CC - Item 5B - Public Transit Service Request For ProposalROSEMEAD CITY COUNCIL
STAFF REPORT
TO: THE HONORABLE MAYOR AND CITY COUNCIL
FROM: BEN KIM, CITY MANAGER
DATE: JANUARY 28, 2025
SUBJECT: PUBLIC TRANSIT SERVICES REQUEST FOR PROPOSAL
SUMMARY
As follow-up to the public transit services report on November 12, 2024, staff have prepared and
released a Request for Proposal (RFP) for Micro -Transit and Ride -Hailing services. The RFP
was released on Monday, December 23, 2024, through the City's bidding platform, P1anetBids.
Since the initial posting, two addendums have been issued resulting in the following changes.
STAFF RECOMMENDATION
That the City Council receive and file.
STRATEGIC PLAN IMPACT - None
FISCAL IMPACT - None
PUBLIC NOTICE PROCESS
This item has been noticed through the regular agenda notification process.
AGENDA ITEM 5.B
Original Deadline
New Deadline
Question
Monday, 1/13/2025 at 4PM
Thursday 1/30/2025 at 12PM
Submission
City Response to
Monday, 1/20/2025
Thursday 2/6/25
Questions
Proposal
Wednesday, 01/29/2025 at 10:30AM
Wednesday 2/19/25 by 4PM
Submission
STAFF RECOMMENDATION
That the City Council receive and file.
STRATEGIC PLAN IMPACT - None
FISCAL IMPACT - None
PUBLIC NOTICE PROCESS
This item has been noticed through the regular agenda notification process.
AGENDA ITEM 5.B
City Council Meeting
January 28, 2025
Page 2 of 2
Submitted by:
Sam Gutierrez, Director of Public Works
Prepared by:
Amanda Moreno, Senior Management Analyst
Attachment A: Request for Proposals (RFP) No. 2025-01 Micro -Transit and Ride -Hailing
Services
Attachment A
Request for Proposals No. 2025-01
Micro -Transit and Ride -Hailing Services
CITY OF ROSEMEAD
REQUEST FOR PROPOSALS (RFP) NO. 2025-01
MICRO -TRANSIT AND RIDE -HAILING SERVICES
SUBMITTALS:
One PDF proposal submittal through the City of Rosemead Vendor Portal hosted by
PlanetBids at https•//pbsystem.ptanetbids.com/portaU541 50/porta [-home no later
than Wednesday, January 29, 2025, at 10:30 a.m.
CONTACT PERSON:
Amanda Moreno, Senior Management Analyst
City of Rosemead
8838 E. Valley Boulevard
Rosemead, California 91770
(626)569-2102
amoreno@cityofrosemead.org
PROPOSALS RECEIVED AFTER THE TIME AND DATE STATED ABOVE SHALL
NOT BE CONSIDERED. FACSIMILE AND E-MAIL PROPOSALS WILL NOT BE
ACCEPTED.
INQUIRIES: Direct questions for clarification on Request for Proposal
documents to Amanda Moreno, Senior Management
Analyst at (626) 569-2102 or
amorenoPcityofrosemead.org
MODIFICATIONS: Any modification to this Request for Proposals will be
provided to consultants who request notification of any
modifications.
ISSUANCE DATE: Monday, December 23, 2024
City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
A. OVERVIEW
The City of Rosemead ("City") is seeking proposals from qualified transportation service providers
to replace the City's current public transit services with a flexible and efficient combination of
micro -transit and ride -hailing services. This transition aims to enhance accessibility, efficiency,
and customer satisfaction in meeting the community's transportation needs, especially in
response to changing ridership patterns, economic constraints, and evolving transportation trends.
The City may award multiple contracts. The required services and performance conditions are
described in the Scope of Services (ATTACHMENT B).
B. CURRENT TRANSIT SERVICES
The Rosemead Transit system, initiated in the 1980's, provides Dial -A -Ride and community fixed
route transit services. Dial -A -Ride service provides advance -reservation, curb -to -curb demand
responsive transportation to seniors (55+) and individuals with permanent disabilities within the
city, to destinations within 5 miles of the city limits, and for medical appointments to the Kaiser
Hospital facility in Baldwin Park and the Huntington Memorial Hospital area in Pasadena.
The Explorer operates one bi-directional fixed route service entirely within the city with two buses
operating a single route in opposite directions. During the 2023-24 service year, Dial -A -Ride
provided approx. 7,000 trips and Explorer provided approx. 48,000 trips, for a total of 55,000
annual passenger trips. Both services operate seven days a week with the use of city owned
propane fuel buses.
Dial -A - Ride services operates a maximum of two (2) ADA -compliant paratransit vehicles 365 days
a year the following days and hours:
Weekdays (Monday— Friday): 6:00 am — 7:00 pm
Weekends (Saturday and Sunday): 6:00 am — 7:00 pm
Holidays: 8:00 am — 4:00 pm
Operations are reduced to one (1) vehicle on these holidays: New Year's Day, Memorial Day, July
4th, Labor Day, Thanksgiving Day, and Christmas Day.
Explorer services operates two vehicles 362 days a year during the following hours:
Weekdays (Monday— Friday): 5:00 am — 8:00 pm
Weekends (Saturday and Sunday): 10:00 am — 5:00 pm
Service is suspended on Christmas Day, Thanksgiving Day and New Year's Day.
The City finances the Rosemead Transit system through Los Angeles County Proposition
A and C Local Return funding and fare revenues.
