CC - Item 5C - Award of Contract for Janitorial Services - Attachment AAttachment A
Request for Proposal
CITY OF ROSEMEAD
8838 E. Valley Boulevard
Rosemead, California 91770
Request for Proposal (RFP) No. 2026-04
Janitorial Services for Various City Facilities
Proposal Submission
Electronic: All interested proposers shall register and submit electronic proposals via the
PlanetBids Vendor Portal:
https://pbsystem.Dlanetbids.com/portal/54150/portal-home
Proposals Due: April 20, 2026, at 10:30 am
Proposals received after the time and date stated above will not be considered.
Contact Person:
Chris Camacho, Public Works Manager
(626) 569-2260, ccamacho@rosemeadca.gov
Inquiries: Any questions or concerns regarding this RFP shall be submitted through the City's
PlanetBids Vendor Portal no later than April 10, 2026, at 5:00 pm. Answers to submitted
questions will be posted on PlanetBids.
Modifications: Any modification of this RFP will be provided through the PlanetBids portal
Issuance Date: March 30, 2026
RFP 2026-04 Page 1 of 49
City of Rosemead
Overview
The City of Rosemead is inviting qualified proposers to submit proposals for Janitorial services
and custodial maintenance services for City administrative, recreation, and park facilities. A list
of the facilities, product specifications, and bid cost forms for the required work are included as
attachments to this request for proposals
The purpose of this RFP is to define the City's minimum requirements, solicit proposals, and
gain adequate information by which the City may evaluate the services offered by proposer(s).
The proposed term of the agreement is for a period of three (3) years, with an option to extend
for two (2) additional one-year terms at the City's discretion.
Background of the City
The City of Rosemead is a suburb located in the San Gabriel Valley, 10 miles east of downtown
Los Angeles. The City is 5.2 square miles (2,344 -acres) in size. Rosemead is a working-class
suburb with a diverse population base.
Rosemead operates under the Council/Manager form of government. The City Council is elected
at large to four years, overlapping terms. The Mayor is elected by a majority vote of the City
Council and rotates each year. The City Manager is appointed by and assists with carrying out
the vision of the City Council.
Scope of Services
Please see Attachment B for the detailed scope of work for Janitorial Services.
Proposal Submission Requirements
Electronic: Prospective bidders shall submit an electronic proposal through the City's Vendor
Portal Hosted by PlanetBids at:
https://pbsystem.l)lanetbids.com/portal/54150/portal-home
All proposals shall be submitted no later than
April 20, 2026, at 10:30 am
Hard copy, faxed emailed or late proposals will not be considered The electronic copy must
be in a searchable PDF format.
RFP 2026-04 Page 2 of 49
City of Rosemead
The proposal must be submitted in the format specified below:
1. Cover Letter: Provide a summary of the proposal, signed by a representative with the
authority to negotiate and bind the proposer. The letter must stipulate that the proposed
pricing shall be valid for a minimum of three (3) years. Indicate the address and telephone
number of the Contractor's office located nearest to Rosemead, California, and the office
from which the contract will be managed. Indicate any conflicts of interest.
2. Background, Experience, and Financial Stability:
o Outline the proposer's history and experience within the last five years for related projects,
including municipal experience; and
o Provide a brief description of the proposer's financial stability and capacity to deliver
services; and
o Certify no pending litigation, bankruptcy proceedings or financial events against the
organization within the last five years.
3. Table of Contents: Provide contents of proposal with page number references for each
section listed below.
4. Approach and Scope of Work: Provide an understanding of the project, scope of work,
schedule, and describe the approach in providing services.
5. References: Provide a minimum of four (4) references for similar projects. Include a contact
name, title, company/organization, address, e-mail, and phone number. References will be
contacted as a part of the selection process. Municipal references highly desired.
6. City Contract and Insurance Requirements: Review Attachment A: Agreement Template
and Insurance Requirements. Provide a statement acknowledging compliance with all terms
of the sample Agreement or provide any comments/revisions for the City to consider.
7. Addenda Acknowledgement: If any Addenda is issued by the City, the proposer shall
acknowledge it in this section.
8. Cost Proposal: Specify the proposed hourly and not -to -exceed costs. Include any additional
cost and pricing details that would typically be part of an agreement with a municipality, and
extra after-hours services or any other services that are considered optional additions. The
proposed prices must remain valid for the entire period indicated unless otherwise specified.
Prospective proposers must provide a cost proposal based on "Cost Form - Attachment C".
RFP 2026-04 Page 3 of 49
City of Rosemead
Evaluation Criteria
Evaluation Criteria Categories:
MAX POINTS
Background and Qualifications
15
Project Understanding and Scope of Work
30
References and Past Experience
20
Responsiveness and Completeness
15
Cost Proposal
20
Total Possible Points
100
Additional categories applicable for Professional Services and contracts over $100K
Community Benefit — Community Investment: maintains a
physical business location within the City of Rosemead and holds
a valid business license for at least one (1) year prior to the RFP
release date, or (2) has satisfactorily completed work for the
City within the past five 5 ears.
1
Community Benefit — Local Engagement: Commitment to
participate in City -approved community service during the term
of the contract.
4
Total Possible Points
105
*Community Benefit — Local Engagement: While the City does not prescribe specific
qualifying activities, vendors are encouraged to propose services that offer meaningful
community benefits. Examples include but are not limited to providing scholarships to
Rosemead school-age residents, participating in City -sponsored cleanup events, engaging in
local school programs such as reading to students, donating trees for City Earth Day
celebrations, or maintaining active membership with the Rosemead Chamber of Commerce.
All proposed activities are subject to City approval.
RFP 2026-04 Page 4 of 49
City of Rosemead
Selection Process
Proposals will be evaluated on the proposer's ability to provide services that meet the
requirements set forth in this RFP. The City reserves the right to make such investigations as it
deems necessary to determine the ability of the proposer to provide services meeting a
satisfactory level of performance in accordance with the City's requirements. The proposer shall
furnish such information and data for this purpose as the City may request, at no cost to the City.
Interviews and presentations may be requested if deemed necessary to fully understand and
evaluate the proposer's capabilities and qualifications.
It is the City's intent to award a single contract to the proposer that can best meet the
requirements of the RFP. The City reserves the right to award a contract to multiple or a single
proposer, or to make no award, whichever is in the best interest of the City.
If there are unresolved issues and negotiations are unsuccessful with the top-ranked proposer,
negotiations with be formally terminated and the City may attempt to negotiate an agreement
with the next highest ranked proposer. The City's right shall be continued until a satisfactory
contract can be negotiated. Award of contract is subject to City Council approval.
All parties submitting proposals are instructed to attend a mandatory pre -proposal
meeting and facility walkthrough. The meeting is scheduled for Thursday, April 9, 2026,
at 9:00 a.m. at Rosemead City Hall Council Chambers, 8838 E. Valley Boulevard,
Rosemead, CA 91770.
The purpose of this meeting is to familiarize contractors with the scope of work and facilities
where this work will be conducted. A guided walkthrough of City facilities, including a typical park
restroom, will be provided. Proposers will also be encouraged to visit all remaining facilities
during business hours. Attendance at the meeting and walkthrough is MANDATORY. Failure
to attend the pre -proposal meeting and walkthrough shall result in disqualification from the RFP
process.
RFP Schedule
Description
RFP Available
Mandatory Pre -Proposal Meeting and
Walkthrough
Deadline to Submit Questions
City Response to Questions Posted on
PlanetBids Vendor Portal
Proposals Due
Award of Contract Presented to City Council
First Day of Contract Services
RFP 2026-04 Page 5 of 49
Dates
March 30, 2026
April 9, 2026, at 9:00 a.m.
April 10, 2026, at 5:00 p.m.
April 14, 2026
April 20, 2026, at 10:30 a.m.
May 12, 2026
June 1, 2026
City of Rosemead
Attachments
Attachment A — Agreement Template and Insurance Requirements
Attachment B — Scope of Work
Attachment C — Map of City Facilities
Attachment D — Cost Forms
M
RFP 2026-04 Page 6 of 49
City of Rosemead
City's Reservation of Rights
By submitting a proposal in response to this RFP, the vendor accepts all terms of the attached
sample agreement with no modifications.
2. Proposers shall carefully read the information contained in this RFP and submit a complete
response to all requirements and questions as directed. Incomplete proposals may be
considered non-responsive and may be rejected at the City's discretion.
