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Dedicated Building Services PROPOSAL TO COPY CITY OF ROSEMEAD REQUEST FOR PROPOSAL(RFP) 2014-13 JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES -1411, . ?.� f 1 i 441 it 1 rpormiiiimmine S4 - SUBMITTED BY: II II DECEMBER 10,2014 December 9,2014 a d'acm,cnIQLSusa cow Mr.Sean Sullivan City of Rosemead 8838 East Valley Boulevard Rosemead,CA 91770 RE: RPF 2014-13 Dear Mr.Sullivan: Dedicated Building Services, LLC ("Dedicated") is pleased to submit our proposal for Janitorial Services at the nine locations for City of Rosemead listed in the RFP 2014-13. Dedicated has extensive public agency experience providing custodial services to City of Los Angeles, City of Palm Desert and UCLA Athletics. In addition, our management team has work with other public agencies such as AQMD, City of Tustin,City of Inglewood,City of Santa Monica, Los Angeles County Internal Service Department and Los Angeles County of Libraries just to name a few. We have a proven track record of providing exceptional services that are unparalleled in the industry. We understand the needs of high traffic/public locations and train our team members to meet the challenges they provide. We look forward to the opportunity to partner with the City of Rosemead and to develop a mutually beneficial partnership. Below please find our response to the required information listed in the RFP: a. Contractor's Office: Authorized Person: Dedicated Building Services, LLC Derek C. Smith, Manager 11338 Moorpark Street 11338 Moorpark Street Studio City,CA 91602 Studio City,CA 91602 Office: (818) 732-4162 Office: (818)732-4162 x101 Fax: (818)732-4198 Cell: (818)614-6496 www.dedicatedservicesusa.com dsmith@dedicatedservicesusa.com b. Dedicated will be not be utilizing any subcontractors for this contract. Dedicated hereby acknowledges addendum 1,dated December 4, 2014. Dedicated's proposed price shall remain valid for a period of minimum of three (3) years.. The signature of Derek C. Smith shall bind Dedicated to the terms of the proposal. All information submitted with the proposal is true and correct. Cordite r Derek -. mith Manager Table of Contents Letter of Transmittal 1. Technical Proposal 1 1. Qualifications, Related Experience and References of Offeror Overview 1 a) Company Profile Snapshot 3 b) Dedicated's Financial Condition 3 c) Dedicated's Experience 3 d) Subcontractor Information 4 e) References 5 2. Proposed Staffing and Project Organization 9 Overview 9 a) Organization Chart 10 b) Key Personnel 12 c) Key Personnel Statement 12 3. Technical Approach Work Plan 13 Overview 13 a) Approach to Scope of Work 13 Staffing Plan by Location and Daily Hours 14 b) Work Assignment Tasks Sheets 15 c) Quality Control 16 d) Propose Enhancement or Procedural or Technical Innovation 17 Why Dedicated? 18 4. Exceptions/Deviations 19 5. Required Forms TECHNICAL PROPOSAL a) Qualifications, Related Experience and References of Dedicated Overview Dedicated Building Services, LLC, ("Dedicated") was formed on April 5, 2013 and commenced its first account (Baldwin Hills Crenshaw Plaza) on May 1, 2013. Dedicated is a non-union company that specializes in commercial janitorial services, pressure washing, parking lot cleaning and building engineering services. In less than two years, Dedicated has grown to over 242 full time employees and 96 part-time employees. Currently, Dedicated provides building maintenance services to large accounts such as City of Los Angeles, UCLA Athletics, Baldwin Hills Crenshaw Plaza, Metro Centre, Los Angeles Housing Authority and UCLA's Pauley Pavilion. While Dedicated as a company is relatively new, it is important to note that our founder, Derek C. Smith, brings over 30 years of industry experience including 28 years working with public agencies throughout southern California. Mr. Smith was the founder and former President/CEO of Diamond Contract Services Inc. ("Diamond") who had provided custodial services to public agencies such as City of Los Angeles, City of Tustin, City of Santa Monica, City of Inglewood, Los Angeles International Airport, Los Angeles County Internal Services Department, Southern California Air Quality Management District Headquarters, County of Los Angeles Public Libraries, Orange County Transportation Authority(OCTA)and the Natural History Museum just to name a few. He left Diamond in February 2013 and started Dedicated. Understanding that customer satisfaction is critical, Mr. Smith's vision and unique approach is reflected by Dedicated's Mission Statement and Core Values: 1 Dedicated's Mission Statement "Dedicated Building Services, LLC is a leading janitorial service company known for its exceptional quality services, outstanding customer service and consistent execution of service specification that are unparalleled in the industry. Dedicated provides rewarding careers for our team members, develops long lasting partnerships with our customers and mutually beneficial relationships with our vendors. Our success is measured by the retention and growth of team members, customer renewals and referrals as well as the on-going support from our vendors". Dedicated's Core Values Safety—Provide a safe and injury-free work environment for our team members and customers. Passion—Have a positive attitude and full commitment to all that you do. Integrity—Dedicated's team members are honest, conscientious and reliable. Respect—Show respect to other team members as well as our customers and their patrons. Immaculate—Our facilities will be clean and represent the best of our team members. Timely—our work will be completed on time and our communications will be prompt and pro-active. Experience the Dedicated Spirit?!! 