents, purchase blighted under - producing motels for conversion, workforce housing development, etc.). I. Provide information to retailers and restaurants in various languages regarding the processes of making Transient Occupancy Tax (T.O.T.) and sales tax payments. J. Process allowable redevelopment project area time extensions through the adoption of requisite ordinances. STRATEGY 3: Develop a Comprehensive 10•Year Financial Plan Through 2022 ACTION ITEMS A. Coordinate a Long -Term Financial Plan (LTFP) process to stimulate thinking and discussion by the City Council and staff about the long -term impacts of decisions made today. B. Ensure that the LTFP will be referenced in, and used in conjunction with, other planning and budgeting documents (i.e., Strategic Plan, Budget and Capital Improvement Program) and updated biennially. Strategic Plan: Page 8 E. Modernize the City's Municipal Code in an effective, yet business friendly manner. ACTION ITEMS A. Develop an educational program to work with residential property owners to mitigate problems with tenancy issues and limit crime. B. Identify ways to improve intercultural communications and understanding within neighborhoods (e.g., Neighborhood Watch, Safety Meetings, CONNECTIONS forum, Community Academy, etc.). C. Implement public information measures to increase citizen awareness of the expanded Rosemead Explorer fixed route and dial -a -ride transportation services. D. Facilitate more active recreational uses and events at Zapopan Park. E. Collaborate with surrounding communities in crime prevention and suppression efforts along adjoining borders. F. Evaluate methods and processes used to enhance traffic safety and parking availability. ACTION ITEMS A. Continue efforts to lend "in- kind" support to preservation efforts through involvement with community organizations at the Dinsmoor House and Savannah Cemetery. B. Promote increased community awareness and usage of the bicycle trail along the Rio Hondo River leading to Whittier Narrows with access near the Garvey Community Center. C. Publish a Rosemead Memory Book focusing on the history of the community from 1985 to present. Strategic Plan: Page 9 ACTION ITEMS A. Purchase two portable emergency generators, one for use on each side of the 1 -10 Freeway. B. Obtain roll -off containers to store emergency supplies for use in all quadrants of the City. C. Conduct mock disaster drills. D. Pursue grant and other funding opportunities to improve emergency preparedness. E. Continue communication efforts with residents, businesses, and utility providers regarding what to do to be self - reliant and where to go if your residence is unsafe in an emergency ACTION ITEMS A. Invite service clubs, businesses, the Chamber of Commerce and other community -based organizations to sponsor and participate in the coordination of community special events and programs. B. Strengthen agreements with school districts for joint use and operation of facilities, (i.e., Rosemead Aquatic Center, Splash Zone, Rosemead Park athletic fields, school gymnasiums and auditoriums, school turf play areas, etc.). C. Continue dialogue with the higher education institutions (i.e. University of the West, ELAC, etc.) in achieving increased interaction with the City for the mutual benefit of the community and the institution. Strategic Plan: Page 10 STRATEGY 8: Enhance Public View Areas Within the Public Right -of -Way and Private Properties ACTION ITEMS A. Continue to install decorative cobble stones and landscaping in street medians and other public right -of -way areas as aesthetic treatments as well as measures for traffic safety, water conservation, and reduced maintenance costs. B. Organize, promote and participate in a series of neighborhood beautification volunteer "service projects" (e.g., painting preparation and painting, yard clean -up and planting, sprinkler repairs, etc.) in conjunction with City forces (Local schools, parks, churches and businesses can serve as organizing hubs for the projects.). C. Explore an amendment of the Municipal Code to prohibit new installation of property alterations that contribute to blight (i.e., barbed -wired and chain -link fences in front yard and side yard setbacks, and iron bars on windows). This would not affect existing residential fences, nor would it create a legal non - conforming condition on residential properties. D. Develop a pilot program to offer property owners a no fee opportunity to have barbed -wire and chain -link fences removed from front and side -yard setbacks, and iron bars from windows by City forces. E. Explore the establishment of a "fence replacement' pilot program to provide property owners with partial subsidies for the costs of replacing chain -link fences with decorative polyurethane fences, and a loan program to enable property owners to finance costs for their share of the improvements. F. Establish no /low fee lease agreements with owners of vacant commercial properties for interim reuse of street frontage as green open space or "pocket parks" and off - street parking until the property is developed or sold. G. Work with Southern California Edison to landscape and improve exposed