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CC - Item 6B - Citywide User Fee Study0 • ROSEMEAD CITY COUNCIL STAFF REPORT TO: THE HONORABLE MAYOR AND CITY COUNCIL FROM: ANDREW C. LAZZARETTO, CITY MANAGER DATE: JUNE 13, 2006 SUBJECT: CITYWIDE USER FEE STUDY SUMMARY On May 9, 2006, staff was directed to bring back for City Council consideration a revised comprehensive Citywide user fee study proposal from MuniFinancial which excluded an analysis of current building fees. This proposed analysis will examine the true cost of providing certain municipal services to the community, resulting in the creation of an updated user fee schedule that when collected, will generate enough revenue to cover the actual cost of the service being provided. If the City Council wishes to commission such a report, an allocation of $42,500 will have to be made from available fund balance. Staff Recommendation Staff recommends that the City Council take the following action: 1. Authorize the City Manager or his designee to enter into an agreement with MuniFinancial for an amount not to exceed $42,500 for the purpose of commissioning a Citywide user fee study which excludes an analysis of building fees, and to appropriate the required funding from available fund balance. 2. Direct staff to bring back for City Council consideration and adoption a revised and updated building fee schedule. ANALYSIS User Fee Overview A user fee is charged and collected only from those individuals who choose to use a particular municipal service, as such fees are not levied or collected from everyone in the community. It is a best practice for user fees to be set at a level which reflects the specialized fee-based City programs, such as development reviews When an appropriate user fees schedule is not implemented, the subsidizing a portion of the cost of providing that enhanced service. APPROVED FOR CITY COUNCIL AGENDA: actual cost of providing and recreation classes. general fund ends up ITEM NUMBER: • • City Council Meeting June 13, 2006 Page 2 of 3 User Fee History On December 15, 1992, the Rosemead City Council enacted user fees for planning, engineering, park & recreation, and development permitting services. Since that time, the City has not conducted a comprehensive user fee study to determine whether or not our current fee structure is in alignment with the true cost of providing such services. Staff believes that it is appropriate and necessary at this time to conduct a review of the current schedule. Such a study will allow the City to better understand the actual costs borne for providing a variety of fee-based services, and the resulting report will serve as a useful tool to assist the City Council in determining at what level fees should be set. For comparative purposes, staff reviewed the total percentage increase in the Consumer Price Index (CPI) for the Los Angles-Riverside-Orange County area between 1992 and 2005. Over that time period, CPI increased a total of 36.08%, as indicated in Figure 1 below. Also, as mentioned earlier, the City has not adjusted its user fees since they were first adopted in 1992. Rgure 1 140 140 140 141 141 141 142 I 142 143 143 144 143 141.4 NIA 144 145 146 146 146 146 147 147 147 148 148 148 146.5 3.61 149 150 150 150 150 150 150 150 150 151 152 152 150.3 2.59 152 152 153 152 151 151 152 152 153 153 153 153 152.3 1.33 154 155 155 155 155 155 155 154 155 155 154 155 154.6 1.51 156 156 157 158 158 157 158 157 158 159 158 158 157.5 1.88 159 159 160 160 160 159 160 160 161 161 161 161 160 1.59 161 161 161 162 162 162 162 163 163 163 163 164 162.3 1.44 164 165 165 167 166 165 166 166 167 167 167 167 166.1 2.34 " ' 168 169 171 171 171 171 172 172 173 174 174 174 171.6 3.31 to 174 175 176 177 178 179 178 178 179 178 178 177 177.3 3.32 179 180 181 182 183 182 182 183 183 184 184 184 182.2 2.76 " 185 187 188 188 186 186 186 187 188 188 187 187 187 2.63 " 189 190 192 192 193 194 193 193 195 196 197 195 193.2 3.32 " 195 197 199 201 202 201 201 203 206 207 206 204 201.8 4.45 TOTAL CPI % INCREASE 1992-2005 36.08 Scope of Work MuniFinancial is proposing to review and analyze fees for the following departments: • Community Development Engineering • City Clerk Planning ■ Finance Parks and Recreation Study Methodology The goal of this exercise is to develop a fee schedule for the City Council's consideration that is legal, understandable, fair, and easy to calculate. To accomplish this objective, staff will first • • City Council Meeting June 13, 2006 Page 3 of 3 work with MuniFinancial to compile an inventory of the current services offered by the City for which a user fee either is or could be charged. Based on that analysis, MuniFinancial will then calculate the actual cost of providing each of those services. This data can then be used to create an accurate fee schedule that will generate enough revenue to ensure that the City can recover the costs associated with offering fee-based municipal services. In addition, the final report produced by MuniFinancial will also include a comparison survey of five other agencies to better illustrate how user fees in other jurisdictions are structured. Increase In Development Activity The increasing development activity that has occurred in the City over past several years is another important consideration to take into account when considering the City's fee schedule. Based on the high number of inquires that staff has been receiving regarding possible future developments, it is anticipated that there will be an increased demand for development related services over the next several years. By moving forward with a comprehensive review of Rosemead's fee structure now, the City can position itself to better address the issue of the general fund subsidizing fee-based development services. Indeed, with the anticipated increase in construction activity, implementing an updated and accurate user fee schedule will ensure that development interests pay for the actual cost of planning, engineering, and development permitting services. Timeline If the City Council decides to move forward with this proposal, MuniFinancial has indicated that it will take around 4 months to complete the study. This means that a final report should be ready for the City Council to review in early October. FINANCIAL REVIEW There are monies available in the general fund balance to appropriate for the purpose of engaging the services of MuniFinanical to prepare a Citywide User Fee Study. PUBLIC NOTICE PROCESS This item has been noticed through the regular agenda notification process. Prepared by: Oliver Chi Director of Administrative Services C Oooments and Seelnpswchl.CITV0FR0SEMEADWy Do entslStatl FteponsWser Fee Study Contract (June 13.20D61 doC Attachment A: Revised MuniFinancial Proposal • Revised * ATTACMIM A MuniFinancial Proposal to the City