C. ORGANIZATION
Rosemead operates under the Councit/Manager form of government. The City Council is elected
at large to four years, overlapping terms. The Mayor is elected by a majority vote of the City Council
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
and rotates each year.
overall administration, planning, monitoring and marketing of the system is vested in the City's
Public Works Department, under the direction of the Public Works Director. Since the inception of
Rosemead Transit, the City has utilized the services of an independent management and
operations contractor to provide full "turn -key" management and operation of the system. The
City provides only policy direction, general supervision and monitoring of services, service and
system planning, marketing support and materials, fare media and qualification of residents to use
the City's transit services, which are managed under the direction of the Public Works Director in
the Public Works department. Rosemead currently owns seven (7) propane buses that are
maintained and operated by the current transit vendor.
D. SCOPE OF WORK
The purpose of this Request for Proposal (RFP) is to solicit proposals from experienced contractors
to manage and operate micro -transit and/or ride -hailing services in the City of Rosemead. The
selected provider will be responsible for designing, implementing, and managing a transportation
service that can meetthe needs of the city's residents andvisitorswhile maintaining high standards
of customer service, safety, and efficiency. For purposes of this RFP, independent contractors
interested in submitting proposals are referred to as "contractor".
The term of this Professional Service Agreement ("PSA") will be for a base term of eighteen (18)
months, plus an option for three (3) one-year extensions, for a total possible contract term of four
(4) years and six (6) months. The successfulcontractor towhom an award is made will be required
to enter into a PSA with CITY substantially similar to the draft agreement as attached
(ATTACHMENT A). The City may award multiple contracts.
1. City to provide:
• Policy direction, general supervision and monitoring of services, service and system
planning, marketing support and materials, fare media and qualification of residents to
use the City's transit services.
2. Contractor to provide - See ATTACHMENT B.
E. PROPOSAL CONTENT/FORMAT & EVALUATION
All proposals accepted bythe City must be signed by an authorized representative of the company.
The submission of the signed proposal will be interpreted to mean that the company has thereby
agreed to all conditions, instructions, descriptions and specifications contained herein. All
samples submitted by the company in support of its quote shall become the property of the City.
The City reserves the right to reject any or all proposals or portions of any or all proposals. Non-
compliance with any of the conditions and instructions stated herein may result in the rejection of
the proposal.
All proposals shall include the following criteria for evaluation:
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
1. Proposal Summary:
• A cover letter highlighting key features of the Proposal and an understanding of the
project. Name and address of consultant (please include address of local office if
applicable).
• The principle contact person that the consultant will assign to the Rosemead account.
• A separate sheet shall include all the contact people on the Proposal and how to
communicate with them.
Limit this section to a total of one to three pages including the separate sheet with contact
personnel.
2. Profile of the Proposing Contractor:
• Provide a brief description of your company, including its history and experience in
providing micro -transit or ride -hailing services.
• Specifically, the City is interested in the potential for a long-term service relationship
that would include financial stability. Include a discussion on the Contractor's financial
stability, capacity, and resources.
If applicable, include all other subcontractors participating in this Proposal, including
similar information about the subcontractors.
Additionally, this section shallinclude a listingofany relevant lawsuitand/orsubcontractors'
litigation and the result of that action resultingfrom (a) any public project undertaken by the
contractor or by its subcontractors where litigation is still pending or has occurred within
the last five years or (b) any type of project where claims or settlements were paid by the
contractor or its insurers within the last fiveyears.
3. Experience of the Contractor:
• Provide a description of pertinent project experience with other public municipalities
(maximum of four) and private sector (maximum of two) that includes a summary of the
service model, total cost of contract, ridership levels, and the name, title, and phone
number of agencies to be contacted for references.
4. Proposed Service Model:
• Detailed description of the proposed service model, including technology solutions,
vehicle types, scheduling, pricing structure, and customer experience.
• This section of the proposal shall establish the Contractor's understanding of the City's
objectives and work requirements and the ability to satisfy those objectives and
requirements.
• Describe the proposed approach for addressing the required service, outlining the
approach that would be undertaken in providing the requested services.
• A detailed timeline for launching the service, including milestones and critical
deliverables.
• Description of the operational framework, including service frequency, scheduling
flexibility, and coverage areas.
• Include an approach to ensuring safety, accessibility, and environmental
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
responsibility in your operations.
• Provide proposed performance metrics, including on-time performance, customer
satisfaction, and service reliability.
• Define penalties or corrective actions for failure to meet agreed-upon performance
levels.
• Staffing, driver recruitment, and training plans.
• Fleet management strategy and vehicle maintenance plan, if applicable.
• Provide a description of a digital platform, such as a user-friendly app for trip booking,
real-time tracking, fare payment, and data analytics to continuously optimize service
delivery.
• Describe how the proposed system will integrate with the City's existing transit
services and other third -party platforms, as required.
• Include any incentive programs targeted for seniors and disabled persons.
5. Proposal Costs Sheet and Rates:
• Provide an all-inclusive fixed monthly service cost to the City, including a breakdown of
services proposed.
• Outline the payment terms including startup and operating cost, any potential
incentives, and cost/revenue-sharing options.
• Include the costs for extra services or any other services that are considered optional
additions.
The City reserves the right to reject any or all proposals. Proposals become the property of the City
upon submission. Costs incurred in responding to this RFP are the responsibility of the proposer.
F. QUALIFICATIONS
The minimum requirements Proposers must meet to be eligible are:
• Not having been debarred by Federal, State, or local government.
• Current or previous experience operating similar programs in at least two cities.
• W2 employees and local -hire plan/program.
• Ability to provide ride data and metrics, including map -based data.
• A- insurance rating
G. PROPOSAL REVIEW
Selection will follow these steps:
Proposal Review: Upon receiving a satisfactory number of proposals, submissions will be
evaluated by the City Manager and his/her designee. If needed, the best -qualified
contractors will be invited to participate in an interview.
