Loading...
CC - Item 3N - Planners Institute Conference San Diego• E f S Q. o ~ ~ 4 O 'NCORPOPAIV ~95Q • ROSEMEAD CITY COUNCIL STAFF REPORT TO: THE HONORABLE MAYOR AND CITY COUNCIL FROM: ANDREW C. LAZZARETTO, CITY MANAGER 4v. Alcw ~~it•►r+T°~-~' DATE: JANUARY 23, 2007 SUBJECT: ANNUAL LEAGUE OF CALIFORNIA CITIES PLANNERS INSTITUTE CONFERENCE, MARCH 21-23, 2007 - SAN DIEGO SUMMARY Attached for your consideration is information regarding the annual Planning Conference sponsored by the League of California Cities. This year's conference is being held at the Town and Country Resort & Convention Center in San Diego and is scheduled for March 21-23, 2007. Seminar topics will range from Conditions of Approvals and Findings, CEQA 101, General Plan, State and Local Solutions for Housing, and Planning Commission Administrivia. Staff Recommendation Staff recommends that the City Council authorize the attendance of designated Planning staff and interested Planning Commissioners to the annual Planners Institute and Mini Expo Conference. Submitted Brad J nson Planning Services Administrator Attachments: League of California Cities 2007 Planners Institute & Mini Expo Brochure APPROVED FOR CITY COUNCIL AGENDA: ' LFE AG U E CITIES League of California Cities 2007 Planners Institute & Mini Expo Wednesday, March 21- Friday, March 23 Town and Country Resort & Convention Center San Diego League of California Cities 2007 Planners Institute & Mini Expo General Information Registration/Events The full registration fee includes program materials, two breakfasts, one lunch, and one theme dinner Guest/Spouses To attend the meal functions, guest or spouse attending the 2007 Planners Institute with a regis- tered attendee must purchase a guest registration at $160 to receive a badge for all meal functions. The guest badge is required. Individual meal tickets will be available onsite. For information on local events within the city, please contact the hotel concierge desk. Airlines We invite you to visit www.cacities.org/ travel for the new Enhanced Local Government Airfare Program. Location Town and Country Hotel 500 Hotel Circle North San Diego, CA 92108 (619) 291-7131 CityBooks Register online and receive a $20 CityBooks coupon onsite. Driving Directions Interstate 5 North or South Exit onto Interstate 8 East (El Centro) and exit 2nd Hotel Circle exit, turn left continuing under the overpass. Interstate 805 North or South Interstate 15 North or South & Hwy 163. Exit onto Interstate 8 West (Beaches), exit Hotel Circle and turn right. Interstate 8 East (El Centro) Exit 2nd Hotel Circle Exit and turn left going under the overpass. Interstate 8 West (Beaches) Exit Hotel Circle and turn right. Transportation Super Shuttle from the airport $12 Taxi from the airport $24 Parking Hotel guests: $12 per day Local guests: $14 per day You Will Want to Attend if You Are a... ■ Planning Commissioner ■ Commissioner for Transportation, Historic Preservation, or Architectural Review ■ Planning or Community Development Director ■ Land Use or Transportation Planner ■ Mayor or Council Member or City Manager wanting to keep abreast of planning issues You Will Benefit from this Program by... ■ Attending briefings and seminars on a wide array of current planning topics ■ Networking with other commissioners and professionals to share ideas and solutions to make your job easier ■ Exploring the mini expo to learn about the latest products and services available to cities 0 ogram__ r Please note: session times, titles, and topics are subject to change. Wednesday, March 21 Opening General Session 1 - 2 p.m. Community Makeovers A journalist, urban planner, researcher, pundit, and best-selling author, and now a practicing elected official as a member of the Ventura City Council, William Fulton has played a key role in reshaping the way urban and metropolitan growth issues are debated in the post- suburban era. Fulton is regarded as one of the nation's leading commen- tators on urban planning, metropolitan growth, and economic development. Although much of his professional experience has taken place in the fast-growing metropolitan regions of California and the West, Fulton also has a national perspective and often draws on his own personal experiences growing up in "the thinning metropolises" of Upstate New York. Speaker: Bill Fulton, Council Member, Ventura President, Solimar Research Group, Ventura Concurrent Sessions _ 2:30 - 3:30 p.m. Finance 101 Learn the essentials of California city revenues and spending in this session designed for community planners. Explore trends in California local government finance, potential impacts from the state budget, and critical issues and proposals for fiscal reform. Speaker: Michael Coleman, Fiscal Policy Advisor to the League of California Cities, CaliforniaCitvFinance.com, Davis Conditions of Approvals and Findings Discuss the mechanics of how to review a project, identify impacts, craft conditions to mitigate, and draft findings to support your conclusions. Every project approval or condition can be the subject of a legal challenge. If done correctly the first time, litigation can be avoided and confidence is built in the commission's final decision. 