2 Company Profile Snapshot: Legal Name: Dedicated Building Services, LLC Date Formed:April 5, 2013 Corporate Office: 11338 Moorpark Street Legal Entity:Limited Liability Corporation(LLC) Studio City,CA 91602 Services Provided: Full Service Janitorial, Pressure. Number of Employees:338 Washing, Parking Lot Sweeping and Building Engineering b) Dedicated's Financial Condition Dedicated is well financed and in strong financial condition to successfully operate and finance the City of Rosemead contract. Dedicated has formed a business relationship with Citizens Business Bank. Citizens' has provided Dedicated with an operating line of credit as well as corporate Mastercard credit cards to manage our day to day business expenses. Dedicated is not in bankruptcy, nor does it have any pending litigation, planned office closures or impending mergers. Bank:Citizens Business Bank Contact Person: Emelita S. Bituin,VP&Manager Address:858 Foothill Blvd.,La Canada, CA 91011 Email address:esbituin @cbbank.com Office Number:(818)952-6085 x201 Fax Number:(818)790-0726 c) Dedicated's Experience Currently, Dedicated provides janitorial services to several accounts that include daily janitorial services, pressure washing services, parking lot cleaning, carpet cleaning and floor care services. The scope of services include, but are not limited to, locker rooms, restrooms, parking structures, offices, conference rooms, stairwells, break rooms, cafeterias and exterior areas. In addition, our management team has managed several Public Agency projects: 3 Los Angeles County Internal Services Department 1997- 2013 88 locations including Courthouses,Social Services, Parks and Sherriff Offices $6,000,000 annually City of Inglewood 2008- 2013 15 locations including City Hall, Libraries, Parks and Community Centers $600,000 annually City of Tustin 2004—2013 9 locations including City Hall, Community Centers and Parks $360,000 annually Orange County Transportation Authority 1999 - 2013 17 locations includes Bases, Park-n-Ride and Transportation Centers $1,000,000 annually Los Angeles International Airport 2009-2013 All Parking Structures $1,100,000 annually Additionally, Dedicated and its management team have proven their ability to staff large projects in very short time periods. In October 2013, Dedicated started the UCLA Athletics contract with two weeks notices and in June 2014, the City of Los Angeles gave Dedicated 48 hours' notice to begin services for its 180 plus locations. Finally, over the past two years, Dedicated has managed large staff transitions having recruited over 175 employees to clean approximately 2,800 student apartments at UCLA. Some of these employees are now part of our permanent full and part time staff. d) Subcontractor Information Dedicated will not be utilizing any subcontractors for this contract. 4 e) References i l _ City of Los Angeles, General Services Department 111 E. 1"Street, Room 501, Los Angeles, CA 90012 Ms. Loretta Quenon, Director of Custodial Services (213) 978-8755 loretta.quenon@lacity.org Contract Term:June 9, 2014 to Current Dedicated provides custodial services 5, 6 and 7 days per week to 189 locations for the City of Los Angeles. Our facility types encompass over 65 Maintenance and Service Yards, 72 Libraries, 41 Municipal Office Buildings and 22 Community Centers as well as other city owned buildings. Our scope of service includes all office areas, conference rooms, lunchrooms, hallways, stairwells, locker rooms, restrooms, exterior entrance areas and parking lots. Our services include daily custodial services, weekly parking lot sweeping, monthly pressure washing services, monthly window cleaning services and quarterly floorcare including strip and wax and carpet cleaning. Dedicated's staff includes 159 custodians, 8 floorcare technicians, 4 pressure washers and 2 window cleaners. Similar to the UCLA contract discussed below, Dedicated proved its ability to successfully manage a rapid transition plan. The City of Los Angeles gave Dedicated 48 hours to start this contract as the previous contractor, Diamond Contract Services, ceased operations on June 6th. Dedicated recruited and hired the existing crew on June 7th and 8th, ordered new equipment and supplies for delivery on June 9th and all locations were covered and serviced on Monday, June 9th. Dedicated is now developing cleaning assignment schedules and inspection programs which we implemented on July 1't. 5 r,r, itingli Ian ri• t � i + t .. I ; tM .r!' .r.' -� tut IIIViS� ( . - r Baldwin Hills Crenshaw Plaza 3650 Martin Luther King Blvd, Los Angeles, CA 90008 Ms. Sharron King, General Manager (323) 290-4215 Sking @primestor.com Contract Term: May 1, 2013 to Current Baldwin Hills Crenshaw Plaza is a recently $35 million dollar renovated shopping mall with over 850,000 square feet of retail space including three parking structures and four parking lots. Dedicated provides services 7 days per week including all holidays. Our services include janitorial, parking lot sweeping, pressure washing services, floor care services and building engineering services. Dedicated's staff includes 1 Project Manager, 3 Supervisors, 35 cleaners, 1 Chief Engineer and 3 maintenance techs. Dedicated has worked with the property management company, Primestor, to consistently improve and maintain the new appearance of the shopping center. Our team is regularly recognized by management and patrons for their outstanding customer services and facility cleanliness. 