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RFP No. 2022-23 Server Upgrade and MigrationCity of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 REQUEST FOR PROPOSAL NO. 2022-23 SERVER UPGRADE AND MIGRATION SUBMITTALS: Three (3) bound copies and one (1) electronic PDF file on a flash drive of the Proposal in sealed envelope(s) must be received by the City of Rosemead’s City Clerk’s Office by no later than Tuesday, September 13, 2022, at 10:00 a.m. or Electronic proposal submittal through the City of Rosemead Vendor Portal hosted by PlanetBids at: https://pbsystem.planetbids.com/portal/54150/portal-home Proposals submitted through PlanetBids Vendor Portal shall be submitted no later than Tuesday, September 13, 2022, at 10:00 a.m. CONTACT PERSON: Jennifer Pineda, Management Analyst City of Rosemead 8838 E. Valley Boulevard Rosemead, California 91770 (626) 569-2102 jpineda@cityofrosemead.org PROPOSALS RECEIVED AFTER THE TIME AND DATE STATED ABOVE SHALL NOT BE CONSIDERED. FACSIMILE AND E-MAIL PROPOSAL WILL NOT BE ACCEPTED. INQUIRIES: Direct questions for clarification on Request for Proposal documents to Jennifer Pineda, Management Analyst at City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 jpineda@cityofrosemead.org or via phone at (626) 569- 2102. MODIFICATIONS: Any modification of this Request for Proposal will be provided to vendors who request notification of any modifications. ISSUANCE DATE: August 25, 2022 City of Rosemead – Copier Services for City Facilities Request for Proposal No. 2022-23 CONTENTS A. Introduction ............................................................................................................ 3 B. Background ............................................................................................................. 3 C. Current Technical Environment .............................................................................. 3 D. Scope of Services .................................................................................................... 4 E. Time, Place, And Method for Proposal Submissions .............................................. 4 F. Proposed Term of Contract .................................................................................... 4 G. Deadlines ................................................................................................................ 4 H. Proposer Qualifications .......................................................................................... 5 I. Award of Contract ................................................................................................... 5 J. Right to Reject Quotes ............................................................................................ 5 K. Information to Be Submitted .................................................................................. 5 L. Understanding of Requirements ............................................................................ 7 M. Questions/Clarifications ......................................................................................... 7 N. Insurance ................................................................................................................. 7 O. Agreement for Services........................................................................................... 7 P. City’s Responsibilities………………….….…………………… ............................ …………………7 Q. Proposal Evaluation and Criteria………………………………………………...………………………7 R. Discretion and Liability Waiver………………………………………………….…...………….……….8 Attachment A: Scope of Services……………………….…...……………………………………………...10 Attachment B: Insurance Requirements…………………………………………………………..……..20 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 3 A. INTRODUCTION Through this Request for Proposal (“RFP”) and evaluation process, the City of Rosemead is accepting qualified vendor(s) to provide proposals to furnish and install new servers and migrate data/services for the City. The equipment requested will include a total of three (3) physical servers and two (2) virtual servers with specifications as noted in ATTACHMENT A. The City is interested in receiving responsive and competitive proposals from experienced and qualified vendors to provide both server upgrade and data/service migration. The requested equipment will replace existing purchased equipment. The City is looking to begin the project as of October 2022. The City desires to have an exceptional vendor who will provide quality services and minimize downtime. The vendor must work in conjunction with the City of Rosemead assigned staff for the general City infrastructure, equipment, and employee needs. The required equipment, services, and performance conditions are described in the Scope of Services (ATTACHMENT A). B. BACKGROUND The City of Rosemead is organized under the City Council/City Manager form of government with five departments and approximately 55 full-time employees. The City of Rosemead is a cost- conscious provider of outstanding public services to its residents and local businesses, mostly relying on the contract services model since its incorporation in 1959. The City of Rosemead is a suburb located in the San Gabriel Valley, 10 miles east of downtown Los Angeles. It is bounded on the north by the cities of Temple City and San Gabriel, on the west by Monterey Park, Alhambra, and the unincorporated Los Angeles County community of South San Gabriel, on the south by Montebello, plus by El Monte and South El Monte on the east. The City is 5.5 square miles (2,344-acres) in size. Rosemead is a working-class suburb with a diverse population base. According to the 2020 Census, the City has a population of 51,185. C. CURRENT TECHNICAL ENVIRONMENT The City of Rosemead’s server environment consists of six servers, two virtual servers, a mix of services/databases and about 130 domain users. Below is the existing server inventory: Physical PSCDC Windows Server 2012 R2 Standard Edition 64-bit Dell Inc. PowerEdge R420 Physical RMDC-V Microsoft Windows Server 2008 R2 Standard Edition 64-bit VMware, Inc. VMware Virtual Platform Physical RMDC1 Windows Server 2012 R2 Standard Edition 64-bit Dell Inc. PowerEdge R420 VM RMPRINT Microsoft Windows Server 2008 R2 Standard Edition 64-bit Microsoft Corporation Virtual Machine Physical RMSERVICE S Windows Server 2012 Datacenter Edition 64-bit Dell Inc. PowerEdge T330 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 4 D. SCOPE OF SERVICES 1. City to Provide: A list of staff members and/or other vendors that will need to be contacted to complete data and service migration. 