2. Interview: If needed, a panel consisting of at least two (2) staff members from the City of
Rosemead will interview contractors.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
3. Professional Services Agreement: Upon identification of a preferred provider, the Assistant
City Manager or his/her designee witl request a Professional Services Agreement subject
to negotiation of precise work program, terms of payment, and other City requirements.
H. DOCUMENT SUBMITTALS
The sole source of contact regarding this RFP is Amanda Moreno, Senior Management Analyst at
(626) 569-2102 or amoreno,�cytyqffrosemead.or¢ .
1. To be considered, electronic proposals must be titled: "Contractor Name RFP - Micro-
Transitand Ride -Haling Services and submitted no laterthan 10:00 a.m. on Wednesday,
January 29 2024 through the City of Rosemead Vendor Portal hosted by PlanetBids at:
https://pbsystem.planetbids.com/portal/541 50/portat- home
Proposals received after the due date will not be accepted.
RFP DEADLINE INFORMATION
RFP Available
Deadline to Submit Questions at 4pm
Q & A Posted on City's Website
Deadline to Submit Proposal at 10:30am
Interviews (If necessary)
Agreement Presented to Council
ATTACHMENTS:
A. Draft Professional. Services Agreement
B. Scope of Services
DEADLINES
Monday, 12/23/2024
Monday, 01/13/2025
Monday, 01/20/2025
Wednesday, 01/29/2025
Monday- Wednesday, 02/17-02/20/2025
Tuesday, 03/11/2025 (Tentative)
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
"ATTACHMENT A"
DRAFT PROFESSIONAL SERVICES AGREEMENT
NAME OF PROJECT
(CONTRACTOR NAME)
PARTIES AND DATE.
This Agreement is made and entered into this INSERT DATE (Effective Date) by and between the
City of Rosemead, a municipal organization organized under the laws of the State of California with its
principal place of business at 8838 E. Valley Blvd., Rosemead, California 91770 ("City") and
CONTRACTOR NAME with its principal place of business at ADDRESS ("Consultant"). City and Consultant
are sometimes individually referred to herein as "Party" and collectively as "Parties."
2. RECITALS.
2.1 Consultant.
Consultant desires to perform and assume responsibility for the provision of certain professional
services required by the City on the terms and conditions set forth in this Agreement. Consultant represents
that it is experienced in providing TYPE OF SERVICE to public clients, is licensed in the State of California
and is familiar with the plans of City.
2.2 Project.
City desires to engage Consultant to render
forth in this Agreement.
3. TERMS.
3.1 Scope of Services and Term.
PROJECT SERVICE OR NAME ("Services") as set
3.1.1 General Scope of Services. Consultant promises and agrees to furnish to the City
all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and
adequately supply the TYPE OF SERVICE services necessary for the City, herein referred to a "Services".
The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by
reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits
attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules
and regulations.
3.1.2 Term. The term of this Agreement shall be for a base term of an eighteen -month
period from effective date with the option for three, one-year extensions at the sole and absolute discretion
of the City, unless earlier terminated as provided herein. Consultant shall complete the Services within the
term of the Agreement, and shall meet any other established schedules and deadlines.
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City of Rosemead - Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
3.2 Responsibilities of Consultant.
3.2.1 Control and Payment of Subordinates; Independent Contractor. The Services
shall be performed by Consultant or under its supervision. Consultant will determine the means, methods
and details of performing the Services subject to the requirements of this Agreement. City retains
Consultant on an independent contractor basis and not as an employee. Consultant retains the right to
perform similar or different services for others during the term of this Agreement. Any additional personnel
performing the Services under this Agreement on behalf of Consultant shall also not be employees of City
and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages,
salaries, and other amounts due such personnel in connection with their performance of Services under
this Agreement and as required by law. Consultant shall be responsible for all reports and obligations
respecting such additional personnel, including, but not limited to: social security taxes, income tax
withholding, unemployment insurance, disability insurance, and workers compensation insurance.
3.2.2 Schedule of Services. Consultant shall perform the Services expeditiously, within
the term of this Agreement. Consultant represents that it has the professional and technical personnel
required to perform the Services in conformance with such conditions. In order to facilitate Consultant's
conformance with the Schedule, City shall respond to Consultant's submittals in a timely manner. Upon
request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the
Schedule of Services.
3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall
be subject to the approval of City.
3.2.4 Substitution of Key Personnel. Consultant has represented to City that certain key
personnel will perform and coordinate the Services under this Agreement. Should one or more of such
personnel become unavailable, Consultant may substitute other personnel of at least equal competence
upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of
key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any
personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are
determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of
the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by
the Consultant at the request of the City.
3.2.5 City's Representative. The City hereby designates the City Manager, or his or her
designee, to act as its representative for the performance of this Agreement ("City's Representative"). City's
Representative shall have the power to act on behalf of the City for all purposes under this Agreement.
Consultant shall not accept direction or orders from any person other than the City's Representative or his
or her designee.
3.2.6 Consultant's Representative. Consultant will designate to act as its representative
for the performance of this Agreement ("Consultant's Representative"). Consultant's Representative shall
have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement.
The Consultant's Representative shall supervise and direct the Services, usingh Ls�he best skill and
attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for
the satisfactory coordination of all portions of the Services under this Agreement.
3.2.7 Coordination of Services: Consultant agrees to work closely with City staff in the
performance of Services and shall be available to City's staff, consultants and other staff at all reasonable
times.
3.2.8 Standard of Care; Performance of Employees: Consultant shall perform all
Services under this Agreement in a skillful and competent manner, consistent with the standards generally
recognized as being employed by professionals in the same discipline in the State of California. Consultant
represents and maintains that it is skilled in the professional calling necessary to perform the Services.
