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CC - Item 6A - Report, Discussion, and Direction Regarding Request for Proposals for Information Technology ServicesROSEMEAD CITY COUNCIL STAFF REPORT TO: THE HONORABLE MAYOR AND CITY COUNCIL FROM: BEN KIM, CITY MANAGER DATE: DECEMBER 12, 2023 SUBJECT: REPORT, DISCUSSION, AND DIRECTION REGARDING REQUEST FOR PROPOSALS FOR INFORMATION TECHNOLOGY SERVICES SUMMARY At the November 14, 2023, City Council Meeting, the City Council requested that an item be brought forward at a future meeting to discuss the timeline for a Request For Proposals ("RFP") related to Information Technology Services. The Draft RFP, current Professional Services Agreement for Information Technology Services, and second amendment to the Agreement are included in this report for City Council review and discussion. Therefore, it is recommended that the City Council provide direction on information technology services. BACKGROUND On December 10, 2019, the City of Rosemead ("City") approved a Professional Services Agreement ("Agreement") with Max Power Technology, LLC ("Max Power") for information technology services for a three-year period, with two one-year optional renewals. The initial Agreement was set to expire in December 2022, and the City Council approved the first amendment to the Agreement in the amount not to exceed 5119,700 (Attachment B) to extend the contract for an additional one-year term ending in December 2023. At the November 14, 2023, City Council Meeting, the City Council requested that staff provide additional information regarding releasing an RFP for information technology services and a potential timeframe for the process. The City Manager's Office oversees all citywide information technology services, contract administration, infrastructure and network upgrades, and other areas of focus. All information technology system requests and projects are handled by the information technology consultant, with City staff assisting with internal support and management. Contracted information technology services include one full-time on-site support technician during business hours for the daily administration of the City's information technology systems, including: providing adequate backup staffing to address significant and immediate problems, developing backup plans and procedures, providing end-user training as needed, implementing AGENDA ITEM 6.A City Council Meeting December 12, 2023 Page 2 of 3 technology protocols for enforcement of all City IT policies, generating quarterly hardware and equipment inventory reporting, offering desktop "help desk" support, executing computer operations and security administration support, assisting with planning and project management, and maintaining effective communication regarding ongoing projects. At City Council's direction, staff has drafted an RFP for information technology services and prepared a timeline as listed below: RFP SUBMITTAL INFORMATION DEADLINES RFP Available ........ _..... . Deadline for submittal of Questions Staff Responses to Questions Deadline for submittals of Proposal Mandatory Interviews Agreement Presented to Council 12/18/2023 01/08/2024 01/16/2024 01/22/2024 02/05/2024-02/08/2024 02/27/2024 (Tentative) As stated, the City currently has an agreement with Max Power to assist with its information technology needs. Per the City's professional services agreement, the monthly cost for services through Max Power is $9,975. Based on the foregoing, the City Council can consider the following: 1. Approve Second Amendment to the Professional Services Agreement with Max Power Technology in amount not to exceed $125,685 for a period of one year and proceed with an RFP before the expiration of the contract on December 10, 2024; or 2. Direct the City Manager to seek a new information technology services consultant by the timeline described above and authorize the City Manager to enter into three-month extension agreement with Max Powers at the current monthly rate of $9,975 to allow time for RFP process; or 3. Provide alternative course of action. As directed by the Council at the November meeting, a Draft RFP is attached that includes a timeline and draft scope of work for the City Council to review (Attachment A). STAFF RECOMMENDATION It is recommended that the City Council provide direction on the information technology services. City Council Meeting December 12, 2023 Page 3 of 3 ENVIRONMENTAL ANALYSIS The proposed action does not constitute a project under the California Environmental Quality Act ("CEQA"), and it can be seen with certainty that it will have no impact on the environment. As such, this matter is exempt under CEQA. STRATEGIC PLAN IMPACT None. FISCAL IMPACT Depending on the City Council's direction, additional funding may be required to contract with a new consultant. PUBLIC NOTICE PROCESS This item has been noticed through the regular agenda notification process. Prepared by: Submitted by: A �f �— Bryan Chua Director of Finance Attachment A: Draft RFP — Information Technology Services Attachment B: Max Power Technology, LLC First Amendment Attachment C: Max Power Technology, LLC Second Amendment Attachment D: Max Power Technology, LLC PSA Attachment A Draft RFP Information Technology Services City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX REQUEST FOR PROPOSAL NO. 2023 -XX PROFESSIONAL SERVICES FOR INFORMATION TECHNOLOGY MANAGEMENT SERVICES SUBMITTALS: Three (3) bound copies and one (1) electronic PDF file on a flash drive of the proposal in sealed envelope(s) must be received by the City of Rosemead's City Clerk's Office by no later than Monday, January 22, 2024, at 10:00 a.m. or Electronic proposal submittal through the City of Rosemead Vendor Portal hosted by PlanetBids at: https://Pbsystem.planetbids.com/portal/54150/portal-home Proposals submitted through PlanetBids Vendor Portal shall be submitted no later than Monday, January 22 2024, at 10:00 a.m. CONTACT PERSON: Jennifer Pineda, Management Analyst City of Rosemead 8838 E. Valley Boulevard Rosemead, California 91770 (626)569-2102 ipineda(@cityofrosemead.or� PROPOSALS RECEIVED AFTER THE TIME AND DATE STATED ABOVE SHALL NOT BE CONSIDERED. FACSIMILE AND E-MAIL PROPOSAL WILL NOT BE ACCEPTED. City of Rosemead — Information Technology Management services Request for Proposal No. 2023 -XX INQUIRIES: Direct questions for clarification on Request for Proposal documents to Jennifer Pineda, Management Analyst at (626) 569-2102 or Ipineda cityofrosemead.org MODIFICATIONS: Any modification of this Request for Proposal will be provided to consultants who request notification of any modifications. ISSUANCE DATE: December 18, 2023 City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX CONTENTS A. Introduction.............................................................................................................1 B. Background..............................................................................................................1 C. Current Technical Environment...............................................................................1 D. Scope of Services.....................................................................................................2 E. Time, Place, And Method for Proposal Submissions...............................................2 F. Proposed Term of Contract.....................................................................................2 G. Schedule for Selection.............................................................................................2 H. Proposer Qualifications...........................................................................................3 I. Award of Contract....................................................................................................3 J. Right to Reject Quotes.............................................................................................3 K. Information to Be Submitted...................................................................................3 L. Understanding of Requirements.............................................................................5 M. Questions/Clarifications..........................................................................................5 N. Insurance..................................................................................................................5 O. Professional Services Agreement............................................................................5 P. City's Responsibilities.......................................................................................................5 Q. Proposal Content/Format...............................................................................................5 R. Proposal Evaluation And Criteria...................................................................................6 S. Discretion and Liability Waiver.......................................................................................7 Attachment A: Professional Services Agreement Sample................................................7 Attachment B: Insurance Sample........................................................................................7 Attachment C: Scope of Services.........................................................................................7 City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX A. INTRODUCTION Through this Request for Proposal ("RFP") and evaluation process, the City of Rosemead is seeking qualified consultant(s) to provide professional services associated with the support and maintenance of the City's information technology ("IT") infrastructure. The qualified consultant will maintain and improve the City's IT effectiveness, enhance its quality of services, minimize downtime; and, provide exceptional support in the areas of network administration, backup systems, network security support, systems support, computer operations support, Help Desk support, PC desktop technical support, software integration support, technical project management support, application support, and technical consulting in support of planning and budgeting for IT projects and technology refreshment. The City does not have a professional IT person on staff. The consultant must work in conjunction with the City of Rosemead assigned staff for the general City infrastructure, equipment, and employee needs. The required services and performance conditions are described in the Scope of Services (ATTACHMENT C). B. BACKGROUND The City of Rosemead is organized under the City Council/City Manager form of government with six departments and 72 budgeted full-time employees. The City of Rosemead is a cost-conscious provider of outstanding public services to its residents and local businesses mostly relying on the contract services model since its incorporation in 1959. The City of Rosemead is a suburb located in the San Gabriel Valley, 10 miles east of downtown Los Angeles. It is bounded on the north by the cities of Temple City and San Gabriel, on the west by Monterey Park, Alhambra, and the unincorporated Los Angeles County community of South San Gabriel, on the south by Montebello, plus by EI Monte and South EI Monte on the east. The City is 5.5 square miles (2,344 -acres) in size. Rosemead is a working-class suburb with a diverse population base. According to the 2020 Census, the City has a population of 51,185. The City is interested in receiving responsive and competitive proposals from experienced and qualified firms to provide information technology services; specifically, in the areas of desktop support, security system support, network administration, and computeroperations. The City desires a fully outsourced IT management consultant to provide proactive maintenance, support, and other IT related functions. C. CURRENT TECHNICAL ENVIRONMENT The City of Rosemead's technical environment consists of 13 sites, approximately 12 servers, 101 desktop workstations/laptops, 51 mobile devices with access to City email, 5 Surface Pros, about 100 domain users, as well as a number of network appliances, systems, and software applications. See ATTACHMENT C for details. 