2. Vendor to Provide: Please see ATTACHMENT A. E. TIME, PLACE, AND METHOD FOR PROPOSAL SUBMISSION The City must receive three (3) sets of proposals and one (1) electronic PDF file on a flash drive from interested firms no later than 10:00 a.m. on Tuesday, September 13, 2022. Please submit proposals in a sealed envelope(s) to: Request for Proposal – Server Upgrade and Migration ATTN: Ericka Hernandez, City Clerk City of Rosemead | City Clerk’s Office 8858 E. Valley Blvd. Rosemead, CA 91770 or Electronic proposals submittal through the City of Rosemead Vendor Portal hosted by PlanetBids at: https://pbsystem.planetbids.com/portal/54150/portal-home Proposals submitted through PlanetBids Vendor Portal shall be submitted no later than Tuesday, September 13, 2022, at 10:00 a.m. Emailed, faxed, or late proposals will not be considered. F. PROPOSED TERM OF CONTRACT The work shall be completed and in service by October 2022. Time extensions must be coordinated with the City Manager’s Office. G. DEADLINES Below is the tentative RFP scheduled, subject to change: VM RMVFS Microsoft Windows Server 2008 R2 Standard Edition 64-bit Microsoft Corporation Virtual Machine Physical RMHYPERV Windows Server 2012 Datacenter Edition 64-bit Dell Inc. PowerEdge R530 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 5 RFP DEADLINE INFORMATION DEADLINES RFP Available 8/25/2022 Deadline to Submit Questions 9/1/2022 Q & A Posted on City’s Website 9/7/2022 Deadline to Submit Proposal 9/13/2022 Agreement Presented to Council 9/27/2022 (Tentative) H. PROPOSER QUALIFICATIONS 1. The City requires proposals submitted by primary vendors only. The firm will have complete and exclusive responsibility for satisfying all City conditions and requirements at all times during the life of the agreement. Any subvendors mentioned in the RFP and/or used in the implementation of the Agreement will have no formal relationship with the City. 2. All proposed subvendors must be identified by name with a description of the work they will provide. Any subvendors change proposed after the submittal date can only be made with prior approval of the City. 3. Primary vendor must be responsible for at least three-fourths of the annual value of the proposed work, consistent with the scope of services as noted in the proposal. 4. Primary vendor must have experience providing similar work in at least two similar organizations. I. AWARD OF CONTRACT The City will evaluate the proposals and make their recommendation to City Council for approval. Vendors may be asked to make oral presentations to supplement their proposals. Proposals will be selected in accordance with the City’s purchasing policy. Proposals must be guaranteed by the vendor for 60 days after the bid opening on 9/13/2022. It is anticipated that a standard agreement will be signed subsequent to City Council review and approval of the recommended vendor. J. RIGHT TO REJECT PROPOSALS The City reserves the right to reject any or all proposals or portions of any or all proposals. Non- compliance with any of the conditions and instructions stated herein may result in the rejection of the proposal. K. INFORMATION TO BE SUBMITTED Prospective vendors must submit three bound copies and one electronic copy of their proposal. The electronic copy must be in searchable PDF format. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 6 1. Proposal Summary: This section shall discuss the highlights, key features, and distinguishing points of the proposal. A separate sheet shall include all the contact people on the proposal and how to communicate with them. Limit this section to a total of one to three pages, including the separate sheet with contact personnel. 2. Profile of the Proposing Vendor: This section shall include a brief description of the vendor’s size as well as the proposed local organizational structure. Specifically, the City is interested in the potential for a long-term service relationship that would include financial stability. Include a discussion on the vendor's financial stability, capacity, and resources. Additionally, this section shall include a listing of any relevant lawsuit and/or subvendors’ litigation and the result of that action resulting from (a) any public project undertaken by the vendor or by its subvendors where litigation is still pending or has occurred within the last five years or (b) any type of project where claims or settlements were paid by the vendor or its insurers within the last five years. 3. Qualifications: This section shall include a brief description of the vendor's and subvendor's qualifications and previous experience on similar or related projects. Provide a description of pertinent project experience with other public municipalities (maximum of four) and private sector (maximum of two) that includes a summary of the work performed, the total project cost, the percentage of work the vendor was responsible for, the period over which the work was completed, and the name, title, and phone number of clients to be contacted for references. Give a brief statement of the vendor’s adherence to the schedule and budget for each project. 4. Work Plan: This section of the proposal shall establish the vendor’s understanding of the City's objectives and work requirements and the vendor’s ability to satisfy those objectives and requirements. Describe the proposed approach for addressing the required service, outlining the approach that would be undertaken in providing the requested services. Include a timetable for transition to full operation. Describe related service experience by both the vendor and any subvendors in similar work. Please describe the role, extent of services (number of people used or saved, engagement duration, and agreement value). 