6 r • i� vt r prof .1"5100 r Rt- - UCLA Athletics JD Morgan Center, Los Angeles, CA 9008 Mr. Kevin Borg, Director of Facilities (310)206-2738 kborg@athietics.ucla.edu Contract Term: December 1, 2013 to Current Dedicated provides custodial services 5 days per week to seven facilities for UCLA Athletics Department including JD Morgan, Acosta Training Center, Pauley Pavilion, Jackie Robinson Stadium, Easton Stadium, Yates Center and GIFF. Our scope of services encompasses over 300,000 square feet of cleaning space include all office areas, conference rooms, lunchrooms, hallways, stairwells, Hall of Fall Center, restrooms, locker rooms, medical offices, training areas, weight rooms and exterior entrance areas. The breath of our services includes daily custodial services, weekly floorcare including strip and wax, spray buff and carpet cleaning, and monthly window cleaning services. Dedicated's staff includes 1 Project Manager, 1 Asst. Manager, 9 custodians and 2 floorcare technicians. With this UCLA contract, Dedicated proved its ability to successfully manage a rapid transition plan. Dedicated was given two weeks to start this contract as the previous contractor, Pride Industries, resigned after two months of unsuccessful services. Dedicated assembled a new crew, ordered new equipment, developed cleaning assignment schedules and inspection program all within the two week time period. 7 av i City of Palm Desert 73-510 Fred Waring Drive Ms. Heather Buck, Project Coordinator (760) 776-6450 hbuck@cityofpalmdesert.org City of Palm Desert 73-710 Fred Waring Drive Mr. Anthony Hernandez, Senior Financial Analyst (760) 346-0611 x308 hbuck @citvofpalmdesert.org Contract Term:June 9, 2014 to Current Dedicated has two separate contracts with the City of Palm Desert: Public Works and Parkview Office Complex. The Public Works contract provides custodial services 5 days per week to City Hall, Corporate yard, Visitor Center and Portola Community Center. The Parkview Office contract provides custodial services to two office buildings total approximately 40,000 square feet. Our scope of service for both contracts includes all office areas, conference rooms, lunchrooms, hallways, stairwells, locker rooms, restrooms, exterior entrance areas and parking lots. Our services include daily custodial services and weekly parking lot policing. Dedicated's staff includes 1 day Porter and 4 custodians. 8 2. Proposed Staffing and Project Organization Overview Dedicated has assembled a strong management team to ensure that the daily, weekly, monthly and quarterly tasks are performed in accordance to the Request for Proposal specifications. Our team is led by Mr. Derek C. Smith and Edward Beasley. Mr. Smith will serve as the Contract Manager and ensure that the day to day operations are being performed. Mr. Beasley will coordinate the periodical schedules for floor care, carpet cleaning and window cleaning as well as work with our Area Supervisor, Raul Villanueva. Mr. Raul Villanueva will operate as our Project Manager. He will be responsible for the day to day operations that are being performed at the City of Rosemead. In addition, Dedicated will assign Brittany Ramos as the Account Executive ("AE") who will be responsible for conducting monthly inspections at the various City of Rosemead locations. These inspections will be used to determine where Dedicated's training might be deficient or what additional training subjects should be covered. The AE will provide the results of these inspections weekly to the City of Rosemead Manager with a summarized monthly report by location. Both the Mr. Villanueva and Ms. Ramos will attend the weekly meeting with City of Rosemead representative. Dedicated will develop work tasks assignment sheets ("WATS") to ensure that all required work is performed and documented. Dedicated has analyzed the specification requirements and determined that the cleaning production rate at each location should be based between 3,000 to 3,500 square feet per hour. The production rate is based on industry standards for office cleaning as well as our empirical knowledge. 9 a) Organization Chart: Dedicated has developed an Organization Chart for City of Rosemead based on several factors: previous public agency experience, changes in the scope services from previous contract and compliance with local regulations. Dedicated must comply with California Law SB20, California Janitor Displacement Act, which requires that Dedicated offer employment to all employees currently working at City of Rosemead. If the current employees fail to pass our background checks, Dedicated does have current employees who live in Rosemead, San Gabriel, Pasadena and Montebello. Moreover, given that Dedicated's Project Manager, Raul Villanueva lives in West Covina our transition should be smooth and seamless. Below is the organizational chart for how Dedicated will staff and operate each City of Rosemead location. 