Consultant warrants that all employees and subcontractors shall have sufficient skill and experience to
perform the Services assigned to them. Finally, Consultant represents that it, its employees and
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally
required to perform the Services, including a City Business License, and that such licenses and approvals
shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions
of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from
the City, any services necessary to correct errors or omissions which are caused by the Consultant's failure
to comply with the standard of care provided for herein.
3.2.9 Laws and Regulations. Consultant shall keep itself fully informed of and in
compliance with all local, state and federal laws, rules and regulations in any manner affecting the
performance of the Project or the Services, including but not limited to the Americans with Disabilities Act
(ADA), and all CaVOSHA requirements, and shall give all notices required by law. Consultant shall be liable
for all violations of such laws and regulations in connection with Services. If the Consultant performs any
work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the
City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend,
indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant
to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or
alleged failure to comply with such laws, rules or regulations.
3.2.10 Insurance: Consultant shall maintain prior to the beginning of and for the duration
of this Agreement insurance coverage as specified in Exhibit B attached to and part of this agreement.
3.2.11 Safety: Contractor shall execute and maintain its work so as to avoid injury or
damage to any person or property. In carrying out its Services, the Consultant shall at all times be in
compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all
necessary precautions for the safety of employees appropriate to the nature of the work and the conditions
under which the work is to be performed. Safety precautions as applicable shall include, but shall not be
limited to: (A) adequate fife protection and life saving equipment and procedures; (B) instructions in
accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection
ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other
safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents
or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures.
3.3 Fees and Payments
3.3.1 Compensation. Consultant shall receive compensation, including authorized
reimbursements, for all Services rendered under this Agreement and shall not exceed INSERT COST
AMOUNT per fiscal year. The City agrees to pay Consultant a fee of INSERT COST AMOUNT WRITTEN
($INSERT NUMBERICAL COST) a month. Extra Work maybe authorized in writing, as described below,
and will be compensated at the rates and manner set forth in this Agreement.
3.3.2 Payment of Compensation. Consultant shall submit to City a monthly itemized
statement which indicates work completed and Services rendered by Consultant. The statement shall
describe the amount of Services and supplies provided since the initial commencement date, or since the
start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within
45 days of receiving such statement, review the statement and pay all approved charges thereon.
3.3.3 Reimbursement for Expenses: Consultant shall not be reimbursed for any
expenses unless authorized in writing by City.
3.3.4 Extra Work: At any time during the tens of this Agreement, City may request that
Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by City
to be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate
would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated
for, Extra Work without written authorization from City's Representative.
3.3.5 Prevailing Wages: Consultant is aware of the requirements of California Labor
Code Section 1720, et seq., and 1770, at seq., as well as California Code of Regulations, Title 8, Section
1600, at seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
performance of other requirements on "public works" and "maintenance" project, as defined by the
Prevailing Wage Laws, and if the total compensation is $1,000 or more, Consultant agrees to fully comply
with such Prevailing Wage Laws. City shall provide Consultant with a copy of the prevailing rates of per
diem wages in effect at the commencement of this Agreement. Consultant shall make copies of the
prevailing rates of per diem wages for each craft; classification or type of worker needed to execute the
Services available to interested parties upon request, and shall post copies at the Consultants principal
place of business and at the project site. Consultant shall defend, indemnify and hold the City, its elected
officials, officers, employees and agents free and harmless from any claim or liability arising out of any
failure or alleged failure to comply with the Prevailing Wage Laws.
3.4 Accounting Records.
3.4.1 Maintenance and Inspection: Consultant shall maintain complete and accurate
records with respect to all costs and expenses incurred under this Agreement. All such records shall be
clearly identifiable. Consultant shall allow a representative of City during normal business hours to
examine, audit, and make transcripts or copies of such records and any other documents created pursuant
to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and
activities related to the Agreement for a period of three (3) years from the date of final payment under this
Agreement.
3.5 General Provisions.
3.5.1 Termination of Agreement.
3.5.1.1 Grounds for Termination: City may, by written notice to Consultant,
terminate the whole or any part of this Agreement at any time and without cause by giving written notice to
Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the
effective date of such termination. Upon termination, Consultant shall be compensated only for those
services which have been adequately rendered to City, and Consultant shall be entitled to no further
compensation. Consultant may not terminate this Agreement except for cause.
3.5.1.2 Effect of Termination: If this Agreement is terminated as provided herein,
City may require Consultant to provide all finished or unfinished Documents/ Data and other information of
any kind prepared by Consultant in connection with the performance of Services under this Agreement.
Consultant shall be required to provide such document and other information within fifteen (15) days of the
request.
3.5.1.3 Additional Services: In the event this Agreement is terminated in whole or
in part as provided herein, City may procure, upon such terms and in such manner as it may determine
appropriate, services similar to those terminated.
3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall
be given to the respective parties at the following address, or at such other address as the respective parties
may provide in writing for this purpose:
KaP.F
NAME
AMEESS
. to
101.
CITr
City of Rosemead
8838 E. Valley Boulevard
Rosemead, CA 91770
Attn: Director of Public Works
Such notice shall be deemed made when personally delivered or when mailed,
forty-eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the party
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred,
regardless of the method of service.
3.5.3 Ownership of Materials and Confidentiality.
3.5.3.1 Documents & Data; Licensing of Intellectual Property: This Agreement creates a
non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all
copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings,
estimates, and other documents or works of authorship fixed in any tangible medium of expression,
including but not limited to, physical drawings or data magnetically or otherwise recorded on computer
diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents
& Data'). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive
and perpetual license for any Documents & Data the subcontractor prepares under this Agreement.