street frontage under electrical transmission lines. H. Promote participation by businesses in the commercial fagade improvement program and anti - graffiti efforts. Strategic Plan: Page 11 I. Encourage businesses to make landscaping and decorative improvements in public view areas, including removable treatments where permanent improvements are not possible (e.g. potted plants, outdoor furniture, etc.). J. Encourage Southern California Edison to improve its vacant parcel (including removal of chain -link fencing) on Walnut Grove Avenue and Rush Street as an open -space leisure area for employees at the SCE corporate headquarters campus. K. Work with property owners to consider demolition of vacant buildings on blighted properties. ACTION ITEMS A. Continue implementation of the Parks & Facilities Master Projects List with emphasis on Zapopan Park improvements. B. Finalize the no /low fee license agreement and develop Jay Imperial Park under the Southern California Edison transmission lines adjacent to San Gabriel Avenue, Pine Street and Falling Leaf Avenue. C. Obtain a no /low fee lease /license agreement from Southern California Edison and offer to purchase an adjacent vacant lot to develop park facilities near the intersections of Hellman Avenue and Rockhold /Stallo Avenues. D. Identify an appropriate facility for a future park under the SCE transmission lines for designation as a "dog park." E. Make improvements to Garvey Park Gym, i.e., exterior aesthetic treatments, windows replacement, restroom improvements in coordination with the Capital Improvement Program (C.I.P.). F. Complete construction of the Rosemead Community Recreation Center improvements, including Strategic Plan: Page 12 development of computer lab facilities. ACTION ITEMS A. Complete the Downtown Plaza project at the Civic Center to serve as a focal point of Rosemead's downtown with a unified parking lot, landscaping and interactive water features. B. Construct streetscape improvements and street medians with decorative landscape in key locations along Valley Blvd. between Rosemead Blvd. and Walnut Grove Avenue to identify Downtown Rosemead. C. Where possible use Redevelopment funds to purchase available parcels of land for public parking and explore the potential of collecting rent /development fees from businesses that need additional parking capacity to comply with codes. In light of the December 29, 2011 landmark decision of the California Supreme Court to uphold AB1x 26 dissolving redevelopment agencies, the financial outlook for cities in years 2012, 2013 and beyond has been significantly compromised and shrouded with uncertainty. In real terms, the City's ability to accomplish the Goals, Strategies, and Action Plans contained in this document is contingent upon the availability of the needed financial and human resources. Whether the City will be able to obtain the requisite resources to accomplish these objectives during this period of fiscal austerity remains to be seen. Strategic Plan: Page 13 STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 1: Eliminate the Existing "Underlying Structural Budget Imbalance" in the General Fund Status ..,, ,`.. Action Item '.,i� .,a ,';'° , .�, Comments Done On Target �- Revised A. Develop a plan to gradually, over a period of X Due to the loss of RDA revenues, service delivery three years, create a sustainable balance between methods were modified to reduce costs without recurring expenditures and revenues by defining reductions in service to the public. Also, the City's and identifying essential "core services" and staffing levels have been reduced by 42% and in corresponding "reliable revenue sources." some cases moderate fee increases were instituted for "individualized services ". In addition service agreements have been re- negotiated to reduce costs including: • Janitorial — reduced costs by approximately 15% while maintaining existing service levels. • Landscaping — locked in existing contract prices (negotiated with contractor to not receive a CPI increase) while maintaining existing service levels. • Street Sweeping— locked in existing contract prices while maintaining existing service levels. B. Implement a solid waste franchise fee on the X Successfully completed RFP process, contract waste hauler to cover "wear and tear" of the City's negotiations, and contract award for a ten -year streets by trucks and other costs. exclusive solid waste franchise agreement. Received first franchise fee payment of $1.6 Million in July 2012 without pass- through costs to customers. The new agreement also reduced rates for residents effective in August 2013. C. Study and evaluate alternative actions (e.g., X The City has reduced its full -time work force to 52 retirement incentives, reorganizations, full -time staff (from a previous high of 67) through outsourcing, etc.) to further reduce the number of attrition and retirements without any layoffs. full -time employees within the organization without degrading core service levels. D. As part of the annual budget process, convene X For the past two fiscal years staff from all levels of an independent interdepartmental task force the organization have been brought into the budget (comprised of line staff members and management development process. The inclusion of more staff in team members) to study, identify and recommend the process has proven to be valuable in identifying actions to decrease expenditures and increase cost savings ideas and new and more efficient ways revenues. of doing business. E. Ensure that any new community special events X The Parks & Recreation Department hosted the or programs are supported by corresponding new Summer Survival Campout, Night Under the Stars, sources of funding. Mayor's & Prayer Breakfast, and Young Americans Musical Workshop programs through community partnerships, fees, and donations thereby adding no budget costs to the City. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 2: Aggressively Pursue Economic Development Initiatives Status Done: On Target Revised Action Item �, ..•.Comments A. Develop and maintain a land use inventory of X Inventory completed and updated quarterly. Some vacant and under - utilized commercial properties property owners have been contacted and plans are and make contacts with the respective property underway to make further contacts. Also, an owners in an effort to attract new quality economic development brochure is in the developments to generate additional tax revenues development stages. and high qualityjobs. B. Develop a Garvey Avenue master plan through X Design guidelines for the Garvey Ave. corridor were the work of a committee that includes developed through the work of a City Council representation from the City Council and subcommittee and Planning Commission with final Commissions. approval by the City Council. C. "Streamline" development entitlement and X The Business License function has been transferred business license processes at City Hall that include from the City Manager's office to the Community the implementation of a "one -stop public counter" Development Dept. Also, a comprehensive update and the creation of a more "business friendly" of the Zoning Code was approved. culture and atmosphere. D. Prepare and maintain a list of potential X With the dissolution of Redevelopment the City's development incentives to attract new businesses ability to provide "development incentives" has been and sustain established ones. significantly hampered. However, feedback from retailers is that Rosemead's low tax environment (i.e., no UUT or specialty taxes) combined with fast turn- around processing timelines, and ongoing infrastructure and aesthetics enhancements provides sufficient incentive for development. E. Modernize the City's Municipal Code in an X A comprehensive update of the City's Zoning Code effective, yet business friendly manner. has been approved for the first time since the City's incorporation. The updated Zoning Code makes the City more "development friendly." F. Initiate a "business concierge" program to X This role is being fulfilled by existing staff i.e., provide new and existing businesses with a Community Development Director and Associate designated point of contact in addressing various Planner on a project -by- project basis. issues and concerns. G. Identify parcels of land in commercial corridors X Due to the dissolution of Redevelopment, the City's with potential for consolidation and /or improved ability to acquire land for public parking in development potential or public parking and make commercial corridors has been severely impacted. contacts with the respective property owners. H. Explore alternative opportunities for low- X The dissolution of Redevelopment has eliminated moderate income housing to reduce the need for the City's primary source of funds for low- moderate trailer parks and substandard housing units (e.g., income housing development. However, the City providing incentives for residential developers to continues to work with multi -unit housing designate units for low- moderate income developers to obtain tax credits and density bonus residents, purchase blighted under - producing waivers to encourage low income housing. motels for conversion, workforce housing development, etc.). I. Provide information to retailers and restaurants X The City's contracted audit firm is currently in various languages regarding the processes of completing an audit of T.O.T. payments from hotels making Transient occupancy Tax (T.O.T.) and sales along with evaluating the reporting and payment tax payments. process. Positive T.O.T. increases were realized in the April to June 2013 quarter following the audits. J. Process allowable redevelopment project area X Cancelled due to dissolution of Redevelopment. time extensions through the adoption of requisite ordinances. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 3: Develop a Comprehensive 10 -Year Financial Plan Through 2022 Status � Action item Done < On Target Revised' . Comments A. Coordinate a Long -Term Financial Plan (LTFP) X Due to the instability in the economy, a 5 -year plan process to stimulate thinking and discussion by the was developed instead of a 10 -year plan. In early City Council and staff about the long -term impacts 2013 the Council was presented with its first look at of decisions made today. a long range plan of 5 years, which projects that expenditure increases will outpace revenue growth over that period unless new revenues are generated. B. Ensure that the LTFP will be referenced in, and X The long term plan will continue to be updated and used in conjunction with, other planning and be included as part of the annual budget process as budgeting documents (i.e., Strategic Plan, budget well as being incorporated into the Strategic Plan. and Capital Improvement Program) and updated biennially. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 4: Take Proactive Measures to Prevent Crime and Improve Quality of Life Status Action Item Done On Target Revised Comments' A. Develop an educational program to work with X A new program has been instituted to conduct residential property owners to mitigate problems annual inspections of all multi -unit residential with tenancy issues and limit crime. complexes on an annual basis. The inspections are conducted by Code Enforcement and monitored by the City's Housing Coordinator in the Community Development Department. Efforts to work with property owners on tenancy issues are continuing. B. Identify ways to improve intercultural X In addition to the monthly CONNECTIONS forum and communications and understanding within the Community Academy, the Public Safety neighborhoods (e.g., neighborhood Watch, Safety Department is developing a program to meet with Meetings, CONNECTIONS forum, Community residents in their neighborhoods to discuss crime Academy, etc.). prevention and quality of life topics. Each month, Public Safety Department staff will meet with residents in a different neighborhood in a BBC, settin . C. Implement public information measures to X Took several steps to increase public information increase citizen awareness of the expanded efforts related to City transportation programs, Rosemead Explorer fixed route and dial -a -ride including: transportation services. • Redesigned brochure for Dial -a -Ride, Explorer, and Commuter Connection; • Worked with Metro to include a bus stop for the City's Commuter Connection service at the El Monte Transit Center; • Utilized street banners, electronic media (City website, Facebook, Twitter), special events with distribution of metro TAP cards and promotional materials. D. Facilitate more active recreational uses and X RDA - funded projects have been budgeted but events at Zapopan Park. delayed by the State due to the dissolution of Redevelopment. Fitness zone equipment has been installed at the park. Major improvements are planned for Zapopan Park in the current CIP, including development of a walking track, new restroom, and expanded parking. E. Collaborate with surrounding communities in X Regular coordination with adjacent law enforcement crime prevention and suppression efforts along agencies is continuing via monthly graffiti adjoining borders. intelligence meetings hosted at the Public Safety Center. F. Evaluate methods and processes used to X Pedestrian safety infrastructure has been installed enhance traffic safety and parking availability. near all public school campuses and at Rosemead and Garvey Parks. Also, agreements have been implemented with the Rosemead and Garvey School Districts to provide for equal cost sharing for higher quality, City- contracted crossing guard services. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 5: Assist in the Preservation and Improvement of Historical, Cultural, and Natural Resources ' .. Status r L } yam Action Item ' k Comments Done On Target, Revised A. Continue efforts to lend "in- kind" support to X Assisted Savannah Cemetery with 2011 windstorm preservation efforts through involvement with clean -up; developed free inventory and landscape community organizations at the Dinsmoor House assessment; facilitated financing plan for cost and Savannah Cemetery. effective reconstruction of on -site access road; and functioned as a partner for various special events. At the Dinsmoor House, the City constructed kitchenette improvements for use by rental groups; made exterior and landscaping improvements; and hosted a Night Under The Stars fundraising event. B. Promote increased community awareness and X Accomplishments included completion of the City's usage of the bicycle trail along the Rio Hondo River Bicycle Master Plan; obtained Metro grant for leading to Whittier Narrows with access near the installation of a bicycle gateway entrance to the Rio Garvey Community Center. Hondo River trail a the Garvey Community Center; and publication of a City Bicycling brochure on available amenities and bike safety. C. Publish a Rosemead Memory Book focusing on X Extensive information and photos has been compiled the history of the community from 1985 to in preparation for publication of the Memory Book. present. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 6: Increase the City's Level of Emergency Preparedness Status Done On Target Revised ..,_ AcUornitem Comments A. Purchase two portable emergency generators, X In addition to the purchase of the two portable one for use on each side of the 1 -10 Freeway. emergency generators, purchased 2 new small dump trucks and a new tractor that can be utilized for clean -up activities in the result of an emergency situation. B. Obtain roll -off containers to store emergency X Efforts for the purchase of two roll -off containers supplies for use in all quadrants of the City. and emergency supplies are underway by the Public Safety Department. C. Conduct mock disaster drills. X Multiple drills and table -top exercises have been conducted at the City's Emergency Operation Center (EOC) at the Public Safety Center. D. Pursue grant and other funding opportunities to X The Public Safety Department has obtained grants improve emergency preparedness. from Target and Wal -Mart. Efforts will continue to apply for FEMA grants. E. Continue communication efforts with residents, X A list of supplies needed for emergencies is regularly businesses, and utility providers regarding what to published in the Rosemead Resources newsletter do to be self - reliant and where to go if your and on the City's website. In addition, the City residence is unsafe in an emergency. hosted a Summer Survival Campout to teach residents practical skills for self- sufficiency during and emergency. Meetings have been conducted with utility providers. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 7: Encourage Enhanced Participation by Community -Based Organizations and Institutions in the Community Life in Rosemead Status Done On Target Revised r Action Item Comments A. Invite service clubs, businesses, the Chamber of X Conducted partnership campaign for financial Commerce and other community -based support of A Night Under the Stars event. and the organizations to sponsor and participate in the Young Americans Musical Workshop. This resulted in coordination of community special events and no added outlay to City. In addition, the Rosemead programs. Kiwanis Club has reinstituted the Mayor's Prayer Breakfast at its expense. B. Strengthen agreements with school districts for X Established agreements with EMUHSD, Alhambra joint use and operation of facilities, (i.e., Rosemead Unified, and Rosemead School Districts for fee -based Aquatic Center, Splash Zone, Rosemead Park use of Rosemead Aquatic Center. Agreements are in athletic fields, school gymnasiums and auditoriums, place for the joint use of facilities including school turf play areas, etc.) gymnasiums, auditoriums and sport fields. C. Continue dialogue with the higher education X Meetings with the newly appointed University of the institutions (i.e. University of the West, PCC, etc.) in West president have been held. In addition, a PCC achieving increased interaction with the City for Rosemead campus has been established. the mutual benefit of the community and the institution. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 8: Enhanced Public View Areas Within the Public Right -of -Way and Private Properties 9 Status Done On Target Revised. Action Item Comments A. Continue to install decorative cobble stones and X Installation locations have included: landscaping in street medians and other public right -of -way areas as aesthetic treatments as well Decorative river rock that is distinctive to Rosemead as measures for traffic safety, water conservation, has been installed in many locations throughout the and reduced maintenance costs. City along the public right -of -way including school sites and parks. Also, trees and landscape improvements have been made throughout the City. Streetscape and landscape improvements have been designed along Rosemead Blvd ( from the North city limit to Mission Drive) with Caltrans approval pending. in addition, the shade shelter at Guess Park (at Walnut Grove Ave & Mission Blvd) was completely renovated. B. Organize, promote and participate in a series of X Completed various Garvey School District neighborhood beautification volunteer "service Beautification Day projects consisting of landscaping projects" (e.g., painting preparation and painting, and hardscape improvements at several schools. All yard clean -up and planting, sprinkler repairs, etc.) project details (plant /tree donations, designs, in conjunction with City forces (Local schools, equipment and materials) were coordinated by parks, churches and businesses can serve as Public Works staff. In addition, the Beautification organizing hubs for the projects.). Committee has been formed and initiated to continue volunteer service efforts. C. Explore an amendment of the Municipal Code to X The Zoning Code update has been completed to prohibit new installation of property alterations incorporate these new standards. that contribute to blight (i.e., barbed -wired and chain -link fences in front yard and side yard setbacks, and iron bars on windows). This would not affect existing residential fences, nor would it create a legal non - conforming condition on residential properties. D. Develop a pilot program to offer property X Completed the removal of chain link fencing owners a no fee opportunity to have barbed -wire adjacent to several residential properties. and chain -link fences removed from front and side - yard setbacks, and iron bars from windows by City forces. E. Explore the establishment of a "fence X