1IPage City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX D. SCOPE OF SERVICES 1. City to Provide • The City will assist with training regarding the City's office, procurement, policies, and behavior standards. • The City is responsible for purchasing new equipment and planned replacements in conjunction with the new contractor. • The City will provide contractor with a confidentiality clause that they are required to sign and adhere to and all information must remain confidential under penalty of law. 2. Contractor to Provide See ATTACHMENT C. E. TIME, PLACE, AND METHOD FOR PROPOSAL SUBMITTION The City must receive three (3) sets of proposals from interested firms no later than 10:00 a.m. on Monday, January 22, 2024. Please submit all proposals to: Request for Proposal — Information Technology Management Services ATTN: Ericka Hernandez, City Clerk City of Rosemead I City Clerk's Office 8858 E. Valley Blvd. Rosemead, CA 91770 or Electronic proposals submittal through the City of Rosemead Vendor Portal hosted by PlanetBids at: https://Pbsystem.planetbids.com/portal/54150/portal-home Proposals submitted through PlanetBids Vendor Portal shall be submitted no later than Monday January 22 2024, at 10:00 a.m. Electronic, faxed, or late proposals will not be considered. F. PROPOSED TERM OF CONTRACT The proposed term of the contract is three (3) years commencing March 1, 2024, with options for two (2) one-year extensions at the City's discretion. 21 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX G. SUBMITAL DEADLINES Below is the tentative RFP scheduled, subject to change: RFP SUBMITTAL INFORMATION RFP Available Deadline for submittal of Questions Staff Responses to Questions Deadline for submittals of Proposal Mandatory Interviews Agreement Presented to Council H. PROPOSER QUALIFICATIONS DEADLINES 12/18/2023 01/08/2024 01/16/2024 01/22/2024 02/05/2024-02/08/2024 02/27/2024 (Tentative) 1. The City requires proposals submitted by primary firms only. The firm will have complete and exclusive responsibility for satisfying all City conditions and requirements at all times during the life of the agreement. Any subcontractors mentioned in the RFP and/or used in the implementation of the Agreement will have no formal relationship with the City. 2. All proposed subcontractors must be identified by name with a description of the work they will provide. Any subcontractors change proposed after the submittal date can only be made with prior approval of the City. 3. Primary firm must be responsible for at least three-fourths the annual value of the proposed work consistent with the scope of services as noted in the proposal. 4. Primary firm must have experience in providing similar work in at least two similar organizations. I. AWARD OF CONTRACT Staff, led by the City Manager, will evaluate the proposals and make their recommendation to City Council for approval. Firms may be asked to make oral presentations to supplement their proposals. Proposals will be selected in accordance with the City's purchasing policy on Professional Services where selection is not bound by the lowest bid but made in the sole discretion of staff and City Council. Proposals must be guaranteed by the Contractor for 60 days after the quote opening on 1/22/2023. It is anticipated that a standard agreement contract will be signed subsequent to City Council review and approval of the recommended firm. 3l Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX RIGHT TO REJECT PROPOSALS The City reserves the right to reject any or all proposals or portions of any or all proposals. Non- compliance with any of the conditions and instructions stated herein may result in the rejection of the proposal. K. INFORMATION TO BE SUBMITTED Prospective Firms must submit three bound copies and one electronic copy of their proposal. The electronic copy must be in searchable PDF format. 1. Proposal Summary: This section shall discuss the highlights, key features, and distinguishing points of the Proposal. A separate sheet shall include all the contact people on the Proposal and how to communicate with them. Limit this section to a total of one to three pages including the separate sheet with contact personnel. 2. Profile of the Proposing Firm: This section shall include a brief description of the Firm's size as well as the proposed local organizational structure. Specifically, the City is interested in the potential for a long-term service relationship that would include financial stability. Include a discussion on the Firm's financial stability, capacity, and resources. If applicable, include all other firms participating in this Proposal, including similar information about the firm/subcontractors. Additionally, this section shall include a listing of any relevant lawsuit and/or subcontractors' litigation and the result of that action resulting from (a) any public project undertaken by the Firm or by its subcontractors where litigation is still pending or has occurred within the last five years or (b) any type of project where claims or settlements were paid by the Firm or its insurers within the last fiveyears. 3. Qualifications of the Firm: This section shall include a brief description of the Firm's and sub -contractor's qualification and previous experience on similar or related projects. Provide a description of pertinent project experience with other public municipalities (maximum of four) and private sector (maximum of two) that includes a summary of the work performed, the total project cost, the percentage of work the Firm was responsible for, the period over which the work was completed, and the name, title, and phone number of clients to be contacted for references. Give a brief statement of the Firm's adherence to the schedule and budget for each project. 4. Work Plan: In this section, present a well -conceived service plan. This section of the proposal shall establish the Firm's understanding of the City's objectives and work requirements and the Firm's ability to satisfy those objectives and requirements. Describe the proposed approach for addressing the required service, outlining the approach that would be undertaken in providing the requested services. Include a timetable for transition to full operation. Describe related service experience by both the Firm and any subcontractors in similar work. Please describe the role, extent of services (number of people used or saved, engagement duration, and contract value). 41 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 5. Staffing: In this section, discuss how the Firm would propose to staff the service described in ATTACHMENT C. Proposed on-site support technicians are considered key personnel and shall be identified by name, specific responsibilities, and their qualifications. Include a current resume and position description for each of the proposed support technicians. Proposed key personnel will be an important factor considered. There can be no change of key personnel once the proposal is submitted, without prior approval from the City. 6. Proposed Innovations: The Firm may also suggest technical or procedural innovations that have been used successfully on other engagements and that may provide the City with better service delivery. In this section discuss any ideas, innovative approaches, or specific new concepts included in the Proposal that would provide benefit to the City's assessment of the Proposal. Focus primarily on cost saving or efficiency- enhancing innovations. Include any performance -measuring matrix proposals as well. 7. Proposal Costs Sheet and Rates: In this section include the proposed costs to provide the services desired. Include any other cost and price information that would be contained in an agreement with the City. Include the costs for extra after-hours services or any other services that are considered optional additions. L. UNDERSTANDING OF REQUIREMENTS All proposals accepted by the City must be signed by an authorized representative of the company. The submission of a signed proposal will be interpreted to mean that the company has thereby agreed to all conditions, instructions, descriptions and specifications contained herein. All samples submitted by the company in support of its quote shall become the property of the City. M. QUESTIONS/CLARIFICATIONS Please email any questions regarding this RFP to Jennifer Pineda, Management Analyst, with the subject line "Information Technology Management Services" at jpineda@cityofrosemead.org. Questions must be received by 10:00 a.m. on Monday, January 8, 2024. All questions received prior to the deadline will be collected, and responses will be posted to the City's website and PlanetBids by Tuesday, January 16, 2024. N. INSURANCE The City will require the successful Proposer to provide Certificates of Insurance evidencing required coverage types and the minimum limits. See ATTACHMENT B: INSURANCE for more information on the City's insurance requirements. O. PROFESSIONAL SERVICES AGREEMENT The City will require the successful Proposer to execute a professional services agreement with the City. Please review ATTACHMENT A: PROFESSIONAL SERVICES AGREEMENT SAMPLE and identify any questions or areas or concern in your response to the City. 51 Page City of Rosemead — Information Technology Management services Request for Proposal No. 2023 -XX P. CITY'S RESPONSIBILITY Upon awarding of the contract, the City shall provide the selected Consultant with any pertinent ordinances and resolutions, or any other information mutually agreed upon that will assist the Consultant with the completion of the contract requirements. Q. PROPOSAL CONTENT/FORMAT The consultant shall submit a comprehensive proposal, as follows: 1. Cover letter. 2. Name and address of consultant (please include address of local office if applicable). 3. The principle contact person that the consultant will assign to the Rosemead account. 4. A description of your understanding of the project. 5. Experience and qualifications of the consultant and management team, including a description of relevant similar services. The City reserves the right to reject any of the firm's consultants or management team. After the proposal deadline, substitution of consultants and management team may only be made with the permission of the City. 6. A reference list of at least three (3) other public agencies, including contact person's name and phone number. 