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RRA - Item 4 - Request for Proposal Communication System ■a. ROSEMEAD REDEVELOPMENT AGENCY R 8838 VALLEY BLVD..ROSEMEAD,CA 91770•(818)288.6671 •Teiecopier 8183079218 i 2 • TO: HONORABLE CHAIRMAN AND MEMBERS ROSEMEAD REDEVELOPMENT AGENCY FROM: �, RANK G. TRIPEPI, EXECUTIVE DIRECTOR(( ' DATE: '`� JULY 7, 1999 VVV RE: APPROVAL OF SPECIFICATIONS FOR CITY HALL COMMUNICATION SYSTEM REQUEST FOR PROPOSAL Attached for your consideration are the Request for Proposal specifications for a new phone system for City Hall. At the March 23, 1999 Meeting, the Agency approved a contract with Corn Consultants for assisting us in the purchase of a new phone system. Per the agreement the consultant met with staff and developed the attached Request for Proposal specifications. Award of bid is scheduled for September 14, 1999 with the system up and running by the second week in November. Mr_ Don Bushor, of Corn Consultants will be at the meeting on Tuesday to answer any questions you may have_ RECOMMENDATION It is recommended that the Rosemead Redevelopment Agency approve the attached Request for Proposal and direct staff to advertise and solicit proposals. ccva� a A JUL 131399 ITEM No. 992�(23/44)�� _ tie . mnm ,n, Celebrating Our 2SN Anniversary CONSULTANTS July 7, 1999 I I I Mr. Frank G. Tripepi i Executive Director i City of Rosemead Redevelopment Agency 8838 E. Valley Blvd. Rosemead, CA 91770 (626) 288-6671 Dear Frank: I The enclosed communication system request for proposal (REP) contains specifications for a new telecommuniation system, voice messaging server, system administration server and an uninterrupti le power supply. This document describes to the vendors the technical requireme is for your new communication platform. The City of RosemeadjRedevelopment Agency must also produce a legal document that will accompany the techthical specifications. This document will contain the protections that are necessary durin4) the procurement process and the implementation of your new communication platform. A sample of a City document is enclosed for reference. On page seven of the RFP, we have included a time schedule for the project. The system can be in service on tJovember 2, 1999, if you desire. The schedule can be shortened or lengthened to match the precise requirement of the City. Also Included in this deport is a suggested bidders list. The complete bid package including City requirements and technical specifications can be mailed to these nine vendors and any other vendors that the City wishes to include. COM Consultants will handle the pre-bid meeting, the bid evaluation, the system programming, the irfplementation supervision and the auditof the completed system. we look forward to!solving your communication problems and improving your public services. Reesppeectfully,/��J ( /L/cloud/�WJYc.�'Y Don Bushor , Computer Telephony Consultant C00.•lETR,901 I \•.. I Co M CONSULTANTS. 22066 CEDARDALE DRIVE. DIAMOND BAR. CALIFORNIA 91765 (909) 861-2353 FAX (909) 860-6810 1 TOTAL c.0c CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC 901 SUGGESTED BIDDERS LIST • COMLOGIX, INC. MITEL COMMUNICATIONS SOLUTIONS 17052 Gillette Avenue 3200 Bristol St. Ste 250 Irvine, CA 92614 Costa Mesa, CA 92626 (949) 784-4211 (714) 431-3000 Attn: Bob Prill Attn: Mark Sheridan EXP@NETS - PHONEBY 25061 w. Avenue Standford 2755 Bristol St. Ste 100 Valencia, CA 91355 Costa Mesa, CA 92626 (805) 257-1500 (714) 754-4000 Attn: John Cosgrove, Attn: Diana Kuykendall INTERMEDIA COMMUNICATIONS STANDARD TEL 12007 Los NIetos Rd. 1 Ste 7 2799 Temple Ave. Santa Fe Springs, CA 80670 Long Beach, CA 90806 (562) 946-7481 (562) 426-5570 Attn: Tim Carney Attn: Nina Harper INET WILLIAMS COMMUNICATIONS SOLUTIONS One Pointe Drive Ste 100 777 S. Figueroa St. Ste 350 Brea, CA 92821 Los Angeles, CA 90017 (714) 671-3711 (213) 630-7618 Attn: Larry Head Attn: Jon Hungerford L.A. - TEL 14550 Raymer St. Van Nuys, CA 91405 (818) 756-3221 Attn: Debbie Kleinman CORA CONSOLrAN,C ovnnc rmnonni a nincen.,n DAO ... n mer ,n..,.....-. -• _-.. .___. _„_ -._ L COMMUNICATION SYSTEM REQUEST FOR PROPOSAL FOR CITY OF ROSEMEAD REDEVELOPMENT AGENCY 8838 E. VALLEY BLVD. ROSEMEAD, CA 91770 JULY, 1999 PREPARED BY Sir Society of Telecommunications Consultants Don Bushor C0N CtmsuCtants Member in Good Standing 1999 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 RFP INDEX PAGE SECTION ONE - INTRODUCTION & INSTRUCTIONS 1 1.1 SCOPE 1 1.2 GLOSSARY OF TERMS 1 1.3 DESCRIPTION AND LOCATION OF WORK 1 1.4 DESCRIPTION OF APPROACH 1 1.5 EXAMINATION OF DOCUMENTS AND SITE OF WORK 2 1.6 RFP PRICES 2 1.7 DIRECTION FOR COMPLETING RFP FORMS 2 1.8 GENERAL CONDITIONS 3 1.9 EVALUATION OF BIDS 3 1.10 AWARD OF CONTRACT 4 1.11 CONTRACT FORM 4 1.12 PAYMENT SCHEDULE 4 EXHIBIT 1-A ADDRESSES OF CITY BUILDINGS 5 EXHIBIT 1-B MAP OF CITY BUILDINGS 6 EXHIBIT 1-C PROPOSED TIME SCHEDULE 7 SECTION TWO • EVALUATION OF BIDDERS B 2.1 BIDDER QUALIFICATIONS 8 2.2 BIDDER INFORMATION FORM 9 2.3 BIDDER REFERENCES 10 2.4 MATERIALS AND MAINTENANCE 11 2.5 CUSTOMIZED SERVICES 12 SECTION THREE - DOCUMENTATION REQUIREMENTS 13 3.1 CUSTOMER SERVICE STAFF 13 3.2 EXPERIENCE 13 3.3 CERTIFICATION 13 3.4 SUBCONTRACTORS 13 3.5 IMPLEMENTATION PLAN 13 3.6 MANUALS 13 3.7 EQUIPMENT LIST 14 3.8 EQUIPMENT DIAGRAMS 14 3.9 ALTERNATE SOURCES OF MAINTENANCE 14 3:10 AS-BUILT DOCUMENTATION PACKAGE 14 SECTION FOUR - TELEPROCESSOR TECHNICAL SPECIFICATIONS 15 4.1 SYSTEM HARDWARE 15 4.2 SYSTEM SOFTWARE 16 4.3 STATION SOFTWARE 18 4.4 DISASTER PREVENTION 18 4.5 TOLL THEFT PREVENTION 19 4.6 INSTRUMENT STANDARDS 20 4.7 STRUCTURED CABLING SYSTEM 21 COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 RFP INDEX PAGE SECTION FIVE - TELEPROCESSOR SYSTEM COMPONENTS 25 5.1 DESIRED SYSTEM HARDWARE 25 5.2 DESIRED SYSTEM CAPACITIES 25 5.3 PROPOSED SYSTEM IDENTIFICATIONS 26 5.4 PROPOSED SYSTEM HARDWARE 26 5.5 PROPOSED SYSTEM CAPACITIES 27 5.6 INSTRUMENT REQUIREMENTS 27 5.7 STRUCTURED CABLING SYSTEM 28 EXHIBIT 5-A CITY HALL INSTRUMENTS AND CABLES 29 EXHIBIT 5-B OFF SITE INSTRUMENTS AND CABLES 30 SECTION SIX - VOICE MESSAGING SERVER 31 6.1 DESIRED SYSTEM SPECIFICATIONS 31 6.2 PROPOSED SYSTEM 32 6.3 VOICE MAIL APPLICATIONS 33 6.4 AUTOMATED ATTENDANT APPLICATIONS 34 6.5 INFORMATION ANNOUNCEMENT APPLICATIONS 35 6.6 ON-SITE SYSTEM MANAGEMENT FEATURES 36 SECTION SEVEN • SYSTEM ADMINISTRATION SERVER 37 7.1 DESIRED SYSTEM SPECIFICATIONS 37 7.2 PROPOSED SYSTEM 38 7.3 SYSTEM ADMINISTRATION APPLICATIONS 39 SECTION EIGHT • UNINTERRUPTIBLE POWER SUPPLY (UPS) 40 8.1 APPROACH 40 8.2 SYSTEM IDENTIFICATION 40 8.3 SYSTEM HARDWARE 40 SECTION NINE - FINANCIAL EVALUATION 41 9.1 CASH PURCHASE 41 9.2 LEASE PURCHASE 42 9.3 GUARANTEED MAINTENANCE RATES 43 9.4 ADDITIONAL EQUIPMENT- PRIOR TO SYSTEM ACCEPTANCE 44 9.5 ADDITIONAL EQUIPMENT- AFTER SYSTEM ACCEPTANCE 45 9.6 BIDDER EXCEPTIONS TO THE RFP SPECIFICATIONS 46 9.7 STATEMENT AND SIGNATURE 47 COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR,CA 91765 (909) 861-2353 FAX 19091 860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 SECTION ONE INTRODUCTION AND INSTRUCTIONS RESPONSE: Read and Acknowledged? Respond Yes, No or NA 1-1 SCOPE The purpose of this Request for Proposal (RFP) is to define the requirements for a new telecommunication platform including a voice messaging system and a call management system for the City of Rosemead. 1.2 GLOSSARY OF TERMS CLIENT - The City of Rosemead. VENDOR - private communication equipment provider(s) who will furnish, install and maintain the complete telecommunication platform. BIDDER - vendor(s) who submits an acceptable proposal per this request. CONTRACTOR - bidder(s) who are awarded a contract for this project. TELCO - Pac Bell - the local exchange carrier (LEC) who currently provides central office services. CONSULTANT - COM Consultants, a computer/telephony consulting company that is under contract to provide objective communication consulting services. 1.3 DESCRIPTION AND LOCATION OF WORK The City of Rosemead has a centralized telephone system installed in the lower level of the City Hall building. This system provides service to all departments in the City Hall, all Community Centers and all Recreation Centers. The current system does not provide voice messaging service (see Exhibit 1-A). A Harris Lanier XXXII telephone system was purchased and installed approximately twelve years ago. The hardware, software, and instruments are obsolete and are not Year 2000 compliant. To achieve compliance, the entire system must be replaced before January 1, 2000. 1.4 DESCRIPTION OF APPROACH A new centralized telephone system will be installed. The new hardware configuration will include new rack mounted processor cabinets; a new operator console; new digital multi line instruments, new analog single line instruments, a new voice messaging system, a new call management system, and a new uninteruptable power supply. All new equipment must be Year 2000 compliant. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD• REQUEST FOR PROPOSAL COR-SPEC.901 _ The City has ten off-site locations that are currently serviced by Pacific Bell off- premise extensions. The new configuration will utilize approximately thirty Pacific Bell Centrex lines to these buildings. The contractor will furnish and install new instruments and voice station cables to each work station in the off-premise buildings (see exhibit 1-B). COM Consultants will furnish the data base for the telephony programming required to implement the new North American dialing plan and new area codes and prefixes. Programming includes calling area, system service, feature access, feature assignments for multi-line, feature assignments for single-line, network service, automatic route selection and trunk configuration. The contractor shall be responsible for additional data base including station programming, station assignments and for designating existing and new telephone locations on provided floor plans. 1.5 EXAMINATION OF DOCUMENTS AND SITE OF WORK The BIDDER is urged to examine carefully the specifications and forms. The submission of the RFP shall be the conclusive evidence that the BIDDER has investigated and is satisfied as to the requirements of the Request for Proposal specifications. 1.6 RFP PRICES The BIDDER shall submit price quotes for direct purchase of the telephone systems to be provided herein. Price quotes for the systems and supplemental components shall include all equipment, material, labor and transportation required for complete installation of the systems as specified herein. Any discount or price reductions that are available because COM Consultants is furnishing the data base for programming should be applied as a deduction to the cash purchase price. 1.7 DIRECTION FOR COMPLETING RFP FORMS Three complete copies of the request for proposal must be delivered to the City on and in accordance with the forms provided in these specifications. All information required on these forms must be submitted to constitute an acceptable response. No alterations, erasures, or additions are to be made on the typewritten or printed matter, unless initialed in ink. All information required by the RFP must be legible, type-written if possible. Signature must be handwritten and in ink. All blanks must be filled in with the requested response. In the case of YES, NO or NA responses; a YES response requires no explanation or comment. A NO answer MAY be explained in BIDDER exceptions. An NA answer SHALL require an explanation in BIDDER exceptions. Illegible, incomplete or vague responses, or responses which do not fully comply herewith, shall be rejected. More than one response from any BIDDER will not be accepted. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC.901 3 1.8 GENERAL CONDITIONS All work shall be done in strict accordance with the specifications, shall comply with all pertinent general public laws of the State, the City and the County of said State in effect at the time of the execution of the contract; shall be of professional quality; in accordance with usual and customary standards in the telecommunication industry; shall be performed by competent workmen; and be subject to inspection and final acceptance by the city. During the mandatory pre-bid conference, each pertinent question will be recorded. These questions and the researched answers will be sent to each vendor who attended the conference, as an addendum to the specifications. Each addendum becomes an official component of the bid specifications. Three signed copies of each addendum shall be returned in the bid package. The written addenda shall cancel and replace any verbal information exchanged at the pre-bid conference. Any additional questions concerning the meaning, content, or intent of these technical specifications must be addressed to C 0 M Consultants, 22066 Cedardale, Diamond Bar, CA 91765, in writing. Interpretation of the specifications will be made only by written addendum which will be mailed to all interested bidders. Such addenda shall be binding to all bidders. It shall be the duty of each bidder to make certain that copies of all addenda issued have been received. Any BIDDER may request any additional information he feels is necessary in order to submit a firm bid. However, the request must be received in time for an adequate answer and be provided at least ten days before the bid opening. It will be solely the decision of the Client and COM Consultants as to whether the additional information is pertinent and can be adequately answered and/or provided prior to the bid opening date. The Client assumes no further responsibility for interpreting the intent or meaning of these specifications after the bids are submitted. 