CC - Item 3F - Telepacific Contract RenewalROSEMEAD CITY COUNCIL
STAFF REPORT
TO: THE HONORABLE MAYOR AND CITY COUNCIL
FROM: JEFF ALLRED, CITY MANAGER �K=f�`I
DATE: JULY 22, 2014
SUBJECT: TELEPACIFIC CONTRACT RENEWAL
SUMMARY
In 2010 the City Council authorized the replacement of the City's telephone system with
Shoretel and the transfer of all in- ground telephone lines to TelePacific Communications.
The TelePacific contract was for a term of three years and included the development of
an MPLS network that provides telephone and network connectivity between the City's
primary facilities. This network has been very reliable and TelePacific has been a
responsive vendor and partner that has worked to improve services and provide quality
customer service.
In an effort to improve connectivity between City facilities and prepare for future
connectivity needs such as wireless/Wi -Fi, staff has been working with TelePacific to
increase capacity while lowering costs over the term of a new three year agreement. The
proposed renewal will increase bandwidth as detailed below while saving approximately
$600 per month from the existing $5,500 per month charges.
Staff recommendation
Staff recommends that City Council authorize the City Manager to sign the necessary
agreement to renew the telecommunications contract with TelePacific Communications.
BACKGROUND /ANALYSIS
In 2010 the City entered into a contract with TelePacific Communications to develop a
MPLS data network that provides network connectivity between all City facilities to
support voice over internet protocol (VOIP) and computer network connectivity. At the
time of installation, the bandwidth allocated to each site was sufficient to support the
telephone and data needs of the City.
With the ever increasing need for more network capacity to support the increased number
of network devices and the future expansion of wireless or Wi -Fi services, staff has been
working with TelePacific to increase bandwidth without increasing the monthly costs to
the City. Due to improved technologies of the infrastructure within the City, many of the
City locations may now utilize newer technologies which provide for higher network
speeds at reduced costs. In total, the City will receive increased speeds at most locations
while saving approximately $600 per month. Below is a table showing the various affected
locations and their data connectivity information: 3r
ITEM NO. 1'
City Council Meeting
July 22, 2014
Pace 2 of 2
1. 3936 Muscatel (RCRC) — Upgrade from 2mb to 4mb
2. 4343 Encinita (Rosemead Park & Aquatic Center) — Upgrade from 1.5mb to
3mb
3. 7933 Emerson (Garvey Park, Splash Zone) — Upgrade from 1 m to 3mb
4. 8301 Garvey (Public Safety Center) — Maintain 3mb connection
5. 8838 Valley Blvd — Increase from 4.5mb to 5mb
6. 9108 Garvey (Garvey Center) — Upgrade from tmb to 2mb
PUBLIC NOTICE PROCESS
This item has been noticed through the regular agenda notification process.
Prepared by:
Matthew E.Hawkesworth
Assistant City Manager /Finance Director
Attachments: TelePacific Contracts
Te /ePacific Service Agreement
Section 1 customer Information
Account Number (existing acct)
Company Legal Name (Individual if Sole Proprietorship ('ity of Rosemead
Doing Business AS (DBA)
Contact Name and Title Matthew new losworth - Assistant C ty_Rlanager /Finance Director
Telephone Number 626569 -2107 Fax Number _ -. _- _ _ Email mhawkesworth(d eityofrosem
orpri
Service Address'. 9108 G.4RVEl'.41'E
a e CA 1P Y1770
I Y ROSEM1t E.4D
Section 2 TelePacific Services
TelePaci will provide Customer with the Specified type and amount of Services at the rates, and terms and conditions listed
below, and Customer shall accept antl pay for Services under the Terms and Conditions to which Customer agreed on the
Telecommunications Account Agreement that governs this Service Agreement.
Renewal 3 1 $0.00 $0.00 5000 $000
GM Adjustment'. Reconfiguration 3 1 $000 $0.00 ($200 -00) ($20000)
Sub Totals: $505.04 $000
LDAC, EUCC and EUCL: $25.69
Federal, State and Local TAas. antl Other Charges will be applied in accordance with the definitions stated at
hnp: /Iwww.i nside telapacific .com /m%slmt"4elepacif c.asp.
Method of Payment: ACE (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacific to deduct your monthly balance in full through an electronic payment system.