Consultant represents and warrants that Consultant has the legal right to license any and all Documents &
Data. Consultant makes no such representation and warranty in regard to Documents & Data which were
prepared by design professionals other than Consultant or provided to Consultant by the City. City shall
not be limited in any way in its use of the Documents and Data at any time, provided that any such use not
within the purposes intended by this Agreement shall be at City's sole risk.
3.5.3.2 Confidentiality. All ideas, memoranda, specifications, plans, procedures,
drawings, descriptions, computer program data, input record data, written information, and other
Documents and Data either created by or provided to Consultant in connection with the performance of this
Agreement shall be held confidential by Consultant. Such materials shall not, without the prior written
consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor
shall such materials be disclosed to any person or entity not connected with the performance of the Services
or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally
known, or has become known, to the related industry shall be deemed confidential. Consultant shall not
use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the
Project in any magazine, trade paper, newspaper, television or radio production or other similar medium
without the prior written consent of City.
3.5.4 Cooperation; Further Acts: The Parties shall fully cooperate with one another, and
shall take any additional acts or sign any additional documents as may be necessary, appropriate or
convenient to attain the purposes of this Agreement.
3.5.5 Attorney's Fees: If either party commences an action against the other party,
either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing
party in such litigation shall be entitled to have and recover from the losing party reasonable attorney's fees
and all costs of such action.
3.5.6 Indemnification: To the fullest extent permitted by law, Consultant shall defend,
indemnify and hold the City, its officials, officers, employees, volunteers and agents free and harmless from
any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or
equity, to property or persons, including wrongful death, in any manner arising out of or incident to any
alleged acts, omissions or willful misconduct of Consultant, its officials, officers, employees, agents,
consultants and contractors arising out of or in connection with the performance of the Services, the Project
or this Agreement, including without limitation the payment of all consequential damages and attorneys
fees and other related costs and expenses. Consultant shall defend, at Consultant's own cost, expense
and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be
brought or instituted against City, its directors, officials, officers, employees, agents or volunteers.
Consultant shall pay and satisfy any judgment, award or decree that may be rendered against City or its
directors, officials, officers, employees, agents or volunteers, in any such suit, action or other legal
proceeding. Consultant shall reimburse City and its directors, officials, officers, employees, agents and/or
volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in
enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to
insurance proceeds, if any, received by the City, its directors, officials officers, employees, agents or
volunteers.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
3.5.7 Entire Agreement: This Agreement contains the entire Agreement of the parties
with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or
agreements. This Agreement may only be modified by a writing signed by both parties.
3.5.8 Governing Law: This Agreement shall be governed by the laws of the State of
California. Venue shall be in Los Angeles County.
3.5.9 Time of Essence: Time is of the essence for each and every provision of this
Agreement.
3.5.10 City's Right to Employ Other Consultants: City reserves right to employ other
consultants in connection with this Project.
3.5.11 Successors and Assigns: This Agreement shall be binding on the successors and
assigns of the parties.
3.5.12 Assignment or Transfer: Consultant shall not assign, hypothecate, or transfer,
either directly or by operation of law, this Agreement or any interest herein without the prior written consent
of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees
shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer.
3.5.13 Construction; References; Captions: Since the Parties or their agents have
participated fully in the preparation of this Agreement, the language of this Agreement shall be construed
simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time,
days or period for performance shall be deemed calendar days and not work days. All references to
Consultant include all personnel, employees, agents, and subcontractors of Consultant, except as
otherwise specified in this Agreement. All references to City include its elected officials, officers,
employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the
various articles and paragraphs are for convenience and ease of reference only, and do not define, limit,
augment, or describe the scope, content, or intent of this Agreement.
3.5.14 Amendment; Modification: No supplement, modification, or amendment of this
Agreement shall be binding unless executed in writing and signed by both Parties.
3.5.15 Waiver: No waiver of any default shall constitute a waiver of any other default or
breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service
voluntarily given or performed by a Party shall give the other Party any contractual rights by custom,
estoppel, or otherwise.
3.5.16 No Third Party Beneficiaries: There are no intended third party beneficiaries of
any right or obligation assumed by the Parties.
3.5.17 Invalidity; Severability: If any portion of this Agreement is declared invalid, illegal,
or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in
full force and effect.
3.5.18 Prohibited Interests: Consultant maintains and warrants that it has not employed
nor retained any company or person, other than a bona fide employee working solely for Consultant, to
solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay
any company or person, other than a bona fide employee working solely for Consultant, any fee,
commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the
award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or
subconsultants to file, a Statement of Economic Interest with the City's Filing Officer as required under state
law in the performance of the Services. For breach or violation of this warranty, City shall have the right to
rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of
City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain
any present or anticipated material benefit arising therefrom.
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City of Rosemead - Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
3.5.19 Equal Opportunity Employment: Consultant represents that it is an equal
opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for
employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-
discrimination shall include, but not be limited to, all activities related to initial employment, upgrading,
demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also
comply with all relevant provisions of City's Minority Business Enterprise program, Affirmative Action Plan
or other related programs or guidelines currently in effect or hereinafter enacted.
3.5.20 Labor Certification: By its signature hereunder, Consultant certifies that it is aware
of the provisions of Section 3700 of the California Labor Code which require every employer to be insured
against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions
of that Code, and agrees to comply with such provisions before commencing the performance of the
Services.
3.5.21 Authority to Enter Agreement: Consultant has all requisite power and authority to
conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the
individuals who have signed this Agreement have the legal power, right, and authority to make this
Agreement and bind each respective Party.
3.5.22 Counterparts: This Agreement may be signed in counterparts, each of which shall
constitute an original.
