Cook Arthur Inc.C. o.okArthur
PROPOSAL FOR
AN ENTERPRISE
DOCUMENT
IMAGING
STORAGE
RETRIEVAL
SYSTEM
SUBMITTED TO
CITY OF ROSEMEAD
Prepared By Cook/Arthur Inc.
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
Enterprise Content Management/ Enterprise
Document Management System Proposal
CI'I'1" OI. ROSENIF.AD
TABLE OF CONTENTS
TABLE OF CONTENTS 2
EXECUTIVE SUMMARY
4
MANAGING AND PERSERVING VITAL GOVERNANCE RECORDS AND HISTORICAL DOCUMENTS
. 4
PROVIDING ELECTRONIC RECORDS MANAGEMENT CAPABILITIES TO THE CITY
. 4
INTEGRATING WITH C'IT'Y HOST APPLICATIONS
. S
COMPETETTVE ADVANTAGE OF SYSTEM
. 5
SECTION A - COMPANY PROFILE
6
COOK / ARTHUR COMPETETIVE ADVANTAGES
. 6
COMPANY BACKGROUND - COOK/ARTHlTR INC
. 6
ORGANIZATION CHART
. 8
COMPANY LNFORNL-1TION
. 9
SMALL BUSINESS CERTIFICATION
10
DRUG-FREE CERTIFICATION
10
DRUG-FREE CERTIFICATION
1 1
REFERENCES
12
FINANCIAL STATEMENTS
2
SELECTED PROJECTS
1
SECTION B - PROJECT TEAM QUALIFICATIONS
14
SECTION C - PRODUCT(S)/SERVICES
16
SECTION D - SUPPORT/WARRANTY/MAINTENANCE/TRAINING
17
WARRANTYAND HARWARE SUPPORT
17
SUPPORT SERVICES
17
Standard Support Services
17
Premier Support Services
18
TRALNLNG
18
On-going Training
18
End User Training
18
scanner User Training
19
System Adrninisti'atoi' ,4(iiiiliiisti'atoi-s Training
20
SECTION E - PRICING
21
PRIC'IN'G QUOTATION
21
PROFESSIONAL SERVICES
21
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 2 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SIGNATURE PAGE ...................................................................................................................22
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17. 2008 PAGE 3 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
EXECUTIVE SUD1b1ARY
Cook/Arthur Inc., a provider of quality end-to-end electronic document management solutions, is
pleased to offer a Document Management Solution to the City of Rosemead (the City). We are
uniquely qualified to be the City's Document Management Solution Provider. We are a Premier
LibertyNET reseller and have implemented solutions in organizations similar to yours throughout the
area. Clients include the City of Norwalk, City of Monrovia, the City of Santa Clarita, the City of
Burbank, the City of Chino Hills, the City of West Sacramento, City of Clovis, City of Turlock and the
City of Rialto, as well as many other municipal governments and agencies. Our project team has
extensive experience delivering LibertyNET EDM solutions in the area of municipal government and will
bring this experience to your project. Our product, the LibertyNET system, is the most value added
system on the market, providing more functionality for the price than any of its competitors.
Our LibertyNET solution was designed as an enterprise document management system and not merely
a departmental application. It provides the architecture and tools to design a complete, customized
system for an entire City. LibertyNET's Application Builder (LAB) allows non-programmers to create
custom applications for each department using the LAB's intuitive graphical user interface. Further,
LibertyNET's segmented database architecture was designed to provide unlimited growth and flexible
distribution of document repositories. LibertyNET supports multiple external DBMS servers such as
Oracle and MS SQL Server and is set up to integrate with these Document Imaging System platforms
automatically. The benefit to the City is that there will be no additional work involved in integrating
with its DBMS platform, and changing Document Imaging System platforms will not require
redevelopment of the application.
LibertyNET will uniquely meet the City's needs by providing a rich array of capabilities within a single,
totally integrated environment. The LibertyNET system provides extensive annotation, display,
output, and automation features. It provides integrated workflow, COLD/ERM and Document
Management/Revision Control. The result is a fully integrated suite of products and total document
management within a single turnkey program that provides one view and one set of rules for all types
of data.
l1AAAGING A,VD PER.SERFING VIT.4L GOVERNANCE RECORDS AND HISTORICAL DOCUMEN'T'S
Cook/Arthur has extensive experience designing document repositories to manage governance and
administrative documents. Key features include easy access for all constituents, integrity of records
and strong organization of records so that specific documents can be found or complete sets of related
documents can be gathered. Reporting, e-mailing, and exporting features allow records managers to
help constituents define their searches and provide them access to documents through a variety of
channels. Our solution supports standard data file and media formats. As part of our implementation
we will recommend those formats and media types most appropriate for the long term storage of
documents.
PROVIDIAG ELECTRONIC RECORDS ,VAA.-IGEVEAT CAP.aBILITIES TO THE CITY.
LibertyNET contains a number of tools that can be used to implement your records management
program. Among these are LibertyNET's powerful forms and rule template objects. These tools allow
you to manage implement your retention schedule. Administrators can create rules that set the
retention period on documents according to their classification and calculate the retention date for
non-permanent documents. Administrators also create rules that will notify the records manager
when documents have passed their retention period and move the documents to a review where a
report can be generated for approval as part of your retention process.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 4 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
INT£GRATIAG WITH CITY HOST APPLICaTIO S
LibertyNET includes a built in interface for "image enabling" existing applications. Image enabling
allows a Windows or DOS application to add images, without the need to be concerned about how to
scan or where to store images. Another tool is provided to image enabled Web based application.
Called the URL Command, it gives access to the LibertyNET Web server. Users can call retrieval
functions from Web pages and return lists of documents, as well as perform other functions.
Integration with host databases for automated indexing is supported through LibertyNET's database
lookup function. The database lookup function allows you to pass data between any standard query
tool and a host application, with no additional coding except the scripting done in your preferred tool.