10 +,, : 1111 L n6 t U c O CD N .0 Co El L 0 ro a Fo a th 0 cc \5 O Y_ U 1 b) Key Personnel: Dedicated's key personnel for this project are Derek Smith, Ed Beasley, Raul Villanueva and Brittany Ramos. Mr. Smith will be designated as Dedicated's Contract Manager. As Contract Manager, Currently, Mr. Smith operates in this capacity for other Dedicated accounts listed in our references. He has been employed with Dedicated for 19 months and has over 30 years of industry experience in senior leadership roles. His understanding of the industry is virtually unmatched and will once again be a valuable resource and partner to City of Rosemead. Mr. Beasley brings significant project management and managerial experience throughout his 20+year career. He has over 5 years of direct experience including working specifically with public agencies while employed at Diamond. Mr. Villanueva will be designed as Dedicated's Project Manager, he has the overall responsibility to ensure all personnel, assignments, training, supplies, equipment and work schedules are supplied to each City of Rosemead facility. Mr. Villanueva will be at each facility at minimum of once a week and will allocated approximately eight (8) to ten (10) hours per week to City of Rosemead. He brings over 20 years of industry experience including building engineering. Dedicated will assign Brittany Ramos as Account Executive to perform monthly inspections at the various City of Rosemead facilities. . These inspection reports will be provided to the responsible City of Rosemead contact. In addition, Ms. Ramos will provide a summarized monthly report for all inspections performed during the month. As required, Ms. Ramos will attend weekly meetings along with Mr.Villanueva. Key Personnel Statement: • Dedicated hereby acknowledges that key personnel will be available to the extent proposed for the a duration of the project and no person designated as "key"to the project shall be removed without the prior written concurrence of the City of Rosemead. 12 3. Technical Approach/Work Plan Overview Dedicated will develop work assignment tasks sheets and daily, weekly and monthly checklist schedules as well as monthly and quarterly project work schedules to comply with every aspect of the scope of work indicated in the RFP. Dedicated is committed to developing a work force that has the "Dedicated Spirit" to meeting the goals and objections of City of Rosemead. Our approach to performing the daily services is based on the production standards set forth in Section B and team cleaning approach to accomplish the tasks in each building. Our Account Executive ("AE"), Brittany Ramos will perform monthly inspections. Ms. Ramos will utilize inspection forms with satisfactory and unsatisfactory ratings and a passing scoring is 93% or higher. Any facility not receiving a 93% will be re- inspected the next day to assure that any deficiencies noted were corrected. There are no special issues or problems that are likely to be encountered in this project and we have included some proposed enhancements to the service delivery to ensure that communication between Dedicated and City of Rosemead is fluid and consistent. a) Approach to Scope of Work: Our Work Plan includes work assignment tasks schedules for each team member assigned to City of Rosemead. The semi-annual floor care will be completed by two floor care technicians. The crew will complete one location at a time before moving to another location. The quarterly high dusting will be performed by a separate two person crew as well as quarterly window cleaning services. 13 Labor Resources by Location: Dedicated has thoroughly analyzed the individual task cleaning requirements and developed a staffing plan based on industry cleaning production standards as well as our previous almost 30 years working with public agencies. For City Hall and the Community Centers, the cleaning production rate is 3,500 square feet per hour and Public Safety Center, the production rate is 3,000 square feet per hour. For parks, our productions standards were based on per restroom per cleaning as well as the other areas including in the RFP. Below are our hourly labor resources allocations by location: Daily Cleaning Hours per Location (a) (b) (a)/(b) Daily Hourly Cleaning Cleaning Location Building Square Footage Production Rate Hours City Hall 18,000 3,500 5.00 Rosemead Comm. Center 18,000 3,250 5.50 Garvey Comm. Center 20,000 3,500 5.75 Garvey Park 13,000 3,500 4.00 Rosemead Park 12,000 3,500 3.50 Public Safety 4,000 3,000 1.25 Sally Tanner Park n/a n/a 1.00 Zapopan Park n/a n/a 1.00 less Gonzalez Sports Complex n/a n/a 1.00 Total Daily Hours 28.00 b) Dedicated will create Work Assignment Tasks Sheets "WATS"for each location to each the each team member knows what is required for daily,weekly, biweekly, monthly and quarterly. Attached is a sample WATS currently used in the City of Los Angeles. In addition, our Area Supervisor will utilize the WATS to ensure that Dedicated is in compliance with the RFP. 14 WORK ASSIGNMENT TASK SHEET Facility Name: Wilmington Community Ctr General Employee ID. 55 Times of Service. Monday-Friday Position Name Custodian Shift 2p-3p Days/Week. 5 Employee Ass'd. Tom Smith Supervisor. Bob Smith Schedule Clock Time. Task Details 1- 2.00 PM Start. 