3. All information, documentation, and other materials submitted in response to this solicitation
are considered non -confidential and/or non-proprietary and are subject to public disclosure
after the solicitation is completed.
4. The City is not liable for any pre -contractual expenses incurred by any proposer or by any
selected consultant. Each proposer shall protect, defend, indemnify, and hold harmless the
City from any and all liability, claims, or expenses whosever incurred by, or on behalf of, the
entity participating in the preparation of its response to this RFP. Proposers shall prepare
and develop proposals at their sole cost and expense.
The City makes no representations of any kind that an award of an agreement will be made
as a result of this RFP, or subsequent RFP. The City reserves the right to accept or reject
any or all proposals, waive any formalities or minor technical inconsistencies, and/or delete
any item/requirements from this RFP when deemed to be in City's best interest.
6. Failure to comply with all requirements contained in this RFP may result in the rejection of a
proposal.
7. A proposal may be modified or withdrawn in person at any time before the scheduled due
date, provided a receipt for the withdrawn Proposal signed by the proposer's authorized
representative. The City reserves the right to request proof of authorization to withdraw a
Proposal.
8. The City may evaluate the proposals based on the anticipated completion of all or any portion
of the project. The City reserves the right to divide the project into multiple parts, reject any
and all proposals and re -solicit for new proposals, or reject any and all proposals and
temporarily or permanently abandon the project.
9. The City may, in the evaluation of proposals, request clarification from proposers regarding
their proposals, obtain additional material or literature, and pursue other avenues of research
as necessary to ensure that a thorough evaluation is conducted.
10. By submitting a proposal in response to this RFP, the vendor accepts the evaluation process,
acknowledges and accepts that determination will require subjective judgments by the City
and waives all rights to protest or seek any legal remedies whatsoever regarding any aspect
of this RFP.
RFP 2026-04 Page 7 of 49 M
City of Rosemead
11. The City of Rosemead expects the highest level of ethical conduct from proposers, including
adherence to all applicable laws and local ordinances regarding ethical behavior.
12. If an agreement cannot be reached with the highest -ranked proposer, City reserves the right
to terminate negotiations with that party and enter into negotiations with the next highest -
ranked proposer.
13. Finalists in the selection process may be asked to attend an interview once the RFP process
is complete.
14. Acceptance of any proposal is contingent upon the proposer's certification and agreement
by submitting its offer to comply and act in accordance with all provisions of the City's
Municipal Code.
15. All proposals submitted shall be binding for 90 days from the date of submittal.
RFP 2026-04 Page 8 of 49
M
ATTACHMENT A
RFP 2026-04 Page 9 of 49
MAINTENANCE SERVICES CONTRACT
[INSERT PROJECT NAME]
THIS AGREEMENT ("AGREEMENT") is made and entered into effective as of the
day of 20_, by and between the CITY OF ROSEMEAD, a general
law city, located in the County of Los Angeles, State of California, hereinafter referred to
as CITY and , a [California corporation, LLC, sole proprietor]
with principal offices at
hereinafter referred to as CONTRACTOR.
WITNESSETH:
For and in consideration of the promises and of the mutual covenants and
agreements herein contained, said parties hereby agree as follows:
1. RECITALS. This AGREEMENT is made and entered into with respect to
the following facts:
(a) That CITY issued a Request for Proposals to obtain
maintenance services for the CITY; and
(b) That CITY received proposals, and after evaluating these
proposals based upon qualifications, staff determined that CONTRACTOR
was the most qualified to provide those certain
maintenance services to the CITY; and
(c) That based upon Staffs recommendation, the Rosemead City Council has
determined that CONTRACTOR is qualified to provide those certain
maintenance services, and therefore the Rosemead City
Council has elected to engage the services of CONTRACTOR upon the
terms and conditions hereinafter set forth.
2. SERVICES. CONTRACTOR shall perform those services described in
Exhibit A attached hereto and incorporated herein by reference. To the extent that Exhibit
A is a proposal from CONTRACTOR, such proposal is incorporated only for the
description of the scope of services and no other terms and conditions from any such
proposal shall apply to this AGREEMENT. Performance of the work specified herein is
made an obligation of CONTRACTOR under this AGREEMENT, subject to any changes
made subsequently upon the mutual written agreement of the parties.
49362161-9799 v I
Maintenance Contract $50k or More _I _
1212025 Form
RFP 2026-04 Page 10 of 49
3 SCOPE.
AGREEMENT shall include,
hereof.
4. FEE.
rendered pursuant to this
The services to be performed by CONTRACTOR under this
but not be limited to, those services specified in Paragraph 2
Compensation to CONTRACTOR forthe total services to be
AGREEMENT shall be in an amount not to exceed
5. EXTRA SERVICES. No extra services shall be rendered by
CONTRACTOR under this AGREEMENT unless such extra services first shall have been
authorized in writing by the CITY. Any such services so authorized shall be paid by the
CITY at the rates set forth in Exhibit A of this AGREEMENT.
6. PAYMENT BY CITY.
(a) CONTRACTOR must furnish CITY with an invoice for all services rendered
pursuant to this AGREEMENT. CONTRACTOR may not submit invoices
more often than once every 30 days.
(b) CITY will review each invoice and determine whether the services rendered
in in accordance with this AGREEMENT. The CITY may require
CONTRACTOR to provide a release of all undisputed amounts contained
in the invoice.
(c) If CITY disputes any item on an invoice, CITY will give CONTRACTOR
notice stating the reasons for the dispute. The parties will meet and confer
in good faith to attempt to resolve the dispute.
(d) Except as to any charges for the services rendered that the CITY disputes,
CITY will cause CONTRACTOR to be paid within 30 days of the date of the
invoice or the date that CONTRACTOR furnishes CITY with a release of
all undisputed amounts, whichever occurs later.
(e) In the event there is any claim specifically excluded by CONTRACTOR
from the operation of any release, CITY may retain an amount not to
exceed the amount of the excluded claim.
(f) Said compensation shall cover all expenses, losses, damages, and
consequences arising out of the nature of the work during its progress or
prior to its acceptance including those for well and faithfully completing the
work and the whole thereof in the manner and time specked in the
AGREEMENT, and also including those arising form actions of the
elements, unforeseen difficulties or obstructions encountered in the
prosecution of the work, suspension or discontinuance of the work, and all
other unknowns or risks of any description connected with the work.
7. CITY SUPERVISION. The or his/her
designee, shall have the right of general supervision of all work performed by
CONTRACTOR and shall be the CITY's agent with respect to obtaining CONTRACTOR's
4936-2161-9799 v
Maintenance Contract $50k or More -2-
1212025 Form
RFP 2026-04 Page 11 of 49
compliance hereunder. No payment for any services rendered under this AGREEMENT
shall be made without the prior written approval of the CITY
8. TIME. The term of this AGREEMENT shall expire on
unless sooner terminated as provided in Section 12 herein. The CITY retains
and absolute discretion options to extend said AGREEMENT for up to two (2)
extensions.
9. TERMINATION OF AGREEMENT.
at its sole
one-year
(a) Except as otherwise provided, CITY may terminate this AGREEMENT at
any time with or without cause upon providing written notice to
CONTRACTOR at least ten (10) days before the effective termination date.
Notice of termination will be in writing. In the event of a termination for
convenience, the CITY, based upon work accomplished by
CONTRACTOR prior to notice of such termination, shall determine the
amount of fees to be paid to CONTRACTOR for such services based upon
accepted practices of the CONTRACTOR'S field of work, and such finding
by the CITY, and shall be final and conclusive as to the amount of such
fee.
(b) Should the AGREEMENT be terminated pursuant to this Section,
CONTRACTOR shall immediately cease work except for work necessary
to secure the job site and any materials not yet incorporated into the work.
Once the job site is secured, CONTRACTOR shall vacate the premises.
CITY may procure on its own terms services similar to those terminated.
(c) Upon termination of this AGREEMENT by CITY, CONTRACTOR shall
transfer possession of all fixed items, including but not limited to fencing,
construction trailers, and any other equipment or materials affixed to the
project site, to CITY. CONTRACTOR shall ensure that all such items are
in good working condition and free from any liens or encumbrances.
CONTRACTOR shall provide CITY with all necessary documentation
related to the fixed items, including warranties, maintenance records, and
any other relevant information. CONTRACTOR shall also coordinate with
CITY to facilitate the smooth handover of these items.