LibertyNET also comes with an e-mail integration as part of its base system. Some competitors tout
e-mail archiving modules that are purchased separately at a high cost. LibertyNET has e-mail
archiving built in. E-mails can be sent directly to Liberty and can be auto-imported. They can also be
auto-indexed and moved to an appropriate processing folder. LibertyNET also has fax import
capabilities right out of the box
COAIPETETIVE ADVANTAGE OF SY"STE,V1
LibertyNET's unique competitive advantage over other EDMS systems lies in the fact that it was
developed as Customizable Software. That means that it has the simplicity and ease of use of an out-
of- the box product, without the limitations, and the expandability and development capacity of a
developer's toolkit. The benefit is an application, customized for each department, with business
rules automation and other functional extensions that you can easily develop without a programmer.
The LibertyNET Application Builder (LAB) allows the network systems administrator to develop,
customize and maintain the LibertyNET System. It is a powerful utility that none of its competitors
can match and contributes to making this product the best of its class.
LibertyNET is the best-in-class, enterprise-wide turnkey information management offering available.
The LibertyNET System can be configured to meet the needs of the most demanding users, from the
smaller organization with only a few workstations to the mega enterprise with complex information
requirements.
LibertyNET does not need to link a series of unrelated products to accomplish their wide array of
product features: all of the LibertyNET capabilities like document imaging, COLD, and workflow are
built right in the LibertyNET code. This crucial feature makes the LibertyNET product reliable and easy
to use. It's simply not possible to make multiple products interact as smoothly as a single product
with the same built-in features.
There is no limit to how many file formats or media types that can be accessed by the same
LibertyNET system or to how big a LibertyNET system can grow. At no time must one system be
discarded to incorporate a larger system. Installations consist of one seat to thousands of seats with
the flexibility to incorporate change as it happens. In addition, the LibertyWEBT"l module allows
documents to be accessible via the World Wide Web.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 5 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SECTION A - COMPANY PROFILE
M ?okArthur _
COOK I 'ARTHUR COMPETE TII'E ADVANTAGES
Cook/Arthur Inc has been providing EDM solutions since the early 90s and has numerous installations
of EDM systems in municipal and federal government environments. Our installations include many
city governments such as the City of Norwalk, the City of Santa Clarita, and the City of Monrovia, as
well a government agencies such as the San Diego Water Authority and Inland Empire Utility Agency.
Cook/Arthur is distinguished from other VARs by its approach to Document Imaging and Document
Management. Like other VARs, we provide technical solutions and integration services. Our staff has
experience supporting computer networks and business applications. Unlike other VARs, however, we
bring interdisciplinary professional knowledge to bear on our consulting services. We have a focus on
compliance and records management. Our principle consultant is a member of ARMA and has recently
published an article on Information Privacy in ARMA's national journal, the Information Management
Journal. In addition, he teaches business ethics at the college level and conducts research on
information compliance and ethics issues.
Our organization is CDIA certified. The CDIA certification is provided by CompTIA (providers of the
A+, Network+ and other computer industry certifications), and is intended to recognize competence
and professionalism in all areas of document imaging. A member of our staff recently participated as
a Subject Matter Expert in creating the new CDIA examination, now in beta testing.
Cook/Arthur personnel have extensive experience designing and delivering LibertyNET solutions. We
have over 27 LibertyNET clients, whom we have supported for a number of years and help grow their
applications. More importantly, Cook/Arthur puts its most experienced people in the project to deliver
and manager core elements. They do more than simply monitor the project. They are key
contributors and architects of the solution, as well as members of the ongoing support team.
Cook/Arthur also excels in training and documentation. Our custom training and documentation is
developed by an experienced trainer with 20 years teaching experience as a college instructor and
publications in professional journals. Cook/Arthur maintains an internal LibertyNET training program
for its staff and plans to begin holding training seminars in special topics such as business rule
automation for our clients.
COMPANY BACKGROUND - COOK;ARTHC!R INC.
Cook/Arthur Inc., a privately held Corporation, was founded in 1973. Since that time, we have
provided Los Angeles County and the Inland Empire with innovative office technologies from leading
manufacturers such as IBM and Canon. We have also provided service and support for all the
products we provide that exceeds the industry norm. This, by itself, has contributed to our longevity
through the accelerated business and technological changes of the last 27 years.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 6 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
Our client base has been broad and diverse. However, our main stream of business has been with
municipal, county, and federal governments. The scope of services that we have provided to the
government sector includes maintenance, technical support, and onsite end user training.
In the early 1990s we entered the imaging/electronic document management (EDM) market as an
authorized Canon Imaging Systems Reseller. As a Canon Imaging Systems Reseller, we placed
numerous systems in federal and municipal organizations. Seeing that market would soon demand
highly functional, scalable network based systems, we became a LibertyNET Information Management
Systems Value Added Reseller. We have implemented and supported the LibertyNET system in such
areas as education and city government.
In 1997 we established a new division to focus on the Information Management Market. We provide
total solutions that encompass every aspect of an EDM system. This includes hardware, software,
system design, application consultation, training, and support. Our clients turn to us for any and all of
their application needs. We do not provide hardware and software products and services outside the
area of EDM unless specifically required by our clients. In this way our focus and commitment to our
EDM systems remains undiverted.
Our experience with and commitment to LibertyNET has allowed us to take full advantage of the
unique and advanced capabilities that Liberty offers. In particular, we have experience in customizing
and developing our client's application using the LibertyNET Application Builder (LAB). Through the
LAB, each application is designed from the bottom up. This includes index forms, document requests,
input masks, rule processing templates, workflows, folders, users, scanner set ups, and object
security.
In addition to dedicating a division of our company to the information management market place, we
continue an ongoing process of converting our office products division to mainly digital office products
and equipment. To this end we have trained our technicians in digital copier and scanner
technologies. Also, we have become an authorized Hewlett Packard Service Center.
Our business model is based in offering value-added services and cultivating long-term partnerships
with our clients.
Cook/Arthur Inc. is a privately held company and it is the policy of the ownership not to disclose
financial data. Cook/Arthur has been a supplier to city and county governments for over 30 years and
has always provided quality products and services. Our first imaging installations were in 1994, while
our first LibertyNET installation was in 1996. We have numerous LibertyNET installations that we
support and 24 of them are Municipal Agencies.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17. 2008 PAGE 7 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
ORGANIZATION CH.4RT
Arthur Mooradian
President
Business Information
Products Office Management
Division 1~ ~1 Division
Service I I Carolyn Keith I Norman Mooradian, Ph. D.