1.Sign-in sheet,2 Put on Personal Protective Equipment(PPE),3.Check cart and supplies to insure that everything is in place to start cleaning facility 2- 2:05 PM Restroom:1. Place wet floor sign 2.Spray disinfectant on toilets, urinals and sinks(10 minute dwell time) 3.High to low dusting(including exposed plumbing),4.Spray glass cleaner onto cleaning cloth to clean mirrors,5.Clean and refill dispensers(soap and paper products),6.Empty trash 7.Multi-purpose cleaner to spot clean wall and partitions,remove graffiti with graffiti remover(non-removable graffiti must be reported to Supervisor. 3- 2.25 PM Restroom continues:8.Return to toilets, urinals and sinks(after 10 minute dwell time)to scrub and rinse. 9.Multi-purpose cleaner to clean touch points, 1D. Multi-purpose cleaner on door fixtures.11 replenish paper and chemical supplies. 4- 2:35 PM Office.1.remove trash and replace liners. 2 high and low dust. Floor care: 1 sweep and wet mop 5- 2:45 PM Lunch and Kitchen area: 1 remove trash and replace liners.2.dust high and low.Clean tables and chairs,clean sink and counter top. Floor care: 1. sweep and mop 6- 3.00 PM Finish. 1. remove PPE.2 sign out l- 8- 9- 10- Special Instructions 15 c) Quality Control, Budget and Schedule Control As mentioned previously, inspections sheets will be utilized for quality control purposes as well as training guides. Based on the schedules provided in the RFP, all work will be scheduled daily, weekly, monthly and quarterly. Dedicated will provide written documentation to the designated City of Rosemead official. Monthly, Dedicated will provide a quality control report that summarizes all inspections for the month by location showing the overall score. 16 d) Proposed Enhancements and Procedural Innovations: a) Area Supervisor shall instruct employees not to disturb or move items on the desks; open drawers or cabinets; use telephones; touch computer equipment or other office equipment and devices. We shall replace any damaged items at no cost to City of Rosemead. b) Area Supervisor will ensure that all cleaning supplies will be stored and used in a way as to prevent any damage or harm to persons,equipment or furnishings. c) Area Supervisor shall report immediately via email if an alarm is not turned off or is malfunctioning or tampered with. d) Cleaning crew shall follow our checklist of daily, bi-weekly, weekly, monthly duties, quarterly and semi-annual and turn in a signed copy to Area Supervisor every week to ensure that all work was performed. e) Cleaning crew shall not leave any office, suite or building unlocked or otherwise unsecured while unattended at anytime throughout the custodial cleaning process. f) Area Supervisor shall report any conditions of leaky faucets, stopped toilets and drains, broken fixtures, building damage etc.to the City of Rosemead contact via email within a timely manner. g) Area Supervisor will ensure that our employees will not use radios without headphones while working in the facility. h) Area Supervisor will not allow our employees to loiter before or after their working hours. i) Area Supervisor will be on site during crew work schedule. He/She must be able to read,write, speak and understand English. 17 Why Dedicated? Dedicated is the best partner for City of Rosemead, because of the following: • Qualifications o Management with almost 30 years of prior public agency experience o Strong Financial Condition o Client Base with similar types of locations as City of Rosemead that includes the City of Los Angeles • Staffing and Project Organization o Assigned 28 daily hours for all City of Rosemead locations (excluding the Supervisor & QC Manager) • o Key Personnel with prior public agency experience • Work Plan o Comprehensive Staffing Plan by Location o Detailed Work Assignment Tasks Sheets by facility type that includes all requirements o New Equipment at all locations including detailed information on major equipment o Methodical Transition Plan to ensure smooth and seamless start-up o Exhaustive schedules and check sheets that guide our team members on City of Rosemead's expectations o High Quality Control standards of 93% or higher for inspection purposes The entire team of Dedicated is committed to meeting and hopefully exceeding City of Rosemead's expectations. We will work diligently every day of this contract to provide a clean and safe environment for your patrons, employees and visitors. Our overall goal is to enhance and maintain City of Rosemead's facilities through hard work and attention to detail. 