of Rosemead Compreh MuniFinancial 27368 Via Industria, Suite 110, Temecula, California 92590 "Muni inancial May 17, 2006 Andy Lazzaretto City Manager City of Rosemead 8838 E. Valley Blvd Rosemead, CA 91770 Re: Revised Proposal to Prepare a Comprehensive User Fee Study for the City of Rosemead Dear Mr. L.azz MuniFinancial is plea ed to subtnit this revised proposal to prepare a Comprehensive User Fee Study for the City of Rosemead. We are ideally suited to undertake this support for the City for the following reasons: • Experienced Project Team: The project team we have assembled for the City of Rosemead includes Sanjay Gaur, Principal Consultant, as principal-in-charge of the project with Marshall Eyerman, Principal Consultant, serving as project manager and the City's primary contact. Toyasha Black, Brandan Landsdorf, and Theresa Nguyen will provide analytical support. Brian Jewett, Financial Consulting Services Division Manager, will also ser=e as technical advisor for this engagement. This team represents our best rates and fees experience and I am certain we can successfully partner with City staff to provide you excellent service and results. • Depth of Experience: MuivFinancial has significant experience in preparing User Fee Studies to agencies across California. Our recent clients have included the cities of Bellflower, Orange and El Monte. • Firm Stability and Support: MuniFinancial is one of the largest public sector financial consulting firms in the United States. In our 17-year history, we have helped hundreds of public agencies and nonprofit organizations successfully address a broad range of financial challenges. With over 80 employees, we have the resources to assure your project will be conducted to the highest quality standards. We appreciate this opportunity to present our credentials for your review and hope that use may be of service to you in the near future. If you have any questions regarding this proposal, please contact Brian Jewett, Division Manager, at (951) 587-3568 or via email to brianiaa,muni.com. I am also available at (951) 587-3505 (email: frankt@muri.com) should you need assistance. Sincerely, MuniFinancial rank G. Tripepi President and CEO Enclosure 27368 I'ia Intliirtna, Ste. I10 Tel. (951) 587-3500 Tenlemla, California 92590 uInImmuui.,nui Fax (951) 587-3510 i • TABLE OF CONTENTS INTRODUCTION 1 STUDY PLAN Project Approach 2 Scope of Services 4 Project Schedule 7 FEE FOR SERVICES 8 PROJECT TEAM 9 Project Management 9 Team Member Resumes 10 Sanjay Gaur 11 Marshall Eyerman 12 Toyasha Black 13 Brandan Landsdorf 14 Theresa Nguyen 15 Brian Jewett 16 QUALIFICATIONS AND EXPERIENCE 18 Page i O MuniFinancial INTRODUCTION In this introduction we provide our understanding of the project and objectives in response to the City of Rosemead's request. We also include information regarding our contact for the proposal. PROJECT UNDERSTANDING We understand that the City of Rosemead is seeking consulting services to prepare a Comprehensive User Fee Study of the followling City departments: Community Development; City Clerk; Finance; Engineering; Planning; and Parks and Recreation. While the City is primarily developed, a current user fee schedule for each of these departments will help the City recover its costs of providing future services. PROJECT OBJECTIVES MuniFinancial's objectives for the project are to: • Determine the full cost of services covered by existing user fees; and • Utilize a method that is defensible, equitable, user friendly, and east to update. MuniFinancial can provide the best support available to the City of Rosemead in meeting these objectives. CONTACT INFORMATION Mr. Brian .Jewett, Division Manager MuniFunancial 27368 Via Industria, Ste. 110 Temecula, Cry 92590 "rel: (951) 587-3568 Fax: (951) 587-3510 Email: brianj@mtllli.com Page 1 gg MuniFinancial • STUDY PLAN MuiiFinancial's approach to the City of Rosemead's Comprehensive User Fee Srudy is described below, followed by our proposed scope of services. PROJECT APPROACH MuniFinancial's Financial Consulting Services Group has specific expertise preparing user fee studies and documentation. Our approach includes: • Close coordination with public agency staff to devise a consensus approach; • Strict adherence to key legal and policy issues with regard to service fees, including the percent of cost recovery that the agency seeks to achieve. A user fee should be set no higher than the reasonable cost of providing a fee-generating service. Our approach is aimed to provide each agency with a fee schedule that achieves maximum legal cost recovery- while ensuring that each fee is supported by legally defensible documentation; and, • Technical analysis necessary for project participants to resolve policy issues. We believe there are two (2) basic approaches to calculating user fees, as described below: Case Study Method: This approach estimates the actual labor and material costs associated with providing a unit of service to a single user, using a time and materials approach. The case study method is often used when the cost for the service may vary substantially between users, or when the service is only provided intermittently. Costs are estimated based on inten-iews with staff regarding the time typically spent on specific tasks, and review of available records. Average Cost Method. This approach estimates costs per unit of service by twang the total costs associated with a ser ice across a substantial sample period, such as a year, and dividing by the total number of service units delivered over the same period- This approach is useful when a service is provided on a routine basis and the staff and other costs associated with the service can be segregated out from available budget data. Typically, use recommend the use of the case study methodology. This method is the most flexible in that unit costs can be isolated for easier adjustments in the future. Using this approach, we examine an agency's fee structure from the "bottom up." A typical "case study" fee model should have four (4) general cost layers (see Figure 1, User Fee Components): • Personnel Costs. This category refers to the direct salary and benefits costs of staff hours spent on providing a fee-generating service, for example, the onsite building inspector. • Department Overhead. This category may include expenses related to such items as office supplies, outside consultants and membership dues. It may include management, supervision and administrative support not provided to a direct, fee-generating service. Tvpically, these items are charged directly, to the department, division or project on an item-by-item basis. • Interdepartmental Overhead. Interdepartmental overhead consists of costs from other operating departments directly related to the provision of a service. Examples might include