EDM Consultant
C.D.I.A.
Mike Albert Conversion Victor Kepler
Services Support
Specialist
PREPARED FOR: CITY OF ROSEMEAD
PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 8 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
CWIPAA I:1 FORMATION
Company Name: Cook/Arthur Inc.
Federal Employer I.D. Number 95-2844493
Address: 575 North Central Avenue
Upland, CA 91786
Telephone No: (909) 946-1762
FAX Number: (909) 949-8654
Dunn and Bradstreet rating 2C
Number of total employees 5
Number of employees dedicated to development and 2
installation
Number of employees dedicated to maintenance and 2
service
Number of Current LibertyNET Clients (Municipal 27 (23)
Clients)
The date of the first document imaging installation 1994
The number of workstations in the largest installation of 100
this software you have performed
The number of concurrent licenses in the largest 31
installation of this software you have performed
How long the entity has been operating under the 32 Years
present business name?
How long has the company been in this type of Electronic Document Management
business? - Over 11 Years
Disclose any bankruptcy, pending litigation, planned None
office closures or any impending mergers.
Describe any work related conviction or indictment of None
the firm or any officer and termination of any contract
for convenience within the last three years.
Identify any subcontractors to be used on this project. None
Prepared By:
Norman Mooradian
Email: nmooradian@cookarthur.com
PREPARED FOR: CITY OF ROSEMEAD
DATE: JUNE 17. 2008
PREPARED BY: COOK/ARTHUR INC.
PAGE 9 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SNfALL BL'SLVESS CERTIFICATION
State of Callfomla ' Department of General Services ' Gray Davis, Governor
S PROCUREMENT DIVISION
Office of Small Business and DVBE CerMaation
707 Third Street, tat Floor, Room 400 PO Box 989052
West Sacramento, California 98798-9082 • (800) 859.8529
Se APP 20030122
January 22. 2003
REF# 0031540
COOKIARTHUR INC
P 0 BOX 1970
UPLAND CA 91785- 1970
Dear Business Person
Congratulations on your certified small business status with the State of California Your certification entities you to
benefits under the state's Small Business Participation Program within state contracting, including a five percent
bidding preference and special provisions under the Prompt Payment Act
CertNication period
$yg
Your certification period for each
S
Industry
r~
NON-MANUFACTURER
SERVICE < `
Annual Submission Requ4' am
To maintain your certified status
(OSDC), proof of annual receipts and
Proof of Annual Receipts
1L Otr ' ;
To
the Office of Small Business and DVBE Certification
your firm and each of your affiliates (if any).
Submit to OSDC, a copy of your firm's and any affiliate firm's ENTIRE federal tax return each year following your
certification. Include ALL accompanying schedules, forms, statements, and any other support documents filed with
that specific tax return
If you request a tax filing extension with the Intemal Revenue Service, submit to our office a copy of the extension
form When your tax returns are filed. submit a copy of the entire federal tax return to our office.
Proof of Employees
if you have employees whose taxable wages are reported to the California Employment Development Department
(EDD) on a quarterly basis, you must annually submit to our office along with your proof of annual receipts, proof of
employees for your firm and any affiliates
We will accept a copy of the EDD's "Quarterly Wage and Withholding Report' (Form DE6) or other format accepted
by the EDD Your employee documents must cover the same four quarters as the tax return you submit for your
prof of annual receipts.
If you have out-of-state employees, submit the employee documentation comparable to EDD's "Quarterly Wage and
Withholding Report" for the same four-quarter period
Self-Maintained Online Profile
PREPARED FOR: CITY OF ROSEMEAD
DATE: JUNE 17, 2008
PREPARED BY: COOK/ARTHUR INC.
PAGE 10 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
DRC:'G-FREE CER TIFICA TWA'
IM ( ,,AArthur
575 North Central Avenue, Upland, CA 91786
Toll Free (800) 294-6811; (909) 946-1762; Fax: (909) 949-8654
Webslte: www.cookarthur.com Email: info@cookarthur.com
Drug-Free Certification
Cook/Arthur Inc. hereby certifies compliance with Government Code Section 8355 In
matters relating to providing a drug-free workplace. Cook/Arthur Inc. will:
Publish a statement notifying employees that unlawful manufacture,
distribution, dispensation, possession or use of a controlled substance Is
prohibited and specifying actions to be taken against employees for violations,
as required by Government Code Section 8355(a).
Establish a Drug-Free Awareness Program as required by Government Code
Section 8355 (b), to Inform employees about all of the following:
1. The dangers of drug abuse In the workplace.
2. The organization's policy of maintaining a drug-free workplace.
3. Any available counseling, rehabilitation and employee assistance
programs.
4. Penalties that may be imposed upon employees for drug abuse
violations.
Provide as required by Government Code Section 8355 (c), that every
employee who works on the proposed contract or grant:
1. Will receive a copy of the company's drug-free polity statement, and
2. Will agree to abide by the terms of the company's statement as a
condition of employment on the contract or grant.
I, the official named below, hereby swear that I am duly authorized legally to bind
Cook/Arthur Inc. to the above-described certification. I am fully aware that this
certification, executed on the date In the county below, Is made under penalty of
perjury under the laws of the State of California.
Name: William F. West
Date Executed: October 22. 2002- County: San Bernardino,
California ~ r
Signature:
j~
Title: C065LIltant Federal I.D. 95-2844493
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 11 of 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
REFERENCES
City of Santa Clarita - Installed 9/99
Denise Jens - Business Analyst
(661) 286-9045
23920 Valencia Blvd. #301
Santa Clarita, CA 91355
DJENS@santa-clarita.com
City of Turlock
Joanne Nash
(209) 668-5560 x2224
156 South Broadway
Suite 130
Turlock, CA 95380
JNash@turlock.ca. us
City of West Hollywood
Brian Ganley, IT Director
IT Coordinator
(323) 848-6399 Ext 6459
8300 Santa Monica Blvd.
West Hollywood, CA 90069
bganley@weho.org
FINA NCIA L STA TEAf£NTS
Cook / Arthur is a privately held company and does not make financial statements available in bidding
processes or other communications with prospective clients. We have been in business for 30 years,
which is evidence of our financial longevity.