18 4. Exceptions/Deviations There are no exceptions to or deviations from the requirements of this RFP. Dedicated does not wish to propose alternative approaches to meeting the Agency's technical or contractual requirements. Dedicated accepts the contract requirements as set forth in Exhibit C. 19 CITY OF ROSEMEAD JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES CONTRACT BID FORMS BIDDER: Dedicated Building Services, LLC This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC SECTION 1 - BID SCHEDULE BIDDER: Dedicated Building Services, LLC This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC CITY OF ROSEMEAD SCHEDULE OF BID PRICES FOR JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES SCHEDULE OF PRICING FACILITY ADDRESS MONTHLY ANNUAL COST COST 1 CITY HALL 8838 E. VALLEY BLVD $2,010.10 $24,121.20 2 ROSEMEAD COMMUNITY 3936 N. MUSCATEL AVE RECREATION CENTER $3,611.08 $43,332.96 3 GARVEY COMMUNITY 9108 GARVEY AVENUE CENTER $4,040.86 $48,490.32 4 GARVEY PARK 7933 EMERSON PLACE $2,943.28 $35,319.36 5 ROSEMEAD PARK 4343 ENCINITA AVENUE $2,019.86 $24,202.32 6 PUBLIC SAFETY CENTER 8301 GARVEY AVENUE $ 779.83 $ 9,357.96 JESS GONZALEZ 7 8471 KLINGERMAN AVE SPORTS COMPLEX $ 705.74 $ 8,456.88 8 SALLY TANNER PARK 8343 E. MISSION DRIVE $ 705.74 $ 8,456.88 9 ZAPOPAN PARK 3108 CHARLOTTE AVE $ 705.74 $ 8,456.88 TOTAL BASE BID PRICE (SCHEDULE BID PRICE):$ 17,522.23 per month/210,266.76 per year Seventeen Thousand Five Hundred Twenty Two Dollars and Twenty Three cents per month Two Hundred Ten Thousand Two Hundred Sixty Six Dollars and Seventy Six cents per year Dollar amount in written form BIDDER: Dedicated Bei!dine Services, LLC This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC BID UNIT PRICES I. The contractor agrees that for requested and/or required changes in the scope of work, including additions and deletions on work not performed, the contract sum shall be adjusted in accordance with the following unit prices. II. Contractor is advised that the submitted unit prices will be used as one of the determining factors in the contract award. Unreasonable prices may result in rejection of the entire bid proposal. Unit prices listed below refer to all services provided, including but not limited to, materials, labor, overhead, and profit for the contractor. III. The unit price quoted by the contractor shall be those unit prices that will be charged or credited for labor and materials to be provided regardless of the total number units and/or amount of labor required for added or deleted items of work. IV. All work shall be performed in accordance with specifications or otherwise herein specified. Workmanship shall be in accord with the best standard practices. FUNCTION COST/UNIT 1. General janitorial services at City office/ recreation facilities $ .57 / 100 sq.ft. 2. Floor cleaning for carpet $ 12.00 / 100 sq.ft. 3. Floor cleaning for hardwood $ .75 / 100 sq.ft. 4. Window/ glass cleaning $ 20.00 / 100 sq.ft. 5. Dust removal and fixture cleaning $ .57 / 100 sq.ft. 6. Restroom cleaning (i.e. 1 toilet bowl, 1 urinal and 1 sink - $ 2500 / Cleaning Including refilling all dispensers, soap, toilet paper and paper towels) 7. Other janitorial-related services $ .75 / 100 sq.ft. 8. Carpet Cleaning/Shampooing $ 12.00 / 100 sq.ft. 9. Floor Waxing $ 30.00 / 100 sq.ft. 10. Commercial Kitchen Cleaning $ 75.00 / Cleaning BIDDER: Dedicated Building Services, LLC This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC Note: The City of Rosemead reserves the right to reduce or increase the quantities of any items in the schedule of bid items above, within the limits define in Section 3-2.2.1 of the Standard Specifications, to stay within the budgeted amount of this project. The undersigned agrees that these Contract Bid Forms constitute a firm offer to the Owner which cannot be withdrawn for the number of Working Days indicated in the Request for Proposals from and after the bid opening date, or until a Contract for the Work is fully executed by the Owner and a third party, whichever is earlier. The undersigned also agrees that if there is a discrepancy between the written amount of the Bid Price and the numerical amount of the Bid Price, the written amount shall govern. If awarded a Contract, the undersigned agrees to execute the formal Contract, which will be prepared by the Owner for execution, within five (5) Calendar Days following the Letter of Award for the Contract, and will deliver to the Owner within that same period the necessary original Certificates of Insurance, Endorsements of Insurance, Performance Bond, and all other documentation and certification required by the Contract. The undersigned offers and agrees that if this bid is accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act(15 U.S.C. Section 15) or under the Cartwright Act (Chapter 2 of Part 2 of Division 7 of the Business and Professional Code), arising from purchases of goods, materials or services by the Bidder for sale to the purchasing body pursuant to the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the Contractor. Bidder understands and agrees that, when requested by Owner, he shall provide: (1) evidence that the person signing this Bid is authorized to bind Bidder to this Bid and to a contract resulting therefrom; and (2) any other information and documentation, financial or otherwise, needed by Owner to award a Contract to the lowest responsible and responsive bidder. Bidder acknowledges that data submitted with its Contract Bid Forms which it requires to be incorporated into a Contract arising out of this Submittal has been so identified by Bidder. Bidder further acknowledges that the Owner may, at its discretion, incorporate any of the remaining data submitted herewith into a contract arising out of this Bid. The undersigned acknowledges receipt, understanding and full