police vehicles assigned to assist with crowd control during a parade permitted by Parks and Recreation, or Public Works maintenance vehicles used to clean streets after the parade or other permitted event. • Citywide Indirect Central Services. Tlis category may involve costs such as labor, services and supplies that benefit more than one department, division or project. The exact benefits to Page 2 Muni Financial ~J 0 specific areas are impossible to ascribe to a single activity. Examples are purchasing, human resources and habihtti• insurance. These costs are calculated in the overhead cost review as part of the Uscr Fee Study. USER FEE COMPONENTS Figure 1 Page 3 MuniFinancial • SCOPE OF SERVICES • Below we present our proposed scope of services for the Comprehensive User Fee Study by task. This work plan is a standard approach that can be used for reviewing and updating the City's user fees. Our approach can be modified to fit the City of Rosemead's unique situation. The end result is a defensible, easily understood fee schedule that provides allowable cost recovery for City services so that general fund revenues are not diverted from general services to the public at large. We will present an analysis of the City's existing fee schedule and fee setting process along with a model that can be used to periodically update City fees. When analyzing development-related user fees (e.g., planning, engineering, and safety), we routinely coordinate with staff from our affihate company, `y'illdan. These staff members provide engineering, planning, and safety services for many public agencies. We work with V"ilidan planners, engineers, plan checkers, and inspectors to better understand the processes of such activities as building inspection, plan check services, engineering and current planning services. As a result of these efforts, we are better able to identify the true costs of providing these services to the individual applicant and make our fee schedules and reports complete and defensible documents for future City use. We propose to review and analyze the user fees listed below, as authorized by the City for specific departments. We urill study fees in use witlvn the: • Community Development Department; • City Clerk; • Finance Department; • Engineering Department; • Planning Department; and • Parks and Recreation Department. We will not perform work measurement time and motion studies. For parks and community services, our analysis will focus on cost recovery at the program level (i.e., youth sports, contract classes, seniors, etc.). Taxes, fines, rental fees, utility rates, development impact fees and penalties are not "user fees" and will not be part of our study for this scope of services. However, we will advise the City regarding additional study efforts it may pursue to evaluate fee categories not considered user fees. Should the City wish to add or delete other department fee schedules to this analysis, we will discuss the amended scope and budget relative to these changes. TASK 1 : KICK-OFF/REFINE SCOPE AND OBTAIN DOCUMENTS The objective of this task is to gain an understanding of the Cit}'s vision for the User Fee Study and the City's cost-recovery policy for user fees. For this task, we schedule one (1) kickoff meeting with City staff to determine goals and objectives, City organizational structure, its policies and procedures for public service delivery, and implementation strategy. We also will obtain and review relevant documentation to further enhance our understanding of the issues. A written request for specific data will be sent to the City well in advance of the meeting. Page 4 MuniFinancial • • TASK 2: COMPILE INVENTORY OF CURRENT AND POTENTIAL FEES During the initial site visit, we will discuss our data requirements and the existing fee schedule with City representatives- We bring "best practices" fee schedules from other cities to facilitate these initial discussions. The "best practices" fee schedules illustrate the appropriate fee structure for each service and identify new fees the City could implement. Our fee study consultants monitor creative new fees recently adopted by other cities, and will discuss these options with staff. We will consider the fee schedule provided to us by the City to comprise the parameters of our study. 'v1'e will accept one (1) iteration of fee additions to the schedule we will exarnine. Changes to the number of fees studied may result in a corresponding increase to our fee for services. TASK 3: DATA COLLECTION For this task, we gather relevant cost of service data necessary to calculate and understand fees under study. We gather and examine relevant plans, polices, budgets and staffing records associated with agency services and programs. In addition, we interview City staff that directly manages these services. This task may include interviewing senior staff members from other departments Within the City. We suggest an approach for data collection that employs scheduling a data gathering and review meeting following the initial kickoff meeting. Prior to that time we review the fee schedules provided at the kickoff meeting to gain an understanding of the scope of each service. Based on our understanding of the services being studied, we will generate Time and Materials Survey worksheets for senior departmental supervisory staff members to fill out representing their reasonable estimates of the time required for each separate task. During the process, we will instruct the staff members on the best methods to complete the provided form during each step of the process. Once these worksheets are completed, we will follow-up with the staff members to verify and agree upon the responses. If revisions are needed, we will accept up to one (1) iteration of worksheet refinements during the study. We will perform one (1) site visit with appropriate City staff for data collection and survey completion discussion purposes. TASK 4: APPLY INDIRECT COSTS The purpose of this task is to identify an appropriate overhead allocation. To arrive at fully burdened hourly rate and "cost recovery" fee levels, we will incorporate indirect cost figures derived from the City's current Central Services Cost Allocation/ Indirect Cost Plan into our direct cost calculations. TASK 5: DEVELOP MASTER FEE MODEL/DRAFT REPORT This task involves the development of a fee model to calculate revised departmental fees based on data and information gathered in previous tasks. To ensure that City policies are met through the imposition of the calculated fees, the model will be formatted to include appropriate costs. Key model inputs will include staff and allocated overhead costs per position, and relevant budget data on salaries and benefits. We will calculate revised fee schedules and present them for discussion with City staff. Based on the