7. A list of any pending or previous litigation over the past five years related to your firm's work, and the outcome of any closed claims or cases. 8. A not -to -exceed fixed all-inclusive monthly total service costs to the City, including a breakdown of staffing and resources proposed. The consultant acknowledges that submittal of a proposal constitutes acceptance of and a willingness to comply with all of the terms, conditions and criteria contained within this RFP. Proposals not in compliance with the terms and conditions contained herein may be cause for rejection. The City reserves the right to interpret or change any provision of this RFP at any time prior to the proposal submission due date. Such changes or interpretations will be in the form of an addendum. R. PROPOSAL EVALUATION AND CRITERIA Proposals will be evaluated on the proposer's ability to provide services that meet the requirements set forth in this RPF. The City reserves the right to make such investigations as it deems necessary to determine the ability of the proposer to provide services meeting a satisfactory level of performance in accordance with the City's requirements. The proposer shall furnish such information and data for this purpose as the City may request, at no cost to the City. Interviews and presentations by one, 61 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX several, or all of the proposers submitting a proposal may be requested if deemed necessary to fully understand and evaluate the proposer's capabilities and qualifications. The adequacy, depth, and clarityof the proposal will influence, to a considerable degree, its evaluation. The final selection of the consultants will be based on the following criteria: 1. Narrative describing methodology and protocols 2. Understanding the scope of services. 3. Quality of proposal. 4. Ability of the consultant to provide the full range of requested services. 5. Demonstrated professional skills and credentials of staff to be assigned to this agreement. 6. Related experience and expertise. 7. Consultant's ability to execute the contract in a timely manner. 8. References. 9. Cost as compared to related service requirements (lowest cost will not be the sole determining factor). The award of a contract will be based on a combination of the aforementioned criteria and costs. S. DISCRETION AND LIABILITY WAIVER 1. Proposers shall carefully read the information contained in this RFP and submit a complete response to all requirements and questions as directed. Incomplete proposals may be considered non-responsive and may be rejected in the City's discretion. 2. All information, documentation, and other materials submitted in response to this solicitation are considered non -confidential and/or non-proprietary and are subject to public disclosure after the solicitation is completed. 3. Proposers shall prepare and develop proposals at their sole cost and expense. 4. The City makes no representations of any kind that an award of a contract will be made as a result of this RFP, or subsequent RFP. The City reserves the right to accept or reject any or all proposals, waive any formalities or minor technical inconsistencies, and/or delete any item/requirements from this RFP when deemed to be in City's best interest. 5. Failure to comply with all requirements contained in this RFP may result in the rejection of a proposal. 71 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 6. A proposal may be modified or withdrawn in person at anytime before the scheduled due date, provided a receipt for the withdrawn proposal signed by the proposer's authorized representative. The City reserves the right to request proof of authorization to withdraw a proposal. 7. The City may evaluate the proposals based on the anticipated completion of all or any portion of the project. The City reserves the right to divide the project into multiple parts, to reject any and all proposals and re -solicit for new proposals, or to reject any and all proposals and temporarily or permanently abandon the project. 8. The City may, in the evaluation of proposals, request clarification from proposers regarding their proposals, obtain additional material or literature, and pursue other avenues of research as necessary to ensure that a thorough evaluation is conducted. 9. By submitting a proposal in response to this RFP, the consultant accepts the evaluation process, acknowledges and accepts that determination will require subjective judgments by the City, and waives all right to protest or seek any legal remedies whatsoever regarding any aspect of this RFP. 10. The City of Rosemead expects the highest level of ethical conduct from proposers, including adherence to all applicable laws and local ordinances regarding ethical behavior. 11. If an agreement cannot be reached with the highest ranked proposer, City reserves the right to terminate negotiations with that party and enter into negotiations with the next highest ranked proposer. 12. Finalists in the selection process may be asked to attend an interview once the RFP process is complete. 13. Acceptance of any proposal is contingent upon the proposer's certification and agreement by submittal of its offer, to comply and act in accordance with all provisions of the City's Municipal Code. 14. Any agreement entered into as a result of this Request for Proposal shall include the following non -appropriation of funds language: "Non -Appropriation of Funds — Payment due and payable to Vendor for current goods and/or services are within the current budget and within an available, unexhausted and unencumbered appropriation of City. In the event the City has not appropriated sufficient funds for payment of goods and/or services beyond the current fiscal year, this Agreement shall cover only those costs incurred up to the conclusion of the current fiscal year." All proposals submitted shall be binding for 60 days from the date of submittal. 8j Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX ATTACHMENT A PROFESSIONAL SERVICE AGREEMENT NAME OF PROJECT (CONTRACTOR NAME) PARTIES AND DATE. This Agreement is made and entered intothis INSERT DATE (Effective Date) by and between the City of Rosemead, a municipal organization organized under the laws of the State of California with its principal place of business at 8838 E. Valley Blvd., Rosemead, California 91770 ("City") and CONTRACTOR NAME with its principal place of business at ADDRESS ("Consultant'). City and Consultant are sometimes individually referred to herein as "Party" and collectively as "Parties." 2. RECITALS. 2.1 Consultant. Consultant desires to perform and assume responsibility for the provision of certain professional services required by the City on the terms and conditions set forth in this Agreement. Consultant represents that it is experienced in providing TYPE OF SERVICE to public clients, is licensed in the State of California and is familiar with the plans of City. 2.2 Project. City desires to engage Consultant to render PROJECT SERVICE OR NAME ("Services") as set forth in this Agreement. 3. TERMS. 3.1 Scope of Services and Term. 3.1.1 General Scope of Services: Consultant promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the TYPE OF SERVICE services necessary for the City, herein referred to a "Services". The Services are more particularly described in Exhibit 9(Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX A attached hereto and incorporated herein by reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations. 3.1.2 Term. The term of this Agreement shall be for a INSERT TERM YEAR year time period from Effective date with the option for up to two (2) one-year extensions at the sole and absolute discretion of the City, unless earlier terminated as provided herein. Consultant shall complete the Services within the term of this Agreement and shall meet any other established schedules and deadlines. 3.2 Responsibilities of Consultant. 3.2.1 Control and Payment of Subordinates; Independent Contractor. The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent contractor basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 3.2.2 Schedule of Services: Consultant shall perform the Services expeditiously, within the term of this Agreement. Consultant represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Consultant's conformance with the Schedule, City shall respond to Consultant's submittals in a timely manner. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. 3.2.3 Conformance to Applicable Requirements: All work prepared by Consultant shall be subject to the approval of City. 3.2.4 Substitution of Key Personnel: Consultant has represented to City that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are determined by the 101 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Consultant at the request of the City. 3.2.5 City's Representative: The City hereby designates the City Manager, or his or her designee, to act as its representative for the performance of thisAgreement ("City's Representative"). City's Representative shall have the power to act on behalf of the City for all purposes under this Agreement. Consultant shall not accept direction or orders from any person other than the City's Representative or his or herdesignee. 3.2.6 Consultant's Representative: Consultant will designate to act as its representative for the performance of this Agreement ("Consultant's Representative'). Consultant's Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant's Representative shall supervise and direct the Services, using his/her best skill and attention, and shall be responsible for all means, methods, techniques, sequences, and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 3.2.7 Coordination of Services: Consultant agrees to work closely with City staff in the performance of Services and shall be available to City's staff, consultants and other staff at all reasonable times. 3.2.8 Standard of Care; Performance of Employees: Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to perform the Services. Consultant represents that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them. Finally, Consultant represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant's failure to comply with the standard of care provided for herein. 3.2.9 Laws and Regulations: Consultant shall keep itself fully informed of and in compliance with applicable local state and federal laws, rules and regulations in any manner affecting the performance of the Project or the Services, including all Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with Services. If the Consultant performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from any liability to the extent found to be arising out of any failure to comply 111 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX with such laws, rules or regulations. 3.2.10 Insurance: Consultant shall maintain prior to the beginning of and for the duration of this Agreement insurance coverage as specified in Exhibit B attached to and part of this agreement. 3.2.11 Safety: Contractor shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of its employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and life saving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures. 3.3 Fees and Payments. 