CC - Item 1A - Metro Presentation Rosemead City Council Meeting1
Pilot Partnership with Via
City of Rosemead
NEW PARTNERSHIP
•LA Metro partnering with Via to offer rides
to/from 3 stations
•Via is an on-demand shared rides provider
•Funded in part by $1.35M FTA Mobility on
Demand Sandbox Grant
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PILOT GOALS
•Make it easier for riders to connect to/from
Metro’s system
•Open mobility benefits provided by TNCs
to larger group of users
•Make it affordable, equitable, and
accessible
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OVERVIEW
Stations
•Artesia
•El Monte
•North Hollywood
Timeline
•Launched
January 28,
2019
•12 month pilot
with option to
extend
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EL MONTE
FARES
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Eligibility Amount
Registered LIFE Participants Free
Input TAP card number $1.75
No TAP card number provided $3.75
OPERATION DETAILS
•Monday –Friday, 6:00am-8:00pm
•Create account and book ride through
Via’s mobile application or Via’s call center
•Payment accepted with credit, debit, or
pre-paid cards
•Accessible vehicles available
•Live translation services available
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CONTACT INFORMATION
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•Call or text Via’s customer service line at
(619) 731-0710
•Email Via at
losangelesriders@ridewithvia.com
•Check out metro.net/via
QUESTIONS?
Joshua Schank
Chief Innovation Officer
Office of Extraordinary
Innovation
schankj@metro.net
213-418-3345
Emma Huang
Principal Tr. Planner
Office of Extraordinary
Innovation
huange@metro.net
213-922-5445
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