data collected and the fee model developed, we will calculate fees based on 100°/o full cost recovery. The schedule will provide for cost recovery up to the amount allowed by law and requested as a matter of City policy. We will prepare the draft fee schedule in a format that can be easily incorporated into fee ordinances for consideration by the City Council prior to adoption. Page S MuniFinancial 0 • In addition, we will endeavor to ensure that the services for which fees are charged are clearly defined, understandable and internally consistent. We will also recommend that the fee ordinance include an annual adjustment factor that may be applied to the fee schedule during the annual examination of City user fees to ensure that normal unit cost increases are reflected in the fee schedule. The legal authority for the imposition of such a cost escalator is found in Government Code Section 66022. Typically, the percentage change can be based on the local Consumer Price Index or the Employee Cost Index for State and Local Government Employees, Total Compensation as released by the t?.S. Department of Labor's Bureau of Labor Statistics. We Aill provide the model in an easy to understand Microsoft Excel format, which City staff can use to calculate fee changes annually, or as often as deemed appropriate by the Cite Council. TASK 6: COMPARISON SURVEY We will access and use our knowledge of other jurisdictions to benchmark the City of Rosemead's fees with neighboring jurisdictions and provide recommendations based on this information, if appropriate. Fee schedules are rarely readily comparable from city to city due to definitional and operational differences. A grading pernut in one city may include the plan check service, while the same permit in another city may not, resulting in similar sounding services with widely varying costs. Without substantial investigative work it is not possible to ensure that all comparisons are exactly alike or present exact parallels. We will work with City staff to identify the appropriate agencies to use in the comparative survey and limit the number to five (5) agencies. TASK 7: DISCUSS DRAFT REPORT/PROPOSE ALTERNATIVE FEE STRUCTURES The goal of this task is to conduct an in-depth review of the draft report and the master fee model and finally arrive at an optimum fee structure. Often through the course of an engagement, City staff will volunteer insightful likes and dislikes regarding the existing fee structure. We listen to this feedback carefully because your staff members know the Rosemead community best. Comments usually revolve around issues of 1) understandability, 2) fairness to applicants, and 3) ease of calculation. \X,hen adjusting fee levels, we believe it is a good idea to address these concerns as well. We will review the draft report/fee model results with City staff during one (1) telephone conference call. If there are revisions to be made to the model, we will make up to two (2) revisions to the model and its data based on City input. Further revisions or scenarios will be agreed upon by the City and MuniFinancial and will be subject to an additional fee based on the time and corresponding hourly billing rates required to perform the additional revisions and scenarios. MuniFinancial will document the current fee structure and review suggested alternatives with the City to determine whether to incorporate meritorious fee structure alternatives. Fee structure alternatives include flat, scaled, percentage-based and hourly rate-based fees. TASK 8: PREPARE FINAL USER FEE REPORT AND DOCUMENTATION This task is the culmination of the entire project. It is the most important task in that it provides the required fee documentation. Based on staff comments to the draft report, we will prepare a final draft for presentation at one (1) meeting with the City Council. Page 6 M MuniFinancial • We will provide up to ten (10) bound copies; one (1) unbound copy and an electronic PDF file copy of the final report to the City. An updateable electronic copy of the study and related schedules will also be provided on CD/ROM using Microsoft Word and Excel. MEETINGS The Project Manager iU attend meetings. We \kill work with City staff to set up meetings to keep the project on schedule. Our overall scope of services includes up to a total of three (3) meetings as outlined in our scope of services and summarized below. Telephone conference calls are not considered to be meetings for purposes of this scope of services. Kick-off Meeting: One (1) project kick-off meeting to refine the project plan and schedule, and to gather initial data. Data Collection: One (1) site visit to perform data collection and conduct survey interviews. Presentation of Results: One (1) presentation of results to City Council. CITY STAFF SUPPORT To complete our tasks on schedule, we will need the cooperation of Cite staff. We suggest that the City assign a key individual as project manager for the City who can function as our primary contact. We will expect the City's project manager (1) to help coordinate responses to requests for information, (2) coordinate review of work products and (3) help resolve policy- issues. To meet the schedule outlined in our proposal we will expect responses to initial information requests wvithin one week, and follow up requests within one week. If there are delays on the part of the Citv, we will need to adjust our project schedule accordingly. We will keep the City's project manager informed of data or feedback we need to keep the project on schedule. MuniFinancial will endeavor to minimize the impact on Cite staff in the completion of this project. However, we anticipate that senior staff will be required to spend some time with our consultants during the initial tasks for interviews about allocation methodologies. Typically, staff time during the interview process is estimated at one (1) to two (2) hours per staff person per interview. We also require two (2) to four (4) hours of supervisor time in each department to review and comment on the draft report. We further anticipate eight (8) to twelve (12) hours of review and comments by finance staff prior to completion of the final report. PROJECT SCHEDULE We estimate that MuniFinancial can complete this project within sixteen (16) weeks of notice to proceed. This is an aggressive schedule that can only be met with the cooperation of City staff. Delays in responding to our requests for data and review will result in corresponding delays to the project schedule. \Ve w-ill work in concert with City of Rosemead staff to develop specific project dates and milestones. Page 7 MMuniFinancial FEE FOR SERVICES We will perform the services described herein for the fixed price fee of $42,500. Notes: • The cost of performing the fee study can be included in the resulting fee