0 Legislative Updates What new laws do you need to know about and what is the Legislature up to this year' Hear the latest breaking news (and rumors) about what the Legislature has in store for housing, land use, and planning laws. Speaker: Bill Higgins, Legislative Representative League of California Cities, Sacramento It's Always About Infrastructure Infrastructure: it is the thing that makes your city a city. When it works well, nobody gives it a thought. But when it doesn't, the issue dominates the agenda. This session will examine two fundamental aspects of infrastructure planning: setting appro- priate performance standards and developing the funding tools necessary to assure that those standards are met. Speaker: Bob Spencer, MuniFinancial, Oakland Mobile Workshop 2 - 4 p.m. Sign-up sheets will be available for the Mobile Workshops onsite at the League registration desk. Space for each workshop will be limited and members will be given admission on a first-come, first-serve basis. If you are interested in the workshops, we advise you to sign-up upon arrival. Limit one mobile tour per attendee. Hip Trip Mobile Workshop (Gaslamp District, San Diego) Originally intended to be the main business district, the Gaslamp Quarter of San Diego had suffered through decades of decay. Once home to sailor bars, pawn shops, racy bookstores and flop houses, the Gaslamp is now the hip spot for nightlife, fine dining, shopping and understanding San Diego's bayfrom history. Join Michael J. Stepner, the former city architect of San Diego and one of the visionaries that brought life into the neglected district. He will explain both the history and the planning challenges that created the vibrant revitalization. Speaker and Tour Leader: Michael J. Stepner, FAIA, FA1CP, FIUD Principal, Stepner Design Group, San Diego Concurrent Sessions 3:45 - 5 p.m. CEQA 101 This session is designed to provide a basic overview of the California Environmental Quality Act (CEQA) for new planning commissioners and staff. Gain background information on the law's intent and use in making informed judgments about project decisions in your jurisdiction Also learn the primary compo- nents and terminology of the law and its applications levels. Moderator: Mahdi Aluzri, AICP, Community Development Director, Beverly Hills Speakers: Jolie Houston, Partner, Berliner, Cohen, San Jose Speaker: Dr. Susan O'Carroll, Pareto Planning and Steve Emslie Environmental Services, Los Angeles Director of Community Development, Palo Alto Curtis Williams, Assistant Director of Planning and Community Development, Palo Alto Polish Your Public Performance: How to Get the Right Message Across How many times do you want to say something pointed at a planning commissioner and the right words just won't come out? How often do you need to elicit the pertinent information from staff or applicants but can't seem to get your message across? When you speak with boards and commissions, do you wish to improve your communication skills? Join this interactive workshop to learn the best delivery, the best stance, and the best tools for positive, motivational and strong communication. Speaker: Jenni Prisk, Prisk Communication, San Diego General Plan When was the last time you took a holistic view of your general plan? Would you know what the difference is between a good plan and an average plan? How do you know when a plan is working? These questions, and many more, will be covered with the goal of providing you with the tools you need to analyze your own community plan. Speaker: Elwood C. (Woodie) Tescher, AICP Director of Planning and Urban Development EIP Associates, Los Angeles Eminent Domain and Redevelopment The issues of eminent domain and redevelopment continue to loom large in the political arena. Gain important perspectives on these issues and hear an update on late breaking legal and legislative news in this area. Speakers: TBA Inclusionary Housing and Density Bonuses Both these issues and laws continue to play important roles in local housing elements. The problem is that the Density Bonus Law is poorly drafted and difficult to implement. Inclusionary housing continues to be an important source of affordable housing with more than 160 ordinances adopted statewide. How can cities apply their Inclusionary ordinances in light of the Density Bonus Law? And, to what extent do these issues overlap with redevelopment requirements? Speaker: Barb Kautz, Goldfarb and Lipman Theme Reception/ 5:30 - 8:30 p.m. Strolling Dinner You've had a lull day and now it's time to have some fun! Join your colleagues at this San Diego influenced buffet dinner in the Town and Country rose garden. Enjoy live music and come prepared for karaoke. Guest/spouse fee for the entire meeting is $160.00. Single event/ meal