3.6 Subcontracting.
3.6.1 Prior Approval Required: Consultant shall not subcontract any portion of the work
required by this Agreement, except as expressly stated herein, without prior written approval of City.
Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this
Agreement.
[Signatures on next page]
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
CITY OF ROSEMEAD CONSULTANT
Page 14 of 23
By:
Ben Kim, City Manager Date
Name:
Attest:
Title:
Ericka Hernandez, City Clerk Date
[If Corporation, TWO SIGNATURES,
President OR Vice President AND
Secretary, AND CORPORATE SEAL
OF CONTRACTOR REQUIRED]
Approved as to Form:
By:
Name:
Rachel Richman Date
City Attorney
Title:
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
EXHIBIT A
ENCUMBERS CITY ISSUED REQUEST FOR PROPOSAL DOCUMENTS ANDCONTRACTOR'S
PROPOSAL FOR SERVICES
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City of Rosemead - Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
EXHIBIT B
INSURANCE REQUIREMENTS
Prior to the beginning of and throughout the duration of the Work, Contractor will maintain insurance in
conformance with the requirements set forth below. Contractor will use existing coverage to comply with
these requirements. If that existing coverage does not meet the requirements set forth here, Contractor
agrees to amend, supplement or endorse the existing coverage to do so. Contractor acknowledges that the
insurance coverage and policy limits set forth in this section constitute the minimum amount of coverage
required. Any insurance proceeds available to City in excess of the limits and coverage required in this
agreement and which is applicable to a given loss, will be available to City.
Contractor shall provide the following types and amounts of insurance:
Commercial General Liability Insurance: Contractor shall maintain commercial general liability insurance
with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than
$2,000,000 per occurrence, $5,000,000 general aggregate, for bodily injury, personal injury, and property
damage. The policy must include contractual liability that has not been amended. Any endorsement
restricting standard ISO "insured contract" language will not be accepted.
Business Auto Coverage on ISO Business Auto Coverage form CA 00 01 including symbol 1 (Any Auto) or
the exact equivalent. Limits are subject to review, but in no event to be less that $5,000,000 combined
single limit per accident. If Contractor owns no vehicles, this requirement may be satisfied by a non -owned
auto endorsement to the general liability policy described above. If Contractor or Contractor employees will
use personal autos in any way on this project, Contractor shall provide evidence of personal auto liability
coverage for each such person.
Workers Compensation on a state -approved policy form providing statutory benefits as required by lawwith
employer's liability limits no less than $1,000,000 per accident or disease.
Contractor shall submit to Agency, along with the certificate of insurance, a Waiver of Subrogation
endorsement in favor of Agency, its officers, agents, employees and volunteers.
Excess or Umbrella Liability Insurance (Over Primary) if used to meet limit requirements, shall provide
coverage at least as broad as specified for the underlying coverages. Contractor shall obtain and maintain
an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and
property damage liability coverage at least as broad as the primary coverages set forth above, including
commercial general liability, automobile liability, and employer's liability. Such policy or policies shall include
the following terms and conditions:
A drop down feature requiring the policy to respond if any primary insurance that would otherwise
have applied proves to be uncollectible in whole or in part for any reason;
• Pay on behalf of wording as opposed to reimbursement;
• Concurrency of effective dates with primary policies; and
Policies shall "follow form" to the underlying primary policies.
Insureds under primary policies shall also be insureds under the umbrella or excess policies.
Professional Liability or Errors and Omissions Insurance as appropriate shall be written on a policy form
coverage specifically designed to protect against acts, errors or omissions of the Contractor and "Covered
Professional Services" as designated in the policy must specifically include work performed under this
agreement. The policy limit shall be no less than $1,000,000 per claim and in the aggregate. The policy
must "pay on behalf of the insured and must include a provision establishing the insurer's duty to defend.
The policy retroactive date shall be on or before the effective date of this agreement.
Cyber Liability Insurance. Contractor shall maintain either an endorsement to its general liability policy, or
a separate policy of insurance covering cyber liability. Said coverage shall be in the amount of not less than
Five Million Dollars ($5,000,000) per occurrence, and Five Million Dollars ($5,000,000) in the aggregate.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
Requirements not limiting: Requirements of specific coverage features or limits contained in this Section
are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage
normally provided by any insurance. Specific reference to a given coverage feature is for purposes of
clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive,
or to the exclusion of other coverage, or a waiver of any type. If the Consultant maintains higher limits than
the minimums shown above, the Agency requires and shall be entitled to coverage for the higher limits
maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits
of insurance and coverage shall be available to the Agency.
Insurance procured pursuant to these requirements shall be written by insurers that are admitted carriers
in the state of California and with an A.M. Bests rating of A- or better and a minimum financial size Vll.
General conditions pertaining to provision of insurance coverage by Contractor. Contractor and City agree
to the following with respect to insurance provided by Contractor:
1. Contractor agrees to have its insurer endorse the third -party general liability coverage required
herein to include as additional insureds City, its officials, employees and agents, using standard
ISO endorsement No. CG 2010. Contractor also agrees to require all contractors, and
subcontractors to do likewise.
2. No liability insurance coverage provided to comply with this Agreement shall prohibit Contractor, or
Contractor's employees, or agents, from waiving the right of subrogation prior to a loss. Contractor
agrees to waive subrogation rights against City regardless of the applicability of any insurance
proceeds, and to require all contractors and subcontractors to do likewise.
3. All insurance coverage and limits provided by Contractor and available or applicable to this
agreement are intended to apply to the full extent of the policies. Nothing contained in this
Agreement or any other agreement relating to the City or its operations limits the application of
such insurance coverage.
4. None of the coverages required herein will be in compliance with these requirements if they include
any limiting endorsement of any kind that has not been first submitted to City and approved of in
writing.