schedules. Therefore, over time, the City can recover the initial outlay of funds to complete the study. • Our fee includes all direct expenses associated with the project. • Our fee includes a total of three (3) meetings as described in our scope of services. We gill attend additional meetings as requested and for an additional fee. • We will perform additional tasks outside our scope of services as authorized by the City of Rosemead and for an additional fee. • We will invoice the Cinv of Rosemead monthly based on percentage of project completed. Page 8 ~ MuniFinancial PROJECT TEAM We have selected setuor professionals for the City of Rosemead's project. We are confident that the MuniFinancial team has a depth of experience that will successfully fulfill the City's desired work performance. Mr. Sanjay Gaur, Principal Consultant in our Financial Consulting Services Group, will serve as principal-in-charge. As principal-in-charge, Mr. Gaur will provide for timely completion of the project and adequate resourcing. Mr. Marshall Everman, Principal Consultant, will sen-e as project manager. As project manager, he will provide expert advice and oversee the quality of work products. Mr. Eyerman will be the City's day-to-day contact for the User Fee Study and will be present at meetings related to the project. Analytical support will be provided by staff analysts in our Temecula office, including Ms. Toyasha Black, Senior Analyst, Mr. Brandan Landsdorf, Analyst, and Ms. Theresa Nguyen, Analyst. They will work under the direction of Mr. Everman, who will assign additional resources to the team if necessan,. Mr. Brian Jewett, Financial Consulting Services Division Manager, will serve as technical advisor throughout the project, affording the team the benefit of his experience with cost-of- service strategies. PROJECT MANAGEMENT As a successful consulting firm, we understand the importance of project management and team support. hluniFinancial has successfully guided diverse consultant teams through many projects for the benefit of our clients. %X-'hen selecting project team members, we structure roles based on client needs and the expertise required to successfully accomplish each task. The project manager is responsible for ensuring that the project proceeds according to schedule and is managed according to client expectations. The project manager will oversee the project, can assign additional resources if necessary, and assure timely response as well as a quality product. The goal of project management is to achieve the client's objectives on schedule and within budget. To accomplish this, we employ a variety of tools to monitor project status and to ensure effective communication with the client and between project team members. Project Monitoring. The project manager monitors budget status through our online accounting system. The system captures project labor costs, overhead and direct expenses on a weekly basis. Project managers continually monitor the budget and compare costs to work performed to date. In our experience, the system is an invaluable tool for reducing cost overruns and budget amendments, a tool often not found in other consulting firms. Financial Consulting Services principals and project managers meet weekly to assess the status of each project and to direct staff. These weekly meetings ensure that staffing constraints are identified early and resources reallocated to keep projects on budget and on schedule. These meetings also provide a forum for applying the group's collective expertise to solving difficult analytical issues that arise in complex projects. Page 9 s MuniFinancial 0 0 Client Communication. To remain informed about project status, clients can choose among several communication options based on their preferences. We can provide regular updates by e- mail, phone call, meetings, or project status memos. The status memo is particularly effective because it documents work completed to date, status of remaining tasks, and identification of outstanding issues that require input from the client. Quality Control. The project manager assigned to the project proxides quality control and quality assurance. The project manager reviews interim and final work products before transmittal to the client to ensure that they meet MuniFinancial's quality standards. TEAM MEMBER RESUMES Resumes for the team of professionals MuniFinancial will devote to the City of Rosemead's engagement follow for your review. Page 10 MuniFinancial 1 • 10 Years Experience Areas of Expertise f ! tf c 1 Tt i.7il l l Uf h'h Jf ~ . ,tlrcl Education :-1 dt11i1ri~h,rllnrr lufrru;lfiultcrl 1 ezvlohmew. Hr guard ni-erslf :1 Z1.51(1 of tic-irlrcc' iu .-1F'F11ic.'el F".C'Ulrn1111C'S, 1. JllzeJ:~il~n(. .:.RllfutJti~r, ~',"eulct l;ruz; dlit/ a Bachelor rf :-Iris ill F collonlics dull E,rlvro711/1Vill,tl ,5111C11C'S, 'nluer~ill, of C.'~rli/r,rlli;l, .Snlllcl ~:rrtz Associations if ll1J lilt.r,r~e uunuincr, and !be Rene 6 Charges Committee jor the 4merican Wdie1 h' orks Association (.-I 41 IV A) SANJAY GAUR Sanjay- Gaut brings to MuniFinancial over 10 years of public consulting experience with particular emphasis in financial modeling and rate analysis. «'ithin the Financial Consulting Services Group, Mr. Gaut leads a team of analysts that prepares user fee (cost-of-service) studies and cost allocation plans for our clients across the West. Mr. Gaur's prior experience has involved the development of sophisticated Excel models that can perforrn sensitivity analysis in the areas of financial and rate analysis. He has provided technical analysis expertise to the following utility agencies: Anaheim Public Utilities District, American Water, Irvine Ranch Water District, Los Angeles Department of Power and Water, Metropolitan Water District of Southern California, Monterey Peninsula Water Management District, Municipal Water District of Orange County, San Diego County Water Authority, and Santa Clara Valley Water District. He has also consulted municipalities on public-private partnerships in utility services. In India, he worked with the largest NGO, Sulabh International, on evaluating its biogas program for sanitation. As a Peace Corps volunteer In Bulgaria, he consulted with municipalities in developing environmental programs that involve the active engagement of the private sector. Related Experience Responsible for managing cost allocation and user fee study efforts for the Financial Consulting Services Group. As team leader, Mr. Gaut is responsible for reviewing and providing technical guidance on work products, ensuring adequate resourcing and overseeing client interaction. Past clients include: • City of Bellflower, CA - Cost Allocation Plan and Comprehensive User Fee Study • City of Calimesa, CA - Cost Allocation Plan and Comprehensive User Fee Study • City of Madera, CA - User