tichets for the dinner are available for $75.00. Badges must be purchased in advance and will not be available at the door. Please refer to the Registration form for more information. • Thursday, March 22 Full Breakfast Buffet 7:30 - 8:30 a.m. Networking Breakfast Session There Are No Stupid Questions Take advantage of this opportunity to share ideas, experiences, frustrations and questions about planning and commission practice with your peers. This informal gathering will allow you to meet with other planners to discuss issues of shared interest in an open forum. Facilitators: Sharon Fierro Community Development Director, Campbell Lynn Osborn, Program Manager 511 Contra Costa Program Planning Commissioner, Danville General Session 9 - 10 a.m. High Cost of Free Parking If. the past trends in vehicle ownership continue, the world will have more than 4.7 billion cars well before the end of the twenty-first century. The average car spends 95 percent of its life parked. Technology alone is unlikely to solve the parking problem. l ;CLA urban planning professor Donald liff Shoup says we actually have too many harking spaces in this country, espe- cially the free (that is, fully subsidized) kind. He argues that we pay the price for free parking in many different ways. Join this thought-provoking session to learn what we give up to keep our cars. Speaker: Donald Shoup, Department of Urban Planning University of California, Los Angeles Concurrent Sessions 10:30 - 11:45 a.m High Cost of Free Parking Follow-up Get a chance to address your detailed questions with the general session speaker. Speaker: Donald Shoup, Department of Urban Planning University of California, Los Angeles Making Bigger Better: Avoiding Mansionization and Preserving Neighborhoods With ever increasing housing costs, how does a community accommodate preferences in housing types, changing demo- graphics and maintain the character that drew residents to the neighborhood in the first place? Some cities have approached the challenge through modifications to development standards; others have imposed design standards. A panel debates the merits of imposing restrictions, what they can be, and what happens after controls are put in place. Presider: Susan Healy Keene, AICP, Director of Community Development, West Hollywood Speakers: Mahdi Aluzri, AICP, Community Development Director, Beverly Hills Alice Angus, AICP, Community Development Director, Orange Hank Koenig, Santa Monica Planning Commissioner and Architect Koenig/Eizenberg Architects, Santa Monica Walk this Way obesity, physical inactivity, and overweight cost California an estimated $28 billion per year in medical care, workers compen- sation and lost productivity. This session will demonstrate how city officials can address the obesity epidemic by developing safe and active communities through better access to healthy food and physical activity opportunities through general plans, zoning controls and community redevelopment. Speakers: TBA Group Homes: What Planning Commissioners Need to Know Group homes serve important purposes in the community but are often very controversial. This session will explore the authority, and lack of authority, that local agencies have to regulate such homes. Speaker: Greg Priamos, City Attorney, Riverside How to Run an Effective Meeting Ever feel like your meetings are on the verge of getting out of control? Learn how to lead more effective meetings from experienced professionals. Get practical tips on how to have more open, effective, productive and enjoyable meetings. Speakers: TBA Strip Mall Makeovers: From Frumpy to Fabulous Strip Malls have become the pimples and stretch marks of our communities. See how these ugly ducklings can be transformed into community assets including new downtowns and mixed use, Speaker: Steve Price, Urban Advantage, Berkeley • Lunch/Mini Expo Noon - 2 p.m. Enjoy lunch with your colleagues and be a part of the Mini Expo! Exhibiting companies will display products and services in the areas of: Budgeting, Performance Measuring, Retirement Planning, Economic and Community Development, Affordable Housing, Environmental Planning and Arbitration Practices, Traffic Solutions and Air Quality. Guest/spouse fee for the entire meeting is 5160.00. Single event/meal tichets for the Lunch/Mini Expo are available for $50.00. Badges must be purchased in advance and will not be available at the door. Concurrent Sessions 2:15 - 3:45 p.m. State and Local Solutions for Housing: Comments from the HCD Director The new director for the State Department of Housing and Community Development, Lynn Jacobs, will discuss what the state is doing to help address the need for housing and how local agencies can take advantage of these programs. Speaker. Lynn Jacobs, Director, CA State Housing and Community Development Department, Sacramento Institutionalizing Collaborative Planning: Changing the Public Sector Culture to Support Civic Engagement Municipalities are increasingly turning to