,103012 270087LT1614 Pagel oft
Monthly
Marc Total
Set UP
NRC Total
Account
QTY
Recurring
Change
Term
T. in
CMRC)
1 1
bescn on of Servim
(MR01
3
1
$0.00
$000
($725.00)
($725.00)
Install Discount
1
1
$0.00
$0.00
$20000
$200.00
MACDCharge: Favongg
3
3
$41.68
$125.04
$75.00
$22500
Business Line Deluxe (P)
3
1
$130.00
$13000
$0.00
$0.00
2 Mbps Part
3
1
$0.00
$0,00
$0.00
$0.00
Best Effort CaSP
3
1
$10000
$100.00
$50000
$500.00
2 Mbps Access
3
1
$150.00
$150.00
$0.00
$0.00
Oneftet
3
1
$0.00
$000
$0.00
$0.00
Network Monitor option
3
1
$000
$0.00
$0.00
$000
No Router Required
Renewal 3 1 $0.00 $0.00 5000 $000
GM Adjustment'. Reconfiguration 3 1 $000 $0.00 ($200 -00) ($20000)
Sub Totals: $505.04 $000
LDAC, EUCC and EUCL: $25.69
Federal, State and Local TAas. antl Other Charges will be applied in accordance with the definitions stated at
hnp: /Iwww.i nside telapacific .com /m%slmt"4elepacif c.asp.
Method of Payment: ACE (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacific to deduct your monthly balance in full through an electronic payment system.
,103012 270087LT1614 Pagel oft
TeiePacific°
Service Agreement
IN WITNESS WHEREOF each Party hereto has caused this Sernce Agreement to be executed by its duly authorized
representallye.
v103012 270057-071614 Page 2 of
Agreed By Customer Signature
Date
Customer Name (Print)
Title
Sales Repmsentabve Name
Phone
Agreed By Sales Manager Signature
Date
v103012 270057-071614 Page 2 of
Te %Pacific Service Agreement
Section 1 customer Information
Account Number (existing ace0
Company Legal Name (Individual if Sole Proprietorship Cin, of Rosemead
Doing Business As DBA) -.._. - --
Contact Name and Title yfatthew Hawkww orth Assistant City Manager
Telephone Number 626569 -2107 Fax Number _ _ _ Email mhaw keswerthlacityofrmsm
Service Address'. 3936 NIL SCATELAVE-
Section 2 TelePacific Services
TelePacific will provide Customer with the specified type and amount of Services at the rates, and terms and conditions listed
below, and Customer shall accept and pay for Services under the Terms and Condltons to which Customer agreed on the
Telecommunications Account Agreement that governs this Service Agreement.
-- Sub Totals: $623.04 ($200.00)
LDAC, EUCC and EUCL: $2589
Federal, State and Local Taxes and Other charges will be applied in accordance with Me definitions stated at
hflp:liw . insidetelepacific .com /mteslntes- wiepacific.asp.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacific to deduct your monthly balance in full through an electronic payment system.
003012 270040 -011614 Page 1 of t
Monthly
all Total
SO -Up
NBC Trust
Account
OW
Recurring
Charge
Description of Services
Term
Charge
(NBC)
(Trs)
IMRC)
Install Discount
3
1
$0.00
$0.00
($725.00)
(5]25.00)
OneCentral
3
1
5000
$OcO
SON
$000
Business Line Deluxe (P)
3
3
$41.68
$125.04
$75.00
$225.00
4 Mbps Port
3
1
$260.00
$260.00
$0.0➢
$0.00
Best Effort COSP
3
1
$0.00
$0.00
$000
$0.00
4 Mbps Access
3
1
$230.00
$230.00
$500.00
$500.00
OneNet
3
1
$150.00
$150.00
$0.00
$0.00
Network Monitor option
3
1
$000
$0.00
$0.00
$0.00
No Router Required
3
1
$0.00
50.00
$0.00
$0.00
Renewal
3
1
$000
$0.00
$0.00
$0.00
GMAd,stment: Bandwidth Bl.at114mbps Tierla
3
1
($14200)
($142.00)
$0.00
$0.00
GM Adjustment: Reconfiguration Fee
3
1
$0.00
$0.00
($20000)
($20000)
-- Sub Totals: $623.04 ($200.00)
LDAC, EUCC and EUCL: $2589
Federal, State and Local Taxes and Other charges will be applied in accordance with Me definitions stated at
hflp:liw . insidetelepacific .com /mteslntes- wiepacific.asp.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacific to deduct your monthly balance in full through an electronic payment system.
003012 270040 -011614 Page 1 of t
Te /ePaclfic
Service Agreement
IN WITNESS WHEREOF each Party hereto has caused this Service Agreement to be executed by Its duly authorized
representative.