FUTURE DEVELOPMENT
Cook / Arthur provides a 25 % discount off the list price of the LibertyNET software to our municipal
clients. That discount is a standard discount and it can be expected that we will continue with it in
the future for our municipal clients.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 12 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SELECTED PROJECTS
FPPC Management Application
Cook / Arthur is working with clients (e.g., City of West Sacramento) on developing an application,
using the LibertyNET tools, that manages FPPC Statement of Interest and Campaign Statement filings.
The purpose of the application is to manage the filing process, satisfy public access requirements, and
meet records retention requirements. High level goals include the following:
Public Access: Providing convenient access for the public, whether mediated by authorized persons or
made directly available.
Retention: Managing the documents through their lifecycle, including long term and permanent
disposition.
Reporting: Documenting that filings have been completed within the required period and making
regular reports to the FPCC as well as retaining reports.
Notice: Tracking filing and sending notification to late filers
Insurance/ Contract Management
Cook / Arthur will be working on an Insurance/Contract management application for one of our clients
(City of Manhattan Beach) using the LibertyNET tools. We will use LibertyNET rules to notify risk
managers, department managers and third party insurance providers when insurance contracts have
expired. LibertyNET rules will calculate the expiration of the insurance contract and send an e-mail to
interested parties automatically.
COLD/Report Management
Cook / Arthur will begin working on a COLD/Report Management Project for the City of Turlock. The
scope of the project is to design a COLD (computer output to laser disk) import process to import
financial reports created on a non-Windows computer. We will setup LibertyNET's COLD tool to find
the reports on the network as they are output, bring them into LibertyNET, separate each report from
the next, and auto-index.
Image Enabling and Public Access Project
Cook / Arthur will soon be implementing LibertyNET's content integrator in order to allow the City of
West Hollywood to integrate line of business applications with LibertyNET. Using a graphical interface,
system administrators will be able to associate hot keys to certain business applications. Pressing
these hot keys will bring up documents in LibertyNET that are associated with the data in the host
application screen. We will also be providing software and services to setup a secure Web available
application for the public.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 13 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SECTION B - PROJECT TEAM QUALIFICATIONS
Name:
Norman Mooradian
Company Position:
ED\I Consultant
Project Role:
Lead Developer: Will take a leading role in the, development of the
LibertyNF I• application, as well as the development of administrator
and end user training courses, training materials, and deliverable
documentation.
Education/ Experience
Educational background includes a Ph.D., as well as college level courses
in Visual Basic, Computer Networks and Technical Writing.
years in DI/11\1 industry it the role as consultant. Over 10 }sears in
education as college professor.
Training/Certifications:
j CDIA certified.
1 Served as a subject matter expert on the revised CDIA exam.
1 Has completed numerous Liberty IMS trtinuig classes, including
LiberrtNET Standard (3 day) Administrator and the advanced (3
day) Administrator training from Liberty EMS
LibertyNET Experience:
1 Played a similar role in the development of LibertyNET solutions
for Cook / Arthur Liberty NET client base.
•4 Designed and created LlbercvNET applications for municipal and
government client base.
4 Developed technical and support documentation for clients.
+l Developed training materials or delivered training for client base.
Training courses include administrator, power user, and end user
courses.
4 Developed customized integration applications for clients wishing
to link LihertyNET's automated indexing functions with existing
databases.
14 Created integration programs and documentation for import of
scanned documents performed by third party conversion bureaus.
4 Has been and continues to be a key member of Cook/ Arthur
DI/DM support team.
♦ Created internal training program for Cook/Arthur technical
support personnel.
Professional Affiliations:
4 Member of ARMA international and the Society for Business
Etlucs.
.L Maintains active research interests in the area of information
management and information ethics.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17. 2008 PAGE 14 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
Name:
Victor Kepler
Company Position:
Senior Technical Support Specialist
Project Role:
Will participate in the creation of the application using the Libert•NET
-application Boulder.
Will install hardware and software components and test functionality and
performance.
Education/ Experience
Educational background includes IB\I training in computer hardware,
software and networking. flas over twelve rears experience in Field of
optical equipment and computer hardware and software.
Training/ Certifications:
Completed Libem\ET Standard (3 day) Administrator training from
Libem- .VS. Participated in internal Cook/Arthur Libem NET training.
He holds numerous other manufacturer certifications.
LibertyNET Experience:
♦ Played a similar role in the development of Libert•NET solutions
for numerous Cook/Arthur Libert-NET clients.
♦ Has created Libert}'NE`I* applications for a number of clients.
♦ Has provided technical support for entire Cook/Arthur client base.
♦ Has assisted client base in developing and modifying their
Libert•NET applications.
♦ Helped build application servers, R.-\ID servers and workstations
for client base.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 15 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SECTION C - PRODI'CT(S)/SERVICES
LibertyNET Enterprise
LibertyNET Enterprise comes bundled with five (5) fixed or three (3) concurrent stations in a networked
environment. The software is the same as the LibertyNET Entry platform, including the LibertyNET
Application Builder (LAB), the key component for building and maintaining applications. The toolset
provides an environment for easily configuring highly tailored applications. Works with Windows NT2000
Server. peer-to-peer. and other network operating systems.
Includes:
Liberty IMS copyrighted software in a multi-user environment
Database support for the scanning, indexing and retrieval of images
LibertyNET Application Builder
Electronic document-to-image conversion into LibertyNET
StickyNotesiMarkups
Audit Trail/History
Email/Print Fax Support
Programmable Import (bulk import and assembly of electronic documents)
LibertyNET Rule Templates
includes a Business Rules Engine, which offers a complete set of tools to automate indexing and other document
processes.