public engagement processes to bring resident voices to the table when making significant planning-related public decisions and policies. Panelists will comment on tools and strategies to move beyond one-time-only activities and to build an ongoing commitment to a public sector planning culture that invites the public's involve- ment. Join us to share perspectives and learn new approaches. Presider: Terry Amsler, Director Collaborative Governance Initiative Institute for Local Government, Sacramento Speakers: Elaine Costello, Director, Community Development Department, Mountain View Janet Fairbanks, Senior Regional Planner San Diego Association of Governments, San Diego Lynn Osborn, Program Manager 511 Contra Costa Program Planning Commissioner, Danville Traffic Mitigation This session will describe how to use traffic calming and alternative traffic devices. It will discuss the successes and failures of using roundabouts in your community. Speakers: TBA High Tech for High Touch: New Technology and Planning Tools New planning tools are taking some of the guess work out of planning. Visualization tools and mapping tools allow planners and community residents to understand the impact of their decisions on the landscapes of their communities, both in the short-term and into the future. These tools allow for more informed decisions and also allow community members to participate meaningfully in the planning process. Speakers: Sacramento Council of Governments Representative Steve Price, Urban Advantage, Berkeley Mobile Workshops # 2:15 - 5:30 p.m. Coronado Mobile Workshop join in a tour of Coronado, the "Crown City" in San Diego Bay. Long famous for the Hotel Del Coronado, the island town is also home to new mixed use infill projects along its "main street;" many historic preservation endeavors and substantial public improvements that enhance the quality of life for residents and visitors. Visit the landmark'Hotel Del' and learn about its recently implemented master plan. See the new Glorietta Bay Civic Center and Promenade along a beautiful bay shoreline. Observe mixed use infill projects that support the village atmosphere and the wonderful attributes that define Coronado. Speaker and Tour Leader: Dale St. Denis, AIA, Coronado Green Design Mobile Workshop See first hand why it pays to go "green!" Visit the Ridgehaven Office Building, home to the City of San Diego's Environmental Services Department, is a model of sustainable design. Learn how various environmental objectives were achieved related to energy efficiency, waste reduction, water conservation, improved indoor air quality and lighting. Hear first hand from building occupants as well as designers as to how to bring sustainable design criteria to your jurisdiction and how to review projects for better environmental efficiencies. Speaker and Tour Leader: Lynn Froeschle, AIA Environmental Consulting Architect San Diego • Concurrent Sessions 4 - 5:15 p.m. Planning Commission Administrivia The devil is always in the details. Examine the process of making a good decision that can withstand a challenge, appeal, or even judicial review. What is involved in developing an adequate record? What kind of evidence should the commission rely? What happens when there is an appeal? What makes a "fair" hearing? And, what are the due process requirements? Speaker: Christi Hogin Jenkins and Hogin, Malibu Top 10 Questions We have collected questionnaires from a number of commis- sioners and developed a list of common commission problems. Learn from your peers about "How to" deal with staff, tips for running meetings, and countless other issues. And, yes, bring your own questions as well. Facilitator: Bill Higgins, Legislative Representative League of California Cities, Sacramento I Hate Yellow: The Importance of Design Review Too many times, it seems, we hear about homeowners who want to paint or design their home in a way that is contrary to the restrictions in their deed. Who determines what is good design? Most people cannot describe what good design is, but they know it when they see it. Discuss how to give structure and clear expectations to your city's design review process. Gain answers to: why design review is important, who is responsible, how to set the bar with political support, and how to review case studies to lead you step by step. Speakers: TBA Register online and receive a $20 CityBooks coupon onsite. Friday, March 23 Networking Breakfast/ 7:30 - 8:30 a.m. Full Breakfast Buffet Ethics Training 8:15 - 10:15 a.m. How to Build and Maintain the Public's Trust: Practical Ethics and the Law Your ability to lead in your community depends upon the extent to which the public trusts you and trusts your city as an institution. What are some questions that public officials can ask themselves when confronted with ethical dilemmas? What does the law require of you as a public servant? Discover the tools and resources available to you to deal with ethical and ethics law issues. Those who sign