1.9 EVALUATION OF BIDS The evaluation of bids will include, but not be limited to, the following considerations: conformance to bid specifications, bidder's stability, reliability and organizational service capabilities; system features, capabilities and reliability; system life expectancy and expansion capabilities; processor technology and compatibility with data processing; bidder's maintenance and training capabilities; installation and cut over time frame; and life cycle costs. For the purpose of comparing costs for direct purchase or lease purchase of the telephone system, the Client shall calculate the ten-year "life cycle" cost. Life cycle costs include: equipment, maintenance, Telco line charges, yearly and cumulative costs. The annual rate of increase on variable costs will be calculated at seven percent (7%) per annum. rose cONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 4 1.10 AWARD OF CONTRACT The contract shall be awarded with reasonable promptness by giving written notice to the responsible BIDDER whose proposal will be the most advantageous to the Client with respect to price, conformity to the specifications and the factors listed in Section 1.9. Price may not be the sole factor in making the contract award. The client reserves the right to reject any or all proposals, to accept or to reject any one or more items of a proposal, or to waive any irregularities or informalities in the proposals or in the process. 1.11 CONTRACT FORM The selected bidder shall be required to enter into a written agreement with the City. The complete contract document will include the RFP specifications, the BIDDERS response to the specifications, all addenda to the specifications, all written responses from the BIDDER, and any VENDOR agreement forms approved by the City. 1.12 PAYMENT SCHEDULE The Client will select either a Cash Purchase from the selected BIDDER or a Lease Purchase. If a lease purchase is selected, the Client is willing to pay a maximum down payment of 10% of the agreement price upon complete execution of the agreement. If a cash purchase is selected, the following payment schedule is acceptable to the Client: • A fifteen percent (15%) down payment upon complete execution of the agreement. • An additional twenty-five percent (25%) payment upon completion of cabling and delivery of all hardware. • An additional twenty-five percent (25%) payment upon completion of the initial installation and a complete cut over of the system. • An additional twenty-five percent (25%) payment upon correction of all installation errors and acceptance of the system. • A final ten percent (10%) payment, thirty-five (35) days after acceptance of the entire system. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 1909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC 901 5 EXhibit 1-A ADDRESSES OF CITY BUILDINGS 1. CIVIC CENTER 6. GARVEY PARK 8838 E. VALLEY BLVD. 7933 EMERSON PL. (626) 288-6671 (626) 288-6671, X 226 2. COMMUNITY CENTER 7. GARVEY POOL 3936 N. MUSCATEL 3232 KELBURN AVE. (626) 288-6671, X 229 (626) 288-6671, X 249 3. ROSEMEAD PARK 8. PUBLIC SAFETY ANNEX 4343 ENCINITA AVE. 7849 EMERSON PL. (626) 288-6671, X 256 (626) 288-6671, X 296 4. ROSEMEAD POOL 9. ZAPOPAN CENTER 9155 MISSION DR. 3018 N. CHARLOTTE (626) 288-6671, X 248 (626) 288-6671, X 223 5. MAINTENANCE YARD 10. JESS CONZALES COMPLEX 9101 MISSION DR. 8741 KLINGERMAN (626) 288-6671, X 251 (626) 288-6671, X 265 11. COMMUNITY CENTER AND SENIOR HOUSING 9108 Garvey COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 6 Exhibit 1-B MAP OF CITY BUILDINGS 'cliihaimpluoi mug Kg, - F-''rx3 4- .i.. _ g Lii ph will ...„)... ....„.__ _Jcpri 1531 fRfiuIIrs'I!5ItrJimir4e I 4 - - ..„, „wades. , , . .....N,,,..ii- „ ...i ERRE 'fi` NO Fin Ng o Y I �� 67 ' Lam® Ns ,s - ; • 6�rvera , F- T T „ -' � .., - �f. -3 MONTE .. ROSE ICF1D,--- mmm��� ,L;. 3 p GABBI� - • f - Lr v ._ , •® 2=t .: b' p * rouo —7 :S beryl -:z nw- .. ii: it I� �.�,e'r • MYRKP..AION AP ow "n amu 'a-'�• S„�( {::tit-c;74:-?-f::-1,“.., M ..v S Y =:...t='-'77.M..:72:.=:::7 w ay s MONTESELLO s r=_—.:_==_•• _ COM CONSULTANTS 22056 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 • CIN OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 7 Exhibit 1-C PROPOSED TIME SCHEDULE Jul 13, 1999 APPROVAL OF BID SPECIFICATIONS Jul 15, 1999 MAIL RFPs TO POTENTIAL BIDDERS Jul 27 10:00 A.M PRE-BID CONFERENCE (MANDATORY) Aug 12, 11:00 A.M. BID CLOSE Aug 20 ANALYSIS COMPLETE Aug 24 REVIEW OF RECOMMENDATIONS Aug 31 BIDDER MEETINGS (OPTIONAL) Sep 14 AWARD OF AGREEMENT Sep 21 CONSTRUCTION MEETING Sep 28 APPLICATION PROGRAMMING Oct 5 COMMUNICATION MEETING Oct 28 SYSTEMS IN SERVICE Nov 2 SYSTEMS AUDIT Nov 9 AUDIT REPORT / APPROVE PAYMENT • CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 S SECTION TWO EVALUATION OF BIDDERS RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in Bidder Exceptions 2.1 BIDDER QUALIFICATIONS The BIDDER shall comply with each of these requirements. 2.1.1 Complete Proposal Has included all labor, materials, equipment and transportation necessary for providing and installing the communication systems as specified herein. 2.1.2 Experience Has engineered, provided, installed and maintained for a minimum period of five (5) years complete telephone systems of a comparable size and equipment technology as specified herein. 2.1.3 Local Parts Inventory Maintains at all times within 50 miles of the Client, an inventory of all parts necessary to insure complete, continuous and timely service of this system. 2.1.4 Local Service Maintains at all times within 50 miles of the Client, a service organization capable of installation and complete and timely maintenance of all equipment he proposes. 2.1.5 Authorized Signature Has included three (3) signed copies of the RFP package and any requested addenda. The signer is legally authorized to approve contracts for the bidder. If the bidder is a corporation, two (2) corporate officers are required to sign. 2.1.6 Warranty Has included in the price a full one year warranty on all new hardware and software. The warranty period begins after written acceptance of all installed systems by the Client. mems rMV<III TANTS 77066 CEDARDALE. DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC901 9 2.2 BIDDER INFORMATION FORM 2.2.1 company History Company Name Street Address City, State Telephone Number Owners or Stockholders Gross Sales (Last Year) Other Business Locations State Contractors License # Years in Communication Business Years at this Location 2.2.2 Local Support Staff General Manager Project Manager Engineering Manager Service Manager Training Manager Number of Employees Number of Service Vehicles Number of Service Employees Factory Trained Repairmen 2.2.3 Local Facilities Parts and Service Office Address Telephone Number COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC 901 10 • 23 BIDDER REFERENCES (Five Desired) The BIDDER shall include below a list of five existing communication system references which were installed by BIDDER and employ the same communication processor as proposed (municipalities preferred). CUSTOMER NAME/CONTACT CUSTOMER ADDRESS Number Date in Method of TELEPHONE NUMBER of Lines Service Maintenance BIDDER COMMENTS (Or Additional References) NOTE: The Client intends to check these references and verify customer satisfaction with hardware, software, installation and training. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC.901 11 2.4 MATERIALS AND MAINTENANCE The contractor shall comply with each of the following materials and maintenance requirements. 2.4.1 Standard Products All sub-systems, components, wire, cable and accessory hardware shall be standard products of an established and reputable manufacturer. All equipment and materials supplied by contractor shall be new. 2.4-2 Skilled Workmen Be responsible for furnishing skilled workmen. All materials and equipment shall be installed according to manufacturer's specifications. 2.4.3 Guarantee All systems, sub-systems and component parts are fully guaranteed against defective design, materials and workmanship for a minimum of one year from the date of completed installation by warranty of contractor. 2.4.4 Service Availability Agrees to furnish full maintenance services including all parts and labor for a minimum time of ten years after system cut over. 2.4.5 Telco Coordination Takes full responsibility for coordinating with TELCO and for solving all TELCO-related problems. 2.4.6 Telco Testing Prior to cut over date, contractor will request and coordinate with TELCO, a dB (decibel) level balancing test for measuring trunks. Contractor shall take full responsibility for identifying each circuit and for verifying all trunks and T-ls are working properly on the day of cut over. 2.4.7 Cable Identification All cables, wires, outlet jacks and distribution blocks shall be clearly marked. All new cable shall be completely installed without splices. A plan shall be submitted for approval to be used for all identifications. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-661D CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 12 2.5 CUSTOMIZED SERVICES The contractor shall comply with each of the following customized service requirements. 2.5.1 User Training • Classes Meet with Client representatives to establish the time schedule and guidelines for user training. All users will be trained by the equipment vendor at the site. The materials presented shall be approved by Client representatives prior to presentation. 2.5.2 User Training - Aids Develop customized user training aids. Multi-line and single-line users instructions shall include only the features and applications that are relevant to the Client system. 23.3 System Management Training Provide system management training for two specified Client employees to perform routine adds, moves and changes via the system administration server. These trainees will be trained to make changes in the telephone, call management and voice messaging systems. 2.5.4 Software Changes Provide minor programming changes at no additional charge for thirty-five days after system acceptance. 23.5 Disconnect, Removal and Clean-up Take full responsibility for the disconnect and removal of each of the present systems and remove all cable, blocks and connectors that are no longer required. The contractor shall at all times maintain a clean work environment. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 13 • • SECTION THREE DOCUMENTATION REQUIREMENTS Each copy of the proposal shall include the following documentation. RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in BIDDER Exceptions 3.1 CUSTOMER SERVICE STAFF A detailed description of the organization which includes identification of support personnel and maintenance services that are available in Southern California. 3.2 EXPERIENCE A detailed description of the length of time that the company has been installing the proposed systems and the number of these systems that have been installed. 3.3 CERTIFICATION A detailed description of the contractual arrangements with the manufacturer of the proposed digital system and verification that the bidder is certified by the manufacturer to install and maintain the proposed systems. 3.4 SUBCONTRACTORS A listing of the name, address, and telephone number of each proposed subcontractor, and detailed explanation of the role of each subcontractor involved in providing the proposed systems and services. 3.5 - IMPLEMENTATION PLAN A detailed implementation plan for installing the proposed systems and services. 3.6 MANUALS Include user guides, brochures, catalogs, technical specifications, and technical manuals that describe in detail the hardware, software, applications, and peripheral components that are being proposed. Also, include samples of call accounting and voice messaging management reports. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC.901 14 3.7 EQUIPMENT LIST A detailed list (Schedule A), for each Client system of all hardware and software required for the complete installation of the platform as specified. The list shall include the part name, part number, quantity, and description for each item required. 3.8 EQUIPMENT DIAGRAMS A bayface layout for each Client system that displays all cabinets, components, and cards that are included in the bid prices for the proposed system. 3.9 ALTERNATE SOURCES OF MAINTENANCE A listing of three alternate maintenance vendors with a service office within 50 miles of the Client, that are qualified to take over the maintenance of the proposed systems. 110 AS-BUILT DOCUMENTATION PACKAGE The contractor shall provide: ' Installed bay-face layouts for each system ` Installed schedule A for each system ` Diagram of the COM room ' TDR certified test results for all new Category 5 compliance • Letter from each system manufacturer, verifying that the software delivered, is the latest version available at the time of cut-over. • Letters from the system manufacturers that verifies positive year 2000 compliance of each system proposed. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 19091861-2353 FAX(909) 860-6610 3 CIN OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 15 SECTION FOUR TELEPROCESSOR TECHNICAL SPECIFICATIONS The City of Rosemead requires a communication platform for present and future voice, data and video applications. The technical requirements for the hardware, software, instruments, cables and protections are established in this section. The number of components will be described in section five. RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in BIDDER Exceptions 4.1 SYSTEM HARDWARE The contractor shall provide and install a rack mounted, computerized, digital central processor unit in the communication equipment room that will function as the communication hub for present and future network transmission with the following capabilities. 4.1-1 Digital The system shall provide digital processors, digital internal transmission, digital instruments, digital data access, digital T-1 access, integrated services, digital network (ISDN) with primary rate interface (PRI) and full feature transparency across the digital services. 4-1.2 Modular The flexible platform shall provide expansion by adding new cards to the proposed cabinets and by adding new rack-mounted modules to the proposed system. 4.1.3 Non-Blocking The system matrix shall be non-blocking with a rating of 36 CCS. 4.1.4 Connectivity The platform shall interface transparently with the voice messaging server, an optional call accounting device and the uninterruptible power supply. 4.1.5 Dual Tone Multi-Frequency (DTMF) The system shall out pulse DTMF signals from the system, the system console and all instruments touch pad buttons including the # and *. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) B60-6510 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 16 • 4.1-6 Analog The system shall support analog line cards for connection to analog instruments, voice messaging system ports, facsimile machines and data modems. 4.1.7 Rotary Dial-Pulse The system shall support the optional ability to deploy rotary dial instruments. 4.1.8 Private Automatic Branch Exchange (PABX) The system shall provide true PABX functions including dial 9 for network access, multiple individual station display on digital instruments and direct-in- dial MID) to all digital or analog instruments. 4.1.9 Message Lamps The message lamp on each instrument shall be activated from the voice message system. 4.1.10 Hearing Impaired Standards All systems and instruments shall meet or exceed established industry standards and FCC requirements for the hearing impaired. 4.1.11 Music On Hold The system shall provide an internal music capability for any calls placed on hold. The contractor is not responsible for the music source. 4.1-12 Automatic Program Reload The system shall automatically reprogram itself internally in the event of a program loss. 4.1.13 Access Ports Remote maintenance and call accounting shall utilize RS-232C/EIA-2320 ports. 4.2 SYSTEM SOFTWARE The contractor shall provide the most current software release from the manufacturer with the following capabilities. 4-2.1 Networking The ability to network all work stations into one transparent platform that extends voice and data applications from any work station on the network to any other work station on the network. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(9091 860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC 901 17 4.2.2 Direct-In-Dial (DID) The ability for an incoming call from the public network to reach any station line on the network and then to be transferred or forwarded to other stations within the system or to the voice mail system without operator assistance. 4.2.3 Direct-In-Dial Intercept The ability for incoming calls to any unassigned DID station number to be forwarded to an announcement in the voice messaging system. 4.2.4 Direct Out Dial (DOD) The ability for any station user to dial out of the system via dial 9 followed by the desired telephone number. 4.2.5 Station To Station Dialing The ability for any station user to reach another station on the network by dialing three digits. 4.2.6 Least Cost Routing The ability to route outgoing calls from any work station on the network to the most economical trunk group by comparing the first six digits dialed with tables pre-programmed by area code and by central office code. The program will also provide the ability to insert, delete, or repeat routing digits. 4.2.7 Speed Dialing The ability to automatically dial a programmed telephone number when a three digit speed code is dialed. A minimum of 100 telephone numbers of up to 16 digits each shall be stored in the system. 4.2.8 Calling Area Service Code The ability to provide a minimum of five calling area service codes assignable to any station line in the system. 4.2.9 Data Security The ability to prevent system call processing warning tones and other system features from interfering with the transmission of data. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 19091861-2353 FAX(909)8606810 • CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 18 4.3 STATION SOFTWARE The contractor shall provide these station software capabilities. 4.3.1 Call Transfer The ability for any station to transfer an incoming or outgoing call to any other station. 4.3.2 Consultation The ability for any station to place an incoming or outgoing call on electronic hold and privately consult with another station or outside party from the same station. 4.3.3 Conference The ability for any station user to place an incoming or outgoing call on electronic hold and invite another station or outside party to join in a three-way conference from the same station. 4.3.4 Call Hold The ability for any user to place any call on hold by depressing the hold button. 4.3.5 Call Pickup The ability for any station user to dial an access code to answer any call directed to another station line within a preset pickup group. 4.4 DISASTER PREVENTION The contractor shall provide all of these system disaster prevention capabilities. 4.4.1 Surge Protection All equipment provided by the contractor shall have AC power fed through surge protection filters. The filters shall provide isolated surge and noise protection including UL 1449 suppressed voltage rating of 330V, one picosecond maximum response time and surge protection shall automatically reset within one second after commercial power returns to normal. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 CIN OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC.901 19 4.4.2 Uninterruptible Power Supply (UPS) The contractor shall provide UPS, internal or external battery back-up with gel cell batteries that will power the system for a minimum of two hours at maximum current drain per the manufacturer's specifications. The system shall include automatic recharging of the batteries. 4.4.3 Power Failure Transfer The contractor shall provide 8 central office trunks that are automatically connected to preselected analog stations for incoming and outgoing calls in the event of a power failure. Contractor shall label power failure instruments for easy identification. 4.4.4 Grounding The contractor shall connect a UL approved solid copper #6 AWG ground wire to a bonded cold water pipe within 30 feet of the system cabinets. The contractor shall ground each distribution frame to the building utility/earth ground. 4.4.5 Lightning Protection The contractor shall verify that the lightning protection devices installed on premise for the central office lines are adequate to protect all furnished equipment. The contractor shall call to the attention of the LEC all deficiencies for the purpose of remedial action and will verify the satisfactory completion of such action prior to acceptance. 4.4.6 Year 2000 Compliance The contractor shall confirm that all hardware and software proposed shall meet the industry standards for year 2000 compliance. 4.5 TOLL THEFT PREVENTION The contractor shall provide all of these system toll theft protections. 4.5.1 Toll Services Provide software and hardware that will maximize the protection of toll services. 4.5.2 System Access Provide security of the access numbers and codes on all remote maintenance modems. rola rnN<I II TANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX 19091 860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 20 4.53 Restrictions Block various NANP service codes including, but not limited to international calls, calls to area codes 809 and 900 and calls to prefix 976 from any area code. 4.5.4 Voice Messaging Ports Prevent dial 9 access on voice messaging ports. 4.6 INSTRUMENT STANDARDS The contractor shall provide these instrument standards. 4.6.1 Analog Instruments Provide analog single-line (ASL) desk instruments equipped with a message lamp, a hold button, a minimum of eight programmable feature activation buttons and an RJ-11C modular jack. 4.6.2 Analog Conference Instruments Provide analog single-line (ASL) desk instruments equipped with hands-free, two-way speaker phone ability, a message lamp, a hold button, a minimum of eight programmable feature activation buttons and an RJ-11C modular jack. 4.6.3 Digital Instruments Provide digital multi-line (DML) instruments equipped with a message lamp or display, a hold button, a minimum of eight station line buttons and eight programmable feature activation buttons, hands-free two-way speaker phone ability, dial intercom, digital display, ringer volume control, nine-foot handset cord, and an RJ-11C modular wall jack. 4.6.4 Long Handset Cord Full modular RJ-11C twelve foot long handset cord. 4.6.5 Long Line Cord Full modular RJ-11C twenty-five foot long line cord. 4.6.6 Operator Console Provide an attendant console which has a digital display, non-blocking line keys with LED lamps and an integrated busy lamp field. Display functions shall include incoming call identification, system status information, indication of calls waiting, and class of service. A headset may be connected on either side of the console. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 21 4.6.7 Attendant Conference Provide the ability for the console attendant to connect a minimum of five stations and/or trunks to create a conference call. 4.6.8 Modems Provide remote maintenance modems that meet the V.32bis ITU-T standard. 4.7 STRUCTURED CABLING SYSTEM The contractor shall supply, install, label, test, and participate in acceptance of a structured cabling system. The materials used in this installation shall follow universal standards approved by FCC, UL and the emerging standards of EIA/TIA 568. The contractor shall adhere to local regulations and codes, when more stringent, for the installation process. NOTE: Every work station in the City Hall building has been pre-wired for voice and data per these specifications(see Exhibit 5-A). The contractor will provide, install and maintain new voice only cables in all off-premise buildings (see Exhibit 5-B). 4.7.1 Voice Station Cable Provide Category 5 - 100 OHM, 24 AWG thermoplastic insulated solid copper conductors formed into four individual unshielded twisted pairs enclosed by a type CMP plenum rated jacket. The cable shall meet all requirements of EIA/TIA-568 standards and shall be sweep tested to 16 MHZ. Home run from the voice connector block to each work station (assume average length of 150 feet). 43.2 Data Station Cable Provide Category 5 - 100 OHM, 24 AWG thermoplastic insulated solid copper conductors formed into four individual unshielded twisted pairs and enclosed by a type CMP plenum rated jacket. The cable shall meet all requirements of EIA/TIA-568 standards and shall be sweep tested to 100 MHZ and then tested for shorts, opens, continuity, and proper pin out. The results will be logged and provided as a part of the documentation package. Home run from the data connector block to each work station (assume average length of 150 feet). Data cable must be labeled and installed in a color which differentiates it from the voice cable. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR SPEC.901 22 43.3 Voice Distribution cable (If Required ) Provide Category 5 - 100 OHM, 24 AWG thermoplastic insulated solid copper conductors formed into 100 individual unshielded twisted pairs and enclosed by a type CMP plenum rated jacket. The cable shall meet all requirements of EIA/TIA-5686 standards and shall be sweep tested to 16 MHz. Home run from the voice connector block to the telephone computer room. Voice distribution cable will be installed in multiples of 100 twisted pairs as required whenever voice cables cannot be Home run from the voice connector block to each work station. 43.4 Data Distribution Cable (If Required ) Provide Multimode, graded-index twelve-strand optical fiber waveguide with nominal 62.5/125 micron core/cladding diameter. The cable shall be gel filled, loose tube construction with Kevlar central strength member and enclosed in a medium density polyethylene (MDPE) jacket. The cable shall meet all requirements of EIA/TIA-568 standards. 4.7.5 Voice and Data Connector Blocks All voice cables will be terminated on Category 5 (or better) type 110 high density blocks. All data station cables will be terminated on 48 port, Category 5 type 110 high density rack mounted patch panels. All four pairs of voice and data cables will be terminated on the connector blocks. Terminations will be positioned in two separate groups for voice and data. 4.7.6 Voice Connector Modular Inserts The four pair voice station cable will be divided into two groups of two pairs each. Two pairs will terminate on a white (telephone) RJ11C module and the other two pairs will terminate on a black (auxiliary) RJ11C module. Both pairs will be terminated per the CAT 5, EIA/TIA 568 standards. 