This project was cancelled due to the dissolution of replacement" pilot program to provide property Redevelopment. owners with partial subsidies for the costs of replacing chain -link fences with decorative polyurethane fences, and a loan program to enable property owners to finance costs for their share of the improvements. F. Establish no /low fee lease agreements with X The dissolution of Redevelopment has eliminated owners of vacant commercial properties for the intended funding source for these streetscape interim reuse of street frontage as green open improvements. Staff is working on an Ordinance to space or "pocket parks" and off - street parking until mandate improved maintenance of long -term vacant the property is developed or sold. properties along commercial corridors. G. Work with Southern California Edison to X Such efforts to enlist participation by SCE have not landscape and improve exposed street frontage been fruitful to date. under electrical transmission lines. H. Promote participation by businesses in the X The Commercial Facade Program was cancelled due commercial fayade improvement program and anti to the loss of Redevelopment funds. graffiti efforts. I. Encourage businesses to make landscaping and X New outdoor eating areas have been established in decorative improvements in public view areas, the Rosemead Place shopping center. including removable treatments where permanent improvements are not possible (e.g. potted plants, outdoor furniture, etc.). J. Encourage Southern California Edison to improve X Such efforts have not been successful at this point. its vacant parcel (including removal of chain -link Potential exists for private development of this fencing) on Walnut Grove Avenue and Rush Street parcel. as an open -space leisure area for employees at SCE corporate headquarters campus. K. Work with property owners to consider X This effort was cancelled due to the dissolution of demolition of vacant buildings on blighted Redevelopment as there is no longer an available properties. funding source. STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 9: Develop Additional Neighborhood Parks and Open Space Status Done On Target ' Revised. Action , item Commentss A. Continue implementation of the Parks & X Improvements are underway at the Civic Center Facilities Master Projects List with emphasis on Plaza, Garvey Gymnasium, and Rosemead Zapopan Park improvements. Community Center, and extensive renovations are being designed for Zapopan and Rosemead Parks. (Projects have been delayed pending state authorization for use of bond proceeds). B. Finalize the no /low fee license agreement and X The City recently received approval for design of develop Jay Imperial Park under the Southern proposed Jay Imperial Park along SCE transmission California Edison transmission lines adjacent to San Corridor from San Gabriel Boulevard to Falling Leaf. Gabriel Avenue, Pine Street and Falling Leaf Construction documents are in preparation for Avenue. development and the license agreement is being drafted. PUC approval is also required. C. Obtain a no /low fee lease /license agreement X Discussion with SCE have not been fruitful as of yet. from Southern California Edison and offer to Due to recent turnover in the SCE management, staff purchase and adjacent vacant lot to develop park has plans to re- initiate efforts to gauge interest. facilities near the intersections of Hellman Avenue and Rockhold /Stallo Avenues. D. Identify an appropriate facility for a future park X Though attempts were made to include a dog park in under the SCE transmission lines for designation as the development of Jay Imperial Park, SCE has a "dog park." determined that such uses are prohibited on its properties for personnel safety. E. Make improvements to Garvey Park .Gym, i.e., X The first phase of the Garvey Gymnasium project is exterior aesthetic treatments, windows underway with renovations of restrooms and replacement, restroom improvements in exterior improvements. Window replacements will coordination with the Capital Improvement follow beginning in winter 2013 -14. Also, an Program (C.I.P.). amphitheater is being proposed to complement the site. F. Complete construction of the Rosemead X Completed HVAC and roof installation at the Community Recreation Center improvements, Rosemead Community Recreation Center. Phase including development of computer lab facilities. one of the project is nearly complete with interior improvements of the existing building. This will be followed by exterior renovations and construction of an additional building to expand uses of the RCRC (pending State authorization for use of bond STRATEGIC PLAN REPORT CARD 2012 and 2013 Strategy 30: Begin Implementation of the Downtown Rosemead Design Guidelines "Action]tem Status Comments Done On Target' Revised A. Complete the Downtown Plaza project at the X The City has initiated construction of the Downtown Civic Center to serve as a focal point of Rosemead's Plaza Project to complete improvements to the Civic downtown with unified parking lot, landscaping Center area. The construction contract was awarded and interactive water features. in late September; slated