Includes:
Rule Templates; API Support; Barcode Recognition: Fax
Import,-'Output: Scheduled Actions: Internal Links
XML Web Services
For browser-based access and control. Liberty IMS provides the LibertyNET XML Web Services. This
module provides out-of-the-box user-interface templates based on XML and XSL, which can be
customized to provide personalized interfaces for specific departments, groups or users. The templates
allow multiple users to securely access LibertyNET services and documents, with no need for a separate
publishing step. Comes bundled with two (2) connections. Multiple servers may be purchased.
25 Web Additional View Only Web Licenses
25 concurrent Web access licenses for viewing and retrieval of documents.
OCR
With LibertyNET OCR, you can perform full-text indexing, searching and editing to improve your
document handling capabilities. Based upon the industry leading ScanSoft OCR, this technology supports
full page, zone and drag-and-drop OCR. Licensed on a per workstation basis.
Fujitsu 5750c Scanner
Three fi-5750C scanners. Includes Basic VRS, 71ppm/142ipm Fujitsu Color Scanner Unit Warranty: 3 Month On-
Site NBD
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 16 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SECTION D - SUPPORT/WARRANTY/MAINTENANCE/TRAINING
66'ARRA.VTY' AND HARRARE SUPPORT
Cook/Arthur will provide the manufacturer's on-site parts and labor warranty for Scanners and other
hardware we provide. The standard warranty is 90 Days, 8AM to 5PM, next day response. Cook /
Arthur provides an extended warranty and maintenance contract for one (1) year. The Cook / Arthur
maintenance contract includes parts and on-site labor. All software will carry the manufacturer's
warranty for media.
Liberty IMS warrants that the Proprietary Software System shall operate and conform to the
specifications and descriptions set forth in the instructional and operational manuals pertaining to the
programs, as measured by the Acceptance Test Procedure (ATP). Liberty IMS shall correct all
significant programming errors, reported in writing within 90 days of loading of the software, which
result in non-operation or nonconformance with the applicable specifications and descriptions as
measured by the ATP. This warranty shall be contingent upon Customer's full payment for the
Equipment and Third Party Software Components and Proprietary System. This warranty does not
apply if the Proprietary Software System or database includes changes made by third parties or
software provided by third parties. If Liberty IMS determines that a reported problem is not covered
by the warranty. (Including but not limited to improper user of the computer system or an equipment
malfunction, where Liberty IMS did not provide the equipment which malfunctioned), then the
Customer agrees to reimburse Liberty IMS for all time, materials and expenses spent in investigating
such problems.
SC PPOR 7'SER VICES
Cook/Arthur supports all hardware and software we provide to our clients. Cook/Arthur provides both
a Basic LibertyNET Subscription and Support Plan and a Premium Plan. Both are explained below.
ST_\NDARD SUPPORT 5ERVICFS
Cook/Arthur Basic LibertyNET Assurance Plan subscribers can access technical support, via phone, FAX
or e-mail, during our standard business hours: Monday - Friday 8AM to 5PM PST. Our customers
have limited telephone support via the toll-free number to our LibertyNET Customer Support Center at
(800) 474-8615 or our regular office number, (909) 946-1762. In the unlikely event one of our
trained support persons is not available, we will respond back with a phone call within four business
hours or less.
Support is also available via facsimile transmission and email. Additionally, Cook / Arthur will make
remote support available using standard industry tools and products. Using remote access, our
technical support representatives can often diagnose and correct software issues electronically. End
user sites may need to take measures to allow access, depending upon the remote access method
used. On-site assistance is available at our normal rate of $175.00 per hour. Standard travel charges
apply.
Cook/Arthur guarantees a four business hour response phone call but does not guarantee that any or
all issues can be resolved based on the returned phone call. Our Post Installation Support provides
new releases, upgrades, and remedial support for hardware, and expert technical assistance to users
for a 12-month period.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC
DATE: JUNE 17, 2008 PAGE 17 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
I'Rl:\IIf:R SUPPORT SERVICES
Cook/Arthur Premier LibertyNET Assurance Plan subscribers can access technical support, via phone,
FAX or e-mail, during our standard business hours: Monday - Friday 8AM to 5PM PST. Our Premium
subscribers have unlimited telephone support via the toll-free number to our LibertyNET Customer
Support Center at (800) 474-8615. Support includes remediation of technical problems as well as
expert consultation on optimizing and developing your system. We will additionally provide on-site
assistance at a reduced rate of $125.00 to administrators and users for remedial issues that cannot be
resolved by phone or remote access. Support is also available via facsimile transmission and email.
Additionally, Cook / Arthur will make remote support available using standard industry tools and
products. Using remote access, our technical support representatives can often diagnose and correct
software issues electronically. End user sites may need to take measures to allow access, depending
upon the remote access method used.
Cook/Arthur guarantees a two business hour response phone call but does not guarantee that any or
all issues can be resolved based on the returned phone call. Our Post Installation Support provides
new releases, upgrades, and remedial support for hardware, and expert technical assistance to users
for a 12-month period.
TRAINLVG
Cook / Arthur's excels in training and knowledge transfer. Training materials and documentation,
training classes are provided by a Ph.D. with 20 years educational experience. Cook / Arthur has been
providing training services for municipal government for 10 years and is familiar with the training
needs of local government agencies.
Cook / Arthur uses a comprehensive approach in training and education that integrates different parts
of the solution into a coherent whole. First, we design the application in partnership with designated
members of each department. This gives us an understanding of the underlying goals, procedures of
their application, as well the particularities of its design. It also prepares the end users for training by
giving them an orientation and overview of their application in advance. We then train on the specific
application, based on our mutual understanding of its design and the procedures and work routines
that will be used in production. Finally, we structure the training so that it takes users through the
entire work process in an order that makes sense to them. User come away with an understanding of
how the functions of the system are used together and as part of a process, as opposed to being
shown the various functions in isolation of each other.
O\-GOI \G 'IRkI` I\G
Cook / Arthur provides on-going training to clients as needed. The User/Training manuals provided as
part of the End User Training will greatly assist in continuous training. The on-line help features and
on-line documentation are also useful for continuous training.