(d) By executing this document, CONTRACTOR waives any and all claims for
damages that might otherwise arise from CITY's termination under this
Section.
10. INDEPENDENT CONTRACTOR. CONTRACTOR is and will at all times
remain as to CITY a wholly independent contractor. Neither the CITY nor any of its officers,
employees, or agents will have control over the conduct of CONTRACTOR or any of
CONTRACTOR's officers, employees, agents or subcontractors, except as expressly set
forth in the AGREEMENT. CONTRACTOR may not at any time or in any manner represent
that it or any of its officers, employees, agents, or subcontractors are in any manner
officers, employees, agents or subcontractors of CITY.
4936-2161-9799 v I
Maintenance Contract $50k or More -3-
1212025 Fonn
RFP 2026-04 Page 12 of 49
11. NONASSIGNMENT. This AGREEMENT is not assignable either in whole
or in part by CONTRACTOR without the written consent of CITY.
12. INDEMNIFICATION. To the furthest extent permitted by law (including,
without limitation, Civil Code Section 2782), CONTRACTOR hereby agrees to and shall
hold CITY, its elective and appointive boards, officers, agents, employees, and volunteers,
harmless from any liability for damage or claims for damage for personal injury, including
death, as well as from claims for property damage which may arise from CONTRACTOR's
negligent acts, errors or omissions under this AGREEMENT. CONTRACTOR agrees to,
and shall defend CITY and its elective and appointive boards, officers, agents, employees,
and volunteers from any suits or actions at law or in equity for damages caused, or alleged
to have been caused, by reason of any of the aforesaid negligent acts, errors or omission;
provided
(a) That CITY does not, and shall not, waive any rights against CONTRACTOR
which it may have by reason of the aforesaid hold -harmless AGREEMENT
because of the acceptance by CITY or the deposit with CITY by
CONTRACTOR, of any of the insurance policies hereinafter described in
this AGREEMENT.
(b) That the aforesaid hold -harmless AGREEMENT by CONTRACTOR shall
apply to all damages and claims for damages of every kind suffered, or
alleged to have been suffered, by reason of any of the aforesaid operations
of CONTRACTOR, or any subcontractor of CONTRACTOR, regardless of
whether or not such insurance policies shall have been determined to be
applicable to any of such damages or claims for damages.
(c) The provisions of this section do not apply to Claims occurring as a result
of the CITY's sole negligence or willful acts or omissions. In the event of
any dispute between CONTRACTOR and CITY, as to whether liability
arises from the sole or active negligence of the CITY or its officers,
employees, or agents, CONTRACTOR will be obligated to pay for CITY's
defense until such time as a final judgment has been entered adjudicating
the CITY as solely or actively negligent. CONTRACTOR will not be entitled
in the absence of such a determination to any reimbursement of defense
costs including but not limited to attorney's fees, expert fees, and costs of
litigation.
13. NON-DISCRIMINATION. CONTRACTOR shall not discriminate in its
recruiting, hiring, promotion, demotion or termination practices on the basis of race,
religious creed, color, national origin, ancestry, physical disability, mental disability,
medical condition, martial status, sex, age, or sexual orientation in the performance of this
AGREEMENT and shall comply with the provisions of the California Fair Employment and
Housing Act as set forth in Part 2.8 of Division 3, Title 2 of the California Government
Code; the Federal Civil Rights Act of 1964, as set forth in Public Law 88-352, and all
amendments thereto; Executive Order 11246; and all administrative rules and regulations
issued pursuant to such acts and order.
14. PREVAILING WAGES. CONTRACTOR is aware of and agrees to abide
by the provisions of California Labor Code Sections 1720, et seq., as well as 1771, 1773,
4936-2161-9799 v
Maintenance Contract $50k or More -4-
12/2025 Form
RFP 2026-04 Page 13 of 49
1773.1, 1773.6, 1773.7, 1775 and 1776, pertaining to the obligation to pay prevailing
wages with respect to the performance of work as described in Paragraph 2 herein. Copies
of the prevailing rate of per diem wages and the general prevailing rate for holiday and
overtime work for each craft are available upon request from the CITY. A copy of the
prevailing rate of per diem wages shall be posted at the job site.
CONTRACTOR and its subcontractors must keep accurate certified payroll records
showing the name, occupation, and the actual per diem wages paid to each worker
employed in connection with this AGREEMENT. If requested by CITY, CONTRACTOR
must provide copies of the records at its cost.
15. UNAUTHORIZED ALIENS. CONTRACTOR hereby promises and agrees
to comply with all of the provisions of the Federal Immigration and Nationality Act (8 USCA
1101, at seq.), as amended; and, in connection therewith, shall not employ unauthorized
aliens as defined therein. Should CONTRACTOR so employ such unauthorized aliens for
the performance of work and/or services covered by this AGREEMENT, and should the
Federal Government impose sanctions against the CITY for such use of unauthorized
aliens, CONTRACTOR hereby agrees to, and shall, reimburse CITY for the cost of all
such sanctions imposed, together with any and all costs, including attorney's fees,
incurred by the CITY in connection therewith.
16 WAIVER. Waiver by any party hereto of any term, condition, or covenant
of this AGREEMENT shall not constitute the waiver of any other term, condition or
covenant hereof.
17. ATTORNEY'S FEES. If litigation is reasonably required to enforce or
interpret the provisions of this AGREEMENT, the prevailing party in such litigation shall
be entitled to an award of reasonable attorney's fees, in addition to any other relief to
which it may be entitled.
18. BINDING EFFECT. This AGREEMENT shall be binding upon the heirs,
executors, administrators, successors and assigns of the parties hereto.
19. PROVISIONS, CUMULATIVE. The provisions of this AGREEMENT are
cumulative and in addition to and not in limitation of any rights or remedies available to
CITY.
20. NO PRESUMPTION RE: DRAFTER. The parties acknowledge and agree that the
terms and provisions of this AGREEMENT have been negotiated and discussed between
the parties and their attorneys, and this AGREEMENT reflects their mutual AGREEMENT
regarding the same. Because of the nature of such negotiations and discussions it would
be inappropriate to deem any party to be the drafter of this AGREEMENT; and, therefore,
no presumption for or against validity or as to any interpretation hereof, based upon the
identity of the drafter, shall be applicable in interpreting or enforcing this AGREEMENT.
21. ASSISTANCE OF COUNSEL. Each party to this AGREEMENT warrants
to each other party as follows:
4936-2161-9799 v
Maintenance Contract $50k or More _5-
12/2025 Form
RFP 2026-04 Page 14 of 49
(a) That each party either had the assistance of counsel or had counsel
available to it, in the negotiation for, and execution of, this AGREEMENT,
and all related documents; and,
(b) That each parry has lawfully authorized the execution of this AGREEMENT.
22. MODIFICATION. This AGREEMENT shall not be modified except by
written agreement of the parties.
23. GOVERNING LAW. This AGREEMENT shall be interpreted and construed
according to the laws of the State of California.
24. NOTICE. Whenever it shall be necessary for either parry to serve notice
on the other regarding this AGREEMENT, such notice must be furnished in writing by
either party to the other and shall be served by personal service as required in judicial
proceedings or by certified mail, postage prepaid, return receipt requested, addressed to
the parties as follows:
CITY:
CONTRACTOR:
City of Rosemead
8838 East Valley Boulevard
Rosemead CA 91770
Tel:
Email:
Tel:
Email:
Notice will be deemed effective on the date personally delivered or transmitted by
facsimile. If the notice is mailed, notice will be deemed given three days after deposit of
the same in the custody of the United States Postal Service, postage prepaid, for first
class delivery, or upon delivery if using a major courier service with tracking capabilities.
Changes may be made in the names or addresses of persons to whom notices are to be
given by giving notice in the manner prescribed in this paragraph. Changes may be made
in the names or addresses of persons to whom notices are to be given by giving notice in
the manner prescribed in this paragraph.
25. FORCE MAJEURE. Neither party shall be responsible for delays or failures in
performance resulting from acts beyond the control of the offending party. Such acts shall
include, but not be limited to, acts of God, fire, flood, earthquake, or other natural disaster,
nuclear accident, explosion war, terrorist attack, embargo, strike, lockout, riot, freight
embargo, public regulated utility, or government statutes or regulations superimposed
after the fact. Notwithstanding the foregoing, this provision shall only have effect if written
notice of the force majeure event is given by the party claiming such excuse for delay
within ten days of the commencement of such event.