X__...._
_—
Agreed By, Customer Signature
Date
Customer Name (Print(
Title
Sales Representative Name Phone
Agreed By, Sales Manager Signature Date
v103012 270040471614 Page 2 oft
Te %PaciflC Service Agreement
Section 1 Customer Information
Account Number (existing accts
Company Legal Name (individual if Sole Proprietorship City of Rosemead _ _. _ - -
Doing Business As (DBA)
Contact Name and Title Matthew Hawhexamth- Avd.t.m City Manager. _
Telephone Number 626- 569 -2107 Fax Number _. _ Email mbawkesannhp;city0frosem
eaJ_org,
Banana Address: 7933 BM F. RSON PL -
IY ROSEM F,AU State CA LIP 91770
- -- - - - --
Section 2 TelePacific Services
TelePauflc will provide Customer with the specified type and amount of Services at the rates, and terms and conditions listed
below, and Customer shall accept and pay for Services under the Terms and Conditions to which Customer agreed on the
Telecommunications Account Agreement that govems this Service Agreement,
Renewal 3 1 $0.00 $0.00 $0.00 $0.00
GM Adjustment- Bandwidth Bli st ll3mbps-54t h 3 1 ($76 -00) ($76.00) $0 -00 $0.00
GM Adjustment Reconfiguration Fee 3 1 $000 $0.00 (5200.00) ($200.00)
Sub Totals: $604.04 $0.00
EDAC, EUCC and EUCL: $25.89
vl03012 269363470714 Paget oft
Monthly
MRC TOWI
Setup
NRCInstal
Descnlrtion of Sarvicee
Account
Tenn
(Yrs)
OW
Recurring
charge
(MRC)
Charge
INRC)
Install Discount
3
1
$0.00
$0.00
($875.00)
($875.00)
MACD Charge: Recommit
1
1
$0.00
$0.00
$200.00
$200.00
OneCentral
3
1
$0.00
$0.00
5000
$0.00
Business Line Deluxe (P)
3
3
$41.68
$125.04
$75.00
$22500
3 Mbps Port
3
1
$195.00
$19500
$0.00
$0.00
Best Effort COSP
3
1
$000
$0.00
$0.00
$0.00
3 Mbps Access
3
1
$180.00
$180.00
$500.00
$500.00
OneNet
3
1
$15000
5150.00
$0.00
$0.00
First COS
3
1
$30.00
$30.00
$15040
$15000
NetwotR Monitor option
3
1
$0.00
$0.00
$0.00
$0.00
No Router Required
3
1
$0.00
$0.00
$0.00
$0.00
Renewal 3 1 $0.00 $0.00 $0.00 $0.00
GM Adjustment- Bandwidth Bli st ll3mbps-54t h 3 1 ($76 -00) ($76.00) $0 -00 $0.00
GM Adjustment Reconfiguration Fee 3 1 $000 $0.00 (5200.00) ($200.00)
Sub Totals: $604.04 $0.00
EDAC, EUCC and EUCL: $25.89
vl03012 269363470714 Paget oft
Te %Pacific° Service Agreement
Federal, State aad Local Texas aad Other Charges will be applied in accordance with the definitions stated at
hhp:ll . insidetekpacific .comlmwslmtes- Ielepaclfic.ecP.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method, you agree to allow
TalePacific to deduct your monthly balance in full through an electronic payment system.
IN WITNESS WHEREOF each Party hereto has caused this Service Agreement to be executed by its duly authorized
representative.
X.
Agreed By, Customer Signature Date
Customer Name (Print) Title
Sales Representative Name Phone
Agreed By Sales Manager Signature Data
v103012 269363070716 Page 2 oft
T¢ /ePac/fic° Service Agreement
Section 1 Customer Information
Account Number (existing acct)
Company Legal Name (Individual if Sole Proprietorship City of Rosemead
Doing Business As(DBA)______
Contact Name and Title Months, II.wkvxworth-.XsxixtptCijry kfanayr /N inane$U irecter
Telephone Number 626 -569 -2107 Fax Number __...,. Email mhrskeare nitaci"fiesem
ead.org
Service Address: 8838 VALLE161ND-
Section 2 Telelpacific Services
TelePaufic will provide Customer with the specified type and amount of Services at the rates, and terms and Conditions listed
below, and Customer shall accept and pay for Services under the Terms and Conditions to which Customer agreed on the
Telecommunications Account Agreement that governs this Service Agreement.