4.7.7 Data Connector Modular Inserts Data station cable will terminate on a red RJ-45 module per CAT 5, EIA/TIA 568 standards. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 23 4.7.8 Modular wall Plates Each work station will require a single gang modular wall plate with four openings for voice and data inserts. The white and black voice inserts will be installed in the top openings. The red data insert will be installed in the bottom left opening. Green data inserts will be installed in the remaining opening. 4.7.9 Equipment Racks The communication equipment room will require 19" or 23" wide x 84" high equipment racks with power strips and horizontal cable ladders. 4.7.10 SC Fiber Optic Connectors (If Required) SC fiber optic connectors will be installed and labeled on both ends of each strand of optical fiber cable. 4.7.11 Fiber Optic Panels (If Required) Rack mounted panel with twelve SC outlets and fiber management panels. 4.7.12 Data Patch Panel Rack mounted patch panels with forty-eight, RJ-45 CAT-5, EIA/TIA 568 ports. 4.7.13 Wire Management Panels Rack mounted panel for management of UTP data cables. 4.7.14 Data Patch Cords Patching of user ports to system ports shall utilize factory manufactured red CAT-5, EIA/TIA 568 patch cables in 5 foot lengths. 4.7.15 Workstation Conduits (Electrical Contractor) During any new construction or remodel, it may be appropriate to install conduit within the interior or exterior walls. All new conduit in an office or at a work station should be EMT stubbed up from the outlet box to the ceiling plenum with a plastic end cap. Bends should be avoided or minimized. Minimum inside diameter shall be one inch. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CIN OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC.901 24 • 4.7.16 Outlet Boxes (Electrical Contractor) During new construction or remodel, each work station shall be equipped with a single gang metallic wall outlet box installed to accommodate the voice and data modular wall plate. 4.7.17 Testing and Labeling All installed UTP cables and termination components shall be tested utilizing a time domain reflectometer (TOR). This test shall certify that all copper channels are Category-5 compliant. The customer shall be presented with all test results for each cable in the network as part of the as-built document packd nk tri al parameters (attenuation, NEXT, include and eetc.). All wall plateslland idistributed frame terminating components shall be clearly labeled (using P-touch or similar labeling system). Any optional fiber optic cable will be terminated with SC style fiber optic connectors on each end. In the equipment rooms, the fiber will be terminated into a rack mountable fiber optic enclosure. Each cable segment will be labeled and tested with an OTDR and power meter for length and db loss in both directions for connectivity. Readings will be provided at 1300 and 850. The results will be logged and provided as part of the documentation package. mems rnHSULTANTS 22066 CEDARDALE, DIAMOND BAR,CA 91765 (909) 861-2353 FAX(9097 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 75 • SECTION FIVE TELEPROCESSOR SYSTEM COMPONENTS The technical specifications for each type of hardware, software, instruments, cables and protections have been established in section four. The number of units required for each component is herein defined. RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in BIDDER Exceptions. 5.1 DESIRED SYSTEM HARDWARE ITEM EQUIPPED WIRED MAXIMUM Analog single-line circuits # 48 72 96 Digital multi-line circuits 48 72 96 DID trunk circuits * 12 18 24 C 0 trunk circuits 12 18 24 Attendant console circuits 1 1 2 Attendant 5 party conference 1 1 1 Overhead page access 1 1 1 Power transfer circuits 8 8 8 # includes 12 voice mail ports * connected to 100 DID numbers 5.2 DESIRED SYSTEM CAPACITIES Equipped: All required shelves, wiring and circuit boards installed and working for 96 stations, and 24 trunks at medium traffic loads. Wired: All required shelves, wiring and control circuit boards are installed and working to accommodate this expansion at medium traffic loads to 144 stations, 36 trunks. Just add station or trunk cards as needed. Maximum: Cabinets and/or shelves may be added to the wired specifications to expand the system to 192 stations and 48 trunks at medium traffic load. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX (909)860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 26 5.3 PROPOSED SYSTEM IDENTIFICATION The contractor shall provide a system that is registered with the Federal Communications Commission for direct connection to TELCO lines. Manufacturer Model Name & No. FCC Registration No. Ringer Equivalence Software Package Memory (K's) ROM/RAM 5.4 PROPOSED SYSTEM HARDWARE The contractor shall provide the system hardware that meets or exceeds the requirements listed in 5.1 and 5.2. ITEM EQUIPPED WIRED MAXIMUM Analog single-line circuits Digital multi-line circuits DID trunk circuits Co trunk circuits Attendant console circuits Attendant 5 party conference Overhead page access Power transfer circuits Cabinets or modules Card slots Ports COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR,CA 91765 (909) 861-2353 FAX(909)860-6810 CIN OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC 901 27 5.5 PROPOSED SYSTEM CAPACITIES The contractor shall list below the system capacities for the number of cabinets included in the proposal. Maximum Conversations - Simultaneous Maximum CCS at P.01 - Voice (36 is max) Maximum Heat BTU/hour Power Required KVA Volts 5.6 INSTRUMENT REQUIREMENTS The contractor shall provide the number of instruments requested below. Each instrument must meet the standards specified in Section 4-6. ITEM (CITY HALL) EQUIPPED Attendant console 1 Analog single-line speaker instruments 29 Digital multi-line instruments 29 Wall mount bracket 6 Long handset cord 6 Long line cord 5 Remote maintenance modem 1 Headset for console 2 Handset for console 1 ITEM (OFF SITE BUILDINGS) EQUIPPED Analog single-line speaker instruments 36 COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (9091861-2353 FAX(9091860-6810 CITY OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC 901 28 • 5.7 STRUCTURED CABLING SYSTEM The contractor shall provide the number of cables and devices requested below. Each item must meet the standards specified in Section 43. NOTE: The City Hall building has been pre-wired for voice and data. The off- site building station cables shall be provided installed and maintained as part of this request for proposal. ITEM AMOUNT Voice station cable 36 (see 4.7.1) Data station cable 0 (see 4.7.2) Connector blocks As required (see 4.7.5) Voice insert 72 (see 4.7.6) Data insert 0 (see 4.7.7) Blank insert 0 (see 4.7.8) Modular wall plates 36 (see 4.7.8) Equipment racks 1 (see 4.7.9) Data patch panels 0 (see 4.7.12) Wire management panels 0 (see 4.7.13) Data patch cords 0 (see 4.7.14) Cable ladder 4' COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 • CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 29 EXhibit 5-A CITY HALL INSTRUMENTS AND CABLES CITY HALL DML ASL TOTAL V- V&D SPK SPK INST CABLE CABLE FIRST LEVEL ADMINISTRATION 5 2 7 0 7 CITY COUNCIL 2 2 4 0 4 CITY CLERK 1 0 1 0 1 CITY RECEPTION 1 1 2 1 1 PLANNING 4 2 6 1 5 BUILDING 3 4 7 1 6 CDNG 2 1 3 0 3 SUBTOTAL 18 12 30 3 27 LOWER LEVEL FINANCE 4 1 5 0 5 PARKS & RECREATION 3 1 4 0 4 ENGINEERING 1 4 5 2 3 EOC 1 7 8 6 2 MISCELLANEOUS 2 4 6 0 6 SUBTOTAL 11 17 28 8 20 CITY HALL TOTAL 29 29 58 11 47 V CABLE See voice station cable and voice receptacle V & D CABLE See voice and data station cable and voice/data receptacle COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX (909) 860-6810 ' CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 30 Exhibit 5-B OFF SITE INSTRUMENTS AND CABLES BUILDINGS DML ASL TOTAL V- V&D SPK SPK INST CABLE CABLE 2. COMMUNITY CENTER 0 4 4 4 0 3. ROSEMEAD PARK 0 3 3 3 0 4. ROSEMEAD POOL 0 1 1 1 0 5. MAINTENANCE YARD 0 3 3 3 0 6. GARVEY PARK 0 5 5 5 0 7. GARVEY POOL 0 1 1 1 0 8. PUBLIC SAFETY ANNEX 0 4 4 4 0 9. ZAPOPAN CENTER 0 4 4 4 0 10. JESS CONZALES COMPLEX 0 1 1 1 0 11. GARVEY COMMUNITY CENTER 0 10 10 10 0 AND SENIOR HOUSING OFF SITE TOTALS 0 36 36 36 0 GRAND TOTALS - 29 75 94 47 47 _-.._.. n..,,, .C ni ARenun DAD rn 01/CC tonal aw9.Oscs CGv;ono) aC.n. Q9n CITY OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC.901 31 • SECTION SIX VOICE MESSAGING SERVER The voice messaging server shall be rack mounted in the COM room. These specifications are written for a personal computer (PC) application. RESPONSE: Are these items included in your RFP? Respond Yes, No or NA. Explain No or NA in BIDDER Exceptions. 6.1 DESIRED SYSTEM SPECIFICATIONS The bidder verifies that the proposed voice messaging server meets or exceeds each of the specifications listed below. The proposed system shall also provide the hardware and software for digital integration with the proposed telecommunication system. Reports will be generated on a client network printer. ITEM DESCRIPTION Mailboxes Unlimited Ports 16, expandable to 32 Voice Storage 200 hours Operating System Windows NT Central Processing Unit 200 MHz, 32 bit Pentium Graphical User interface GUI software Chassis Tower Card Slots 12 open, with SCSI installed Hard Disk Drive 2.1 Gb Random Access Memory 32 Mb, expandable to 128 Mb Secondary Cache 512 Kb Serial Ports 2 high speed Parallel Ports 1 bi-directional Monitor 14" VGA color Keyboard 101 key enhanced Mouse MS or equivalent Floppy Drive 3.5", 1.44 Mb CD-ROM 8X Modem 28.8 Kbps, internal AC Input 110 VAC, 60 Hz, 10 amp, 375 watt UPS System See Section Eight Tape Back-up System 1 Gb tape drive Network Interface Card 3 COM 10-100 Ethernet for net printer Virus Scan Software McAfee rnne rnNClll TANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (9091861-2353 FAX(909)860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 52 6.2 PROPOSED SYSTEM The bidder shall describe the exact components that are included. The items shall meet or exceed each of the specifications listed in 6.1. 6.2.1 System Specifications ITEM DESCRIPTION Mailboxes Ports Voice Storage Operating System Central Processing Unit Graphical User Interface Chassis Card Slots Hard Disk Drive Random Access Memory Secondary Cache Serial Ports Parallel Ports Monitor Keyboard Mouse Floppy Drive CD-ROM Modem AC Input UPS System Tape Back-up System Network Interface Card Virus Scan Software 6.2.2 System Identification PC Manufacturer PC Model Name & Number Port Card - FCC Registration Operating System Name Operating System Version Voice Messaging Software Name Voice Messaging Software Version COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX 19091 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 33 6.3 VOICE MAIL APPLICATIONS Public service requirements will limit the application of voice mail on advertized City telephone numbers. 6.3.1 Mail Boxes The contractor will provide a voice mail box at every staff work station instrument, and for every department night line. 6.3.2 Mail Box Numbers The telephone number assigned to each internal mail box must match the telephone extension number. 6.33 Personal Greeting Each subscriber shall have the capability to record a personal greeting that will be played to incoming callers, station to station callers, and automated attendant callers who have been transferred to the subscriber's mail box. 6.3.4 Security Code Each subscriber shall have the capability to enter a personal security number before messages can be delivered. This feature can be made mandatory for all subscribers. 6.3.5 Message Status The system shall inform each subscriber of the total number of new messages upon sign-on. 6.3.6 Group Messages The system shall enable in-house callers to record one message and distribute it to a pre-determined group of mail boxes. 6.3.7 Automatic Forwarding Each station number will forward to the assigned mail box if the station is busy or unanswered. 6.3.8 Caller Assistance Each personal greeting shall be capable of offering the option of dialing 0 for assistance. A caller who dials 0 will be forwarded to the department call center or to the attendant. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC 901 34 6-39 Message Retrieval Subscribers shall have the capability of leaving or retrieving messages from inside or outside the office twenty-four hours a day. 6.3.10 Message Indication The system must activate message waiting lamps on all instruments that are equipped with lamps and are directly connected to the telecommunication system. 6.3.11 Pager Notification A caller shall have the capability of depressing a code number after leaving an urgent message for a staff member. The system will then outdial a message to the pager to notify that an urgent message is waiting. 6.3.12 Message Creation Controls The system shall provide re-record, pause, review, and destination verification features. 6.3.13 Anytime Availability Voice mail functions shall be available twenty-four hours per day, seven days per week. 6.3.14 Voice Mail Management The system administrator shall be capable of assigning new mail boxes and managing message storage, based upon management reports provided by the system. 6.4 AUTOMATED ATTENDANT APPLICATIONS Public service requirements will limit the application of automated attendant. Most calls will be answered by a real person. 