Fee Study (Development Departments) • City of Orange, CA - Cost Allocation Plan and Comprehensive User Fee Study • City of Phoenix, AZ - Development Services Fee Study • City of Rocklin, CA - Building Department Fee Study • City of San Carlos, CA - Cost Allocation Plan and Comprehensive User Fee Study • City of South El Monte - Cost Allocation Plan and Comprehensive User Fee Study • City of Tehachapi, CA - Building Planning and Engineering User Fee Study Page 11 MuniFinancial 0 0 10 Years Experience Areas of Expertise VkVitd District Forniation lnlh,tc l Fec• Sillclic•s Fi:ull l llrtl v4s Wlifh7gt Rebate 1h.ntcltt d Diii 1(mil ' Education b11~111C'~S rlrutuislr~ttiou. GalilorIli ~7 title lliversill'. SCtll,11:11"<i)c MARSHALL EYERMAN Having been associated with MuniFinancial since May of 1997, Marshall Eyerman is currently a Principal Consultant in the Financial Consulting Services Group at MuniFinancial. A professional with ten years of experience in all facets of municipal finance, Mr. Eyerman is one of MuniFinancial's most diversely knowledgeable team members. He has significant experience in preparing cost of service analyses, fiscal impact analyses and development impact fee studies. Mr. Eyerman is also deeply experienced in special district formations, and is one of our lead consultants for community facilities district formation projects. Dedicated to his craft, Mr. Everman is involved in various organizations, such as the California Society of Municipal Finance Officer, National Association of Bond Lawyers and National Federation of Municipal Analysts and routinely offers educational sessions detailing aspects of the analysis process to clients and internal staff. Mr. Eyerman came to MuniFinancial with experience performing financial analysis and providing investment advice as a Licensed Registered Representative. His very first duties at the firm were focused on local improvement districts. He worked %vitliin the District Administration Services group. He then worked within the Federal Compliance Group, focusing on the development of continuing disclosure practices, before moving to the Financial Consulting Services Group. Related Experience Mr. Eyerman's past clients include: • City of Calexico, CA • City of Chowchilla, CA • City of El Centro, CA • County of Fresno, CA • City of Fresno, CA • City of Hemet, CA • City of Indio, CA • City of Los Angeles, CA • City of Palm Springs, CA • City of Rio Vista, CA • Tracy Operating Partnership Joint Powers Authority, CA • Stockton Public Financing Authority, CA Page 12 MuniFinancial 1 • 5 Years Experience Areas of expertise 1 set Ral es Anal v<t s CAlhwallwl 1'1((115 tllill' Rate Stndies Education lla~,trl of Public 1(111, 111i>tration, Concentration III 1,11171i( Finance, (_i-dijorlli,t Stale t.'ui~~crallFnllcrtou. Fullerton, C:,-1 Bachelor of A1'ts, Cr111 final flwtce, Co nC('71 h-cl h 1? 11 111 1'1'e- Laze, California Stale L:'1ti er•itI• Fullerton, TOYASHA BLACK ~ f Toyasha Black is a Senior Analyst w'thin the Financial Consulting Ser7ces Group at MuniFinancial. Her responsibilities include supporting project managers and conducting fiscal analyses on user rates, cost allocation plans, and utility rate studies. Client interaction also falls under her purview. Prior to her employment with MuniFinancial, Ms. Black worked as a Management Analyst for the City of Arcadia's Public Works Services Department. Her duties included extensive review of the department's user fee information, maintenance tracking and budgeting system, establishing utility billing rates (water, sewer, and refuse), and overseeing environmental programs. She is a new member of Muni's staff, joining the firm in 2006. Related Experience • City of Arcadia, CA - Water and Sewer Rate Study • City of Huntington Park, CA - Cost Allocation Plan • City of Madera, CA - Development Services Fee Study • City of Orange, CA - Cost Allocation Plan • City of Richmond, CA - Cost Allocation Plan and User Fee Study • City of Rocklin, CA - Building Fee Study • City of Shasta Lake, CA - Building and Planning User Fee Study Page 13 MuniFinancial • 2 Years Experience BRANDAN LANDSDORF Areas of expertise Brandan Landsdorf is an Analyst I in the Financial Consulting Services Group at MuniFinancial. His responsibilities include supporting project managers for utility rate studies, district formation projects, and Proposition 218 compliance activity, among other actions. His work also includes identifying and verifying parcels within district boundaries; 'Ind veri(icaliull researching land use; researching missing data and coordinating and conducting activities involved with the assessment balloting process. ReNca?"c'I ing land !1 i' llld :lsccssrnrrrt Related Experience Rallnttrt Town of Florence, AZ, Sewer, Water and Sanitation Rate Studies: Analyst responsible for data gathering and assisting the Project Highlights Principal Consultant with designing a model and tables for the study. • City of Indio, CA, Water Rate Study: Analyst responsible for data till of ,riilltrsa gathering, rate modeling and assisting the Principal Consultant with 1.~ designing a model and tables for the study. • City of Coachella, CA, Water Rate Study: Analyst responsible Education for data gathering, rate modeling and assisting the Principal Consultant with designing a model and tables for the study. • City of Upland, CA, EMS User Fee Study: Analyst responsible for data gathering, fee modeling and assisting the Principal Blrsillcss Consultant with designing the study and drafting the report. :-1 dllliuistrcllio,l Alli<lw (Finance) • City of Calimesa, CA, Cost Allocation Plan and , Comprehensive User Fee Study: Analyst responsible for data Into r nrrtiolr_1l gathering, fee modeling and assisting the Principal Consultant with designing the study and drafting the report. • City of Rialto, CA, Landscaping and Lighting District Bachelor of .Sci('uc Formation: Analyst responsible for parcel research and assisting BmIIIC:, with the preparation of budgets and reports. 