3.3.1 Compensation: Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement and shall not exceed INSERT COST AMOUNT per fiscal year. The City agrees to pay Consultant a fee of INSERT COST AMOUNT WRITTEN ($INSERT NUMBERICAL COST) a month. Extra work may be authorized in writing, as described below, and will be compensated at the rates and manner set forth in this Agreement. 3.3.2 Payment of Compensation: Consultant shall submit to City a monthly itemized statement which indicates work completed and hours of Services rendered by Consultant. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 30 days of receiving such statement, review the statement and pay all approved charges thereon. 3.3.3 Reimbursement for Expenses: Consultant shall not be reimbursed for any expenses unless authorized in writing by City. 3.3A Extra Work: At any time during the term of this Agreement, City may request that Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by Cityto be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from City's Representative. 121 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 3.3.5 Prevailing Wages: Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 1600, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage Laws to the extent they are applicable to Consultant. City shall provide Consultant with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Consultant shall make copies of the prevailing rates of per diem wages for each craft; classification or type of worker needed to execute the Services available to interested parties upon request and shall post copies at the Consultant's principal place of business and at the project site. Consultant shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. 3A Accounting Records. 3.4.1 Maintenance and Inspection: Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreementfor a period of three (3) years from the date of final payment under this Agreement. 3.5 General Provisions. 3.5.1 Termination of Agreement. 3.5.1.1 Grounds for Termination: City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause. 3.5.1.2 Effect of Termination: If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents/ Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request. 3.5.1.3 Additional Services: In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated. 131 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 3.5.2 Delivery of Notices: All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose: CONSULTANT: NAME ADDRESS ATTN: TEL: CITY: City of Rosemead 8838 Valley Boulevard Rosemead, CA 91770 Attn: City Manager Such notice shall be deemed made when personally delivered or when mailed, forty- eight (48) hours by certified mail or deposit in the U.S. Mail, first-class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 3.5.3 Ownership of Materials and Confidentiality. 3.5.3.1 Documents & Data; Licensing of Intellectual Property: This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or provided to Consultant by the City. The Documents & Data are intended for use solely with respect to the project for which they were prepared. Any reuse or modification by City shall be at City's sole risk. 3.5.32 Confidentiality: All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents and Data either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential 141 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX by Consultant. Such materials shall not, without the prior written consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential. Consultant shall not use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City. 3.5.4 Cooperation; Further Acts: The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement. 3.5.5 Attorney's Fees: If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorney's fees and all costs of such action as part of prevailing party's total damages as determined by court of competent jurisdiction or as agreed upon by the parties in settlement. 3.5.6 Indemnification: To the fullest extent permitted by law, Consultant shall defend, indemnify and hold the City, its officials, officers, employees, volunteers and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any alleged acts, omissions or willful misconduct of Consultant, its officials, officers, employees, agents, consultants and contractors arising out of or in connection with the performance of the Services, the Project or this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses. Consultant shall defend, at Consultant's own cost, expense and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against City, its directors, officials, officers, employees, agents or volunteers. Consultant shall pay and satisfy any judgment, award or decree that may be rendered against City or its directors, officials, officers, employees, agents or volunteers, in any such suit, action or other legal proceeding. Consultant shall reimburse City and its directors, officials, officers, employees, agents and/or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, its directors, officials officers, employees, agents or volunteers. 3.5.7 Entire Agreement: This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by a writing signed by both parties. 3.5.8 Governing Law: This Agreement shall be governed by the laws of the State of California. Venue shall be in Los Angeles County. 151 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 3.5.9 Time of Essence: Time is of the essence for each and every provision of this Agreement. 3.5.10 City's Right to Employ Other Consultants: City reserves right to employ other consultants in connection with this Project. 3.5.11 Successors and Assigns: This Agreement shall be binding on the successors and assigns of the parties. 3.5.12 Assignment or Transfer: Consultant shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. 3.5.13 Construction; References; Captions: Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not work days. All references to Consultant include all personnel, employees, agents, and subcontractors of Consultant, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement. 3.5.14 Amendment; Modification: No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 3.5.15 Waiver: No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise. 3.5.16 No Third Party Beneficiaries: There are no intended third party beneficiaries of any right or obligation assumed by the Parties. 3.5.17 Invalidity; Severability: If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. 3.5.18 Prohibited Interests: Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working 161 Page City of Rosemead — Information Technology Management services Request for Proposal No. 2023 -XX solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employeeworking solely for Consultant, anyfee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or subconsultants to file, a Statement of Economic Interest with the City's Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom. 3.5.19 Equal Opportunity Employment: Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City's Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted. 3.5.20 Labor Certification: By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self- insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 3.5.21 Authority to Enter Agreement: Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party. 3.5.22 Counterparts: This Agreement may be signed in counterparts, each of which shall constitute an original. 3.6 Subcontracting. 3.6.1 Prior Approval Required: Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without priorwritten approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. [Signatures on next Page] 171 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX CITY OF ROSEMEAD Ben Kim, City Manager Date Attest: Ericka Hernandez, City Clerk Date Approved as to Form: CONTRACTOR By Name. Title: [If Corporation, TWO SIGNATURES, President OR Vice President AND Secretary, AND CORPORATE SEAL OF CONTRACTOR REQUIRED] M Na Rachel Richman Date City Attorney Title: 18[Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX ATTACHMENT B INSURANCE REQUIREMENTS Prior to the beginning of and throughout the duration of the Work, Consultant will maintain insurance in conformance with the requirements set forth below. Consultant will use existing coverage to comply with these requirements. If that existing coverage does not meet the requirements set forth here, Consultant agrees to amend, supplement, or endorse the existing coverage to do so. Consultant acknowledges that the insurance coverage and policy limits set forth in this section constitute the minimum amount of coverage required. Any insurance proceeds available to City in excess of the limits and coverage required in this agreement and which is applicable to a given loss, will be available to City. Consultant shall provide the following types and amounts of insurance: General Liability Insurance. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage, and $2,000,000 completed operations aggregate. Any endorsement restricting standard ISO "insured contract" language will not be accepted. Business Auto Coverage. Consultant shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident. Workers Compensation on a state -approved policy form providing statutory benefits as required by law with employer's liability limits no less than $1,000,000 per accident or disease. Consultant shall submit to Agency, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of Agency, its officers, agents, employees, and volunteers. Technology Professional Liability or Errors and Omissions Insurance as appropriate shall be written on a policy form coverage specifically designed to protect against acts, errors, or omissions of the consultant and "Covered Professional Services" as designated in the policy must specifically include work performed under this agreement. The policy limit shall be no less than $1,000,000 per occurrence/loss, $2,000,000 general aggregate, which shall include the following coverage: A. Liability arising from the unauthorized release of information for which an entity has the legal obligation to keep private, such as personally identifiable information (1311) and protected health information (PHI). B. Network security liability arising from the unauthorized use of, access to, or tampering with computer systems, including hacker or denial of service attacks. C. Liability arising from the failure of technology products (software and hardware) required under the contract for consultant to properly perform the intended services. 