4936-2161-9799 v
Maintenance Contract $50k or More
1212025 Form
RFP 2026-04 Page 16 of 49
26. INSURANCE. CONTRACTOR shall not commence work under this
AGREEMENT until CONTRACTOR shall have obtained all insurance required by this
AGREEMENT and such insurance shall have been approved by CITY as to form, amount
and carrier, nor shall CONTRACTOR allow any subcontractor of CONTRACTOR to
commence work on any subcontract until all similar insurance required of the
subcontractor of CONTRACTOR shall have been so obtained and approved.
A. WORKERS' COMPENSATION INSURANCE. CONTRACTOR shall take
out and maintain, during the life of this contract, Workers' Compensation
Insurance and Employer's Liability Insurance for all of CONTRACTOR's
employees employed to perform the SERVICES as described section 2 of
the AGREEMENT; and, if any work is sublet, CONTRACTOR shall require
the subcontractor of CONTRACTOR similarly to provide Workers'
Compensation Insurance and Employers' Liability Insurance in accordance
with the laws of the State of California, Section 3700 for all of the latter's
employees, unless such employees are covered by the protection afforded
by CONTRACTOR. If any class of employees engaged in work under this
AGREEMENT is not protected under any Workers' Compensation law,
CONTRACTOR shall provide and shall cause each subcontractor of
CONTRACTOR to provide adequate insurance for the protection of
employees not otherwise protected. CONTRACTOR shall indemnify CITY
for any damage resulting to it from failure of either CONTRACTOR or any
subcontractor of CONTRACTOR to take out or maintain such insurance.
i. Workers Compensation Insurance in the amount of not less than
Statutory Limits set by the State of California.
ii. Employer's Liability Insurance in the amount of not less than ONE
MILLION DOLLAR ($1,000,000).
B. GENERAL LIABILITY AND AUTOMOBILE LIABILITY INSURANCE.
Commercial General Liability Insurance. CONTRACTOR shall
maintain commercial general liability insurance with coverage at least
as broad as Insurance Services Office form CG 00 01, in an amount
not less than $1,000,000 per occurrence, $2,000,000 general
aggregate, for bodily injury, personal injury, and property damage. The
policy must include contractual liability that has not been amended.
Any endorsement restricting standard ISO "insured contract" language
will not be accepted.
4936-2161-9799 v
Maintenance Contract $50k or More _7-
12/2025 Form
RFP 2026-04 Page 16 of 49
ii. Automobile Liability Insurance. CONTRACTOR shall maintain
automobile insurance at least as broad as Insurance Services Office
form CA 00 01 covering bodily injury and property damage for all
activities of the CONTRACTOR arising out of or in connection with
work to be performed under this agreement, including coverage for
any owned, hired, non -owned, or rented vehicles, in an amount not
less than $1,000,000 combined single limit for each accident.
C. PROOF OF INSURANCE. CONTRACTOR shall provide certificates of
insurance and required endorsements to CITY as evidence of
insurance coverage required herein. Insurance certificates and
endorsements must be approved by CITY prior to the commencement
of work. Current certification of insurance shall be kept on file with CITY
for the contract period and any additional length of time required
thereafter. CITY reserves the right to require complete, certified copies
of all required insurance policies, at any time.
D. NOTICE TO COMMENCE WORK. The CITY will not issue any notice
authorizing CONTRACTOR or any subcontractor to commence work
under this AGREEMENT until CONTRACTOR has provided to the
CITY Clerk the proof of insurance as required..
E. DURATION OF COVERAGE. CONTRACTOR shall procure and maintain for
the contract period, and any additional length of time required thereafter,
insurance against claims for injuries to persons or damages to property, or
financial loss which may arise from or in connection with the performance of
work hereunder by CONTRACTOR, their agents, representatives, employees,
or subcontractors.
F. PRIMARY/NONCONTRIBUTING. Coverage provided by CONTRACTOR shall
be primary and an insurance or self-insurance procured or maintained by CITY
shall not be required to contribute with it. The limits of insurance required herein
may be satisfied by a combination of primary and umbrella or excess
insurance. Any umbrella or excess insurance shall contain or be endorsed to
contain a provision that such coverage shall also apply on primary and non-
contributory basis for the benefit of CITY before the CITY's own insurance or
self-insurance shall be called upon to protect it as named insured.
G. CITY'S RIGHTS OF ENFORCEMENT. In the event any policy of insurance
required under this agreement does not comply with these specifications or is
canceled and not replaced, CITY has the right but not the duty to obtain the
insurance it deems necessary, and any premium paid by CITY will be promptly
reimbursed by CONTRACTOR or CITY will withhold amounts sufficient to pay
premium from CONTRACTOR'S payments. In the alternative, CITY may
cancel this agreement.
H. ACCEPTABLE INSURERS. All insurance policies shall be issued by an
insurance company currently authorized by the Insurance Commissioner to
transact business of insurance or is on the List of Approved Surplus Line
Insurers in the State of California, with an assigned policyholder's Rating of A-
4936-2161-9799 v
Maintenance Contract $50k or More -8-
12/2025 Form
RFP 2026-04 Page 17 of 49
(or higher) and Financial Size Category Class VII (or larger) in accordance with
the latest edition of Best' Key Rating Guide, unless otherwise approved by the
Director of Human Resources & Risk Management.
WAIVER OF SUBROGATION. All insurance coverage maintained or procured
pursuant to this agreement shall be endorsed to waive subrogation against
CITY, its elected or appointed officers, agents, officials, employees,
representatives and volunteers or shall specifically allow CONTRACTOR or
others providing insurance evidence in compliance with these specifications to
waive their right of recovery prior to a loss. CONTRACTOR hereby waives its
own right of recovery against CITY and shall require similar written express
waivers and insurance clauses from each of its subcontractors.
J. ENFORCEMENT OF CONTRACT PROVISIONS (NON ESTOPPEL).
CONTRACTOR acknowledges and agrees that any actual or alleged failure on
part of the CITY to inform CONTRACTOR of non-compliance with any
requirement imposes no additional obligations on the CITY nor does it waive
any rights hereunder.
K. REQUIREMENTS NOT LIMITING. Requirements of specific coverage features
or limits contained in this section are not intended as limitation on coverage,
limits or other requirements, or a waiver of any coverage normally provided by
any insurance. Specific reference to a given coverage feature is for purposes
of clarification only as it pertains to a given issue and is not intended by any
party or insured to be all inclusive, or to the exclusion of other coverage, or a
waiver of any type. If the CONTRACTOR maintains higher limits than the
minimums shown above, the CITY requires and shall be entitled to coverage
for the higher limits maintained by the CONTRACTOR. Any available
insurance proceeds in excess of the specified minimum limits of insurance and
coverage shall be available to the CITY.
L. NOTICE OF CANCELLATION. CONTRACTOR agrees to oblige its insurance
agent or broker and insurers to provide the CITY with a thirty (30) day notice
of cancellation (except for nonpayment for which a ten (10) day notice is
required) or nonrenewal of coverage for each required coverage. If any of the
CONTRACTOR'S insurers are unwilling to provide such notice, then
CONTRACTOR shall have the responsibility of notifying the CITY immediately
in the event of CONTRACTOR'S failure to renew any of the required insurance
coverages, or insurer's cancellation or nonrenewal.
M. ADDITIONAL INSURED STATUS. General Liability, Automobile Liability, and
umbrella/excess liability insurance policies shall provide or be endorsed to
provide that CITY and its officers, officials, employees, agents,
representatives, and volunteers shall be additional insureds under such
policies.
N. PROHIBITION OF UNDISCLOSED COVERAGE LIMITATIONS. None of the
coverages required herein will be in compliance with these requirements if they
4936-2161-9799 v 1
Maintenance Contract $50k or More -9-
12/2025 Form
RFP 2026-04 Page 18 of 49
include any limiting endorsement of any kind that has not been first submitted
to CITY and approved of in writing.
O. SEPARATION OF INSUREDS. A severability of interests provision must apply
for all additional insureds ensuring that CONTRACTOR'S insurance shall apply
separately to each insured again whom claim is made or suit is brough, except
with respect to the insurer's limits of liability. The policy(ies) shall not contain
any cross -liability exclusions.