in and attend the full session will receive ethics education credit for purposes of AB 1234 compliance. Moderator and Speaker: JoAnne Speers, Executive Director Institute for Local Government, Sacramento Planning Commissioners Roles and Responsibilities -Can't We All Just Get Along? What is the role of the planning commission in your community? Neutral judge or jury? Advocate for good planning policies? Visionaries for development directions? At this session, gain a better understanding of your responsibilities, as well as the relationship between the planning commission, the council, and your practical working relations with staff and proponents. Speaker: Lynn Osborn, Program Manager 511 Contra Costa Program Planning Commissioner, Danville Think Regionally, Act Locally Traffic, air and water quality, transportation systems, and jobs- housing balance all reach beyond the borders of one jurisdiction to another. Increasingly, regional and county-wide impacts are playing increasingly important roles in local decision snaking, particularly when more and more infrastructure funding is tied to projects that meet regional goals. This session will focus on the value of regional planning with an emphasis on assuring that local needs are still addressed. Concurrent Sessions p' ! 9 - 10:15 a.m. Condomania California housing market values may be stabilizing or on the decline, but it remains dynamic with potential upswings in the not too distant future. Demand for home ownership remains at its highest level in the history of California. With the recent cycle of escalating land and construction cost, more multi-residential property owners have opted to convert their existing apartment buildings into condominiums. Learn from one jurisdiction who successfully managed this trend without placing a strict moratorium or opening the flood gate for demolition of its existing stock. Facilitator. Vince Bertoni, AICP, President of CCAPA City Planner, Beverly Hills Speakers: Kathy Reims, Planning Commissioner, Beverly Hills Noah Furie, Planning Commissioner, Beverly Hills Here Comes the Neighborhood: Community Acceptance of Affordable Housing California is experiencing a severe crisis of housing afford- ability. Yet local planners and elected officials can find it difficult to generate community support for affordable housing projects, which often precipitate neighborhood opposition from residents concerned about impact on quality of life. This session will describe tools that planners and public officials can successfully use to address neighborhood concerns and ensure that affordable housing meets with community acceptance rather than opposition. Speakers: Terry Amsler, Director, Collaborative Governance Initiative, Institute for Local Government Steve Sanders, Interim Director, Land Use and Housing Program, Institute for Local Government Speakers: TBA General Closing Session 10:30 - 11:45 a.m. When Generations Collide People can be difficult no matter what their age. Disparities in age may lead people to see situations differently. Acknowledging that people of various ages see things differently is funda- mental for successful communication. One of today's foremost cultural translators and an expert on the generations at work, Lynne Lancaster, will explain how temporal and social demarcations help us understand the key influences that shaped each generation and why traits that play out in today's workplace can be so diverse. By combining practical, how-to exercises with examples from real-life work situations, this thought provoking session will help you start seeing co-workers in a new light. Speaker: Lynne Lancaster, Co-founder/Partner Bridgeworks LLC, Sonoma • LEAGUE a: QF CAI 1F0kN11A CITIES 1400 K Street, Sacramento, CA 95814 www.cacities.org • League of California Cities 2007 Planners Institute & Mini Expo Wednesday, March 21 - Friday, March 23, 2007 Town and Country Resort & Convention Center, San Diego Registration and Housing Deadline: Friday, March 2, 2007 Zoo? Planners Institute & Mini Expo Three Ways to Register Register online at www.cacities.org/events Registrations completed online before Friday, March 2, 2007, will receive a S20 discount coupon to be used at the CityBooks bookstore. Or, fax the enclosed registration form to the League of California Cities at (916) 658-8220. Or, mail the form and a check to the League of California Cities, 1400 K Street, Sacramento, CA 95814. Reservations must be received no later than 5 p.m., Friday, March 2, 2007. After this date. please register onsite. Full Conference Wednesday, March 21 - Friday, March 23 One day registration is not available City Officials $490 All Others $700 Guest/Spouse $160 (see Registration form, fees for spouses) Special Accommodations Irm If you require special accommodations 4 related to facility access, communication and/or diet, please contact Conference Registration at (916) 658-8291. PRESORT FIRST CLASS US POSTAGE PAID PERMIT NO. 1022 SACRAMENTO CA Cities A ling, Shaping California's Future Save the Date! Join us in Sacramento, September 5- 8, 2007 for the League's Annual Conference. Registration opens in May 2007. 