19(Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX D. Claims alleging the failure of computer security that result in the transmission of malicious code, deletion, destruction or alteration of data, or the denial of service. E. Electronic Media Liability arising from personal injury, plagiarism or misappropriation of ideas, domain name infringement or improper deep -linking or framing, and infringement or violation of intellectual property rights. F. Liability arising from the rendering, or failure to render, professional services. G. Defense costs in regulatory proceedings (state and federal) involving a violation of privacy laws or intellectual property rights. H. Crisis management and other expert services. If coverage is maintained on a claims -made basis, the Consultant shall maintain such coverage for an additional three (3) years following termination of the contract. Insurance procured pursuant to these requirements shall be written by insurers that are admitted carriers in the state of California and with an A.M. Bests rating of A- or better and a minimum financial size VII. Cyber technology errors and omissions. Consultant shall procure and maintain insurance with limits of $1,000,000 per occurrence/loss, $2,000,000 general aggregate, which shall include the following coverage: a. Liability arising from the unauthorized release of information for which an entity has the legal obligation to keep private, such as personally identifiable information (PII) and protected health information (PHI). b. Network security liability arising from the unauthorized use of, access to, or tampering with computer systems, including hacker or denial of service attacks. c. Liability arising from the failure of technology products (software and hardware) required under the contract for Consultant to properly perform the intended services. d. Claims alleging the failure of computer security that result in the transmission of malicious code, deletion, destruction or alteration of data, or the denial of service. e. Electronic Media Liability arising from personal injury, plagiarism or misappropriation of ideas, domain name infringement or improper deep -linking or framing, and infringement or violation of intellectual property rights. f. Liability arising from the rendering, or failure to render, professional services. g. Defense costs in regulatory proceedings (state and federal) involving a violation of privacy laws or intellectual property rights. h. Crisis management and other expert services. If coverage is maintained on a claims -made basis, the Consultant shall maintain such coverage for an additional three (3) years following termination of the contract. General conditions pertaining to provision of insurance coverage by Consultant. Consultant and City agree to the following with respect to insurance provided by Consultant: 1. Consultant agrees to have its insurer endorse the third -party general liability coverage required herein to include as additional insureds City, its officials, employees, and agents, using standard 20(Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX ISO endorsement No. CG 2010. Consultant also agrees to require all contractors, and subcontractors to do likewise. 2. No liability insurance coverage provided to comply with this Agreement shall prohibit Consultant, or Consultant's employees, or agents, from waiving the right of subrogation prior to a loss. Consultant agrees to waive subrogation rights against City regardless of the applicability of any insurance proceeds, and to require all contractors and subcontractors to do likewise. 3. All insurance coverage and limits provided by Contractor and available or applicable to this agreement are intended to apply to the full extent of the policies. Nothing contained in this Agreement or any other agreement relating to the City or its operations limits the application of such insurance coverage. 4. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing. 5. No liability policy shall contain any provision or definition that would serve to eliminate so-called "third party action over' claims, including any exclusion for bodily injury to an employee of the insured or of any contractor or subcontractor. 6. All coverage types and limits required are subject to approval, modification, and additional requirements by the City, as the need arises. Consultant shall not make any reductions in scope of coverage (e.g., elimination of contractual liability or reduction of discovery period) that may affect City's protection without City's prior written consent. 7. Proof of compliance with these insurance requirements, consisting of certificates of insurance evidencing all of the coverages required and an additional insured endorsement to Consultant's general liability policy, shall be delivered to City at or prior to the execution of this Agreement. In the event such proof of any insurance is not delivered as required, or in the event such insurance is canceled at any time and no replacement coverage is provided, City has the right, but not the duty, to obtain any insurance it deems necessary to protect its interests under this or any other agreement and to pay the premium. Any premium so paid by City shall be charged to and promptly paid by Consultant or deducted from sums due Consultant, at City option. 8. Certificate(s) are to reflect that the insurer will provide 30 days' notice to City of any cancellation of coverage. Consultant agrees to require its insurer to modify such certificates to delete any exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes no obligation, or that any party will "endeavor" (as opposed to being required) to comply with the requirements of the certificate. 9. It is acknowledged by the parties of this agreement that all insurance coverage required to be provided by Consultant or any subcontractor, is intended to apply first and on a primary, noncontributing basis in relation to any other insurance or self-insurance available to City. 211 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 10. Consultant agrees to ensure that subcontractors, and any other party involved with the project who is brought onto or involved in the project by Consultant, provide the same minimum insurance coverage required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with subcontractors and others engaged in the project will be submitted to City for review. 11. Consultant agrees not to self -insure or to use any self-insured retentions or deductibles on any portion of the insurance required herein and further agrees that it will not allow any contractor, subcontractor, Architect, Engineer or other entity or person in any way involved in the performance of work on the project contemplated by this agreement to self -insure its obligations to City. If Consultant's existing coverage includes a deductible or self-insured retention, the deductible or self-insured retention must be declared to the City. At that time the City shall review options with the Consultant, which may include reduction or elimination of the deductible or self- insured retention, substitution of other coverage, or other solutions. 12. The City reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the Consultant ninety (90) days advance written notice of such change. If such change results in substantial additional cost to the Consultant, the City will negotiate additional compensation proportional to the increased benefit to City. 13. For purposes of applying insurance coverage only, this Agreement will be deemed to have been executed immediately upon any party hereto taking any steps that can be deemed to be in furtherance of or towards performance of this Agreement. 14. Consultant acknowledges and agrees that any actual or alleged failure on the part of City to inform Consultant of non-compliance with any insurance requirement in no way imposes any additional obligations on City nor does it waive any rights hereunder in this or any other regard. 15. Consultant will renew the required coverage annually as long as City, or its employees or agents face an exposure from operations of any type pursuant to this agreement. This obligation applies whether or not the agreement is canceled or terminated for any reason. Termination of this obligation is not effective until City executes a written statement to that effect. 16. Consultant shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Proof that such coverage has been ordered shall be submitted prior to expiration. A coverage binder or letter from Consultant's insurance agent to this effect is acceptable. A certificate of insurance and/or additional insured endorsement as required in these specifications applicable to the renewing or new coverage must be provided to City within five days of the expiration of the coverages. 17. The provisions of any workers' compensation or similar act will not limit the obligations of Consultant under this agreement. Consultant expressly agrees not to use any statutory immunity defenses under such laws with respect to City, its employees, officials, and agents. 221 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 18. Requirements of specific coverage features, or limits contained in this section are not intended as limitations on coverage, limits, or other requirements nor as a waiver of any coverage normally provided by any given policy. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be limiting or all-inclusive. 19. These insurance requirements are intended to be separate and distinct from any other provision in this agreement and are intended by the parties here to be interpreted as such. 20. The requirements in this Section supersede all other sections and provisions of this Agreement to the extent that any other section or provision conflicts with or impairs the provisions of this Section. 21. Consultant agrees to be responsible for ensuring that no contract used by any party involved in any way with the project reserves the right to charge City or Consultant for the cost of additional insurance coverage required by this agreement. Any such provisions are to be deleted with reference to City. It is not the intent of City to reimburse any third party for the cost of complying with these requirements. There shall be no recourse against City for payment of premiums or other amounts with respect thereto. Consultant agrees to provide immediate notice to City of any claim or loss against Consultant arising out of the work performed under this agreement. City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve City. 231 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX ATTACHMENT C CITY OF ROSEMEAD — SCOPE OF SERVICES The successful contractor will serve as the City's IT staff for the duration of the contract. Under the direction of the City Manager and Assistant City Manager, the successful contractor will be responsible for all facets of the IT function in the City. The winning contractor will: 1. Contractor to provide one on-site full-time support technician to work according to the City's 4- 10 schedule. The technician will work Monday through Thursday and provide coverage from 7:00 a.m. to 6:00 p.m. The technician will work ten hours from 7:00 am to 6:00 pm with one hour for lunch. Periodically, the technician will work on Fridays in order to perform routine server maintenance and scheduled projects requiring downtime. Technician will occasionally work outside of their scheduled hours as requested by the City. 2. Contractor to provide adequate backup staffing resource to address major and immediate problems, staffing irregularities, and planned upgrades. 3. Contractor to develop backup plans and procedural documentation for active servers and digitally archive. 