consideration of the following addenda to the Contract Documents. Addenda Nos. 1 The Bidder understands and agrees that the Total Bid Price is inclusive of all labor, materials, and equipment or supplies necessary to complete the Work as described in the Bid Documents and Request for Proposal. If this bid is accepted, the undersigned Bidder agrees to enter into and execute the Contract with the necessary bonds and accept the Total Bid Price as compensation in full for all Work under the contract. BIDDER: Dedicated Building Services, LLC This Page Intentionally Left Blank / BIDDER: Dedicated Building Services, LLC iir i By: Arr a 1111/1 Moorpark Street Signal e I. Business Street Address Derek C. Smith Studio City, CA 91602 Type or Print Name City, State and Zip Code Manaper (818) 732-4162 x101 Title Telephone Number Bidder's/Contractor's State of Incorporation: California Partners or Joint Venturers: NOTES: 1) By its signature on this Bid, the Bidder certifies under penalty of perjury the accuracy of the representations made on the Contract Bid Forms. 2) If Bidder is a corporation, enter State of Incorporation in addition to Business Address 3) If Bidder is a partnership or joint venture, give full names of all partners or joint venturers. As further discussed in the Instructions to Bidders,Bidder will be required to provide evidence that the person signing on behalf of the _car.oration, •artnershi I or'oint venture has the authori to do so. BIDDER: Dedicated Building Services, LLC This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC SECTION 2 BID DATA FORMS BIDDER: Dedicated Building Services, LLC Bidder shall submit its Bid data in accordance with the format shown on each of the following Bid Data Forms. Bidders shall prepare and use as many sheets as are necessary to adequately provide the information required. Bidder shall ensure that every page of its Bid Data Forms are properly identified with the Bidder's name and page number. BIDDER: Dedicated Building Services, LLC 2.0 REFERENCES The following are the names, addresses and telephone numbers for three public agencies for which BIDDER has performed similar work within the past two(2)years: City of Los Angeles, GSD 111 E. 1st Street, Room 501, LA,CA 90012 Name and Address of Owner Ms. Loretta Quenon, Director of Custodial Services (213) 978-8755 Name and telephone number of person familiar with project $5,500,000/yr Custodial, Carpet Cleaning, Pressure Washing 6/2014 Contract amount Type of Work Date of Contract 2. UCLA Athletics,JD Morgan Center, Los Angeles, CA 90008 Name and Address of Owner Mr. Kevin Borg, Director of Facilities (310)206-2738 Name and telephone number of person familiar with project $650,000/yr Custodial, Carpet and Window Cleaning 11/2013 Contract amount Type of Work Date of Contract 3' City of Palm Desert, Dept of Public Works, 73510 Fred Waring Drive, Palm Desert, CA 92260 Name and Address of Owner Ms. Heather Buck, Project Coordinator (760) 776-6450 Name and telephone number of person familiar with project $70,000/yr Custodial Services 6/2014 Contract amount Type of Work Date of Contract 4. City of Palm Desert,Parkview Office Complex, 73710 Fred Waring Drive, Palm Desert, CA 92260 Name and Address of Owner Mr.Anthony Hernandez, Senior Financial Analyst (760) 346-0611 x308 Name and telephone number of person familiar with project $70,000/yr Custodial Services 6/2014 Contract amount Type of Work Date of Contract BIDDER: Dedicated Building Services, LLD This Page Intentionally Left Blank BIDDER: Dedicated Building Services, LLC SECTION 3 NON-COLLUSION AFFIDAVIT This Page Intentionally Left Blank NON-COLLUSION AFFIDAVIT In accordance with Public Contract Code Section 7106, the undersigned, being first duly sworn, deposes and says that he or she holds the position listed below with the bidder, the party making the foregoing bid, that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the bidder has not directly or indirectly induced or solicited any other bidder to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived, or agreed with any bidder or anyone else to put in a sham bid, or that anyone shall refrain from bidding; that the bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the bidder or any other bidder, or to fix any overhead, profit, or cost element of the bid price, or of that of any other bidder, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the bid are true; and, further, that the bidder has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member :r agent thereof to effectuate a collusive or sham bid. -- !.tea Signatur: Derek C.Smith Typed or Printed Name Manager Title Dedicated Building Services, LLC Bidder Subscrib-d and sw• n before me This •ay of C' , 20)4/ i / . It (Seal) sfotary^n:is in and for the State of California My Commission Expires: 7O/77 7 Cu RJSSA nE•ANI ROSS_ e �� Commission y 1015829.?• Notary Rubric-Gaitornp NI .% Los Angeles County Comm.Es fires Ott r7 2017 M\1(1R: City of cRpse tead WLLI:LM ALMCQv M 1VOR PRO'UM: MARGARET CLARK � fT� 8838E VALLEY BOULEVARD I'.O BOX 399 Cot NCI,MEMBVRS: � ROSFMFAD,CALIFORNIA 91770 S VNDRk ARDENT)) TELEPI IONE(626)569-2100 STEVEN I v FAX(626)307-9218 Duly Low December 4, 2014 ADDENDUM #1 REQUEST FOR PROPOSALS NO. 2014-13 JANITORIAL SERVICES FOR VARIOUS CITY FACILITIES Clarifications/Responses for RFP 1. Current Contract and Pricing Current Monthly Prices and Current Contract are included as PDF attachments. Scope of work included in current request for proposal may vary from the scope of work included in existing contract. 