1(11111711x11 C111U11, ('nilcil • City of Riverbank, CA, Landscaping and Lighting District Slates Irllernational Formation: Analyst responsible for compiling parcel data, ( 1111ve'rsil1', 111i1 lld ('11111 preparation of a boundary map, and assisting v ith the preparation of Irnulc budget and reports. • City of Perris, CA, Community Facilities District Formation: Analyst assisted with the preparation of the special tax calculations, researched property tax infonnation for relevant parcels, and was responsible for the preparation and recording of the trap. Page 14 MuniFinancial Areas of Expertise EducationlTraining 1dInIitisl,'itllun, ("dif ul nia Slate Ba(bch)r c,f ,l rt Finance 6-11,711ageyflenl ITt]u„nal I'm 51-stems, aliturnla Slalf' ( OT-erslt.v, l ,,nv Beat b, C.:1 THERESA N GUYEN ~►NALYST I Theresa Nguyen is an Analyst I within the Financial Consulting Services Group at Muni Financial. Her responsibilities include supporting project managers and conducting fiscal analyses on rates and fee studies. Prior to her employment with MuriFinancial, Ms. Nguyen served as an accounting specialist for California Benefits Dental Plan in Orange, CA. She also held a position as a Graduate Assistant at Califor,a State University, Long Beach. Her responsibilities included advising current and prospective students on program requirements in the College of Business and developing student information based on data from the OASIS mainframe. Ms. Nguyen's experience includes volunteering as in the CSU, Long Beach Mentoring Business Program and as a tutor with the Moreno Talley Library. Related Experience • Cost Allocation Plans. Supporting analyst in studies for: • City of Los Altos, CA City of Richmond, CA • User Fee Studies. Supporting analyst in user fee studies for: City of Phoenix, AZ - Development Services Fee Study City of Orange, CA - Comprehensive Fee Study City of Norwalk, CA - Comprehensive Fee Study City of Huntington Park, CA - Comprehensive Fee Study • Water Rate Studies - Supporting analyst for: Port Hueneme, CA • Water and Sewer Rate Studies - Supporting analyst for: City of Rio Vista, CA Page 15 MuniFinancial 12 Years BRIAN J EWETT Experience . Areas of expertise S1Teci~ll L)fstrirt lurnl~lli„tls Cost o/ Service 471~llysea Ftre .Sul>l~rrssic,u -l s:ess:ueut~ Education 07111111 <h ilt 11/71, I 'Riven sit 1` l/f Dcl.t 1tw re Bachelor of Arts, (.%ui.1(•r.it}1 of Cc7lilOl'lllct, 5[17118 Ba?,hrm7 Brian Jewett is Division Manager of the Financial Consulting Services Group at MuniFinancial and works from the firm's Temecula office. His background is in public administration for state and local government. He specializes in fiscal analysis and financial services to local agencies. He is our lead consultant for utility rate analyses and Proposition 218 compliance and re-engineering projects. Prior to joining MuniFinancial, Mr. Jewett gained over five years of experience working for state and local government, including staff positions within the City and County of San Francisco and the County of San Diego and an internship position with the City of Poway, California. He consulted on land use planning issues for communities within the State of Delaware and was a consultant to the Governor's Cabinet Comnuttee on State Planning. Related Experience • Cost of Service Fee Study, City of Surprise, AZ: Mr. Jewett was the project manager for this project. MuniFinancial was engaged by the City of Surprise, Arizona to conduct a two-phase cost of service study for the City. Phase one of the study required an in-depth organizational study of the City's Community Development Department. Because the City is experiencing phenomenal growth, City staff is finding it increasingly difficult to provide high-quality custotner service given limited staffing and the application of dysfunctional work processes. Mum'Financial staff assisted the City in its efforts to develop a coordinated and consolidated workflow procedure to become more efficient and lessen the likelihood of employee "burnout." • Cost of Service Analysis, City of San Marcos, CA: Mr. Jewett was the project manager for the review, analysis and subsequent update of the City's Non-development Services department fees. As part of this project, Mr. Jewett examined actual labor and material costs associated with providing a unit of service to a single user. Mr. Jewett developed cost lavers for each service unit including direct labor hours, agency-wide indirect central services and department overhead. The resulting fee schedule allows the City to recover up to 100 percent of the costs reasonably associated with fee service provision. Mr. Jewett also gathered fee schedules from similar agencies to compare San Marcos' proposed fees with other jurisdictions. The comparative fee matrix allowed City Council and Staff to benchmark their updated fee schedule and impose fees accordingly. • Cost of Service Analysis, County of Marin, CA: Mr. Jewett was the project manager for this project. MuniFinancial was engaged by the County of Marin to develop new user fee schedules for the County Planning and Environmental Health Services Divisions. MuniFinancial was responsible for revieuving and updating the County user fees, recommending new service fee areas, and providing legally defensible documentation regarding the construction and implementation of the new fees. Page 16 at-za MuniFinancial • 0 • Cost of Service Fee Study, Town of Portola Valley: Mr. Jewett was the project manager for this project. This study required a review and update of the City's development-related service fees. Mr. Jewett also developed a Construction Traffic Road Fee to recapture costs associated with accelerated road damage due to construction traffic. • Cost of Service Fee Study, City of Sierra Madre: Mr. Jewett was the project manager for this project. This study required a review and update of the City's development-related service fees. The purpose of this study was to ensure that the new fees recover appropriate costs for providing ser-,7ce to individual users and meet applicable legal standards. • Water, Sewer, and Sanitation Rate and Fee Analyses, City of Goodyear, AZ: Prepared rate and fee studies for water, sewer and sanitation utility systems as well as impact fees. Mr. Jewett led this comprehensive fee study. Page 17 MuniFinancial QUALIFICATIONS AND EXPERIENCE FIRM PROFILE MuniFinancial W Serving Public ILLDA~N MuniFinancial, Willdan, Arrovo Geotechnical and American Homeland Solutions are the four-company public service team that has grown from the 1964 establishment of Willdan Engineering, known today as The WILLDAN Group of Companies. "111is "group of companies" provides financial and economic consulting, civil and structural engineering, planning, geology and geotechnical engineering, and security consulting services for public sector clients throughout California and across the nation. MuniFinaneial provides financial and economic consulting for growth planning, revenue generation, debt administration and municipal services, with specialties such as ongoing municipal disclosure and arbitrage rebate compliance. Established in 1988, hfuniFinancial has worked with more than 600 public agencies throughout the United States. Willdan is a full-senTice, multi-disciplinary California corporation that specializes in consulting, engineering and planning services for governmental agencies. \Villdan has expanded in size, locations, and service capabilities; thus becoming an industry- leader in public works design, planning, and financing. Its staff of over 441 professional and technical experts includes specialists in highways and roadways, drainage and flood