5. No liability policy shall contain any provision or definition that would serve to eliminate so-called
"third party action over" claims, including any exclusion for bodily injury to an employee of the
insured or of any contractor or subcontractor.
6. All coverage types and limits required are subject to approval, modification and additional
requirements by the City, as the need arises. Contractor shall not make any reductions in scope of
coverage (e.g. elimination of contractual liability or reduction of discovery period) that may affect
City's protection without City's prior written consent.
7. Proof of compliance with these insurance requirements, consisting of certificates of insurance
evidencing all of the coverages required and an additional insured endorsement to Contractor 's
general liability policy, shall be delivered to City at or prior to the execution of this Agreement. In
the event such proof of any insurance is not delivered as required, or in the event such insurance
is canceled at any time and no replacement coverage is provided, City has the right, but not the
duty, to obtain any insurance it deems necessary to protect its interests under this or any other
agreement and to pay the premium. Any premium so paid by City shall be charged to and promptly
paid by Contractor or deducted from sums due Contractor, at City option.
8. Certificate(s) are to reflect that the insurer will provide 30 days notice to City of any cancellation of
coverage. Contractor agrees to require its insurer to modify such certificates to delete any
exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes
no obligation, or that any party will "endeavor" (as opposed to being required) to comply with the
requirements of the certificate.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
9. It is acknowledged by the parties of this agreement that all insurance coverage required to be
provided by Contractor or any subcontractor, is intended to apply first and on a primary,
noncontributing basis in relation to any other insurance or self-insurance available to City.
10. Contractor agrees to ensure that subcontractors, and any other party involved with the project who
is brought onto or involved in the project by Contractor, provide the same minimum insurance
coverage required of Contractor. Contractor agrees to monitor and review all such coverage and
assumes all responsibility for ensuring that such coverage is provided in conformity with the
requirements of this section. Contractor agrees that upon request, all agreements with
subcontractors and others engaged in the project will be submitted to City for review.
11. Contractor agrees not to self -insure or to use any self-insured retentions or deductibles on any
portion of the insurance required herein and further agrees that it will not allow any contractor,
subcontractor, Architect, Engineer or other entity or person in any way involved in the performance
of work on the project contemplated by this agreement to self -insure its obligations to City. If
Contractor's existing coverage includes a deductible or self-insured retention, the deductible or
self-insured retention must be declared to the City. At that time the City shall review options with
the Contractor, which may include reduction or elimination of the deductible or self-insured
retention, substitution of other coverage, or other solutions.
12. The City reserves the right at any time during the term of the contract to change the amounts and
types of insurance required by giving the Contractor ninety (90) days advance written notice of such
change. If such change results in substantial additional cost to the Contractor, the City will negotiate
additional compensation proportional to the increased benefit to City.
13. For purposes of applying insurance coverage only, this Agreement will be deemed to have been
executed immediately upon any party hereto taking any steps that can be deemed to be in
furtherance of or towards performance of this Agreement.
14. Contractor acknowledges and agrees that any actual or alleged failure on the part of City to inform
Contractor of non-compliance with any insurance requirement in no way imposes any additional
obligations on City nor does it waive any rights hereunder in this or any other regard.
15. Contractor will renew the required coverage annually as long as City, or its employees or agents
face an exposure from operations of any type pursuant to this agreement. This obligation applies
whether or not the agreement is canceled or terminated for any reason. Termination of this
obligation is not effective until City executes a written statement to that effect.
16. Contractor shall provide proof that policies of insurance required herein expiring during the term of
this Agreement have been renewed or replaced with other policies providing at least the same
coverage. Proof that such coverage has been ordered shall be submitted prior to expiration. A
coverage binder or letter from Contractor's insurance agent to this effect is acceptable. A certificate
of insurance and/or additional insured endorsement as required in these specifications applicable
to the renewing or new coverage must be provided to City within five days of the expiration of the
coverages.
17. The provisions of any workers' compensation or similar act will not limit the obligations of Contractor
under this agreement. Contractor expressly agrees not to use any statutory immunity defenses
under such laws with respect to City, its employees, officials and agents.
18. Requirements of specific coverage features or limits contained in this section are not intended as
limitations on coverage, limits or other requirements nor as a waiver of any coverage normally
provided by any given policy. Specific reference to a given coverage feature is for purposes of
clarification only as it pertains to a given issue and is not intended by any party or insured to be
limiting or all-inclusive.
19. These insurance requirements are intended to be separate and distinct from any other provision in
this agreement and are intended by the parties here to be interpreted as such.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
20. The requirements in this Section supersede all other sections and provisions of this Agreement to
the extent that any other section or provision conflicts with or impairs the provisions of this Section.
21. Contractor agrees to be responsible for ensuring that no contract used by any party involved in any
way with the project reserves the right to charge City or Contractor for the cost of additional
insurance coverage required by this agreement. Any such provisions are to be deleted with
reference to City. It is not the intent of City to reimburse any third party for the cost of complying
with these requirements. There shall be no recourse against City for payment of premiums or other
amounts with respect thereto.
22. Contractor agrees to provide immediate notice to City of any claim or loss against Contractor arising
out of the work performed under this agreement. City assumes no obligation or liability by such
notice, but has the right (but not the duty) to monitorthe handling of any such claim or claims if they
are likely to involve City.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
"ATTACHMENT B"
CITY OF ROSEMEAD—SCOPE OF SERVICES
Each contractor's proposed transit model is to replace our current transit services. All proposals
submitted shall be for complete turnkey management and operation of micro -transit and/or ride -
hailing services in the City, meaning nothing remains to be purchased, provided or supplied by City,
other than as noted within the provisions of this RFP.