END USER TR1INING
This course provides the End User with skills required for using the LibertyNET system to retrieve, e-
mail, print and fax documents. It is recommended for LibertyNET users, sub-administrators and
technical support staff. The course is typically 2 - 3 hours on-site, the maximum number of attendees
is eight (8).
As part of our LibertyNET solution, we will provide application specific end user training for
departments participating in the City's electronic document management program. Training will be
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 18 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
provided at the time the department's part of the application has been implemented. The following
describes our end user training:
Objectives
The objective of our end user training is to teach members of each department how to use LibertyNET
in the context of their application. Training will take place shortly after their application is installed.
End users will be trained on their application, input and storage devices. They will be ready to use the
system in production upon completion of their training session. Users will learn:
• How to use the functionalities relevant to their segment of the application.
• How to use the indexes, repositories, queries and automated processes designed for their
system.
• How to move through the entire process of retrieval, and in accordance with the procedures
and polices that they will use in production.
Documentation
Custom manuals are prepared for each participant in a training class. Manuals cover training on their
application. Graphics and instructions are based on their indexing structures, repositories, and
automated functions. Instructions also reflect department's specific indexing standards and process
requirements.
SCANNER UtiER'1RAlN[NG
This course provides the Scanner User with skills required for using the LibertyNET system to scan,
index, retrieve, e-mail, print and fax documents. It is recommended for LibertyNET scanner, users,
sub-administrators and technical support staff. The course is typically 4 hours on-site, the maximum
number of attendees is six (6).
As part of our LibertyNET solution, we will provide application specific end user training for
departments participating in the City's electronic document management program. Training will be
provided at the time the department's part of the application has been implemented. The following
describes our end user training:
Objectives
The objective of our end user training is to teach members of each department how to use LibertyNET
in the context of their application. Training will take place shortly after their application is installed.
End users will be trained on their application, input and storage devices. They will be ready to use the
system in production upon completion of their training session. Users will learn:
How to use the functionalities relevant to their segment of the application.
• How to use the scanners, indexes, repositories, queries and automated processes designed for
their system.
• How to move through the entire process of capture, indexing, retrieval and retention in
accordance with the procedures and polices that they will use in production.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 19 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
Documentation
Custom manuals are prepared for each participant in a training class. Manuals cover training on there
application. Graphics and instructions are based on their indexing structures, repositories, and
automated functions. Instructions also reflect department's specific indexing standards and process
requirements.
Optionally we can also integrate our custom manuals into LibertyNET's HTML on-line help system. The
manual appears in on-line help as a book topic. Custom help aids such as data standards and policies
can also optionally be integrated into on-line help.
SYSTFNI lD\II\ISTR1TOR AI)\IINISIR VFOR` TR-UNING
This course provides the System Administrator with the skills required to manage LibertyNET Systems.
It is recommended for System Administrators, Sub-Administrators, and technical support staff. The
course is typically 1 to 2 days on-site, the maximum number of attendees is six (6).
Objectives
The objective of our system administrator training is to provide system administrators with a thorough
understanding of the design, implementation, and maintenance of the software system as it pertains
to the specific imaging needs at your organization. Specific objectives include:
• Learning how to build a custom imaging solution-using Liberty's Application Builder.
• Learning how to train users on software features and applications relevant to your organization's
goals for imaging.
• Learning how to "seamlessly" integrate the Liberty System with your organization's current
hardware software and network installations.
• Learning how to spot additional opportunities within the software to implement as part of the
over-all imaging solution within your organization.
Documentation
Participants in system administrator training will receive a system administrator tutorial manual
prepared by Liberty IMS. The manual includes topics covered in the class. In addition, LibertyNET has
comprehensive, on-line documentation, in HTML help books format. Many on-line books are included
on administrator topics.
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 20 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
PRICING QUOTATION
SECTION E - PRICING
DATE
F. O. B. POINT
TERMS
June 17 2008
Destination
NET 15
QTY
UNIT
DESCRIPTION
UNIT
PRICE
TOTAL
1
LibertyNET Software
1
LibertyNET Enterprise (multi-user) Five Users
$8,950.00
$8,950.00
1
LibertyNET Workflow Rule Templates
$4,950.00
$4,950.00
25
LibertyWEB View Only User
$795.00
$19,875.00
3
Optical Character Recognition
$539.00
$1,617.00
3
fi-5750C Basic VRS, 71ppm/142ipm Fujitsu Color Scanner
Unit Warranty: 3 Month On-Site NBD
$6,995.00
$20,985.00
1
Installation and Testing
$2,500.00
$2,500.00
1
Admin Training Class (Two Day Onsite 6 Hours 5 Users)
$3,600.00
$3,600.00
1
End User Training Class (5 Hours Onsite 5 Users)
$950.00
$950.00
1
LibertyNET Basic Administrator Class (3 days in Costa Mesa,
$1500 value)
***Municipal Discount 25%***
($8,443.75)
LibertyNET Annual Subscription and Standard Support Plan
$6,079.50
OEM Software Support
$404.25
3
Scanner Extended Warranty
$995.00
$2,985.00
SUBTOTAL
SALES TAX
SHIPPING & HANDLING
OTHER
TOTAL
PROFESSIONAL SERVICES
$b4,4,L.UU
8.25% $3,954.49
$68,406.49
Cook / Arthur provides consulting services for the design and development of the LibertyNET
application tools. Design and development services focus on creating custom objects for
different departments and different business processes. The billable rate for design and
development consulting is $225.00 per hour. Fixed pricing for projects can be negotiated.
PREPARED FOR: CITY OF ROSEMEAD
PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 21 OF 22
ENTERPRISE CONTENT MANAGEMENT SYSTEM / ENTERPRISE DOCUMENT MANAGEMENT SYSTEM PROPOSAL
SIGNATURE PAGE
This proposal was prepared by Norman Mooradian, Vice President of Cook / Arthur Inc., who, as an
officer of this firm, has the capacity to enter this corporation into legally binding contracts and to act
as an agent of the corporation.
Signature
June 17, 2008
Norman Mooradian, Ph.D.
EDM Consultant, C.D.I.A.