IntraLATA Usage (additional charges for Intal-IATA,
International and Toll -free calling)
Chi & Internet
Renewal
GM Adjustment Bandwidth Blast 11 5n Tier la
v103012
3 1 $200.00 $200.00 $0.00 50.00
3 1 $0.00 $0.00 $0.00 $0.00
3 1 ($186.00) ($186.00) $000 $0.00
270061 471614 Page oft
Mombly
MRC TWI
Set up
NRC Total
Account
Ott
Recurring
Char,
Descrlpbon of Services
Term
Charge
(NRC)
tyrsl
(MRC)
Install Discount
3
1
$0.00
S000
S1,38875)
(S1, 38875)
MACD Charge: Reconfig
1
1
$0.00
$0.00
$200.00
$200.00
OneCom al
3
1
$0.00
$0.00
$0.00
fill
Business Line Deluxe (P)
3
2
$41.68
$83.36
$75.00
$150.00
SmaRVoice Feature Discount
3
1
($50.00)
($50.00)
$0.00
$0.00
5 Mbps Port
3
1
$325.00
$325.00
$0.00
$0.00
Best Effort CoSP
3
1
$0.00
$0.00
$0.00
50.00
DID Numbers (blocks of 20)
3
5
$10.00
$50.00
$11775
$58875
S Mbps Access
3
1
$260.00
$260.00
$500.00
$500.00
First CoS
3
1
$30.00
$30.00
$150.00
$150.00
IP Addresses (block of 5)
3
1
S9.00
$0.00
$0.00
$0.00
Network Monitor option
3
1
$0.00
$0.00
$0.00
$0.00
Tier B Equipment Upgrade
3
1
$29.00
$29.00
$0.00
$0.00
Trunk Group Call Forwarding to PSTN
3
1
S25.00
$25.00
$40.00
S4000
911 Addendum
3
1
$0.00
$0.00
$0.00
$0.00
EN SmadVoice PRI 23 Call Paths , Unlimited Local,
3
1
$27600
$27600
$0.00
$0.00
IntraLATA Usage (additional charges for Intal-IATA,
International and Toll -free calling)
Chi & Internet
Renewal
GM Adjustment Bandwidth Blast 11 5n Tier la
v103012
3 1 $200.00 $200.00 $0.00 50.00
3 1 $0.00 $0.00 $0.00 $0.00
3 1 ($186.00) ($186.00) $000 $0.00
270061 471614 Page oft
Te %Pacific Service Agreement
GMAdjustment'. Reconfiguration Fee 3 1 $0.00 $000 ($20000) ($20000)
Sub Totals: $1.042.36 54000
LDAC, EUCC and EUCL: $71 77
Federal, State and Local Taxes and Other Charges will be applied in accordance with the definitions stated at
htt p :llwww.insidetuNpacific.com /mte imtes- telepacific.asp.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacifc to deduct your monthly balance in full through an electronic payment system.
IN WITNESS WHEREOF each Patty hereto has caused this Service Agreement to be executed by its duly authorized
representative.
Agreed By Customer Signature Date
Customer Name (Punt) Title
Sales Representative Name Phone
Agreed By Sales Manager Signature Date
003012 2]001 Page 2 of 2
Te /ePaclflc° Service Agreement
Section 1 Customer Information
Account Number (existing sect)
Company Legal Name individual if Sole Proprietorship L of HOSemead
Doing Business As (DBA)
Contact Name and Title Mrathew Hawkesworth - Assistant Cit ) r /Finance Director
Telephone Number 626 -569 -2107 Fax Number ___ _ Email advwkeswurthai6q.firosem
Service Address: 4343 ESCINITA AVE -
Section 2 TelePacific Services
TelePad6c will provide Customer with the specified type and amount of Services at the rates, and terms and conditions listed
below, and Customer shall accept and pay for Services under the Terms and Conditions to which Customer agreed on the
Telecommunications Account Agreement that governs this Service Agreement.
v103012 270049-071614 Pagel oft
Monthly
MRC Total
Set -up
NRC Tnal
Account
ON
Recurring
Charge
Doad ilwonof Serrices
Term
chary.
(NBC)
Drs)
(MRC)
Install Discount
3
1
$0.00
$0.00
($800.00)
($800.00)
MACD Charge. Reconfig
1
1
$0.00
$000
$200.00
$200.00
OunCentral
3
1
$0.00
$0.00
$000
$0.00
Business Line Deluxe (P)
3
2
$41.68
$83.36
$75.00
$150.00
3 Mbps Port
3
1
$195.00
$195.00
$0.00
$0.00
Best Effort CoSP
3
1
$0.00
$0.00
$0. D0
$0.00
3 Mbps Access
3
1
$180.00
$180.00
$500.00
$500.00
CheNet
3
1
$15000
$150.00
$000
$000
First CoS
3
1
$30.00
$30.00
$150.00
$150.00
Network Monitor option
3
1
$0.00
$0.00
$0.00
$0.00
No Router Required
3
1
$000
$000
$000
$000
Renewal
3
1
$0.00
$0.00
$0.00
$0.00
GM Adjustment Bandwidth Blast 11 3d
Tier t o 3
1
($76.00)
($76.00)
$0.00
$0.00
GM Adjustment Reconfiguration Fee
3
1
$0.00
$0.00
($200.00)
($200.00)
Sub Totals:
$562.36
$0.00
LDAC, EUCC and EUCL:
$1726
v103012 270049-071614 Pagel oft
Te %Pacific Service Agreement
Federal, BMW and Local Taxes and Other Charges will be applied in accordance with me definitions stated at
hGp:l /www.inaidetalepacific .cam /rates /rates- telepacific.asp.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method. you agree to allow
Telepathic to deduct your monthly balance in full through an electronic payment system.