P. PASS THOUGH CLAUSE. CONTRACTOR agrees to ensure that its
subcontractors, subcontractors, and any other party who is brough onto or
involved in the projectiservice by CONTRACTOR (hereinafter collectively
"subcontractor'), provide the same minimum insurance coverage and
endorsements required of CONTRACTOR. CONTRACTOR agrees to monitor
and review all such coverage and assumes all responsibility for ensuring that
such coverage is provided in conformity with the requirements of this section.
However, in the event CONTRACTOR'S subcontractor cannot comply with this
requirement, which proof must be submitted to the CITY, CONTRACTOR shall
be required to ensure that its subcontractor provide and maintain insurance
coverage and endorsements sufficient to the specific risk of exposure involved
with subcontractor's scope of work and services, with limits less than required
of the CONTRACTOR, but in all other terms consistent with the
CONTRACTOR's requirements under this agreement. This provision does not
relieve the CONTRACTOR' of its contractual obligations under the agreement
and/or limit its liability to the amount of insurance coverage provided by its
subcontractors. This provision is intended to solely provide CONTRACTOR
with the ability to utilize a subcontractor who may be otherwise qualified to
perform the work or services but may not carry the same insurance limits as
required of the CONTRACTOR under this agreement given the limited scope
of work or services provided by the subcontractor. CONTRACTOR agrees that
upon request, all agreements with subcontractors, and others engaged in this
project, will be submitted to CITY for review.
Q. CITY'S RIGHT TO REVISE SPECIFICATIONS. The CITY reserves the right to
at any time during the term of the contract to change the amounts and types of
insurance required by giving the CONTRACTOR ninety (90) days advance
written notice of such change. If such change results in substantial additional
cost to the CONTRACTOR, the CITY and CONTRACTOR may renegotiate the
CONTRACTOR'S compensation.
R. SELF-INSURED RETENTIONS. Any self-insured retentions must be declared
to and approved by CITY. CITY reserves the right to require that self-insured
retentions be eliminated, lowered, or replaced by a deductible, or require proof
of ability to pay losses and related investigations, claim administrative, and
defense expenses within the retention through confirmation from the
underwriter.
S. TIMELY NOTICE OF CLAIMS. CONTRACTOR shall give CITY prompt and
timely notice of claims made or suits instituted that arise out of or result from
4936-2161-9799 vl
Maintenance Contract $50k or More _10-
12/2025
10_12/2025 Fonn
RFP 2026-04 Page 19 of 49
CONTRACTOR'S performance under this agreement, and that involve or may
involve coverage under any of the required liability policies.
T. ADDITIONAL INSURANCE. CONTRACTOR shall also procure and maintain,
at this own cost and expense, any additional kinds of insurance, which in its
own judgment may be necessary for its proper protection and prosecution of
the work.
27. ELECTRONIC TRANSMISSION OF AGREEMENT AND SIGNATURE.
The Parties agree that this AGREEMENT may be signed and transmitted by electronic
mail by either/any or both/all Parties, and that such electronically transmitted signatures
or hard copy reproduction shall have the same force and effect as original signatures, in
accordance with California Government Code section 16.5 and Civil Code section 1633.7.
IN WITNESS WHEREOF, the parties hereto have caused this AGREEMENT to be
executed on the date first above written by their respective officers duly authorized in that
behalf.
Signatures on next page
4936-2161-9799 v1
Maintenance Contract $50k or More -t 1-
1212025 Form
RFP 2026-04 Page 20 of 49
CITY OF ROSEMEAD
Ben Kim, City Manager
ATTEST:
Ericka Hernandez, City Clerk
APPROVED AS TO FORM:
Rachel Richman
City Attorney
4936-2161-9799 v I
Maintenance Contract $50k or More
1212025 Form
RFP 2026-04 Page 21 of 49
Date
Date
Date
-12-
CONTRACTOR
[INSERT COMPANY NAME]
Tax Payer
Print
Title:
(President, VP)
Signature
Print Name:
(Treasurer, Secretary)
Exhibit A
Scope of Work
4936-2161-9799 v
Maintenance Contract $50k or More
1212025 Form
RFP 2026-04 Page 22 of 49
ATTACHMENT B
RFP 2026-04 Page 23 of 49
Exhibit A — Scope of Work
The Contractor shall provide, at its expense, all labor, materials, equipment, tools,
services, and special skills necessary to provide janitorial maintenance services.
It is understood that all tasks and services, as noted in the bid cost forms (Attachment D),
are to be conducted according to the details for each facility. Services are to be performed
daily, unless otherwise specified as a weekly, monthly, quarterly, bi-annually, or annual
service as listed in the cost sheets.
The term of the contract shall be for a period of three (3) years, with an option for renewal
for two (2) additional one-year extensions, based on the Contractors performance. The
City reserves the right to unilaterally terminate the contract at any time upon thirty (30)
days written notice to the contractor.
New additional buildings/facilities, as developed or assumed by the City, may be added
to the maintenance contract. Such additional scope of work will be considered change
orders to the initial contract, and the value will be based on unit prices provided in
Attachment A, if applicable, and/or negotiated between the two parties to the contract.
Project tasks and site shall include, but are not necessarily limited to the items noted
below:
1. FACILITIES TO BE MAINTAINED
Janitorial services are to be provided at the identified facilities in Table 1. The facilities
consist of general office space, breakrooms, conference/community rooms,
recreational buildings, kitchen facilities, and restrooms. A map of City facilities and
facility descriptions is provided as Attachment C.
Table 1
Facility Total Square Cleanings Per Week Map
Feet Reference
y(Approximate)' _-_- #
Uhy Hall 18,000 5 Days/Week (M -Th, Sun) 3
Rosemead Community 18,000D7 Days/Week (M -Su) 4
Garvey Community Center
20,000
7 Days/Week (M -Su)
8
Garvey Park
5
Garvey Park Recreation
3,500
7 Days/Week (M -Su)
5
Office
Garvey Park Maintenance
_
See Note 2
2 Days/Week (M and W)
5
Room
Garvey Park Restroom
See Note 2
7 DaysNVeek (M -Su)
5
Gymnasium
5,700
7 Days/Week (M -Su)
5
Page 1
RFP 2026-04 Page 24 of 49
Snack Bar Building -
See Note 2 Days/Week (M-Su, year
i 5
Restrooms_ _
Spone Pool Facility
lash Z
�7
_ round
See Note 2 7 Days/Week (M-Su) (May
5
__---------___-_--
Rosemead Park
- -_throughSept) _......
I
2
Recreation
3,500 2 Days/Week
2
Building/Preschool/Restroom
Snack Bar Building
See Note 27 Days/Week (M-Su)
2
Restrooms
Rosemead Aquatic Center
5,700 6 Days/Week (M-Sa)
2
and adjacent Restrooms
October to May
7 Days/Week (M-Su)
June to September
Rosemead Park Staff See Note 2 1 Day/Week
j Restroom CWS
Public Safety Center_ _4,000 ; 7 (M-
Days/Week Su)
2
7
7
Sal' Iy Tanner Park See Note 2 17 Days/Week (M-Su) _
Zapopan Park See Note 2 1 7 Days/Week (M-Su)_7
Jess Gonzalez Sports See Note 2 7 Days/Week (M-Su)
Complex
1
6
10
Public Works Yard 3400 3 Days/Week (Tu, Th, Su)
79 7i
3953 Muscatel See Note 2 1 Day/Week (Monday)
j 11
1. Contractor acknowledges that square footage approximations above are
estimates
and that it is the responsibility of the Contractor to verify square footage
each location.
noted for
2. Square footage shall be determined by the Contractor during the mandatory pre-bid
meeting and facility walkthrough.
2. SCHEDULE OF CLEANING
a. Daily Cleaning Services
Solid Waste Collection and Removal. All trash, recycling, and organics
receptables within workspaces and common areas shall be emptied into
appropriate separate bins and returned to their original locations. Any
soiled or torn plastic trash receptacle liners shall be replaced.
Waste materials shall be collected in plastic bags. The Contractor shall
pick up any trash that may fall onto the facility floors, countertops,
cabinets, etc. or on public grounds during the removal of trash and
recyclable materials. Tied plastic bags of trash and organics materials
shall be deposited into the nearest, City provided, exterior waste
collection point (black container for trash and brown container for
organic food waste). Recyclable materials shall be deposited into an
exterior waste collection point (white container for recyclables) as
loose materials and not within a plastic bag. The City's solid waste
hauler does not accept plastic bags within the recyclables waste
stream.