6.4.1 Customized Greetings Callers shall be greeted by customized scripts that have been edited and recorded by the system administrator. 6.4.2 Customized Menus Call distribution options shall be offered on multiple levels of menus. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD -REQUEST FOR PROPOSAL COR-SPEC.901 35 6.4.3 Caller Assistance Each menu shall be capable of offering the option of dialing 0 for assistance. A caller who dials 0 will be forwarded to the department message center or to the attendant. 6.4.4 Forwarding To An Instrument Automated attendant calls shall have the capability of being forwarded to an instrument which has the personal greeting turned on. When a line is busy or unanswered, the caller will be automatically forwarded to the assigned mail box. 6.43 Anytime Availability Automated attendant menus shall be available twenty-four hours per day, seven days per week. 6.4.6 Automated Attendant Management The system administrator shall be capable of managing and changing menus and scripts based upon management reports provided by the system. 6.5 INFORMATION ANNOUNCEMENT APPLICATIONS Public service announcements will be limited to approved applications and callers will always have the option of dial 0 for a real person. 6.5.1 Customized Scripts General information scripts can be written, recorded and shared with any caller who requests information on a prerecorded topic. 6.5.2 Universal Availability The announcements can be selected as part of a menu or the caller can be transferred to the announcement from any instrument by dialing the script number. 6.5.3 Customer Service Menu A caller can dial directly into an information bulletin board and select from a listing of announcements. 6.5.4 Caller Assistance Each announcement can offer the option of dialing "0" for assistance. A caller who dials "0" will be forwarded to the department call center. rola rnua a rnur< "ofAR rFfARDAI F. DIAMOND BAR. CA 91765 (9091861-2353 FAX 1909) 860-6810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC 901 36 6.5-5 Anytime Availability Information announcements can be available twenty-four hours per day, seven days per week. 6.5.6 Information Announcement Management System administrator can assign new announcements and receive management usage reports on each announcement. 6.6 ON-SITE SYSTEM MANAGEMENT FEATURES 6-6-1 Addition and Deletion of Users Users can be added or deleted without disruption of system operation. 6.6.2 Automatic Disk Space Clean-Up The system shall automatically free up disk memory space upon message erasure. 6-6.3 Individual User Greeting User greetings may be easily customized and recorded by each system user. 6.6.4 System Performance Information System performance information shall be available for retrieval by video terminal or printer, including: • number of cans transferred to attendant • number of calls to busy stations * number of calls to unanswered stations • total number of seconds when all ports were busy * number of messages left after reaching busy/not answered station * feature usage COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX(909) 860-6810 • CITY OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC.901 37 SECTION SEVEN SYSTEM ADMINISTRATION SERVER The system administration server will be racked mounted in the COM room. These specifications are written for a personal computer (PC) application. RESPONSE: Are these items included in your RFP? Respond Yes, No or NA. Explain No or NA in BIDDER Exceptions 7.1 DESIRED SYSTEM SPECIFICATIONS The bidder verifies that the proposed system administration server meets or exceeds each of the specifications listed below. The proposed system shall also provide data stream link and software that integrates with the proposed telephony system. Reports will be generated on a client network printer. ITEM DESCRIPTION Operating System Windows NT Graphical User Interface GUI software Central Processing Unit 200 MHZ, 32 bit Pentium Chassis Tower Card Slots 6 open, with SCSI installed Hard Disk Drive 2.1 Gb Random Access Memory 32 Mb, expandable to 128 Mb Secondary Cache 512 Kb Serial Ports 2 high speed Parallel Ports 1 bi-directional Monitor 14" VGA color Keyboard 101 key enhanced Mouse MS or equivalent Floppy Drive 3.5", 1.44 Mb CD-ROM 8X Modem 28.8 Kbps, internal AC Input 110 VAC, 60 Hz, 10 amp, 375 watt UPS System See Section Eight Tape Back-up System 1 Gb tape drive Network Interface Card 3 COM 10-100 Ethernet for net printer Virus Scan Software McAfee COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 38 7.2 PROPOSED SYSTEM The bidder shall describe the exact components that are included. The items shall meet or exceed each of the specifications listed in 7.1. 7.2.1 System Specifications ITEM DESCRIPTION Operating System Graphical User Interface Central Processing Unit Chassis Card Slots Hard Disk Drive Random Access Memory Secondary Cache Serial Ports Parallel Ports Monitor Keyboard Mouse Floppy Drive CD-ROM Modem AC Input UPS System Tape Back-up System Network Interface Card Virus Scan Software 7.12 System Identification PC Manufacturer PC Model Name & Number Operating System Name Operating System Version Call Accounting Software Name Call Accounting Software Version Telephone MAT Software Name Telephone MAT Software Version VMS MAT Software Name VMS MAT Software Version COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 19091861-2353 FAX 19091 860-6810 .. CITY OF ROSEMEAD REQUEST FOR PROPOSAL COR-SPEC.901 39 7.3 SYSTEM ADMINISTRATION APPLICATIONS The personal computer on the system administrator desk may be used for several possible applications. • Telephone system maintenance administration terminal (MAT) • Voice mail system maintenance administration terminal (MAT) * Telephone call accounting system 7.3.1 Call Accounting Reports Reports including extension detail, extension summary, department summary, network usage, expensive calls, and long calls shall be available on incoming and outgoing calls. The bidder shall furnish a sample of each. 7.3.2 Transfer Database to a Spread Sheet Program The system shall be capable of transferring all or part of a stored database to an external spread sheet program in Microsoft Excel XLS format. rnu rnNcuLTANTS 22066 CEDARDALE, DIAMOND BAR,CA 91765 (909) 861-2353 FAX (909)860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 40 SECTION EIGHT UNINTERRUPTIBLE POWER SUPPLY (UPS) RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in BIDDER Exceptions. 8.1 APPROACH The contractor shall provide an UPS systems with four hours of battery power back-up for telephony and voice messaging equipment. 8.2 SYSTEM IDENTIFICATION In the event of a power failure, GEL CELL batteries (or equivalent) will power the system and all components for four hours at maximum current drain per manufacturer specifications. Manufacturer Model Name & Number Size of Cabinet Number of Hours Number of Batteries 8.3 SYSTEM HARDWARE 8.3.1 Cabinet for battery storage 8.3.2 GEL CELL batteries 8.3.3 Battery chargers/rectifier for continuous recharge of batteries 8.3.4 Electrical wires, plugs and connectors for complete installation COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR,CA 91765 (909)861-2353 FAX(909)8666810 CITY OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 41 SECTION NINE FINANCIAL EVALUATION RESPONSE: Are these items included in your RFP? Respond Yes, No or NA Explain No or NA in BIDDER Exceptions. 9.1 CASH PURCHASE The contractor shall deliver and install all equipment and services requested in this RFP at the prices listed below. 9.1.1 City Hall Centralized processor $ Instrumentation $ Voice messaging server $ System administration server S Call accounting software $ UPS system $ Custom training (all City personnel) $ Disconnect and removal $ (Includes wire and block clean-up) 9.1.2 Off-Site Buildings Instrumentation $ Station cabling $ Disconnect and removal 5 (Includes wire and block clean-up) NOTE: All equipment and services requested in the specification are included in the prices submitted below. Cash Purchase Price $ Applicable taxes S Total Investment $ COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 42 • 9.2 LEASE PURCHASE The BIDDER further agrees to provide a 60 month lease with a no cost purchase option plan. The lease rate and monthly payments listed below are guaranteed valid for a contract signed within 90 days of this date. The lessee will own the property after the last scheduled rental payment. Purchase options at the end of each rental period will be stipulated in the final payment schedule. CASH PURCHASE PRICE S Down payment a S Amount to be leased b S Interest Rate Lease rate factor c S 60 Monthly payments (b x c) d S Total cost of lease contract e S Name of Lessor BIDDER COMMENTS: COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909) 861-2353 FAX(9091 860-6810 • CIN OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 43 9.3 GUARANTEED MAINTENANCE RATES The contractor guarantees to furnish this full maintenance contract for the new systems as specified in the RFP including all components at the prices listed below. Prices will increase only when the size of the system increases or components are added. The contractor shall provide one contract and one service company for all systems. YEAR MONTHLY RATE TOTAL PER YEAR YEARLY RATE 1 Warranty Warranty New Ports 2 S S S 3 S S $ 4 S S S 5 S S S 6 S S S 7 S S S 8 S S S 9 S S S 10 S S S The maintenance contract shall provide replacement of all defective parts and/or components plus on-site service Monday through Thursday from 7:00 A.M. to 6:00 P.M. Emergency service shall be available seven days per week, 24 hours per day with a two hour on-site response. Emergency response labor charges shall be separately billed to the Client if they are required before or after the normal business hours listed above. Guaranteed maintenance rates include service on all supplemental components including UPS System, Voice Messaging System, Call Management System and a yearly update of the area codes and prefixes in the call accounting and the least cost routing charts. The service technician shall work to completion on all problems as long as reasonable progress is being made. The technician will be required to sign in and out and to report the status of the problem in writing before departure. The hourly rate for work requested beyond the scope of the specifications shall be S per hour. COM CONSULTANTS 77066 CEDARDALE. DIAMOND BAR. CA 91765 (909) 861-2353 FAX(909) 860-6810 CITY OF ROSEMEAD- REQUEST FOR PROPOSAL COR-SPEC.901 44 9.4 ADDITIONAL EQUIPMENT - PRIOR TO SYSTEM ACCEPTANCE The contractor further agrees to furnish these additional items of equipment including all required cables, materials and labor. The unit price shall include installation costs. Indicate the unit cost for adding to or the unit credit for deleting from your proposed system the following items prior to acceptance. See Section Four for complete description of each item. PROCESSOR EQUIPMENT # PER CARD UNIT PRICE Analog line card Digital line card DID trunk card CO trunk card Network access card Attendant console card STATION EQUIPMENT MANUFACTURER UNIT PRICE Analog single-line instrument Analog conference instrument Digital multi-line instrument Digital single-line instrument Long handset cord Long line cord Headset for instruments Remote maintenance modem Attendant console Headset for console Handset for console Voice station cable Data station cable Modular wall plates COM CONSULTANTS 99066 CFDARDALE. DIAMOND BAR. CA 91765 19091 861-2353 FAX 19091 860-6810 CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 45 • 9.5 ADDITIONAL EQUIPMENT - AFTER SYSTEM ACCEPTANCE The contractor further agrees to furnish these additional items of equipment. The unit price shall not include installation costs. Indicate the unit price for adding to the installed system the following items after system acceptance. The quoted prices shall be guaranteed maximum prices by the undersigned for one full year after system acceptance. See Section Four for complete description of each item. PROCESSOR EQUIPMENT N PER CARD UNIT PRICE Analog line card Digital line card DID trunk card CO trunk card Network access card Attendant console card STATION EQUIPMENT MANUFACTURER UNIT PRICE Analog single-line instrument Analog conference instrument Digital multi-line instrument Digital single-line instrument Long handset cord Long line cord Headset for instruments Remote maintenance modem Attendant console Headset for console Handset for console Include installation costs for items listed below: Voice station cable Data station cable Modular wall plates rnm enpicm Tapirs 77066 CEDARDALE. DIAMOND BAR, CA 91765 (909) 861-2353 FAX(909)860-6810 CIN OF ROSEMEAD-REQUEST FOR PROPOSAL COR-SPEC.901 46 9.6 BIDDER EXCEPTIONS TO THE RFP SPECIFICATIONS The bidder shall list below any exceptions that are taken to the RFP specifications and a brief explanation of each exception. If no exceptions, respond NONE. PAGE ITEM EXPLANATION COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX(909) 860-6810 • CITY OF ROSEMEAD - REQUEST FOR PROPOSAL COR-SPEC.901 47 9.7 STATEMENT AND SIGNATURE The undersigned BIDDER has checked carefully all of the enclosed figures and understands that the Client will not be responsible for any errors or omissions on the part of the undersigned in preparing this bid. The undersigned BIDDER, having examined the RFP specifications, addenda