Cook / Arthur Inc.
575 North Central Avenue
Upland, CA 91786
(909) 946-1762
www.cookarthur.com
nmooradian@cookarthur.com
PREPARED FOR: CITY OF ROSEMEAD PREPARED BY: COOK/ARTHUR INC.
DATE: JUNE 17, 2008 PAGE 22 OF 22
User-friendly, flexible tool to
Now does ltwork?
Each LibertyNET application is
meet business needs
your
created with a simple set of
building blocks known as
objects that have a set of
he LibertyNET Application Builder (LAB) is a unique and powerful tool
attributes in common with their
that allows non-programmers to customize LibertyNET to match their
T
peers. There are also attributes
which differentiate each object.
application requirements. A Solution Provider and/or System Administrator
For example, both document
can use this high-end tool to design special index templates. pre-define
and user objects have names,
document requests, and create organizational structures and security systems. The
but only a document may have
System Administrator can define, modify, secure, copy, and rename these system
a page number.
objects with the LAB tool set. The LAB also provides the means to change the database
Best way to use LAB
upon which the system operates. A brief definition of each LAB object follows:
Liberty IMS recommends a
Documents: A document consists of an index, associated images or data, plus any
four-step procedure called
attachments
SPEC for implementing LAB
.
software: Survey needs and
gather information; Plot a
Forms: Forms provide a template for recording index and reference information about
document flow diagram;
a particular type of document. Each form can contain up to sixteen user-defined fields,
Equate this flow to LibertyNET
four of which can be defined as fast-search key-fields. Forms also provide the means
operations: Create LibertyNET
to format input and display screens, as well as define the cross-reference index or
objects and test. What types of
DDE link to another database.
documents need to be stored
on the LibertyNET system? Who
Requests: Requests are the complement of forms. Whereas forms are used for tiling
will need access to the
information? By whom and in
information, requests are used to retrieve it. A Request specifics how to select a subset
what locations will the records
of documents, including which folder to search, which Form types to match against.
be processed? Once the
any fields to filter by and which field, if any, for which the user should be prompted.
solution provider has the
answers to these questions, it
Folders: A Folder is a group or collection of Documents. In a more technical sense,
is a simple matter of following
a Folder is a database of documents. A Folder can be used like a traditional manila
the LAB guidelines to create
'
folder, but is more often used to contain all the documents in a file cabinet or file
the organization
s automated
records management system.
room. Folders can be used for Batch Control while scanning, or can be used to gather
documents spread across many optical disks during retrievals.
Flexible cost savings
Archives, Volumes: Archives are folders which are designated for centralized, long-
New image management
term storage; typically on write-once-read-many (WORM) optical disks or CD-ROM.
applications can be added as
the organization learns the
Archives include attributes which define the location of and provide access to the
benefits of automating records.
archived information. Volumes are the specific optical disks on which archive folders
Previous applications can be
can be stored.
modified to meet the changing
needs of each department.
Users, Groups: Users are the people who use the LibertyNET system software.
Even if the system database is
Groups are collections of users who are assigned a common set of attributes for routing
changed, LibertyNET can
and security purposes.
conform with an easy
adjustment. The ability to make
Stations, SN.stems: Stations define the actual PC's on the network which will be using
these software changes
without the expense of custom
LibertyNET. Systems are autonomous groups of stations, which act as their own
programming emphasizes
imaging system, but may be connected with other sites to share common infonnation.
LibertyNET's value.
Scanners, Printers: Scanner setups provide a means to define the input parameters.
Printer setups provide a means to define the output parameters.
Building L
ee Canada
' iberry Information Management Solutions, Theli
LIBE14Y
4%
9262
4I 58 58 Red 13311 Avenuc, tiui[a 1 100 00 1 i:osta Mesa, C4 92G2G
-
'_G00 rercrrnce Matthews ( rrsccnt. Suite 2011 Cktaw•a, ON IoM 2C7
Ph-e: (-14) -51 6000 I Fax: (-14) 432-5335
Phone: (611) 599.5571 Fa.x :6111 599-5959
w%-. LibertYl M S.com
salest Iiberts-ims.com
02007 Libetny 1MS. All Rights Rcs
H bokArthur. Information Compliance Solutions
Cook/Arthur is pleased to announce the
LibertyNETTm FPPC Management Appli-
cation for municipal government and
public agencies.
FPPC Management App is the first in a se-
ries of products and services that will be of-
fered under the banner of Ethical Comput-
ingT"'n These products and services will sup-
port your efforts to meet the many compli-
ance challenges that your organization will
face.
Our FPPC Management App is built with the
powerful tools of the LibertyNETTM platform. It
allows you to efficiently and reliably manage
the various kinds of FPPC statements through
the filing process. In addition, it helps you
manage the retention of and access to FPPC
filings, such as SEIs and Campaign State-
ments throughout their lifecycle.
Benefits
Public Access: Allows you to quickly and eas-
ily meet public access requirements and re-
spond to information requests
Tracking: Supports tracking and monitoring
of the filing process. Quickly see who has filed
a given form and who has not.
Notifications: Send notifications to initial and
late filers.
Reporting: Generate reports at end of filing
period to document compliance.
Retention: Manage complex retention re-
quirements for the different types of filings
based on such criteria as election or employ-
ment status.
Leverage Your Existing LibertyNET
Application to Meet Compliance
Requirements
Your existing LibertyNET application has
numerous, powerful tools that can be used
to automate processes and meet business
requirements. Our FPPC Management App
takes advantage of these tools to auto-
mate much of the paper process associ-
ated with filing, access and retention of
Statements of Economic Interest and
Campaign Statements.
By using LibertyNET as a tool to manage
your FPPC filing process you will increase
your efficiency, enhance your compliance
efforts, and meet your records retention
requirements. Further, by integrating
your FPPC documents with your Liber-
tyNET document repository, you will in-
crease even further your City's transpar-
ency and openness.
A Customizable Solution for Your
Compliance Needs
Our LibertyNET Enterprise TM offering
can scale to meet the needs of large agen-
cies with millions of documents and thou-
sands of users to small offices with a few
employees and thousands of documents.