5. Staffing: In this section, discuss how the vendor would propose to staff the service described in ATTACHMENT A. Proposed on-site support technicians are considered key personnel and shall be identified by name, specific responsibilities, and their qualifications. Include a current resume and position description for each of the proposed support technicians. Proposed key personnel will be an important factor considered. There can be no change of key personnel once the proposal is submitted without prior approval from the City. 6. Proposal Costs Sheet and Rates: Include the proposed costs to provide the services desired. Include any other cost and price information that would be contained in an agreement with the City, and extra after-hours City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 7 services or any other services that are considered optional additions. The materials and services specified herein will be used by the City on an as-needed basis during the entire term of the contract. The proposed prices must remain valid for the entire period indicated unless otherwise conditioned by the proposer in the proposal exceptions. 7. Additional Proposal Content • Pricing • Services and Exceptions • Copy of proposed vendor agreement • References L. UNDERSTANDING OF REQUIREMENTS An authorized representative of the company must sign all proposals accepted by the City. The submission of a signed proposal will be interpreted to mean that the company has thereby agreed to all conditions, instructions, descriptions, and specifications contained herein. All samples submitted by the company in support of its quote shall become the property of the City. M. QUESTIONS/CLARIFICATIONS Please email any questions regarding this RFP to Jennifer Pineda, Management Analyst, with the subject line “Server Update and Migration” at jpineda@cityofrosemead.org. Questions must be received by 12:00 p.m. on September 1, 2022. All questions received prior to the deadline will be collected, and responses will be posted to the City's website and PlanetBids by September 7, 2022. N. INSURANCE The City will require the successful proposer to provide Certificates of Insurance evidencing required coverage types and the minimum limits. See ATTACHMENT B: INSURANCE REQUIREMENTS for more information on the City’s insurance requirements. O. VENDOR PURCHASE AGREEMENT The City will require the successful proposer to execute a Vendor Purchase Agreement with the City. The proposer is to include a draft Vendor Purchase Agreement with their proposal. P. CITY'S RESPONSIBILITY Upon awarding the contract, the City shall provide the selected vendor with any pertinent ordinances and resolutions, or any other information mutually agreed upon that will assist the vendor with completing the agreement requirements. Q. PROPOSAL EVALUATION AND CRITERIA Proposals will be evaluated on the proposer’s ability to provide services that meet the requirements set forth in this RFP. The City reserves the right to make such investigations as it City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 8 deems necessary to determine the ability of the proposer to provide services meeting a satisfactory level of performance in accordance with the City’s requirements. The proposer shall furnish such information and data for this purpose as the City may request, at no cost to the City. Interviews and presentations by one, several, or all of the proposers submitting a proposal may be requested if deemed necessary to fully understand and evaluate the proposer’s capabilities and qualifications. The adequacy, depth, and clarity of the proposal will influence, to a considerable degree, its evaluation. The final selection of the vendors will be based on the following criteria: 1. Ability to meet all of the City’s server and migration requirements. 2. Understanding the scope of services. 3. Pricing. 4. Quality of proposal. 5. The vendor’s ability to provide the full range of requested services. 6. Demonstrated professional skills and credentials of staff to be assigned to this agreement. 7. Vendor’s ability to execute the agreement in a timely manner 8. References. 9. Cost as compared to related service requirements (lowest cost will not be the sole determining factor). R. DISCRETION AND LIABILITY WAIVER 1. Proposers shall carefully read the information contained in this RFP and submit a complete response to all requirements and questions as directed. Incomplete proposals may be considered non-responsive and may be rejected at the City’s discretion. 2. All information, documentation, and other materials submitted in response to this solicitation are considered non-confidential and/or non-proprietary and are subject to public disclosure after the solicitation is completed. 3. Proposers shall prepare and develop proposals at their sole cost and expense. 4. The City makes no representations of any kind that an award of an agreement will be made as a result of this RFP, or subsequent RFP. The City reserves the right to accept or reject any or all proposals, waive any formalities or minor technical inconsistencies, and/or delete any item/requirements from this RFP when deemed to be in City’s best interest. 5. Failure to comply with all requirements contained in this RFP may result in the rejection of a proposal. 6. A proposal may be modified or withdrawn in person at any time before the scheduled due date, provided a receipt for the withdrawn proposal signed by the proposer’s authorized representative. The City reserves the right to request proof of authorization to withdraw a proposal. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 9 7. The City may evaluate the proposals based on the anticipated completion of all or any portion of the project. The City reserves the right to divide the project into multiple parts, reject any and all proposals and re-solicit for new proposals, or reject any and all proposals and temporarily or permanently abandon the project. 