and other RFP documents, hereby proposes and agrees to perform, within the time stipulated, all work required to be performed, and to provide labor, materials, tools, expendable equipment and insurance necessary to complete, in a workmanlike manner, all of the work required to furnish and install the telephone systems, in strict conformity with the specifications and addenda. Date Business Name Business Address Telephone Number By (Authorized Signature) Name of Signer Title of Signer By (Authorized Signature) Name of Signer Title of Signer NOTE: If the BIDDER is a corporation, the legal name of the corporation shall be set forth above together with the signature of two authorized officers or agents. If BIDDER is a partnership, the true name of the firm shall be set forth with the signature of the partners authorized to sign contracts on behalf of the partnership. If BIDDER is an individual, his signature shall be placed above. COM CONSULTANTS 22066 CEDARDALE, DIAMOND BAR, CA 91765 (909)861-2353 FAX 19091 860-6810 Dear Potential Proposal Respondent: 7 am very pleased to be able to provide you with a copy of the City of Rosemead Redevelopment Agency's Request For Proposal for a new voice communication system. The City wishes to replace the existing telephone system in order to improve public services, and improve the quality of voice communications for residents and employees. A vendor's conference will be held at on , in the Conference Room at Rosemead City Hall.. Attendance at the vendor's conference is mandatory in order to submit a proposal. Please confirm your attendance at the vendor's conference by calling the City Manager's Office at (626) 288-6671. Questions regarding technical specifications should be directed to Don Bushor of COM Consultants at (909) 861-2353. Your participation in this project will be greatly appreciated. Sincerely, DONALD J. WAGNER Assistant City Manager NOTICE INVITING PROPOSALS Notice is hereby given that the City of Rosemead, California(CITY) will accept proposals for the purchase or lease/purchase of a voice communication system until on , in the Office of the City Clerk, at 8838 E. Valley Boulevard, Rosemead, California 91770. A Vendors Conference will be held on 8838 E. Valley Boulevard, Rosemead, in the conference room. Please review the attached Request for Proposal and present any questions at the vendors conference. Attendance at the vendors conference is mandatory in order to submit a proposal. Your participation in the project will be greatly appreciated. Please telephone the City Manager's Office at (626) 288-6671 to confirm your attendance at the vendors conference. SUBMITTAL OF PROPOSALS Your signed proposal, with a Proposal Security Bond in the amount of 10% of the total amount of proposal, must be sealed and submitted on or before in the Office of the City Clerk. Please submit three (3) signed copies of your complete proposal to the City Clerk. Proposer will also be required to submit a Faithful Performance Bond (Exhibit C)and Payment Bond (Exhibit D)before final award of Contract. The Rosemead City Clerk's Office is located at the City of Rosemead, 8838 E. Valley Boulevard, Rosemead, California 91770. The words "SEALED PROPOSAL-VOICE COMMUNICATION SYSTEM" shall appear on the face of each package containing a proposal. Pleace note that there will be NO public opening of proposals. Prices and other proposal information shall not be made public until the proposal is submitted to the City Council. Additional information may be obtained by contacting the Assistant City Manager at (626)288-6671. Questions regarding technical specifications should be directed to Don Bushor of COM Consultants at(909) 861-2353. TERMS AND CONDITIONS Right to Reject Proposals 1. The City retains the right to reject any or all proposals, to waive any specifications (both the City's specifications and bidder's response)and any informality or irregularity and to sit and act as sole judge of the merit and qualifications of each product offered. Proposer's past performance and the City's assurance that each proposer would provide the equipment and/or services as proposed will be taken into consideration when proposals are being evaluated. 2. Proposers agree to honor said proposal for a period of ninety(90) days. 3. Proposals are to be submitted on the forms provided in the attached proposal package. Failure to provide all information required in this Request For Proposal may result in your proposal being rejected as incomplete and non-responsive. All prices, terms and availability and any other conditions must be complete and in written form. 4. Quantities of equipment have been reviewed for accuracy, however, they may be subject to change prior to award of contract. Proposal Evaluation 1. All proposals received shall be evaluated with the emphasis placed on the proposers ability to meet the City's requirements, the responsiveness of the proposals, references, cost and payment terms. Other factors such as ability to meet delivery dates, quality of work performed in the past and general competence of the proposer shall be scrutinized very carefully. Cost shall be evaluated for adequacy, realism and reasonableness. 2. The City need not select the lowest cost proposal, but may choose according to what is in the best interest of the City. Awards shall be made to the most responsible proposer whose proposal is determined to be the most advantageous to the City. 3. The evaluation of proposals will include, but not be limited to, the following considerations: conformance to proposal specifications, proposers stability, reliability, and organizational service capabilities; system features, capabilities and reliability; system life expentance and compatibility with data processing; proposers maintenance and training capabilities; installation and cut-over time frame; and life cycle costs. 4. Each proposer must state in his Proposal the extent of his experience and give references that will enable the City to investigate his expehence, skill and business standing, if necessary. Any bid not complying with this requirement may be rejected without further consideration. _l_ Disclosure It should be noted that this is a sealed proposal and not a competitive sealed bid. When proposals are opened, prices and other proposal information will not be made public until the proposal is awarded. There shall be no disclosure of any proposer's information to competing proposers prior to the award of the proposal. At the time, the executed agreement and proposals will become public information. Interviews Upon determination by the City, discussions may be held with one or more responsible proposers for purposes of clarification of their proposals. The City may award based on initial proposals received, without discussion of such proposals. Accordingly, each proposal should be submitted on the vendor's most favorable terms from a price and technical standpoint. Award of Agreement 1. The proposal shall be awarded with the reasonable promptness by giving written notice to the responsible Proposer whose proposal will be the most advantageous to the City with respect to price, conformity to the specifications listed herein. 2. The City also retains the rights to combine various proposed items and/or alternates or to purchase separate items from any proposal when price and terms quoted are more favorable to the City. 3. The selected Proposer shall be required to enter into a written Agreement with the City. A sample of the Agreement is included in the proposal package, refer to Exhibit B. The complete contract documents will consist of the Notice Inviting Proposals, the Terms and Conditions, the Agreement, the Proposal Specifications, the Proposal, and all written responses to questions raised by the Proposer prior to the submittal of the Proposal. Sales Tax I. The City may take account of and a deduction may be made for the amount of sales tax revenue, if any, that the City will receive as a direct result of the proposed purchase transaction. 2. The City shall pay State of California sales tax. The City is exempt from federal excise tax. 3. When sales taxes are applicable, Proposer shall include an amount sufficient to cover said tax in all proposal prices; otherwise, sales taxes shall be presumed to be included in proposals. 2 Bonding Requirements I. Proposal Bond (Exhibit B) -Each proposal must be accompanied by a certified or cashier's check payable to the City of Rosemead, or a proposal bond executed by a corporate surety authorized to do business in the State of California in the sum of not less than ten percent (10%) of the total amount of the proposal, as a guarantee that the proposer will enter into the Agreement if A be awarded to them. 2. Faithful Performance Bond (Exhibit C)-The proposer to whom the agreement is awarded by the City shall execute the agreement and furnish a surety bond in the amount of 100% of the agreement price guaranteeing the faithful performance of the Contract and it shall remain in force for a period of one year. 3. Payment Bond (Exhibit D) - An additional bond for fifty percent (50%) of the Agreement price shall be furnished to secure the payment of claims for labor and materials furnished for the work. Default If the proposer to whom award is made fails to enter into the Agreement as herein provided, the award will be annulled, the City shall have recourse against the Proposal Bond, and an award may be made to the next responsible proposer, and such proposer shall fulfill every stipulation embraced herein as if they were party to whom the first award was made. A copy of the City's proposed Agreement has been provided for your reference. In it are the City's indemnification, insurance and other legal requirements. Please review it for additional information and be sure to include its requirements in your proposal. -3- AGREEMENT BY AND BETWEEN THE CITY OF ROSEMEAD AND THIS AGREEMENT is entered into this day of by and between the CITY OF ROSEMEAD,a municipal corporation(the'CITY'),and (the"CONTRACTOR'). RECITALS WHEREAS, the CITY desires to employ a CONTRACTOR to provide and install a new voice communications system. WHEREAS, the CITY has determined that the CONTRACTOR is qualified by experience and ability to perform the services desired by the CITY,and the CONTRACTOR is willing to perform such services. NOW,THEREFORE,THE PARTIES HERETO DO MUTUALLY AGREE AS FOLLOWS: 1. ENGAGEMENT OF CONTRACTOR-The CITY hereby agrees to engage the CONTRACTOR and the CONTRACTOR hereby agrees to perform the services hereinafter set forth in accordance with all terms and conditions contained herein. The CONTRACTOR represents that all services required hereunder will be performed directly by the CONTRACTOR or under direct supervision of the CONTRACTOR 2. SCOPE OF SERVICES-The CONTRACTOR will perform services as set forth in the attached Exhibit A (Proposal). The CONTRACTOR shall be responsible for all research and reviews related to the work and shall not rely on personnel of the CITY for such services,except as authorized in advance by the CITY. The -1- CONTRACTOR shall appear at meetings cited in Exhibit A to keep staff and City Council advised of the progress on the project. The CITY may unilaterally,or upon request from the CONTRACTOR,from time to time reduce or increase the Scope of Services to be performed by the CONTRACTOR under this Agreement. Upon doing so,the CITY and the CONTRACTOR agree to meet in good faith and confer for the purpose of negotiating a corresponding reduction or increase in the compensation associated with said reduction in services. 3. PROJECT COORDINATION AND SUPERVISION-The Assistant City Manager,hereby is designated as the Project Coordinator for the CITY and will monitor the progress and execution of this Agi eeurent. The CONTRACTOR shall assign a single Project Director to provide supervision and have overall responsibility for the progress and execution of this Agreement for the CONTRACTOR. hereby is designated as the Project Director for the CONTRACTOR.. 4. SOMPENSATION AND PAYMENT-The compensation for the CONTRACTOR shall be based on monthly billing covering actual work performed. Billings shall include labor classifications,respective rates,hours worked and also materials,if any. The total cost for all work described in Exhibit A shall not exceed the schedule given in Exhibit A without prior written authorization from the Assistant City Manager. Monthly invoices will be processed for payment and remitted within thirty(30)days from receipt of invoice, provided that work is accomplished consistent with Exhibit A as determined by the CITY. The CONTRACTOR shall maintain all books,documents,papers,employee time sheets,accounting records,and other evidence pertaining to costs incurred and shall make such materials available at its office at all reasonable times during the term of this Agreement and for three(3)years from the date of final payment under this Agreement,for inspection by the CITY and for furnishing of copies to the CITY,if requested. _z_ • 5. LENGTH OF AGREEMENT-Completion dates or time durations for specific portions for specific portions of the Project are set forth in Exhibit A. 6. DISPOSITION OF DOCUMENTS-The Memoranda,Reports,Maps,Drawing(3s,Plans, Specifications and other documents prepared by the CONTRACTOR for this Project shall become the property of the CITY for use solely with respect to this Project,and shall be turned over to the CITY upon completion of the Project,or any phase thereof,contemplated by this Agreement. 