4. Contractor to provide a 247 support hotline for after-hours emergencies. Contractors should be able to provide remote support after hours or report onsite within two hours if requested by the City. Contractor should specify the hourly rate and any minimum hours for after-hours support. 5. Contractor to provide an Account Manager to prepare a monthly schedule for contract personnel to cover City's contracted hours, schedule personnel to cover emergency call -outs, prepare billing on a monthly basis, handle all administrative duties of contract, and schedule monthly meetings with the City's IT overseer. 6. Contractor to provide end user training for various technology as needed. This can be at the request of the City or when a need is identified by the vendor. 7. Provide timely, professional and effective services, work harmoniously with City staff and other City contractors, conduct regular status and information meetings, provide regular and timely reports on outstanding issues, work accomplished, and general network health, and make recommendations on improving City processes. 8. Provide enforcement of all City policies relating to the use of information technology resources. 9. Provide quarterly hardware inventory reporting and proper and legal electronic disposal of surplus electronic equipment. 10. Conduct an IT audit within the first 30 days of hire and draft an IT Business Plan within the first 60 days of hire. 241 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX Desktop Support Support technician is expected to resolve client/caller generated trouble calls in a professional and efficient manner. Additionally, they will work on special project/task assignments as necessary: to setup and configure new PCs; to maintain current version levels of desktop software; to install, upgrade or troubleshoot application software; to conduct hardware and software inventories; to do hardware installations and modifications on existing PCs and other related tasks. Support technicians are expected to: 1. Provide Help Desk support for problem resolution and requests for installations and upgrades. Requests may be received in-person, via telephone, or email. 2. Respond to client/caller with resolution/diagnosis according to prioritization. 3. Communicate with users on a non-technical level. 4. Utilize a tracking system to track and monitor the status of Help Desk requests and to generate monthly reports of Help Desk activity. 5. Assist designated City personnel with hardware and software purchases as needed and assist with warranty and other technical support. Computer Operations Execution of scheduled processes shall include: 1. Review of all process logs for normal execution and performance. 2. Review of security logs for unusual activity. 3. Ensure scheduled preventive maintenance 4. Monitor server performance and capacity management services 5. Performing backups, backup rotations and restores of all systems, servers, network equipment. 6. Maintenance of network activity records and reports. 7. Monitoring and reporting status of servers. 8. Monitoring and reporting on status of network. 9. Logging of network activities and events. 10. Checking on versions of software that require updates. 11. Maintaining process and operational documentation. 12. Keeping and maintaining records on hardware assets: PCs, Servers, Network equipment, etc., Acquisition date, warranty date, maintenance agreement location, maintenance and repair contactnumber. 13. Keeping and maintaining records on all software: PCs, Servers, Databases, Applications, 05, etc. Security Administration Support Support technicians are expected to maintain security of the City's network and IT resources in accordance with industry best practices and City policy. Activities are generally described as: 1. Administration of network user access rights as approved by City. 2. Administration of global and group security policies as approved by the City. 3. Performing quarterly scans for wireless access points as required for PCI compliance. 4. Network, network device, and systems security administration and record keeping. 5. Monitoring for intrusion attempts, attacks, viruses, etc. 6. Firewall configuration and version updates. 7. Keep servers, workstations, and appliances up-to-date with security patches. 8. Notify City personnel immediately of suspected breaches of security. 251 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX Network Administration and Systems Support Support technician is expected to provide all the necessary network and system technical expertise to the City to have its systems and network operate efficiently and effectively and minimize down time. Minor system changes and routine maintenance such as server patches requiring short planned outages may be scheduled on designated Fridays when City Hall is closed. However, after hours and weekend work may be necessary to resolve problems or for major system changes or upgrades requiring more than one day. The Network and Systems Support activities are expected to be the standard activities for a similar -sized City IT operation. They are generally described as follows: 1. Maintain all City network equipment including switches, firewalls, routers, IP phones system and other security devices. 2. Manage backup and disaster recovery systems. 3. Install and maintain printers, network copiers/scanners, group policy, software updates, etc. as deemed necessary and maintain a citywide network diagram. 4. Network and network device performance monitoring, diagnostics, and tuning. 5. Network and network device configuration and version updates. 6. Network and network device configuration management and record keeping. 7. Network, network device, and server capacity monitoring and planning. 8. Server OS configuration and version updates. 9. Anti-malware software management (keeping current updates and versions). 10. Coordination and cooperation with other City service providers. 11. Provide troubleshooting and resolution of network communications problems within City's existing network as these problems are reported through the IT Help Desk or identified by Support technicians. Planning and Proiect Management Support technicians are expected to assist the Information Technology Services Manager with planning and project management duties including: 1. Analysis of information systems needs 2. Long-range information systems planning and forecasting 3. Researching and evaluating technical solutions 4. Acquiring quotes 5. Preparing project implementation plans and timelines 6. Coordinating with City staff and contractors 7. Conducting project meetings 8. Preparing project status reports Communication and Analysis Support technicians are expected to have an effective communication rapport with the City, providing valuable, accurate information in a timely manner. Proficient verbal and written communication skills are essential. 26)Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX The City's network infrastructure is comprised of the following: RMHYPER V RM -ADS RM -BADS RM-PSDC RM -HV RMPRINT RM-HVI RM -APP RM -SQL RM -NVR D6H31NW3 RMAADC CITY OF ROSEMEAD DESKTOPS CITYHALL RCRC GARVEYPARK GARVEY GYM PUBLIC SAFETY PUBLIC SERVICES ROSEMEAD AQ CENTER ROSEMEAD PARK SPLASH ZONE GARVEYCENTER ALL CITY SOFTWARE/SUBSCRIPTIONS TYLER INCODE 10 CLOUD GRANICUS MICROSOFT OFFICE HDL PERMIT ADOBE CLOUD/PRO HDL PRIME EGNYTE CRM (GOVOUTREACH) MICROSOFT OFFICE MICROSOFT ENTRA PREMIUM 2 BARRACUDA AVANAN KNOWBE4 ROLES Hyper V server Domain controller Backup domain controller (core) Domain controller Hyper V server Print server Hyper V server Application server SQL server NVR server SQL server Azure Connect server Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Windows 10 Total = 12 servers 65 PC/laptops 5 PCs 4 PCs 1 PC 5 PCs 9 PCs 2 PCs 3 PCs 2 PCs 5 PCs Total = 101 Desktops/Laptops Finance software - use for General Ledger, financial management Agenda Management software - used for document workflow and live view of council meetings Microsoft office software 365/132 Building permit software Used by designated staff to edit, create, view PDFS / create flyers Business license software File share software, use by staff to save and share documents Use by city personnel as a ticket system for Rosemead residents Office 365 E3 Cloud -based identity and access management Backup for servers Front desk check in system Security awareness training subscription 271Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX LOCATIONS CAMERA SYSTEM CITY HALL Main circuit 500/500 yes COMMUNITY 190/20 yes RECREATION CENTER 2 PUBLIC SAFETY (RCRC) PUBLIC SERVICES 1 GARVEY PARK 180/20 yes GARVEY PARK GYM 50/10 1 JAY IMPERIAL PARK GARVEY CENTER KLINGERMAN PARK SPLASH ZONE 1 PUBLIC SAFETY 180/20 yes PUBLIC SERVICES 50/50 yes ROSEMEAD AQUATIC 200/200 yes CENTER ROSEMEAD PARK 185/23 yes SALLY TANNER PARK SPLASH ZONE 50/10 yes GARVEY CENTER 150/40 yes ZAPOPAN PARK CITY HALL 5 ROSEMEAD COMM 2 RECREATION CTR GARVEY PARK 2 PUBLIC SAFETY 1 PUBLIC SERVICES 1 ROSEMEAD AQUATIC 1 CENTER ROSEMEAD PARK & 1 DAYCARE GARVEY CENTER 2 SPLASH ZONE 1 GARVEY PARK GYM 0 TOTAL = 16 281 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX Below is additional information on the City's current information technology systems and services: 1. ISP a. TPX: Internet and phone service provider b. Spectrum: Internet provider (temporary) 2. Firewall a. We currently use a Fortigate Firewall b. Managed by provider 3. Switches a. Meraki switches b. Managed by provider 4. Network Connectivity a. Type of cabling — CATS, CAT6, and Fiber 5. Network Topology a. The City is on a Tree Topology network b. The City is on a Layer 3 operation 6. VoIP a. The City is on a VoIP system and VolP Polycom phones b. Managed by provider 7. (High Availability) City currently has redundancy on the following items: a. Internet service provider— Spectrum and TPX b. Servers — Daily backups to Barracuda appliance and cloud; three domain controllers, application server, two SQL servers, print server, Azure Sync server, NVR server, and web server. 