to begin in Fall 2013. B. Construct streetscape improvements and street X Awarded grant funding through the Metro Call for medians with decorative landscape in key locations Projects grant process to construct streetscape along Valley Blvd. between Rosemead Blvd. and improvements and street medians with decorative Walnut Grove Avenue to identify Downtown landscape along Valley Blvd. The project is projected Rosemead. for construction in 2017. C. Where possible use Redevelopment funds to X Project cancelled due to dissolution of purchase available parcels of land for public Redevelopment by the State. parking and explore the potential of collecting rent /development fees from businesses that need additional parking capacity to comply with codes. CITY OF ROSEMEAD ACCOMPLISHMENTS IN 2012 and 2013 Key Goal: Ensure the City's Continued Financial Viability • City Council approved an updated Strategic Plan for the years 2012 and 2013 • Adopted balanced Budgets for the 2012 -13 and 2013 -14 Fiscal Years. (The 2012 -13 Budget overcame a $3.6 million General Fund revenue shortfall caused by state and federal actions without reductions in services to the public.) • Increased General Fund reserves in 2013 for the first time in several years • Reduced the City's total workforce by over 40% without full -time employee layoffs or legal challenges • Successfully conducted a competitive bid process for solid waste and recycling services that has reduced customer rates and provides the City with annual franchise fee revenues without pass- through charges to customers ($1.7 million in revenues to the City have been received to date.) • Attracted and processed entitlements for construction of new national brand restaurants including The Olive Garden, TGI Friday's, Chipotle Mexican Grill, The Habit Grill, and Wing Stop. • Negotiated labor agreements that provided for "shared sacrifice" by employees in order to avoid layoffs, furloughs and benefits reductions, including no merit salary increases for the 2012 -13 fiscal year; the "amoeba" program enabling full -time employees to "flex" their work schedules and duties to work special events; caps on employee vacation accruals and elimination of annual cash -out of unused administrative leave • Significantly reduced legal costs for enforcement of the Municipal Code through implementation of an Administrative Citation ordinance in lieu of criminal prosecutions in the courts • Completed the sale of the former Glendon Hotel and approved renovations and expansion as the Qiao Garden Hotel, and expansion of the Doubletree Hotel • Outsourced the crossing guard program and obtained "equal partner" shared financial participation by the Garvey School District, as well as continued participation by the Rosemead School District • Resolved the CAL Poultry litigation, which limited legal costs, preserved the ban on new animal slaughter operations, and mandated facility improvements to eliminate odors, enhance building aesthetics, and improve vehicular circulation 1 It is proposed that the following item be added to the description of Rosemead's Community Personality described on page 6 of the City's Strategic Plan. We Are "Nimble" and Focused on Customer Service We are continually "flexing" our service delivery systems and organizational structure to meet community needs. Like an amoeba, our small and nimble organization is able to quickly change its shape in response to external or internal demands to get the job done. When it comes to customer service, all staff members function as front line service providers. Amoeba (a -'me ba), n., small single -cell organism that changes its shape rapidly in response to its environment. G.F. Revenue Outlook Sales Tax 3 3 3 3,479 3 2% Prop. Tax 2 190 2 234 2 2 2,371 2% P.T. VLF 5,134 5,237 5 5 5 2% P.T. Sales 1,090 1 1 1,156 1 2% T.O.T. 1 1 1 1 1 3 %M Franchise 1,161 1 1,184 1 1,208 1%m Bldg. Fees 970 980 989 999 1,009 1%w Public Sfty. 545 552 560 568 575 1 -2% Other Fees 1 1 2,019 2 2 1 -2% 18,496 18,843 19,197 Total G.F. 17.823 18.157 G.F Expenditure Outlook Public Sfty. 7 7 8 8 8 4% P & R 2 2 2 2 2 3% Pub. Wks. 2 3,079 3 3 3 3% Comm. Dev. 1,364 1 1 1 1,535 3% SupP.Svcs. 789 813 837 862 888 3% Admin. 558 575 592 610 628 3% General Gov. 2,020 2 2,185 2 2 4% Total G.F. 17 18 19,003 19,678 20,378 y ar n o • e G.F. Overview Revenues 17,823 18,157 18,496 18,843 19,197 Expenditures (17,723) (18,352) (19,003) (19,678) (20,378) Variance 100 (1 94) (507) (835) (1 ,1 81) Inflation and cost increases will likely outpace revenue increases in the long -term. Without increases to fees, new revenue sources, or a decrease in programs, the long -term variance would likely grow. i a� UNFUNDED PROJECTS The following projects are part of the long -term capital improvement plan and were originally scheduled for FY 2013 -14; however, funding is not available to complete these projects. Annual Slurry Seal Program $ 200,000 Sidewalk, curb and gutter replacement 200,000 City signage replacement = Median Improvements - San Gabriel Blvd./Walnut Grove (Continued Phased Program) 100,000 Garvey Avenue Turf Replacement 35,000 Ramona Storm Drain Improvements 325,000 Total $ 1,060,000 274