7. INDEPENDENT CONTRACTOR-Both parties hereto in the performance of this Agreement will be acting in an independent capacity and not as agents,employees,partners or joint venturers with one another. The CONTRACTOR is not an employee of the CITY and is not entitled to any of the rights, benefits,or privileges of the CITY'S employees,including but not limited to medical,unemployment,or workers compensation insurance. This Agreement contemplates the professional services of the CONTRACTOR and the CONTRACTOR's employees,and it is recognized by the parties that a substantial inducement to the CITY for entering into this Agreement was,and is,the professional reputation and competence of the CONTRACTOR and its employees. Neither this Agreement nor any interest herein may be assigned by the CONTRACTOR without the prior written consent of the CITY. Nothing herein contained is intended to prevent the CONTRACTOR from employing or hiring as many employees as the CONTRACTOR may deem necessary,for the proper and efficient performance of this Agreement. 8. IONTROL-Neither the CITY nor its officers,agents or employees shall have any control over the conduct of the CONTRACTOR or any of the CONTRACTOR's employees except as herein set forth,and the CONTRACTOR expressly agrees not to represent that the CONTRACTOR or the CONTRACTOR's -3- agents, servants,or employees are in any manner agents,servants,or employees of the CITY, it being understood that the CONTRACTOR,its agents,servants,and employees are as to the CITY wholly independent contractors and that the CONTRACTOR's obligations to the CITY are solely such as are prescribed by this Agreement. 9. COMPJ.IANCE WITH APPLICABLE LAW-The CONTRACTOR,in the performance of the services to be provided herein,shall comply with all State and Federal statutes and regulations,and all ordinances,rules and regulations of the City of Rosemead whether now in force or subsequently enacted. The CONTRACTOR,and its subcontractors,shall obtain a current City of Rosemead business license prior to performing any work within the City. 10. LICENSES.PERMITS.ETC -The CONTRACTOR,represents and covenants that it has all licenses,permits,qualifications,and approvals of whatever nature that are legally required to practice its profession. The CONTRACTOR represents and covenants that the CONTRACTOR shall, at its sole cost and expense,keep in effect at all times during the tern of this Agreement, any license,permit,or approval which is legally required for the CONTRACTOR to practice its profession. 11. STANDARD OF CARE-The CONTRACTOR,in performing any services under this Agreement, shall perform in a manner consistent with that level of care and skill ordinarily exercised by members of the profession currently practicing under similar conditions and in similar locations. 12. NON-DISCRIMINATION PROVISIONS-The CONTRACTOR will not discriminate against any employee or applicant for employment because of age,race,color,ancestry,religion,sex, sexual orientation,marital status,national origin,physical handicap,or medical condition. The CONTRACTOR -4- will take positive action to insure that applicants are employed without regard to their age,race,color, ancestry,religion,sex,sexual orientation,marital status,national origin,physical handicap,or medical condition. Such action shall include but not be limited to the following:employment,upgrading,demotion, transfer,recruitment or recruitment advertising, layoff or termination,rates of pay or other forms of compensation,and selection for training,including apprenticeship. The CONTRACTOR agrees to post in conspicuous places available to employees and applicants for employment any notices provided by the CITY setting forth the provisions of this non-discrimination clause. 13. fONFIPENTIAL INFORMATION - The CITY may from time to time communicate to the CONTRACTOR certain confidential information to enable the CONTRACTOR to effectively perform the services to be provided herein. The CONTRACTOR shall treat all such information as confidential and shall not disclose any part thereof without the prior written consent of the CITY. The CONTRACTOR shall limit the use and circulation of such information,even within its own organization,to the extent necessary to perform the services to be provided herein. The foregoing obligation of this Section 13,however, shall not apply to any part of the information that(i)has been disclosed in publicly available sources of information,(ii)is,through no fault of the CONTRACTOR,hereafter disclosed in publicly available sources of information; (iii) is already in the possession of the CONTRACTOR without any obligation of confidential; or (iv) has been or is hereafter rightfully disclosed to the CONTRACTOR by a third party,but only to the extent that the use of disclosure thereof has been or is rightfully authorized by that third party. The CONTRACTOR shall not disclose any reports,recommendations,conclusions or other results of the services or the existence of the subject matter of this Agreement without the prior written consent of the CITY. In its performance hereunder,the CONTRACTOR shall comply with all legal obligations it may now or hereafter have respecting the information or other property of any other person,firm,or corporation. -5- 14. HOLD HARMLESS-The CONTRACTOR agrees to indemnify,defend,and hold harmless the City of Rosemead,its officers,employees and volunteers,against and from any and all liability,loss, damages to property,injuries to,or death of any person or persons,and all claims,demands,suits,actions, proceedings,costs or attorneys'fees,of any kind or nature,including workers'compensation claims,of or by anyone whomsoever,in any way resulting from or arising out of the CONTRACTOR's performance of this Agreement 15. WORKERS' COMPENSATION-The CONTRACTOR shall comply with all of the provisions of the Workers'Compensation Insurance and Safety Acts of the State of California,the applicable provisions of Division 4 and 5 of the California Government Code and all amendments thereto; and all similar state or Federal acts or laws applicable;and shall indemnify,defend and hold harmless the CITY and its officers, employees and volunteers from and against all claims,demands,payments,suits,actions,proceedings and judgments of every nature and description,including attomey's fees and costs presented,brought or recovered against the CITY or its officers,employees,or volunteers,for or on account of any liability under any of said acts which may be incurred by reason of any work to be performed by the CONTRACTOR under this Agreement. 16. INSURANCE -The CONTRACTOR,at its sole cost and expense shall purchase and maintain throughout the term of this agreement,the following insurance policies: a. Automobile insurance covering all bodily injury and property damage incurred during the performance of this Agreement,with a minimum coverage of$500,000 combined single limit per accident. Such automobile insurance shall include non-owned vehicles. b. Comprehensive general liability insurance,with minimum limits of$1,000,000 combined single limit per occurrence,covering all bodily injury and property -6- • damage arising out of its operation under this Agi cement. c. Workers'compensation insurance covering all of its employees and volunteers. d. The aforesaid policies shall constitute primary insurance as to the CITY,its officers, employees,and volunteers,so that any other policies held by the CITY shall not contribute to any loss under said insurance. Said policies shall provide for thirty(30)days prior written notice to the CITY of cancellation or material change. e. Said policies,except for the professional liability and worker's compensation policies,shall name the CITY and its officers,agents and employees as additional insurers. f. This Agreement shall not take effect until certificate(s)or other sufficient proof that these insurance provisions have been complied with,are filed with and approved by the CITY's Risk Manager. If the CONTRACTOR does not keep all of such insurance policies in full force and effect at all times during the terms of this Agreement,the CITY may elect to treat the failure to maintain the requisite insurance as a breach of this Agreement and terminate the Agreement as provided herein. g. If required insurance coverage is provided on a'claims made rather than occurrence form, the CONTRACTOR shall maintain such insurance coverage for three years after expiration of the term (and any extensions) of this Agreement. h. Any aggregate insurance limits must apply solely to this Agreement. 17. LEGAL FEES - If any party brings a suit or action against the other party arising from any breach of any of the covenants or agreements or any inaccuracies in any of the representations and warranties on the part of the other party arising out of this Agreement, then in that event, the -7- prevailing party in such action or dispute, whether by final judgment or out-of-court settlement, shall be entitled to have and recover of and from the other party all costs and expenses of suit, including actual attorneys'fees. 18. MEDIATION/ARBITRATION. If a dispute arises out of or relates to this Agreement, or the breach thereof; the parties agree first to try, in good faith, to settle the dispute by mediation in San Diego, California, in accordance with the Commercial Mediation Rules of the American Arbitration Association the(AAA")before resorting to arbitration. The costs of mediation shall be borne equally by the parties. Any controversy or claim arising out of, or relating to, this Agreement, or breach thereof, which is not resolved by mediation shall be settled by arbitration in San Diego, California, in accordance with the Commercial Arbitration Rules of the AAA then existing. Any award rendered shall be final and conclusive upon the parties, and a judgment thereon may be entered in any court having jurisdiction over the subject matter of the controversy. The expenses of the arbitration shall be borne equally by the parties to the arbitration, provided that each party shall pay for and bear the costs of its own experts, evidence and attorneys' fees, except that the arbitrator may assess such expenses or any part thereof against a specified party as part of the arbitration award. 19. TERMINATION - This Agreement may be terminated with or without cause by the CITY. Termination without cause shall be effective only upon 60-day written notice to the CONTRACTOR. During said 60-day period the CONTRACTOR shall perform all services in accordance with this Agreement. -8- This Agreement may also be terminated immediately by the City for cause in the event of a material breach of this Agreement, misrepresentation by the CONTRACTOR in connection with the formation of this Agreement or the performance of services, or the failure to perform services as directed by the CITY. Termination with or without cause shall be effected by delivery of written Notice of Termination to the CONTRACTOR as provided for herein. In the event of termination, all finished or unfinished Memoranda Reports, Maps, Drawings, Plans, Specifications and other documents prepared by the CONTRACTOR shall become the property of and be delivered to the CITY, and the CONTRACTOR shall be entitled to receive just and equitable compensation for any work satisfactorily completed on such documents and other materials up to the effective date of the Notice of Termination, not to exceed the amounts payable hereunder, and less any damages caused the CITY by the CONTRACTOR's breach, if any. 20. NOTICES - All notices or other communications required or permitted hereunder shall be in writing, and shall be personally delivered; or sent by overnight mail (Federal Express or the like); or sent by registered or certified mail, postage prepaid, return receipt requested; or sent by ordinary mail, postage prepaid; or telegraphed or cabled; or delivered or sent by telex, telecopy, facsimile or fax; and shall be deemed received upon the earlier of(i) if personally delivered, the date of delivery to the address of the person to receive such notice, (ii) if sent by overnight mail, the business day following its deposit in such overnight mail facility, (iii) if mailed by registered, certified or ordinary mail, five(5) days, ten (10) days if the address is outside the State of -9- California after the date of deposit in a post office, mailbox, mail chute, or other like facility regularly maintained by the United States Postal Service, (iv) if given by telegraph or cable, when delivered to the telegraph company with charges prepaid, or(v) if given by telex, telecopy, facsimile or fax, when sent. Any notice, request, demand, director or other communication delivered or sent as specified above shall be directed to the following person: Donald J. Wagner, Assistant City Manager, City of Rosemead, 8838 E. Valley Boulevard, Rosemead, CA 91770 To CONTRACTOR: Notice of change of address shall be given by written notice in the manner specified in this Section. Rejection or other refusal to accept or the inability to deliver because of changed address of which no notice was given shall be deemed to constitute receipt of the notice, demand, request or communication sent. Any notice, request, demand, direction or other communication sent by cable, telex, telecopy, facsimile or fax must be confirmed within forty-eight (48) hours by letter mailed or delivered as specified in this Section. 