8. The City may, in the evaluation of proposals, request clarification from proposers regarding their proposals, obtain additional material or literature, and pursue other avenues of research as necessary to ensure that a thorough evaluation is conducted. 9. By submitting a proposal in response to this RFP, the vendor accepts the evaluation process, acknowledges and accepts that determination will require subjective judgments by the City and waives all right to protest or seek any legal remedies whatsoever regarding any aspect of this RFP. 10. The City of Rosemead expects the highest level of ethical conduct from proposers, including adherence to all applicable laws and local ordinances regarding ethical behavior. 11. If an agreement cannot be reached with the highest-ranked proposer, City reserves the right to terminate negotiations with that party and enter into negotiations with the next highest- ranked proposer. 12. Finalists in the selection process may be asked to attend an interview once the RFP process is complete. 13. Acceptance of any proposal is contingent upon the proposer’s certification and agreement by submittal of its offer to comply and act in accordance with all provisions of the City’s Municipal Code. All proposals submitted shall be binding for 60 days from the date of submittal. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 10 ATTACHMENT A SCOPE OF SERVICES The successful vendor will provide the City with services to install new servers and migrate our existing data and services from our current servers to the new servers. Under the direction of the City Manager, or their designee, the successful vendor will be responsible for all facets of the server upgrade and migration of data/services for the City. The winning vendor will: 1. Vendor to provide server upgrade, consolidation, and data migration as follows: a. Server: Domain Controller – City Hall, 8838 E. Valley Blvd. i. Participate in customer meeting(s) if required ii. Site checks iii. Conduct site-check with customer designated personnel if required iv. Existing server hardware and software verification v. Validate and document server role, services, and data in preparation for upgrade and migration 1. DHCP server - Migrate service from RMSERVICES 2. DNS server - Migrate service from RMSERVICES 3. Group Policy – Migrate current group policy from RMDC1 vi. Unpack equipment and inspect for damage and hardware inventory vii. Verify server hardware viii. Server hardware installation and mounting ix. Server hardware RAID configuration x. Logical drive creation (RAID Level 5) xi. Server firmware update xii. Installation Test xiii. Power on Test xiv. Server role configuration, activate services, and perform data migration xv. Configure Hyper V and migrate the following Virtual Machines: 1. RMVFS – Laserfiche, HDL Prime/Permit, IIS, SQL 2. RMPRINT – Print Server (22 printers) xvi. System handover b. Server: Backup Domain Controller - City Hall, 8838 E. Valley Blvd. i. Participate in customer meeting(s) if required ii. Site check iii. Conduct site-check with customer designated personnel if required iv. Existing server hardware and software verification v. Validate and document server role, services, and data in preparation for upgrade and migration City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 11 1. Secondary DNS vi. Unpack equipment and inspect for damage and hardware inventory vii. Verify server hardware viii. Server hardware installation and mounting ix. Server hardware RAID configuration x. Logical drive creation (RAID Level 5) xi. Server firmware update xii. Installation Test xiii. Power on Test xiv. Server role configuration, activate services, and perform data migration xv. System handover c. Server: Public Safety Center Domain Controller (Separate Domain) - 8301 Garvey Avenue i. Participate in customer meeting(s) if required ii. Site checks iii. Conduct site-check with customer designated personnel if required iv. Existing server hardware and software verification v. Validate and document server role, services, and data in preparation for upgrade and migration 1. DHCP server 2. DNS server 3. Group Policy vi. Unpack equipment and inspect for damage and hardware inventory vii. Verify server hardware viii. Server hardware installation and mounting ix. Server hardware RAID configuration x. Logical drive creation (RAID Level 5) xi. Server firmware update xii. Installation Test xiii. Power on Test xiv. Server role configuration, activate services, and perform data migration xv. System handover 2. Vendor to provide adequate staffing to address major and immediate problems and irregularities with servers. 3. Vendor to develop backup plans and procedural documentation for active servers and digitally archive. 4. Vendor to provide a 24x7 support hotline for after-hours emergencies. Vendor should be able to provide remote support after hours or report onsite within two hours if requested City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 12 by the City. Vendor should specify the hourly rate and any minimum hours for after-hours support. 