IN WITNESS WHEREOF each Party hereto has caused this Service Agreement to be executed by its duly authorized
representative.
Agreed By, Customer Signature Data
Customer Name (Print) Title
Sales Representative Name Phone _
Agreed By, Sales Manager Signature Date
v103012 2]0049 -0]1614 Page 2 of 2
Te %Pacific' Service Agreement
Section 1 Customer Information
Account Number (existing acbtl
Company Legal Name (individual if Sole Proprietorship City of Rosemead
Doing Business As (DBA)
Contact Name and Title plattlecw llawlasworth - Assistant Cit llanaeer /Finance Director
Telephone Number 626 - 569 -2107 Fax Number Email mhke,x worth'arcih rfrosem
Semce Address. 8301 GAAVEY AVE -
Section 2 TelePacific Services
TelePacific will provide Customer with the specified type and amount of Services at the rates, and terms and conditions listed
below, and Customer shall accept and pay for Services under the Terms and Conditions to which Customer agreed on the
Telecommunications Account Agreement that governs this Service Agreement.
Merely
MRC Total
Set-up
NRC TWI
Account
CTy
Recurring
Charge
neecnlxtenof Services
Tmm
Charge
(NRC)
(Yrs)
(MRC)
DID Numbers (blacks of 20)
3
5
$1060
$50.00
$11775
$588.75
Voice Only PRI (P)
3
1
$414.12
$414.12
$500.00
$500.00
Install Discount
3
1
$0.00
$0.00
$1,813.75)
($1,813.75)
PRI Open the Door Promo
3
1
($11612)
($114.12)
$0.00
$0.00
CA Basic T -Pack 1000
3
4
$35.00
$140.00
$0.00
$0.00
OneCGentral
3
1
$0.00
$0.00
$0.00
$0.00
Double Dash DID Numbers (up to 100 additional)
3
1
($50.00)
($50.00)
$0.00
$0.00
Double Dash'. T -Pack Minute Bundle 1000
3
4
($35.00)
($140.00)
$000
$0.00
Business Line Deluxe (P)
3
3
$4168
$125.04
$75.00
$225.00
3 Mops Port
3
1
$195.00
$195.00
5000
$0.00
Best Effort CoSP
3
1
$coo
$0.00
SON
$0.00
3 Mbps Access
3
1
$180.00
$180.00
$500.00
$50000
OneNet & Internet
3
1
5200.00
$200.00
$0.00
$0.00
IP Addresses (block of 4)
3
1
$0.00
$0.00
$0.00
50.00
Network Monitor option
3
1
$0.00
$000
$0.00
$0.00
No Router Required
3
1
$0.00
50.00
$000
$0.00
PRI Open the Door Addendum
3
1
$0.00
$0.00
$0.00
$000
Renewal
3
1
$000
$0.00
$0.00
$0.00
GM Adjustment '. Bandwidth Blast 113mbps Tier l a
3
1
($76.00)
($76.00)
$060
$0.00
003012
270054 471614
Paget oft
TalePaCiflc Service Agreement
Sub Tatals: $924.04 $0.00
LDAC, EUCC and EUCL: $2589
Federal, State and Local Taxes and Other Charges will be applied in accordance with the definitions stated at
http:i/ .insidetelepaciflc.COWmt$Wrates . telepacific.asp.
Method of Payment: ACH (Automated Clearing House) By selecting this payment method, you agree to allow
TelePacific to deduct your monthly balance in full through an electronic payment system.
IN WITNESS WHEREOF each Party hereto has caused this Service Agreement to be executed by its duly authorized
representative.
X__ --
Agreed By. Customer Signature pate
Customer Name (Print) Title
Sales Representative Name Phone
Agreed By Sales Manager Signature Date
003012 470054 -0]1(116 Page 2 of 3