Page 2
RFP 2026-04 Page 25 of 49
The City's solid waste hauler currently accepts plastic bags within the
brown — food waste only carts. Exterior organic food waste collection
carts are located at three facilities: City Hall, Garvey Center, and the
Public Works Yard. If the waste hauler should no longer accept plastic
bags within the brown cart, Contractor agrees to no longer deposit
plastic bags within the cart and coordinate with City on how to best
modify the collection of organics from city facilities.
ii. Floor Cleaning. Cleaning of carpet and hard surface floors shall be
conducted at each location and date of service as stated on the provided
cost sheets (see Attachment C). Regular services may include
vacuuming carpet and sweeping and mopping hard surface flooring. All
mops and buckets used in mopping operations need to be segregated
and color coded to the area of the facility for which they are designated.
Separate mops need to be used in restrooms, kitchens, and common
areas. The mop identification system shall be done conspicuously and
obviously. No mops or mop buckets shall be used in an area for
which they are not designated.
iii. Restroom Cleaning. After service, the restrooms must be clean, sanitary
and free of odors. Additionally, the restrooms must be stocked with
sufficient paper supplies and soap to last until the next service. The
following tasks shall be performed at a minimum to accomplish these
results:
1) Clean and disinfect all surfaces of toilet bowls, urinals, lavatories,
showers, dispensers, mirrors, chrome surfaces, and other such
surfaces using a germicidal detergent.
2) Disinfect all surfaces of partitions, stalls, stall doors, and wall areas
adjacent to wall -mounted lavatories, urinals and toilets.
3) De -scale toilet bowls and urinals. After de -scaling, the entire surface
shall be free from streaks, stains, scale, scum, mineral deposits, and
rust stains.
4) Sweep and mop floors. All floor drains should be flushed not less
than one time per week. NOTE: No hosing of any restroom floors
shall be done, including parks.
o Specifications for products are included in Exhibit A
attached to the Scope of Work document.
iv. Low Surface Cleaning
1) Dust removal and fixture cleaning — Low Dusting is the removal of all
dust, lint, litter, and dry soil from the surfaces of desks, chairs, file
cabinets, book shelves, tables, and other types of office furniture and
equipment from horizontal ledges, window sills, window coverings,
hand rails, etc., to a line up to TO" above the floor including vent grills
Page 3
RFP 2026-04 Page 26 of 49
within these limits. A level of care shall be taken to complete dust
removal services without disturbing personal work areas.
2) Glass/mirror regular cleaning — regular glass cleaning is to be
performed daily and includes spot cleaning all glass desk tops, walls,
partitions, interior office windows, interior and exterior door glass
(and areas directly connected to such), display cases, directory
boards, draft shields on windows, mirrors and adjacent trim. After
glass cleaning, there shall be no traces of finger prints or smudges.
3) Clean All Fixtures (i.e. drinking fountains, counters, etc.). After
cleaning, all fixtures shall be free from streaks, stains, spots,
smudges and other obvious soil.
4) Kitchens/Breakrooms — Some facilities have kitchenettes,
breakrooms, and/or full kitchens. On each site visit, kitchen counters
and sinks shall be wiped free of debris, trash shall be removed and
floors shall be tended to as described above in Section 2.a.ii. Sinks,
fixtures, appliance exteriors shall be cleaned as described in Section
2.a.iv.3.
5) Clean Walk -off Mats. Carpet -type entrance mats shall be vacuumed
to remove soil and grit. Rubber or polyester entrance mats shall be
swept or vacuumed to remove soil and grit. Soil and moisture
underneath entrance mats shall be removed and mats returned to
their normal location.
V. Miscellaneous Tasks
1) Notification of burnt out or non-functioning lamps, light bulbs and
tubes, and of electrical issues. Contractor shall visually inspect the
area at each cleaning service and provide a list of deficient items to
the City whenever issues are found.
2) Visual Inspection/Reporting of deficiencies/damage/etc. Contractor
and employees shall report to City Staff any deficiencies, hazardous
conditions, damage, graffiti, etc. that is encountered throughout
provision of services within 24 hours.
3) Turn off all lights to offices and areas with manual switches after
servicing.
4) If the City's Facilities Supervisor, or designee, reasonably
determines that a significant aspect of a required service was not
adequately performed, the Contractor will be required to return to the
affected facility within one (1) hour of notification to complete the
service or correct the deficiency.
5) Any other janitorial -related service that is determined to be
necessary and urgent for health/safety concerns shall be addressed
within three hours of notification by City to Contractor. Additional
charges will be allowed based on agreed upon hourly rates.
b. Periodic Cleaning Services
The following periodic cleaning Services shall be provided on a frequency as noted
Page 4
RFP 2026-04 Page 27 of 49
in the cost forms for each facility in Attachment C. The actual dates for all Periodic
Cleaning Services shall be established at the beginning of each contract year
(June 15') by written notice of proposed schedule for the next upcoming fiscal year.
Once approved by City staff, the contractor must submit in writing any requests to
deviate from approved schedule.
High Surface Cleanings
1) High Cleaning. High Cleaning tasks shall be scheduled and
accomplished as noted in Attachment C, for each building as a
supplement to general cleaning services. These services consist of high
dusting and cleaning of ventilator registers.
2) High Dusting. Removal of all dust, lint, litter, spider webs, etc., from all
walls, sills, ledges, furnishings, ceilings, etc., TO" above the top of the
floor surface to the ceiling. All window blinds, where installed, are also
included in high dusting.
3) Clean Ventilator Registers. After cleaning, the registers will be clean
and un -streaked and the surrounding wall and ceiling areas shall be free
of dirt, dust, grime, etc.
4) Glass Cleaning. Thorough interior and exterior glass cleaning shall be
scheduled and accomplished as noted in Attachment C, for each
building on a schedule submitted by the Contractor and approved by the
City. This includes all glass, including windows regardless of height,
skylights, etc.
ii. Floor Waxing. All appropriate hard surface floors shall be waxed/buffed
according to the approved annual schedule as established each year in
June.
1) For floors that require waxing, the old wax must be stripped, and the
floors must be sealed from the floor before the new wax is applied
2) Waxing/buffing includes combination techniques of dry buffing, spray
buffing, stripping, and waxing to achieve required results.
3) Floors must be cleaned thoroughly before waxing and buffing. Upon
completion of waxing/buffing, all wax, dust, other residues shall be
removed and walls, coving, baseboards, and other furnishings in and
around the area shall be cleaned and free from residue related to this
activity. All furnishings shall be returned to proper positions.
4) Tile Floor Cleaning shall include cleaning grout lines. Grout lines shall be
cleaned and maintained on a schedule and accomplished as noted in
Attachment C, for each building. Grout lines shall also be resealed
quarterly.
Page 5
RFP 2026-04 Page 28 of 49
5) Some floors in some facilities are no -wax floors and shall be cleaned
according to the specifications provided by project manager.
iii. Carpet Shampooing. All Carpets shall be cleaned and shampooed during
the final week of the calendar year (in general between the dates of
December 26 — December 31). Some facilities may require additional
cleaning and will be set in the schedule that will be submitted each June
1 St.
A combination of techniques, including steam and wet/dry solution cleaning,
may be used to achieve the required results. After shampooing, all
solutions shall be vacuumed from the carpet surfaces and removed from
the walls, coving, baseboards, and other furnishings in and around the area
shall be cleaned. All furnishings shall be returned to their proper locations.
Upon completion of cleaning and shampooing all carpets, all walls, coving,
baseboards, and other furnishings in and around the area shall be cleaned
and free from residue related to this activity.
3. CONSUMABLE PRODUCT COST
Required as part of this proposal is a cost for all consumable items for cleaning
and restocking. The Contractor will be responsible for providing consumable items
as part of the contract. Prices should be considered carefully to ensure that
adequate funding will be included in the Contractors' proposed costs.
All paper products must meet SB1383 requirements for minimum recycled content
and documentation verifying compliance with the State mandates must be
submitted to the City upon request.
a. Consumable products to include:
• Deodorized Urinal Screens
• Germicidal detergent
• Cleaning Solutions
• Urinal Cartridges for Waterless Urinals
• Urinal Treatment
• Antibacterial Hand Soap
• Paper Towels
• Toilet Paper
• Toilet Seat Covers
• Floor Treatment (Full Court)
• Floor Finish
4. SCHEDULE/ WORKING HOURS
Page 6
RFP 2026-04 Page 29 of 49
Contractor shall provide to the City an annual schedule, showing the
estimated times for daily performance at each facility, as well as dates and
times for periodic cleanings by facility.
b. Working hours shall vary by location (see included Facility Descriptions).