5. Vendor will need to provide a 30-day support window post installation to troubleshoot and provide support as needed. Payment Terms The City’s payment terms are 30 days from the receipt of an original invoice referencing the City’s Purchase Order number and acceptance of materials, supplies, equipment, or services. Delivery All supplies and equipment to be provided under the terms and conditions of this Request for Proposal shall be delivered F.O.B. City of Rosemead by the successful proposers and received by the City within 30 days after order by the City unless otherwise conditioned by the proposer in the proposal exceptions. Configuration Installation Vendor shall set up and configure the equipment provided in accordance with the workflow and output requirements of the City. The Vendor shall program the controller as required by the City to maximize the job management and control features available. The Vendor shall make all necessary adjustments to the configuration settings as required over the term of the contract. Service All tasks will be performed outside of normal office hours from Friday through Sunday, between 9:00 a.m. to 6:00 p.m. Pacific Time. Maximum service response time shall not exceed eight (8) hours. Proposer shall also include the number of technicians who will be responding to service calls from the City, the qualifications of those technicians, and the location of the service headquarters for the City of Rosemead in the proposal. Government Agreement Pricing All equipment provided under this proposal shall reflect government agreement pricing. Proposers shall include in their proposals the name of the government entity or organization that negotiated the agreement and the agreement number. Prices as proposed shall remain firm during the term of the contract. Non-Appropriations Clause Any agreement entered into as a result of this Request for Proposal shall include the following non-appropriation of funds language: “Non-Appropriation of Funds – Payment due and payable to Vendor for current goods and/or services are within the current budget and within an available, unexhausted and unencumbered appropriation of City. In the event the City has not appropriated sufficient funds for payment of goods and/or services beyond the current fiscal year, this Agreement shall cover only those costs incurred up to the conclusion of the current fiscal year.” City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 13 End of Agreement Requirements At the end of the server installation and migration the city would like the vendor to be available for a 30-day period to make sure all server services and systems are running properly via remote support or on-site support if necessary. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 14 EQUIPMENT SPECIFICATIONS PowerEdge R750XS Tailor Made Instant Saving - [pe_r750xs_tm] Description SKU Quantity 2.5 Chassis 379-BDTF 1 SAS/SATA Backplane 379-BDSS 1 No Rear Storage 379-BDTE 1 2 CPU Configuration 379-BDST 1 PowerEdge R750xs Server 210-AZYQ 1 Trusted Platform Module 2.0 V3 461-AAIG 1 2.5" Chassis with up to 16 Hard Drives (SAS/SATA) 321-BGRX 1 Intel Xeon Gold 5315Y 3.2G, 8C/16T, 11.2GT/s, 12M Cache, Turbo, HT (140W) DDR4-2933 338-CBWM 1 Intel Xeon Gold 5315Y 3.2G, 8C/16T, 11.2GT/s, 12M Cache, Turbo, HT (140W) DDR4-2933 338-CBWM 1 Additional Processor Selected 379-BDCO 1 Standard Heatsink 412-AAVU 1 Standard Heatsink 412-AAVU 1 Performance Optimized 370-AAIP 1 3200MT/s RDIMMs 370-AEVR 1 Unconfigured RAID 780-BCDS 1 PERC H755 SAS Front 405-AAZB 1 Front PERC Mechanical Parts, rear load 750-ACFQ 1 Performance BIOS Settings 384-BBBL 1 UEFI BIOS Boot Mode with GPT Partition 800-BBDM 1 Standard Fan x5 750-ADDY 1 Dual, Hot-plug, Redundant Power Supply (1+1), 1400W, Mixed Mode 450-AIQZ 1 Riser Config 0, Half Length, Low Profile, 5x16 + 1x4 slots 330-BBTG 1 PowerEdge R750xs Motherboard with Broadcom 5720 Dual Port 1Gb On- Board LOM 329-BGIF 1 iDRAC9, Enterprise 15G 385-BBQV 1 No OCP 3.0 mezzanine NIC card, Blank Filler Only 330-BBTI 1 PowerEdge 2U Standard Bezel 325-BCHU 1 Dell EMC Luggage Tag R750xs 350-BCES 1 BOSS-S2 controller card + with 2 M.2 480GB (RAID 1) 403-BCMB 1 BOSS S2 cables and Bracket for R750xs 403-BCNU 1 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 15 No Quick Sync 350-BCER 1 iDRAC,Legacy Password 379-BCSG 1 iDRAC Group Manager, Enabled 379-BCQV 1 Windows Server 2022 Standard, 16CORE, FI, No Med, No CAL, Multi Language 634-BYJY 1 Windows Server 2022 Standard, 16CORE, DF Recovery Image, Multi Lang, (Downgrade not included) 528-CSCP 1 Windows Server 2022 Standard, 16CORE, Media Kit, Multi Lang, (Downgrade not included) 634-BYLJ 1 Windows Server 2022 Standard, No Media, WS2016 Std Downgrade DF Media, Multi Language 528-CSCL 1 Windows Server 2022 Standard, No Media, WS2016 Std Downgrade w/DVD Media, Multi Lang 634-BYLP 1 Windows Server 2022 Standard, No Media, WS2019 Std Downgrade DF Media, Multi Language 528-CSCQ 1 Windows Server 2022 Standard, No Media, WS2019 Std Downgrade w/DVD Media, Multi Lang 634-BYLQ 1 Microsoft SQL Server 2019 Standard, 4 CORE, OEM, NFI with SQL2017/2016 DWGD Media, ENGLISH 634-BUWY 1 Hyper-V role enabled with pre-installed Standard or Datacenter Ed OS on incl Virtual HDD 618-BBEC 1 Cable Management Arm, 2U 770-BDRQ 1 ReadyRails Sliding Rails Without Cable Management Arm 770-BECC 1 No Internal Optical Drive 429-AAIQ 1 No Systems Documentation, No OpenManage DVD Kit 631-AACK 1 PowerEdge R750xs Shipping 340-CUUW 1 PowerEdge R750xs Shipping Material 343-BBQX 1 PowerEdge Non BIS Marking 389-DYHB 1 2U No CCC or CE Marking 389-DYMT 1 Dell Hardware Limited Warranty Plus Onsite Service 859-2676 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 2 Years Extended 859-2711 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 3 Years 859-2713 1 ProSupport Mission Critical 7x24 Technical Support and Assistance 5 Years 859-2722 1 Dell Limited Hardware Warranty Plus Service, Extended Year(s) 975-3462 1 8GB RDIMM, 3200MT/s, Single Rank 370-AEVO 16 1.6TB SSD SAS ISE Mix Use 12Gbps 512e 2.5in Hot-plug AG Drive, 3 DWPD 400-AZOY 6 Power Cord - C13, 3M, 125V, 15A (North America, Guam, North Marianas, Philippines, Samoa, Vietnam) 450-AALV 2 Intel X710-T2L Dual Port 10GbE BASE-T Adapter, PCIe Low Profile 540-BCRQ 2 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 16 Windows Server 2022 Standard Edition, Add License, 16CORE, NOMEDIA/KEY 634-BYJV 2 50-pack of Windows Server 2022/2019 User CALs (Standard or Datacenter) 634-BYKK 3 PowerEdge R350 DC Backup City Hall Description SKU Quantity PowerEdge R350 Server 210-BBRU 1 Trusted Platform Module 2.0 V3 461-AAIG 1 2.5" Chassis with up to 8 Hot Plug Hard Drives, Front PERC 321-BGVO 1 Intel Xeon E-2378 2.6GHz, 16M Cache, 8C/16T, Turbo (65W), 3200 MT/s 338-CCKM 1 Heatsink for 80W or less CPU 412-AAPW 1 Performance Optimized 370-AAIP 1 3200MT/s UDIMM 370-AGNY 1 RAID 1 780-BCDN 1 PERC H345 Controller, Front 405-AAUW 