2. Wages The City does not have a living wage requirement. Per California State Code, this contract for janitorial services is not subject to prevailing wages. 3. Proposal Submittal Contract Bid Forms, which are included in the RFP documents, must be submitted as a part of the proposal. Contractors may submit any additional documentation desired, however, all Contract Bid Forms Sec. 1-3 (included in RFP documents) must be submitted. Scope of Work Clarifications 1. Trash Removal —All sites maintain dumpsters for the disposal of refuse (trash) generated within that facility. As part of the orientation to the new contract, contractor will be provided access to these dumpster facilities. All segregated recyclables that are collected from the blue bins in City facilities must be deposited in the White Recycle dumpsters located at any of the three following sites: • City Hall • Garvey Community Center • Rosemead Park 2. Restroom Supplies — Per the RFP documents, selected contractor is to supply all necessary restroom consumable products, including, but not limited to toilet paper, paper towels, urinal cartridges, etc. (Specification is included in RFP document). Although the City is unable to provide a quantity of products consumed through the course of this contract, further clarification is provided. a. Stocking: It is expected that all provided dispensers (toilet paper, paper towels, soap, etc.) will be filled to capacity at every visit. The City reserves the right to determine whether the contractor is sufficiently stocking all necessary products. b. Paper Towels / Hand Dryers: Several restrooms throughout the City utilize hand dryers. Contractor is not required to provide paper towels in restrooms that contain hand dryers. Proposers shall verify quantity of such restrooms if desired. c. Urinal Cartridges: The contractor is responsible for providing necessary urinal cartridges for waterless urinals. The City of Rosemead has approximately 20 waterless urinals. 3. Clarification Regarding Cleaning Kitchen Surfaces: Reference RFP: E. Dust removal and fixture cleaning - Low dusting is the removal of all dust, lint, litter, and dry soil from the surfaces of desks, chairs, file cabinets, book shelves, tables, and other types of office furniture and equipment from horizontal ledges, window sills,window coverings, hand rails, etc. to a line 7'g" above the top of the floor level. Vent grills, within these limits, shall be dusted on a weekly basis. A level of care shall be taken to complete dust removal services without disturbing personal work areas. I. Kitchens — Some facilities have kitchenettes and two facilities have full kitchens. On each site visit, kitchen counters and sinks shall be wiped free of debris, trash shall be removed and floors shall be tended to. 4. Clarification Regarding Cleaning Vending Machines: Reference RFP: H. Clean All Fixtures (i.e. drinking fountains, telephone booths, counters, etc.). After cleaning, all fixtures shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. Facilities Clarifications 1. SCHEDULING/HOLIDAYS City facilities close in observance of the following holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, July 4th, Labor Day, Veteran's Day, Thanksgiving, and Christmas EXCEPT for City Parks. City parks operate 365 days a year and must be cleaned daily. 2. City Hall: City Hall to be cleaned Sunday — Thursday (5X per Week). The provided facility description for City Hall indicates that it operates Monday through Thursday, and as such is to be cleaned Monday through Thursday. Although the building is not open for public access Friday-Sunday, often times it is used. City Hall shall also be cleaned on Sunday Evenings to ensure the desired appearance when it opens for business on Mondays. 3. Parks — Services requested in parks pertain only to buildings/facilities explicitly listed in facility descriptions within request for proposal documents. Trash removal shall only be done within these buildings/facilities as general trash removal within parks is not included in this scope of work. 4. Garvey Community Recreation Center: Regarding the high cleaning and upper window cleaning: • High Cleaning shall be performed per the frequencies included in the specifications. All hanging light fixtures shall be dusted as a part of the quarterly high cleaning. • Upper Window Cleaning: o Frequency of cleaning for upper windows, in main lobby, shall be reduced to 2 X per year. (See Picture Below) —ra1 Y:r3iM .tn%n ' VITO iti IN !!►1II o Frosted Windows in North Corridor do not need to be cleaned per this contract. (See Picture Below) of Vi ' III I, 147 All proposers must acknowledge this Addendum by signing below and including it with their submitted proposal. Proposals are due in the Office of the City Clerk, 8838 E. Valley Boulevard, Rosemead, CA 91770 before 10:30 a.m. on Wednesday, December 10, 2014. Se Se ullivan City of Rosemead December 4, 2014 Acknowledged: � 12/09/14 Signature ir Date Derek C.Smith Name (Printed) Dedicated Building Services, LLC Company