control, bridges, traffic and transportation, municipal landscape architecture, environmental planning; construction management, building and safety services, urban and regional planning; water resources, structural engineering, computer-aided analysis and design; and other technical fields. Arroyo Geotechnical offers a full complement of geology /geotechr ical engineering capabilities, including soils A AM ARROYO engineering, earthquake and seismic hazard studies, geology and XY c. F Orr ( I N IC A' hydrogeology engineering. Arroyo Geotechnical also maintains a full-service geotechnical laboratory. American Homeland Solutions (AHS) is a recently formed subsidiary of WGC. AHS is dedicated to helping clients enhance their preparedness and responsiveness to domestic security. AHS intends to partner with clients to assist them with obtaining 1 available funding and finding innovative security solutions. Some American "onneland Solutions of the areas of opportunity include homeland security needs assessments, school security planning, grant writing, public education outreach, and emergency response training. Page 18 E-1- MuniFinancial • INTRODUCTION TO MUNIFINANCIAL 1"] MuniFinancial has the largest special district formation and administration practice in the nation. We are also known as the pre-eminent municipal disclosure firm, and a major provider of arbitrage rebate services. Our clients include cities, counties, state agencies, port authorities, housing agencies, special districts and school districts in 34 states. Our staff of over 80 professionals acts as an extension of Agency staff, providing such services as: • Administration of special taxes, assessments, standby charges and utility rates; Arbitrage rebate calculations; Municipal disclosure reports preparation and dissemination; Economic studies, such as fiscal analyses of new development, annexation and incorporation studies and developer impact fees; ✓ Federal Compliance Services ✓ District Administration Services ✓ Financial Consulting Services Financial studies to identify funding sources or to determine optimal utility rates, standby charges and cost of services; and • District formation services for capital project MuniFinancial's success is based on a corporate philosophy of personal service. We provide support throughout the year - and for years after. Clients can be assured that we can be reached should any questions or issues arise. We serve as an extension of our clients' staff, augmenting existing personnel by providing specialized expertise. In support of this, MuniFinancial staff members regularly write articles and conduct presentations for local, state and national organizations. We hold client workshops, and conduct onsite training throughout the year to assist clients in keeping abreast of the latest developments, while helping new Agency staff understand our services. I\IuniFinancial focuses on the following client base: ✓ Statc Agencies ✓ Counties ✓ Cities ✓ School Districts ✓ Special Districts • Community Services Districts • Recreation and Park Districts • Water Districts • Vector Control Districts assessment/local improvement districts, cornrnunity facilities districts, landscaping and lighting districts, and special taxes. Page 19 ~MuniFinancial 0 FINANCIAL CONSULTING SERVICES GROUP NluniFinancial has been built on deep, continuing relationships with local government department staff. With hundreds of ongoing client relationships in finance, engineering and other services, we have been consistently called upon to assist staff with a range of special projects. In response to this need, the Financial Consulting Services Group was created. Our work incorporates excellent public communication strategies and skills. As voter approval becomes the norm for revenue measures, we offer expertise in comrnunicating persuasive information to the targeted group, whether developers, land owners or the general electorate. We provide clearly written report sununaries, on-point public presentations and strong meeting facilitation skills. The table below provides an overview of Financial Consulting Serices Group services. FEES AND RATE STUDIES User Fee Analysis Utility Rate Modeling Cost Allocation Studies Budget Planning DEVELOPMENT INFRASTRUCTURE FINANCING Developer Impact & Utility Connection Fees for Capital Facilities Infrastructure and Public Facilities Financing Plans Real Estate Market Analysis and Development Forecasts Capital Improvement Plans SPECIAL DISTRICT FORMATION ASSISTANCE Community Facilities District. including Special Tax Analysis Proposition 218 Benefit Analysis 1972 Act Landscaping & Lighting Districts Fire Suppression Districts Benefit Assessment Act of 1982 Districts Bridge and Thoroughfare Districts 1913/1915 Act Bonded Assessment Districts Refunding Bond Analysis and Reporting Construction Acquisition Services Notice and Ballot Preparation and Mailing ECONOMIC AND FISCAL POLICY ANALYSIS LAFCO Annexation, Consolidation, or New Governmental Agency Formation Studies Financial Modeling. Budget Analysis, and Feasibility Studies Fiscal Impact Analysis of Projects, Plans, and Policies Economic Development and Economic Impact Studies Page 20 j&MuniFinancial USER FEE EXPERIENCE AND REFERENCES MuniFinancial has extensive experience preparing user fee studies. The table below contains information on our recent user fee engagements. We are proud of our reputation for customer service and encourage you to contact our past clients regarding our commitment to excellence. MUNIFINANCIAL SELECTED RECENT EXPERIENCE USER FEE STUDIES AGENCY SERVICE CONTACT Pete Guisasola City of Rocklin, CA Building Dept User Fee Study Chief Building Official (916) 625-5000 City of Vallejo, CA Cost Allocation Plan & Robert Stout Finance Director User Fee Study (707) 648-4592 Cost Allocation Plan. User Fee Richard Averett City of San Carlos, CA Study & Executive Director/CFO Impact Fee Study (650) 802-4205 Cindy Stotler AZ City of Phoenix Development Services Special Management Services , Revenue Fund and Fee Study Administrator (602) 262-7811 User Fee Study David R. Tooley City of Madera, CA Development Departments City Administrator (559) 661-5402 Lee Mingle City of Bellflower, CA Comprehensive User Fee Study Assistant City Manager (562) 804-1429 Dante Hall City of El Monte CA Public Works & Planning Depts Dpty City Mgr for , User Fee Studies Community Development (626) 580-2080 Richard Jacobs City of Orange, CA Comprehensive User Fee Study Finance Director (714) 744-2230 Andy Takata Town of Yucca Valley, Comprehensive User Fee Study Town Manager CA (760) 369-6575 City of Palm Springs, Cost Allocation Plan & Troy Butzlaff Asst City Manager CA Comprehensive User Fee Study (760) 322-8336 n-~ Page 21 &NMuniFinancial E CQVR:k C MuniFinancial MGM • 27368 Via Industria, Suite 110, Temecula, California 92590