1 Front PERC Mechanical Parts, front load 750-ACFR 1 Performance BIOS Settings 384-BBBL 1 UEFI BIOS Boot Mode with GPT Partition 800-BBDM 1 Dual, Hot-Plug, Redundant Power Supply (1+1), 600W TM 450-AMDH 1 Riser Config 0, 1 x8, 1 x16 slots 330-BBWS 1 PowerEdge R350 Motherboard with Broadcom 5720 Dual Port 1Gb On-Board LOM 329-BGKI 1 iDRAC9, Enterprise 15G 385-BBQV 1 On-Board LOM 542-BBBP 1 Standard Bezel 325-BCHH 1 Dell EMC Luggage Tag R350 350-BCGP 1 BOSS-S2 controller card + with 2 M.2 480GB (RAID 1) 403-BCMB 1 BOSS Cables and Bracket for R350 470-AFBW 1 iDRAC, Factory Generated Password 379-BCRG 1 iDRAC Group Manager, Disabled 379-BCQY 1 Windows Server 2022 Standard, 16CORE, FI, No Med, No CAL, Multi Language 634-BYJY 1 Windows Server 2022 Standard, 16CORE, DF Recovery Image, Multi Lang, (Downgrade not included) 528-CSCP 1 Windows Server 2022 Standard, 16CORE, Media Kit, Multi Lang, (Downgrade not included) 634-BYLJ 1 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 17 Windows Server 2022 Standard, No Media, WS2019 Std Downgrade DF Media, Multi Language 528-CSCQ 1 Windows Server 2022 Standard, No Media, WS2019 Std Downgrade w/DVD Media, Multi Lang 634-BYLQ 1 ReadyRails Sliding Rails With Cable Management Arm 770-BDEL 1 No Internal Optical Drive 429-AAIQ 1 No Systems Documentation, No OpenManage DVD Kit 631-AACK 1 PowerEdge R350 Shipping 340-CWUI 1 PowerEdge R350 Shipping Material for 2.5" Chassis 340-CWUJ 1 PowerEdge Non BIS Marking 389-DYHB 1 PowerEdge R350 CCC Marking, No CE Marking 389-EBNO 1 Dell Hardware Limited Warranty Plus Onsite Service 867-0213 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 1 Year 867-0295 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 4 Years Extended 867-0301 1 ProSupport Mission Critical 7x24 Technical Support and Assistance 5 Years 867-0312 1 Dell Hardware Limited Warranty Plus On Site Service Extended Year 955-9041 1 16GB UDIMM, 3200MT/s, ECC 370-AGQU 2 1.92TB SSD SATA Read Intensive 6Gbps 512e 2.5in Hot-plug S4510Drive, 1 DWPD 400-BDOE 2 Power Cord - C13, 3M, 125V, 15A (North America, Guam, North Marianas, Philippines, Samoa, Vietnam) 450-AALV 2 Intel X710-T2L Dual Port 10GbE BASE-T Adapter, PCIe Low Profile 540-BCRQ 1 PowerEdge R350 DC Public Safety Description SKU Quantity PowerEdge R350 Server 210-BBRU 1 Trusted Platform Module 2.0 V3 461-AAIG 1 2.5" Chassis with up to 8 Hot Plug Hard Drives, Front PERC 321-BGVO 1 Intel Xeon E-2378 2.6GHz, 16M Cache, 8C/16T, Turbo (65W), 3200 MT/s 338-CCKM 1 Heatsink for 80W or less CPU 412-AAPW 1 Performance Optimized 370-AAIP 1 3200MT/s UDIMM 370-AGNY 1 RAID 1 780-BCDN 1 PERC H755 SAS Front 405-AAZB 1 Front PERC Mechanical Parts, front load 750-ACFR 1 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 18 Performance BIOS Settings 384-BBBL 1 UEFI BIOS Boot Mode with GPT Partition 800-BBDM 1 Dual, Hot-Plug, Redundant Power Supply (1+1), 600W TM 450-AMDH 1 Riser Config 0, 1 x8, 1 x16 slots 330-BBWS 1 PowerEdge R350 Motherboard with Broadcom 5720 Dual Port 1Gb On- Board LOM 329-BGKI 1 iDRAC9, Enterprise 15G 385-BBQV 1 On-Board LOM 542-BBBP 1 Standard Bezel 325-BCHH 1 Dell EMC Luggage Tag R350 350-BCGP 1 BOSS-S2 controller card + with 2 M.2 480GB (RAID 1) 403-BCMB 1 BOSS Cables and Bracket for R350 470-AFBW 1 iDRAC, Factory Generated Password 379-BCRG 1 iDRAC Group Manager, Disabled 379-BCQY 1 Windows Server 2022 Standard, 16 CORE, FI, No Med, No CAL, Multi Language 634-BYJY 1 Windows Server 2022 Standard, 16 CORE, DF Recovery Image, Multi Lang, (Downgrade not included) 528-CSCP 1 Windows Server 2022 Standard,16 CORE, Media Kit, Multi Lang, (Downgrade not included) 634-BYLJ 1 Windows Server 2022 Standard, No Media,WS2019 Std Downgrade DF Media, Multi Language 528-CSCQ 1 Windows Server 2022 Standard, No Media, WS2019 Std Downgrade w/DVD Media, Multi Lang 634-BYLQ 1 ReadyRails Sliding Rails With Cable Management Arm 770-BDEL 1 No Internal Optical Drive 429-AAIQ 1 No Systems Documentation, No OpenManage DVD Kit 631-AACK 1 PowerEdge R350 Shipping 340-CWUI 1 PowerEdge R350 Shipping Material for 2.5" Chassis 340-CWUJ 1 PowerEdge Non BIS Marking 389-DYHB 1 PowerEdge R350 CCC Marking, No CE Marking 389-EBNO 1 Dell Hardware Limited Warranty Plus Onsite Service 867-0213 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 1 Year 867-0295 1 ProSupport Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch 4 Years Extended 867-0301 1 ProSupport Mission Critical 7x24 Technical Support and Assistance 5 Years 867-0312 1 Dell Hardware Limited Warranty Plus On Site Service Extended Year 955-9041 1 16GB UDIMM, 3200MT/s, ECC 370-AGQU 2 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 19 960GB SSD SATA Mix Use 6Gbps 512 2.5in Hot-plug AG Drive, 3 DWPD 400-AZVM 2 Power Cord - C13, 3M, 125V, 15A (North America, Guam, North Marianas, Philippines, Samoa, Vietnam) 450-AALV 2 Intel X710-T2L Dual Port 10GbE BASE-T Adapter, PCIe Low Profile 540-BCRQ 1 5-pack of Windows Server 2022/2019 User CALs (Standard or Datacenter) 634-BYKL 1 10-pack of Windows Server 2022/2019 User CALs (Standard or Datacenter) 634-BYKG 1 City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 20 ATTACHMENT B INSURANCE REQUIREMENTS Prior to the beginning of and throughout the duration of the Work, Consultant will maintain insurance in conformance with the requirements set forth below. Consultant will use existing coverage to comply with these requirements. If that existing coverage does not meet the requirements set forth here, Consultant agrees to amend, supplement, or endorse the existing coverage to do so. Consultant acknowledges that the insurance coverage and policy limits set forth in this section constitute the minimum amount of coverage required. Any insurance proceeds available to City in excess of the limits and coverage required in this agreement and which is applicable to a given loss, will be available to City. Consultant shall provide the following types and amounts of insurance: General Liability Insurance. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage, and $2,000,000 completed operations aggregate. Any endorsement restricting standard ISO “insured contract” language will not be accepted. Business Auto Coverage. Consultant shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident. Workers Compensation on a state-approved policy form providing statutory benefits as required by law with employer’s liability limits no less than $1,000,000 per accident or disease. Consultant shall submit to Agency, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of Agency, its officers, agents, employees, and volunteers. Technology Professional Liability or Errors and Omissions Insurance as appropriate shall be written on a policy form coverage specifically designed to protect against acts, errors, or omissions of the consultant and “Covered Professional Services” as designated in the policy must specifically include work performed under this agreement. The policy limit shall be no less than $1,000,000 per occurrence/loss, $2,000,000 general aggregate, which shall include the following coverage: A. Liability arising from the unauthorized release of information for which an entity has the legal obligation to keep private, such as personally identifiable information (PII) and protected health information (PHI). B. Network security liability arising from the unauthorized use of, access to, or tampering with computer systems, including hacker or denial of service attacks. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 21 C. Liability arising from the failure of technology products (software and hardware) required under the contract for consultant to properly perform the intended services. D. Claims alleging the failure of computer security that result in the transmission of malicious code, deletion, destruction or alteration of data, or the denial of service. E. Electronic Media Liability arising from personal injury, plagiarism or misappropriation of ideas, domain name infringement or improper deep-linking or framing, and infringement or violation of intellectual property rights. F. Liability arising from the rendering, or failure to render, professional services. G. Defense costs in regulatory proceedings (state and federal) involving a violation of privacy laws or intellectual property rights. H. Crisis management and other expert services. If coverage is maintained on a claims-made basis, the Consultant shall maintain such coverage for an additional three (3) years following termination of the contract. Insurance procured pursuant to these requirements shall be written by insurers that are admitted carriers in the state of California and with an A.M. Bests rating of A- or better and a minimum financial size VII. Cyber technology errors and omissions. Consultant shall procure and maintain insurance with limits of $1,000,000 per occurrence/loss, $2,000,000 general aggregate, which shall include the following coverage: a. Liability arising from the unauthorized release of information for which an entity has the legal obligation to keep private, such as personally identifiable information (PII) and protected health information (PHI). b. Network security liability arising from the unauthorized use of, access to, or tampering with computer systems, including hacker or denial of service attacks. c. Liability arising from the failure of technology products (software and hardware) required under the contract for Consultant to properly perform the intended services. d. Claims alleging the failure of computer security that result in the transmission of malicious code, deletion, destruction or alteration of data, or the denial of service. e. Electronic Media Liability arising from personal injury, plagiarism or misappropriation of ideas, domain name infringement or improper deep-linking or framing, and infringement or violation of intellectual property rights. f. Liability arising from the rendering, or failure to render, professional services. g. Defense costs in regulatory proceedings (state and federal) involving a violation of privacy laws or intellectual property rights. h. Crisis management and other expert services. If coverage is maintained on a claims-made basis, the Consultant shall maintain such coverage for an additional three (3) years following termination of the contract. General conditions pertaining to provision of insurance coverage by Consultant. Consultant and City agree to the following with respect to insurance provided by Consultant: City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 22 1. Consultant agrees to have its insurer endorse the third-party general liability coverage required herein to include as additional insureds City, its officials, employees, and agents, using standard ISO endorsement No. CG 2010. Consultant also agrees to require all contractors, and subcontractors to do likewise. 2. No liability insurance coverage provided to comply with this Agreement shall prohibit Consultant, or Consultant’s employees, or agents, from waiving the right of subrogation prior to a loss. Consultant agrees to waive subrogation rights against City regardless of the applicability of any insurance proceeds, and to require all contractors and subcontractors to do likewise. 3. All insurance coverage and limits provided by Contractor and available or applicable to this agreement are intended to apply to the full extent of the policies. Nothing contained in this Agreement or any other agreement relating to the City or its operations limits the application of such insurance coverage. 4. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing. 5. No liability policy shall contain any provision or definition that would serve to eliminate so-called “third party action over” claims, including any exclusion for bodily injury to an employee of the insured or of any contractor or subcontractor. 6. All coverage types and limits required are subject to approval, modification, and additional requirements by the City, as the need arises. Consultant shall not make any reductions in scope of coverage (e.g., elimination of contractual liability or reduction of discovery period) that may affect City’s protection without City’s prior written consent. 