Cleaning shall not be scheduled earlier than thirty (30) minutes after the end
of normal business hours of any facility and must be completed before the
start of each business day as posted at each facility. Standard operating
hours for all facilities are included in the enclosed facility descriptions.
These times are provided for information only and may be subject to
change.
C. The contractor shall monitor the City website, and work with City staff, to
ensure that daily and periodic cleaning is not performed during scheduled
City meetings. Example; no cleaning shall occur at City Hall during Council
Meetings which are held each second and fourth Tuesday of the month.
These meetings begin at 7:00 pm and can sometimes last until 12:00 am.
The Contractor shall maintain a schedule for all additional services for each
facility including floor cleaning, waxing, carpet cleaning, window washing
and any other cleaning operation. A report shall be submitted monthly
describing the additional services that were completed, including the
location and the date of service.
e. In the event an evening meeting or event is being conducted in a facility,
the Contractor shall be responsible for proper cleaning of the used area,
provided the meeting ends by midnight. All cleaning shall be completed
before the start of next normal business day.
A standing weekly meeting shall be scheduled at the contractor's
convenience to review the performance and to discuss any issues with the
contractor. The contractor's project manager shall be present at all weekly
meetings. When deemed necessary, the City may require additional
meetings with the contractor's management.
g. Should any City facility become inactive or have an altered schedule for a
period of seven (7) days or more, the City may request, in writing, an
interruption of custodial services. The City shall specify, in writing, the
duration of the interruption and request services to cease. Upon the
interruption of services, the City shall not be invoiced for services not
rendered.
5. PERFORMANCE STANDARDS
The City expects to secure high-quality, professional cleaning services
performed in accordance with the terms of this RFP, using appropriate
equipment and quality supplies. All work shall ensure that the identified
Page 7
RFP 2026-04 Page 30 of 49
facilities are consistently maintained in a consistently clean and presentable
condition.
b. City staff shall contact the Contractor by telephone or email to notify them
of performance issues. City staff shall also notify the Contractor of written
complaint(s) received from building occupants. Complaints regarding
performance or character of the Contractor's employees shall be mitigated
immediately by the Contractor. Contractor shall provide City with a contact
number to reach a representative of the company at any time.
C. City staff will maintain a file of incoming complaints whether they are
delivered in writing, orally, or by telephone. This file shall contain the date,
time, building, name and phone number of the person making the complaint,
and a copy of the notification letter and email or fax record of delivery.
Achieving the desired performance standards requires that any identified
problems with contractor performance be responded to in a timely manner.
Major problems require immediate attention and shall be responded to and
corrected within two (2) hours. Examples of major problems include but are
NOT limited to: Toilets not being cleaned, insufficiently stocked paper
products in large areas, offices not cleaned, common area trash not
removed, Organics/Recycling/Trash deposited in the incorrect exterior bins,
employees not wearing an ID and/or uniform, improper use of alarm system,
and any other problems, identified by the City's project manager that is
deemed to hinder the operations of any City facility.
Minor problems require correction during the next regular service day and
may include but are NOT limited to: A small office trash can that is not
emptied, a small area not vacuumed, or toilet paper being out in one stall.
A continuous and persistent record of complaints orfailure by the Contractor
to respond to specific complaints as stated above, as well as preventing
continuing occurrences of such complaints may result in deductions of
invoiced payments as liquidated damages as outlined below.
e. Failure to clean an entire building or site shall result in a separate deduction
for nonperformance. After three (3) occurrences of nonperformance within
a 12 -month period, the City, at its discretion, may begin default proceedings.
No new work of any kind shall be considered a extra work) unless a separate
estimate is given for said work and the estimate is approved in writing by
the City before the work is commenced. The Contractor will be required to
provide before and after photographs of safety items or emergency repairs
which, out of necessity, were made without prior City approval.
g. Contractor billing shall be done on a timely basis. The successful bidder
Page 8
RFP 2026-04 Page 31 of 49
shall submit monthly invoices for work completed in the previous month.
h. Liquidated Damages - Failure of the Contractor to respond to reported
problems within the time limits established above shall result in the following
deductions from invoiced payments:
Issue Type
Condition
Deduction
Major Problem
Not corrected within
10% of monthly cleaning
required time
cost for -the affected building
Minor Problem
Not corrected within
One day of cleaning cost for
required time
the affected building
Nonperformance
Facility not cleaned for
100% of monthly charge for
one or more scheduled
that facility
services
Repeated Failures
5 or more major/minor
10% of total monthly
issues in a month
contract cost
Unsatisfactory Rating
Monthly inspection rating
Up to 10% of total monthly
deemed unsatisfactory by
contract cost (applied to
city
next payment)
6. CONTRACTOR PERSONNEL REQUIREMENTS
Contractor shall furnish to the City a list of all personnel assigned to this
contract and specify who will be working in each City facility. This list shall
be updated immediately with any changes and always remain current. Only
people officially employed by the contractor shall be permitted within City
facilities. No Derson who is not emDloved by contractor/comoanv shall
accompany the contractor or any employee of the contractor during the
provision of services under this agreement. Violation of this term will be
grounds for termination of the contract.
b. Contractor shall furnish, at their expense, a background investigation of all
personnel assigned to this contract. The background investigation may
either be furnished by the contractor or completed by the City at the
expense of the contractor.
C. All personnel shall be identified by the uniform of the contractor. Uniform
may be as simple as a shirt bearing the name of contractor. Additionally, all
personnel must carry an identification card always identifying them as an
employee of contractor while in a City facility.
d. Each crew of workers, which is defined as an individual or group of
employees of contractor working without supervisory personnel present,
shall include at least one individual who speaks the English language
proficiently.
Page 9
RFP 2026-04 Page 32 of 49
7. FACILITY ACCESS
Contractor and its employees shall independently access the City facilities to
perform services. The City will provide all necessary access credentials including
keys, door codes, and alarm codes.
These items are property of the City and are loaned to Contractor only during the
period of this contract. Contractor will be responsible for all items once issued by
the City. The City will charge contractor a sum of $100 for the replacement of any
lost keys. Any lost keys must be reported to the City within 24 hours.
Contractorwill be provided training on the alarm systems operations at all facilities.
Once trained, it will be the responsibility of the contractor to ensure that all staff
are utilizing alarm systems properly. Contractor will be responsible for any false
alarms caused by improper use of alarm systems and may be liable for liquidated
damages.
Page 10
RFP 2026-04 Page 33 of 49
CONSUMABLE PRODUCTS —
SPECIFICATION
The following items are specified for use as the consumables for the Restrooms.
Contractor will bid based on furnishing these items. The City reserves the right to accept
a product, at the contractor's request, that is approved as an equal.
Toilet Paper— Optima 2 -Ply
(Must be at least 45% postconsumer recycled content)
Paper Towels - Optima Paper Multi -fold Towels
Optima Rolled Paper Towels
(Must be at least 40% postconsumer recycled content)
Urinal Cartridge - Must be compatible with
Falcon Waterfree Technologies
The following items are required for use in the course of providing Janitorial Services to
the City of Rosemead. A particular product is not being specified, however, the City
reserves the right to approve the use of any product.
Deodorized Urinal Screens
Antibacterial Hand Soap
Toilet Seat Covers (Must be at least 20% postconsumer
recycled content)
Germicidal Detergent
Glass/mirror Cleaner
Stainless Steel Cleaner
Urinal Treatment
High -Quality Floor Finish/Treatment (Products shall be
appropriate for floor type being serviced)
ATTACHMENT C
RFP 2026-04 Page 34 of 49
Emenav Place
0
MAP OF CITY FACILITIES
O
Avenue
• City Facilities N
1
ea,.,,,• a ..