8. Wireless Controller and Access Points a. The City is using Meraki Access Points b. Managed by TPX 9. Make/model of all systems: a. Dell PowerEdge R350/R750xs b. Barracuda local and cloud backup c. Lenovo Laptops d. Dell OptiPlex PCs e. HP LaserJet printers (B/W & color) f. Ricoh copiers and plotter C5100, C4500, CW2200 g. Polycom Phones 10. Service provider and expiration dates: TPX: (expires in August 2026/February 2027) Spectrum: month to month 291 Page City of Rosemead — Information Technology Management Services Request for Proposal No. 2023 -XX 11. Current information technology system support: TPX (expires in August 2026/February 2027) 12. Current operating systems running on the servers and workstations: a. Windows only environment b. Servers —Windows server 2019/2022/CORE c. Workstations — Windows 10 64bit 301 Page Attachment B Max Power Technology, LLC First Amendment FIRST AMENDMENT TO PROFESSIONAL SERVICES AGREEMENT (MAX POWER TECHNOLOGY, LLC) This FIRST AMENDMENT ("Amendment") is made and entered into this � day of r 2022 ("Effective Date"). by and between the City of Rosemead, a municipal organ zation, organized under the laws of the State of California with its principal place of business at 8838 East Valley Blvd., Rosemead, California 91770 ("City") and Max Power Technology, LLC with its principal place of business at ("Consultant"). City and Consultant are sometimes individually referred to herein as "Party" and collectively as "Parties." WHEREAS, City and Consultant entered into a three (3) year agreement on December 10, 2019, for professional information technology services (the "Agreement"); and WHEREAS, this Agreement is set to expire on December 10, 2022; and WHEREAS, the Agreement permits the City and the Consultant to mutually agree to extend the term of the Agreement for up to two (2) one-year extensions; and WHEREAS, City has requested Consultant to provide an additional year of professional information technology services through December 10, 2023; and WHEREAS, Consultant has requested a 5% Consumer Price Index ("CPI') adjustment totaling $5,700 for a total annual compensation not to exceed $119,700; and WHEREAS, the Parties have agreed to a one-year extension with all other terms and conditions set forth in the original Agreement remaining in effect; and WHEREAS, the City Council authorizes the City Manager to execute the Amendment on behalf of the City. NOW, THEREFORE, the Parties agree as follows: SECTION 1. Section 3.1.2 " Term" shall be amended to read: Section 3.1.2 Term. The term of this Agreement shall be extended for an additional one-year term from December 10, 2022, to December 10, 2023, with the remaining option for one (1) additional one (1) year extension at the sole and absolute discretion of the City, unless earlier terminated as provided herein. Consultant shall complete the services within the tens of this Agreement and shall meet any other established schedules and deadlines. SECTION 2. Section 3.3.1 "Compensation" shall be amended to read: Section 3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement and shall not exceed one hundred and nineteen thousand seven hundred dollars ($119,700) annually. The City agrees to pay Consultant a fee of nine thousand nine hundred seventy-five dollars ($9,975) a month. Extra work may be authorized in writing, as described below, and will be compensated at the rates and manner set forth in this Agreement. SECTION 3. All other terms, condition, and provisions of the Original Agreement not in conflict with this Addendum, shall remain in full force and effect. SECTION 4. The City Clerk shall certify to the adoption of this Addendum and hereafter the same shall be in full force and effect. IN WITNESS WHEREOF, City and Consultant have caused this Agreement to be executed by their duly authorized representatives as of the day and year first above written. CITY OF ROSEMEAD BY: 6� Ben Kim. Citanager Attest: i t• t y l •....i U BY: CLQ Rachel Richman, City Attorney MAX POWER TECHNOLOGY, LLC Name: -✓.�/ �� 27�� Title: 6 �5-v (If Corporation, TWO SIGNATURES, President OR Vice President AND Secretary, AND CORPORATE SEAL OF CONTRACTOR REQUIRED) Name: -,A /L2 -ra �2'e'"tri Title: (4"-d 4m/' eo0e4-- . Ic & CERTIFICATE OF LIABILITY INSURANCE nnG /21/Na/20 =1 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S). AUTHORIZED REPRESENTATIVE OR PRODUCER AND THE CERTIFICATE HOLDER. IMPORTANT: M the certificate holder is an ADDITIONAL INSURED, the policy(les) must have ADDITIONAL INSURED provisions or be endorsed. N SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an andolsement A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Dave Cacheiro Dan xmeurance 511 8 Harbor Hlvdaacy Ste H FHONE (562) 448-3200 •(562) 448-3220 EMAIL dava I dinsuranoe.cem Le Eabra CA 90631-9376 04/11/202204/11/2023 SSU S AFFORDINGCOJERAGE NAIC4 INSURERA: Hi FCOX Insurance corvany 10200 INSURED (323) 995-2392 INSURER a: Elseez Specialty Insurance Cc 10202 Na. Pores T..b clergy, LLC. INSURER C: HisCOX specialty Insurance Co 10202 INSURER D: 653 S Chicago Street INeURER E: Los Angeles CA 90023 it INSU11FJ1 F' COVERAGES CERTIFICATE NUMBER: cert xD 6209 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCLUSIONS AND CONDITIONS OF SUCH POUCIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. MTYPE OF INSURANCE A DOLI6U R POUCYNUMBEIR PMOOF"P PDLICYE2P LIMITS a Y ICOMMERCIALGENERALLWBILm 99839 R. Valley Blvd AUIMORI3ORCPRESENTATNE EACHOCCURRENCE b 1,OOa, 000 CWNS4AADt T ODOUR i ➢100.202.254 04/11/202204/11/2023 PR I� E E b 300,000 i MED EXP (An "peon b 5,000 PERSONAL& ADV INJURY S 2,000,000 GENERALAGGREGATE S 2,000,000 GEN'L AGGREGATE UVITAPPLIES PER: Y'POLICY E]jET F7LOC PRODUCTS-COMP,OPAGO 3 2,00D,DDO S HER: AUTOMae1LELU1sILT• COMBNEO N U 'S 110001000 BODILY INJURY(Per wOm) S A ANYALRO i ➢100.102.154 104/11/20220{/11/2023 Y OWNED SCHEDULED I AUTOS ONLY AUTOS BODILY INJURY (Per ea>neW s 1 P RTY DAMAG Pw e:dtlen b Y HIRED NON -GYRED AUTOS ONLY Y AUTOS ONLY S E UMBREU.AIMB Y OCCUR 7100.202.254 04/11/202204/11/2023 EACH OCCURRENCE b 1,000,000 Y ErCESSUAS CLAJMS-MADE (AGGREGATE S 1,000,000 Y DED I Y I RETENnO a 1.000 S WORIOiR9COMPENSATON ANDCM0.0YER6'WELITY YIN, ANYPROPRIETOWPARTNERIEXECUTNE STATUTE.. _ FIVµ E.L. EACH ACCIDENT S OFFICERIMEMSEREXCLUDEDT ❑ NJA� E.L DISEASE - E1 EMPLOYEE $ (seadeewy in NH) E.L. DISEASE -PWCY LIMIT b Rs, pYe uMFr D Rd P"PF ERAT IONS teLv/ C Ezrmre and onisaions P100.202.254 04/11/2022 04/11/2023 Per claim $ 11000,000 C Errors end Oaiseioas P100.202.254 04/11/70]1 04/11/1013 Annual Aggregate S 2,000,000 OESCWPTN)N a OPCMTIONa l LOCAnONSI VEIeCLEB (NDORD tet. A44MaW Rer,eflle BdWUM, may M ffiCIle6 ymw. pea Y rpMm4) Should any Of the described policies be cancelled before the expiration date thereof, the issuing Insurer will sail written notice in accordance with the policy provisions to the certificate bolder named within the stated tine !rases of 30 days, escapt for reason of eco -payment of prsmi= at 10 days. CERTIFICATE HOLDER CANCELLATION 0ISM2013 ACORD CORPORATION. All rights reserved. ACORD 23 (2016+03) The ACORD name and logo are registered marks of ACORD Page 1 of 1 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Rosemead 99839 R. Valley Blvd AUIMORI3ORCPRESENTATNE Roaasesd CA 91770 0ISM2013 ACORD CORPORATION. All rights reserved. ACORD 23 (2016+03) The ACORD name and logo are registered marks of ACORD Page 1 of 1 Attachment C Max Power Technology, LLC Second Amendment SECOND AMENDMENT TO PROFESSIONAL SERVICES AGREEMENT (MAX POWER TECHNOLOGY, LLC) This SECOND AMENDMENT ("Amendment") is made and entered into this _ day of 2023 ("Effective Date"), by and between the City of Rosemead, a municipal organization, organized under the laws of the State of California with its principal place of business at 8838 East Valley Blvd., Rosemead, California 91770 ("City") and Max Power Technology, LLC with its principal place of business at ("Consultant'). City and Consultant are sometimes individually referred to herein as 'Party" and collectively as "Parties." WHEREAS, City and Consultant entered into a three (3) year agreement on December 10, 2019, for professional information technology services (the "Agreement'); and WHEREAS, the original Agreement was set to expire on December 10, 2022; and WHEREAS, the Agreement permits the City and the Consultant to mutually agree to extend the term of the Agreement for up to two (2) one-year extensions; and WHEREAS, the City entered into the First Amendment extending the Agreement for a one-year period through December 10, 2023; and WHEREAS, the City has requested Consultant to provide an additional year of professional information technology services through December 10, 2024; and WHEREAS, Consultant has requested a 5% Consumer Price Index ("CPP') adjustment totaling $5,985 for a total annual compensation not to exceed $125,685; and WHEREAS, the Parties have agreed to a one-year extension with all other terms and conditions set forth in the original Agreement remaining in effect. NOW, THEREFORE, the Parties agree as follows: SECTION 1. Section 3.1.2 " Term" shall be amended to read: Section 3.1.2 Term. The term of this Agreement shall be extended for an additional one-year term from December 11, 2023, to December 10, 2024, unless earlier terminated as provided herein. Consultant shall complete the services within the term of this Agreement and shall meet any other established schedules and deadlines. SECTION 2. Section 3.3.1 "Compensation" shall be amended to read: Section 3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement and shall not exceed one hundred and twenty-five thousand six hundred eighty- five dollars ($125,685) annually. The City agrees to pay Consultant a fee of ten thousand four hundred seventy-three dollars and seventy-five cents ($10,473.75) a month. Extra work may be authorized in writing, as described below, and will be compensated at the rates and manner set forth in this Agreement. SECTION 3. All other terms, condition, and provisions of the Original Agreement not in conflict with this Addendum. shall remain in full force and effect. SECTION 4. The City Clerk shall certify to the adoption of this Addendum and hereafter the same shall be in full force and effect. IN WITNESS WHEREOF, City and Consultant have caused this Agreement to be executed by their duly authorized representatives as of the day and year first above written. CITY OF ROSEMEAD M, Attest: City Clerk go Ben Kim, City Manager Rachel Richman, City Attorney 2 MAX POWER TECHNOLOGY, LLC BY: Name: Title: (If Corporation, TWO SIGNATURES, President OR Vice President AND Secretary, AND CORPORATE SEAL OF CONTRACTOR REQUIRED) BY: Name: Title: U 1:1 Attachment D Max Power Technology, LLC Professional Services Agreement PROFESSIONAL SERVICES AGREEMENT INFORMATION TECHNOLOGY MANAGEMENT SERVICES PARTIES AND DATE. This Agreement is made and entered into this this /B" of December, 2019 (Effective Date) by and between the City. of Rosemead, a municipal organization organized under the laws of the State of California with its principal place of business at 8838 E. Valley Blvd., Rosemead, California 91770 ("City") and Max Power Technology with its principal place of business at 3849 East Cesar Chavez Avenue, Los Angeles, CA 90063 ("Consultant"). City and Consultant are sometimes individually referred to herein as "Party" and collectively as "Parties." 2. RECITALS. 2.1 Consultant . Consultant desires to perform and assume responsibility for the provision of certain professional services required by the City on the terms and conditions set forth in this Agreement. Consultant represents that it is experienced in providing information technology services to public clients, is licenced in the State of California and is familiar with the plans of City. 2.2 Project City desires to engage Consultant to render professional information technology services ("Services") as set forth in this Agreement. 3. TERMS. 3.1 Scope of Services and Term. 3.1.1 General Scope of Services. Consultant promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the information technology services necessary for the City, herein referred to as "Services". The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by reference. Max Power Technology Page 2 of 11 All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations. 3.1.2 Term. The term of this Agreement shall be for a three (3) year time period from Ic>1 za>klwith the option for up to two (2) one-year extensions at the sole and absolute discretion of the City, unless earlier terminated as provided herein. Consultant shall complete the Services within the term of the Agreement, and shall meet any other established shcedules and deadlines. 