The City would like to maintain as many aspects of our current transit services, as detailed below.
Dial -a -Ride services:
• Designate at minimum 2 vehicles for DAR services.
• Advance reservation (14 days) or similar.
• All vehicles must be ADA compliant.
• Operate 365 days a year. The City reserves the right to direct the operation of reduced
levels of service on unofficial holidays and during holiday periods.
• Provide service within the city limits and to destinations within 5 miles of the city limits
and for medical appointments to the Kaiser Hospital facility in Baldwin Park and the
Huntington Memorial Hospital area in Pasadena.
Explorer Fixed route:
• One vehicle to provide fixed route service for our current route.
• All vehicles must be ADA compliant.
If the contractor cannot provide one of the provisions listed above, the transit model or service
proposed should attempt to maintain the same level of service for the ridership levels reported in
2023-2024.
The selected contractor will be expected to deliverthe following services:
1. Service Model Development:
o Propose a flexible and scalable micro -transit and/or ride -hailing model tailored to
support current ridership levels and specify the maximum ridership capacity of the
proposed model.
o Address all areas of the city with coverage optimized based on demand and identify
underserved areas where services could be expanded.
o Propose how services will operate (e.g., scheduled rides, on -demand, fixed -route
hybrid) to enhance convenience and accessibility.
2. Technology and App Integration:
o Provide an integrated digital platform (web/mobile app) that allows residents to book
rides, track vehicles, and make payments.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
o Provide real-time updates to riders about service availability and expected pick-up
times.
o Offer contactless payment options and accommodate multiple payment methods
(credit cards, mobile wallets, etc.).
3. Fleet and Vehicles:
o Provide a 100% electric fleet of vehicles that meets the city's transportation needs,
including vehicle types (sedans, vans, electric vehicles, etc.) and size options for
various group sizes.
o At minimum, include two ADA -compliant vehicles to accommodate passengers with
physical disabilities and/or who rely on assisted -mobility devices.
o Ensure the fleet is well-maintained, reliable, and equipped with accessibility features
(e.g., ADA -compliant vehicles).
o Describe the sustainability and environmental impact of the proposed fleet.
4. Service Hours and Operations:
o Offer daily services that accommodate the hours of operation offered through our
current transit services.
o Propose an efficient scheduling and dispatching system to minimize wait times and
improve ride availability.
o Service hours and area may be adjusted according to demand once the services are
underway, contingent upon approval by the City. The City and contractor(s) will work
together to determine service hours, optimal routes, and service area boundaries.
5. Safety and Accessibility:
o Ensure all vehicles comply with California state safety standards.
o Provide services that are fully accessible to people with disabilities, including ADA -
compliant vehicles and processes ensuring adherence to provisions of service
requirements of the Americans with Disabilities Act [37 CFR Subpart G, Sections
37.161 through 37.167] including, but not limited to:
• Maintenance of accessible features.
• Keeping vehicle lifts in operative condition.
■ Lift and securement use.
■ Assisting individuals with disabilities in use of securement systems, ramps and
lifts.
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
• Permitting individuals who do not use wheelchairs, including standees, to use a
vehicle's lift or ramp to enter the vehicle.
• Announcing of stops on fixed route buses.
• Permitting service animals to accompany individuals with disabilities in
vehicles and facilities.
• Making available adequate information concerning transportation services in
accessible formats or technology.
• Not prohibiting an individual with a disability from traveling with a respirator or
portable oxygen supply.
• Ensuring that adequate time is allowed for individuals with disabilities to
complete boarding or disembarking from the vehicle.
o Implement safety protocols for drivers, including background checks, training, and
regular vehicle inspections.
6. Customer Service:
o Provide 24/7 customer support services via phone, chat, or email.
o Establish a process for riders to submit feedback, complaints, or concerns.
7. Employee Selection and Supervision:
o Be responsible for the employment and supervision of all employees necessary to
perform Transit operations. Such responsibilities shall include employee recruitment,
screening, selection, training, supervision, employee relations, evaluation, discipline,
retention and termination.
o Use appropriate driver screening and selection criteriainorder toemploydrivers. These
criteria will include Department of Motor Vehicles license check and physical
examination sufficient to meet all applicable requirements for Transit vehicle
operations.
o Develop, implement, and maintain an employee substance abuse/alcohol abuse -
testing program for all employees in safety -sensitive positions including personnel
engaged in the operation, maintenance and control of Rosemead Transit vehicles and
equipment. Such program will meet all applicable federal requirements promulgated to
implement the Omnibus Transportation Employee Test Act of 1991 and related
supplements and amendments.
o Make all reasonable efforts to ensure that employees having contact with the public in
the course of their duties are of good moral character. Any such employee who is
convicted of a felony or a crime involving moral turpitude before or during the time of
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City of Rosemead — Micro -Transit and Ride -Hailing Services Request for Proposal No. 2025-01
his/her employment shall not be permitted to continue operating Rosemead Transit
services.
o Shall at all times comply with applicable state and federal employment laws, including
section 1735 of the California Labor Code and Title VI of the Civil Rights Act of 1964, as
amended.
8. Data Analytics and Reporting:
o Provide regular reports on service usage, ridership trends, customer feedback, and
other key performance indicators (KPIs).
o Share data and insights that can help improve service planning and operational
efficiency.
9. Marketing and Outreach:
c Develop and execute a marketing plan to promote the new service, including digital,
print, and community engagement initiatives.
o Work with the City to ensure a smooth public launch and maintain ongoing awareness
efforts.
10. Transition Plan:
o Provide a clear transition plan to ensure minimal disruption as Rosemead phases out
current transit services.
o Ensure seamless coordination with existing public transportation services, including
integration with nearby transit networks.
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