1. Sally Tanner Park
8343 E. Mission Drive
2. Rosemead Park
B
a'
4343 Encinita Avenue
4rD
3. City Hall
s
w
8838 E. Valley Boulevard
®
4. Rosemead Community Recreation Center
street
-
3938 N. Muscatel Avenue
S. Garvey Park
Boulevard
7933 Emerson Place
0
g
S. Zapopan Park
-
3018 N. Charlotte Avenue
an Street
T, Public Safety Center
SAN BERNARDINO FREEWAY
8301 Garvey Avenue
S. Garvey Community Center
9108 Garvey Avenue
m m
a
9, Public Works Yard
—
2714 River Avenue
0
E
s
10. Jess Gonzalez Sports Complex
3
0
8471 Kingerman Street
ar„e� Avenue
11.3953 Muscatel Avenue
O
Avenue
• City Facilities N
1
ea,.,,,• a ..
Rosemead City Hall
8838 E. Valley Blvd
Rosemead, CA 91770
Building Statistics
Approximately 18,000 square feet
Primarily office/administrative space
8 Restrooms
1 Breakroom
1 Kitchenette
Hours of Operation
Monday — Thursday: 7:00 a.m. - 6:00 p.m.
Days for Cleaning
Monday, Tuesday, Wednesday, Thursday (4x Week)
RFP 2026-04 Page 36 of 49
Rosemead Community Recreation Center
3936 N. Muscatel Avenue
Rosemead, CA 91770
R O S E M EAD COMMURw'
RECREATION CENTER
3936 N. MUSCATEL AVE
Building Statistics
Approximately 18,000 square feet
Commercial Kitchen
5 Restrooms
1 Breakroom
Multipurpose Spaces (5)
Offices
Hours of Operation
Monday — Thursday - 7:00 a.m. — 9:00 p.m.
Friday — Sunday 7:00 a.m. — 12:00 a.m.
Days for Cleaning
Monday — Sunday (7x Week)
ROSEMEAD COMMUNITY RECREATION CENTER FLOORS MUST BE
CLEANED PER SPECIFICATION IN APPENDIX
RFP 2026-04 Page 37 of 49
Garvey Community Center
9108 E. Garvey Avenue
Rosemead, CA 91770
Building Statistics
Approximately 20,000 square feet
Commercial Kitchen
7 Restrooms (includes preschool restroom)
Offices
Meeting Rooms
Hours of Operation
Monday — Thursday - 7:00 a.m. — 9:00 p.m.
Friday — Sunday — 7:00 a.m. — 12 a.m.
Days for Cleaning
Monday — Sunday (7x Week)
RFP 2026-04 Page 38 of 49
Garvey Park
7933 Emerson Place
Rosemead, CA 91770
POWNWOEL."MAIm
low;_ ,
441
9n- I.1n
Facility Statistics
The park includes 5 facilities to be serviced as a part of this contract.
The services for Garvey Park are comprised of:
• Recreation Building
• Splash Zone Pool Facility
• Snack Bar Building - Restrooms
• Garvey Gymnasium
• Garvey Park Restrooms
RFP 2026-04 Page 39 of 49
Garvey Park Recreation Office:
• Approximately 3,500 sf of Office Space, Multipurpose Rooms (2: 1 small and 1
large), 2 Restrooms, Kitchenette
• Hours of Operation -Monday— Friday 7:00 a.m. —8:00 p.m.
• Days for Cleaning - Monday — Friday (5x Week)
Garvey Park Restrooms:
• Building Statistics — 2 Restrooms
• Hours of Operation - Monday— Sunday 7:00 a.m. — 10:00 p.m.
• Days for Cleaning -Monday —Sunday (7x Week)
Snack Bar Building - Restrooms
• Building Statistics - 2 Restrooms
• Hours of Operation - Monday— Sunday: 7:00 a.m. — 10:00 p.m.
• Days for Cleaning - Monday — Sunday (7x Week)
Splash Zone — Pool Facility
• 2 Locker Rooms / Restrooms and Office Space
• Hours of Operation - Operates: June 1 — September 30
o Monday— Sunday: 8:00 a.m. — 6:00 p.m.
o Tuesday & Thursday: 6:00 p.m. — 8:00 p.m.
• Days for Cleaning - Monday — Sunday (7x Week)
Gymnasium
• 5700 square feet open gym space, 2 restrooms
• Hours of Operation -Monday— Friday 12:00 p.m. —10:00 p.m.
Saturday — Sunday 8:00 a.m. — 10:00 p.m.
• Days for Cleaning - Monday — Sunday (7x Week)
RFP 2026-04 Page 40 of 49
Rosemead Park
4343 Encinita Ave
Rosemead, CA 91770
a
Facility Statistics
The park includes 4 Buildings to be services as a part of this contract.
All cleaning services for this park will be bid under the item defined as `Rosemead Park"
The services for Rosemead Park are comprised of:
• Rosemead Aquatic Center
• Rosemead Park Staff Restroom
• Recreation Building/Preschool/Restrooms
• Snack Bar Building - Restrooms
RFP 2026-04 Page 41 of 49
Recreation Building/Preschool/Restrooms:
• Building Statistics - Approximately 3,500 sf of Office Space, Multipurpose
Room, 2 Restrooms
• Hours of Operation - Monday — Friday 7:00 p.m. — 6:00 p.m.
Exterior Access Restrooms - Monday — Sunday 7:00 a.m. — 10:00 p.m.
• Days for Cleaning — Wednesday, Sunday (2x Week)
Rosemead Aquatic Center
• Building Statistics - 5700 square feet, 2 Locker Rooms / Bathrooms,
Staff Restrooms, Office Space
• Hours of Operation
o Monday— Friday: 7:00 a.m. —8:30 p.m.
o Saturday 7:00 a.m. —4:30 p.m.
o Sunday 11:30 a.m. —4:30 p.m.
• Days for Cleaning - Monday — Sunday (7x Week)
Rosemead Park Staff Restrooms
• Building Statistics - 1 Restroom
• Hours of Operation - Monday — Friday: 7:00 a.m. — 6:00 p.m.
• Days for Cleaning -Monday (1x Week)
Snack Bar Building - Restrooms
• Building Statistics - 2 Restrooms
• Hours of Operation - Monday— Sunday: 7:00 a.m. — 10:00 p.m.
• Days for Cleaning - Monday — Sunday (7x Week)
RFP 2026-04 Page 42 of 49
Public Safety Center
8301 Garvey Avenue
Rosemead, CA 91770
Public Safety Center:
Approximately 3,500 sf of Office Space, Multipurpose Room, 4 Restrooms, Shower,
Kitchenette
Hours of Operation
Monday — Friday - 7:00 a.m. — 6:00 p.m.
Saturday & Sunday - 10:00 a.m. — 2:00 p.m.
Days for Cleaning
Monday — Sunday (7 x Week)
RFP 2026-04 Page 43 of 49
Sally Tanner Park
8343 Mission Dr
Rosemead, CA 91770
Sally Tanner Park Restrooms
Building Statistics
2 Restrooms
Hours of Operation
Monday — Sunday: 7:00 a.m. — 10:00 p.m.
Days for Cleaning
Monday — Sunday (7x Week)
RFP 2026-04 Page 44 of 49
Zapopan Park
3018 N. Charlotte Avenue
Rosemead, CA 91770
Zapopan Park Restrooms
Building Statistics
2 Restrooms
Hours of Operation
Monday — Sunday: 7:00 a.m. — 10:00 p.m.
Days for Cleaning
Monday — Sunday (7x Week)
RFP 2026-04 Page 45 of 49
Jess Gonzalez Sports Complex
8471 Klingerman Ave
Rosemead, CA 91770
Building Statistics
2 Restrooms
Hours of Operation
Monday — Sunday: 7:00 a.m. — 10:00 p.m.
Days for Cleaning
Monday — Sunday (7x Week)
RFP 2026-04 Page 46 of 49
3953 Muscatel Ave
Rosemead, CA 91770
Building Statistics
Kitchen, one office space, 1 restroom
Hours of Operation
Monday — Thursday: 10:00 a.m. — 5:00 p.m.
Days for Cleaning
Monday, Thursday (2x Week)
RFP 2026-04 Page 47 of 49
Public Works Yard
2714 River Ave
Rosemead, CA 91770
CITY op ItoStrEAD
wwc ut+rttu
MIKE
Building Statistics
2 Restrooms, Shower, Office Spaces, Kitchenette, Breakroom
Hours of Operation
Monday — Sunday: 6:00 a.m. — 7:00 p.m.
Days for Cleaning
Tuesday, Thursday, Sunday (3x Week)
RFP 2026-04 Page 48 of 49
ATTACHMENT D
(SEE EXCEL FILE)
RFP 2026-04 Page 49 of 49