7. Proof of compliance with these insurance requirements, consisting of certificates of insurance evidencing all of the coverages required and an additional insured endorsement to Consultant’s general liability policy, shall be delivered to City at or prior to the execution of this Agreement. In the event such proof of any insurance is not delivered as required, or in the event such insurance is canceled at any time and no replacement coverage is provided, City has the right, but not the duty, to obtain any insurance it deems necessary to protect its interests under this or any other agreement and to pay the premium. Any premium so paid by City shall be charged to and promptly paid by Consultant or deducted from sums due Consultant, at City option. 8. Certificate(s) are to reflect that the insurer will provide 30 days’ notice to City of any cancellation of coverage. Consultant agrees to require its insurer to modify such certificates to delete any exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes no obligation, or that any party will “endeavor” (as opposed to being required) to comply with the requirements of the certificate. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 23 9. It is acknowledged by the parties of this agreement that all insurance coverage required to be provided by Consultant or any subcontractor, is intended to apply first and on a primary, noncontributing basis in relation to any other insurance or self-insurance available to City. 10. Consultant agrees to ensure that subcontractors, and any other party involved with the project who is brought onto or involved in the project by Consultant, provide the same minimum insurance coverage required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with subcontractors and others engaged in the project will be submitted to City for review. 11. Consultant agrees not to self-insure or to use any self-insured retentions or deductibles on any portion of the insurance required herein and further agrees that it will not allow any contractor, subcontractor, Architect, Engineer or other entity or person in any way involved in the performance of work on the project contemplated by this agreement to self-insure its obligations to City. If Consultant’s existing coverage includes a deductible or self-insured retention, the deductible or self-insured retention must be declared to the City. At that time the City shall review options with the Consultant, which may include reduction or elimination of the deductible or self- insured retention, substitution of other coverage, or other solutions. 12. The City reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the Consultant ninety (90) days advance written notice of such change. If such change results in substantial additional cost to the Consultant, the City will negotiate additional compensation proportional to the increased benefit to City. 13. For purposes of applying insurance coverage only, this Agreement will be deemed to have been executed immediately upon any party hereto taking any steps that can be deemed to be in furtherance of or towards performance of this Agreement. 14. Consultant acknowledges and agrees that any actual or alleged failure on the part of City to inform Consultant of non-compliance with any insurance requirement in no way imposes any additional obligations on City nor does it waive any rights hereunder in this or any other regard. 15. Consultant will renew the required coverage annually as long as City, or its employees or agents face an exposure from operations of any type pursuant to this agreement. This obligation applies whether or not the agreement is canceled or terminated for any reason. Termination of this obligation is not effective until City executes a written statement to that effect. 16. Consultant shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Proof that such coverage has been ordered shall be submitted prior to expiration. A coverage binder or letter from Consultant’s insurance agent to this effect is acceptable. A certificate of insurance and/or additional insured endorsement as required in these specifications applicable to the renewing or new coverage must be provided to City within five days of the expiration of the coverages. City of Rosemead – Server Upgrade and Migration Request for Proposal No. 2022-23 24 17. The provisions of any workers’ compensation or similar act will not limit the obligations of Consultant under this agreement. Consultant expressly agrees not to use any statutory immunity defenses under such laws with respect to City, its employees, officials, and agents. 18. Requirements of specific coverage features, or limits contained in this section are not intended as limitations on coverage, limits, or other requirements nor as a waiver of any coverage normally provided by any given policy. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be limiting or all-inclusive. 19. These insurance requirements are intended to be separate and distinct from any other provision in this agreement and are intended by the parties here to be interpreted as such. 20. The requirements in this Section supersede all other sections and provisions of this Agreement to the extent that any other section or provision conflicts with or impairs the provisions of this Section. 21. Consultant agrees to be responsible for ensuring that no contract used by any party involved in any way with the project reserves the right to charge City or Consultant for the cost of additional insurance coverage required by this agreement. Any such provisions are to be deleted with reference to City. It is not the intent of City to reimburse any third party for the cost of complying with these requirements. There shall be no recourse against City for payment of premiums or other amounts with respect thereto. Consultant agrees to provide immediate notice to City of any claim or loss against Consultant arising out of the work performed under this agreement. City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve City.