0 0 2007 Planners Institute & Mini Expo LEAGUE Wednesday, March 21 - Friday, March 23, 2007 OF CALIFORNIA Town and Country Resort & Convention Center, San Diego C I T I E S Registration Form Reservations must be received no later than 5 p.m., Friday, March 2, 2007. After this date, please register onsite. How to Register: Online at www.cacities.org/events Registrations completed online before Friday, March 2, 2007, will also receive a $20 discount coupon to be used at the CityBooks bookstore. OR fax this completed form to the League of California Cities at (916) 658-8220 OR mail this form, and a check, to the League of California Cities, 1400 K Street, Sacramento, CA 95814 Complete One Form Per Registrant Enter your name and title as they should appear on your name badge. Confirmations will be mailed to the designated address. Please indicate guest/spouse's name if attending (if guest/spouse is not a public or city official). Name & Title Mailing Address. City, State, Zip _ Telephone: ( Registrant E-mail Fax: ( Spouse/Guest Name (additional fees apply) Payment Check, [Honey order, Visa or MasterCard are accepted. If you have questions, contact Conference Registration at (916) 658-8291. Online Bonus Register online and receive a $20 CityBook coupon onsite. Badge Paid registration badges must be worn at all times during the conference. The badge is your meal and events ticket. Special Accomodations if you require special accommodations related to facility access, communication and/or diet, please contact our Conference Registrar at (916) 658-8291. Cancellations All registration cancellations must be submitted in writing and are subject to a $50 processing fee. No refunds will be given for cancellation requests received after Friday, March 9, 2007. Substitutions can be made onsite. Fees Full Conference Wednesday, March 21-Friday, March 23 One day registration is not available. Events Include: ■ Theme dinner/reception on Wednesday ■ Full breakfast on Thursday and Friday ■ Mini Expo lunch on Thursday city officials @ $490 All Others @ $700 *Guest/Spouse (including all food events) - @ $160 *Guest/Spouse (Wednesday dinner only) @ $75 *GuCSL/Spouse (Thursday lunch only) @ $50 Total: $ *It is inadvisable to use city funds to pay for spouse registration. See 75 Cal. Op. Att'y Gen. 20 (1992). Consult with your city attorney for more information. Credit Card Payment. If paying by credit card, please fax this registration form to (916) 658-8220. ❑ visa ❑ MasterCard Name on Card Card Number Amount: S Expiration Signature Date 0 0 2007 Planners Institute & Mini Expo LEAGUE OF CALIFORNIA Wednesday, March 21 - Friday, March 23, 2007 OF I T I E S Town and Country Resort & Convention Center, San Diego Hotel Registration Form Please DO NOT return this form to the League of California Cities. Reservations must be received no later than 5 p.m., Friday, March 2, 2007. How to Reserve Your Room: Register online for the conference and housing at www.cacities.org/events. OR call the hotel at (800) 772-8527. Be sure to request the group rate for the League of California Cities. OR fill out this form completely and fax it to the Hotel at (619) 294-4681. Please make copies of this form if additional rooms are to be reserved. Use only one form per room. If faxing this form, do not snail a duplicate copy. Hotel check-in is 3 p.m. and checkout is 11 a.m. All reservations, changes, or cancellations can be submitted to the hotel in writing or by calling the hotel. Name Mailing Address City, State, Zip Telephone: ( ) E-mail Arrival Date and Time Departure Date and Time Room Preferences ❑ I will share a room with (name of person) ❑ a.m. ❑ p.m. ❑ a.m. ❑ p.m. ❑ Non Smoking Room ❑ Handicapped Access ❑ Single King ❑ Double, 1 Bed ❑ Double, 2 Beds There are no guarantees on room type, although the hotel will do everything possible to accommodate your request. Room assignments are based on a first-come, first-serve basis. Deposit Information The hotel requires a deposit in the amount of the first night's room rate. Housing forms received without a valid credit card or check deposit will be returned and will not be processed (No cash deposits accepted.) Rate: $139 single (plus 10.50% state and local tax) $145 double (plus 10.50% state and local tax) Deposits by credit card require the following information: Name on Card Card Number Signature Confirmation: If you do not receive a confirmation via e-mail, fax or mail within 14 days after any transaction, please contact the hotel at (800) 772-8527. Fax: ( Please make checks payable to: Hotel Town and Country Hotel 500 Hotel Circle North San Diego, CA 92108 Amount: S Expiration Date Date Cancellation: You must cancel your housing reservation directly with the hotel. The hotel will make a fall refund if the cancellation occurs before 5 p.m., 48 hours before your check-in date.