3.2 Responsibilities of Consultant. 3.2.1 Control and Payment of Subordinates; Independent Contractor. The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent contractor basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries; and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 3.2.2 Schedule of Services. Consultant shall perform the Services expeditiously, within the term of this Agreement. Consultant represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Consultant's conformance with the Schedule, City shall respond to Consultant's submittals in a timely, manner. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. 3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall be subject to the approval of City. 3.2.4 Substitution of Key Personnel. Consultant has represented to City that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are determined by the City to be uncooperative, incompetent, a threat to the adequate or Max Power Technology Page 3 of 11 timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Consultant at the request of the City. 3.2.5 City's Representative. The City hereby designates the City Manager, or his or her designee, to act as its representative for the performance of this Agreement ('City's Representative"). City's Representative shall have the power to act on behalf of the City for all purposes under this Agreement. Consultant shall not accept direction or orders from any person other than the City's Representative or his or her designee. 3.2.6 Consultant's Representative. Consultant will designate to act as its representative for the performance of this Agreement ("Consultant's Representative"). Consultant's Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant's Representative shall supervise and direct the Services, using his/her best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 3.2.7 Coordination of Services: Consultant agrees to work closely with City staff in the performance of Services and shall be available to City's staff, consultants and other staff at all reasonable times. 3.2.8 Standard of Care; Performance of Employees: Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that R is skilled in the professional calling necessary to perform the Services. Consultant warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them. Finally, Consultant represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be maintained throughout the tern of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant's failure to comply with the standard of care provided for herein. 3.2.9 Laws and Regulations. Consultant shall keep itself fully informed of and in compliance with all local, state and federal laws, rules and regulations in any manner affecting the performance of the Project or the Services, including all Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with Services. If the Consultant performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend, indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the indemnification Max Power Technology Page 4 of 11 provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations. 3.2.10 Insurance: Consultant shall maintain prior to the beginning of and for the duration of this Agreement insurance coverage as specified in Exhibit "B" attached to and part of this agreement. 3.2.11 Safety: Contractor shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and life saving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures. 3.3 Fees and Payments. 3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement and shall not exceed one -hundred fourteen thousand dollars ($114,00.00) annual. The City agrees to pay Consultant a fee of nine thousand five hundred dollars ($9,500.00) a month. The Consultant shall perform a full assessment study within the first 30 -days of service at no fee. Extra Work may be authorized in writing, as described below, and will be compensated at the rates and manner set forth in this Agreement. 3.3.2 Payment of Compensation. Consultant shall submit to City a monthly itemized statement which indicates work completed and Services rendered by Consultant. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 45 days of receiving such statement, review the statement and pay all approved charges thereon. 3.3.3 Reimbursement for Expenses: Consultant shall not be reimbursed for any expenses unless authorized in writing by City. 3.3.4 Extra Work: At any time during the term of this Agreement, City may request. that Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by City to be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate would be necessary at the 'execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from City's Representative. Max Power Technology Page 5 of 11 3.3.5 Prevailing Wages: Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 1600, at seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage Laws. City shall provide Consultant with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Consultant shall make copies of the prevailing rates of per diem wages for each craft; classification or type of worker needed to execute the Services available to interested parties upon request, and shall post copies at the Consultant's principal place of business and at the project site. Consultant shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim 'or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. 3.4 Accounting Records. 3.4.1 Maintenance and Inspection: Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 3.5 General Provisions. 3.5.1 Termination of Agreement. 3.5.1.1 Grounds for Termination: City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause. 3.5.1.2 Effect of Termination: If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents/ Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request. 3.5.1.3 Additional Services: In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and Max Power Technology Page 6of11 in such manner as it may determine appropriate, services similar to those terminated. 3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose: CONSULTANT: Max Power Technology LLC 3849 East Cesar Chavez Avenue Los Angeles, CA 90063 Attn: Jose R. Gonzalez (323) 833-8602 103VA City of Rosemead 8838 E. Valley Boulevard Rosemead, CA 91770 Attn: City Manager Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 3.5.3 Ownership of Materials and Confidentiality. 3.5.3.1 Documents & Data; Licensing of Intellectual Property: This Agreement creates a non-exclusive and perpetual license for City to copy, use,. modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 3.5.3.2 Confidentiality. All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents and Data either created by or provided to Max Power Technology Page 7 of 11 Consultant in connection with the performance of this Agreement shall be held confidential by Consultant. Such materials shall not, without the prior written consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential. Consultant shall not use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City. 3.5.4 Cooperation; Further Acts: The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement. 3.5.5 Attorney's Fees: If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorneys fees and all costs of such action. 3.5.6 Indemnification: To the fullest extent permitted by law, Consultant shall defend, indemnify and hold the City, its officials, officers, employees, volunteers and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any alleged acts, omissions or willful misconduct of Consultant, its officials, officers, employees, agents, consultants and contractors arising out of or in connection with the performance of the Services, the Project or this Agreement, including without limitation the payment of all consequential damages and attorneys fees and other related costs and expenses. Consultant shall defend, at Consultant's own cost, expense and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against City, its directors, officials, officers, employees, agents or volunteers. Consultant shall pay and satisfy any judgment, award or decree that may be rendered against City or its directors, officials, officers, employees, agents or volunteers, in any such suit, action or other legal proceeding. Consultant shall reimburse City and its directors, officials, officers, employees, agents and/or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, its directors, officials officers, employees, agents or volunteers. 3.5.7 Entire Agreement: This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by a writing signed by both parties. Max Power Technology Page 8 of 11 3.5.8 Governing Law: This Agreement shall be governed by the laws of the State of California. Venue shall be in Los Angeles County. 3.5.9 Time of Essence: Time is of the essence for each and every provision of this Agreement. 3.5.10 City's Right to Employ Other Consultants: City reserves right to employ other consultants in connection with this Project. 3.5.11 Successors and Assigns: This Agreement shall be binding on the successors and assigns of the parties. 3.5.12 Assignment or Transfer: Consultant shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. 3.5.13 Construction; References; Captions: Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calemdar days and not work days. All references to Consultant include all personnel, employees, agents, and subcontractors of Consultant, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement. 3.5.14 Amendment; Modification: No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 3.5.15 Waiver: No waiver of any default shall constitute a Waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise. 3.5.16 No Third Party Beneficiaries: There are no intended third party beneficiaries of any right or obligation assumed by the Parties. 3.5.17 Invalidity; Severability: If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Max Power Technology Page 9 of 11 3.5.18 Prohibited Interests: Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or subconsultants to file, a Statement of Economic Interest with the City's Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or,obtain any present or anticipated material benefit arising therefrom. 3.5.19 Equal Opportunity Employment: Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City s Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted. 3.5.20 Labor Certification: By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 3.5.21 Authority to EnterAgreement: Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party. 3.5.22 Counterparts: This Agreement may be signed in counterparts, each of which shall constitute an original. 3.6 Subcontracting. 3.6.1 Prior Approval Required: Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. [Signatures on next page] Max Power Technology Page 10 of 11 CITY OF ROSEMEAD MAX POWER TECHNOLOGY B41g" By: 12-20-19 loria Molleda, City Manager batW Date Approved as to City Attorney Name: Jose R Gonzalez. Title: CEO 4 Date [If Corporation, TWO SIGNATURES, President OR Vice President AND Secretary, AND CORPORATE SEAL OF CONTRACTOR REQUIRED] By. ZOaame: Jairo E Tzunun Title: COO