It supports multiple repositories, distrib-
uted and remote document capture, and
automated import of electronic docu-
ments.
Cook / Arthur Inc. is a privately held
Corporation, founded in 1973. Since that
time, we have provided Los Angeles
County and the Inland Empire with inno-
vative technologies and excellent cus-
tomer service.
For information Contact Us at 800-294-6811
Or e-mail sales@cookarthur.com
City of Norwalk
Norwalk, CA
City documents needed the
flexibility of LibertyNET
Council minutes, agendas and more are easily managed
Due to development and
population growth in Los
Angeles County, the City
of Norwalk has seen an
increase in the amount of paper
being processed. Among other
duties, the City Clerk is
responsible for indexing,
retrieving, storage and
maintenance of records such as
Council meeting minutes, agendas,
ordinances and resolutions. The
public and other departments
within City Hall rely on the City
Clerk to be able to locate and
provide documents pertaining to
the City's business. To aid the City
Clerk in handling vital records, the
city turned to LibertyNETTM, a
sophisticated document
management system designed to
meet the indexing and document
processing requirements of
municipal governments.
"It is important to us to be able to
respond to inquiries in an
expeditious manner." said Gail
Vasquez-Connolly, City Clerk for
the City of Norwalk. "Using the
LibertyNET has enabled my office
to substantially reduce the amount
of time and effort it takes to fulfill
requests for documents and
information." Now when there is
an inquiry, the City Clerk staff
does not go on a paper chase. With
'Using the Liberty NET has
enabled my office to substantially
reduce the amount of time and
effort it takes to ful 111 requests for
documents and li formation.'
Gail Vasquez-Connolly
City Clerk
City of Norwalk
the full text search capabilities of
LibertyNET, researching topics
and inquires has become much
faster and easier.
At the heart of every city there are
documents that contain important
information essential to the
governing of the city. Therefore, it
is critical that these records be kept
safe, and yet still be readily
accessed. By installing
LibertyNET, the City of Norwalk
has achieved that goal. For daily
access to documents the City uses
a RAID system. All agendas,
minutes, resolutions and
ordinances are archived onto CD,
which provides the city with a
legal copy of each document. In
addition, should any unforeseen
catastrophe occur these CDs, they
provide the City with a disaster
recovery backup. Storing CDs in a
safe environment is more
convenient and cost effective than
storing thousands of paper
documents in filing cabinets that
use valuable floor space.
Within her first four months as
Norwalk's City Clerk, Vasquez-
Connolly had disposed of 10,000
pounds of paper, 10 filing cabinets
worth. "Document image
management is the next logical
progression in the continuing war
on paper." she said. Having
extensive experience with city
government and previous
experience with document
imaging, Vasquez-Connolly knew
exactly what she wanted the
system to accomplish for the City
of Norwalk. An important
requirement was the desire to
integrate the legislative history
software, CRISYS, with the robust
features of LibertyNET. The
integration allows one search to be
conducted for both imaged and
paper documents. According to
Vasquez-Connolly, "The ability
for Liberty IMS to integrate the
CRISYS software with the
LibertyNET software was a large
factor in my choice for the City of
Norwalk. Having the two systems
work together was not something
other imaging companies could
do. "
For more information about how LibertyNET
can help your company. contact us:
(714) 751-6900
sales@libertyims.com
UI_ifurry Information l mrm r the es. C• B 92626
0MY 3158 Red Hill .A Men venue. Suite ce 100. Cosa Mesa. CA `)?(2G
Phone: (?14)'51-69001 Fax: (714) 432-53351 %s .libcrryims.cnm
,BE swdfidg tnt talntions
Government Agencies
Worldwide
From air to water, public
agencies choose LibertyNET
Effective management of paperwork increasingly important
Efficient information
management is essential to
the daily operations of
public sector organizations.
Government agencies and
municipalities throughout the
country utilize LibertyNET to
manage a wide variety of
documentation and information.
City clerk offices, police
departments, human resources,
planning and development, and
finance are among the diverse
departments that have relied on
LibertyNET to share information
internally, as well as with
constituents and customers.
Integrated with legacy applications
such as agenda management
systems, geographic information
systems (GIS), and law
enforcement dispatch systems,
LibertyNET is truly an enterprise-
wide central repository that ties
together disparate information
management needs.
Municipalities
■ City of Brea
■ City of Burbank
■ City of Cerritos
• City of Chino Hills
■ City of Clovis
It is important for its to be able to
respond to inquiries in an
expeditious manner. Using the
LibertyNET software has enabled
my office to substantially reduce
the amount of time and effort it
takes to juytll requests for
documents and information.'
Gail Vasquez-Conolly
City Clerk
City of Norwalk
■ City of Dana Point
■
City of Inglewood
■
City of Los Angeles
■
City of Los Alamitos
■
City of Manhattan Beach
■
City of Monrovia
■
City of Monterey Park
■
City of Norwalk
■
City of Rialto
■
City of San Marcos
■
City of Santa Clarita
■
City of Turlock
■
City of West Sacramento
Agencies
■ Air Quality Management
District (AQMD)
■ County of LA - DHS
UBE i
rrnaeian managrrrrnl talc rio n,
■
■ Inland Empire Utilities
■ LA City Employees
Retirement System
(LACERS)
■ LA County Consolidated
Transportation Services
■ OC Public Defenders
■ Riverside County
Transportation
Commission
■ San Francisco
International Airport
■ Santa Ana Water
Replenishment District
• Water Replenishment
District of Southern CA
"We had stacks and stacks of
paper, rows of tiling cabinets, and
shelves up to the ceiling loaded
with paper." said Norma Martinez,
office automation manager for
AQMD. "Now, if you give it to
us, we've got it, and we know
where we've got it."
For more information about how LibertyNET
can help your company, contact us:
(714) 751-6900
sales@libertyims.com
Libcm Infnrmrrinn Management Solunons. Thr Liberty Building
3158 Red Hill Avenue, Suite 100. Casn Mesa. C4 72626
Phone. (714) 7514,9()0 i Fax: (714) 432-5335 w Aiberryims.com