21. CONFLICT OF INTEREST AND POLITICAL REFORM ACT OBLIGATIONS - During the term of this Agreement, the CONTRACTOR shall not perform services of any kind for any person or entity whose interests conflict in any way with those of the City -10- of Rosemead. The CONTRACTOR shall at all times comply with the terms of the Political Reform Act and the Rosemead City Conflict of Interest Code. The CONTRACTOR shall immediately disqualify itself and shall not use its official position to influence in any way any matter coming before the City in which the CONTRACTOR has a financial interest as defined in Government Code Section 87103. The CONTRACTOR represents that it has no knowledge of any financial interests which would require it to disqualify itself from any matter on which it might perform services for the CITY. The CONTRACTOR shall comply with all of the reporting requirements of the Political Reform Act and Rosemead City regulations. Specifically, the CONTRACTOR shall file Statements of Economic Interest with the City Clerk of the City of Rosemead in a timely manner on forms which the CONTRACTOR shall obtain from the City Clerk, if required by the Rosemead City Conflict of Interest Code as determined by the City Attorney of the City of Rosemead. 22. MISCELLANEOUS PROVISIONS. a. Co putation of Time Periods -If any date or time period provided for in this Agreement is or ends on a Saturday, Sunday or federal, state or legal holiday, then such date shall automatically be extended until 5:00 p.m. Pacific Time of the next day which is not a Saturday, Sunday or federal state or legal holiday. -11- b. Coentemarts- This Agreement each of which shall be deemed an original, but all of which, together, shall constitute but one and the same instrument. c. captions- Any captions to, or headings of, the sections or subsections of this Agreement are solely for the convenience of the parties hereto, are not a part of this Agreement, and shall not be used for the interpretation or determination of the validity of this Agreement or any provision hereof d. No Obligations to Third Parties- Except as otherwise expressly provided herein, the execution and delivery of this Agreement shall not be deemed to confer any rights upon, or obligate any of the parties hereto, to any person or entity other than the parties hereto. e. Exhibits and Schedules - The Exhibits and Schedules attached hereto are hereby incorporated herein by this reference for all purposes. f. Amendment to this Agreement- The terms of this Agreement may not be modified or amended except by an instrument in writing executed by each of the parties hereto. g. Waiver- The waiver or failure to enforce any provision of this Agreement shall not operate as a waiver of any future breach of any such provision or any other provision hereof. -12- h. Applicable Law - This Agreement shall be governed by and construed in accordance with the laws of the State of California. Entire Agreement- This agreement supersedes any prior agreements, negotiations and communications, oral and written, and contains the entire agreement between the parties as to the subject matter hereof No subsequent agreement representation, or promise made by either party hereto, or by or to an employee, officer, agent or representative of any party hereto shall be of any effect unless it is in writing and executed by the party to be bound thereby. j. Successors and Assigns - This Agreement shall be binding upon and shall inure to the benefit of the successors and assigns of the parties hereto. k. construction- The parties acknowledge and agree that (i) each party is of equal bargaining strength, (ii) each party has actively participated in the drafting, preparation and negotiation of this Agreement, (iii) each such party has consulted with or has had the opportunity to consult with its own, independent counsel and such other professional advisors as such party has deemed appropriate, relative to any and all matters contemplated under this Agreement, (iv) each party and such party's counsel and advisors have reviewed this Agreement, (v) each party has agreed to enter into this Agreement following such review and the rendering of such advice, and (vi) any rule or construction to the effect that ambiguities are to be resolved against the drafting party shall -13- not apply in the interpretation of this Agreement, or any portions hereof, or any amendments hereto. -14- IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the date and year first above written. CITY OF ROSEMEAD CONTRACTOR By: JOE VAQUEZ,MAYOR (Signature) (Date) (Title) (Date) If Corporation signature, a second authorized officer is required. (Signature) (Name) (Print) (Title) (Date) APPROVED AS TO FORM: -15- Exhibit B PROPOSAL SECURITY FORM (CHECK TO ACCOMPANY PROPOSAL) (NOTE: THE FOLLOWING FORM SHALL BE USED IN CASE CHECK ACCOMPANIES PROPOSAL) Accompanying this proposal is a Certified Cashiers check payable to the order of the City of Rosemead, hereinafter referred to as 'City', for dollars($ 1. This amount being I()percent of the total amount of the proposal. The proceeds of this check shall become the property of said City provided this proposal shall be accepted by said City through action of its legally constituted Contract and furnish the required Performance and Payment Bonds and proof of insurance coverage within the stipulated time; otherwise, the check shall be returned to the undersigned. The proceeds of this check shall also become the property of the City if the undersigned shall withdraw his/her bid within the period of after the date set for the opening thereof, unless otherwise required by law, and notwithstanding the award of the Contract to another bidder. Principal (Print or Type) By: (Title) By: (Title) Address ( 1 Telephone Number (NOTE: IF THE PROPOSER DESIRES TO USE A BOND INSTEAD OF A CHECK, THE PROPOSAL BOND FORM ON THE FOLLOWING PAGES SHALL BE EXECUTED. THE SUM OF THIS BOND SHALL BE NOT LESS THAN 10 PERCENT OF THE TOTAL AMOUNT OF THE PROPOSAL). -B-I- PROPOSAL BOND (SURETY FORM) KNOW ALL MEN BY THESE PRESENTS,that we,the undersigned, as Principal and as Surety,are hereby held and firmly bound unto the City of Rosemead,as Owner in the penal sum of dollars($ )for which payment of which,well and truly to be made,we hereby jointly and severally bind ourselves,our heirs,executors, administrators,successors and assigns. Signed this day of ]99_ The condition of the above obligation is such that whereas the Principal has submitted to the City of Rosemead, a certain Revisal,attached hereto and made a part hereof to enter into an Agreement in writing,for the project entitled: SPEC.NO. . NOW THEREFORE, (A) If said Proposal shall be rejected,or,in the alternate (B) If said Proposal shall be accepted and the Principal shall execute and deliver an Agreement in the form attached hereto(property completed in accordance with said Proposal)and shall furnish bonds required for his/her faithful performance of said Agreement and for the payment of all persons performing labor or furnishing materials in connection therewith, and shall in all other respects perform the Agreement created by acceptance of said Proposal then this obligation shall be void;otherwise the same shall remain in force and effect, it being expressly understood and agreed that the liability of the Surety for any and all claims hereunder shall,in no event,exceed the penal amount of the obligation as herein stated. The Surety,for value received,hereby stipulates and agrees that the obligations of said Surety and its bond shall be in no way impaired or affected by any extension of the time within which the Owner may accept such Proposal; and said Surety does hereby waived notice of any such extension. IN WITNESS WHEREOF,the Principal and the Surety have hereunto set their hands and seals,and such of them as are corporation have caused their corporate seals to be hereto affixed and these presents to be signed by their proper officers,the day and year first set forth above. -B-2- Subscribed and sworn to before me this day of , 199 Principal By: NOTARY PUBLIC IN AND FOR SAID (Title) COUNTRY AND STATE Address ( ) Telephone Number My Commission expires , 199 Print or type name of affiant. Subscribed and sworn to before me this day of Surety NOTARY PUBLIC IN AND FOR SAID Surety Address COUNTY AND STATE Surety Telephone Number By: Attorney-in-fact Address My Commission expires I ) , 199 Attorney-in-Fact Telephone Number Print or type Name of Affiant Surety Agent for Service of Process B3 _ Exhibit C CONTRACT BOND-CITY OF ROSEMEAD FAITHFUL PERFORMANCE BOND PUBLIC WORKS NAME OF CONTRACTOR: DATE OF AGREEMENT: TITLE OF AGREEMENT: • PROJECT: NAME OF SURETY: AMOUNT OF BOND: BONE)NUMBER: EFFECTIVE DATE: PREMIUM: WHEREAS,the City of Rosemead,State of California,hereinafter referred to as City,and hereinafter referred to as CONTRACTOR,have entered into an agreement whereby CONTRACTOR agrees to provide certain services and install certain equipment,which said agreement,dated ,is hereby referred to and made a part hereof;and WHEREAS,said CONTRACTOR is required under the terms of said agreement to furnish a bond for the faithful performance of said agreement; NOW,THEREFORE,WE,the CONTRACTOR and hereinafter referred to as SURETY,are held and firmly bound unto CITY in the Penal sum in the amount of$ ,lawful money of the United States,for the payment of which sum well and truly to be made,we bind ourselves; our heirs,successors,executors,jointly and severally, firmly by these present. The condition of this obligation is such that if the above bounden CONTRACTOR,his/her or its heirs,executors,administrators,successors or assigns,shall in all things stand to and abide by,and well truly keep and perform the covenants, conditions and provisions in the said agreement and any alteration thereof made as therein provided on his/her or their part,to be kept and performed at the time and in the manner therein specified,and in all respects according to their true intent and meaning,and shall indemnify and save harmless the CITY,its officers,agents and employees,as therein stipulated, then this obligation shall become null and void;otherwise,it shall remain in full force and effect. Asa part of the obligation secured hereby and in addition to the face amount specified therefore,there shall be included costs and reasonable expenses and fees,including reasonable attorney's fees,incurred by the CITY in successfully enforcing such obligations, all to be taxed as costs and included in any judgment rendered. -C-I- The SURETY hereby stipulates and agrees that no change extension of time,alteration or addition to the terms of the agreement or work to be performed thereunder or the specifications accompanying the same shall in any way affect its obligations on this bond,and it does hereby waive of any change,extension of time,alteration or addition to the terms of theagreement or to the work or to the specifications. SIGNED,SEALED AND DATED this. day of , 199_ Surety (Name of Principal) By: By: (Attorney-in-Fact) (Attach Notary Acknowledgment for Title: Attorney-in-Fact) Address to which notices to Surety By: should be sent: Title: (SEAL) APPROVED AS TO FORM: By: CITY ATTORNEY (NOTARIAL ACKNOWLEDGMENT OF EXECUTION BY CONTRACTOR AND SURETY MUST BE ATTACHED) -C-Z- Exhibit D CONTRACT BOND-CITY OF ROSEMEAD PAYMENT BOND-PUBLIC WORKS NAME OF CONTRACTOR: DATE OF AGREEMENT: TITLE OF AGREEMENT: PROJECT: NAME OF SURETY: AMOUNT OF BOND: BOND NUMBER EFFECTIVE DATE: PREMIUM: WHEREAS ,hereinafter referred to as "Contractor", and a Surety authorized to transact surety business in the State of California,hereinafter referred to as"Surety",are held and firmly bound unto the City of Rosemead,hereinafter referred to as "City",in the sum of dollars (S ),for the payment whereof,well and truly to be made,said Contractor and Surety bind themselves,their heirs,administrators,successors and assigns,jointly and severally,firmly by these presents. WHEREAS,the condition of the foregoing obligation is such that the above bounden Contractor has entered into an agreement,dated ,with City to do and perform the following work,to wit: NOW,THEREFORE,if the above-bounden Contractor or his/her/its subcontractors fail to pay any of the persons named in Section 3181 of the Civic Code of the State of California,or amounts due under the Unemployment Insurance Code with respect to work or labor performed under the contract, or for any amounts required to be deducted,withheld,and paid over to the Employment Development Department from the wages of employees of the contractor and his subcontractors pursuant to Section 13020 of the Unemployment Insurance Code of the State of California,with respect to such work and labor,the Surety will pay for the same,in an amount not exceeding the sum specified in this bond,and also,in case suit is brought upon this bond,a reasonable attorney's fees,to be fixed by the Court. _D_1_ This bond shall inure to the benefit of any and all persons,companies or corporations entitled to file claims under Section 3181 of the Civic Code of the State of California,so as to give a right of action to them or their assigns in any suit brought upon this bond. SIGNED,SEALED AND DATED this day of , 199_ (Name of Principal) By Title By Title Surety B_v (Attorney in Fact) (Attach Notary Aclmowledgement for Attorney-in-Fact) Address to which notices to Surety should be sent: APPROVED AS TO FORM: _D'2-